Balance Scorecard Eje 3

 

NLCLEKD [KO^DKL^@

[LE@^L ZLOCL KL[PLÜD@L FD^EÌE@D]

CQ@L ZLP^AKAL GAC KLÜÛE @ALGEO[PAKO DHZ^D[L^ALC ‛ 6:0

ITE@LKAÛE TEAYD^[APL^AL @DC Ì^DL LE@AEL ILKTCPL@ KADEKAL[ DKOEÛHAKL[, IAELEKAD^L[ Q L@HAEA[P^LPAYL[ HL^]O >:><

 

Èe`akd `d koetdea`o

. Leìcasas Nlclekd [kord 

Zdrspdktavl Iaelekadrl



Zdrspdktavl Kcadetds



Zdrspdktavl Zrokdsos Aetdreos



Zdrspdktavl ^^.FF

;. Detrl`l `d @ltos de Dxkdc…………………………………………….. 0. Koekcusaoeds……….………………………………………..…………. 4. ^didrdekals Nancaogrìiakls……………………… Nancaogrìiakls……………………………………..……… ……………..………

 

AEP^O@TKKAÛE

De dc saguadetd `okuhdeto sd koestruarì ue Kul`ro `d Hle`o Aetdgrlc de Dxkdc, `oe`d sd  po`rì a`detaiaklr su iuekaoelhadeto, tdeade`o de kudetl dc leìcasas `d cl dhprdsl sdcdkkaoel`l Mule Ylc`dz Kliá sd rdlcazlrl ue `algeostako `d dstrltdgals y onmdtavos l trlvás `dc cls Zdrspdktavls Iaelekadrls, `d Kcadetds, `d Zrokdsos y `d ^dkursos Fuhleos plrl `lr uel va vasaûe saûe `d hdmorlhadeto `d cl gdstaûe dhprdslralc hd`aletd dc pcletdlhadeto `d onmdtavos d ae`akl`ords , to`o koe dc iae `d hd`ar, lelcazlr , dvlculr y pcletdlr plrl ccdvlr ue koetroc `d prokdsos.

 

NLCLEKD [KO^DKL^@ Zdrspdktavl Iaelekadrl= Dstl kltdgorèl `detro `d cos onmdtavos `dc Nlclekd` [kordklr` taded koho onmdtavo rdspoe`dr l cls dxpdktltavls `d cos lkkaoeastls, su praekaplc deioqud ds krdlr vlcor plrl dccos hd`aletd ae`akl`ords `d rde`ahadeto qud rdicdmle dc kohportlhadeto opdrltavo, krdkahadeto y sustdetlnaca`l` `d cl dhprdsl. Cl pdrspdktavl iaelekadrl `dc N[K ds dc vèekuco iaelc `d cos onmdtavos `d kl`l uea`l` `d edgokao koe cl dstrltdgal orgleazlkaoelc, ds `dkar cl hdtl iaelc qud sd pdrsagud de cl dhprdsl, gdedrlr utaca`l`. Ástl ds huy ahportletd plrl lelcazlr dc `dsdhpdüo `d cl dhprdsl koho gdedrl`orl `d aegrdsos. Zor co gdedrlc dstd runro aekcuyd onmdtavos `d èe`ocd dstrltágako koho dc aekrdhdeto `d cos aegrdsos, dc luhdeto de cls utaca`l`ds, cl hdmorl de cls opdrlkaoeds y utacazlkaûe `d rdkursos y klpatlc. Lcgueos ae`akl`ords kohueds de dstl pdrspdktavl soe=

 

Aegrdsos, Ttaca`l` edtl, Ylcor dkoeûhako lgrdgl`o, Hlrgde opdrltavo, Hlrgde `d koetranukaûe, ^dtoreo `d cl aevdrsaûe, Icumo `d klml, Zrdkao `d cl lkkaûe.

Cl ahportlekal `d dstl pdrspdktavl rl`akl de `lr l koeokdr l cos lkkaoeastls aeiorhlkaûe  prdkasl y lktulcazl`l sonrd dc `dsdhpdüo iaelekadro `d cl dhprdsl y koeokdr sa dc edgokao dstì sade`o rdetlncd `d lkudr`o l cls hdtls dstrltágakls dstlncdka`ls.

 

Zdrspdktavl `d Kcadetds= Cl pdrspdktavl `d kcadetds nuskl rdspoe`dr l cl prdguetl= ¿\uá flkdr plrl sltasilkdr cls edkdsa`l`ds `d cos kcadetds? Lquè sd dhpcdl de dc kul`ro `d hle`o de koekdetrlr de co qud cl kohplüèl quadrd flkdr plrl glrletazlr cl rdtdekaûe `dc kcadetd y cl l`quasakaûe `d kcadetds potdekalcds `oe`d qud gdedrd aegrdsos l cl orgleazlkaûe. Hd`aletd cl pdrkdpkaûe `dc kcadetd sd ontaded cl aeiorhlkaûe y koe  nlsd l dcco sd `diaede ae`akl`ords qud lyu`lrìe l rdspoe`dr l cls dxpdktltavls dxp dktltavls `d cos kcadetds. @d dsto `dpde`d cl gdedrlkaûe `d aegrdsos qud sd onsdrvlrìe de cl pdrspdktavl iaelekadrl.

Lcgueos `d cos ae`akl`ords kclvd plrl dstd runro soe=  Eavdc `d sltasilkkaûe `dc kcadetd, Èe`akd `d rdkohprl, Zlrtakaplkaûe `d hdrkl`o, Zd`a`os `dvudctos, Zdrkdpkaûe `d vlcor `d hlrkl, Kleta`l` `d qudmls. Ds ahportletd `lr dc vlcor l dstl kltdgorèl koho plrtd dsdekalc `d cl dstrltdgal Orgleazlkaoelc  plrl nusklr ue deioqud de dc kcadetd qud cd pdrhatarì l cl kohplüèl lcklezlr `d hledrl sltasilktoral sus hdtls y `dstlklrsd irdetd l cl kohpdtdekal. (Zárdz, >:::.

Mule Ylc`dz Aeiorhd `d Gdstaûe, (>:::::>:). Zìgael Oiakalc. ^dkupdrl`o `d= fttps=//www.mulevlc`dzklid.koh/ fttps=//www.mulevlc`dzklid.koh/