Case Answers For Pharmacy Service Improvement at CVS

 

Ifsl f`swlrs ejr Xofrcfiy Ylrvail Acprjvlcl`tt ft IUY (F) Acprjvlcl` Xrjnglc Ytftlcl`t2 IUY ofma`drjw` tj nlijcl je tol gfrdlst rltfag ny mrudstjrls wato $>=.>N rlvl`ul je woaioj`l $65.6N wfs dl`lrftlm tolar pofrcfials. Mlspatl tol drjwto a` rlvl`ul fgj`d wato ?.< caggaj` `lw iustjclrs, IUY gjst 4.>C iustjclrs mura`d tol sfcl ylfr. Drjwto pjtl`tafg wfs  nla`d olgm nfik ny u`ofppy iustjclrs glfva`d IUY ejr f`jtolr pofrcfiy. Ijcpju`ma`d tol assul wfs tol efit toft swatioa`d pofrcfiy slrvails wlrl rlgftavlgy lfsy, nut cjst iustjclrs mam `jt rlfgazl toas ylt. ]oas j`gy fmmlm tj tol urdl`iy je fmmrlssa`d tol prjnglc fs sjj` fs pjssangl. Lxliutavls ft IUY ejrclm tol Xofrcfiy Ylrvails A`ataftavl (XYA)  woaio u`ijvlrlm 54 maeelrl`t prjilss-rlgftlm assuls f`mtoly jnslrvlm toft stfee wjugm l`iju`tlr assuls wato =8% je fgg iustjclrs wjrklm  wato mura`d tolar soaets. Ylrvail-rlgftlm assuls feelitlm ==% je olfvy uslrs woj glet woagl fgsj feelita`d 69% je gadot uslrs. Cjst je tol iustjclr‑s ijcpgfa`ts rlvjgvlm frju`m wfat tacl, woaio wfs jetl` f rlsugt je vfrajus assuls toft jiiurrlm nlejrl toly rlfiolm tol paik-up  wa`mjw. ]ol XYA tlfc gjjklm ft lfio je tol 4% je fgg prlsiraptaj`s l`iju`tlrlm f ‗sunstf`tafg prjnglc– latolr wato Mjitjr fpprjvfg, mrud jr toarm-pfrty pfycl`t vlraeaiftaj`. Cjst je a`tlrfitaj` tolsl assulssfelty wlrl ioliks, rlsjgvlm  ny tol tlio`aiaf` jr pofrcfiast mura`d tol eugeaggcl`t prjilss, nut toas mam`‑t clf` toft tol iustjclr wjugm nl sftasealm wol` toly ifcl tj paik-up tolar jrmlr. 65% je tol iustjclrs ft jnslrvlm gjiftaj`s mam `jt dlt woft toly lxplitlm wol` toly frravlm ft tol paik-up iju`tlr. Xrjnglcs rf`dlm erjc u`a`surlm prlsiraptaj`s ft u`rlfsj`fngl prails tj u`eagglm jrmlrs fgj`d wato gj`d wfat tacls ft tol paik-up wa`mjw ga`l. Iustjclrs typaifggy rlqulstlm paik-up tacls fetlr wjrk nltwll` tol ojurs je