CBAP

1. Which of the following techniques is used to define and analyze data requirem ents that support the business processes of an organization? Business Rules Analysis Data Flow Diagram Data modeling Scope modeling Explanations: Answer: (c) Data modeling is a method used to define and analyze data requiremen ts needed to support the business processes of an organization. The data require ments are recorded as a conceptual data model with associated data definitions. Actual implementation of the conceptual model is called a logical data model. Im plementation of one conceptual data model may require multiple logical data mode ls. Data modeling defines not just data elements, but their structures and relat ionships between them. Data modeling techniques and methodologies are used to mo del data in a standard, consistent, and predictable manner in order to manage it as a resource. The use of data modeling standards is strongly recommended for a ll projects requiring a standard means of defining and analyzing data within an organization. 2. Harry is the business analyst for his organization and he's working with you and other stakeholders to begin the elicitation process. Harry recommends that y ou begin the process by starting with some lateral thinking. What is lateral thi nking? Focus groups Interviews Brainstorming Surveys Explanations: Answer: (c) Brainstorming is also known as lateral thinking as one person's comm ents and ideas can help other stakeholders also think of ideas and requirements 3. Which of the following stakeholder roles provide an outstanding source of cur rent problems and limitations with systems and processes to the business analyst ? Each correct answer represents a part of the solution. Choose two. Domain SME Business analyst End user Sponsor Explanations: Answer: (a,c) Domain SMEs and end users provide an outstanding source of current problems and limitations with systems and processes to the business analyst. 4. All of the following stakeholders participate in the prioritization of requir ements except for which one? Domain subject matter expert Implementation subject matter expert Project manager Project team Explanations: Answer: (d) The project team does not participate in the prioritization of requi rements. 5. Which of the following is especially useful in clarifying roles and responsib ilities in cross-functional/departmental projects and processes?

Responsibility assignment matrix Coverage matrix Requirements trace matrix Project metric Explanations: Answer: (a) A responsibility assignment matrix (RAM), also known as RACI matrix or Linear Responsibility Chart (LRC), describes the participation by various rol es in completing tasks or deliverables for a project or business process. It is especially useful in clarifying roles and responsibilities in cross-functional/d epartmental projects and processes. 6. You are using interface analysis as part of your modeling approach to require ments analysis. Which one of the following definitions best describes interface analysis? Used to measure, manage, and report on the expected benefits of implementing a p roposed solution. Defines the purpose and structure of an organization or an organizational unit. A method to add additional details to your solution interface requirements and i ntegrate those requirements with the other requirements. A basis for interoperability by recognizing inputs, outputs, and key data elemen ts that enable your solution and its components to interact with other elements. Explanations: Answer: (d) Interface analysis establishes a basis for interoperability by recog nizing inputs, outputs, and key data elements that enable your solution and its components to interact with everything else that is already out there. 7. There are four inputs to the plan business analysis activities. Which one of the following is not an input to the plan business analysis activities process? Organizational process assets Business analysis approach Stakeholder list, roles, and responsibilities List of identified risks Explanations: Answer: (d) Risk identification is not an input to the plan business analysis ac tivities. The four inputs to the plan business analysis activities are organizat ional process assets, business analysis approach, stakeholder list, roles and re sponsibilities, and the business analysis performance assessment. 8. Which one of the following terms is not a business analysis planning and moni toring approach? Decision analysis Requirements elicitation Process modeling Structured walkthroughs Explanations: Answer: (b) Requirements elicitation is a business analysis task; it is not a bu siness analysis planning and monitoring approach.

9. You are the business analyst for your organization and you've been tasked wit h creating a prototype. You are to create a mock-up of the new software system t hat will show stakeholders how the software will look and feel, though it will p rovide no real capabilities for requirements other than a shallow look at what t he software may look like. What type of prototype are you to create? Horizontal Vertical Evolutionary Temporary Explanations: Answer: (a) This is an example of a horizontal functional scope prototype. Typic ally, no business logic is running under the covers of the mocked-up user interf ace 10. You have identified several stakeholders that you believe are kinesthetic le arners. Which statement best describes the kinesthetic learning approach? The learners are not interested in the topic unless they can immediately apply i t to their lives or jobs. The learners learn best by reading and pondering. The learners learn best be experiencing the topic. The learners learn best by seeing the topic in a model or through storyboards. Explanations: Answer: (c) Kinesthetic learners learn best by experiencing the topic through ha nds-on exercises or experiences. 11. Which one of the following definitions most accurately describes the concept of a data model? It's a lexicon of terms so that all stakeholders can reference a common nomencla ture for requirements. It's a lexicon of terms illustrated with a flow of data through a system. It's a visual representation of all people, places, things, and concepts that ar e important to the business in regard to the requirement. It's a visual representation of all the components of the business solution that are important to verification of the requirement for acceptability. Explanations: Answer: (c)The only correct definition is that data models are visual representa tions of all people, places, things, and concepts that are important to the busi ness in regard to the requirement. 12. Martha is preparing for a requirements workshop as part of her elicitation p rocess. In her preparation, she wants to review all of the details surrounding t he problem and opportunities faced by the business to better interview and ask q uestions in the workshop. What document should Martha review? Business case Business need Solution scope Feasibility study Explanations: Answer: (b) Martha should review the business need documentation. Business need

defines the problem or opportunity being faced by the business. This information is used to determine the information to be elicited when developing business re quirements early in the project life cycle. 13. Martha is preparing for a requirements workshop as part of her elicitation p rocess. In her preparation, she wants to review all of the details surrounding t he problem and opportunities faced by the business to better interview and ask q uestions in the workshop. What document should Martha review? Business case Business need Solution scope Feasibility study Explanations: Answer: (b) Martha should review the business need documentation. Business need defines the problem or opportunity being faced by the business. This information is used to determine the information to be elicited when developing business re quirements early in the project life cycle. 14. As a business analyst you may not be the actual trainer or instructional des igner of a course for the end users of a solution, but you'll often need to cons ider the educational deficits your solution may cause. When focusing on training , what is the best method to keep users engaged in the learning? Offer incentives for completing the training Have an interesting instructor to teach a fun class Take the class as an end user to see their perspectives Relate the course information to roles and responsibilities Explanations: Answer: (d) Of all the choices, the best answer is to relate the course informat ion to the learners' roles and responsibilities. If the learners can see why the class is important to their lives, they'll be more engaged in the classroom 15. On which of the following knowledge areas does the business analyst define h is/her approach for tracing project requirements? Business analysis planning and monitoring Enterprise analysis Requirements analysis Requirements management and communication Explanations: Answer: (a) The Requirements Management plan that is built as part of the Busine ss Analysis Planning and Monitoring knowledge area defines the project's approac h to traceability. Business Analysis Planning and Monitoring helps in defining t he tasks related with the planning and monitoring of business analysis activitie s, and with the monitoring and reporting on work executed to ensure that the bus iness analysis effort generates the outcomes which meet stakeholder expectations and needs. 16. What is the purpose of the business case? The business case helps the organization determine if the solution is feasible. The business case helps the organization determine the cost of the solution.

The business case helps the organization determine the duration and cost of the solution. The business case helps the organization determine if they can justify the inves tment for the solution. Explanations: Answer: (d) Business case is a document that helps the organization determine if the benefits of the solution is worth the investment of the solution. 17. Which one of the following best describes the tool and technique of user sto ries as part of stakeholder analysis to be performed by a business analyst? Scope models can show the business analysis team the set of stakeholders externa l to the solution scope who interact with the solution in some way. Stakeholder roles can be used as the basis for actors and roles if the business analysis team has selected the scenarios and use cases modeling technique. Analysts may use this technique to identify shared characteristics of a particul ar business analysis stakeholder group. Stakeholders involved with your efforts can be the source of possible risks, and they can also help the team identify additional risks that may be important dow nstream. Explanations: Answer: (b) User stories allow stakeholder roles to be used as the basis for act ors and roles if the business analysis team has selected the scenarios and use c ases modeling technique. 18. Mark is the business analyst for his organization. Mark and his business ana lysis team have used the whiteboard to record the documentation as the result of requirements elicitation. What must be done with this information if Mark uses a whiteboard? The regulator must approve the writings on the whiteboard. The scribe must include the white board information as part of the minutes. The business analyst must document the white board information and get all parti cipants' approval of the recording. The business analyst must transfer the information to another medium before the whiteboard is erased. Explanations: Answer: (d) The business analyst must make certain to record the collected infor mation before cleaning the whiteboard. 19. When can changes to requirements occur in a business analysis planning and m onitoring assignment? Change to requirements can occur at any time before the key stakeholders approve the identified requirements Changes to requirements can occur at any time Change to requirements can occur any time before the project scope statement is created Changes to requirements can occur any time after the project's change control sy stem has been enacted Explanations: Answer: (b) Changes to requirements can and often, do happen at any time.

