BSBADM502- BSBPMG522 Student Assessment V1.1 (1)

Imagine Education Student Assessment Cover Sheet Course Code BSB50215 Course Name: Diploma of Business Unit Code BSBPMG522/ BSBADM502 Unit Name: Undertake Project Work and Manage Meetings Due Date

Assessment Name Business Portfolio Part A: Short answer questions Part B: Case study Part C: Project

Student No. ________________

Student Name

Student Phone ________________ _____________________________

_____________________________

Student Email

Student Declaration I declare that this assessment is my own work and where my work is supported by documents from my workplace placement/employer permission has been granted.

Note: Filling out this coversheet as part of an electronic submission and approving the above information will operate in the same way as physically signing this cover sheet.

Student name or signature: ___________________________________________ Office Use Only Date/s Received:

___/___/___

___/___/___

___/___/___

Date/s Assessed:

___/___/___

___/___/___

___/___/___

Result of Assessment: Entered on Training Plan

___________

___________

Moderation

___________ Signature

Imagine Education Assessment Questions Part A

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Course Code and Name: BSB50215 DIPLOMA OF BUSINESS Unit Code: BSBPMG522 AND BSBADM502 Unit Title: UNDERTAKE PROJECT WORK AND MANAGE MEETINGS For this assessment you are required to answer all of the questions. You are permitted to research the answers by reading your text book, theory notes and accessing the internet. If more room is needed label each task with the question number and use headings or dot points to make your work clear for your trainer and assessor. Please follow the Referencing Guide contained on your Course handbook. Question 1 – Questions: Research the following TERMS and PHRASES these are linked with your assessment. Attach your definition or explanation to each point. Please remember to Reference.

In your own words explain the following: a) Project Scope: Project scope is the part of project planning that involves determining and documenting a list of specific project goals, deliverables, tasks, costs and deadlines b) Project Stakeholder: Stakeholders are those with any interest in your project’s outcome. They are typically the members of a project team, project managers, executives, project sponsors, customers, and users. Stakeholders are people who are invested in the project will be affected by your project at any point along the way, and their input can directly impact the outcome. c) Project Deliverables: are defined during project scope or planning for proper implementation and clear understanding of the outcomes. d) Project Outcomes: Project Outcomes can be considered as mid-term results. They are not seen immediately after the end of the project activity. But after some time, when we see some change at the ground level because of the project activity, then it can be termed as an outcome. e) Project Exclusions: Project exclusions are those things that outside of the project boundaries. It explicitly states what is not included in the project. f) Project Constraints: Constraints form the basis for risk identification, while exclusions define what is not addressed in a project, often termed out-ofscope. g) Project Parameters: Project Parameters are certain characteristics and features that can define a project or its aspects. These parameters (project characteristics) can be expressed in different ways, including qualitative and quantitative terms – strict figures, technical wording, graphs, statusing, etc. h) Project Resources: project resources are all the items that are required to carry out the project activities. They include people, equipment, facilities, time, money, or anything else required for the completion of the project. All these elements are interrelated and linked to the scope of the project. Each of them must be estimated and managed effectively if the project is to be a success. i) Project Risk management: project managers need to come up with a mitigation plan or any other solution to counter attack the risk. our steps of risk management which prevails in an organization. Following are the steps to manage risks effectively in an organization: /var/www/apps/conversion/tmp/scratch_7/342687780.doc

o o o o

Risk Risk Risk Risk

Identification Quantification Response Monitoring and Control

j) Chairperson: A person who presides over a meeting, committee, board, etc. k) Agenda: An agenda is a list of meeting activities in the order in which they are to be taken up, beginning with the call to order and ending with adjournment. l) Meeting Papers: Meeting papers are the documents which are needed to conduct a meeting. Some of these papers, such as the agenda and the minutes are requirements at a formal meeting, but other meetings papers may depend upon the agenda of the meeting. Meeting papers should be provided to all of the attendees at a meeting m)

Minutes of the meeting: Minutes, also known as protocols or, informally, notes, are the instant written record of a meeting or hearing. They typically describe the events of the meeting and may include a list of attendees, a statement of the issues considered by the participants, and related responses or decisions for the issues.

