Technical Paper
Fujitsu ETERNUS CS200c installation and configuration guide
Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Installation and configuration best practice for Fujitsu ETERNUS CS200c. Powered by CommVault Simpana.
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Introduction 1.1 Overview 1.2 Target group for the document 1.3 Product history 1.4 Document history Professional service actions CS200c configuration steps at customer site 3.1 iRMC 3.2 Windows setup 3.3 Simpana setup as CommServe with media agent 3.4 Simpana setup as media agent only 3.5 Check Windows configuration and handle missing parts 3.6 Simpana configuration 3.7 Additional Windows software 3.8 ETERNUS JX40 configuration for ETERNUS CS200c-SC 3.9 Online disk capacity expansion CS200c disaster recovery image 4.1 Create a disaster recovery image 4.2 Recover the CS200c from the disaster recovery image Additional documents
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Technical Paper 1 1.1
Fujitsu ETERNUS CS200c installation and configuration guide
Introduction Overview
Massive data growth motivates IT organizations to invest more in data availability and data protection. The ETERNUS CS200c PBBA (Purpose-Built Backup Appliance), based on Fujitsu hardware and CommVault Simpana data protection software, has been developed in order to make such investment as simple as possible over the complete process - from sales up to daily operating.Based on the approach “Simplicity is the key”, the main focus of the ETERNUS CS200c functionality is on: Make selling and sizing easy by thinking in “building blocks” Reduce deployment effort, such as time, skills and customer involvement Simplify integration within customer’s environment; make it tight Seamless incorporation of server, storage, operating system and the data protection software Easy to configure, deploy and administrate Easy to scale and maintain As an appliance, the ETERNUS CS200c is based on a PRIMERGY server, delivered to the customer with ready-to-run installed Windows operating system and CommVault Simpana data protection software. To protect customer’s data, 2 TB disk based backend storage is included in the smallest configuration. Backend storage capacity can be increased in well-defined steps up to a maximum configuration with 96 TB. One of the ETERNUS LT series tape libraries can be added as an option. The default software configuration covers the roles of Simpana CommServe manager with media agent and single node deduplication engine in one box. Further ETERNUS CS200c appliances as additional media agent with integrated backend storage can be added to expand capacity or performance for the complete CommCell. From the licensing viewpoint, all the required licenses for the Windows operating system and the Simpana data protection software are also included. ETERNUS CS200c uses a new Simpana capacity-based backend storage licensing model. The customer thus no longer has to count and monitor front-end terabytes. The Simpana license for the ordered backend capacity is always included. Depending on the functionality, a foundation or an advanced license version is available which covers client data agents for the main operating systems, application integration for the common databases and application, snapshot protection and virtualization support. 1.2
Target group for the document
This document describes the steps required for a successful setup of the ETERNUS CS200c backup appliance on the customer premises. It provides technical information regarding prerequisites, installation and configuration. The document is mainly designed for technical post-sales people who have to carry out the installation. A good understanding of CommVault Simpana software and the Windows operating system combined with basic knowledge about PRIMERGY server systems is assumed. The document is a Fujitsu internal paper which must not be disclosed outside the company. 1.3
Product history
December 2014 1.4
ETERNUS CS200c S1
First release
26.1.2015
Initial release
Document history
Version 1.0
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Technical Paper 2
Fujitsu ETERNUS CS200c installation and configuration guide
Professional service actions
The ETERNUS CS200c was sold to the customer as a ready-to-run data protection appliance. With the first series now available, the ETERNUS CS200c is delivered with pre-deployed hardware. The system is fully equipped with the required host bus adapters, disks, etc. at the right slot. The software, Windows 2012 R2 operating system and Simpana v10 are also preinstalled. The main tasks for the professional service colleagues on the customer premises is the configuration of the Windows operating system, followed by the basic Simpana setup with client rollout and their configuration. Service details The main tasks are: Mount the ETERNUS CS200c in the rack o PRIMERGY system o Optional ETERNUS JX40 and ETERNUS LT o Add all the cabling for power, LAN and SAN o Configure iRMC for remote system access o Carry out the basic Windows configuration (network, AD integration, Simpana administrator account, …)
Simpana configuration o Install the “CommServe with Media Agent” or “Media Agent only” role o Make the basic CommServe configuration (licensing, disk libraries, policies, …) o Run a test backup of the local server (ETERNUS CS200c) o Roll out the clients and configure them o Run a test backup for each client
The work, described in this paper, is part of the general tasks defined in the “CS200c PS Deployment Service datasheet”.
