All MidTerm Past Papers MGMT623 Mega File by Muhammad Aatif Qamar

Paper_1

MIDTERM EXAMINATION 2010

Spring MGMT623- Leadership & Team Management - MGMT623 (alt.code=HRM623) (Session - 4) Time: 60 min Marks: 44 Question No: 1 ( Marks: 1 ) - Please choose one As a manager, one of Ahsan’s duties is to present awards to outstanding employees within his department. Which Mintzberg managerial role is Ahsan acting in when he does this? ► Leadership role ► Liaison role ► Monitor role ► Figurehead role Leader Leader is responsible for giving instruction, coaching, hiring, training, motivating, and evaluating performance etc and these are responsibility of a leader. Ref: http://www.trimitra.com/articles/roles.html

Question No: 2

( Marks: 1 ) - Please choose one

What is the best conclusion about the traits of managers? ► Manager who is intelligent and highly motivated will be effective in any situation ► Manager who is weak on any key trait is unlikely to be effective ► Some traits improve the chance of being effective, but their relative importance depends on the situation ► The trait approach fails to provide useful insights about the reasons for effective leadership

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Question No: 3

( Marks: 1 ) - Please choose one

What is the most important need for people who become leaders? ► Achievement ► Affiliation ► Power ► Esteem

Ref: http://books.google.com.pk/books?id=UTZ2npL2HHgC&pg=PA138&lpg=PA138&dq =most+important+Motive+for+leadership+is+Affiliation&source=bl&ots=g2M9G9wny g&sig=rjr6hBphNGUvlwe5eooy3SCUPg&hl=en&ei=7D_FTcmAKNSZhQe1mJz0Aw&sa=X&oi=book_result&ct= result&resnum=8&ved=0CFQQ6AEwBw#v=onepage&q=power&f=false Question No: 4

( Marks: 1 ) - Please choose one

Which of the following best describes the exemplary follower? ► They are creative, risk takers and also add value in organization in any form ► They are just spending/passing time and also require an excessive amount of supervision ► They have lack of creativity; they don’t take bold decisions and not taking risk ► They think about themselves, but some time play a very important role as critics p.18 Exemplary follower: These types of followers contribute above and beyond the expectation. They always try to add value in organization in any form. They are creative and risk takers.

Question No: 5

( Marks: 1 ) - Please choose one

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Which of the following best knows “how work is done”? ► Leader ► Instructor ► Mentor ► Manager Question No: 6

( Marks: 1 ) - Please choose one

Which of the following followers are ideal followers for a leader? ► Alienated followers ► Exemplary followers ► Proactive followers ► Pragmatic followers p.18 Exemplary follower: These types of followers contribute above and beyond the expectation. They always try to add value in organization in any form. They are creative and risk takers. They are highly idealistic and can suffer disappointed and even go in stress and ultimately reach to burnout if not given importance and challenging environment. They believe that their contribution for the organization is always essential. So they always work for organization with commitments and devotion.

Question No: 7

( Marks: 1 ) - Please choose one

Someone subscribing to theory X would agree with which of the following statements? ► Individuals are dominated by Maslow’s lower level needs ► Individuals are dominated by Maslow’s higher level needs ► Individuals are not clearly dominated by any particular level of Maslow’s hierarchy of needs ► Individuals are in reality independent of Maslow’s hierarchy of needs

Question No: 8

( Marks: 1 ) - Please choose one

According to University of Michigan researchers, which type of leaders is associated

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with higher group productivity and higher job satisfaction? ► Situational ► Employee-oriented ► Production-oriented ► Initiating structure-oriented Ref: http://books.google.com.pk/books?id=9jcsiS8RSoC&pg=PA295&lpg=PA295&dq=The+conclusions+of+the+Michigan+research ers+strongly+favored+leaders+who+were+employee+oriented+as+they+were+associat ed+with+high+group+productivity+and+high+job+satisfaction.&source=bl&ots=0mp QJLAvvq&sig=1-h4w2UXJnFONFb4xDBFM7EBQY&hl=en&ei=vkXFTZX7J42yhAeNn_jzAw&sa=X&oi=book _result&ct=result&resnum=2&ved=0CBkQ6AEwAQ#v=onepage&q&f=false

Question No: 9

( Marks: 1 ) - Please choose one

Which of the following are the leadership behaviors identified by path-goal theory? ► Supportive, employee-oriented, laissez-faire and participative ► Achievement-oriented, supportive, humanistic, and directive ► Participative, achievement-oriented, directive, and supportive ► Directive, participative, supportive, and laissez-faire p.31 The directive The supportive leader The participative leader The achievement-oriented leader

Question No: 10

( Marks: 1 ) - Please choose one

Which theory states that people are born with certain characteristics that predispose them to being leaders?

