Research workforce requirements and develop workforce planning Submission details Candidate’s name
Phone no.
Assessor’s name
Phone no.
Assessment site Assessment date/s
Time/s
The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details.
Assessment Task 1
BSBHRM513 Manage workforce planning
Assessment Task 1
Assessment Task 2
Assessment Task 3
Workforce planning report
Staffing action plan
Organisational climate survey
Communications strategy
Workforce planning presentation
Evaluation report
Risk management and contingency plan
Procedure 1. Review the JKL simulated business documents provided by your assessor and the scenario below.
JKL Industries is an Australian-owned company selling forklifts, small trucks and
Assessment Task 1
BSBHRM513 Manage workforce planning
recruit from within the company and upskill or reskill existing rentals employees who wish to remain with the company. As an HR consultant, you have been contracted by JKL to review workforce requirements and develop workforce objectives and strategies. To complete this task, you will need to assess factors that may affect workforce supply, such as internal labour resources and the external labour market.
2. Using the information provided in Appendix 1, review: a. current data on staff turnover and demographics b. projections for future workforce needs. 3. Using appropriate sources, investigate the external environment: a. external factors that may affect workforce supply b. relevant industrial relations information, such as modern awards, conditions, rights and responsibilities of workers and management c. relevant government policy. 4. Using the results of your review of internal and external data and simulated business documentation, such as strategic or operational plans, develop a workforce planning report containing:
Assessment Task 1
BSBHRM513 Manage workforce planning
iii. Your proposed process for developing detailed targets consistent with objectives in consultation with managers. 5. Develop a communication strategy using the template provided in Appendix 2: a. Plan communication and consultation activities to be undertaken to communicate, and seek approval and endorsement for, proposed workforce planning measures from stakeholders, including: i.
senior management
ii. line management iii. workers. b. Include in your communication strategy a broad plan to communicate implementation of the workforce plan to senior management. Note: This communication activity will be planned in detail and undertaken in Assessment Task 2. 6. Develop a risk management and contingency plan using the template provided in Appendix 3. Assess risk and develop contingency planning for the three workforce objectives and strategies discussed in your report. At least one risk management and contingency plan must be in response to an extreme situation. Submit all documentation as per specifications below. Please keep copies for
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BSBHRM513 Manage workforce planning
○ communicate with key stakeholders ○ support HR functions, including data collection and managing information according to legislation and organisational policies ●
●
knowledge of current information about external labour supply relevant to the specific industry or skill requirements of the organisation labour force analysis and forecasting techniques.
Adjustment for distance-based learners ●
No changes are required to task.
Appendix 1 – Workforce data The following staff turnover and demographics data was gathered from the JKL accounting and payroll system and HR management system.
Current HR workforce turnover and demographic data Turnover FY 2013–14 (29%)
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BSBHRM513 Manage workforce planning
Demographics FY 2013–14 Position
Number
Number women
Number Aboriginal or Torres Strait Islander
Senior manager
4
0
0
Branch manager
6
0
0
Line manager
12
2
0
Salesforce and customer service
80
70
0
Mechanic
32
3
0
Future needs FY 2014–15 Position
Number
Probability of successful filling of position
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BSBHRM513 Manage workforce planning
FY 2016–17 Position
Numbe r
Probability of successful filling of position
Senior manager
4
0.8
Branch manager
6
0.8
Line manager
12
0.8
Salesforce
102
0.7
Mechanic
38
0.5
Workforce requirements (historical data and projected data) Salesforce The salesforce is critical for achieving revenue targets. Revenue is closely correlated with average staff levels at each location (R 2= 0.9782). Future staff requirements (x) have been calculated by substitution into the regression equation (y=0.3717x +0.2175)
Assessment Task 1
*
BSBHRM513 Manage workforce planning
FY 2012–13
80
36
FY 2013–14
78
29
FY 2014–15
84 required to support projected revenue across 6 locations
32*
FY 2015–16
90 required
35*
FY 2016–17
102 required
40*
Projected sales
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BSBHRM513 Manage workforce planning
Mechanics As the business expands, more mechanics will be needed to satisfy demand.
*
Financial year
Numbers mechanics required
FY 2009–10
25
FY 2010–11
30
FY 2011–12
30
FY 2012–13
30
FY 2013–14
32
FY 2014–15
38*
FY 2015–16
42*
FY 2016–17
45*
Projected requirements
Assessment Task 1
BSBHRM513 Manage workforce planning
Appendix 2 – Communication strategy Communication objectives: (aligned to workforce objectives and organisational strategic goals)
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