Business_TM_Writing_15217.pdf

Additional Writing Tasks

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Additional Writing Tasks Name:

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An e-mail welcoming a new employee

Write an e-mail to an employee welcoming him / her to the company.

Include: your name and position in the company a short explanation of the structure of the company the names of departmental heads information about the company cafeteria, gym and any other employee facilities Remember to wish the new employee good luck in his / her job.



To:

From: Subject:

,

Useful Language Welcome to ... I’d like to describe ... ... is the CEO. The ... department has got ... The employee facilities include ... If you have any questions, please contact ... Wishing you good luck in your new job. Best wishes

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Additional Writing Tasks Name:

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An e-mail to new customers

Write an e-mail to prospective new customers introducing your company.

Include: the service/s you offer examples of prices your terms of payment special offers for new customers



To:

From: Subject:

,

Useful Language Our company supplies ... We specialise in ... We have been in business since ... We guarantee ... We are offering new customers ... Our payment terms are ... We deliver within ... days. We offer cash discounts of ... %. We have special offers on ... Sincerely / Yours sincerely / Regards

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Additional Writing Tasks Name:

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An e-mail to confirm shipping arrangements

Write an e-mail to a customer confirming a shipment of goods that you have sent to them.

Include: a brief description of the cargo the date it was shipped the port from where it was shipped the estimated date of arrival the port of arrival



To:

From: Subject:

,

Useful Language According to the shipping documents / our agreement, ... The cargo contained ... The cargo was shipped on ... The port of origin was ... The port of arrival is ... The estimated date of arrival is ... If you have any questions regarding this shipment, please contact ... Thanking you in advance / Sincerely / Regards

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Additional Writing Tasks Name:

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An e-mail about a scheduled meeting

Write an e-mail informing your team of an upcoming meeting.

Include: the date, time and place of the meeting the purpose of the meeting a short agenda the date by which team members need to confirm their attendance



To:

From: Subject:

,

Useful Language The ... meeting will take place on ... The meeting will start promptly at ... ... will be giving a presentation on ... We will also hear / learn about ... We will break for lunch / tea at ... Please confirm your attendance by ... Looking forward to our meeting. Yours sincerely

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Additional Writing Tasks Name:

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An e-mail to cancel and reschedule a meeting

Write an e-mail cancelling and rescheduling a meeting.

Include: the date and time of the original meeting as well as the names of the participants suggestions for alternative dates and times



To:

From: Subject:

,

Useful Language Unfortunately, we cannot hold the ... meeting on ... , as originally planned. I’m afraid we’ll have to postpone the meeting ... This is due to the fact that ... We would like to reschedule on ... or ... If you are unable to attend, please let me know as soon as possible. Looking forward to seeing you.

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Additional Writing Tasks Name:

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An e-mail extending an invitation

Write an e-mail inviting employees to an exhibition.

Include: what the exhibition is about when and where it will take place what people can expect to see there why you think employees will find the exhibition interesting or helpful with their work a contact name and number for further enquiries



To:

From: Subject:

,

Useful Language Come and participate in ... You are invited to attend ... The exhibition will take place from ... to ... The exhibition will take place at ... It will feature ... The exhibition attracts ... The event will be of interest to ... The exhibition offers professionals the opportunity to ... For more information, contact ...

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Additional Writing Tasks Name:

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An e-mail with suggested itinerary

Write an e-mail with a suggested itinerary for a company employee. Ask the employee for approval of the suggested itinerary.

Include: details of outbound journey (date, time, place) date and time of arrival at destination details of hotel/s



details of meetings (day, time, place and people who will be present) details of return journey

To:

From: Subject:

,

Useful Language Here are the final details of your trip to ... Your flight leaves on ... at ... Its time of arrival is ... An executive suite has been booked for you at ... While you’re there, ... will look after you. On ... , you’re going to have dinner with ... Your return flight is on ... at ... You’ll land in ... at ... We have arranged for a taxi to pick you up at ... I hope everything is to your satisfaction. If there are any problems, please don’t hesitate to contact me. Bon voyage. Have a good trip. BUSINESS ADMINISTRATION & FINANCE Photocopiable © B Burlington Books

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Additional Writing Tasks Name:

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A letter of complaint

Write a letter of complaint about faulty merchandise.