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► Theory X ► Theory Y ► Contingency theory ► Trait theory p.25 Trait Theory/Approach: the basic focus was on the traits of leaders. Leaders are born with certain traits which make them leaders. Common believes were that “Leaders are born, not made.” And Leaders possess certain traits that make them leaders

Question No: 11

( Marks: 1 ) - Please choose one

Which of the following leadership is the ability to create and articulate a realistic, credible, and attractive vision of the future for an organization or organizational unit that grows out of and improves on the future. ► Visionary ► Charismatic ► Transactional ► Transformational p.35 Visionary leadership goes beyond charisma. Visionary leadership is the ability to create and articulate a realistic, credible, attractive vision of the future for an organization or organizational unit that grows out of and improves upon the present.

Question No: 12

( Marks: 1 ) - Please choose one

Which of the following is an environmental force that shapes personality? ► Genetic inheritance ► Gender ► Height ► Experience

Question No: 13

( Marks: 1 ) - Please choose one

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Which of the following is NOT the quality of a person having type “B” personality? ► Easy going ► Relaxed ► Able to listen carefully ► Impatient p.42 Type B individuals are more relaxed and easygoing. Type B characterized as easy-going, relaxed, and able to listen carefully and communicate more precisely than Type-A individual.

Question No: 14

( Marks: 1 ) - Please choose one

Which of the following is usually the original source of an organization’s culture? ► Is shared among the first workers hired into the organization ► Is formulated by the board of directors when the organization is formed ► Identifies when the organization is successful doing ► Identifies what the organization is successful doing Question No: 15

( Marks: 1 ) - Please choose one

Which of the following is Not the situational factor in leadership process? ► Size of organization ► Organization life cycle stage ► Culture ► Customers p.48 Situational factors influence the leadership process: Size of the organization Organizational life cycle stage Social and psychological climate Patterns of employment Type, place, and purpose of work performed Culture of the organization Over all environment Leader-follower interaction Leader-follower compatibility Compatibilities within the followers

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Question No: 16

( Marks: 1 ) - Please choose one

Which of the following is NOT the competency of a leader? ► Leading the organization ► Leading others ► Leading oneself ► Leading one by one p.52 Leading the Organization Leading others: Leading oneself:

Question No: 17

( Marks: 1 ) - Please choose one

Which of the following ways the formal leaders get some of their authority? ► Through situation ► Through position ► Through dependency ► Through motivation Formal leaders are given leadership based on their position with a group. They are actually assigned to be leaders as part of their role in the group. Ref: http://hubpages.com/hub/Formal-vs-Informal-Leaders

Question No: 18

( Marks: 1 ) - Please choose one

Which of the following ways the informal leaders get their authority? ► Through situation ► Through motivation ► Through position ► Through charisma p.98 3. Formal leaders get some of their authority through their position. 4. Informal leaders get their authority through charisma.

Question No: 19

( Marks: 1 ) - Please choose one

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Which of the following power is not included among person powers? ► Expert power ► Charisma power ► Rational power ► Legitimate power p.63 Person powers:

– – – –

Expert Referent Rational Charisma

Question No: 20

( Marks: 1 ) - Please choose one The

decision procedure that empowers a subordinate the most is: ► Joint decision-making ► Delegation ► Proactive consultation ► Reactive consultation p.70, 72 The delegation of power or authority to subordinates in the organization

Question No: 21

( Marks: 1 ) - Please choose one

What is the Least important reason for delegating to subordinates? ► Get rid of tedious tasks that are time wasters ► Develop subordinate skills and confidence ► Make the job of subordinates more interesting ► Increase subordinate commitment to a task

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Question No: 22

( Marks: 1 ) - Please choose one

Imran is a student who cannot work at writing a paper for more than 30 minutes, yet he can spend many hours writing comments on blogs. What accounts for the change in motivation in this case?