QUESTION 2

Explain how the following Acts are relevant to organising and managing a meeting in the workplace. Ans: Anti-discrimination Act 1977: The Anti-Discrimination Legislation aims to create equality between all persons through the illegality of racial, sexual, and other types of discrimination. The purpose of Anti-Discrimination Legislation is to provide people with the legal right to be treated equally regardless of race, sex, religious views, and other types of discrimination. Privacy Act 1988: he Privacy Act applies to ‘acts and practices’, that is, acts done and practices engaged in by agencies or organisations. The Privacy Act includes an exemption for employee records. Organisations are exempt in relation to past or present employees if the relevant act or practice is directly related to an employee record and the employment relationship

QUESTION 3

Explain the following two Acts 1. Work Health and Safety Act 2011 relating to health and safety in the workplace. The Work Health and Safety Act 2011 (PDF, 833 KB) (the WHS Act) provides a framework to protect the health, safety and welfare of all workers at work. It also protects the health and safety of all other people who might be affected by the work. All workers are protected by the WHS Act, including: /var/www/apps/conversion/tmp/scratch_7/342687780.doc

a. Employees b. Contractors c. Subcontractors d. Outworkers e. apprentices and trainees f. work experience students g. volunteers h. employers who perform work The WHS Act also provides protection for the general public so that their health and safety is not placed at risk by work activities. 2. Competition and Consumer Act 2010 relating to contracts might be relevant to managing a project in the workplace. The Competition and Consumer Act 2010 (CCA) covers most areas of the market: the relationships between suppliers, wholesalers, retailers, and consumers. Its purpose is to enhance the welfare of Australians by promoting fair trading and competition, and through the provision of consumer protections. Broadly, it covers: a. product safety and labelling b. unfair market practices c. price monitoring d. industry codes e. industry regulation – airports, electricity, gas, telecommunications f. Mergers and acquisitions.

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Imagine Education Assessment Case Study

Part B

Course Code and Name: BSB50215 DIPLOMA OF BUSINESS Unit Code: BSBPMG522 AND BSBADM502 Unit Title: UNDERTAKE PROJECT WORK AND MANAGE MEETINGS You have decided to organise a barbeque at a nearby park that has both gas and wood-fired barbeques. There is usually a supply of dry wood there. There are several fixed tables with seats, in the open. There is a small covered gazebo in the park. You will need to set the date, decide on the number of guests, menu and catering arrangements (BYO or other). You have enlisted several of your friends to assist in the planning and organising of your barbeque.

1. Design an action plan (to do list) with regards to the above Case Study remember to clearly document each step of the action plan to include date, times and include who will be completing the task, when the task has to be completed by. Present the action plan in a table format with actions, responsibilities, dates/times and resources.

Actions

Responsibilities

Date

Time

Resources

Deciding menu items

John

11a m

Stationary, team members

Equipment’s checklists

Katrine

11a m

Utensils, disposable, water filter, tissues

Guest list

Nick

4pm

Include all the relevant guests and make sure they arrive on time.

Shopping list

Bella

Time planner

Joey

Seating arrangements

sid

25 Novemb er 26 Novemb er 24 Novemb er 27 Novemb er 27 Novemb er 31 Novemb er

11a m 10a m

Papers documents

9 am

Chairs, picnic mats

2. As part of any project, you have to make allowances for any events that may threaten the project. Contingency plans should identify core issues of threat, the impact and cost involved and a solution to achieve a similar outcome to the initial project. You have to decide on two issues that can affect your project For example: on the day of the barbeque it is raining.

Issue

Impact

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Cost

Contingency/Solution

Raining on the day of barbeque

Can’t cook food outside

$500

Make some arrangement in shaded area

Half of the guests won’t be able to come due to some reasons

Wastage of food, resources and money

$300

Keep such kind of food which can be used later with spoilage.

Imagine Education Assessment Project

Part C

Course Code and Name: BSB50215 DIPLOMA OF BUSINESS Unit Code: BSBPMG522 AND BSBADM502 Unit Title: UNDERTAKE PROJECT WORK AND MANAGE MEETINGS

MKA Education has decided to venture into the restaurant industry. As an international education provider the restaurant is targeted at international students from all countries. You are the Hospitality Faculty Co-ordinator and have been given the role of Project Manager for this task. Once complete the restaurant will be staffed by the hospitality students and provide an avenue for them to complete the practical components of their course. Your task is to design a restaurant for this purpose. They have found a suitable location in Southport on Scarborough Street at ground level. The space is 20m x 20m in size and is empty. You will need to fit out this space including:      

Kitchen area with industrial fridge, freezer, oven and stove Bar area with coffee machine and drinks fridge Dishwasher area with industrial dishwashing machine Front counter with storage and cash register Tables and chairs Plates, cups, cutlery, glassware and table linen

The Project Plan Instructions:      

The first page of The Project Plan must be a title page including the title of your project, your name and student number. The second page of The Project Plan must be a contents page outlining each section (as per the below inclusions) and the respective page numbers. Use the below section headings as headings in The Project Plan. Begin each section on a new page. Include a header on each page with your name and student number. Ensure that each page is numbered.

