BCG Interim Project Update to Dallas Animal Shelter Commission (8/4/16)

DRAFT MATERIALS – SUBJECT TO CHANGE

DAS Strategic Recommendations Interim project update

August 2016

Agenda for today's discussion Recap project scope and our approach Review our progress to date Share some preliminary findings (our understanding of the facts) Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

Discuss next steps

Today's discussion will not include recommendations

20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

1

Context for today's discussion Goal of today's discussion is to assemble relevant data, estimates, and perspectives in one place Through discussion we hope to develop a shared understanding of the problem, rooted in data

20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

This shared understanding will be the basis for future strategic recommendations

2

Agenda

Scope of project and approach Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

Selection of preliminary findings Next steps

20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

3

Scope of the project BCG was asked to identify opportunities to improve two animal-related issues for Dallas: • Public safety by reducing number of stray and loose dogs • Animal welfare through continued improvement in LRR1 and other means

Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

To develop a comprehensive recommendation for DAS and community, BCG asked to: • Identify community priorities given varying constituent perspectives • Benchmark and learn from other animal service departments across US • Identify and prioritize levers to maximize impact on public safety and animal welfare • Synthesize findings in strategic and governance plan for DAS to achieve goals BCG scope constrained by: • Focus on dog population only (vs. all animals) given link to public safety • Not inclusive of process or recommendations surrounding animal cruelty investigation

BCG efforts focused on improving the current situation, not assessing prior events unless critical to path forward 1. Live Release Rate from shelter 20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

4

BCG has developed strong understanding of landscape Activity

Data Analysis

Primary Research

Secondary Research

100+ stakeholder interviews completed including: • Government: Council Members, Animal Commissions, Code & DAS, DPD • Non-profits: Animal rescue organizations, funders/philanthropies • Citizens: Town halls and specific involved individuals ~40 interviews with stakeholders from comparable benchmark cities Detailed analysis of all relevant data sources: • DAS data & Government: Chameleon, bite reports, 311, 911, Sanitation • Community Data: Historical S/N activity • Public Data: Census data

Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

Interviews with Stakeholders

What we did

Extensive primary research to collect new and unique information: • Census: Roaming dog census in North and Southern Dallas • Ride-a-longs: DAS field day, Targeted Response Team and CARE • Surveys: Community, Rescue/welfare organization Gathered and reviewed large volume of available secondary research: • Industry: HSUS, ICAMP, WSPA, ASPCA • Academic: The Ecology of Stray Dogs, Anthrozoos, Advances in Companion Animal Behavior, etc.

20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

5

Dallas dogs can be conceptualized as buckets and flows The bucket is continuously filled as new dogs are born

1

Some owners surrender their dogs to DAS

3

5

Imagine the Dallas dog population as a bucket of water Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

2

Some dogs "fall through the cracks" and become loose, including runaway, loose-owned, community or feral dogs

Loose dogs Loose in Dallasdogs collected from Field to prevent

6

public safety and animal welfare issues DAS shelters and attempts to rehome dogs, within its capacity 4

20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

7

DAS places dogs through RTO, adoptions and transfer partners— overflow results in euthanasia

Draft—for discussion only

6

DRAFT MATERIALS – SUBJECT TO CHANGE

Dog issue difficult to fix because it requires coordinating efforts Actions that impact only a single point often create unintended consequences Isolated single actions compromise public safety or animal welfare, or lack sustainability Population growth

Single Action 6

1

Direct or Unintended Consequence

Pick up all the loose dogs

All dogs

3

Owner surrender 5

6

Loose dogs

Fix the "people" problem

4

Build a bigger shelter

2

S/N all the dogs

People replace pets given large supply of new dogs

7

Euthanasia spikes from increased intake

2

If breeding continues, dog population overwhelms the most responsible of owners

3+6

Intake fills shelter, returns to "business as usual"

Loose dogs Field collection in Dallas

& turn-in

DAS Shelter

5

2

4

7

Outcomes

5

Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

2

Owned pets still roam the streets

Recommended strategy likely a multi-pronged effort requiring community coordination to be successful 20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

7

Agenda

Scope of project and approach Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

Selection of preliminary findings Next steps

20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

8

DRAFT MATERIALS – SUBJECT TO CHANGE

Dog Population

Dallas home to ~350K dogs, with low adoption of spay/neuter in Southern Dallas resulting in high population growth Dallas home to ~350K dogs1