► His ability ► The situation ► His personality ► The congruence Question No: 23

( Marks: 1 ) - Please choose one The

most well-known theory of motivation is Abraham Maslow’s _____. ► Theories X and Y ► Hierarchy of Needs ► Two-factor Theory ► Motivator-Hygiene Theory p.75 Maslow’s Hierarchy of Needs: Abraham Maslow’s hierarchy of needs is the most well-known theory of motivation.

Question No: 24

( Marks: 1 ) - Please choose one In a

crisis situation, effective leaders are likely to: ► Consult with subordinates ► Reduce their exposure ► Act more decisively ► None of the given options Question No: 25

( Marks: 1 ) - Please choose one

Traditional organizations are: ► Dynamic ► Skill focused ► Flexible ► Inflexible "the traditional organization is hierarchical, inflexible, risk-averse, and optimized for stability

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Ref: http://www.inboundlogistics.com/articles/supplychain/sct0202.shtml

Question No: 26

( Marks: 1 ) - Please choose one

Management is more concerned about building: ► Social relations ► Moral relations ► Ethical relations ► Working relations p.90 Management is more concern about building working relationship with others, help the team members to develop the skills for better performance, providing help to develop team work among them and providing them with a conducive/quality environment for performance and satisfaction.

Question No: 27

( Marks: 1 ) - Please choose one

Which of the following has become the most important reality of today’s technologicaly advanced organizations? ► Collaboration ► Change ► Consistency ► Homogeneity Question No: 28

( Marks: 1 ) - Please choose one

Organizational commitment is defined as _____. ► The degree to which an employee identifies with the organization they work for and its goals ► An employee’s belief that the organization they work for will go to considerable lengths to ensure that its employees are treated fairly ► The degree to which an employee’s sense of fulfillment and self worth is related to their job ► The amount of effort an employee will make in order to keep or advance their position in an organization p.40

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Organizational Commitment: A state in which an employee identifies with a particular organization and its goals.

Paper_2 MIDTERM EXAMINATION

2010

Spring MGMT623- Leadership & Team Management - MGMT623 (alt. code=HRM623) (Session - 6) Time: 60 min Marks: 44 Question No: 1 ( Marks: 1 ) - Please choose one Leadership is best defined as ____________. ► The ability to influence a group in goal achievement ► Keeping order and consistency in the midst of change ► Implementing the vision and strategy provided by management ► Coordinating and staffing the organization and handling day-to-day problems p.7 Leadership, then, is the ability to influence a group toward the achievement of goals. Trust is the foundation of leadership. Leaders develop an environment of trust where the organizational members tend to establish a follower-ship with the leader. Question No: 2

( Marks: 1 ) - Please choose one

Which management roles include entrepreneur, disturbance handler, resource allocator and negotiator? ► Interpersonal ► Informational ► Decisional ► None of the given options

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p.11 Decisional roles included those of entrepreneur, disturbance handler, resource allocator and negotiator. Question No: 3

( Marks: 1 ) - Please choose one

Information roles include which of the following three roles? ► Disseminating, figurehead and liaison ► Monitor, resource allocator and negotiator ► Disturbance handler, monitor and entrepreneur ► Monitor ,disseminator and spokesperson p.11 Informational roles included monitoring, disseminating, and spokesperson activities. Question No: 4

( Marks: 1 ) - Please choose one

Decisional roles include which of following three roles? ► Entrepreneur, disturbance handler and resource allocator ► Disseminating, figurehead and liaison ► Monitor resource allocator and negotiator ► Disturbance handler, monitor and entrepreneur p.11 Decisional roles included those of entrepreneur, disturbance handler, resource allocator and negotiator. Question No: 5

( Marks: 1 ) - Please choose one

Which of the following is Not true about decision processes in organizations? ► Major decisions are made in an orderly, rational manner ► Decision processes are prolonged for important decisions ► Decision processes are to some extent political ► Major decisions may result from a series of small, incremental choices

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Question No: 6

( Marks: 1 ) - Please choose one

A situation in which one can influence on the group member or in the organization is called: ► Exposure ► Experience ► Position ► Action p.21 Position is defined that one can influence on the group member or in the organization Question No: 7

( Marks: 1 ) - Please choose one

Someone subscribing to theory X would agree with which of the following statements? ► Individuals are dominated by Maslow’s lower level needs ► Individuals are dominated by Maslow’s higher level needs ► Individuals are not clearly dominated by any particular level of Maslow’s hierarchy of needs ► Individuals are in reality independent of Maslow’s hierarchy of needs

p.25 Theory X assumed that lower-order needs (Maslow’s) dominated individuals, and Theory Y assumed that higher-order needs dominated the individual behaviors.