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Technical Paper 3 3.1
Fujitsu ETERNUS CS200c installation and configuration guide
CS200c configuration steps at customer site iRMC
Best practice for remote access to the CS200c is to use the iRMC (integrated remote management controller). After power on, the first step is to carry out the iRMC network configuration. To do this, connect keyboard, mouse and monitor to the CS200c and power on the system. The iRMC network configuration is available in the system BIOS (press F2 to enter the setup). Alternatively, without keyboard mouse and monitor, the iRMC must be placed in a LAN with DHCP and dynamic DNS enabled. These prerequisites enable a connection with the name where xxxxxxxx represents the last three bytes of the MAC address of the iRMC. The MAC address of the iRMC can be taken from the sticker on the top right corner of the CS200c housing or from the green label on the front of the CS200c. After the configuration, use Internet Explorer or another web browser to connect to the iRMC with http://. Default login is user “admin” with password “admin”. Click on “console redirection (JWS)” for the console access. To power on the system go to the “Power Management” menu. 3.2
Windows setup
Please power on the system for the first time. Windows only carries out internal tasks and initiates a reboot after some minutes.
Windows then asks for the system language and keyboard layout. As language, English or German is available.
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Fujitsu ETERNUS CS200c installation and configuration guide
The license agreement has to be accepted and the local administrator password must be entered. Default is “CS200c”.
After clicking on finish, the system enters the normal operating mode and the administrator can login to continue the configuration.
After login, an empty cmd window is seen. This is from the diskpart script. Then the first question for automatic device connection via network appears. Should be answered with “no” or with “yes” if customer agrees.
The two applications are now started automatically, the server manager and the Simpana appliance setup. Do not close the Simpana appliance setup window because you need it later on.
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Fujitsu ETERNUS CS200c installation and configuration guide
Click on the Server Manager window and start the Computer Management from the tools menu.
Select “Disk Management” in the left panel and check the disk layout. It should look like this with only one partition per volume. The sizes of the volumes are different, depending on the CS200c model.
All partitions must fill the complete volume size. Disk 3 must have GUID partition table (GPT). Please check the “Disk 3” properties. If you have other results, a log file (partition_extend.log) from the automatic partition extension is available at “C:\ApplianceInstall\Fujitsu”. Manual intervention is needed to create the correct partition sizes.
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Fujitsu ETERNUS CS200c installation and configuration guide
Disk 3 (Lib01) must not have a drive letter. The volume is using only a mount point in C:\DiskLibrary\Lib01. If you have other results, please correct manually. Depending on the problem it could be necessary to delete the directory Lib01 in C:\DiskLibrary and create a new one with the same name before mounting is possible.
You can now close Computer Management. Before you close Server Management, go to “Manage” and “Server Manager Properties” and set the checkmark at “Do not start Server Manager automatically at logon”. Continue with the Simpana appliance setup. It will also cover the next steps of the Windows configuration. 3.3
Simpana setup as CommServe with media agent
The Simpana appliance setup (C:\ApplianceInstall\Sapphire\SapphireApplication.exe) is automatically started with each system reboot until it has finished successfully. Run it now to configure Windows and install Simpana as “CommServe with MediaAgent” or “MediaAgent only”. The appliance setup logo is shown. Click on “Agree” to accept the license agreement and to continue.
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Fujitsu ETERNUS CS200c installation and configuration guide
The available network interfaces (with an active link) are shown and a minimum of one must be selected (otherwise the “Next” button is not available). The minimum is the management network. In a system without active LAN connection (e.g. no link) the setup cannot continue.
For the Simpana backup environment it is best practice to use fixed IP addresses and no DHCP.
The configuration here is only an example. Please use the customer specific settings.
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Fujitsu ETERNUS CS200c installation and configuration guide
After clicking on “Next”, the CS200c can join a Windows domain.
Type in the required information such as host name and domain name as well as the domain user credentials with the ability to add a new computer to the domain. A restart is required after clicking on “Next”. Important: Be sure to have the right system name and domain membership. Changing this information later on after the Simpana setup has been completed requires a manual intervention by a service technician. When the restart has been completed, the Simpana appliance setup continues automatically. The next dialog is the selection of the Simpana role which the CS200c should fulfil. First CS200c of a CommCell normally has the role “CommServe with MediaAgent”. In this case, the email notification settings can be added. On the other hand, when running as “MediaAgent only”, the corresponding CommServe system has to be named and must be reachable.
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Fujitsu ETERNUS CS200c installation and configuration guide
No more information is needed. The configuration for a CommServe with MediaAgent can be started.
After clicking on “Configure”, the installation starts with the following steps: Installation of the requirements All required files are copied The local configuration phase is carried out including “Installation of Tomcat services” The intermediate configuration phase starts It is followed by the remote configuration phase The start-up phase starts Some tools are started, followed by filling up the Unix software cache This last screen shows that the installation has been successful.
The complete installation for CommServe with MediaAgent is less than one hour without user intervention. A shortcut to the Simpana administration console was added to the desktop. Disk target configuration tool, administration console and process manager were added to the all apps start menu.
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Fujitsu ETERNUS CS200c installation and configuration guide
For better access, pin Simpana Administrative Console and Process Manager to the start menu. Because it is not used for the CS200c, remove the Disk Target Configuration tool from the all apps start menu (right click, open file location, delete shortcut). Please check the installed modules in Control Panel | Programs and Features. The following Simpana modules must be available.