20. Gina has been asked to provide decision analysis for her solution scope. Whi ch one of the following best describes the decision analysis technique? Cost-benefit analysis compares the cost of implementing a solution against the b enefits gained. Financial analysis includes the use of financial models that est imate the market value of an organizational asset. Forecasts the size of the investment required to deploy and operate the proposed solution. Assessed to support benefit management, measurement, and reporting. Used to assess potential risks that may impact the solution and the cost and ben efits associated with it. Explanations: Answer: (a) Decision analysis relies on both cost-benefit analysis and financial analysis. 21. You are the business analyst for your organization. Management realizes that a proposed solution has risks that may cause the entire project to fail. They w ould like you to prioritize the requirements with maximum risk first so that if the project fails, there is little loss of capital in the project implementation . What requirements prioritization approach is management asking you to create i n this instance? Business or technical risk Implementation difficulty Relationship to other requirements Likelihood of success Explanations: Answer: (a) Management is asking you to prioritize the requirements based on the ir risks. The riskiest components are attempted first; if these fail, the projec t can be scrapped with relatively little loss of investment or time. 22. Who among the following is responsible for mapping the quality assurance req uirements of the company and the stakeholders to the project? Quality assurance analyst Project manager Subject matter expert Business analyst Explanations: Answer: (a) Quality assurance analyst is responsible for mapping the quality ass urance requirements of the company and the stakeholders to the project. He ensur es that project deliverable adhere to quality standards and scope fulfillment. 23. Which of the following inputs are used to determine the solution approach fo r achieving a business need and deliver the required new capabilities? Each corr ect answer represents a part of the solution. Choose three. Business case Business need Organizational Process Assets (OPAs) Required capabilities Explanations:

Answer: (b,c,d)The task inputs used to determine the solution approach for achie ving a business need and deliver the required new capabilities are as follows: B usiness need; Organizational Process Assets (OPAs); Required capabilities 24. Enterprise analysis provides many things for an organization. All of the fol lowing are tasks included in enterprise analysis except for which one? Define business need Assess capability gaps Determine solution approach Solution performance assessment Explanations: Answer: (d) Solution performance assessment is not a task of enterprise analysis , it is in an input to this process. There are five tasks for enterprise analysi s: define business need, assess capability gaps, determine solution approach, de fine solution scope, and define business case. 25. Which of the following information should the business analyst maintain in o rder to maintain the baselined requirements? Each correct answer represents a pa rt of the solution. Choose three. Description of the requirements change Name of the person making the change Reason why the changes were made Higher-level capabilities or features Explanations: Answer: (a,b,c) Baselined requirements are considered to be the basis for future project work. Future changes to the requirements can be recorded and tracked if the business analyst has a baseline state for the project requirements. Changes made to the baselined requirements should go through a formal change control pr ocess versus the changes that are just being added. 26. Which of the following are the key inputs required to adequately prepare to elicit requirements information on the project? Business Case Business Need Solution Scope Stakeholder List, Roles, and Responsibilities Organizational Process Assets (OPAs) Requirements Management Plan Explanations: Answer: (a,b,c,d) Review the prepare for elicitation Flow Chart. 27. As a business analyst you must understand the difference and effect assumpti ons and constraints may have on a business solution and the assumption is: The solution must work with existing software. The solution should be completed by December 2. The solution will cost less than $250,000. The solution must satisfy the entire requirement as defined in the project scope . Explanations:

Answer: (c) The best choice of an assumption is that the solution will cost less than $250,000. Assumptions are things that are thought to be true, but not prov en to be true. A constraint is a must have - such as a deadline or a maximum bud get. 28. You are the business analyst for your organization and you've suggested a ne w operating system for all employees in the organization. You want to reduce the problems and costs of supporting multiple operating systems throughout the comp any and your vision is to standardize the operating system for all users. Manage ment asks you what affect does this have on the existing business processes, pol icies, and rules, roles and responsibilities, software applications, and how the organization communicates internally and externally. What is management actuall y asking you to define? The risks with the solution. The solution components. The constraints with the solution. The enterprise environmental factors. Explanations: Answer: (b) Solution components are all of the parts and pieces of the solution that span across the entire organization. 29. You are the business analyst for your organization and you've identified the stakeholders in your organization. As part of this identification, you've ident ified the stakeholder list, roles and responsibilities, the business case, the s olution scope, and what other element is needed for the input to the prepare for elicitation process? Business need Project charter Executive sponsor Supporting documentation Explanations: Answer: (a) Business need defines the problem or opportunity being faced by the business. This information is used to determine the information to be elicited w hen developing business requirements early in the project life cycle. 30. Over time technology will be superseded by more advanced solutions. When you are considering replacing technology there are four primary approaches to consi dering the replacement of the technology in regard to the investment that's alre ady been spent on the outdated or fading technology. Which one of the following is not an issue to consider when replacing technology? Ongoing cost versus initial investment Opportunity cost Necessity Future value of investment Explanations: Answer: (d) Future value of investment is not an issue or consideration of the r eplacement of known technologies. You'll likely consider one to all of the follo wing issues: Ongoing cost versus initial investment, opportunity cost, necessity , and sunk costs.

31. You propose a solution that will cost $450,000 to create but will earn the o rganization $75,000 a month once the solution has been incorporated. Assuming th at the solution will take six months to create, how long before the project will reach its payback period? Six months One year 18 months Two years Explanations: Answer: (b) The project will cost $450,000 to create and will earn $75,000 per m onth. You must divide $450,000 by the $75,000 for a value of six months. However , it will take six months before the project begins earning, so the correct answ er is 12 months. 32. You are the business analyst for your organization and have identified a new initiative for a software development project. Based on the set of stakeholders , you and the management team have identified that you need to begin defining th e need, set of requirements, and other information for the project work. Which o ne of the following tasks is the first task you should do as the business analys t? Organize the stakeholder resources Define the project solution Write the product scope statement as a baseline Interview the stakeholders one-on-one Explanations: Answer: (a) The first task in the Elicitation knowledge area is where you prepar e a detailed schedule of your elicitation activities. 33. According to the BABOK there are just four tasks in the elicitation knowledg e area. Which one of the following is not one of the four tasks of the elicitati on knowledge area? Preparing for requirements elicitation Conducting the elicitation activity Documenting the elicitation results Verifying the outcomes of the solution Explanations: Answer: (d) The fourth task is to confirm the elicitation results, not to verify the outcomes of the solution. The question asked was that which one is not one of the four tasks of the elicitation knowledge area. 34. You are the business analyst for a new project. Part of this project is for the project team to manually install new workstations through the company's camp us. Based on your research you have determined that the project team can install 25 new workstations per hour. Since there is a fixed amount of time that these workstations need to be installed you are considering adding additional labor fo r the implementation. You are also considering to adjust the prioritization of t he project requirements based on the amount of workstations the project team can install per hour. What does the 25 workstations per hour represent in this scen ario?

Planning Timeboxing Report project Parametric estimate Explanations: Answer: (b) Timeboxing describes the amount of work that the project team is cap able of completing in a set period of time. 35. What are the key inputs required to validate requirements? Each correct answ er represents a complete solution. Choose all that apply. Business Case Stakeholder, Solution, or Transition Requirements (Verified) Stakeholder Concerns Requirements Structure Explanations: Answer: (a,b) Validating requirements make sure that the requirements support th e business requirements and the business objectives for the project. In order to be valid, the requirements should contribute directly or indirectly to the busi ness case. Requirements validation is ongoing across the project life cycle; it helps in ensuring that each level of detail a user adds to his/her requirements aligns with the big picture. 36. Which of the following techniques promotes creative thinking about the capab ilities of a new solution and enables out-of-the box thinking in a nonjudgmental environment? Brainstorming Document analysis Focus groups Interface analysis Explanations: Answer: (a) Brainstorming is a group creativity technique that identifies risks, ideas, or solutions to issues by using a group of team members or subject-matte r experts. The brainstorming technique promotes creative thinking about the capa bilities of a new solution and enables out-of-the box thinking in a nonjudgmenta l environment. A productive brainstorming session consists of two parts: idea ge neration and idea reduction. 37. Which of the following team roles evaluates, reviews, and manages database r esources and services in the organization? Database analyst Business analyst Quality assurance analyst Solution owner Explanations: Answer: (a) A database analyst evaluates, reviews, and manages database resource s and services in the organization. He is also responsible for developing and im plementing database policies and procedures in order to make sure the integrity and availability of databases.

