Business Development Sales Manager In Colorado Springs CO Resume Rick Klopenstine

RICK KLOPENSTINE Colorado Springs, Colorado  719.291.8798  [email protected]

PROFILE: BUSINESS DEVELOPMENT | SALES MANAGER Business Development | Team Leadership | Sales Growth Highly accomplished Business Development and Sales Leader with a career hallmarked by consistently delivering outstanding revenue growth within customer-facing industries. Exceptional leader that delivers value to key accounts and drives year-over-year sales success. Strategically execute sales strategies that push market share and earned reputation as Top Performer throughout a successful career. Skilled in identifying opportunities for new business development and account growth by developing customer relationships with key decision makers. In-depth understanding of product and service solutions and the value brought by solving business issues that affect the bottom line. Expertise includes: Client Relations | New Business Development | Project Management | Account Retention Vendor Relationships | Marketing | Team Leadership | Sales Strategy | Customer Service Contract Development | Presentations | Training & Development | Process Improvement PROFESSIONAL EXPERIENCE PHOTO STENCIL LLC  Colorado Springs, CO  2015 TO PRESENT BUSINESS DEVELOPMENT MANAGER Generate sales and develop business relationships pertaining to high-performance stencils, squeegee blades, thick film and metal mask screens, and tooling. Provide product knowledge, sales support, and total brand exposure in achieving a competitive advantage. Maintain an extensive knowledge base on stencil technologies; electroformed stencils, nickel plated, laser-cut, chem etched stencils and step stencils. Promoted into the position of Business Development Manager in 2015. Developed the sales pipeline and won new business with Kyocera, TDK Germany, and Lumileds. Maintained existing customer base from previous Inside Sales Manager position. PHOTO STENCIL LLC  Colorado Springs, CO  2013 TO 2015 INSIDE SALES MANAGER Successfully grew and maintained accounts for the premier supplier of printing solutions to the electronics assembly and semiconductor markets. Specialized in providing best-in-class sales strategy and management of global accounts. Managed a team of 4 direct reports, including business development, account management, administrative, and technical sales support. Won 110+ new, global accounts and won back 40+ former, global accounts. Effectively negotiated new business with ASM China; negotiated new lines of business with Boeing, Northrup Grumman, Bose, and Microsoft Brazil. ROYAL CREST DAIRY INC  Colorado Springs, CO  2009 TO 2013 SALES MANAGER Responsible for growing and maintaining Royal Crest Dairy’s portfolio of products, in the Colorado market. Recruit, hire, train and develop sales staff (17 representatives) in a direct selling environment. Focused on multiple call points and providing excellent communications at each level. Maintained handson attention to each account through ordering system implementation, inventory status checks, and ensuring touch points.

Rick Klopenstine  719.291.8798  [email protected]  Page Two ► Increased new business commissions for the team by 275% for southern Colorado (3,4Q2010 over

3,4Q 2009). ► Achieved customer gains for 9 consecutive months (Aug09-Apr10) and ranked #1 in customer gains of +1489 from 3Q09 to 4Q10. ► Improved retention of customers by 21% over a 10-month period and led the company in new customer 90-day retention from 3Q09 to 4Q10. ICM AUTO INSURANCE COMPANY Indianapolis, IN  2008 TO 2009 TERRITORY SALES MANAGER Responsible for penetrating the Colorado and Utah territories to grow ICM’s brand awareness and build sustainable partnerships with potential and current independent insurance agencies. Developed new accounts to support strategic goals, execute and forecast sales plans, and identify new areas of expansion. ► Increased sales production in the Colorado territory by 220% over a 6-month period (Oct08-

Mar09). FARMERS INSURANCE GROUP  Colorado Springs, CO  2007 TO 2008 DISTRICT RECRUITING MANAGER Managed district recruiting operations to secure new talent for Colorado Springs Farmers Insurance Group. Effectively sourced candidates using the Internet, print advertising, job fairs, direct mail, and personal networking. Served as a mentor, subject-matter-expert, and coach to new agents. ► Ranked #1 in the state out of 26 districts in agency development and recruiting for 2007-2008.

CALIFORNIA CASUALTY MANAGEMENT COMPANY Colorado Springs, CO  2001 TO 2007 INBOUND SALES TEAM MANAGER Led, motivated, and developed a sales team (12 representatives) to deliver outstanding sales and service, and to maximize sales and revenue opportunities. Personal Lines insurance sold through affinity relationships with teacher unions, police/firefighting unions, and state employees in 21 different states. ► Recognized for achieving Pinnacle Club for sales excellence, 6 consecutive years in a row. ► Achieved the top team closing ratio for the company in 2005 and 2006.

Early Career: CALIFORNIA CASUALTY – Inbound | Outbound Sales Representative CALIFORNIA CASUALTY – Team Manager, Underwriting EDUCATION& PROFESSIONAL DEVELOPMENT UNIVERSITY OF COLORADO | COLORADO SPRINGS, COLORADO Bachelor of Science in Finance PAST PRESIDENT AND VICE PRESIDENT, TOASTMASTERS INTERNATIONAL – COLORADO SPRINGS CHAPTER