Assessment 1

 

Kerr Deliveries  Case Study  –

Table of contents Executive Summary

 1

Introduction

 1

Objectives

 1

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Methodology

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 1

Findings and discussions

 5

Conclusions

 4

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Recommendations

 6

Appendices

 6

Reflection

 7

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Executive Summary In this case study “Kerr Deliveries” is a service-oriented organization. They are doing courier

service. The purpose of this case study is to solve the problem as an IT expert. Without information technology it is really difficult to develop the business. This modern era is about globalization. Company should adopt different system for their business to stay safe in the right track. Robert Kerr is a successful delivery company based on NSW since 1995. I am working as his assistant. In this report I will recommend which computer to buy for the company. After researching computer market, I think company should buy Dell desktop, Toshiba laptop and Samsung PDA. In research report bellow I am going explain why company should buy those brand computers.

Introduction In this case study “Kerr Deliveries” is a small company which is operate by Robert Kerr and

his associates. They provide delivery services by bicycles, vans and cars for their clients across Sydney and regional NSW. Due to business expanding at rapid rate, Robert going to begin operations in Canberra, Melbourne and Brisbane in three months’ time. He has decided

to replace all existing computers within the business because they are getting old and running slow. To expand his business in new places Robert wants to spend some money on good quality computers but he wants cheap and best products. He wants to buy some computers, laptops and PDAs for his staff. For this he requires requ ires a significant portion of budget. So, he wants to do some analysis of different products of different companies.so he can compare all their features and prices through which he can buy cheap and best products.

Objectives   To analyse the needs of Kerr Deliveries Deliveries in procuring desktops, laptops and PDA for 20

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administrative staff, 13 sales staff and 50 delivery personnel with the latest version of Microsoft Office software and antivirus software.   To set up the best product specification that answers Kerr Deliveries’ needs. 

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  To explore the IT market and find the best deal for Kerr Deliveries in terms of product

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quality, specification and price.

Methodology Nowadays, the business environment change rapidly because of globalization. Every company should keep their information up to date for exist in this competitive market. Information system can do everything. By this system organization can collect data from out sourcing and they can store the data for long as well. They can also communicate properly

 

 

within as well as outside the organization. They can use different software program for operating their business. They can improve their payroll system. However, they can collect data from internet about competitors. Various searching techniques have been used including searching brands, non-electronic printing materials and some other electronic based devices. Search about their size, RAM, hard drive, screen resolution, USB ports and warranty.  After that I make comparison of their prices prices and qualities and also also research about the benefits given by particular company. As we are replacing old computers with new computers so we also have to check that whether that company can take old computers at half prices or give new products at some discounts. The research method is through online and visiting computer store and getting feedback from professionals. By gathering information from internet, we could verify the reputation of computer brand and the user feedback. Gathering information from professional advice will helps in our final decision of selecting the computers. Boolean operators were used to operate the search engine which was mainly Google. The example of Boolean operators used in this research are “laptop” AND “business”, “desktop”  AND “business”, “business”, etc.

Since Kerr Deliveries wants to use Microsoft Office, the best operating system would be Windows 10 as it is included in Microsoft 365 Business. For the hardware to last longer than four years and able to accommodate new updates, the minimum requirement should be:   processor: the speed between 2.0-4.0 GHz, i5 or i7 i7 series Intel processor or or equivalent

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 AMD,   RAM: at least 8 GB,

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  Hard drive: 500 GB to 1 TB, SSD recommended for laptops

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  Graphic card: and integrated graphic card for basic basic use, desktops must have

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DisplayPort/HDMI or DVI support,   Communication

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component:

10/100/1000

Ethernet card,

802.11b/g/n

WLAN

(broadband and wireless supported).   Latest GPS tracking system for PDA

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Microsoft 365 Business brings together features from across Microsoft’s offerings in a solution

designed for small and medium-sized businesses. It’s powered by Office  365 and Windows 10, with device management and security features to help ensure our company’s data is

protected. Microsoft offers two Secure Productive Enterprise plans:

 

 

  Office 365 Business Premium: $12.50/user/month

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  Microsoft 365 Business: $20.00/user/month

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Both come with Office applications, 1TB file storage sharing, 50 GB business e-mail, online meeting, chat application, and applications for business. However, Microsoft 365 Business comes with security function that helps protect our data and provides backup and device management function. It also comes with Windows 10 Pro. Microsoft 365 Business is a better choice though it is more expensive. Data security is utmost important for smooth business operation.

