Business Administration and Finance Workbook: Answer Key

 

 Answ swer er  An

Keyy   Ke

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Administration ation and Finance Business Administr Functional

Vocabulary and

Language 

2

1

page 6 

page 4  1.   b 1  1.

2. a

3. a

1

4. b  5.  5.  a  6.  6.  b 

4 1. take minutes minutes   2. 3. 4. 5. 6.

calls  screen her calls  type a letter   schedule a meeting  meeting  mail   distribute the incoming mail show our visitors around around  

supplies   7. order supplies

5 1. spreadsheets  spreadsheets 

5 1. ground floor 2. 3. 4. 5.

4. b 

2. send ... fax, send ... e-mail  e-mail  3. type ... agenda, update ... mailing list list   visitors  4. receive ... visitors 

5. hire hire   6. explain how to use  use  7. sell sell  

2. develop 3. be in charge of assist  4. assist 

3. d

3 1. take ... message, deliver ... message  message 

Marketing Director   Financial Director   senior management management   Chief Executive Officer   staff  

4 1. describe

2. a

2. keep a log log   3. search the Internet  Internet  4. answer incoming calls calls  

Chief Executive Officer   staff   Marketing Director   senior management management   Personal Personal Assistant  Assistant  

Personal Assistant  Assistant   1.  Personal 3  1.  2.  2.  3. 3.   4. 4.   5.  5.  6.   6.

1. c

2 1. file documents documents  

1.  Financial Director   2  1.  2.   2. 3. 3.   4.  4.  5. 5.   6.  6. 

Workbook  

6. 7. 8. 9.

conference room warehouse toilets car park park  

2. prepare a presentation  presentation  3. keep track of   4. word processing, data entry  entry 

top floor   maintenance   maintenance lift   lift reception   reception

6 1. a sheet of

4. a box of   5. a packet of  

2. a pair of 3. a roll of  

page 5 

6 1. c

2. f

3. d

4. e

5. a

page 7 

6. b 

7 1. coat rack

1.   Go up the stairs. 7  1. 2.  2.  3.  3.  4.  4.  5.  5. 

2. air-conditioner 3. waste paper bin

Turn right. right.   Turn left. left.   Go down the stairs. Go straight.  straight. 

8 Tick: 1, 4, 5, 7  7  9 1. d 2. b 10  1. b 2. a

8 1. between  between  2. 3. 4. 5. 6. 7.

opposite  opposite  on your left left   at the end of the corridor   on your your right right   Go past past   in front of, behind  behind 

1 

2. c

3. g

4. a

5. d

3. a 3. a

4. c  4. a 

It!  Say It! 

Say It! It!   1. f

4. filing cabinet cabinet   5. photocopier   6. projector  projector  

6. b

7. e 

1. Tú eres responsable de recibir a las visitas.  visitas.  2. Debes pedir suministros nuevos cuando sea necesario.   necesario. 3. ¿Escribirías a ordenador esta carta, por favor?  favor?  4. Me gustaría encargar algunos suministr suministros, os, por favor.   favor. 5. ¿Cuánto cuesta cada paquete?  paquete?  6. ¿Qué tipo quiere?  quiere?  7. Nos hemos quedado sin grapas. grapas.   8. Debería llegar para mañana a las 9:00.

Workbook rkbook Photocopiable © B  Burlington Books  Books  Business Administration and Finance Wo

Keyy   Ke

 

 An sw swer er 1.  F 3  1. 

3  1. c 

7. T 8. F 

2. f  

3. e 

4.  4.  d 

5. 5.   a 

2. 2.   Domestic mail is sent in the country country..  3.  3.  If a letter has got two enclosures, there are three things in the envelope.  envelope.  4. The recipient got the letter.  letter.  5. You stamp the mail before you distribute it. it.  

6.  6.  b 

2 1. dial the phone number   2. 3. 4. 5.

5. T 6. F

4  1.  1.  You weigh something to see how heavy it is.

page 8  1

3. T 4. F

2.   F 2.

contact someone someone   record an outgoing outgoing message message   enter your access code  code  press this button 

5 1. c

2. a

3. e

4. f

6

listen to my incoming messages messages   fast forward 5. location  receiver 6. modify modify   volume 7. cor d  delete 8. save save  

4 1. off the hook

h e 

 

i

g h

t   r m  p  a  r   c  e  l 

7 

f   r   a  g 

i 

l 

 

4

n g  o  o  d  s 

5. review  review   6. retrieve retrieve   7. replay replay  

2. loudspeaker 3. loud rewind  4. rewind 

1

p 

c 

a 

e 

k 

s 

c  8

l

e n g

6. b

3

2

6. 3 1. 2. 3. 4.

5. d

t

h

u  m a r k  e

9

5 1. paragraph  2. 3. 4. 5. 6.

 

upper case letters letters   underline  italics  italics  icon  icon  lower case letters letters  

page

11  

7 1. good condition 2. paperwork 3. insured 1. courier

6 1. c

2. d

3. a

4. e

3. protect

page 9 

7 1. c

2. e

3. d

8 1. log in

4. b

9 1. insure  insure 

5. a 

update  2. update  3. special instructions instructions   4. paperwork  paperwork 

4. reply reply   5. desktop desktop  

copy,, paste 2. copy 3. forward forward  

Say It!  It! 

9 Tick: 1, 3, 5, 7  7  10  1. a 11

2. b

3. b

4. b

1. copy 2. attachment font   3. font

5. a 

4. log out out   5. paragraph paragraph  

Say It!  It!  1. c

4. name  name  5. paper   6. fragile fragile  

8 2. cool

5. b 

2. e

4. this side up up   5. shipment shipment   6. pick up, courier  

3. f

4. b

5. a

6. d 

4 

1. 2. 3. 4. 5.

1  Dialogue 1  collect the mail mail   check all the items  items  Make sure sure   includes the correct postcode  postcode  weigh the envelopes envelopes  

1. 2. 3. 4.

2    Dialogue 2  put the goods goods  attach our company label label   fill in this form  form  delivered on time  time 

page 10  1

1. 2. 3. 4. 5. 6. 7. 8. 9.

cheque   cheque job application application   request for information information   customer complaint complaint   bank statement statement   receipt   receipt contract contract   product manual manual   directory  directory 

2 1. 2. stamp sign

4. sort      5. sort collect  collect

5  page 12  1

1. a

2. a

3. b

2 1. freight container 2. worldwide reliable   3. reliable

3 1. quote

4. b  4. load load   5. contact contact  

2. free of charge

4. guarantee guarantee   5. free of damage  damage 

3. compete

6. loss

3. weight weight  

2 

Workbook rkbook Photocopiable © B  Burlington Books  Books  Business Administration and Finance Wo

Keyy   Ke

 

 An sw swer er 4  1. e 

2. h 

3. g  4. f  

5. 5.   a  6.  6.  c 

7.  7.  d  8. 8.   b 

5 Tick: 2, 3, 4, 6  6  6 1. requirements 2. start a business 3. risk 4. advantages

5. 6. 7. 8.

manufacturer   investment   investment ensure   ensure profits   profits

Page 13 

7 1. b 2. e 3. d 4. a 5. c  8 1. a 2. b 3. a 4. b 5. b 6. a 

Say It! It!   1. b

3 

2. b

3. a

4. b

5. a

6. b 

Workbook rkbook Photocopiable © B  Burlington Books  Books  Business Administration and Finance Wo

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