Business ByDesign San Antonio 2012

SAP BUSINESS BYDESIGN WORKSHOP SAP University Alliances Academic Conference San Antonio, Texas March 2012

Introductions • Ron Pike, PhD • California State University – Chico • Department of Business

Information Systems

• Nancy Jones, MBA • California State University – Chico • Department of Business

Information Systems

Agenda – Academic Conference 2012 • Introduction and Concepts • Navigation and User Interface • Procure-to-Pay • Mobility, Analytics, and Mashups • Online Resources and Helpful Hints • Order-to-Cash • Business ByDesign Certification • Quiz Questions • Feedback

INTRODUCTION AND CONCEPTS OF SAP BUSINESS BYDESIGN

Introduction to SAP Business ByDesign • What is it? • Product Strategy

SAP Business ByDesign is an integrated information system for small and midsized businesses (an ERP)

SAP Product Strategy

Business ByDesign operates “On Demand” a.k.a. “In the Cloud” • http://www.youtube.com/watch?v=_eq3Sj1GGs8

CLOUD STRATEGY FOUR KEY AREAS OF INNOVATION AND INVESTMENT Viral User-driven Immediate adoption purchase use Analytical apps Mashup Social apps Any device Pull Effect 1-Click

On Demand Solutions  ByD as OD suite

In-memory database0  LOB Solutions

Install

 Analytics; Collaboration App Store

Community Partner driven solutions Eco-System “Free” & Open Play Service Source AddOn ‘  Resellers MashUp  Solution Partners “PaaS” community

Co-innovation & Ecosystem

Buying Experience

New Ways to Sell & Buy

Channel Partners

Subscrip- Pay-perInfluencers  SAP Store at the core of an tion use

e-channel for SAP  Consistent E2E experience

 Service partners Hybrid Private Clouds Cloud Ops. & Multi-tenancy Infrastructure

Cloud computing

Hardware Trends

 In-memory readyPublic cloudClouds  Best service at Lowest Cost OnDemand  Global –SaaS 7x24 Virtualization

SAP Business ByDesign “Capabilities” Web-Application

Workcenter

Fast overview across all areas

Easy access to all functions

Workflow

Collaboration

Embedded Analytics

Notifications driven by actions and emergencies

Merging automatic and manual actions

Context-driven Analytics

INTRODUCTION TO NAVIGATION AND USER INTERFACE

Navigation and User Interface • Logging in • Quick computer check • Hands-on

Log in • We will use the Chico tenant for this workshop: • https://my106203.sapbydesign.com • Supported Browsers • Microsoft Internet Explorer 7, 8, and 9 • Mozilla Firefox 3.5, 3.6, and 4.0 • Safari 5.0 on Snow Leopard 10.6.5 • Supported Operating Systems • Microsoft XP, Vista, and 7 • Mac Snow Leopard 10.6.5 partially supported