There are many anti-virus software providers in the market. We should get price quote from the top providers that are widely used which are McAfee, Norton, Bitedefender, TRENDMICRO, Avira, BullGuard and Kaspersky. The usual price is about $70 to $140 per five devices per year. For 33 devices we are looking at $490 to $980 per year. This also depends on level of protection we need from the providers.

Based from this graph, I choose the brand for computer desktop and laptops. For desktop, I choose that are well known and good in business field nowadays. They are DELL, HP, and  Apple. Let’s compare their characteristics: 

 

 

Brand

Dell

Specification

Dell OptiPlex 3050

Apple Apple

 Apple Mac mini

Micro CPU

7th Generation Intel Core i3-7100T

HP

HP ProDesk 400 G4 Tower

i5  Intel Core i5 

Intel Core i7-7700  i7-7700 

RAM

4 GB

4 GB

8GB  8GB 

Storage

500 GB HDD

500 GB HDD

256GB SSD SSD  

Connectivity

Gigabit Ethernet,

Ethernet   Gigabit Ethernet

Ethernet  Gigabit Ethernet 

802.11ac Wi-Fi  Wi-Fi 

Warranty

36 months

12 months

12 months

Price

$1,299.00

$779.00

$785.99

References for desktop:   https://www.techradar.com/au/news/best-business-desktop-pcs https://www.techradar.com/au/news/best-business-desktop-pcs  

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  https://www.uk.insight.com/en-gb/productinfo/desktop-pcs/0006996144   https://www.apple.com/au/mac-mini/specs/     https://www.apple.com/au/mac-mini/specs/

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  https://support.hp.com/au-en/document/c05361522 https://support.hp.com/au-en/document/c05361522  

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 As for laptops, I choose three brands of laptops that are well known and good in business field that are Lenovo, Acer and Apple. Let’s compare their characteristics:   Brand

Lenovo

Specification

Lenovo ThinkPad X1 Carbon

Apple

Acer

13-inch MacBook Air

Acer Aspire S 13

CPU

Intel Core i7-7600U

Dual-core Intel Core

RAM

vPro  vPro  16GB  16GB 

i5 8GB – 16GB

Storage

128GB – 1.5TB

1TB SSD SSD  

PCIe 3.0 SSD

Intel Core i7-7500U 8GB 1TB - 2TB

Screen

14-inch

13.3-inch

13.3 inches

Weight

1,18 Kg

2.06 kg  kg 

1.3 Kg

Warranty

36 months

12 months

12 months

Price

$2,399.00

$1,449.00

$889.00

 

 

References for Laptop:   https://www.techradar.com/au/news/best-business-laptops https://www.techradar.com/au/news/best-business-laptops  

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  https://www.techradar.com/reviews/pc-mac/laptops-portable-pcs/laptops-and-

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netbooks/lenovo-thinkpad-x1-carbon-review-1207904/review/2   netbooks/lenovo-thinkpad-x1-carbon-review-1207904/review/2   https://www.techradar.com/reviews/pc-mac/laptops-portable-pcs/laptops-and-

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netbooks/macbook-air-1300233/review/2   netbooks/macbook-air-1300233/review/2    https://www.techradar.com/reviews/pc-mac/laptops-portable-pcs/laptops-and-

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netbooks/acer-aspire-s-13-1319455/review/2   netbooks/acer-aspire-s-13-1319455/review/2  As for PDA, after searching information in internet and ask the professional staff, staff, I choose two brands of PDA’s that are well known and good in business field . Those brands are Trimble

and Getac. Both are equipped with the latest GPS tracking system that Robert needs. Let’s compare their Specification: Brand

Trimble

Getac

Specification

Trimble Juno t41

Getac Ps336

Processor RAM

800 MHz 256 MB

TI AM3715 512 MB

Storage

8 GB, non-volatile

8 GB

GPS Receiver

Yes 

Yes

Warranty

36 months

36 months

Price

$2,588.00

$1,808.00

References for PDA: https://www.trimble.com/Mobile-Computing/Juno-T41-X-Product-Page.aspx     https://www.trimble.com/Mobile-Computing/Juno-T41-X-Product-Page.aspx

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https://www.barcodesinc.com/getac/ps336.htm     https://www.barcodesinc.com/getac/ps336.htm

Findings and Discussions For finding perfect computers, I have decided to review three different brand of desktop computers, three laptops and two PDA smartphones. What Kerr Deliveries needs are:   Computer that should contain with the latest latest version version of Microsoft Office software and

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antivirus software.   Lightweight Laptop

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  PDAs with the latest GPS tracking system

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Before making this report I discuss with my colleagues whose good with IT and professional staff in computer store about the products and some of them give me different advices regarding this and we discuss many things about these products. Because it is very important decision for our company.

