Business Management henry

Manajemen Bisnis

What is Management? Management: The process of designing and maintaining an environment in which individuals, working together in group, efficiently accomplish selected aims (Weihrich & Koontz) “ Menejemen adalah proses mengelola sumber daya di dalam dan di luar organisasi untuk mencapai tujuan tertentu secara efficient”

What is managing?
Science or Art? –Managing is art mengerjakan sesuatu berdasarkan realitas dan situasi –Managing is scienceManager dapat mengerjakan sesuatu lebih baik dengan adanya pengetahuan yang terorganisir

Management Functions and Activities Human Resources

Production & Operation

Marketing

Finance

Planning

Recruitment, Renumeration, Training, Carrier Plan, etc

Raw Material Logistic, Technology Usage, etc

Segmentation, Target Market, Positioning of products or services

Capital Budgeting, Working Capital Mgt,

Organizing

Organizational Structure, Placement , Staffing,

Supply Chain, Processing Methods, etc

Marketing & Sales force team,Marketi ng Support &Adm

Corporate Governance, Internal Control System

Actuating

Leading, Motivatio n, Communi cation

Operational Performance Flexibility, etc

Promotion, Products, Price, Place (4P)

Cost Mgt, Investment Policies, gopublic

Controlling

Rewards &Punishm ent, Feedback

Quality control Feedback

Customer Satisfaction, Retention

Profit Margin, Value of The Firm

Activities Functions

Supply Chain Vs Value Chain Management Value Chain: Penganalisaan setiap tahap proses management mulai dari raw material hinggga purna jual Supply Chain: proses pengelolaan raw material dan pengeloahannya secara ekonomis

Value Chain: Low Cost but High Service Quality Supply Chain : Low Cost and Standard Products or Services

The Value Chain Source: Based o Michael Porter, On Competition 1998, Harvard Business School Press.

Primary Activities • Inbound Logistic Activities: costs, and assets associated with obtaining fuel, energy, raw materials, parts components, merchandise, and consumable items from vendors; receiving, storing, and disseminating inputs from supplies; inspection; and inventory management • Operation Activities: costs and assets associated with converting input into final product form (production, assembly, packaging, equipment maintenance, facilities, operations, quality assurance, environmental protection). • Outbound Logistic Activities: costs, and assets dealing with physically distributing the product to buyers (finished good warehousing, order processing, order picking and packing, shipping, delivery vehicle operations). • Marketing and Sales Activities: costs, and assets related sales force efforts, advertising and promotion, market research and planning, and dealer/distributor support. • Service Activities: costs, assets associated with providing assistance to buyer, such as installation, spare parts delivery, maintenance and repair, technical assistance, buyer, inquiries, and complaints.

Support Activities • General Administration Activities: costs, and assets relating to general management accounting and finance, legal and regulatory affairs, safety and security, management information system, and other “overhead” functions. • Human resources Management Activities: costs, and assets association with the recruitment, hiring, training, development, and compensation of all types of personnel labor relation activities; developments of knowledge-based skills. • Research, Technology, and Systems Development Activities: costs, and assets relating to product R&D, process R&D, process design improvement, equipment design computer software development, telecommunication systems, computer-assisted design and engineering, new database capabilities, and development of computerized support systems. • Procurement Activities: costs, and assets associated with purchasing and providing raw materials, supplies, services, and outsourcing necessary to support the firm and its activities. Sometimes this activity is assigned as a part of firm’s inbound logistic purchasing activities.

Core Activities Supporting Activities Human Resources Information Technology

Primary Activities

Production Logistic Operation

GA & Proc

Marketing Finance

Sales

Accounting

Distribution

Global Perspectives • Free Trade • Capital Connection Around The World • Global Information


Government Less Power
Firms more Opportunities & Threat
Individual tend to increase competencies for survival and growth

Projected Economic Growth Source: World bank

Perdue Farms Inc.: responding to Twenty-first Century Challenges

SEKIAN • TINGKATKAN KOMPETENSI RAIH PRESTASI • DUNIA TERBUKA LEBAR