The Simpana services are started with the operating system. Verify via the Process Manager that the Simpana services are now running and that the auto start services checkbox is marked.
It is ok that the CommVault VSS provider service is stopped in this phase. Open the local Windows firewall ports for the client communication with the CommServe. Unfortunately, this is not done automatically by the setup but can be easily done by running the script “C:\Program Files\CommVault\Simpana\Base\AddFWExclusions.bat”. This does not include the Simpana firewall configuration in the event of external firewalls. This needs to be discussed and configured depending on the customer environment. 3.4
Simpana setup as media agent only
Running a media agent only configuration is the CS200c appliance operating mode, when an existing CommCell has to be expanded by a CS200c for performance or capacity expansion. The first installation steps as described before for the CS200c with CommServe and media agent are the same here in this case. Type in the required information, such as IP addressing, host name, domain membership etc. After the restart, the Simpana appliance setup continues automatically.
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Fujitsu ETERNUS CS200c installation and configuration guide
The next screen shows the selection of the Simpana role for the CS200c. In case of “MediaAgent only”, the corresponding CommServe system name has to be entered and the CommServe must be reachable.
After a successful connection test the configuration can be started. If the connection to the CommServe is not possible, the main reason will be a missing firewall configuration on the CommServe or problems in the DNS name resolution. No more information is needed. The configuration for a CS200c as MediaAgent Only can be started.
After clicking on “Configure”, the installation runs with the following steps: All the required files are copied The local configuration phase is done It is followed by the start-up phase
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Fujitsu ETERNUS CS200c installation and configuration guide
The last screen shows that the installation has been completed.
The complete installation is finished in less than 10 minutes without any user intervention. A shortcut to the Simpana administration console was added to the desktop. Disk target configuration tool, administration console and process manager were added to the all apps start menu. For better access, pin Simpana administrative console and process manager to the start menu. Because it is not used for the CS200c, remove the disk target configuration tool from the all apps start menu (right click, open file location, delete shortcut). The Simpana services are started with the operating system. Verify via the Process Manager that the Simpana services are now running and that the auto start services checkbox is marked.
Open the local Windows firewall ports for the client communication with the CommServe. Unfortunately, this is not done automatically by the setup but can be easily done by running the script “C:\Program Files\CommVault\Simpana\Base\AddFWExclusions.bat”. This does not include the Simpana firewall configuration in the event of external firewalls. This needs to be discussed and configured depending on the customer environment.
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Technical Paper 3.5
Fujitsu ETERNUS CS200c installation and configuration guide
Check Windows configuration and handle missing parts
Open the Windows control panel. Device Manager: Verify that no driver is missing and all is correct as needed. Network and Sharing Center: Configure the backup network access. System: Verify computer name and domain settings. Internet Options: Configure Internet Explorer network access and home page (www.fujitsu.com). Windows Updates: Configure them for the customer needs. If nothing else is requested, set to “check for updates but let me choose whether to download and install them”. Include recommended and other updates. Check for updates and install them. In case of systems without internet access, disable automatic updates. Action Center: Turn on Windows SmartScreen. Folder Options: Adapt folder and taskbar options to your needs. Regarding Windows licensing, the Fujitsu OEM Windows version is used and thus no license key is needed and the system is activated. Windows will be preinstalled in the factory with a valid license. A special marker (license key) is written to the CS200c system BIOS. Windows is automatically licensed and activated with first use when the Fujitsu OEM Windows version detects the correct marker in the BIOS. If a server has no marker or the wrong marker (this can be a server from another vendor or a PRIMERGY which was ordered without Windows, or a PRIMERGY which was ordered with another Windows version) the system is not licensed because the marker does not match. The correct Windows key must be manually applied. When checking the SQL server installation with the SQL server management studio, only login with user “sa” and password “1StrongPassword!” is possible. Windows authentication is not configured. 3.6
Simpana configuration
Simpana administrator account It is best practice not to use the CS200c local Windows administrator account for backup administration tasks. If not yet done, create one (or more, if needed) dedicated user accounts for all Simpana administration activities. This can be a local account in workgroup environments. In an active directory environment, the Simpana backup administrator uses a standard domain user account. Add all Simpana administrators to a dedicated global group, e.g. “SimpanaAdmins”, later used for the Simpana single sign on feature. Add the Simpana backup administrator accounts or group into the CS200c local administrators group to have full access to the system. Login with the Simpana administrator account and adapt Windows to your personal preferences. This includes tasks, such as Turn on Windows SmartScreen. Adapt folder and taskbar options. Configure Internet Explorer network access and home page (www.fujitsu.com). Pin often used programs like the Simpana Administrative Console to your start screen. All further Simpana activities should be done with this account.
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Fujitsu ETERNUS CS200c installation and configuration guide
CommCell management GUI You are now ready to start the CommCell management GUI for the first time. Click on “Simpana Administrative Console” in the Windows start menu.
Login is automatic without user/password request. The first screen is the license expiration warning.