Spay/Neuter (S/N) adoption varies between North & Southern Dallas

Southern Dallas dog population expected to grow quickly5

Total dog population, K

% of dog population

% Est. growth rate

400

100

15

153

15 13

15

348 80

51

300

Spayed/ Neutered

13

10 5

60 200

80

5

195 85

40

0 -1 49

100

20

Intact

All dogs

-5

Intact dogs

20

-8

0

0

North Dallas1

Southern Dallas2

Dallas

-10

North Dallas3

Southern Dallas4

Dallas

North Dallas

Southern Dallas

Dallas

1. Dog population is a factor of households and dogs per household. There are 333,700 households in North Dallas and 0.584 dogs per household based on AVMA 2. There are 173,598 households in Southern Dallas and 0.883 dogs per household. Dogs per household is average of AVMA and Pets for Life 3. Assumes 80% sterilized in North Dallas based on local expert interviews 4. Based on 2015 DAS shelter and field intake – and inline with local expert interviews 5. Growth rates based on starting population, birth rate, and death rate. Birth rate assumes 1.16 litters a year, 7 puppies a litter, 75% birth survival rate for an average of 6.09 puppies a year per intact female. Sex ratio assumed to be 50/50. A 10 year life expectancy, implies 10% of dogs die in a given year. Note: I30 used to separate North from Southern Dallas. North Dallas includes districts 2,6,9,10,11,12,13,14. Southern Dallas includes districts 1,3,4,5,7,8. Source: DAS Chameleon database; Experian Current Year Estimates (Q2 2015) for population data; AVMA; ASPCA; PFL; Birth and Death Rate Estimates of Cats and Dogs 2004; ASPCA; Canine Perinatal Mortality Study 2012; BCG Analysis 20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

9

Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

1

DRAFT MATERIALS – SUBJECT TO CHANGE

Population Growth

Population growth slowed by DAS and community efforts, but will only "pay off interest, not principal" Population growth contained in two ways

Today, efforts have contained growth in Southern Dallas, but not reduced intact population Intact Dogs in Southern Dallas (K)

1

DAS collection & placement • DAS removes dogs from area through Field and OTC collects • DAS places some dogs back into community that have been S/N

600

No community intervention1 Growth with DAS Collection2 Growth with DAS Collection and S/N3

Today's activities prevent rapid population growth

400 +15%

1

2

Low-cost S/N surgeries • DAS and community organizations offer free/lowcost S/N surgeries that serve dog-owners in the community

1

200

+ 2

Higher levels of S/N or removal from area required to reduce intact population 0 0

2

4

6

8

10

Years 1. Assumes no spay/neuter, adoptions, RTO, or transfers. 2. Assumes no spay/neuter, however, number of adoptions, RTO, and transfers into Southern Dallas constant to 2015. 3. Surgeries completed by BFBD, SNN, SPCA, DAS (through BFBD), DCAP, PFL specific to Southern Dallas. Assumes levels of S/N are constant to 2015. Note: Assumes starting intact population of 130,294 dogs in Southern Dallas, 6% roaming, 50/50 sex ratio, 1.16 litters a year , 7 puppies a litter, 75% birth survival rate, 10 year life expectancy, 2.8% of owned dogs breeding Source: AVMA; ASPCA; American Kennel Club; Pets for Life Canine Perinatal Mortality Study 2012; Birth and Death Rate Estimates of Cats and Dogs 2004; PetMD; Development of a Model for Estimating the Size and Dynamics of Pet Dog Population 1994; BFBD; SNN; SPCA; DAS Chameleon database; DCAP; PFL; BCG Analysis 20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

10

Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

2

1

5

DRAFT MATERIALS – SUBJECT TO CHANGE

Dog Population and Loose Dogs

Not all dogs are loose: We used citizen input to identify loose dog hotspots and executed a census to size that population Heat map based on Citizen input

Dogs Seen: 0 Miles Driven: 16 Dogs / mile: 0

Dogs Seen: 0 Miles Driven: 15 Dogs / mile: 0

% of residents that see dogs often based on input from citizen survey

Dogs Seen: 0 Miles Driven: 12 Dogs / mile: 0

Dogs Seen1 : 21 Miles Driven1 : 20 Dogs / mile1 : 1.05

Dogs Seen: 1 Miles Driven: 8 Dogs / mile: 0.13 Dogs Seen: 20 Miles Driven: 16 Dogs / mile: 1.25

Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

Dogs Seen: 0 Miles Driven: 8 Dogs / mile: 0

Dogs Seen: 4 Miles Driven: 15 Dogs / mile: 0.27

Dogs Seen: 4 Miles Driven: 9 Dogs / mile: 0.44

Dogs Seen1 : 34 Miles Driven1 : 35 Dogs / mile1 : 0.97

Dogs Seen: 1 Miles Driven: 8 Dogs / mile: 0.13

Dogs Seen: 10 Miles Driven: 14 Dogs / mile: 0.71

Dogs Seen: 5 Miles Driven: 17 Dogs / mile: 0.29

Dogs Seen: 6 Miles Driven: 9 Dogs / mile: 0.67

Dogs Seen: 4 Miles Driven: 10 Dogs / mile: 0.40

Dogs Seen: 23 Miles Driven: 15 Dogs / mile: 1.53

Dogs Seen: 1 Miles Driven: 8 Dogs / mile: 0.13

1. Based on multiple routes driven Source: Google Maps; City of Dallas; Dallas Community Survey June 2016; BCG Analysis 20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