Question No: 8

( Marks: 1 ) - Please choose one The

quality of a leader to foresee an organization’s position is called: ► Mission ► Vision ► Goal ► Objective p.22

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Vision: A leader has to have some ideas about his/her organization, about how the future could be different. A leader requires strong sense of purpose and should be clear in concept of collective Vision (Organization) and recognizes what must be done and how to makes strategies for the accomplishment of their vision. Clear concepts about vision can make a leader more focused and effective. Vision about what is happening, what needs to be done and what is coming in future. Question No: 9

( Marks: 1 ) - Please choose one To

achieve goals, leaders need which of the following factors?

► Stamina ► Energy ► Health ► All of the given options p.23 Vitality: Leaders need strength/energy and stamina. Effective leaders are electric, vigorous, active, and full of life, regardless of age or disability. Question No: 10

( Marks: 1 ) - Please choose one

The degree to which job assignments are procedurized is classified in the Fiedler model as _____. ► Leader-member relations ► Initiating structure ► Task orientation ► Task structure p.30 Task structure—The degree to which the job assignments of subordinates are structured or unstructured. Question No: 11

( Marks: 1 ) - Please choose one

According to which of the following leadership styles the main role of the leader is to facilitate and communicate? ► Telling ► Selling ► Participating

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► Delegating Question No: 12

p.72 ( Marks: 1 ) - Please choose one

Which of the following can be the best description of high LPC leader? ► Very critical of coworkers with whom it is difficult to work p.30 ► Very participative when making decisions about the work ► Less likely to be effective as a leader in most situations ► Has a primary motivation to maintain cooperative relationships Question No: 13

( Marks: 1 ) - Please choose one

Which type of leadership focus on rewards in exchange for motivation, productivity effective task accomplishment? ► Transactional leadership ► Transformational leadership ► Charismatic leadership ► Visionary leadership p.33 1. Transactional Leadership: These types of leaders focus on rewards in exchange for motivation, productivity and effective task accomplishment. Question No: 14

( Marks: 1 ) - Please choose one

Which of the following is an environmental force that shapes personality? ► Genetic inheritance ► Gender ► Height ► Experience p.39 Four factors affect the level of job satisfaction a person experiences: personality, values, the work situation, and social influence. Question No: 15

( Marks: 1 ) - Please choose one

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The belief that “violence is wrong” is an evaluative statement. Such an opinion falls in which component of an attitude.

► Cognitive ► Effective ► Reflective ► Behavioral p.94 Behavioral component The employee is looking for another job (behavioral). In organizations, attitudes are important because of the behavioral component Question No: 16

( Marks: 1 ) - Please choose one

Which of the following statements would have been most likely made by an employee with a high degree of job involvement? ► “My skills make me exceptionally valuable to the company.” ► “I’m a harder worker than most of my colleagues, even to the degree I am carrying some of the lazier ones.” ► “It felt great to get promoted; I guess the guys upstairs really did appreciate the way I had been running things.” ► "I love my job, it is engaging, well-paid, and low pressure enough that I don’t have to be always worrying about it in my time off.” Question No: 17

( Marks: 1 ) - Please choose one

Which of the following is true regarding the relationship between satisfaction and absenteeism? ► There is a consistent positive relationship between the two ► There is a consistent negative relationship between the two ► There is a curvilinear relationship between the two ► When fairness is controlled for, there is a direct relationship between the two Question No: 18

( Marks: 1 ) - Please choose one

Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate to shape their dissimilar perceptions reside?