Simpana now runs for 30 days in the evaluation mode. The customer-specific Simpana license must be applied for during this timeframe. The “Getting started screen” appears first.
Checking the environment shows that… The CS200c is configured as its own client. The VSA is installed and visible in the client section. The CS200c is configured as media agent but without disk library and DeDup engine. Page 15 of 56
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Fujitsu ETERNUS CS200c installation and configuration guide
No policies are configured, especially all storage policies. Disaster recovery is configured to the local drive (C:\DR).
The installation is basically like a normal Simpana installation on a Fujitsu PRIMERGY system. All the missing configuration tasks are the same as usual and must be adapted to the customer’s needs. They can be individually changed as needed. CommCell GUI login The automatic user login can be changed if needed in the “CommCell | Security | CommCell Users” dialog by a right-click on the admin user name and by setting a password in the user properties dialog.
When doing so, the credentials must be entered each time the CommCell GUI is started. Single sign on The single sign on (SSO) feature enables users to automatically log on to the CommServe using their user account credentials from the Windows Active Directory (AD). To use the feature, a global AD group (e.g. “SimpanaAdmins”) is mapped to a Simpana group (e.g. “master”) so that each member of the “SimpanaAdmins” is automatically given the Simpana rights of the “master” group.
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Fujitsu ETERNUS CS200c installation and configuration guide
For configuration, go to the “CommCell | Security | Name Servers” dialog via a right-click on “Name Servers” and add a new AD domain. Type in the credentials to access the domain controller and mark “enable SSO”.
The next step is to define the mapping between an AD user group and a CommCell user group. Right-click on “External Groups” of the previously created name server entry and click on “Add New Group”.
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Fujitsu ETERNUS CS200c installation and configuration guide
Click on “Browse” to see the available AD groups and select “SimpanaAdmins”. Associate it to the “master” CommCell group. If the newly created AD group “SimpanaAdmins” is not yet visible in the browser window, log out from CommCell and try again.
SSO is now enabled. All members of the “SimpanaAdmins” are automatically logged into the CS200c CommCell and assigned the rights of the “master” group. Members of other Windows groups are asked for the traditional Simpana login dialog. Apply license file The regular license file must be applied for to run Simpana for the normal operating phase. This must occur before the evaluation period is over. Open the Simpana control panel and select “License Administration”.
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Fujitsu ETERNUS CS200c installation and configuration guide
Select the “Update License” tab and type in the path to the license file. Click on “Apply”.
The “License Details” tab can be used to check the actual implemented licenses. This screenshot shows a customer specific license for CS200c-M12 with 12 TB backend storage Advanced licensing 4x tape drive support (not shown) Snapshot and replication for 10 TB
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Fujitsu ETERNUS CS200c installation and configuration guide
Email notification First, check the assigned email addresses of the Simpana users. Go to “CommCell | Security | CommCell Users”, right click on “admin”, open the properties dialog and add the email address. The email address for an AD user cannot be set here. It must be done in the user’s properties at the domain controller. To verify email notification, open the Simpana control panel and select “Email & Web Server Configuration”. In the following dialog, add the necessary server and sender information. Depending on the security settings of the email server, it may be necessary to add a validated sender’s address or configure authentication before it is possible to send mails.
Click on “Test Mail” to verify the functionality. Automatic software updates Automatic software updates are enabled from the default setup. However, for the CS200c appliance, only the quarterly released Simpana service pack has to be installed manually. That means that the automatic software updates have to be disabled. Right-click on the CommServe and select “View | Schedules”.
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Fujitsu ETERNUS CS200c installation and configuration guide
Look for the entries named “Download Updates” and “Install Updates”, right-click on the job entry and select “Disable”.
Disaster recovery (DR) backup and settings DR backup protects the Simpana metadata (database, registry, …) required to reinstall the Simpana manager after a disaster. By default, information is backed up daily to the installation drive. For better availability, the DR backup location must be outside the CS200c because the information stored there is needed for a recovery of the CS200c. First of all, configure a disk library for the CS200c internal DR backup. As disk library, all types supported by Simpana are possible. This example uses a simple file share. Go to “CommCell | Storage Resources | Libraries” right click and select “Add | Disk Library”.
Type in the library information and click on “ok”.
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Fujitsu ETERNUS CS200c installation and configuration guide
Library configuration is completed and looks like this.
The second step is that a DR policy is needed. The entry is available but without a link to the newly created DR library.
To add the DR library information, right-click on “Primary” and select “All Tasks | Change Data Path”. Because it is a simple disk library, only the library has to be selected in the “Change Data Path” dialog.
The correct configured DR policy looks like this.
Details of the DR backup retention period can be adapted for personal requirements in the “Primary Copy Type” properties dialog. Job parameters (e.g. start time) of the DR backup job can be changed in the general scheduler settings. Default start time is daily at 10:00 o’clock.
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Fujitsu ETERNUS CS200c installation and configuration guide
The last step is to configure the DR backup settings. They are available in “Control Panel | DR Backup Settings”.