38. Paul is the business analyst for his organization. He is examining a single solution to determine if the solution he and his team have identified carries en ough business value to justify its implementation. What business analysis proces s is Paul performing in this scenario? Assess proposed solution Allocate requirements Assess organizational readiness Define transition requirements Explanations: Answer: (a) The Assess proposed solution is the process Paul is performing. The process can be done on an individual solution or among multiple solutions if nee ded 39. Which of the following describes the amount of work that the project team is capable of completing in a set time period? Decision analysis MOSCOW analysis Timeboxing Voting Explanations: Answer: (c) Timeboxing describes the amount of work that the project team is cap able of completing in a set time period. Timeboxing and budgeting helps in prior itizing requirements for implementation that is based on the allocation of a fix ed resource, such as, time or money. 40. Which of the following statements are true about plan-driven approach? Each correct answer represents a complete solution. Choose all that apply. It describes the business analysis activities and focuses on reducing up-front u ncertainty. It ensures that the solution is fully defined before implementation begins in or der to maximize control and minimize risk. It is preferred while taking an exploratory approach for incremental improvement of an existing solution. It approaches to business analysis deal with rapid delivery of the business valu e. Explanations: Answer: (a,b) The plan-driven approach describes the business analysis activitie s and focuses on reducing up-front uncertainty. This approach ensures that the s olution is fully defined before implementation begins in order to maximize contr ol and minimize risk. It is preferred when requirements are effectively defined in advance of implementation. 41. You work as a Business Analyst. You are working on a project GHT in which th e timing of the business analysis work is early in the project life cycle. Which of the following business analysis approaches will you use for your project? Task-driven Change-driven Plan-driven Phase-driven Explanations:

Answer: (c)The plan-driven approach describes the business analysis activities a nd focuses on reducing up-front uncertainty. This approach ensures that the solu tion is fully defined before implementation begins in order to maximize control and minimize risk. It is preferred when requirements are effectively defined in advance of implementation. 42. What are the key inputs required to assist the requirements structure during requirements analysis? Each correct answer represents a complete solution. Choo se all that apply. Organizational Process Assets Stated Requirements Solution Scope Requirements Management Plan Stakeholder List, Roles, and Responsibilities Explanations: Answer: (a,b,c) Project requirements should be structured and organized into a s et of information, which is complete, comprehensive, consistent, and understanda ble to stakeholders. The business analyst is responsible for deciding how to str ucture individual requirements, group those requirements, and show the relations hips between them. A good requirements structure provides consistency, repeatabi lity, and a high level of requirements quality. 43. Mark is the business analyst for his organization and he's presenting his bu siness case to management for their approval. In the business case, Mark has cle arly defined the benefits, the estimated costs of the solution, and how the orga nization should measure the expected results. What other element should Mark inc lude in the business case? His preference for the project solution His recommendation for the project manager How the organization recoup their investment His assessment of the initial risks Explanations: Answer: (d) As part of the business case, the business analyst should define the benefits, the estimated costs, the measurements for the expected results, and t he initial risks for the solution. 44. You are the business analyst for your organization and you are preparing to elicit the requirements for a new business opportunity. What is the prerequisite for conducting an elicitation process? You need to ensure that all needed resources are organized and scheduled for con ducting the elicitation activities. You need to receive permission from functional management to interview and elici t requirements for the stakeholders. You need authority granted to you from the sponsor to utilize resources for the elicit requirements process. You need to determine which elicitation techniques are needed for the requiremen ts gathering technique. Explanations: Answer: (a) The prerequisite for elicitation process includes gathering of all r esources needed, and scheduling the resources for conducting the selected elicit

ation activities. 45. Which of the following steps should the business analyst perform to sequence project work activities for designing and deploying the capabilities that are f ound in the requirements? Producing the traced requirements Creating and maintaining key dependencies and relationships Producing maintained and reusable requirements Preparing a Requirements Package Explanations: Answer: (b) Creating and maintaining key dependencies and relationships helps th e business analyst in sequencing project work activities in order to design and deploy the capabilities that are found in the requirements. It also helps in pro perly distributing requirements to solution components.

46. You are the business analyst for your organization. Marcy is your supervisor and she has just informed you that a key stakeholder has demanded a requirement be added to your solution. You agree and allow the requirement to be added to t he solution scope. You document the change. What activity must you do because of the added requirement? Charge the stakeholder for the additional requirements. Complete a change request form. Baseline the requirements. Approve the solution scope. Explanations: Answer: (c) Requirements should be baselined when changes are added. Because the change has been approved, it is now part of the solution scope and your deliver y of the solution should reflect the added requirement. If you do not baseline t he requirements, then final delivery of the solution will be different than what the requirements call for.

47. Which of the following tasks is performed by business analyst in the Require ments Analysis knowledge area? Each correct answer represents a complete solutio n. Choose all that apply. Prioritize requirements Organize requirements Verify requirements Confirming elicitation results Explanations: Answer: (a,b,c) The Requirements Analysis knowledge area focuses on analyzing th e stated requirements from the elicitation efforts and building the real stakeho lder or solution requirements for the project.

48. Which solution scope technique can help the business analyst understand the scope of the work by breaking down the scope into smaller work products? Functional decomposition

Interface analysis Scope modeling User stories Explanations: Answer: (a) Functional decomposition is the process of breaking down the scope i nto smaller, more manageable deliverables. It ensures that all of the active cha racteristics of the proposed solution are identified, documented, and capable of being tracked. 49. According to the BABOK, elicitation is performed for all types of requiremen ts a business analyst may utilize as part of their roles and responsibilities. A s a business analyst, you must know that the four types of requirements to elici t are which one of the following? Business, stakeholder, solution, and transition Project, Product, solution, and transition Business, stakeholder, solution, and implementation Business, Project, solution, and Implementation Explanations: Answer: (a) The business analyst must elicit requirements for business, stakehol der, solution, and transition. 50. Elizabeth is a project stakeholder in your project and she is asking for a c hange in one of the project requirements. Before this change can be approved, yo u'll need to determine the effect of the change on all other project requirement s. What term best describes the examination of the relationships that may be aff ected by the change in requirement? Traceability Decomposition Integration management Change control process Explanations: Answer: (a) Traceability facilitates better decision making when it comes to ass essing the impact of change requests on a project. 51. Which of the following is the practice of obtaining the requirements of a sy stem from users, customers, and other stakeholders? Elicitation Enterprise analysis Business Analysis Planning and Monitoring Requirements Management and Communication Explanations: Answer: (a) Elicitation is the practice of obtaining the requirements of a syste m from users, customers, and other stakeholders. The practice is also sometimes referred to as requirements gathering. 52. You are the business analyst for your organization and you've identified the stakeholders in your organization. As part of this identification, you've ident ified the stakeholder list, roles and responsibilities, the business case, the s olution scope, and what other element is needed for the input to the prepare for

elicitation process? Business need Project charter Executive sponsor Supporting documentation Explanations: Answer: (a) Business need defines the problem or opportunity being faced by the business. This information is used to determine the information to be elicited w hen developing business requirements early in the project life cycle. 53. Which of the following stakeholder roles provides assistance in allocating c apabilities to solution components while defining solution scope? Project manager Implementation SME Sponsor Business analyst Explanations: Answer: (b) Detailed release planning and component allocation activities should be integrated into the project plan. The implementation SME provides assistance in allocating capabilities to solution components 54. Mark is the business analyst for his company and he is working with the stak eholders to elaborate on the requirements for a new software design the customer s have requested. Mark is working to determine the connection between the propos ed solution and how it may (or may not) satisfy the requirements of the customer . What knowledge area is Mark utilizing in this elicitation process? Enterprise analysis Requirements analysis Explanations: Answer: (b) Mark is working through the requirements analysis to determine if th e proposed solution is in alignment with the request of the customer. Requiremen ts Analysis steps you progressively through elaborating and prioritizing the sta keholder and solution requirements for a project. Stakeholder requirements defin e the needs of stakeholders and how they will interact with a solution. They act as a bridge between high-level business requirements and more-detailed solution requirements.

55. Which of the following knowledge areas has the set of requirements communica tion and management tasks that helps in ensuring that the right people are invol ved in developing, understanding, and approving the project requirements? Enterprise Analysis Solution Assessment and Validation Business Analysis Planning and Monitoring Requirements Management and Communication Explanations: Answer: (d) Communicating information about the requirements is required to be d eveloped across the project life cycle. The Requirements Management and Communic ation knowledge area contains the set of requirements communication and manageme nt tasks, which helps in ensuring that the right people are involved in developi

ng, understanding, and approving the project requirements. Also, the requirement s themselves should be accessible and managed during the requirements developmen t work and the project life cycle. 56. You are the business analyst for your organization and preparing to plan the business analysis approach. There are three inputs to the business analysis app roach. Which one of the following is not an input to this process? Business Need Expert Judgment Organizational Process Assets Enterprise Environmental Factors Explanations: Answer: (d) Enterprise environmental factors are the rules, policies, and proced ures that the business analyst must adhere. These are already established, and t herefore, are not considered to be an input to this process. The three inputs to the plan business analysis approach are the business needs, expert judgment, an d organizational process assets 57. As part of your role as a business analyst you'll need to prepare the organi zation for the change your solution brings about. All of the following methods a re acceptable preparedness for change except for which one? Training Enterprise architecture Surveys Focus groups Explanations: Answer: (b) The enterprise architecture is actually an input to the task of asse ssing organizational readiness. So, this choice is correct.