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► The perceivers ► The target ► The timing ► The context Question No: 19

( Marks: 1 ) - Please choose one All

of the following are classifications on the Myers-Briggs Type Indicator except: ► Perceiving/judging ► Independent/dependent ► Extroverted/introverted ► Sensing/intuitive p.43 Introversion/Extroversion (E or I) Sensing/Intuitive (S or N) Feeling/Thinking (F or T) Perceiving/Judging (P or J) Question No: 20

( Marks: 1 ) - Please choose one

According to Sheila Murray, which of the following is Not true? ► Leaders have a mission ► Leaders are big thinkers ► Leaders avoid risk ► Leaders use power wisely p.55 SHEILA MURRAY BETHEL: Qualities of Leadership: Sheila Murray Bethhel presents the qualities of leadership; They have a mission that matters. They are big thinkers Be ethical They are change master They are sensitive They area risk taker They are decision maker They use power wisely They are a good communicator

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They are team builder They are courageous They are committed Question No: 21

( Marks: 1 ) - Please choose one

Which of the following is the power to give positive benefit or rewards? ► Reward Power ► Coercive power ► Expert power ► Referent power

p.58 Coercive power and reward power are actually counterparts of each other. If you can remove something of positive value from another or inflict something of negative value upon him/her, you have coercive power over that person. If you can give someone something of positive value or remove something of negative value, you have reward power over that person. Question No: 22

( Marks: 1 ) - Please choose one

Which employee trait is Least likely to facilitate effective empowerment? ► High need for achievement ► External locus of control orientation ► High self acceptance ► Relevant technical knowledge Question No: 23

( Marks: 1 ) - Please choose one

Which level of Maslow’s hierarchy of needs deals with satisfying one’s hunger, thirst, and need for sex?

► Safety ► Physiological ► Social ► Esteem p.75 1. Physiological: Includes hunger, thirst, shelter, sex, and other bodily needs.

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Question No: 24

( Marks: 1 ) - Please choose one

According to Maslow, when does a need stop motivating? ► When it is substantially satisfied ► It never stops motivating ► When one returns to a lower level need ► When one chooses to move to a higher level need p.75 As a need becomes substantially satisfied, the next need becomes dominant. No need is ever fully gratified; a substantially satisfied need no longer motivates. Question No: 25

( Marks: 1 ) - Please choose one

Which of the following were considered higher-order needs by Maslow? ► Safety, social, esteem ► Esteem, self-actualization,safety ► Social, esteem, self-actualization ► Physiological, safety, social p.75 Social, esteem, and self-actualization are as higher-order needs.

Question No: 26

( Marks: 1 ) - Please choose one

Which of the following is a need theory of motivation? ► Maslow’s need hierarchy theory ► Alderrfer’s ERG theory ► Two factor theory ► All of the given options p.75 Maslow’s Hierarchy of Needs: Abraham Maslow’s hierarchy of needs is the most well-known theory of motivation. Question No: 27

( Marks: 1 ) - Please choose one In a

crisis situation, effective leaders are likely to:

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► Consult with subordinates ► Reduce their exposure ► Act more decisively ► None of the given options

Question No: 28

( Marks: 1 ) - Please choose one

Which of the following processes is emphasized in the definition of leadership? ► Influencing followers to have complete trust in the leader ► Motivating followers to do more than they initially expected ► Facilitating collective efforts to accomplish shared objectives ► Empowering each follower to become self reliant p.63 Leaders use power as a means of influencing followers and attaining group goals.

Paper_3 MIDTERM EXAMINATION

2009

Spring MGMT623- Leadership & Team Management (Session - 3) Question No: 1 ( Marks: 1 ) - Please choose one Managers in large units tend to: Use less delegation Use more group decision making Spend more time in planning and coordinating Provide more coaching

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Question No: 2 ( Marks: 1 ) - Please choose one According to Mintzberg, which one of the following is management’s interpersonal role?. Spokesperson Leader p.10 Negotiator Monitor Question No: 3 ( Marks: 1 ) - Please choose one Which management roles include entrepreneur, disturbance handler, resource allocator and negotiator? Interpersonal Informational Decisional p.11 None of the given options Question No: 4 ( Marks: 1 ) - Please choose one A manager terminates the information outside the organization. He is performing which of the following role? Spokesperson Disturbance handler Disseminator Agent P.11 Spokesperson Provide information outside the organization, answering queries, letters, reporting information to govt. etc. Question No: 5 ( Marks: 1 ) - Please choose one Which of the following can not be mentioned as one of the four general processes in managerial work? Making decision Satisfying customers Developing relationship Influencing people Question No: 6 ( Marks: 1 ) - Please choose one Which of the following best describe the persons who are able to influence and posses’