When the DR backup job runs, the following is done: DR backup information is copied first to “C:\Program Files\CommVault\Simpana\CommserveDR”. The last five copies are stored in the “Back up Metadata to this folder” entry. The default is the folder from the DR disk library but it can be changed to a different location if needed. At last, the DR information is backed up as described in the DR policy. In this example, the target is the same network share but written in tape format and stored for 60 days / 60 cycles as defined in the policy’s retention settings. Check the DR backup job by starting it manually from the CommCell and make sure at all three locations that the backup data are populated as expected. If there are problems, the main reason can be missing access rights to the share. Apply user credentials for the share in the DR backup settings dialog again. If using only a file share for the DR information, share configuration in the DR backup settings is sufficient and the configuration of a DR disk library can be skipped. Software cache The software cache is controlled by the CommServe. The default location is “C:\Program Files\CommVault\Simpana\SoftwareCache” and can be set in “Control Panel | Add/Remove Software”. For the CS200c, the location does not need to be changed because the space for the software cache is considered in the C: drive size calculation. Index cache The index cache is controlled by each media agent. The default location is “C:\Program Files\CommVault\Simpana\IndexCache” and can be set in the Media Agent properties catalog tab. For the CS200c the location does not need to be changed because the space for the index cache is considered in the C: drive size calculation. Data aging Outdated or deleted backup sets are removed from the backup device by a data aging job. The job is also clearing outdated IntelliSnap snapshots or clones. The job is automatically created during installation. Default running time is daily at 12:00 o’clock. Job parameters (e.g. start time) can be changed via a right-click on the CommServe and select “View | Schedules”.
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Fujitsu ETERNUS CS200c installation and configuration guide
Look for the Data Aging job, right-click and select “Edit” to modify parameters.
Default reports Two report jobs, the media information report and the job summary report, collect basic management information. The job output is sent by email to the administrator’s email address. The jobs are automatically created during installation. Default running time is daily at 08:00 o’clock. Job parameters (e.g. start time) can be changed in the same way as described above for the Data Aging job. Stop cloud metrics reporting Error messages, such as “Commserver failed to connect to Cloud Reporting Server…” or similar are sometimes seen in Event Viewer. To understand the situation here is an explanation about Cloud Metrics taken from Simpana Books Online: Visit our Cloud Services Web site to view reports based on data collected from your CommCell computers. Reports on our Cloud Services Web site can be viewed on a Web browser from anywhere in the world. These reports help you to monitor the performance of all your CommCell computers, gauge the storage capacity for backups, and predict the cost of data protection in your organization. Available reports include the Activity Report, Monthly Chargeback Report, CommCell Growth Report, and the Health Report. To view reports, create a login account for our Cloud Services site and activate data collection for reports on each CommCell Computer. Register each CommCell computer with your e-mail address to create your Cloud Services login account and associate your login account to each CommCell computer. After you activate data collection, the CommCell computers automatically download and save a set of data collection scripts from our Cloud Metrics Reporting Server. The data collection scripts run daily to collect information and store the results on each CommCell computer. Results are automatically uploaded to our Cloud Metrics Reporting Server once every seven days. Our Cloud Metrics Reporting Server processes the collected data, and then displays reports based on your data on our Cloud Services Web site. If not needed, this feature can be disabled via the control panel. Click on the “Cloud Metrics Reporting” icon and uncheck “CommCell Diagnostic and Usage”. DeDup overview Deduplication provides an efficient method of storing data that identifies and eliminates duplicate data blocks during backups. All data types from Windows, Linux and Unix operating systems can be deduplicated before the data is moved to secondary storage. See “Deduplication Support“ in books online for a comprehensive information on the supported data types.
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Fujitsu ETERNUS CS200c installation and configuration guide
Deduplication works as follows: A block of data is read from the source. A signature for the block of data is generated using hash algorithm. Signatures are unique for different data blocks. The signature is compared against the deduplication database (DDB) of existing signatures for data blocks already in destination storage. o If the signature already exists, the DDB is updated to reflect another use of an existing data block on destination storage. The assigned MediaAgent writes the index information and the duplicate data block is discarded. o If the signature does not exist, the DDB is updated with the new signature. The assigned MediaAgent writes both the index information and the data block to the destination storage. During the deduplication process: o Two different MediaAgent roles are used. These roles can be hosted by the same or different MediaAgents. Data Mover Role: MediaAgent has access to disk libraries where the data blocks are stored. Deduplication Database (DDB) Role: MediaAgent has access to the DDB that stores the data block signatures. o Data blocks can be compressed (default) and/or encrypted (optional). o Data block compression, signature generation, and encryption are performed in that order on the source or destination host. o Signature comparison is carried out on a MediaAgent. For performance reasons, a locally cached set of signatures on the source host can be used for comparison. If the signature does not exist in the local cache set, it is sent to the MediaAgent for comparison. o An object (file, message, document, …) written to destination storage may contain one or many data blocks. These blocks may be distributed on the destination storage. An index maintained by a MediaAgent tracks the location of the data blocks. This index provides the means to reassemble the blocks for restore of the object or copy to other locations. The DDB is not involved in the restore process. DeDup disk library The CS200c has a configured media agent but without disk library. When adding a disk library it is important to use the automated mount path detection feature. Only one logical disk library has to be configured which uses all backend storage automatically, mounted into the DiskLibrary folder. Later capacity expansions are also carried out by only adding new storage capacity to the mount directory. The complete Simpana DiskLibrary configuration for that storage is automatic without user intervention. For CS200c, this feature is used to configure the first internal storage volume to the disk library and to flexibly add more storage capacity later by expanding capacity in the Entry models or adding storage to the JX40 shelves of the scale model.
