BSBOPS504 Student Assessment Tasks 17-11-20
August 10, 2022 | Author: Anonymous | Category: N/A
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Contents Introducon
4
Assessment Task 1: Knowledge quesons
5
Assessment Task 1: Checklist
9
Assessment Task 2: Project
10
Assessment Task 2: Checklist
16
Final results record
18
Introducon The assessment tasks for BSBOPS504 Manage business risk are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course. Please ensure thatprovided you readinthe provided withUser these tasks carefully. You should also follow the advice theinstrucons Business Works Student Guide . The Student User Guide
provides important informaon for you relang to compleng assessment successfully.
Assessment for this unit BSBOPS504 Manage business risk describes describes skills and knowledge required to manage business risks in a range of contexts across an organisaon or for a specic business unit or area in any industry seng.
For you to be assessed as competent, you must successfully complete two assessment tasks: • •
Assessme Assessment nt Task Task 1: Knowl Knowledge edge ques quesons ons – You You must must answer answer all all quesons quesons correctly correctly.. Assessme Assessment nt Task Task 2: Proj Project ect – You You must must work work through through a rang range e of acvies acvies and and complet complete ea project porolio.
•
Assessment Task 1: Knowledge quesons Informaon for students Knowledge quesons are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you: •
review review the the advice advice to to studen students ts rega regardin rding g an answer swering ing knowl knowledge edge quesons quesons in the the Business
•
Works Student User Guide comply comply with with the the due due date date for assessmen assessmentt which which your assessor assessor will provide provide
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adher adhere ew with ith yo your ur RT RTO’ O’ss ssubm ubmiss ission ion guidel guideline iness
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answ answer er all qu ques esons ons comple complete tely ly and and co corr rrect ectly ly
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submit submit work, work, which which is original original and, where where necessa necessary ry,, proper properly ly refer referenced enced
•
submit submit a comp complet leted ed co cover ver sh sheet eet with with you yourr wor work k
avoid sharing your answers with other students.
Assessment informaon Informaon about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for informaon on: •
wher where e tthi hiss ttas ask k sho shoul uld d be be com compl plet eted ed
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th the e maxim maximum um me me allow allowed ed for for compl complen eng g this this asses assessm sment ent task task
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whet whethe herr or or not not this this task task is op open en book book..
Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.
Quesons Provide answers to all of the quesons below: •
Explain Explain the the risk manag management ement process. process. You You may may answer answer using using a labelled labelled diagra diagram m or in words words (or both) and must include: •
a de den nion ion of risk risk mana manage geme ment nt..
ans Risk management is a delegated line management responsibility. responsibility. It is the responsibility of all line managers to connually monitor their areas of responsibility to ensure that risks are idened and managed. Line managers should ensure that a contribuon is made to Nature Care Products risk management process, on behalf of their areas of responsibility, that idenes risks at all levels.
•
a list list or illus illustr tra aon on of the the ste steps ps in a ris risk k manag manageme ement nt pro proces cess. s.
ans, •
an annual annual risk risk iden idenca caon on exerci exercise se underta undertaken ken by the CEO. CEO. This involve involvess assessme assessment nt of the consequence and likelihood of risk, the development and/or review of individual risk management plans for the risks idened which exceed the Nature Care Products 's dened acceptable risks
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wherever wherever prac pracca cable, ble, the the inclusion inclusion of a Risk Risk Manage Management ment Assessmen Assessmentt for for all busine business ss acvies
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the incorp incorpora oraon on of risk risk manage management ment into into strateg strategic ic planning, planning, as as well as as operao operaonal nal and and resource management planning processes
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ensure ensure risk risk manage management ment processe processess are are incorpor incorporate ated d into into the qualit quality y assura assurance nce and and improvement systems of Nature Care Products
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clearly clearly dene dene and document document escalao escalaon n procedu procedures res for risk manageme management nt
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ensure ensure a consi consisten stency cy in appr approach oach of respon responses ses to to the same same risk risk by by dieren dierentt secons secons of Nature Care Products
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test test documen documented ted risk manageme management nt procedur procedures es at at approp appropriat riate e interv intervals. als.