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managerial authority? Managers Leaders Organizers Visionaries p.91 Leaders are those persons who are able to influence others and who possess managerial authority. Question No: 7 ( Marks: 1 ) - Please choose one Which of the following best describes the exemplary follower? They are creative, risk takers and also add value in organization in any form They are just spending/passing time and also require an excessive amount of Supervision They have lack of creativity; they don’t take bold decisions and not taking risk They think about themselves, but some time play a very important role as critics Question No: 8 ( Marks: 1 ) - Please choose one Which of the following describes the personality? A combination of psychological traits that describes a person A situation in which one can influence on the group members in the organization An exposure that he or she have in his/her field of expertise None of the given options p.93 Question No: 9 ( Marks: 1 ) - Please choose one An exposure that the leader has in his field of expertise is called: Experience Motion Action Position Question No: 10 ( Marks: 1 ) - Please choose one Which of the following is not the quality of effective manager? Electric Vigorous

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Active Idleness p.23 Vitality: Leaders need strength/energy and stamina. Effective leaders are electric, vigorous, active, and full of life, regardless of age or disability. These qualities energize followers too. To achieve goals, leaders need stamina, energy, health, and vigor. Same is true for followers.

Question No: 11 ( Marks: 1 ) - Please choose one Fiedler’s contingency model assumes that an individual leadership style is..: Changeable Contingent Situational Fixed http://wps.prenhall.com/bp_robbins_ob_11/24/6316/1616986.cw/content/index.html

Question No: 12 ( Marks: 1 ) - Please choose one According to path-goal theory, a leader who is friendly and shows concern for needs of subordinates is termed as: Directive Achievement oriented Participative Supportive p.31 The supportive leader is friendly and shows concern for the needs of employees. It is essentially synonymous with the dimension of consideration.

Question No: 13 ( Marks: 1 ) - Please choose one In the LPC Contingency Model, situational favorability does Not depend on: Group size Task structure Position power Leader-member relations

p.30

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leader-member relations, task structure, and position power

Question No: 14 ( Marks: 1 ) - Please choose one Which of the following is an accurate statement about transformational leaders? They clarify task requirements They focus on tasks and pay little attention to followers They are poor motivator They exhibit more than just charisma Question No: 15 ( Marks: 1 ) - Please choose one Visionary leaders appear to have three qualities related to effectiveness in their leadership roles. Which of the following is Not one of those qualities?

Ability to explain the vision Ability to express the vision Ability to extend the vision Ability to enforce the vision Question No: 16 ( Marks: 1 ) - Please choose one Job satisfaction is best described as _____. A result An achievement An attitude Chasing high performance

Weiss (2002) has argued that job satisfaction is an attitude http://en.wikipedia.org/wiki/Job_satisfaction

Question No: 20 ( Marks: 1 ) - Please choose one The process through which employees are adapted to an organization’s culture is called: Personalization Mentoring Socialization Institutionalization

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Organizations use a process called socialization to adapt new employees to the organization's culture. Ref: http://www.enotes.com/management-encyclopedia/organizational-culture Question No: 21 ( Marks: 1 ) - Please choose one Which of the following can be the best description of life cycle? It always starts from its birth and ends on decline It always starts from its growth and ends on decline It always starts from its decline and ends on birth It always starts form its maturity and ends on growth

p.49 Organizational life cycle stage: Every organization has its own life cycle. Which always start from its birth and end with its decline. To save from decline, most of the organization introduces new products and new paths etc. Question No: 22 ( Marks: 1 ) - Please choose one Which of the following is Not motives for leaders? Power Integrity Affiliation Achievement p.55 Motives for leadership: there are three motives of leadership; 1. Power: is the desire to influence, give orders, and carry them out. 2. Achievement: is the need to create/ achieve and build something of value 3. Affiliation: is an interest in knowing and helping others.