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Fujitsu ETERNUS CS200c installation and configuration guide
For the configuration, start the library and drive configuration from the control panel. With multiple media agents, select the actual CS200c (here: stol113) for configuration. Only the previously configured DR disk library is available. Click on the Start button, select “Add | Disk Library with Automated Mount Path Detection”.
In the “Add Disk Library” dialog type in a name for the new library and click on ok.
Now verify the media agent and type in the path (C:\DiskLibrary) to the mount point directory. Click OK and the mount path is added to the media agent.
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These steps create the disk library and it can be used. The configured disk library with the first mount path looks like this.
The last step is to check the disk library properties via a right-click on “CommCell | Storage Resources | Libraries | AutoMountLib”. “Automatically add data paths for new drive pools configured” must be ticked. For the mount path usage, “Spill and fill” mode it is best practice to use all drive pools in parallel.
Expanding the disk library capacity later is very easy. Add a new volume to a new mount point (e.g. Lib02) in the disk library base directory. The new disk automatically appears in the “Library and Drive Configuration” dialog with a status of configured.
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Fujitsu ETERNUS CS200c installation and configuration guide
Checking the “AutoMountLib” in the CommCell now looks like this.
The time until the new added mount point is ready to use can take up to 20 minutes. DeDup storage policy Create a new storage policy via a right-click on “CommCell | Policies | Storage Policies”. Select “New Global Deduplication Policy”.
Define below a name for the DeDup policy.
Select the previously created disk library “AutoMountLib” as default library. Do not use the DR Backup library.
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Fujitsu ETERNUS CS200c installation and configuration guide
Select the CS200c system as media agent to serve the policy/disk library.
Enable deduplication is set automatically. A partitioned DeDup database is not used.
The default database name can be accepted. Select the CS200 system as media agent for the dedup database. Important: The path to the database must point to the E: drive because of using the fastest disk drives, 15k SAS or SSD depending on the CS200c model.
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Check the summary and correct settings if necessary. Click on “Finish” to create the dedup policy.
The new storage policy is now ready for using.
Together with the dedup storage policy, two new automatically generated entries in the CommCell are available. In CommCell | Storage Resources | Deduplication Engines”, properties of the DeDup database and engine can be adapted for fine tuning. A lot of usage data is available.
In the client computer default backup set, a system created subclient (DDBBackup) for the DeDup database backup is available. The job is scheduled to run three times a day at 12 am (0:00), 8 am (8:00) and 4 pm (16:00).
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A storage policy must be assigned in order to activate the job. Tick the job properties shows that none of the existing policies (CommServeDR(stol113) or GlobalDeDup) can be used. A new one must therefore be created.
Similar to the DR backup definitions, it is best practice to store the DeDup database backup outside the CS200c by using an external NAS share as backup target. For that, the “DDBBackup” storage policy was created, pointing to the existing “DRbackup” disk library. The main features of the policy are:
Alternatively, it is also acceptable to use the existing DeDup disk library for the DeDup database backups. Backups automatically go non-deduplicated to the right disk lib. If the disk library is destroyed for some reason, the DeDup database cannot be recovered. This does not matter as all backed up data has also gone. Verify DeDup policy and library settings To verify the functionality, run a manual backup of some files from the CS200c system drive. A new storage policy has to be created for that simple file based backup. Assuming all is running fine and no errors occur, the basic Simpana configuration has now been completed. All further steps, such as client rollout or adding additional media agents, must be carried out as in a normal Simpana environment and does not need additional descriptions here.
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Fujitsu ETERNUS CS200c installation and configuration guide
ETERNUS DX IntelliSnap configuration CS200c supports the IntelliSnap feature also known as ETERNUS Snapshot Manager (ESM) with ETERNUS DX storage systems. An additional license is needed to use the feature. For configuration, please read the “Administration Guide for IntelliSnap Fujitsu ETERNUS” or the technical paper “Fujitsu ETERNUS Snapshot Manager for ETERNUS DX storage systems”. Client rollout Simpana clients have to be rolled out to each application server which should be backed up. Client software for a push installation is available from the software cache. A setup wizard can be started from the CommServe GUI via “Tools | Add/Remove Software | Install Software”.