Login ID’s SAP Business ByDesign User ID Password

Role

Employee First Employee Name Last Name

AUDITOR

Welcome1

Auditor

Jessica

BASICCRM02P

Welcome1

Customer Service Rep Jennifer

Miller

FINANCIAL01

Welcome1

Chief Financial Officer

Edward

Black

FINANCIAL02

Welcome1

Financial Accountant

Iris

Green

HRM02

Welcome1

HR Person

Peter

Flahan

MARKETING02P

Welcome1

Marketing - Production Michelle

Johnson

MARKETING02S

Welcome1

Marketing - Service

Kathy

Jagger

PRODUCTENGINEER02P

Welcome1

Product Engineer

Erin

Eckyen

PRODUCTION02P

Welcome1

Assembly/Production

Michael

Peacock

PRODUCTIONPLANNER02P

Welcome1

Production Planner

Samantha

Wolfe

PURCHASE02

Welcome1

Purchaser

Bill

Warner

QUALITYENGINEER01P

Welcome1

Quality Engineer

Ben

Marlow

SALES01P

Welcome1

Sales Manager

Bob

Menson

SALES01S

Welcome1

Sales Manager

Roberta

Johnson

SALES02P

Welcome1

Sales Representative

Kate

Jacob

SERVICE01S

Welcome1

Service Manager

Alica

Holmes

SERVICEDESK02P

Welcome1

Service Representative Carla

Puente

SERVICEDESK02S

Welcome1

Service Representative Martin

Candela

SERVICEENGINEER02P

Welcome1

Engineer

Martin

Wellington

SERVICEPLANNER01P

Welcome1

Service Planner

Jack

Ingersoll

SERVICESUPPORT02S

Welcome1

Service Clerk

Briana

Polley

SUPPLYPLANNER01P

Welcome1

Production Manager

Richard

Stone

WAREHOUSE01P

Welcome1

Warehouse Manager

Luther

Loblanski

WAREHOUSE02P

Welcome1

Warehouse Operator

Mark

Smith

WAREHOUSE03P

Welcome1

Warehouse Operator

Henry

Mornay

Orwell

Home

Work Center

User

Log Off

Work center navigation More Work Centers

Enterprise Search

Shortcuts Collaborate

Views

Step 1 • Login as a user of your choice • See the list on slide 14 and in your workshop materials • Open the Home Work Center

• Open the Self Services Overview • Run Check my Computer Settings • The bottom right of the screen • Make adjustments as needed • MAC users will need Snow Leopard 10.6.5 • Note: Check my Computer Settings may also be done prior to login.

Choosing “Request/Assign User Certificate” will always sign you on as the same user.

Navigation Tips Do not use your browser back and forward buttons for navigation To login as two different users at one time, use two different browsers The moving yellow strip indicates that data is being retrieved There is usually more than one way to get to the same function

Search and Help Hints • You can search the entire system (on the left hand side) or • You can search context specific help (on the right hand side) • You can use the “wild card” symbol * to search

Other Hints • If you have just added a file or document to ByD, you may have to

click on “refresh” to see the new information in a list. • When modifying a list, click “go” Go

Refresh

Step 2 • Complete the following tasks in the Self Service Overview:

1. Locate the learning center and explore the various

modules available •

Note the difference between role-based learning assets and the SAP Business ByDesign learning center assets

2. Go shopping •

Order 10 reams of paper (500 sheets each). • • •

Hint: enter the search term “paper” What is your expected delivery date? Find your paper order in “track my shopping cart” •

What is your shopping cart ID #?

Step 3 • Move one of the work centers to the end of the ribbon • Locate the Company Fact Sheet in the Help Center and

download it to your computer • Play one of the “Getting Started” recordings

PROCURE-TO-PAY EXERCISE

Procure-to-Pay • Originally developed by Nitin Kale´ of USC • May be used in a team environment • The original assignment includes • Procure-to-pay • Order-to-cash • Personalization • Mashups and analytics

• No preparation to the tenant is required

Assignment Objectives • Perform different roles within the company and understand the

responsibility and authorization for each role within the business process. • Experience the end-to-end integration of SAP Business ByDesign • Generate demand for a product that Almika sells to its customers by •

• • •

•

creating a sales order Use supply planning to generate a purchase proposal for the shortfall of inventory to satisfy the demand Explore and assign a source of supply for a purchase proposal Understand why a purchase approval is important in the procurement process Receive goods into inventory Learn how to process supplier invoices including appropriate approvals for payment

To get started… • Login information is given throughout the exercise • You will be logging in and out as you assume different roles • Authorizations required for some business transactions • Use our workshop tenant • Your participant ID# is located in the front of the printed

workshop materials • The participant ID# is an important document identifier

MOBILITY, ANALYTICS AND MASHUPS

Mobility & Analytics • Example services available for mobile use • Sales • Supply Chain • Analytics

• Analytics example • http://www.youtube.com/watch?v=ZeSordJybw&lr=1&user=madibasap

Mashups • Web Service Authoring • REST • SOAP • RSS and ATOM feeds • OData • Embedded Webservices • Google • Mapquest • BusinessWire • SAP Business Suite Integration

ONLINE RESOURCES AND HELPFUL HINTS

Hints • Unique logins v. system logins • Personalization and mashups • Tracking • Common student mistakes • Using another student’s document • Stopping in the middle of a transaction… • Forgetting to refresh or click “go” • Missing “View All”

Helpful Tools • Document Flow • Enterprise search and student ID#’s • Exception tabs

ORDER-TO-CASH SAP Business ByDesign Certification Course

Order-to-Cash • Horst Kuebler, SAP • Target audience • Undergraduates • Beginners • Objectives • Introduce users to the order-to-cash business scenario in SAP Business ByDesign • Provide an overview of the order-to-cash business process • No preparation to the tenant is required

SAP BUSINESS BYDESIGN CERTIFICATION Niraj Singh

Thank You!

• Ron Pike • [email protected] • Nancy Jones • [email protected]