RDI/EDEXCEL Level 5 BTEC Higher Nationals Programme: Management Module: Business Decision Making Assignment
Date for Submission: 20th May 2013 Prepared by: P Byrne
Learning outcomes To achieve a Pass unit a learner must: 1 Be able to use a variety of sources for the collection of data, both primary and secondary [LO1] 2 Understand a range of techniques to analyze data effectively for business purposes [LO2] 3 Be able to produce information in appropriate formats for decision making in an organizational context [LO3] 4 Be able to use software-generated information to make decisions in an organization. [LO4]
Essential requirements It is essential that learners have access to computers and the internet and specialist packages for statistical analysis, network planning and presentations. Context This module is entitled Business Decision Making therefore students should not only endeavour to achieve correct calculations but to interpret the calculated results in terms of what decisions managers should make based on the results. The assignment is task based and each task should be attempted in the correct order with the task number as a heading. Sub-sections in each task should carry the appropriate letter in brackets. Guidance There will be no formative assignment for this module. However, you may send a draft of your assignment, for feedback, as an attachment to an email to
[email protected] on or after 1st May 2013. Drafts sent before this date will only be replied to after the 1st May 2013 Task 1 Your senior managers are keen to find out how satisfied your organisation’s customers are with the service they receive. They have asked you to prepare a short plan showing how you might collect this data. This plan should comprise: (a) A brief description of the service/products you provide and the type(s) of customer you supply. (b) A questionnaire to collect primary data. (c) How you will decide on the sample of customers to survey.
(d) Discuss what secondary sources of data/information with which you might compare your findings. E.g. competitors, trade associations, industry statistics, government statistics etc. (e) Summarise the above [a, b, c, d] in four (4) presentation slides using e.g. PowerPoint or similar presentation software. [AC 1.1] [AC 1.2] [AC 1.3] [AC 3.3] [AC4.1]
Task 2 A firm is comparing the age structure of its labour force in the current year with that of seven years ago, as shown in the table below. Age group (years)
7 years ago Number in group
Current year Number in group
25