Remember that the Windows firewall must be switched off for the push installation on the client side. After a successful installation, the client firewall must be switched on again and the corresponding firewall port must be opened for the client – CommServe communication. An alternate installation method is the local installation on the client. All sources for that are on the CS200c at “C:\ApplianceInstall\Simpana”. With an external firewall, the complete traffic between CommServe and client can be routed through a tunnel port. This can be configured in the advanced client properties. The minimum requirement is that the file system core is installed on the client. On CommServe (stol113) add the client:
On client/agent (stol041) add the CommServe:
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Technical Paper 3.7
Fujitsu ETERNUS CS200c installation and configuration guide
Additional Windows software
Two Fujitsu management tools, AIS Connect and ServerView agents, are allowed on the CS200c. They are not preinstalled but can be downloaded for installation from http://support.ts.fujitsu.com. The ServerView installation guide is available from http://manuals.ts.fujitsu.com/file/9192/sv-install-windows-agent-en.pdf. The AIS Connect manual is here: http://support.ts.fujitsu.com/prim_supportcd/SVSSoftware/Software/AIS_Connect/AIS%20Connect%20Info.pdf. It is not allowed to install further software onto the CS200c! 3.8
ETERNUS JX40 configuration for ETERNUS CS200c-SC
If using the CS200c-SC, additional back-end storage is available by connecting one to five external JX40 disk shelves to the CS200c. The additional storage must be configured manually before usage. More automation is planned in a later release. Connect the JX40 disk shelves to the CS200c external RAID HBA. There are two SAS ports available for the first two JX40 systems. They must be cascaded starting with the third JX40 system. A maximum of three JX40 systems can be cascaded per port. For disk configuration, start the ServerView RAID manager. Combine always 8 disks from the JX40 to a RAID 6 array (6+2). Right click on the external RAID controller (LSI MegaRAID SAS 9286CV-8e) and select “Create logical drive”.
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In the creation dialog select “RAID-6” for the RAID level. Verify that the stripe size is set to 64 kB. Then click on the first free disk on the left and add it to the RAID array by clicking on the “Add” button. Continue until eight disks have been added. Create the RAID group by clicking on “Create”. All other parameters do not need to be changed.
Final RAID configuration step. Set the cache parameters. Select the new created logical drive, select the “Settings” tab on the right and click on “Edit”. Change the cache parameters to those in the screenshot.
The RAID manager can now be closed. Start Windows Disk Management. Look for the new volumes from the JX40. If volumes are missing, try a “disk rescan”. Set the new disks online and carry out the initialization. GPT must be selected as partition style; otherwise the maximum partition size is limited to 2 TB. Create a new simple volume (partition) over the full disk size on each disk and format the partition in NTFS, best practice for the allocation unit size is 64kB. Do not assign a drive letter as it is not needed. Instead, mount the new partition in the next free directory of the DiskLibrary (C:\DiskLib). The Libxx directory must be empty. For better orientation, the volume label should be the same as the mount point (Libxx). The Simpana disk library configuration is then executed automatically, it may take up to 20 minutes still done.
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Technical Paper 3.9
Fujitsu ETERNUS CS200c installation and configuration guide
Online disk capacity expansion
Within the CS200c entry models (CS200c-S to -XL) backend storage capacity expansion is possible from 1/3 to 2/3 or to 3/3 of the maximum disk capacity. This example shows the procedure for expanding capacity from 4 TB to 8 TB with the CS200c-M model. At the beginning, a 4 TB disk library is available in Simpana.
In the Server View RAID Manager, the disk library which should be expanded is seen as LogicalDrive_3. The four physical disks are Seagate…(1:2), …(1:5), …(1:6) and …(1:7), configured as RAID 6 (2+2).
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If two new additional HDDs are plugged in, they appear on the left-hand tree structure.
To expand the volume capacity, right-click on the “LogicalDrive_3” and select the “Migrate logical drive…” option. This operation requires the write access mode. If RAID Manager is still in the read-only access mode, a pop up asks you to change the modes. Select the first new HDD in the following dialog. The drive can be identified by the white icon on the left. Add it to the logical drive by pressing the “Add” button. Do the same for the second disk.
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To apply all changes and to start the migration process, click on the “Apply” button.
The migration process starts when the action has been confirmed. The procedure can take a long time depending on the disk type and size. Nevertheless, the expanded volume is already operational with its full new size and can be used normally. The migration process is executed in the background. The last step is to expand the partition size in the Windows Disk Manager so that the new size is available to Simpana. It may be necessary to run a “rescan disks” to make the new size visible.
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When expanding the “Lib01” volume, right-click on it and select “Extend Volume…”. The Extend Volume Wizard starts and - in the next screen select the complete available space of Disk 3 to extend the volume. Click on “Next” to continue and confirm the process by selecting “Finish.
As a result, volume “Lib01” fills the complete disk.
The new disk library size is automatically detected by Simpana. It may be necessary to close and reopen the CommServe management GUI in order to make the changes visible.
