Edward Fisher is a solutions-oriented Senior Programmer/Analyst who excels at managing projects, collaborating with proj...
Edward J. Fisher Hanover Park, IL 60133 (224) 653-0745
[email protected] SUMMARY OF QUALIFICATIONS
Solutions-oriented Senior Programmer/Analyst who excels at managing projects, collaborating with project teams, interfacing with clients, and deploying technology to build successful solutions for clients. Combines results-oriented project management skills with expert technical knowledge of network and IT service offerings to deliver best value solutions for clients. Applies industry best practices in project management to ensure the success of mission critical initiatives. A highly skilled troubleshooter and analyzer, able to effectively and efficiently resolve IT issues to meet and achieve challenging goals and objectives. Very well organized with the proven ability to work under pressure and meet deadlines. WORK EXPERIENCE IN-STORE FLOOR PLANNER
08/2007 – 09/2010
Cabela’s, Hoffman Estates, IL Independently worked on store merchandising planograms to ensure proper assortments are added to locations; managed store layouts, product placement, and the proper flow of inventory. Coordinated and independently created multi unit floor plans. Maintained database for store planograms and blueprints in support of merchandising objectives. Interpreted and applied store policies and procedures and applicable laws, rules, and regulations; ensured compliance with these areas. Demonstrated team leadership; supervised a team of 5-10 employees. Exercised full personnel authority during layout projects. Actively ensured that tight deadlines were met while promoting an environment conducive to teamwork and open communication. Trained subordinates in quality assurance. Verified that all aspects of departmental functions and procedures were operating smoothly and efficiently. SENIOR PROGRAMMER/ANALYST
06/1998 – 09/2003
Blue Cross/Blue Shield of Illinois, Chicago, IL Closely collaborated with the National Accounts Strategy (NAS) team while overseeing the processing of health insurance claims. Planned, conducted, and coordinated software development activities. Designed, developed, documented, tested, and debugged batch and online application programs. Applied the appropriate standards, processes, procedures, and tools throughout the development life cycle. Applied knowledge of computer hardware and software and subject matter to be used. Corrected program errors and analyzed system capabilities. Utilized COBOL – CICS and Batch, Abend-AID, File-AID, Expediter, VSAM, CA/Intertest, and CA/File Manager. Analyzed complex application related policies and procedures; reviewed and evaluated rules, regulations, and directives to assess potential impact of operations. Provided expert advice and guidance to colleagues on proper interpretation of policies and their application in specific situations. Strong oral communication and interpersonal skills; worked jointly with people at all levels to plan operations. Identified, discussed and resolved technical issues. Interacted daily with a wide range of internal and external stakeholders. Provided expert guidance and technical knowledge to colleagues. Effectively met needs consistent with company standards, timeframes and available resources.
Edward J. Fisher
Managed multiple projects in a fast-paced, ever changing environment. Worked independently and as a team. Coordinated and collaborated on various responsibilities while making highly organized and sound decisions. Prioritized work and delegated tasks to ensure optimal operating efficiency. PROGRAMMER/ANALYST
03/1997 – 06/1998
Compuware Corporation, Itasca, IL Performed analysis on First Chicago NBD financial application programs for Year 2K date compliance. Demonstrated knowledge of key requirements in order to pinpoint incompleteness, ambiguity and inconsistency. Applied knowledge of complex problems and system issues. Applied the appropriate standards, processes, procedures, and tools. Corrected program errors and analyzed system capabilities to resolve areas of noncompliance. Ensured application standards were met. Frequently utilized products such as COBOL, OS/JCL, Abend-AID, File-AID, Expediter, and VSAM. Efficiently resolved system design issues. Documented, reported and resolved anomalies found in application mechanisms. Debugged and corrected system issues. Investigated and evaluated applicable technologies and techniques and introduced promising technologies and techniques into the organization. Researched and investigated new or improved system operations and procedures. Analyzed procedures to determine the effectiveness as well as goals and objectives. Conducted research and special studies to identify problems affecting operations and procedures. Analyzed and determined optimal design and configurations. Identified deficiencies and recommended and implemented improvements. Consistently drove improvement through quality assurance initiatives to identify and address imperfections in operations. PROGRAMMER/ANALYST
08/1989 – 03/1997
Department of Veterans Affairs, Hines, IL Provided direct oversight during the development of graphical user interfaces for the Rating Board Automation system using Visual Basic. Managed user interface design initiatives, wrote functional and design specifications, performed cross functional reviews, implemented new features, enhanced existing ones and performed de-bugging/maintenance. Effectively worked with clients, technical leaders and other analysts on the design and development process. Directly supported various software packages including the Compensation and Benefit software package. Delivered effective technical customer support; providing solutions to both technical and non-technical end users while also supporting a wide range of technologies. Proactively researched issues and helped with troubleshooting methods to quickly diagnose and resolve problems. Worked with the appropriate resources internally to resolve advanced software related issues. Performed pre-release testing on custom systems to ensure compliance with user requirements. Participated in the conversion of the batch portion of the Compensation and Pension system from Honeywell to IBM.
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Edward J. Fisher
OTHER WORK EXPERIENCE EDUCATIONAL SCORING ASSESSOR
05/2010-06/2010 Pearson Education Lombard, IL STORE REMODEL TEAM MEMBER/SALES
05/2006-08/2007 Target Corporation West Schaumburg, IL EDUCATION
B. S., 1985 Northeastern Illinois University, Chicago, Illinois Major in Information Science A. S., 1978 Triton College, River Grove, Illinois Major in Computer Science Harper College, Palatine, Illinois. Health Insurance Specialist Program Completion Date; May 2011; Completed courses include medical terminology, anatomy and physiology, billing principles, ICD-9 coding, and diseases.
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