Corey Heller is a Global Human Resources Executive, with transformative business acumen and measurable success optimizin...
COREY B. HELLER, SPHR CCP
[email protected]
954-240-3013
www.linkedin.com/in/coreyheller
Global Human Resources Executive, with transformative business acumen and measurable success optimizing human capital in diverse industries including: healthcare, technology, manufacturing and consumer products.
Continuous Improvement Employee Engagement Compensation/Total Rewards
Talent Management Acquisitions & Integration Change leadership
Compensation Committee Culture Transformation Labor Relations
FLORIDA BLUE, Blue Cross Blue Shield, Jacksonville, FL 2014 – 2015 Senior Vice President, Corporate Services and Chief Human Resources Officer Largest health insurance provider in Florida, and the nation’s largest Medicare TPA with 11,500 employees and revenue of $11.6B, serving 15M people in 16 states. Optimized cross functional team of 210 and $72M budget in HR, real estate, facilities, engineering, aviation and security. Facilitated business and cultural transformation for new health solutions company engaged in patient care, wellness, CMS administration and health insurance.
Designed and executed enterprise change strategy to accelerate evolution to a health solutions company. Implemented organization’s first shared services model reducing year over year operating spend by 15%. Redesigned Executive Incentive Plan and Performance Management System to drive business outcomes. Divested RPO business and integrated labor management division; net 20% reduction in contingent labor. Created talent management and development strategy; ranked 35th on Training Magazine’s Top 125 list.
BAPTIST HEALTH SOUTH FLORIDA, Coral Gables, FL 2008 – 2014 Corporate Vice President, Chief Human Resources Officer Region’s largest non-profit healthcare provider with 16,000 employees and $2.6B in revenue. Enhanced reputation as national employer of choice as evidenced by Fortune Best Companies to Work For #1 Healthcare System - 2013, Working Mother 100 Best Companies, and Gallup Great Workplace Award recipient.
Spearheaded system-wide value-add initiative leveraging healthcare reform strategies including: ACOs, employed medical group and acquisitions resulting in top-tier quality standards and clinical outcomes. Developed HR strategic plan that drove improved clinical and business outcomes through evidence based metrics and human capital performance analytics. Created inaugural “Human Capital Report” for Board. Implemented Oracle PeopleSoft 9.1 HCM and performance enhancement initiatives in engagement, productivity and retention, resulting in 4% reduction in cost per case mix, adjusted admission. Created talent management process for 850 leaders, including Baptist Health University and automated LMS; resulting in 35% improvement in net succession coverage and a 28% improvement in internal fill rate. Conducted proactive union avoidance campaign, sustaining largest union-free system in South Florida. Implemented award winning, biometric outcome wellness program, reducing benefit spend by $12M. Automated ATS, candidate assessment and on-boarding process resulting in a 42% reduction in attrition. Executed talent acquisition / onboarding strategy for new 160-bed hospital, on time and under budget.
COMPUTER SCIENCES RAYTHEON, Patrick Air Force Base, Satellite Beach, FL HR Consultant, Eastern Range Technical Services Contract
2007 – 2008
BRAMBLES INDUSTRIES LIMITED, Sydney, Australia 2003 – 2007 Vice President, Human Resources, CHEP Americas and CHEP International, Orlando, FL World’s largest supply chain, asset pooling company, 14,000 employees, across 46 countries and revenue of $4B. Served as senior HR officer for CEO and executive team and provided leadership to global HR staff of 45.
Partnered with CEO to drive business recovery plan for underperforming domestic business resulting in 26% increase in revenue, 45% increase in operating margin and 110% improvement in EBITA. Streamlined HR staff by 30%, outsourced benefits and leave administration, reduced labor costs by 20%. Promoted in 2005 to chair Global HR Council and led HR initiatives in Europe, Asia, and the Americas. Implemented talent acquisition and retention six sigma black belt projects resulting in 98% fill rate and 57% reduction in regrettable attrition.
COREY B. HELLER, SPHR, CCP
2
LEXISNEXIS GROUP, New York, NY 2001 – 2003 Vice President, Human Resources, Global Products, North American Legal Markets Leading global provider of content-enabled workflow solutions with 15,000 employees and $6B in revenue Global HR leader for product development organization in 26 countries in Europe, Asia and Latin America. CISCO SYSTEMS, Austin, TX 2000 – 2001 Sr. Manager, Human Resources $12B, 73,000 employee global leader in internet networking. Led strategic HR support for two business units with $1B revenue stream in four geographic regions. Served as co-chair of Cisco’s global employer of choice and post-acquisition integration task forces. Successfully integrated $6.8B engineering company AMERICAN HOMESTAR CORPORATION, Dallas, TX 1998 – 2000 Director, Human Resources Recruited by Fleetwood Operations VP to create HR function for vertically integrated, manufacturer and retailer of affordable housing. As first HR employee, built entire human capital infrastructure and partnered with venture capitalists and leadership team to eventually grow business to 14 plants and 5,400 associates. FLEETWOOD ENTERPRISES, Riverside, CA 1996 – 1998 Corporate Organization Development Manager Recruited by former Frito-Lay HR VP to establish strategic HR function for $3B, 21,000 employee manufacturer of recreational vehicles and affordable housing. Group Human Resources Manager Directed HR function for $1.5B business unit encompassing 43 manufacturing facilities and 10,600 employees. COORS BREWING COMPANY, Golden, CO Human Resources Manager -National Sales and Marketing
1995 – 1996
PEPSICO, Purchase, NY 1990 – 1995 Frito-Lay, Area Human Resources Manager, Denver, CO Directed HR function encompassing seven states and 1,200 manufacturing, distribution and sales employees. Defeated Teamsters’ organizing campaign and received 1994 CEO Outstanding Business Achievement Award. Frito-Lay, Human Resources Manager, Los Angeles, CA Taco Bell, Professional Recruitment Manager, Northeast and Canada Taco Bell, Field Manager, Human Resources, Irvine, CA EDUCATION Cornell University, Master of Industrial Labor Relations, Ithaca, NY Coleman S. Burke National Fellowship Recipient Hamilton College, Bachelor of Arts, Clinton, NY Magna Cum Laude, Dean’s list Honors Thesis in Industrial Organizational Psychology CERTIFICATIONS / COMMUNITY SERVICE
Board Chairman, Incepture, Inc. Board Chairman, Big Brothers and Sisters Greater Miami Dade County Board Member, Diversified Services Options, Inc. Board Member, American Hospital Association Solutions Inc. Secret Clearance, US Department of Defense Six Sigma Green Belt, Lean Manufacturing Certified Advisory Board, Cornell University, Center for Advanced Human Resource Studies Head Football Coach, Pop Warner
