BP080 Future Process Model Template

AIM

BP.080 FUTURE PROCESS MODEL

Author:



Creation Date:

May 17, 1999

Last Updated:

May 28, 1999

Document Ref:



Version:

DRAFT 1A

Approvals:

BP.080 Future Process Model

Doc Ref: May 28, 1999

Document Control Change Record 1

Date

Author

Versio n

Change Reference

17-May99



Draft 1a

No Previous Document

Reviewers

Name

Position

Distribution

Copy No.

Name

Location

1 2 3 4

Library Master

Project Library Project Manager

Note To Holders: If you receive an electronic copy of this document and print it out, please write your name on the equivalent of the cover page, for document control purposes. If you receive a hard copy of this document, please write your name on the front cover, for document control purposes.

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Open and Closed Issues for this Deliverable (v. DRAFT 1A ) Company Confidential - For internal use only

BP.080 Future Process Model

Doc Ref: May 28, 1999

Contents

Document Control.......................................................................................ii Event Catalog.............................................................................................1 ..........................................................1 Process Listing and Process Descriptions...................................................2 ..........................................................2 Process Relationships for ..................2 Function Hierarchy......................................................................................3 ..........................................................3 Process Step Catalogs.................................................................................4 ..................................................................................4 Process Flow Diagrams...............................................................................5 To-Be Activities........................................................................................... 6 Open and Closed Issues for this Deliverable...............................................7 Open Issues........................................................................................... 7 Closed Issues.........................................................................................7

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Open and Closed Issues for this Deliverable (v. DRAFT 1A ) Company Confidential - For internal use only

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Event Catalog This component lists all events to which the business responds.

Name

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Type

Description

Frequency

Open and Closed Issues for this Deliverable Company Confidential - For internal use only

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Process Listing and Process Descriptions Event

Process Title

Description of Process

Output

Process Relationships for

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Open and Closed Issues for this Deliverable Company Confidential - For internal use only

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Function Hierarchy Function:

Function Owner:

Date:





Description:

Functio n ID #

Function Description

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Function Owner

Type

Notes

Open and Closed Issues for this Deliverable Company Confidential - For internal use only

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Process Step Catalogs ID

Description

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Frequency

Notes

Agent

Automation

Open and Closed Issues for this Deliverable Company Confidential - For internal use only

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Process Flow Diagrams

Drawing2

OF1069: Enter Orders

Description: The process of taking customer orders and entering them onto the system.

OF1069.1

OF1069.2

Determine whether this is a new customer

Order Submitted

Is this a new customer?

OF1069.3

OF1069.4

Verify order prices

Enter the order

Enter Customer Info

Updated By: Oracle Corporation

Enter Orders

OF1069.5

Verify payment terms Enter Orders

12 May, 1999

OF1069.6 Verify the customer's purchase order has been obtained

Verify customer's tax status Enter Orders

Enter Orders

Rev. 2.0

OF1069.7 Is PO on file?

Yes

Verify that sales order matches PO

Customer Service Representative

No

OF1069.8 Determine whether order is being shipped to another country

Is this an international shipment?

Yes

OF1069.9

OF1069.10

Determine whether a letter of credit is on file

Verify that a valid export license is on file

Is a valid export license on file?

OF1069.11 Submit export license to appropriate agency

No

No No

OF1069.12 Determine whether any other holds should be placed on the order

Do any holds apply to this order?

No

No

Yes

OF1069.13

OF1069.14

Place the appropriate holds on the order

Determine whether this is a rush order

Is this a rush order?

OF1069.15 Notify the Customer Service Manager of the rush order

Yes

OF1069.16 Order Entered

File the order documentation

Legend: Event

Temporal Event

Process Step

Manual Process Step

Automated Process Step

Expandable Sub-process

Decision

Data Store

External Agent

Navigation Copyright © 1998 Oracle Corporation, All rights reserved

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Open and Closed Issues for this Deliverable Company Confidential - For internal use only

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To-Be Activities

This component provides details of the activities to be carried out as part of the process flow.

File Ref: 166639536.doc

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Open and Closed Issues for this Deliverable Company Confidential - For internal use only

Doc Ref:

Open and Closed Issues for this Deliverable Open Issues

ID

Issue

Resolution

Responsibility

Target Date

Impact Date

Resolution

Responsibility

Target Date

Impact Date

Closed Issues

ID

Issue

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Open and Closed Issues for this Deliverable Company Confidential - For internal use only