4
CS200c disaster recovery image
The last step before starting the productive operating mode is to create a disaster recovery image. The image is used to reset the CS200c to the initial setup status.
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Fujitsu ETERNUS CS200c installation and configuration guide
Create a disaster recovery image
Enable Windows server backup Before creating a backup image, the Windows feature „Windows Server Backup“ has to be installed. Therefore, open Server Manager and choose “Local Server”.
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Open the “Add Roles and Features Wizard” inside the “Roles and Features” section.
Activate the “Role-based or feature-based installation” in this wizard as the installation type.
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Select local server from the server pool.
Click on “Next” to skip the server roles section.
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Select the “Windows Server Backup” from the available features.
During the installation process, the server needs to be restarted. This can be done automatically.
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Create the disaster recovery image Having installed the required feature, the server backup image can be created. Therefore, open the Server Manager and select the “Windows Server Backup” within the “Tools” drop down menu.
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Right-click on the „Local Backup“ entry on the left and select „Backup Once“ for a singular initial backup.
Select the “Different options” only within the “Backup Once Wizard”.
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You can then back up the complete server or just some selected volumes. Fujitsu recommends the full-server backup.
There are two possibilities for the backup destination. Either the backup can be stored on a local drive or on a remote shared folder. Fujitsu recommends saving this backup image on a portable USB hard disk.
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Choose the correct backup destination volume.
Because you have chosen a full-server backup, a warning appears to show that the selected volume is included in the backup and you are asked to exclude this volume. Confirm this by pressing “OK”.
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A list of the volumes to be backed up is then shown and the backup process can be started by pressing “Backup”.
While the backup is running, the following dialog shows the backup progress.
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Having finished this process, the status is changed to “Completed” and the wizard can be closed.
There is an entry for the successful backup activity within the Windows Server Backup window.
Please store the CS200c disaster recovery image in a safe place. It is needed for a complete system recovery. 4.2
Recover the CS200c from the disaster recovery image
When the new CS200c hardware is available, insert the „Operating System Recovery DVD - Windows Server 2012 R2 standard“ in an external DVD drive and connect the hard disk or USB stick including the backup image to the appliance as well. Page 48 of 56
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In this case, DVD drive can be connected as a USB drive to the CS200c or as virtual DVD drive with mounted ISO Image via the iRMC remote storage options. The server can now be powered on. At the beginning of the start procedure, press “F12” to open the boot menu and choose your DVD drive.
Windows needs one key stroke (press any key) to boot from the disk and load the required files.
Select the desired language and the appropriate keyboard layout.
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In the next screen do not click on “Install now”. Instead, select “Repair your computer”.
Within the now starting wizard select “Troubleshoot”.
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Then “Advanced options”.
Then “System Image Recovery”.
And last of all “Windows Server 2012 R2” as the target operating system.
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Within the “Re-image your computer” wizard, choose the location (USB drive) of the system image.
The next overview shows the available backup images. Choose the suitable image and click on “Next”.
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The backed up volumes are shown as a revision; i.e. that you have chosen the right image.
To ensure that the complete system state has been restored, check the option “Format and repartition disks” and uncheck “Only restore system drives”.
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The overview of the restore details must be agreed by clicking on “Finish”.
The last warning before recovery starts must be accepted.
The restore process itself can last a long time depending on the amount of data and the used hardware.
Having finished the restore, the server needs to be restarted. If not, click on “Restart now”. The restart is automatic after 1 minute.
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After restart, the system comes up again with all the data and the configuration from the time of image creation.
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Fujitsu ETERNUS CS200c installation and configuration guide
Additional documents
Additional documents are available: General CS200c: Windows: Simpana:
Extranet information at https://partners.ts.fujitsu.com/com/products/p/storage/eternus_cs/cs200c/Pages/default.aspx Hardware related topics at http://support.ts.fujitsu.com (please select PRIMERGY RX2520 M1). Technet Library at http://technet.microsoft.com/en-us/library/. Books Online at https://documentation.commvault.com/commvault/v10/article .
Data sheet Professional Service description for sales and customer. What will be delivered and at what cost. Effort estimation Excel tool to estimate how much working time and costs are required for the Professional Service for a dedicated customer environment. Questionnaire The actual customer environment in which the ETERNUS CS200c has to be integrated is described. The main installation information is provided. All sold features and functions must be noted so that the Professional Service technician can confirm that the solution can be implemented and estimate the time frame in which the installation and configuration can be completed. Ready to Service The “Ready to Service” document is designed as the interface between the Professional Service and the Support and Maintenance group. The document contains all relevant parts of the realized configuration. The main installation information is provided, what was done and what was configured is thus known for a possible service call.
Contact FUJITSU Technology Solutions GmbH Mies-van-der-Rohe-Straße 8, 80807 Munich, Germany Telephone: +49(0)1805 372 900* Email:
[email protected] Web: www.fujitsu.com/fts/ 2015-01-26 WW-EN *) each call 14 ct/min.; the prices for calls made from mobile devices are limited to 42 ct/min.
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