•
ans,
a des descr crip ipo on n of what what each each sste tep p invo involv lves es..
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Descri Describe be a curr current ent risk risk mana managem gement ent sta standa ndard rd.. In yo your ur answ answer: er: •
name the standard.
ans,AS/NZS ISO31000:2018
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ex expl plai ain n the the purp purpos ose e of of the the st stan anda dard rd..
ans, To provide informaon and guidance on Risk Management and Policy applies to all Nature Care Products employees. •
li list st key elem elemen ents ts of the the sta stand ndar ard. d.
ans •
risk
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poten enal outcomes
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likelihood
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impact
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calculated ri risk
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priority treatment
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Compl Complet ete e the tabl table e bel below ow to to descri describe be the the types types of bus busine iness ss risk risk..
Type of risk Strategic risk
Compliance risk
Descripon
Example
Key responsibility (at least two people)
Financial risk
Operaonal risk
• •
Complete Complete the the table table to explain explain three three dieren dierentt tools tools and and techniqu techniques es that that may may be used used to idenfy risk. The rst row has been completed as an example for you to follow.
Technique/tool
Descripon
Brainstorming
A group discussion to produce as many ideas or soluons to problems in a pre-determined amount of me.
ri risk matrix
Risk will be priorised using the risk matrix
PESTLE Analysis
• • •
1.
PESTLE analysis is a method for examining the key external factors affecting a business (Political, Economic Economic,, Sociological, Technological, Legal, and Environmental).
Explain Explain four four opon oponss that that a compa company ny could could use to to take take to cont control rol risks risks.. Explain Explain how how legislao legislaon n and its its related related regula regulatory tory requir requirement ementss relate relate to risk risk manage management ment.. In your answer: •
idenfy idenfy two two dier dierent ent legisla legislave ve and and regula regulatory tory requir requiremen ements ts that that may may apply apply to risk risk management.
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for each legislav legislave e require requirement ment,, explain explain how it relat relates es to to risk risk manage management ment..
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provide provide one example example of how how regula regulaons ons support support one one of of the the legisla legislaons. ons.
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Explain Explain the the purpose purpose of risk risk managem management ent policie policiess and procedu procedures res in the workp workplace lace as as they relate to risk management.
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Complete Complete the the table table below below to to summaris summarise e how three three policies policies and proc procedur edures es relate relate to risk risk management.
Policy/procedure
Descripon
Record keeping policy and procedure
WHS policy and procedure
Condenality policy/procedure
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Assessment Task 1: Checklist
Student’s name: Did the student provide a sucient and clear answer that addresses the suggested answer for the following? Queson 1 Queson 2 Queson 3 Queson 4 Queson 5 Queson 6 Queson 7
Completed successfully? Yes
No
Comments
Queson 8 Task outcome: outcome :
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Sasfactory
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Not sasfactory
Assessor signature: Assessor name: Date: Assessment Task 2: Project
Informaon for students In this task, you are required to demonstrate your skills and knowledge by working through a number of acvies and compleng and subming a project poro porolio. lio. You will need access to: •
yo your ur learni learning ng re resou sourc rces es and and other other inform informa aon on for for refere referenc nce e
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Project Porolio template
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Simulaon Pack (if you need a case study).
Ensure that you: •
review review the the advice advice to to studen students ts rega regardin rding g res respond ponding ing to to wrien wrien tasks tasks in the Business Works Student User Guide
•
comply comply with with the the due due date date for assessmen assessmentt which which your assessor assessor will provide provide
•
adher adhere ew with ith yo your ur RT RTO’ O’ss ssubm ubmiss ission ion guidel guideline iness
•
answ answer er all qu ques esons ons comple complete tely ly and and co corr rrect ectly ly
•
submit submit work work which which is original original and, and, where where necessary necessary,, proper properly ly refer reference enced d
•
submit submit a comp complet leted ed co cover ver sh sheet eet with with you yourr wor work k
•
avoid avoid sharin sharing gy your our answe answers rs with with othe otherr sstu tuden dents. ts. Assessment informaon Informaon about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for informaon on: •
wher where e tthi hiss ttas ask k sho shoul uld d be be com compl plet eted ed
•
how ho w you yourr ass asses essm smen entt sho shoul uld d be be sub submi mie ed. d.
Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.
Acvies Complete the following acvies: •
Car Caref eful ully ly read read the the ffol ollo lowi wing ng:: This project requires you to lead one business risk process or project for an organisaon or work area. As part of the assessment, you will maintain relevant organisaonal documentaon as you: •
choose choose a risk risk man manag ageme ement nt pro proces cesss or pro projec jectt to work work o on n
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esta establi blish sh the the scope scope of the the risk risk mana managem gemen entt proce process ss or or proje project ct
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analyse analyse informa informaon on from from a rrang ange e of sources sources to establish establish the internal internal and external context of your risk management process or project
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consult consult and commu communica nicate te with with stak stakehold eholders ers to idenf idenfy y, assess, assess, treat treat and priorise risks
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develo develop p and and imple implemen mentt an acon acon plan plan to trea treatt the the risk riskss
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monitor and evaluate the risk management process and acon plan.
Vocaonal educaon and training is all about gaining and developing praccal skills that are industry relevant and that can help you to succeed in your chosen career. For this reason, we are giving you the choice to base this project on your own business, one you work in or a familiar with, or you can use the case study provided. This will mean that you are applying your knowledge and skills in a relevant, praccal and meaningful way to your own situaon! It is important that you are able to access enough informaon for your chosen business in order to be able to do your assessment. As a minimum this should include workplace documentaon relang to risk management (e.g., risk management policy and procedures). You will also need data to monitor and evaluate risk management process and related acon plan. You will need to communicate with people who are involved with the risk management process. Your communicaon may be either directly with actual sta members or fellow students/your assessor can play the roles of relevant people/pares. Communicaon can be in any appropriate format (e.g. face to face, video conference, email) as long as it meets the requirements requiremen ts outlined in i n the Project Porolio. Porolio. You will be collecng evidence for this unit in a Project Porolio. The steps you need to take are outlined below. •
•
Preparaon Make sure you are familiar with the organisaon youbackground are basing this assessment on and have read through the necessary
informaon. For the case study business, this is all of the documents informaon. included in the Simulaon Pack. If it’s it ’s your own business or a business where you are working or are familiar with, have your business or case study approved by your assessor. Choose an appropriate risk management process or project and complete Page 4 of your Project Porolio for this unit. Read through the requirements of Secon 1, 2 and 3 of your Project Porolio . •
Es Esta tabl blis ish h th the e ri risk sk co con nte text xt Complete Secon 1 of your Project Porolio. To do this, you need to: •
determine determine the scope scope of of your your chosen chosen risk manageme management nt process/p process/proje roject ct
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evaluat evaluate e organ organisa isaonal onal requirem requirements ents and standar standards ds for for manag managing ing risk risk
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determ determine ine the the lega legall requir requireme ement ntss of your your risk risk manag manageme ement nt process/project
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li list st res resou ourc rces es ava avail ilab able le to to addr addres esss risk risk
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establis establish h objecv objecves es and and crica cricall success success factor factorss of the the risk risk manag managemen ementt
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process/project idenfy stakeholders who will be part of the risk management process.
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co commu mmunic nicat ate e with with at at leas leastt two two sta stake kehol holder derss to: to: •
expla explain in the the ris risk k manag manageme ement nt pr proce ocess/ ss/pr proje oject ct
•
invite stakeholders to help idenfy and assess risk.
Connue compleng Secon 1 of your Project Porolio. To do this, you need to •
analys analyse e the ext extern ernal al envir environm onment ent of of the risk risk manag manageme ement nt process/project.
•
establish the strengths and weaknesses within your business that have the potenal to create or impact risk.