58. Which of the following roles is responsible for ensuring the compatibility o f business analysis plan with the project plan? Project manager Risk manager Business analyst Infrastructure analyst Explanations: Answer: (a) A project manager work as a professional in the field of project man agement. Project managers are responsible for the planning, execution, and closi ng of any project. Project manager works with the business analyst, executive sp onsor, and key stakeholders for gaining approval on project deliverables. He is also responsible for ensuring that the business analysis plan is compatible with the project plan.

59. You are the business analyst for your organization and you're helping manage ment to determine which project will bring the most value to the organization. I n your presentation, you're showing management what they can expect to receive a s a reward for the risk of investment over five years after solution implementat ion. What technique is used to demonstrate the return of investment?

Discounted cash flow Net present value Payback period Average rate of return Explanations: Answer: (d) This is an example of the average rate of return because you're show ing management the return of investment over five years. 60. You are the business analyst for your organization. You are currently with s everal key stakeholders as part of the determination of which business analysis approach is most appropriate for the current project. Which stakeholder is not c onsidered when completing the business analysis planning and monitoring task to determine a business analysis approach? Project manager Tester Regulator Functional management Explanations: Answer: (d) Functional management describes the layer of management that often o versees business analysts, project manager, and lines of business. This layer is not considered a key stakeholder for the selection of the business analysis app roach unless this layer is directly involved in the project or problem the busin ess analyst is working on. If the functional management is considered a stakehol der, then they are considered to be a customer, domain subject matter expert, en d user, or supplier. 61. You are the business analyst for your organization and you're working with s everal stakeholders regarding a solution that's being implemented. These stakeho lders are having an argument about the functionalities of the solution. They bel ieve that the solution isn't functioning as planned. What term best describes th e disagreement in this scenario? Issue Defect Requirements gap Escalation Explanations: Answer: (a) Issues are matters that are in dispute or question as in this scenar io. 62. Mark is the business analyst for his company and he is working with the stak eholders to elaborate on the requirements for a new software design the customer s have requested. Mark is working to determine the connection between the propos ed solution and how it may (or may not) satisfy the requirements of the customer . What knowledge area is Mark utilizing in this elicitation process? Enterprise analysis Requirements analysis Solution assessment and validation Feasibility studies Explanations:

Answer: (b) Mark is working through the requirements analysis to determine if th e proposed solution is in alignment with the request of the customer. Requiremen ts Analysis steps you progressively through elaborating and prioritizing the sta keholder and solution requirements for a project. Stakeholder requirements defin e the needs of stakeholders and how they will interact with a solution. They act as a bridge between high-level business requirements and more-detailed solution requirements. 63. You are the business analyst for your organization and you're gathering proj ect requirements for a small project to create a simple website for a client. Ma nagement requires that you use a tool to trace all requirements throughout the p roject life cycle even for smaller projects. Based on this smaller project, what type of requirements tracing would you recommend? Coverage matrix System matrix Roles and Responsibilities matrix RACI matrix Explanations: Answer: (a) The coverage matrix technique is specific to the Manage Requirements Traceability task. Basically, a coverage matrix is a table or spreadsheet used to manage and facilitate tracing of requirements. This simple approach is used o n simple projects where there are only few requirements or on other projects whe re traceability is very limited and not too detailed 64. In order to validate the solution, you'll need just two inputs for this task . Which two? Requirement and the Solution Requirements (prioritized and validated) and Solution (constructed) Stakeholder analysis and Project charter Project scope statement and Business rules Explanations: Answer: (b) The best answer is that you'll need the Requirements (prioritized an d validated) and the Solution (constructed). 65. Which of the following outputs can be produced by the solution validation ef forts that trigger the project in the first place? Each correct answer represent s a part of the solution. Choose three. Identified defects Mitigating actions Solution validation assessment Organizational readiness assessment Explanations: Answer: (a,b,c) The solution validation efforts produce the following outputs: I dentified defects: Identified defects are the problems found in a created soluti on. They should be logged, reviewed, and resolved. Mitigating actions: Mitigatin g actions are processes taken to reduce the impacts of an identified defect. Sol ution validation assessment: The solution validation assessment defines whether the constructed solution achieves the business and project requirements at an ac ceptable level of quality.

66. Which of the following is a plan for an exceptional risk that is impractical or impossible to avoid? Scope management plan Action plan Contingency plan Requirements management plan Explanations: Answer: (c) A contingency plan is a plan for an exceptional risk that is impract ical or impossible to avoid. 67. Marcy is a business analyst for her organization and she's planning the appr oach she'll take in the business analyst effort. She wants to define how she'll do the business analysis activities, perform stakeholder analysis, and report on her efforts. Based on this information which knowledge is Marcy likely working within? Enterprise analysis Business analysis planning and monitoring Elicitation Requirement management and communication Explanations: Answer: (b) Marcy is planning her business analysis approach, so this is part of the first knowledge area of business analysis planning and monitoring. 67. Marcy is a business analyst for her organization and she's planning the appr oach she'll take in the business analyst effort. She wants to define how she'll do the business analysis activities, perform stakeholder analysis, and report on her efforts. Based on this information which knowledge is Marcy likely working within? Enterprise analysis Business analysis planning and monitoring Elicitation Requirement management and communication Explanations: Answer: (b) Marcy is planning her business analysis approach, so this is part of the first knowledge area of business analysis planning and monitoring. 69. Which task input for project stakeholders is best described as Looking at th e organization and how it is sliced and diced, and assists the business analyst in stakeholder analysis activities? Business need Organizational process assets Enterprise environmental factor Enterprise architecture Explanations: Answer: (d) Enterprise architecture stakeholders is best described as Looking at the organization and how it is sliced and diced, and assists the business analy st in stakeholder analysis activities.

70. You are the business analyst for your organization and are preparing to cond uct stakeholder analysis. As part of this process you realize that you'll need s everal inputs. Which one of the following is NOT an input you'll use for the con duct stakeholder analysis task? Business need Enterprise architecture Organizational process assets Enterprise environmental factors Explanations: Answer: (d) There are just three inputs to the conduct stakeholder analysis proc ess: the business need, enterprise architecture, and organizational process asse ts. Enterprise environmental factors describe the rules and policies of an organ ization. 71. Which one of the following best describes the process of timeboxing/budgetin g for requirement prioritization and analysis? A technique best described as a prioritization for requirements for implementati on is based on the allocation of a fixed resource, usually either time or money. A technique to estimate the amount of time and money needed in the project is ba sed on the prioritization of a requirement. A technique to estimate the amount of time and money needed in the project; as m ore requirements are added, a set amount of time and money are added to the cost and schedule. A technique best described as a prioritization for requirements is based on cost s and resource availability. Explanations: Answer: (a) Timeboxing/budgeting considers the whole costs of the project and th e whole amount of time of the project with the assumption that all requirements are needed. As requirements from the box time and money for each requirement are removed. 72. Your technical solution has caused new business rules to be implemented in t he organization. These new business rules affect the security, data access, and physical access to the technology in the organization. What type of a business r ule has your solution created? Organizational Security Operative Structural Explanations: Answer: (c) This is an example of an operative business rule because it affects the operations of the organization. Operative business rules guide the actions o f people working in the organization and are enforced by the organization as a m atter of policy 73. You are trying to determine the cost effectiveness of buying versus building a solution for your company. If you buy the solution, the vendor will charge yo u $55,000 and charge a $987 monthly service fee. If you build the solution, the initial costs will be $76,000 and your monthly support fee will be $850. How lon g will it take your internal solution to break even in relation to the build sol ution?

6 months 25 months 107 months 153 months Explanations: Answer: (d) To find this answer, you'll find the difference of the out-of-pocket expenses for both solutions, which is $21,000. Then you'll find the difference of the monthly support fees, which is $137. Then you'll divide the $21,000 by $1 37 for a value of 153.28 months. In this example, it will take a long time for t he internal solution to be a better choice than the vendor's solution. 74. You are the business analyst for your organization and are working on priori tizing requirements. What plan should guide you through this process? Scope management plan Project management plan Risk management plan Requirements management plan Explanations: Answer: (d) The requirements management plan defines the process for prioritizin g requirements. 75. What element of the plan business analysis process affects the business anal ysis duties that need to be performed? The type of project or initiative The experience of the project manager The experience of the business analyst The expected completion date of the business analysis duties Explanations: Answer: (a) The type of project or initiative greatly influences which business analysis duties will be selected. Not all business analysis tasks are appropriat e for all initiatives. 76. Which of the following helps the team in categorizing the various potential causes of issues that may exist in business? Five whys Organizational chart Fishbone diagram RACI chart Explanations: Answer: (c) A fishbone diagram is used to identify the causes of a problem. It i s also known as Ishikawa or cause-and-effect diagram. A fishbone diagram helps t he team in categorizing the various potential causes of issues that may exist in business. 77. There are four types of elicitation activities that business analysts must c omplete as part of their roles and responsibilities. Which one of the following is not an elicitation task that the business analyst may complete as part of the ir roles and responsibilities?