1. Project scope i. Project parameters: In today's highly competitive environment, it is becoming increasingly difficult to differentiate one fast food outlet from another. Singapore, a city state, is now becoming the model metropolis for Asia's new economic boom. With more than 11 million visitors yearly, mainly from neighbouring countries (Malaysia, Indonesia, /var/www/apps/conversion/tmp/scratch_7/342687780.doc

ii. iii. iv. v. vi. vii.

Thailand and the Philippines), Singapore's retail sector is the strongest in the region. To establish a presence as a successful local fast food outlets and gain a market share in Singapore's fast food industry. To make Fries a destination spot for mall-goers. To expand into a number of outlets by year three, and sell the franchise to neighbouring metropolitan cities, such as Jakarta, Kuala Lumpur, Bangkok and Manila. An overall description of the project, the purpose of the project and how it relates to the organisation’s objectives. Expected outcomes of the project in terms of deliverables – what the project will achieve. (Include at least 3 deliverables) Stakeholders: Identify all internal and external stakeholders who will play a part in implementing the project including project team members, administration staff, management, customers, external contractors and suppliers, Government (local and state), the community and the environment.

2. Roles and responsibilities i. The role of the project manager in terms of Planning and researching, legislative requirements, consulting with stakeholders, developing the project plan, implementing and administering the project, and finalising and reviewing the project’s success. ii. The project team member roles allocating tasks to each team member. 3. Project resources and availability i. An overview of the key resource requirements including physical, human and technical. ii. Whether the resources are available, need to be purchased, hired, leased or allocated from another department of the organisation. 4. Timeframe for completion i. A commencement and completion date for the project. ii. Project SMARTT goals iii. Develop three (3) SMARTT goals to enable the success of your project. 5. Project management tools

Action plan in table format listing the major tasks (work breakdown structure) in order, the name of the person responsible for completing the task, an estimate of the number of days the task will be completed and the resources required to complete the task. Action

Responsibility

Timeline

Resources

Bring In A Designer

Andrea

2 Weeks

Internet

Plans In To Council

Andrea

6 Weeks

Application Documents/ Plans

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Gantt chart has been completed identifying the major tasks including those tasks that cannot be commenced until a previous task and those tasks that can be done simultaneously. Also include the milestones of the project that highlight major events for reporting progress. Timeline Activity

Wk 1

Wk 2

Wk 3

Wk 4

Wk 5

Wk 6

Wk 7

Wk 8

Wk 9

Wk 10

Bring In A Designer Plans In To Council

Risk management plan (risk assessment matrix in table format) Outline one (1) hazard and risk to the: Safety and, The success of the project, Including:  The hazard  The risk/s associated with the hazard (the consequences)  The risk/s assessment (the likelihood and severity of the consequences)  The risk control measure/s to be implemented Project name and description Risk Identification

Risk/likelihood Critic al

Hig h

Me d x

Severity of impact Lo w

Critic al x

Restaurant does not open on time

Hig h

Me d

Lo w

Contingency action Monitor the action plan and follow up with meeting and communication with all members of the Team

1. Project resources and budget i. A breakdown of the resources required for the project including:  Equipment, materials, consumables, employee hours for the project, external services/contractors etc. (Note that actual quotations are not required; you may make a realistic estimate.)