Make sure you have answered all quesons in Secon 1. Submit to your assessor for review. You are also required to aach certain documents as part of your evidence – review the documents documents you n need eed to aach aach as outlined in Secon 1 of the Project Porolio and make sure you aach these when you submit this secon. You will use the work done in this secon of the Porolio to consult with stakeholders to assess and address risk. In preparaon, read through step 4 and Secon 2 of your Project Porolio and complete the rst queson (plan to discuss risks with invited stakeholders).
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Iden Iden fy and analy nalysse ris risk k
Make sure you are ready to use the tool/technique and risk scale ide at the end of step 3 prior to this meeng. Meet with at least two of the stakeholders you idened as part of S 1 of your Project Porolio. Consult with stakeholders to: • •
use an appropria appropriate te tool/tec tool/techniqu hnique e tto o iden idenfy fy at at least least three three risks risks the scope of your risk management process/project. establ establish ish a att least least two two pot poten enal al out outcom comes es for for each each ris risk. k.
•
asse assess ss ris risk k usin using g an an appr approp opria riate te sca scale le..
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disc discus usss trea treatm tmen entt opo opons ns for for eac each h ris risk. k.
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priorise risks.
This meeng should take 20 minutes. As part of your consultaon, you are required to negoate and use quesoning and listening techniques to elicit opinions and conrm/cl your understanding. You will be assessed on this.
This meeng may take place with actual people who work for/are associated with your chosen business. Alternavely, classmates or yo assessor may play the role of one or more team members. This can ei be viewed in person by your assessor or you may like to video record session for your assessor to watch later. Your assessor can provide yo more details at this step. Make sure you follow the instrucons above meet the meframes allocated. If this session is not viewed in person your assessor, you will aach proof of the meeng to Secon 2 of you Project Porolio.
Connue compleng Secon 2 of your Project Porolio. To do this, yo need to: •
summar summarise ise the the outc outcome omess of the the mee meeng ng and and assess assess lik likeli elihoo hood d an impact/severity impact/sev erity of the risk.
•
resear research ch the ris risks ks to nd out more more abou aboutt tthem hem..
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use digital technology to document risk (e.g. a risk register using Excel).
Make sure you have answered all quesons in Secon 2. Submit to your assessor for review. You are also required to aach certain documents as part of your evidence – review the documen need to aach as outlined in Secon 2 of the Project Porolio and make sure you aach these wh submit this secon. You will use the work done in this secon of the Porolio to consult with stakeholders to create an acon plan for one of your risks and then monitor and evaluate the plan and your risk manageme process/project. •
Impl Implem emen entt a and nd moni monito torr rris isk k tre treat atme ment nt Complete Secon 3 of your Project Porolio. To do this, you need to: •
complete an acon plan for one of the risk treatments in the risk register
•
communicate the acon plan to relevant stakeholders.
Connue compleng Secon 3 of your Project Porolio. To do this, you need to: •
follow organisaonal policy and procedures to implement the acon plan (e.g. (e.g. nofy HR, schedule resources, recording recording of telephone conversaon, save risk register using appropriate naming convenons
etc.). Assume a period of me has passed. If you are basing this on your own business, make sure you have data available to monitor and evaluate the risk management process/project and its associated acon plan. If you are basing this on the case study, informaon is provided in the simulaon pack. Connue compleng Secon 3 of your Project Porolio. To do this, you need to: •
monito monitorr and and evalu evaluat ate e the the acon acon plan plan an and d risk risk manag manageme ement nt process/project
•
write a report on the outcomes of the evaluaon.
Make sure you have answered all quesons in Secon 3. You are also required to aach certain documents as part of your evidence – review the documents you need to aach as outlined in Secon 3 of the Project Porolio and make sure you aach these upon submission. •
Subm Submit it you yourr comp comple lete ted d Proj Projec ectt Por Por ol olio io Make sure you have completed all secons of your Project Porolio, answered all quesons, provided enough detail as indicated and proofread for spelling and grammar as necessary. Remember to submit all necessary aachments as indicated.
