Business ethics and corporate social responsibility
ETHICS IN HUMAN RESOURCE MANAGEMENT
Introduction
Eth Ethics thic icss ???? ???? Ethics
are con consi sider dered ed th thee mo mora moral rall st stand andard ardss b by by y wh whic ich h pe peopl peop pe ople le e j judge judge jud udge ge behavior. behavi beh avior or . hics are of oft ofte tten en ssu sum umm um mmeed du up p in what iiss co cons nsid ider ered ed th thee ³³g ³gol gold go olde lden den en n rule´² rulle´ ²do ru do Etthics unto ot unto othe hers rs aass yo ou u wo woul uld d ha have ve th them the hem em m do do unto. unto.
rm ???? H rm???? "The
Pro Proce Proc Pr oces cess ess sss of of ana analy lyzi zing ng an and d man anag agin ing g an org organ organiza orga aniz nization izat ation tions ionss huma human human n resources resou res ource rcess need ne needs edss to en ensu ensure ensur sure re e sat satisfa isfacti ction on of of it its its st strat strategi stra rategi tegic egicc objec objectiv objectives´ tives´ es´
Ethics in human resource management
large area of hu large hum human re rela rellati lations tions ons ma mana manage nageme gem ment ment is cco conc on nce cerne ned ned with v various arious ethic et ethical hical al is issue issu sues, sues es, s,, bo bot both on the part of f upper± upper ±level leve le vell ma manag man anag nagem agem ement emen entt in in iit its ts business busin bus ines esss decision decisions onss and lower± lower ±level leve le vell man anag anagem agemen ement ent in the treatment of f individual individual employees.. IIn employees n maki king king ng d dec de ecissi sion ion onss the human re reso resour source urce ce man anag ana nag ager ger er sshould hould consi con consider sider der al alter terna nati tive ve sol soluti solu so luti utions tion onss tto o the needs of f th the the b bus busi bu usin sin ines nes esss aass well as tthe he effect eff effects ectss the dec decisi isions ons wi will ll ha have hav ve ve on th the the li live vess of of the the em empl employees. ploy oyees ees.
Frequently a h Frequently hum hu uman re reso ressour sou our urce rce man anag anager ager er will be gi give given ven in inst stru ruct ctio ions ns fr from om high hi higher gheer le leve level vell man anag agem emen entt to to taak ake ke aac acti cttion ion wh whic which ich will b be be op oppr pres essi sive ve tto o the the empl employees ploy oyeees and the manager r must eithe her her r p pre pres pr rese ese sent ent ar argu argum gumen ents ents ts to h higher igher man management anag agem emen entt fo for forr r al alte altern ternat rna nat ate te so solu solluti lut utio tions ions ons ns w whic wh hiich ch will have lle les ess impact on the the empl em employee ploy oyee ee mor oral orale ale or r de dettermine ne the he best method fo for forr im impl plem emen enti ting ng th thee instruct inst instructions ructions ions wh whic which ich h ha have ve b bee been be een en n given. give gi ven n.
Ethics Activities HR Ethics
Staffing and selection
Fostering the perception of fairness in the processes of recruitment and hiring of people.
Formal procedures
Interpersonal treatment
Providing explanation
T raining
How
to recognize ethical dilemmas.
How
to use ethical frameworks (such as codes of conduct) to resolve problems.
How
to use HR functions (such as interviews and disciplinary practices) in ethical ways.
P erformance erformance appraisal
A ppraisals
that make it clear the company adheres to high ethical standards by measuring and rewarding employees who follow those standards.
R eward and disciplinary systems
The
organization swiftly and harshly punishes unethical conduct.
Employees rights and duties
Right to work.
Right to just remmuneration remmuneration..
Loyalty towards organisation organisation..
Right to participation.
Freedom of speech.
Right to healthy healthy nd nd ssafe af e working condition. Right to privacy and to normal family life.
Employers rights and duties
No discrimination rules for recruitment and hiring.
Duty to fair compensation.
Duty to inform and to consult worker.
Duty to improve quality of work.
Requirement of the correct behavior at the workplace.
IM PO PO R T H ICS IN HR M RT ANCE OF E T ETHICS is important in human resource management, for several reason:
1. ethics corresponds to basic needs. 2. values create credibility with the public. 3. value gives the management credibility with its employees. 4. Values helps better decision making. 5. Ethics and profit together. 6. laws cannot protect the society, ETHICS can
E T T H ICAL ISSUES HR E EMPLOYEE RESPONSIBILITY
esponsibility R esponsibility
esponsibility R esponsibility
An
to employer V/S Obligation to public safety.
towards oneself or towards family clashes with responsibility towards employer. issue i.e. gaining increasing importance these days.
