aviation service quality
July 11, 2016 | Author: phamhoangson1706 | Category: N/A
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2007:046
MASTER'S THESIS
Measuring Service Quality in the Airline Using SERVQUAL Model (Case of IAA)
Mohammad Mehdi Bozorgi
Luleå University of Technology Master Thesis, Continuation Courses Marketing and e-commerce Department of Business Administration and Social Sciences Division of Industrial marketing and e-commerce 2007:046 - ISSN: 1653-0187 - ISRN: LTU-PB-EX--07/046--SE
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