Question No: 23 ( Marks: 1 ) - Please choose one According to howard hyden , which of the following are leadership core competencies? Communication Vision Patient All of the given option p.54

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Communication Vision Patience Strategic thinking

Question No: 24 ( Marks: 1 ) - Please choose one Which of the following power is used for personal gain? Personal power Social power Connection power Organization power p.57 Personal Power: used for personal gain. It is too dangerous when a person use the power for its own interest. It may destroy the organization. Question No: 25 ( Marks: 1 ) - Please choose one Which of the following power that rests on leader’s ability to punish or control? Reward power Coercive power Expert power Referent power p.58 Question No: 26 ( Marks: 1 ) - Please choose one Which of the following statement is true concerning power? Trust and mistrust affect the expression of power A person can have power over you only if he or she controls something you desire Power requires some congruence between the goals of the leader and those being led To be effective, power must be actualized Question No: 27 ( Marks: 1 ) - Please choose one Which of the following is the major problem with Maslow’s Hierarchy of Needs in organizational behavior? It is difficult to apply to the workplace It is vague as to how a workplace can satisfy higher-order needs Its terminology tends to alienate those to whom it is applied

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There is little evidence that needs are structured or operate in the way it describes Question No: 28 ( Marks: 1 ) - Please choose one Which of the following is least likely to be considered as a manager? An administrator in charge of fund-raising activities in a non-profit organization A lieutenant leading an infantry platoon A doctor who acts as head of the physiotherapy department at a public hospital A technician who enables communication between all of a company’s employees Question No: 29 ( Marks: 1 ) - Please choose one In a crisis situation, effective leaders are likely to: Consult with subordinates Reduce their exposure Act more decisively None of the given options

Paper_4 Question No: 1

( Marks: 1 ) - Please choose one

Effective managers are most likely to: ► Concentrate on solving the easy problems first ► Concentrate on solving the most difficult problems first ► Deal with each problem as soon as it is discovered ► Look for ways to solve related problems at the same time

Question No: 2

( Marks: 1 ) - Please choose one

Ahmad is the physician who heads the Critical Care Unit at Mercy Hospital; he is performing which type of role?

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► Monitor ► Decisional ► Figurehead ► Disseminator

Question No: 3

( Marks: 1 ) - Please choose one

Which management roles include entrepreneur, disturbance handler, resource allocator and negotiator?

► Interpersonal ► Informational ► Decisional ► None of the given options

Question No: 4

( Marks: 1 ) - Please choose one

Which of the following can NOT be considered as a guideline for managers?

► Expand the range of choices ► Make time for reflective planning ► Concentrate on reacting to demands ► Understand reasons for demands and constraints Ref: http://dreambelieve.net/welcome/sites/default/files/Chapter%2002.pdf

Question No: 5

( Marks: 1 ) - Please choose one

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Leaders always depend on their__________.

► Children ► Friends ► Relatives ► Followers Ref: http://www.zainbooks.com/books/management/leadership-and-teammanagement_6_follower-ship.html

Question No: 6

( Marks: 1 ) - Please choose one

Which of the following are the responsibilities of exemplary followers?

► Challenge the leader ► Encourage the leader ► Defend the leader ► All of given options p.20 Question No: 7

( Marks: 1 ) - Please choose one

Which of the following are the leader’s traits that influence the leadership process?

► Personality, position and experience

p.21

► Personality, situation and experience ► Personality, situation and exposure

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► Position, situation and exposure

Question No: 8

( Marks: 1 ) - Please choose one

Someone subscribing to theory X would agree with which of the following statements? ► Individuals are dominated by Maslow’s lower level needs ► Individuals are dominated by Maslow’s higher level needs ► Individuals are not clearly dominated by any particular level of Maslow’s hierarchy of needs ► Individuals are in reality independent of Maslow’s hierarchy of needs

Question No: 9

( Marks: 1 ) - Please choose one

Before the 20th century, which of the following was Not the exclusive domain of leaderhip?

► Military people ► Royal people ► Military and royal people ► Common people p.23 A Brief History of Leadership Before the 20th century leadership was the exclusive domain of royals or military people. Following were the focus of leadership during different time frames.

Question No: 10 ( Marks: 1 ) - Please choose one All contingency theories are based on the idea that effective leadership performance depends on _____.