Assessment Task 2: Checklist Student’s name: Did the student: Establish the risk context by: • dete determ rmin inin ing g tthe he sc scop ope e of of the their ir chosen risk management process/project. • eval alu uan ng g org organis anisa ao onal nal requirements and standards for managing risk. • de dete term rmin inin ing g th the e le lega gall re requ quir irem emen ents ts of their risk management process/project.
Completed successfully? Yes No
Comments
• •
•
•
•
•
lis lisng ng resou esourrces ces a av vaila ailabl ble e tto o address risk. esta establ blis ishi hing ng ob obje jecv cves es and and cr cri ica call success factors of the risk management process/project. id iden enf fyi ying ng stak stakeho ehold lder erss w who ho will will be part of the risk management process comm commun unic ica ang ng with with at leas leastt ttwo wo stakeholders to: • ex expl plai ain n the the risk risk mana manage geme ment nt process/project. • invi invite te sta tak kehol eholde derrs to to hel help p idenfy and assess risk. an anal alys ysin ing g th the e exte extern rnal al envi enviro ronm nmen entt of the risk management process/project (polical, economic, social, technological and policy). es esta tabl blis ishi hing ng the the str tren engt gths hs an and d weaknesses within the business that have the potenal to create or
impact Idenfy and risk. analyse risk by: • Cons Consul uln ng g with with st stak akeh ehol olde derrs to to:: • use an appropriate tool/technique to idenfy at least three risks within the scope of the risk management process/project. • es esta tabl blis ish h at at lea least st two two p pot oten ena all outcomes for each risk. • assess ess risk using an appropriate scale. • di disc scus usss ttre reat atme ment nt op opo ons ns for each risk. • priorise risks. • • • •
su summ mmar aris isin ing g tthe he ou outc tcom omes es of the the meeng asses ssessi sin ng lik likel eliihoo hood a an nd impact/severity of the risk. resea esearrchin ching g tthe he risk riskss tto o nd nd ou outt more about them. docu docume men nng ng risk risk usin using gd dig igiital tal technology (e.g risk register).
Implement and monitor risk treatment by: • comp comple len ng g an an ac acon on plan plan for on one e of the risk treatments in the risk register. • comm commun unic ica ang ng the the a ac con on plan plan to relevant stakeholders. • imple mplem men entt tth he ac acon on plan lan. • mo moni nito torr a and nd eval evalua uate te the the a ac con on plan and risk management process/project. • wr writ ite e a rep repor ortt on on the the ou outtcome comess o off the evaluaon. Demonstrate eecve oral Demonstrate communicaon skills, including: •
•
Us Uses es list listen enin ing ga and nd ques queso oni ning ng techniques to conrm that you understand understan d the views of others correctly. Ne Nego goa ate te with with st stak akeh ehol olde ders rs abou aboutt risk management process and outcomes.
Task outcome:
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Sasfactory
•
Not sasfactory
Assessor signature: Assessor name: Date:
Final results record Student name: Assessor name: Date Final assessment results Result Task
Type
Assessment Task 1 Assessment Task 2 Overall unit results Feedback
Did not submit
Sas Sasfa fact ctor ory y
Unsa Unsas sfa fact ctor ory y
Knowledge quesons
S
U
DNS
Project Porolio
S
U
DNS
C
NYC
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My perf perform ormanc ance e in this this unit unit has been been disc discuss ussed ed and and expla explaine ined d to me. me.
•
I woul would d lik like e tto o appe appeal al this this a asse ssessm ssment ent decisi decision. on.
Student signature: _____________________________________ _______________________________ ______ Date: _____________ ________________ ___
•
I hereby hereby cerfy cerfy that that this this stude student nt has has been assessed assessed by by me and and that that the the assessme assessment nt has has been carried out according to the required assessment procedures.
Assessor signature: ____________ __________________ ____________ _____________ ____________ _____ Date: _______________ _______________
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