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START-UP REQUIREMENTS Start-up Expenses Kitchen and Fixtures

$21,600

Furniture and Interior

$16,500

Legal

$3,000

Rent

$15,000

Packaging and Stationary

$8,500

Contingencies

$4,200

TOTAL START-UP EXPENSES

$68,800

Start-up Assets Cash Required

$50,000

Other Current Assets

$0

Long-term Assets

$0

TOTAL ASSETS

$50,000

Total Requirements

$118,800

The Project Team Meeting Instructions: 

To ensure the success of the project you will need to hold project team meetings at various stages throughout the project. As the Project Manager your role would include being the chairperson of these meetings. In order for the meetings to be effective they will need to be organised and managed. Part of this process involves creating specific documentation. Your task is to create the documentation for a hypothetical meeting that could be held at any stage of the project, including planning, administering, monitoring and reviewing, or finalising the project. Templates for the agenda and minutes of the meeting are available on the student drive.

1. Notice of meeting EMAIL – Date on Email must be date of submission The shareholders are advised that they will shortly be invited to the Ordinary Shareholders’ Meeting to be held at 14h30 on Thursday May 31, 2017 at the Brisbane office, in order to consider the following agenda and proposed resolutions: AGENDA 1. Approval of the Company financial statements for the fiscal year ended December 31, 2011 2. Approval of the consolidated financial statements for the fiscal year ended December 31, 2011 3. Allocation of the results for the fiscal year ended December 31, 2011 4. Related party /var/www/apps/conversion/tmp/scratch_7/342687780.doc

agreements and commitments, Ratification of the co-opting of Mr Alexandre de Junaid as a Board director, renewal of Mr Leo van Wijk’s Board director mandate for a term of four years Renewal of Mr Cornelis J.A. van Lead’s Board director mandate for a term of four years 8. Renewal of Mr Jean-François Dehecq’s Board director mandate for a term of four years 9 Authorization to be granted to the Board of Directors to perform operations in the Company’s shares 10. Powers to accomplish formalities Note that the General Shareholders’ Meeting will be retransmitted live on this same website and that the results of the voting will be posted on line (Shareholders’ Meeting section) no later than two business days after the Meeting. Regards 2. Agenda What Will Be Talked About (TEMPLATE AGENDA BELOW) AGENDA OF MEETING TOPIC: Approval of the Company financial statements for the fiscal year ended December 31, 2015

DATE: May 31, 2017 VENUE: Brisbane office

CHAIRPERSON: Mr Leo Josephs

MINUTE TAKER: 90 min

MEETING START: 3:00. P. M.

MEETING FINISH:4: 30 P.M

ATTENDANCE: 23

APOLOGIES:

By MKA

Agenda Item

Timing

lay out of the new restaurant (this is an example only)

10 MINS

Approval of the Company financial statements for the fiscal year ended December 31, 2016

25 mins

Allocation of the results for the fiscal year ended December 31, 2016

10 min

Authorization to be granted to the Board of Directors to perform operations in the Company’s shares

12 min

Renewal of Mr Jean-François Dehecq’s Board director mandate for a term of four years

8 min

3. Meeting paper/s Information you need to bring to the Meeting when you are discussing your point. Please include the following information /var/www/apps/conversion/tmp/scratch_7/342687780.doc

   

Financial reports-for example budget figures (what you believe the whole project will cost) Chairpersons report-for example budget allocations for furniture etc Research report-for example brochures on products and designs Draft documents-for example pricings and breakdowns of fitting

Ans: 1. Authorizes the Board of Directors, with the option of sub-delegation in accordance with the applicable legal and regulatory conditions, to perform operations on the Company’s own shares subject to the conditions and limits set forth by the documentation and market practices accepted by the French Financial Markets Authority Decides that the purpose of this authorization is to enable the Company to conduct transactions in its own shares as provided for by law, for the following purposes, in order of priority: - to allow an investment firm to coordinate stock liquidity within the framework of a liquidity contract in compliance with the compliance charter recognized by the French Financial Markets Authority; - to allocate shares upon exercise of the rights to shares attached to securities issued by the Company or by companies in which it holds, directly or indirectly, more than half of the share capital and which give the right by conversion, exercise, repayment, exchange, presentation of a warrant or any other manner to the allocation of shares in the Company; - to grant or sell the shares to employees and senior executives of the Group, in respect of their participation in the benefits of the company’s growth and the implementation of any company savings scheme under the conditions provided for by the law; - to hold the shares with a view to using them in the future in respect of payment or in an exchange offer within the framework of external growth transactions; - to engage in any market practice that may be admissible by the French Financial Markets Authority and, more generally, to execute any transaction in compliance with applicable regulation. Decides that, the shares may be acquired, sold, exchanged or transferred by any and all means, on the market or over the counter including through the acquisition of blocks of shares within the limits provided by the applicable regulation in force,. These include the use of any derivative financial instruments, traded on a regulated market or over the counter, and the use of option strategies (sale or acquisition of put and call options, and any other combinations) under the conditions authorized by the competent market authorities; Sets the maximum purchase price at €15 per share, the maximum number of shares authorized for purchase not exceeding 5% of the share capital (i.e. at December 31, 2011, for indicative purposes, a maximum of 15,010,963 shares for a maximum amount of €225,164,445). By the Company all powers to the Board of Directors to proceed with adjustments to the maximum purchase price and the maximum number of shares to be acquired in proportion to the change in the number of shares or their nominal value resulting from possible financial transactions. Grants all powers to the Board of Directors, with the option of subdelegation, to implement this authorization, conclude all agreements, prepare the buy-back program summary, carry out all formalities and declarations with respect to the French Financial Markets Authority and any other bodies and, in general, to do all that is necessary.

