Cabs Questionnaire

CABS QUESTIONNAIRE 1) How often do you travel by taxi? Every day Every week Every 2 - 3 weeks Every month Every 2 - 3 months Less than every 2 - 3 months 2)

How do you normally book taxis? Call a taxi company Taxi company website Taxi app

3) Do you use On Demand cab services (App based services such as Ola, Uber ...) for your travel? * Yes No 4) Which On Demand cab do you use most frequently? * Ola Uber Taxi for sure Other: ______ 5) Why do you prefer the brand of your choice over the other? (optional) ________________________________________ 6) What is the typical distance you use this On Demand cab service for? 0 - 5 km 5 - 10 km 10 - 15 km 15 - 20 km 20 km and above

7) How would you rate the services of On Demand cabs of your choice based on the following criteria: *

Very Good

Good

Neutral

Bad

Reliability Comfort Convenience of Booking Driver Interaction Safety and security 8) How do you use these On Demand cab services usually? * Alone With an additional person In a group

9) For what purpose do you use the On Demand cab services usually? * Daily commute to work Meetings Airport and Railway stations Personal trips 10) What is your prime reason for using the On Demand cab service? * Non availability of parking High price of parking Ease of travel/ Comfort Lack of public transport Reasonable fare Avoid hassles like waiting, negotiating price etc... Other: 11) How often do you use the On Demand cab services? * Daily Twice or thrice a week Once a week Rarely

Very Bad

Other:

12) How often do you use offers(Coupons/Discounts) while using these services? * Mostly Sometimes Rarely Never 13) Do you use the On Demand cab service even with surge pricing? Yes No Sometimes 14) How much surge pricing are you willing to accept beyond which you may not use the service? 1.1 times 1.3 times 1.5 times 1.8 times 2 times Will use the service irrespective 15) If you had not used the On Demand cab service, how would you have travelled? * Personal vehicle Trains/Buses Regular cabs Autorickshaws Other: 16) Would you be interested in a similar App-based, On-Demand service for buses? Yes No Not sure