Preparing for requirements elicitation Conducting the elicitation activity Documenting the elicitation results Writing the project scope statement Explanations: Answer: (d) Writing the project scope statement is a project management process, not a business analyst activity. The correct tasks are: preparing for requireme nts elicitation, conducting the elicitation activity, documenting the elicitatio n results, and confirming the elicitation results. 78. Risk identification is an important part of the planning phase. What are the common approaches for identifying risks? Each correct answer represents a compl ete solution. Choose all that apply. Documentation reviews Brainstorming Interviewing Root cause analysis Interface analysis Enterprise analysis Explanations: Answer: (a,b,c,d) The risk management plan describes the process for identifying and quantifying project risks and outlines how risks will be addressed or contr olled. Risk identification is an important part of the planning phase. Risk iden tification is performed to identify all the risks involved with the project and to prioritize and analyze the effect each risk has on the project. Following are the common approaches for identifying risks: 79. Martha is the business analyst for organization and she's coaching Linda, a new business analyst, on the importance of recording key dependencies between re quirements. Which one of the following is the primary reason why key dependencie s should be recorded? To identify the necessities of the requirement To identify the value of the requirement To trace the requirement across the project life cycle To determine who owns the requirement in the project life cycle Explanations: Answer: (c) Key dependencies and relationships between requirements should be re corded so they can be traced across the project life cycle. Creating and maintai ning this information assists the business analyst in sequencing project work ac tivities to design and deploy the capabilities found in the requirements. It als o assists the business analyst in correctly allocating requirements to solution components. 80. You are the business analyst for your organization and management wants to k now when they can expect to reach management horizon based on current project pe rformance. What term is also known as management horizon? Present value Payback period Net present value Breakeven point in time Explanations:

Answer: (b) The payback period describes the point in time where the project's v alue equates to the project investment. The payback period is also known as mana gement horizon. 81. Which of the following defines the approach for the business analyst to take on the project while prioritizing the project requirements? Requirements Management Plan Organizational Process Assets (OPAs) Solution scope Stated Requirements Explanations: Answer: (a) The requirements management plan defines the approach for the busine ss analyst to take on the project while prioritizing the project requirements. 82. What is the term used to describe the cost of the solution after the solutio n has been implemented in production by a vendor? Total ownership costing Total cost of ownership Lifecycle maintenance fees Sustainability fees Explanations: Answer: (b)The total cost of ownership (TCO) is a financial estimate designed to help consumers and enterprise managers assess direct and indirect costs. It is used in many organizations. TCO tries to offer a statement on the financial impa ct of deploying information technology during its whole life-cycle. 83. Which of the following steps the business analyst should perform to determin e the solution approach for achieving a business need and deliver the required n ew capabilities? Each correct answer represents a part of the solution. Choose t hree. Document the assumptions Identify alternative solution options Generate assumptions and constraints Rank and select the solution approach Analyze current capabilities Explanations: Answer: (b,c,d) The following steps are performed to determine the solution appr oach for achieving a business need and deliver the required new capabilities: Id entify alternative solution options; Generate assumptions and constraints; and R ank and select the solution approach. 84. Gary is a business analyst for his organization and he's discovering that th e technicians, information technology specialist, the customer, and other stakeh olders use many acronyms and terms that are not synonymous across the list of st akeholders. For consistency sake, what tool can Gary use to ensure proper commun ications of the elicitation terms? Data dictionary and glossary Defined lexicon

Organizational process assets Style guide Explanations: Answer: (a) It is a best practice to start your business glossary immediately du ring that project's controlled start and to keep it updated throughout the proje ct life cycle. Much of the information that goes into the glossary will be a res ult of your business, stakeholder, solution, and transition requirements develop ment efforts. Data dictionaries are a bit more technical in nature. A data dicti onary is used to define data elements, their meanings, and their allowable value s. 85. Tom is the business analyst for his organization and is about to complete th e manage solution scope and requirements as part of his business analysis duties . His assistant, Jennifer, is helping Tom and is collecting the required inputs for this process. Jennifer needs to collect four inputs. Which one of the follow ing is not one of the three inputs Jennifer will need to gather for Tom? Requirements management plan Solution scope Stakeholder list, role, and responsibilities Requirements trace matrix Explanations: Answer: (d) The requirements trace matrix is a table that tracks requirements fr om their identification through the business analysis duties, to project executi on. It is not one of the four inputs needed for the manage solution scope proces s. The fourth input that Jennifer needs to gather is the stakeholder, solution, or transition requirements. 86. Ned is the business analyst for the NHQ Company. He is working with Stan on completing the requirements prioritization of all the identified requirements. W hy would Stan and Ned complete requirements prioritization? To determine which requirements should be completed first To determine which requirements should not be completed at all To determine which requirements carry the most risk To determine who created what requirement based on their position in the organiz ation Explanations: Answer: (a) Part of the prioritize requirements process is to determine which re quirements may be completed first based on their urgency. 87. There are four different assessments that you will create as a business anal yst operating in the solution assessment and validation knowledge area. Which on e of the following best describes the organizational readiness assessment? It is how the operational solution is performing relative to business goals and objectives. It describes stakeholder readiness to accept the change associated with a soluti on and their ability to use the solution effectively. It will assess the solution's ability to meet the business need at an acceptable level of quality. It is the value delivered by each proposed solution and recommends the best solu tion. Explanations:

Answer: (b) The organizational readiness describes stakeholder readiness to acce pt the change associated with a solution and their ability to use the solution e ffectively. 88. You are the business analyst for your organization and the project manager h as reported that an error in the solution has actually been deployed. This error , while minor, will cause some frustration with users. You create a plan to mana ge the error and assure users the problem will be fixed. What action have you ta ken in this instance? Transference Mitigation Sharing Avoidance Explanations: Answer: (b) This is an example of mitigation as it has reduced the probability a nd/or impact of the issue in the solution. 89. What business analysis plan defines the process to be followed in managing t he solution scope and requirements? Change management plan Scope management plan Project management plan Requirements management plan Explanations: Answer: (d) The requirements management plan defines how the business analyst wi ll manage the solution scope and the requirements. 90. According to the BABOK, elicitation is performed for all types of requiremen ts a business analyst may utilize as part of their roles and responsibilities. A s a business analyst, you must know that the four types of requirements to elici t are: Business, stakeholder, solution, and transition Project, Product, solution, and transition Business, stakeholder, solution, and implementation Business, Project, solution, and Implementation Explanations: Answer: (a) The business analyst must elicit requirements for business, stakehol der, solution, and transition 91. You are the business analyst for the HND organization and you're creating a use case model for your organization. In this model, you'll show how network eng ineers will use your proposed solution as part of their role in the organization . In a use case scenario, what term is given to stakeholders in the scenario? Principles Users Interactions Actors Explanations:

Answer: (d) The stakeholder roles are called actors. Scenarios and use cases sho w how actors interact with the solution to accomplish one or more of their goals or in response to a particular event. 92. What element of the conduct elicitation activity is tracked to provide a bas is for future planning? Time actually spent eliciting the requirements Cost of actually eliciting the requirements Number of stakeholders that did not participate in the requirements elicitation Changes that entered the scope throughout the requirements elicitation activitie s Explanations: Answer: (a) The time that is spent actually doing the requirements elicitation a ctivities is tracked for help with future planning. 93. Once the requirements risk is determined by the business analyst, a structur ed approach is followed to manage the risks. Which of the following are determin ed by the business analysis team for each risk? Each correct answer represents a complete solution. Choose all that apply. Likelihood Impact Intervention difficulty Precision of risk assessment Mitigation strategy Documentation reviews Interviewing Explanations: Answer: (a,b,c,d,e) Once the requirements risk is determined by the business ana lyst, a structured approach is followed to manage the risks. In a structured app roach, identified risks, requirements, and conditions within the organization ar e reviewed regularly. The business analyst plans risk reviews weekly or biweekly . Proper monitoring of the risk events is needed in order to have an accurate as sessment of the determined risks and their status by the business analysis team.

