Kathleen H Shelton is interested in a role seeking to utilize strong communications, financial analysis, process improve...
K A T H L E E N H. S H E L T O N Tampa, Florida (H) 813.991.0207 (C) 813.310.8933
[email protected] www.linkedin.com/in/kathleenhshelton/ Enthusiastic professional with diverse experience and demonstrated ability to consistently achieve alignment between multi-level and multi-functional stakeholders to achieve solutions. Interested in a role seeking to utilize strong communications, financial analysis, process improvement & effectiveness, analytics, problem-solving and facilitation management skills sets in an organization that values bottom-line results in a dynamic technological work environment. PROFESSIONAL EXPERIENCE
DIRECTOR OF BUSINESS CHARGERS SOCCER CLUB, INC., March 2010-Present The Chargers Soccer Club is a 501(c)3 non-profit corporation and professional regional youth soccer organization.
Newly created position reporting directly to Board of Directors leveraging expertise to manage ALL business, financial and administrative aspects including: HR, accounting, payroll, financial reporting, customer service, technical systems, registration, insurance/risk management, database management and communications. Manage a $1.6+ million budget involving budget creation, AP, AR, financial analysis with regional reporting. Direct and educate 100+ paid staff and 300+ volunteers; directly manage 4 paid business/administrative staff. Successfully guided company through two back-to-back growth mergers in 2009 and 2012 engaging multilevel stakeholders developing relationships across both organizations, creating alignment between them from multiple levels of organizations to elicit process requirements to build & improve processes and service deliverables. Ensured all stakeholder concerns were effectively dealt with through careful traceability from business needs to use case scenarios. Each project initiated the year before each merger - duration 4 years (8 years total). Initiated first merger project in 2008 as a volunteer Board Member. Analyzed product and business operations functionality across the enterprise to build a comprehensive view of systems and human capital capabilities. Developed the business architecture and manage forward facing business administration and service process structures for merged businesses with separate and free standing programs/members/staff in 3 different locations while providing increased customer service handling human resources, accounting/finance, collections, payroll, non-profit 501(c)3 requirements, insurance and risk management, system and database management and business analytics for organization. Utilized tech expertise in eliciting business/system needs from strategic stakeholders. Sourced, developed and trained various software (including Microsoft Office products), SaaS and cloud computing integration options for team collaboration, database management, registration, accounting, customer support and communication. Primary club communicator encompassing webmaster activities, email database management and social media.
BUSINESS MANAGER MARK SHELTON, PA, April 1995-March 2010 Mark Shelton, PA is a civil litigation, mediation, arbitration, and conflict resolution sole practitioner law firm. Responsible for all human resources, accounting management and systems development and website. Primary paralegal for firm as well as primary contact with all firm clients and their associated medical providers, claims representatives, etc. tracking discovery items, client records collection, billing/insurance, etc. Managed general operating and trust bank accounts, AR, AP, as well as payroll and benefit management. As project manager, initiated, developed and trained - new computer network/case management platform moving from individual PCs to a database server. Project included: budget creation; hardware/software and client management needs; client profiles and contact management creation; and online calendaring. HUMAN RESOURCES DIRECTOR AUTOMATIC DATA PROCESSING (ADP), March, 1985-March, 1995 ADP provides payroll services, benefits administration, and human capital management solutions for businesses. Functioned as a trusted and key member of Senior Staff reporting directly to the Regional General Manager. P AGE 1 OF 2
KATHLEEN H. SHELTON - PAGE 2
[email protected] (H) 813.991.0207 (C) 813.310.8933
Oversaw all regional HR management responsibilities for 200+ employees in multiple locations. Administered payroll, compensation, benefits and performance systems and managed staffing budgets. Identified staff vacancies and recruited, interviewed and selected applicants. Provided current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits. Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. Advised managers on organizational policy matters such as employment law, equal employment opportunity and sexual harassment, and recommended needed changes. Maintained records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices. Represented organization at personnel-related hearings and investigations. Conducted employee development training and leadership team education. Prepared and management internal employee communications and newsletter.
HUMAN RESOURCES DIRECTOR ACHIEVA CREDIT UNION (formerly Pinellas County Teachers Credit Union), August, 1982-February, 1985 Achieva is nonprofit financial cooperative whose members can borrow from pooled deposits at low interest rates. Newly Created Position - Hired by President to create and development the Human Resources department, policies and procedures. Researched and developed a Policies and Procedures Employee Handbook. Developed and administered payroll, compensation, benefits and performance management systems, and safety and recreation programs. Identified staff vacancies and recruited, interviewed and selected applicants. Provided current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits. Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. Advised Board, President and department managers on organizational policy and procedure matters and recommended needed changes. Maintained records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. Analyzed statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices. Conducted exit interviews to identify reasons for employee termination. Prepared and followed budgets for personnel operations. EDUCATION Rider University, Lawrenceville, NJ Bachelor of Science (BS), Business Administration - Management and Organizational Behavior Dean’s List, Member Sigma Iota Epsilon (National Management Honor Fraternity) VOLUNTEER ACTIVITIES Fusion Futbol Club (formerly Black Watch Soccer Club and now known as Chargers Soccer Club), August 2001-March 2010 Volunteered approximately 40 hours per week prior to accepting full-time employment in 2010. Served in multiple capacities such as: board member, business analyst, tournament management, event organizer, registrar, webmaster, club communicator, technology developer, team manager, fundraiser, and merger management.
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