4. Minutes of the meeting (final draft – typed) Record Of What Was Discussed

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MINUTES OF MEETING TOPIC: Approval of the Company financial statements for the fiscal year ended December 31, 2015 CHAIRPERSON: Mr Leo Josephs

MINUTE TAKER: 90 min

MEETING START: 3:00. P. M.

MEETING FINISH:4: 30 P.M

ATTENDANCE: 23

APOLOGIES:

INITIALS OF PERSON RAISED BY

DATE: May 31, 2017 VENUE: Brisbane office

NOTES OF DISCUSSION

ACTION

MJ

Approval of the Company financial statements for the fiscal year ended December 31, 2016

25 mins

RG

Allocation of the results for the fiscal year ended December 31, 2016

10 min

LM

Authorization to be granted to the Board of Directors to perform operations in the Company’s shares

12 min

YH

Renewal of Mr Jean-François Dehecq’s Board director mandate for a term of four years

8 min

The Project Report Instructions: Type a report answering each of the following areas in a minimum of one paragraph of 3-4 sentences for each. Your report must relate to The Project Plan you created. 1. Consulting and finalising project plan  Why it is important for a manager to consult team members and at what stages in the development of the project plan you would consult with team members for their input and with the CEO to gain the necessary approvals. 2. Clarifying project team responsibilities  What you need to do to ensure that project team members are clear about their responsibilities and the project requirements and the importance of doing this.

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3. Supporting the project team  What you need to do to provide support for project team members to ensure that project outcomes and time lines are met.  4. Project record keeping systems  The type of systems you would establish and use to maintain required record keeping systems throughout the project including correspondence, quotations, purchases, time logs and samples. 5. Managing project finances and resources  The type of financial records will you analyse, how you would analyse them and how often you would analyse them.  How you will keep track of human resource usage to ensure the project is kept within budget. 6. Reporting on project deliverables  Who you will report to, how often you will report to them on the progress on achieving project deliverables and what information you will tell them when you do report to them. 7. Managing the project meeting  How you would ensure the style and structure of the meeting were appropriate to its purpose.  How would you ensure your meeting meets all of the legal and ethical requirements in accordance with the organisation  How you would conduct the meeting to ensure it was focused, time efficient and achieved its outcomes.  What timelines you would despatch meeting papers to meeting participants.  How you would ensure that each member of the meeting participated in discussion, problemsolving and resolving issues.  How you would brief the minute taker on the method for recording the minutes of the meeting.  When you typed up the minutes of the meeting and where you would store them.  Why it is important to check the transcribed meeting notes to ensure they reflect a true and accurate record of the meeting and are formatted in accordance with organisational procedures and meeting conventions. 8. Project finalisation  How you will finalise the financial records of the project including checking them for accuracy and filing them.  How you would assign staff involved in the project to new roles or reassign them to previous roles. 9. Project review - The project is now complete,  Now list three (3) things that were difficult,  Three (3) things that were easy, and  Three (3) things you would do differently next time.  Design a questionnaire for your Project Team to gain their feedback (minimum 5 questions)

Solution: Business Model for Food Chain. The project Fries sells gourmet fries in a cone with a choice of sauce. We use the concept of Fries, where the fries are all made from fresh potatoes and fried twice. Our outlet also provides excellent and friendly customer service to support the ambience of fun, energetic and youthful lifestyle. Organisation’s Style. We will imitate successful establishments, such as Jamba Juice and Starbucks, which represent the majority of our core target market, between 18 to 35 years of age. /var/www/apps/conversion/tmp/scratch_7/342687780.doc