CAS H AND INCEN T T IVE P LANS LANS H AND
Annual
incentive plans.
Long--term Long -term incentive palns.
Executive
perquisites.
P E E R A PP PP R RFO R RMANCE R AISAL
Assessment
of an individual¶s performance is based on observation and judgment.
Yet HR managers assign performance on the basis of unrelated factors.
Ethics
Objective of ethical performance reviews should be to provide an honest assessment of the performance.
should be a part of Performance appraisal. appraisal.
ACE, GENDE R TY R R & DISABILI TY
Minorities
should be respected and given fair treatment.
Employees
Sexual harassment harassment issues should not be b e over looked.
suffering from illness or disability should be treated equal.
O B DISC R T I O T ON N J O RIMINA
It refers to making adverse decision against employees
The
main 4 common discriminatory practices are:are: -
1. Individuals discriminate on the basis of stereotype. 2. Organizations also discriminate. 3. Discrimination on the ground of sex and race. 4. Workplace Harassment.
P R Y ISSUES Y RIVAC
Use
of technology at times breach the privacy of employees.
Drug testing should be done only when it is relevant to the job.
Protection to the whistle blowers.
SA F FE E TY TY AND H EAL T T H
Industrial work is hazardous.
Accidents,
injuries and illnesses occur.
New categories of accident and illness have emerged, including the fast growing job safety problem. Ethical
Issues involved here: 1. Assessment of R isks. isks. 2. R ole ole of Government in Safety and
Health.
T R UC T T U R AND LA YOFF YOFF S S R ES T RING
It should be constructed in the atmosphere of of fairness and equity.
Decisions should should not be taken under personal grudges.
Alternatives
to layoffs should be tried. to
Ethical committees Many
companies have ethics ethics committee to advise on ethical issues .such a committee can be a high ± ± level one comprising comprising the the board of directors directors , chaired by the CEO of the company. Such committees help the company in establishing policies in new n ew or uncertain areas, advise the board of directors on ethical issues, and oversee the enforcement of the code of ethics. Following are the committees 1.Ethics Hot 2.Whistle
Lines
Blowing
histle blowing in action W histle SR.NO. SR.NO.
N NAME AME O OF F THE THE ORGANISATIO N
WHISTLE W HISTLE BLOWER BLOWER BL
C CONSEQUENCES ONSEQUENCES
1
nron Enron
Sher ron Watkins
Liquidatio Liqui Liquidation dation of of the th the company
2
Kellogg Kellogg IIndia ndia
Senior Senior executive executive (name not known)
Dismissal of two senior senior executive who were promoted for excellent performance a few month before
3
Director Director FBI,US FBI,US
Coleen Rowley
Attack Attack on on the the world world trade trade centre, US
4
W World or ld com com
Cynthia cooper
C Company ompany g gone one bust bust
5
Xerox Xerox
-
CFO CFO m made ade to to pay pay $5.5 $5.5 million in fines and banned by the SE from practicing accountancy
6
Johnson Johnson and johnson,bayer India
Installed whistle Blowing systems
No incident is reported
7
LG India
10 -12
cases have been reported to head office, south Korea
Not known
R H HUMAN R ES O R C O ODE D E OF E T T H ICS FO R OU U R CE MANAGE R RS
High
standards of professional and personal conduct.
Continuation of personal growths in the field of human resource.
U pload
Maintain
efrain R efrain
all laws and regulations relating to employer¶s activities. the confidentiality of privileged information
from using personal position for in appropriate ap propriate gain
Example_
C O ODE D E OF C O O NDUC NDUC T T IN T A T T A F or or the company
F or or the employees
Customer satisfaction Accounting and financial reporting
Moral
Non--disclosure Non -disclosure of important information about company
Interest of country
0pen market economy
Unfair practises
Enviornmental
regulations
rules and
and ethical standards
Whistle blowing Protects the interest of company
Conclusion
Hence, HR professionals
are responsible responsible for adding value to the organisations organisati ons and serve and contribute to the ethical success of those organizations. They should accept professional responsibility for their individual decisions and actions. They also advocate advocate for the profession by engaging in activities that enhance its credibility and value.
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