Temenos Fact Sheet
T24 Arrangement Architecture: Expert Consultancy
A service designed to mirror the Arrangement Architecture product through Expert Services
Overview
Business Benefits
Since its release the Arrangement Architecture (AA) product has grown increasingly popular with our clients due to the rich functional coverage, flexibility and rapid ability to go to market with new customer offerings, along with providing many efficiency saving opportunities – critical for any organisation. In addition, as with any product as it has matured and evolved, becomes stronger and more robust with every new release in order to meet the diverse demands and requirements of our clients. It is a complete retail offering.
• Increased level of comfort – Confidence that you are ready to go-live with AA based on a more informed decision
AA Consultancy through Expert Services is a service that is designed to mirror the product – flexible and diverse. Through a mixture of on-site consultation and interviews we can determine and understand your set up and intended usage of AA, the current level of utilisation and how the product can improve for you – no matter what stage of Implementation you may be at. All of our clients demand something different in order to suit their customer’s needs and aspirations – therefore no one project is the same as any other with AA. The sessions offered under AA Consultancy reflect this – “best practice” advice to support the need for using the product to enhance your business, based on our collective experience gained from many projects in many locations.
• Greater insight and expertise within both your project and business teams on the abilities and use of AA • Advocacy for AA and exposure of the benefits it brings both colleagues and customers • Improved business relationships and support with Temenos throughout the AA journey • Optimal utilisation of AA and an improved customer experience • An opportunity to introduce improved business processes leading to efficiency savings
Benefits for Clients Programs can be designed to include the following:
• Clear future strategic growth plans on the evolution of AA
• Reiteration of the AA Design Philosophy: Benefits of being a dynamic product builder, the reduced reliance on IT and ability to go quickly to market for new products, separating product build from product maintenance • AA Pre Go Live Readiness Review: Testing, client capability, review of your AA set up, business process reviews, Temenos support and post go live ownership • AA Organisation Review: Project team structures, ownership & responsibilities, AAssure management tools, training recommendations
P.T.O.
Next Steps To find out more about this service and how it could benefit your organisation please email
[email protected]
• Your Client Relationship Support: Using AA to its full potential, T24/AA roadmap, full and open information exchange with senior Temenos AA management, regular AA milestone reviews, client experience feedback sessions, escalation support and guidance • Your AA: Flexible sessions with no “set agenda” to discuss your specific use and implementation of AA – Concerns you may have, questions that you need answering and ensuring full optimisation of AA
Service Summary Temenos Expert Services covering both business and technical areas will work with the clients’ key business and technical stake holders to review the current AA functionalities, technical architecture and business operation enabling clients to benefit from the experience and knowledge gained over 30 successful implementations around the globe. The output from the exercise based on checklists, working models, and plans along with fully documented meetings will allow, both the client and Temenos to develop a clear understanding of any steps, recommendations that need to be taken to ensure a successful experience is gained of working with AA.
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