Our store will feature display cooking of our featured Belgian Fries from cutting to frying. Our customers will also be able to read our in-house brochures in regards to all knowledge about Belgian Fries and our featured sauces. Our store will be decorated with fast food setting, such as a bright counter and display menu on the wall. Quality Support of staf each store will offer nothing but freshly fried Belgian fries, sandwiches and variety of unique blend sauces, all served with old-fashioned home-style care... Ownership Fries are a privately held company. It will be registered as a Limited company, with ownership 25% - Guy Fry, 25% - Sam Sauce, 25% - Carl Cone, 25% - Harry Hip. Guy Fry and Sam Sauce have more than 10 years of experience in the food industry. Both are currently employed as Corporate Staff of Company A. Sam Sauce holds an MBA degree from University V. A true entrepreneur by heart, his latest entrepreneurial project is a diamond store in the heart of Singapore. Guy Fry holds a BA degree in Graphic Design from the Academy of Arts. His projects are widely varied from product design to brand development of several reputable companies. Harry Hip holds a MS degree from Institute Y. He completed several projects and served as project manager for multi-national companies in Singapore. Carl Cone holds a BS degree from University Z, majoring in Management and Information Technology. Prior to his return to Singapore, he has held several management positions in a U.S.-based IT company. Actions

Responsibilitie s

Date

Time Resources

Deciding menu items

Carl Cone

11a m

Stationary, team members

Equipment’s checklists

Guy Fry

11a m

Utensils, disposable, water filter, tissues

Guest list

Harry Hip

25 Novemb er 26 Novemb er 24 Novemb

4pm

Include all the relevant guests and make sure they

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Shopping list

Bella Franky

Time planner

Sam Sauce

Seating arrangements

Sid Alex

er 27 Novemb er 27 Novemb er 31 Novemb er

arrive on time. 11a m 10a m

Papers documents

9 am

Chairs, picnic mats

About organisation The retail outlet will be rented at one of the target location shopping malls. Our preference is Space A, for the main reason of reaching larger traffic. Start-up requirements will be financed through owner investments. START-UP REQUIREMENTS Start-up Expenses Kitchen and Fixtures Furniture and Interior Legal Rent Packaging and Stationary Contingencies TOTAL START-UP EXPENSES Start-up Assets Cash Required Other Current Assets Long-term Assets TOTAL ASSETS Total Requirements

$21,600 $16,500 $3,000 $15,000 $8,500 $4,200 $68,800 $50,000 $0 $0 $50,000 $118,800

Project Locations and Facilities Fries locations will range in size from 50 – 70 meter square and will seat from 15 – 25 guests. Our first location will be on the larger end of this range. The location will feature its own originality in merchandise display and other brand building attributes. We will equip the outlet with modern furniture and aim for cleanliness and an open feeling. We are currently looking at several possible sites in shopping malls along Orchard Road. The space selection will be chosen based upon the following criteria: /var/www/apps/conversion/tmp/scratch_7/342687780.doc



Community size: minimum of 800,000 people within a radius of 8 miles.



Tourist destination.



Easy access.



Large percentage of teenagers in the community.

All of these qualities are consistent with Fries' goal of providing a top quality fast food experience. We want "word-of-mouth" to be our best form of marketing, where our customers value our brand as something exciting and cannot wait to tell their friends and neighbours.

Meetig to be conducted on points like, approval of the consolidated financial statements for the fiscal year ended December 31, 2011 3. Allocation of the results for the fiscal year ended December 31, 2011 4. Related party agreements and commitments, Ratification of the co-opting of Mr Alexandre de Junaid as a Board director, renewal of Mr Leo van Wijk’s Board director mandate for a term of four years Renewal of Mr Cornelis J.A. van Lead’s Board director mandate for a term of four years 8. Renewal of Mr Jean-François Dehecq’s Board director mandate for a term of four years 9 Authorization to be granted to the Board of Directors to perform operations in the Company’s shares 10. Powers to accomplish formalities Note that the General Shareholders’ Meeting will be retransmitted live on this same website and that the results of the voting will be posted on line (Shareholders’ Meeting section) no later than two business days after the Meeting.

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