Conclusion Different staff members of Kerr deliveries give their own advices, but I want to stick with Robert’s decision because his demands are according to company’s needs. Since all existing computers within business are getting old and running slowly. He also has decided to replace all existing computers and he is happy to spend money for good quality computers if it means they will perform better and last longer than cheaper computers. Robert could gain additional function and these will increase the work performance of his worker. But the price for these products were higher compare to those basic computers. Robert could change half of the quantity that he requests to be sure the computers are suitable in field.

Recommendation  As the product details shows, HP ProDesk 400 G4 Tower had equipped with all the latest hardware and the price were competitive among each other brand. The hardware of this desktop meets every requirement to Robert and the software comes with the latest Microsoft office and antivirus which could help on office works. For laptop, I recommended Acer Aspire S 13. It had equipped with all the latest hardware and the price were competitive among each other brand and it is very light.  According to professional from PDA shop, both PDA meets Robert Robe rt requirements that th at should be come with latest GPS tracking system. But, Getac Ps336 comes with more competitive price and had more speed.  According the result, company will invest around $117,677 for all the desktop, laptops and PDAs. However, this result is based on internet price. We should get price quote from each company and compare the result again. We might get some discount from store because we buy a lot.

Appendices The information that I used in report is taken from professional websites of companies. And rest of the report is completed with the help of notes and specifications.

 

 

Reflection Paper files need to be consistently labelled and logically organized. This guidance describes a best practice to create and describe d escribe a paper filing system. This will ensure accurate, prompt retrieval for as long as the files are required. Every new file should be registered and maintained in a filing system, with a unique title so that it can always be identified. The classification system should have a structured referencing system with usually two, and no more than three, elements. Numbering systems should be applied consistently. Records contained in paper files should be managed according to business and legal requirements. This means they should be filed correctly, as soon as possible after receipt or creation.  A data dat a breach brea ch may constitute a breach of information security obligations under the Privacy  Act; for example, the obligations imposed by the APPs, the TFN guidelines, or the credit reporting provisions of the Act. In those circumstances, the breach will be an interference inte rference with an individual’s privacy. Organisations may also be subject to additional obligations through

sector-specific legislation in respect of particular information they hold. Some organisations may also have common law duties relating to the confidentiality of particular information. So, in this research is don’t breach or break these obligations or duties. 

The main consideration is to make sure that any information collected is done in a way and for a purpose that is consistent with the Code and complies with freedom of information and privacy protection legislation. In the interest of effectiveness and efficiency, it is recommended that efforts be made to collect data that will shed light on issues or opportunities. To protect the credibility and reliability of data, information should be gathered using accepted data collection techniques. Step 1: Identify issues and/or opportunities for collecting data The first step is to identify issues and/or opportunities for collecting data and to decide what next steps to take. To do this, it may be helpful to conduct cond uct an internal and external assessment to understand what is happening inside and outside of your organization. Step 2: Select issue and/or opportunity and set goals The focus of Step 2 is choosing a priority issue and/or opportunity o pportunity for collecting data, and then setting goals and objectives. The organization reviews the issues and/or opportunities identified from the internal and external assessment done in Step 1 and picks one or more specific issues and/or opportunities for starting a data collection project from among the list of priorities.

 

 

Data Analysis is the process of systematically applying statistical and logical techniques to describe and illustrate, condense and recap, and evaluate data. 1. Individual interview  An individual interview is a conversation between two people that has a structure and a purpose. It is designed to elicit the interviewee’s knowledge or perspective on a topic. These

additional obligations need to be b e considered by agencies and organisations when taking t aking steps to prevent or respond to data breaches. 2. Focus group discussions  A focus group discussion is an organised discussion between 6 to 8 people. Focus group discussions provide participants with a space to discuss a particular topic, in a context where people are allowed to agree or disagree with each other. Techniques used for data analysis:   Quantitative research

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Quantitative research typically explores specific and clearly defined questions that examine the relationship between two events, or occurrences, where the second event is a consequence of the first event   Qualitative research

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Research following a qualitative approach is exploratory and s eeks to explain ‘how’ and ‘why’ a particular phenomenon, or programme, operates as it does in a particular context.