11

5

DRAFT MATERIALS – SUBJECT TO CHANGE

Dog Population and Loose Dogs

Based on results, estimate ~8,700 loose dogs in Southern Dallas Sizing population can be helpful in identifying resources needed to address issue and progress tracking

What did we see: 136 dogs along 235 miles

What does it mean: ~8,700 loose dogs in Southern Dallas

BCG counted loose dogs on ~235 miles driven Census Trips

Miles Driven

Dogs Seen

Observations extrapolated based on road mileage to estimate total loose dogs in Dallas

Average Per Mile

Total Road Miles1

Dogs Seen / Mile

Unseen Multiplier2

Average

North Dallas

5

59

1

0.02

North Dallas

2,226

0.02

n/a

n/a

Southern Dallas

15

176

135

0.77

Southern Dallas

1,751

0.77

~6.45x

~8,700

• Also observed citizens walking with sticks for protection on most routes in Southern Dallas

Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

1

Math shown is simplified, but representative

Census does not provide indication of trend and would need to be repeated in the future to assess progress 1. Roadway mileage from Navteq 2. The Ecology of Stray Dogs by Dr. Alan Beck suggests only 20% of roaming dogs are visible. Note: Utilized photographic capture-recapture (Beck Method) endorsed by WHO as well as sampling approach endorsed by WSPA Census routes completed between June 28 – Aug 2nd between 6am - 730am Source: WHO Dog Population Management Guide 1990; WSPA Surveying Roaming Dog Population; Navteq; The Ecology of Stray Dogs; BCG Analysis 20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

12

Loose Dogs

DRAFT MATERIALS – SUBJECT TO CHANGE

Detail: Loose dogs spotted during census were of various sizes and breeds

Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

5

Source: BCG Dog Census June 2016 20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

13

DRAFT MATERIALS – SUBJECT TO CHANGE

Loose Dogs

Reported dog bites in Dallas up 15% annually from 2013-15 Proportion of bites attributed to loose-owned dogs growing faster at 23% DAS completes a "bite report" for every reported dog bite per CDC guidelines

In Dallas, dog bites, especially those from loose-owned dogs are growing No. dog bites1 2,000

CAGR2 2013-2015

1,647 +15%

1,524

1,251

21%

14%

Stray

10%

41%

Restrained owned

10%

42%

44%

Loose owned

23%

2015

est. 20164

1,500

1,148 21% 1,000

23% 37% 40%

40%

500

37%

39%

2013

2014

0

1. DAS dog bite reports from 2013-2016 (n=4,290); BCG performed manual data entry of key fields 2. Compounded annual growth rate 3. Stray defined as a dog without an owner 4. Compared the total dog bites for January to March of 2015 and 2016 to find 1.1x growth in 2016. Applied 1.1x to the total number of bites in 2015 (1,497) to estimate 2016 total dog bites. Note: For the fields that were left blank in the bite reports, assumed those reports were distributed in line with completed records. Whether dog was stray or owned had 213 incompletes (~4.9%). Of owned dogs, 1,384 (42.9%) had the "at large," or loose, field incomplete 20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

14

Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

5

6

DRAFT MATERIALS – SUBJECT TO CHANGE

Field Intake and Owner Surrenders

Since 2011, DAS dog intake is flat with increase in owner surrenders compensating for slight decline in field intake

DAS Dog Intake

CAGR1 since 2011

25,000

20,000

20,829 1% 13%

20,103 1% 14%

21,141 1%

21,346 2%

19%

19%

20,807 2%

20,159 2%

19%

21%

52% 15,000

45% Field: -3.9% 28%

38%

Total: -0.7%

10,000

25%

25%

24%

25%

35%

24%

23%

23%

23%

31%

55%

48%

5,000

17%

23%

2011

2012

31%

31%

32%

31%

2013

2014

2015

TTM2 As Of May 2016

OTC: 2.4%

0

Field - Same Day RTO

Field – Pick up

Field - Capture

OTC - Stray Turn-In

OTC - Owner Surrender

1. CAGR = compound annual growth rate. 2. TTM = trailing twelve months. Note: Field - Pickup includes both confined dogs and dogs surrendered in the field Source: DAS Chameleon database 20160802_DAS_Commission_04aug2016_vMeetingF2.pptx

Draft—for discussion only

15

Copyright © 2016 by The Boston Consulting Group, Inc. All rights reserved.

3

DRAFT MATERIALS – SUBJECT TO CHANGE

Field Intake

DAS issued citations growth at ~7% monthly, but only 36% paid Civil citations account for