Chapter-20 Test Bank

AIS Test Bank Ch 20 1) A system change that results in an improved product or service and helps lower costs provided a(n) A) compeve advantage. B) improved business process. C) producvity gain. D) technological change. Answer: A ) An an!uated in"ormaon system used by an o#ce supply manu"acturer caused customer dissas"acon since it too$ two days to process a telephone order. A%er the system was upgraded and redesigned& the me to process a telephone order was reduced to three minutes. 'his is a prime eample o" A) a compeve advantage. B) a technological change. C) an improv i mproved ed business process. D) growth. Answer: C ) *hat is the correct se!uence o" the phases in the systems development li"e cycle+ A) conceptual design& physical design& system analysis& implementaon and conversion& and operaons and maintenance B) conceptual design& system analysis& physical design& implementaon and conversion C) system analysis& conceptual design& physical design& implementaon and conversion& and operaons and maintenance D) system analysis& physical design& conceptual design& and operaons and maintenance Answer: C ,) -n which phase o" the systems development li"e cycle are the broad needs o" the users converted into detailed specics that are coded and tested+ A) conceptual design B) implementaon and conversion C) physical design D) systems analysis Answer: C /) 'he purpose o" systems analysis is to A) iden"y the problem to be solved by the new (or redesigned) system and the causes o" the problem in the current system. B) determine design specicaons "or the new (or redesigned) system. C) communicate in"ormaon in"ormaon needs to consider during business process reengineering. D) discover any violaons o" policies established by the in"ormaon systems steering commi0ee. Answer: A

1 |  a g e Ahmed Naser

2) *hich o" the "ollowing statements about systems development is true+ A) lanning throughout the systems development li"e cycle promotes coordinaon between systems and strategic plans. B) 3rgani4aons should conduct systems development acvies at least once every ve years. C) 'he systems development steps are crical "or prot5oriented businesses& but are too epensive and me consuming "or most not5"or5prot organi4aons. D) Diligently "ollowing the steps and suggesons in the systems development li"e cycle ensures the nal system will meet user needs and be implemented at or below the budgeted cost. Answer: A 6) *hich o" the "ollowing about planning "or systems development is  false+ A) ro7ect plans are developed "or each new system and each system modicaon& and together the pro7ect plans comprise the master plan. B) A pro7ect development plan includes an economic "easibility analysis and a schedule o" acvies. C) 'he master plan idenes system goals& who will develop the system& and the resources that will be needed. D) 'he master plan includes details about organi4aonal goals& eisng systems and resources& pro7ects being conducted& and predicons o" "uture needs and re!uirements. Answer: A 8) *hich o" the "ollowing acvies is per"ormed during the systems development li"e cycle+ A) assessing the ongoing "easibility o" the pro7ect B) managing the behavioral reacons to change C) planning D) All o" the above acvies are per"ormed during the li"e cycle. Answer: D 9) *hich group o" individuals listed below can be the most eecve in generang employee support and encouraging the development and acceptance o" an A-; pro7ect+ A) accountants B) in"ormaon systems steering commi0ee C) management D) pro7ect development team Answer: C 1one o" the descripons above are appropriate. Answer: B 1/) *hich group o" pro"essionals is responsible "or planning and monitoring a pro7ect to ensure mely and cost5eecve compleon+ A) in"ormaon systems steering commi0ee B) management C) pro7ect development team D) system analysts Answer: C 12) All o" the "ollowing are benets o" planning and managing systems development except  A) controlling costs. B) ensuring that the system is consistent with the organi4aon?s goals. C) guaranteeing use o" the system. D) helping $eep the organi4aon abreast o" technological change. Answer: C 16) -n which plan within planning systems development is the priori4ed list o" pro7ects contained+ A) pro7ect development plan B) scheduled pro7ect plan C) the master plan D) all o" the above Answer: C

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18) *hat is the basic building bloc$ o" in"ormaon systems planning+ A) the master plan B) the pro7ect development plan C) systems analysis D) adaptability Answer: B 19) A planning hori4on o" at least @@@@@@@@ years is reasonable "or any master plan however& the plan should be updated at least @@@@@@@@ each year. A)  twice B) / twice C) 6 once D) / once Answer: A  Answer: A ) -n which phase o" the systems development li"e cycle is the "easibility study rst per"ormed+ A) conceptual design B) implementaon and conversion C) physical design D) system analysis Answer: D

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/) *hich o" the "ollowing parts o" a "easibility study is generally considered the most  important and is "re!uently re5analy4ed+ A) economic "easibility B) operaonal "easibility C) scheduling "easibility D) technical "easibility Answer: A 9) 'here are several important aspects to be considered during a "easibility study. 'he aspect that as$s the !ueson& FCan people use the system and will they use it+F is called A) economic "easibility. B) operaonal "easibility. C) scheduling "easibility. D) technical "easibility. Answer: B 8) During what step in systems analysis is an eaminaon made o" each development acvity to dene the problem to be solved+ A) in"ormaon needs and systems re!uirements B) the "easibility study C) the inial invesgaon D) the systems survey Answer: C 9) *hen is a proposal to conduct a systems analysis prepared+ A) a%er a wri0en re!uest "or systems development is prepared B) a%er the development team completes the survey o" the eisng A-; C) a%er the inial invesgaon o" the pro7ect is approved D) be"ore the inial invesgaon Answer: C ,