94. Which one of the following is the most accurate definition of the solution s cope? It determines if an organization can justify the investment required to deliver the proposed solution. It determines the things that are believed to be true in the solution but they h ave not yet been proven to be true. It defines what must be delivered in order to meet the business need. It defines the business need, identified key stakeholders, describes the positiv e impact of the solution. Explanations: Answer: (c) The solution scope clearly defines what must be delivered in order t o meet the business need

95. There are six tasks that comprise the business analysis planning and monitor ing and that must be completed by the business analyst. Which one of the followi ng items is not one of the six tasks that you should complete as a business anal yst following the traditional business analyst planning and monitoring approach to a project? Planning the business analysis approach Conducting quality assurance processes Planning business analysis communication Managing business analysis performance Explanations: Answer: (b) Quality assurance is not one of the six business analyst activities that you'll do in the planning and monitoring domain of business analysis activi ties. The correct six activities are: the business analysis approach, conducting stakeholder analysis, planning business analysis activities, planning business analysis communication, planning the requirements management process, managing b usiness analysis performance. 96. You are the business analyst for your organization and have identified a new initiative for a software development project. Based on the set of stakeholders , you and the management team have identified that you need to begin defining th e need, set of requirements, and other information for the project work. Which o ne of the following tasks is the first task you should do as the business analys t? Organize the stakeholder resources Define the project solution Write the product scope statement as a baseline Interview the stakeholders one-on-one Explanations: Answer: (a) The first task in the Elicitation knowledge area is where you prepar e a detailed schedule of your elicitation activities.

97. Which one of the following statements best describes the role of a business analyst? A person who performs the set of tasks and techniques used to work as a project manager among stakeholders in order to understand the structure, policies, and o perations of an organization and to recommend solutions that enable the organiza tion to achieve its goals. A person who performs the set of tasks and techniques used to work as a liaison among project managers in order to understand the structure, policies, and opera tions of an organization and to recommend solutions that enable the organization to achieve its goals. A person who performs the set of tasks and techniques used to work as a liaison among project manager, project team members, and other business analysts in orde r to understand the structure, policies, and operations of an organization and t o recommend solutions that enable the organization to achieve its goals. A person who performs the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operation s of an organization and to recommend solutions that enable the organization to achieve its goals. Explanations: Answer: (d) A business analyst is a person who works as a liaison among stakehol

ders, not project managers, project teams, and program managers - stakeholders. 98. Thomas is looking to prioritize requirements for his project based on items that are easiest for the team to implement. What priority ranking scheme is Thom as using? Likelihood of success Stakeholder agreement Implementation difficulty Urgency Explanations: Answer: (c) The implementation difficulty ranking is characterized as the easies t for the team to implement in the project.

99. What are the key inputs required to validate requirements? Each correct answ er represents a complete solution. Choose all that apply. Business Case Stakeholder, Solution, or Transition Requirements (Verified) Stakeholder Concerns Requirements Structure Explanations: Answer: (a,b) Validating requirements make sure that the requirements support th e business requirements and the business objectives for the project. In order to be valid, the requirements should contribute directly or indirectly to the busi ness case. Requirements validation is an ongoing across the project life cycle; it helps in ensuring that each level of detail a user adds to his/her requiremen ts aligns with the big picture. 100. What component of a data model designate the responsibilities and actions o f a particular role in the data model? Terminal points Swimlanes Flow Decisions Explanations: Answer: (b) Swimlanes designate the responsibilities and actions of a particular role in the data model.

101. What does the T in SWOT analysis mean? Threats Time Test Trial Explanations: Answer: (a) SWOT is a business analysis technique to measure several facets of a solution, component, or resource. SWOT means strengths, weakness, opportunities , and threats.

102. The identified defects need instant resolution or can be mitigated after an expected time. Which of the following ways can be followed to mitigate the impa ct of a defect using a workaround? Each correct answer represents a complete sol ution. Choose three. Add quality control checks Introduce new manual processes Remove support for exceptions and errors Adopt informal policies and procedures Record additional information Explanations: Answer: (a,b,c) The identified defects should be reviewed and assessed. Some of them need instant resolution and others can be mitigated after an expected time. The following ways can be followed to mitigate the impact of a defect using a w orkaround: Add quality control checks, Introduce new manual processes, Remove su pport for exceptions and errors 103. What type of a business analysis approach focuses on the rapid delivery of business value in short iterations? Risk-laden Change-driven Risk-driven Profit-driven Explanations: Answer: (b) The change-driven approach looks to create business value in short i terations. The downside of this approach, however, is that there is more risk an d uncertainty in the overall direction. The change-driven approach relies on tea m interaction to define requirements and gather feedback on the solution. 104. Holly creates a data model that represents how data will move between stake holders in the process. In some instances, the data is moved between just two st akeholders, and other times the data is moved from stakeholder to stakeholder. W hat type of data diagram would best serve Holly in this instance? RACI Sequence Diagram Process flow Communication model Explanations: Answer: (b) Sequence diagrams show how the information gets passed back and fort h between two people. Sequence diagrams are commonly used during object-oriented analysis to show how classes and objects interact during a scenario. 105. You are the business analyst for your organization. You are currently with several key stakeholders as part of the determination of which business analysis approach is most appropriate for the current project. Which stakeholder is not considered when completing the business analysis planning and monitoring task to determine a business analysis approach? Project manager Tester

Regulator Functional management Explanations: Answer: (d) Functional management describes the layer of management that often o versees business analysts, project manager, and lines of business. This layer is not considered a key stakeholder for the selection of the business analysis app roach unless this layer is directly involved in the project or problem the busin ess analyst is working on. If the functional management is considered a stakehol der then they are considered to be a customer, domain subject matter expert, end user, or supplier. 106. Beth is the business analyst for her organization and she's working with Ma rk, a data analyst, for a new initiative. Mark wants to know when elicitation fo r the requirements takes place and when Beth will be done with the process. Whic h one of the following statements best describes when elicitation takes place in the project? The tasks in the Elicitation knowledge area begin before the project life cycle and typically end during the more detailed requirements development phase of the project. The tasks in the Elicitation knowledge area begin early in the project life cycl e and typically peak during the more detailed requirements development phase of the project. The tasks in the Elicitation knowledge area begin and end before the project ini tiation phase. The tasks in the Elicitation knowledge area must end before project execution. Explanations: Answer: (b) The correct answer is the elicitation tasks begin early in the proje ct life cycle and peak during the detailed requirement development phase. Techni cally, elicitation can happen throughout the project as changes to the requireme nts may be introduced 107. Which of the following imposes limitations on a particular solution? Constraint Attribute Priority Assumption Explanations: Answer: (a) Constraints impose limitations on the solution that does not support the business or stakeholder needs. It is a kind of restriction set that a solut ion must follow. 108. Beth is the business analyst for her organization and she's working with Ma rk, a data analyst, for a new initiative. Mark wants to know when elicitation fo r the requirements takes place and when Beth will be done with the process. Whic h one of the following statements best describes when elicitation takes place in the project? The tasks in the Elicitation knowledge area begin before the project life cycle and typically end during the more detailed requirements development phase of the project. The tasks in the Elicitation knowledge area begin early in the project life cycl e and typically peak during the more detailed requirements development phase of

the project. The tasks in the Elicitation knowledge area begin and end before the project ini tiation phase. The tasks in the Elicitation knowledge area must end before project execution. Explanations: Answer: (b) The correct answer is the elicitation tasks begin early in the proje ct life cycle and peak during the detailed requirement development phase. Techni cally, elicitation can happen throughout the project as changes to the requireme nts may be introduced. 109. What are the various techniques that the business analyst may choose to app ly when verifying requirements? Each correct answer represents a complete soluti on. Choose all that apply. Checklist Structured Walkthrough Problem tracking Acceptance and Evaluation Criteria Definition Prototyping Risk analysis Explanations: Answer: (a,b,c,d) Checklist: A checklist is a structured and component-specific tool. It is used to verify that a set of required steps has been performed. It m ay be simple or complex. Various organizations have standardized checklists in o rder to ensure uniformity in frequently performed tasks. Quality checklists are used in the perform quality control process. Structured Walkthrough: Structured walkthrough is a tool used to analyze the system design in order to make sure th at it addresses all requirements. It is a mean of ensuring conformity to standar d. Once the recommended techniques are applied to communicate the requirements, it can be said that these requirements have been communicated. Problem tracking: Problem tracking allows the business analyst to manage any issues identified wi thin requirements by stakeholders and to ensure that those issues are resolved. It provides an organized approach to tracking, management, and resolution of def ects, issues, problems, and risks throughout business analysis activities. Manag ement of issues is important so that they can be resolved in a timely manner to ensure success. Acceptance and Evaluation Criteria Definition: The business anal yst should identify the quality criteria against which he evaluates his requirem ents as part of requirements verification. 110. Which of the following describes the amount of work that the project team i s capable of completing in a set time period? Decision analysis MOSCOW analysis Timeboxing Voting Explanations: Answer: (c) Timeboxing describes the amount of work that the project team is cap able of completing in a set time period. Timeboxing and budgeting helps in prior itizing requirements for implementation that is based on the allocation of a fix ed resource, such as time or money. 111. You are the business analyst for your organization and are working through the six tasks in the business analysis planning and monitoring checklist. As a b usiness analyst when should you complete the six tasks of the business analysis planning and monitoring?