Include: the reason you are writing the letter the item you purchased where and when you bought it

what is wrong with it the action you expect to be taken / compensation

,

,

Useful Language I am writing with regard to ... I wish to complain about ... The invoice number is ... Unfortunately, we only received ... The ... was missing / is faulty / arrived late. You have made a mistake with the ... You have overcharged me for the ... Please send us a new order immediately. This has caused us great inconvenience. I feel that you should offer us some form of compensation. Please look into the matter as soon as possible. I look forward to hearing from you. BUSINESS ADMINISTRATION & FINANCE Photocopiable © B Burlington Books

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Additional Writing Tasks Name:

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A short product description

Write a short description of a new product created by your company.

Include: a statement of what the product is who will find it useful what is special about it where the product is sold

Useful Language ... is one of our new products for ... It’s made of ... It comes in a variety of colours / styles / sizes ... It has got ... Its unique features include ... You can use it to ... It is ideal for ... It comes with a ... guarantee. It is sold in / at ...

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Additional Writing Tasks Name:

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A marketing report

Write a marketing report using the information in the chart below.

Include: A summary of increases / decreases in sales Areas where the product is the most / least successful Predictions for sales in the coming year

Sunbeam Car Ports Product

Market

Sales Jan.-June*

Sales July-Dec.*

Forecast for next year*

SCP Basic

Northern Europe

12,500

19,000

40,000

SCP Basic

Asia

18,000

25,000

55,000

SCP Pro

Northern Europe

12,000

8,000

10,000

SCP Pro

Asia

19,500

10,000

13,000 * Number of units

Useful Language This has been / hasn’t been a very successful year for ... The figures indicate that ... Sales have increased / decreased to ... in ... Our largest market ... Sales in ... rose / dropped significantly. Next year, we expect / don’t expect this trend to continue. The forecast is that sales will ... The forecast for next year is / isn’t very good / encouraging. BUSINESS ADMINISTRATION & FINANCE Photocopiable © B Burlington Books

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Additional Writing Tasks Name:

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An e-mail requesting information

Send an e-mail to the Human Resources Department, asking whether they are hiring new employees in your field.

Include: a description of the type of job you are interested in a short resume of your qualifications and / or previous work experience your contact details



To:

From: Subject:

,

Useful Language I am looking for a job / position that involves ... I am interested in working with ... My past work experience includes ... I have a degree / diploma in ... If you have any openings available, please contact me at the above e-mail address.

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Additional Writing Tasks Name:

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An e-mail of congratulations

Write an e-mail to a work colleague congratulating him / her on a successful marketing campaign.

Include: the campaign your colleague was responsible for something about your colleague’s work skills and / or personal qualities wishes for your colleague’s continued success



To:

From: Subject:

,

Useful Language I was pleased to hear the campaign was a success. Congratulations on your marketing campaign! It comes as no surprise. Well done on a great job! I know you worked really hard. They certainly chose the best person for the job. I wish you every success in the future.

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Additional Writing Tasks Name:

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An e-mail requesting information

Write an e-mail requesting information about a job you saw advertised.

Include: the job you are referring to where you saw the job advertised / how you heard about the job a request for more details



To:

From: Subject:

,

Useful Language I am writing in response to the advert for ... in ... I saw the position advertised in ... I am interested in applying for the position ... I would like some further information. I would be grateful if you could answer the following questions: I would appreciate it if you could give me more details regarding ... Does the work involve ... ? Are you willing to ... ? I look forward to hearing from you soon. Yours sincerely

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