Throughout the entire project life cycle During the project prestart phase During the project initiation As needed during the project management processes Explanations: Answer: (a) The tasks in the Business Analysis Planning and Monitoring knowledge area occur throughout the project life cycle. Many of these tasks are done as a part of pre-project activities as the basis of a project's controlled start. Th e business analysis deliverables created at the beginning of a project are used to define, govern, and monitor the performance of all other business analysis ta sks across the project life cycle 112. A new solution has been proposed in the BHQ Company for how they do their w ork. This will affect how data is entered into their information systems, how th e data is utilized, and how the data moves through and out of the system. If you were to draw a diagram tracking the data what would you be creating? Pareto chart Data Flow Diagram Data Analysis Sequence Critical path Explanations: Answer: (b) Data flow diagrams can be very helpful as you identify activities th at will change when the new solution gets implemented 113. Which of the following will be produced when the business analyst assesses the capability gaps between current and new capabilities of the organization? Solution approach Business need Required capabilities Business case Explanations: Answer: (c) After identifying the business needs, the business analyst should id entify the required capabilities that can help in achieving the business needs a nd delivering the preferred outcomes. The business analyst should determine whet her the organization's current capabilities are suitable for achieving the busin ess needs. 114. Juan is the business analyst for his organization and he's performing stake holder analysis. During this process, Juan wants to create a method to capture t he roles and responsibilities for each of the stakeholders. Some of the stakehol ders, for example, will be responsible for specific tasks while other stakeholde rs just need to be kept informed of the progress of the work. Which tool should Juan use to best facilitate this approach? Stakeholder register Stakeholder management plan Stakeholder RACI Chart Roles and Responsibilities matrix Explanations: Answer: (c) Of all the choices presented, this is the best answer. A RACI chart can be used when conducting stakeholder analysis. A RACI matrix is used to defin e business analysis stakeholder roles across four designations: Responsible, Acc

ountable, Consulted, and Informed. 115. Which of the following defines data elements, their meanings, and their all owable values? Data dictionary Nonfunctional requirements analysis Problem tracking Checklist Explanations: Answer: (a) Data dictionaries are used to define data elements, their meanings, and their allowable values. It defines the key terms and data, relevant to a bus iness domain. 116. You have identified a task in your task list that cannot be completed until the inspector for the project signs off the initial deliverables. The inspector 's signoff on the initial deliverables is called as? Constraint Assumption Dependency Milestone Explanations: Answer: (c) The current task is dependent on the preceding task of the inspector signing off on the deliverables. 117. Which of the following permits the business analyst to identify and documen t the lineage of each requirement that includes its relationship to other projec t requirements, to work products, and to the solution components? Requirements workshop Requirements traceability Structured walkthrough Requirements package Explanations: Answer: (b) Requirements traceability permits the business analyst to identify a nd document the lineage of each requirement, which includes its relationship to other project requirements, to work products, and solution components. 118. Which of the following is another name for an organized peer-level review o f a requirements document? Focus group Brainstorming Structured walkthrough Requirements workshop Explanations: Answer: (c) Structured walkthrough is a tool used to analyze the system design i n order to make sure that it addresses all requirements. It is a mean of ensurin g conformity to standard. 119. You are the business analyst for your organization and are preparing to com

plete the allocate requirements process. This process assigns stakeholder and so lution requirements to solution components and to releases. One of the elements of this process is solution components. All of the following are solution compon ents except for which one? Business policies and business rules Business processes to be performed and managed Assessment of proposed solution Software applications and application components used in the solution Explanations: Answer: (c) The assessment of the proposed solution is not a solution component. 120. Which of the following shows how information moves into, through, and out o f a system? Data flow diagram Data modeling Sequence diagram State diagram Explanations: Answer: (a) Data flow diagrams permit a user to organize his/her requirements ba sed on how information or data flows through the system. It shows how informatio n moves into, through, and out of a system. 121. What document should you reference to define the costs and benefits of the proposed project as part of the preparation for elicitation? Business need Business case Solution scope Project management plan Explanations: Answer: (b) The business case assesses the costs and benefits of a proposed proj ect. This business framework is used along with the solution scope to determine the information to be elicited when developing stakeholder, solution, and transi tion requirements. 122. The RGQ Organization utilizes a change log. What is a change log? It is a document It is a document It is a document r implementation It is a document been received. Explanations:

that tracks all unauthorized changes to the project solution. that records all change requests for the project. that tracks the changes that have been received, including thei to the project solution. that tracks all characteristics and status of changes that have

Answer: (d) A change log tracks all characteristics of a proposed change request and it status. 123. You are the business analyst for a large software development project. Ther e are several issues that must be resolved by certain dates or the problem will prevent the project from advancing. What technique can you use to track problems with the requirements?

Problem tracking Baselining Issue tracking RTM Explanations: Answer: (a) The technique you'll use is simply problem tracking. This technique allows the business analyst to manage any issues identified within requirements by stakeholders and to ensure that those issues are resolved. 124. One of the processes within requirements analysis is to prioritize requirem ents. As a business analyst, why would you ever want to prioritize requirements? You may need to determine the cost of each requirement. You may need to determine the schedule for each requirement. You may need to determine which requirements are most critical so the analysis a nd implementation efforts focus on the most critical requirements. You may need to determine which requirements are most critical so additional ris k analysis can be completed on those requirements. Explanations: Answer: (c) Some requirements are more important than others. Requirements prior itization is a process to determine which requirements are most critical so the business analyst can focus the efforts on the most critical components. 125. All of the following are techniques that can be used to specify or model re quirements except for which one? Organization modeling State diagrams Data modeling Work breakdown structure creation Explanations: Answer: (d) The Work breakdown structure creation is generally a decomposition o f the scope, not a model of the identified requirements. 126. Which of the following stakeholder roles reviews the results of the solutio n performance assessment to verify whether any improvement to the solution have to be made? Domain SME Project sponsor Business analyst Regulator Explanations: Answer: (b) From a business point of view, the project sponsor is responsible fo r solution operations. He reviews the results of the solution performance assess ment to verify whether any improvement to the solution have to be made. 127. Which of the following is a specific business analysis process output that the team plans to deliver? Requirements trace matrix Requirements package

Work product Deliverable Explanations: Answer: (d) Deliverables are specific business analysis process outputs that the business analyst or the business analysis team plans to deliver. 128. You are the business analyst for your organization and are beginning the re quirements analysis processes. Which one of the following statements best descri bes the requirements analysis processes? It covers the definition of stakeholder requirements, which describes what a sol ution must be capable of doing. It ensures that analysis and implementation efforts focus on the most critical r equirements. It defines all of the work, and only the required work, to complete the project objectives. It is conformity to requirements and a fitness for use. Explanations: Answer: (a) The requirements analysis processes are a collection of processes th at work together to define the stakeholder requirements, the solution to satisfy the stakeholder, and a definition of the solution in enough detail so that the solution components can be constructed. 129. You are a business analyst for your organization. Management has asked you to create the solution scope for an identified problem. In order to complete thi s task, you'll need three elements. All of the following are elements you'll nee d in order to write the solution scope except for which one? Solution scope definition Implementation approach Dependencies Work breakdown structure Explanations: Answer: (d) You will not need the work breakdown structure (WBS) in order to cre ate the solution scope. The WBS is a decomposition of the project scope into sma ller, achievable deliverables. 130. The tasks included in the Enterprise Analysis knowledge area produce variou s key business analysis deliverables, which are the building blocks of the proje ct's business requirements. Which of the following do these deliverables include ? Each correct answer represents a complete solution. Choose three. Business need Required capabilities Coverage matrix Business case Explanations: Answer: (a,b,d) The Enterprise Analysis knowledge area defines and documents the business requirements for a project. The business requirements justify why a pa rticular project should be initiated to deal with a particular business requirem ent. Business requirements provide much-needed context for detailed requirements activities. The business analyst checks out the organization's existing capabil ities that are related to a business need, problem, and opportunity. After this,

he defines a feasible solution scope and approach for addressing the situation. 131. You are the business analyst for your organization and are preparing to con duct stakeholder analysis. As part of this process you realize that you'll need several inputs. Which one of the following is NOT an input you'll use for the co nduct stakeholder analysis task? Business need Enterprise architecture Organizational process assets Enterprise environmental factors Explanations: Answer: (d)There are just three inputs to the conduct stakeholder analysis proce ss: the business need, enterprise architecture, and organizational process asset s. Enterprise environmental factors describe the rules and policies of an organi zation. 132. Beth is the business analyst for her organization and she's been working wi th the stakeholders for a new technical solution that will be implemented throug hout her company. In her analysis she's learnt that the end users of the solutio n upset by the changes, are reluctant to embrace the new technology, and feel th at they were not informed about the change the solution will bring. This scenari o best describes which one of the components of assessment findings? Cultural assessment Operational assessment Technical assessment Functions Explanations: Answer: (a) The cultural part of your assessment focuses on the willingness of y our key stakeholders to change. 133. Which of the following task inputs are used to assist the business analyst in assessing capability gaps in the organization to meet the business needs? Eac h correct answer represents a complete solution. Choose three. Business need Enterprise architecture Business Goals and Objectives Solution performance assessment Explanations: Answer: (a,b,d) The task inputs used to assist the business analyst in assessing capability gaps in the organization to meet the business needs are as follows: Business need, Enterprise architecture, Solution performance assessment 134. Which of the following Requirements Management and Communication tasks can look for review and approval on the communicated project requirements? Communicate requirements Prepare requirements package Maintain requirements for reuse Manage requirements traceability Explanations:

Answer: (a) Work performed as part of the Requirements Management and Communicat ion knowledge area organizes and structures the project requirements appropriate ly. After organizing the project requirements, they can be shared with key stake holders for review, understanding, and approval. This task holds the business an alyst responsible for effectively communicating requirements to make sure the st akeholder understands. 135. Which of the following is a diagram that shows the structure of an organiza tion and the relationships and relative ranks of its parts and positions/jobs? Organizational chart Resource Breakdown Structure Responsibility Assignment Matrix RACI chart Explanations: Answer: (a) An organizational chart (often called organization chart or organiza tional breakdown structure (OBC)) is a diagram that shows the structure of an or ganization and the relationships and relative ranks of its parts and positions/j obs. An organization chart is arranged by departments, units, or teams. 136. What plan will describe the stakeholder groups, communication needs, and th e level of formality that is appropriate for the requirements? Business analysis communication plan Requirements management plan Scope management plan Project management plan Explanations: Answer: (a) The business analysis communication plan defines who needs what info rmation regarding the requirements, when the information is needed, and how the information is to be presented. 137. Robert is the business analyst for his organization and he's working with s everal stakeholders to identify the business need for an opportunity. Robert nee ds to identify the stakeholder that will be responsible for authorizing the acti ons needed in order to meet the identified business need. Which stakeholder does Robert need to identify? Customer Regulator Sponsor Implementation Subject Matter Expert Explanations: Answer: (c) A sponsor is a person or group responsible for making sure the busin ess need is met by authorizing the needed actions. The sponsor is usually someon e with authority over the needed resources to meet the business need. 138. You are the business analyst for your organization and you're currently ass essing multiple proposed solutions for your organization. In your assessment, yo u will first look to determine if the proposed solution actually satisfies the b usiness need and what other component to determine if the proposed solution is a good choice?

Cost Schedule Value Implementation Explanations: Answer: (c) The second factor you should determine is if the proposed solution p rovides value to the organization. Value means the relationship of the cost, sch edule, and implementation to the rewards and return the investment will bring. 139. There are four types of elicitation activities that business analysts must complete as part of their roles and responsibilities. Which one of the following is not an elicitation task that the business analyst may complete as part of th eir roles and responsibilities? Preparing for requirements elicitation Conducting the elicitation activity Documenting the elicitation results Writing the project scope statement Explanations: Answer: (d) Writing the project scope statement is a project management process, not a business analyst activity. The correct tasks are: preparing for requireme nts elicitation, conducting the elicitation activity, documenting the elicitatio n results, and confirming the elicitation results. 140. The business analysis team has determined the solution approach and defined the solution scope. Which of the following is the team's most likely next step? Describing and understanding the business need Assessing capability gaps in the organization Determining the most feasible business solution approach Defining a business case for the proposed solution Explanations: Answer: (d) After determining the solution approach and defining the solution sc ope, the business analysis team should define a business case for the proposed s olution. 141. Which of the following describes the process for identifying and quantifyin g project risks and outlines how risks will be addressed or controlled? Risk management plan Requirements management plan Scope management plan Project management plan Explanations: Answer: (a) The risk management plan describes the process for identifying and q uantifying project risks and outlines how risks will be addressed or controlled 142. Beth is the business analyst for her organization and she's working with he r team to identify the activities list for the business analysis duties. In orde r to properly and completely create the activities list, what document should Be th creates first based on the scope of the business analysis work?

Work breakdown structure RACI RAM Risk management plan Explanations: Answer: (a) The BABOK recommends decomposing the scope of work to be done in a W ork Breakdown Structure, building an activity list, and linking the business ana lysis work activities in a logical sequence in order to get them done. Work and costs are then estimated, resources are assigned and optimized, and the business analysis team iterates until they have a plan that is good to go. The resulting business analysis plan or plans should easily integrate with the project plans that contain their specific slice of business analysis work. 143. Which of the following tasks is performed by business analyst in the Requir ements Analysis knowledge area? Each correct answer represents a complete soluti on. Choose all that apply. Prioritize requirements Organize requirements Verify requirements Confirming elicitation results Explanations: Answer: (a,b,c) The Requirements Analysis knowledge area focuses on analyzing th e stated requirements from the elicitation efforts and building the real stakeho lder or solution requirements for the project. 144. Which of the following inputs determine whether the outputs of the solution fall within acceptable limits? Solution scopes Validated solutions Prioritized and validated requirements Stakeholder concerns Explanations: Answer: (c) The prioritized and validated requirements of the project are used t o determine whether the outputs of the solution fall within acceptable limits. T hese requirements are associated with acceptance criteria, which define the acce ptable limits to measure against. 145. You are working as a senior business analyst in an organization. Ralph is a lso working with you. You decide to move a low priority requirement above a high priority requirement because it is needed to be implemented before some of the more important requirements. Ralph disagrees with your decision because ranking of the requirements is always done based on their level of difficulty. Who is co rrect and why? You are correct because you are the senior business analyst. You are correct because a low priority requirement is placed above a higher prio rity requirement if it is needed to be implemented first. Ralph is correct because the requirements are always ranked according to their i mportance and business value. Ralph is correct because the sequencing of requirements is done according to the project activity list. Explanations:

Answer: (b) The ranking of the requirements based on their level of difficulty i s fine, but you may also include a requirement's relationship to other requireme nts. If higher priority requirements cannot be completed until the lower priorit y requirements are done, then the requirements should be ordered as such for the order of implementation. 146. Which of the following elements should the business analyst address while d efining the solution scope? Each correct answer represents a part of the solutio n. Choose three. Define the actual solution scope Determine the implementation approach Validate the solution metrics Capture solution dependencies Explanations: Answer: (a,b,d) While defining the solution scope, the business analyst should a ddress the following essential elements: Define the actual solution scope; Deter mine the implementation approach; Capture solution dependencies 147. One of the most important activities you'll do as a business analyst is sta keholder analysis. This process helps you, the project team, and the project man ager understand who the stakeholders are, and what their roles in the project wi ll be, their priorities for their requirements and communication demands. When d oes stakeholder analysis typically occur? During the controlled start phase of the project During project initiation Before the project begins As often as needed Explanations: Answer: (a) The business analyst initially performs stakeholder analysis during the controlled start phase of a project, or as part of the pre-project activitie s. Analysis activities at this point in time focus on key stakeholders who are i mpacted by the business need and the proposed solution. 148. Management has asked you to collect the metrics for a quantitative measurem ent of the solution you've implemented. This is part of the evaluation of the so lution performance. Which specific action of the task is management asking you t o do? Understand the value delivered by the solution Validating the solution metrics Considering the solution replacement Ongoing cost versus initial investment Explanations: Answer: (a) You need to collect the metrics that describe solution performance. Some software applications may provide these metrics to you automatically. Other types of solutions will require manual collection of quantitative and qualitati ve solution metrics for evaluation. 149. Which of the following helps in assessing the costs and benefits of a propo sed project?

Business case Business need Solution scope Stakeholder List, Roles, and Responsibilities Explanations: Answer: (a) The business case helps in assessing the costs and benefits of a pro posed project. This business framework is used along with the solution scope for determining the information to be elicited when developing stakeholder, solutio n, and transition requirements. 150. Which of the following elements are involved in evaluating solution perform ance? Each correct answer represents a part of the solution. Choose three. Address any conflicts and issues Validate the solution metrics Understand the value delivered by the solution Consider solution replacement or elimination Explanations: Answer: (b,c,d) The following elements are involved in evaluating solution perfo rmance: Understand the value delivered by the solution, validate the solution me trics, consider solution replacement or elimination