► The proper match between the leader’s style and his ability to control the situation

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► Selecting the right leadership style based on the level of the followers’ readiness ► Using a leadership style that is appropriate to the situational conditions ► Making use of the best path for the goal that is identified

Question No: 11 ( Marks: 1 ) - Please choose one Which of the following developed the first comprehensive contingency model for leadership? f

► Hersey and Blanchard ► Blake and Mouton ► Fred Fielder

p.29

► John Kotter

Question No: 12 ( Marks: 1 ) - Please choose one Which model represents the theory that effective leadership depends upon a proper match between a leader’s style of interacting with subordinates and the degree to which the situation gives control and influence to the leader?

► Leader-Member Exchange Model ► Fiedler’s Contingency Model p.29 ► Hersey and Blanchard’s Situational Leadership Model ► Vroom and Yetton’s Leader-Participation Model

Question No: 13 ( Marks: 1 ) - Please choose one

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Which of the following is the situational criteria identified in the Fielder model? ► Job requirements, position power, and leadership ability ► Charisma, influence, and leader-member relations ► Leader-member relations, task structure, and position power ► Task structure, leadership ability, and group conflict p.30 He isolated three situational criteria—leader-member relations, task structure, and position power—that can be manipulated to create the proper match with the behavioral orientation of the leader.

Question No: 14 ( Marks: 1 ) - Please choose one According to situational leadership theory, which of the following leadership styles describes a leader who provides both directive and supportive behavior?

► Telling ► Selling ► Participating ► Delegating p.31 Leader: needs to use a supportive and participative style. (participating) Question No: 15 ( Marks: 1 ) - Please choose one Which of the following is the mian theme of Hersey and Blanchard’s situational leadership theory? ► Focuses on the followers’ situation ► Depends on the followers’ situation ► Focuses on followers’ readiness

p.30

► Matches the situation with the followers’ ability

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Question No: 16 ( Marks: 1 ) - Please choose one According to Path-goal Theory, directive leadership is most effective when: ► The task is simple and repetitive ► Work roles are ambiguous ► The task is tedious and stressful ► The task is complex and stressful teaching.ust.hk/~mgto234/hackettml/.../Chapter8Summary.doc

Question No: 17

( Marks: 1 ) - Please choose one

Which type of leadership focus on rewards in exchange for motivation, productivity effective task accomplishment?

► Transactional leadership

p.33

► Transformational leadership ► Charismatic leadership ► Visionary leadership

Question No: 18 ( Marks: 1 ) - Please choose one Which of the following is true regarding the relationship between satisfaction and absenteeism? ► There is a consistent positive relationship between the two ► There is a consistent negative relationship between the two ► There is a curvilinear relationship between the two ► When fairness is controlled for, there is a direct relationship between the two

Question No: 19 ( Marks: 1 ) - Please choose one

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Factors other than satisfaction that impact one’s decision to leave a current job include all of the following except: ► Labor market conditions ► Length of tenure with the organization ► Expectations about alternative job opportunities ► Organizational citizenship behavior

p.40 Job Satisfaction and Turnover: Satisfaction is also negatively related to turnover, but the correlation is stronger than what we found for absenteeism. Other factors such as labor market conditions, expectations about alternative job opportunities, and length of tenure with the organization are important constraints on the actual decision to leave one’s current job.

Question No: 20 ( Marks: 1 ) - Please choose one Which dimension of the Big Five model refers to an individual’s propensity to defer to others?

► Conscientiousness ► Agreeableness ► Extraversion ► Feeling

p.44 Agreeableness: Individual’s propensity to defer to others.

Question No: 21 ( Marks: 1 ) - Please choose one Which of the following are qualities of large organizations?

► Economies of scale ► Global reach

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► Complex ► All of the given options p.48

Differences between Large and Small Organizations LARGE Economies of scale Global reach Complex

SMALL Flexible Regional reach Simple Flat structure Entrepreneurs

Question No: 22 ( Marks: 1 ) - Please choose one Which of the following is the first management function?

► Organizing ► Planning ► Leading ► Controlling p.51 Planning is the first management function,

Question No: 23 ( Marks: 1 ) - Please choose one According to Howard Hayden, which competency enables a leader to take times to understand situation and make logical decisions?

► Strategic thinking ► Patience

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► Communication ► Vision p.54

Communication: One of the core competencies of leader is a good communicator. Leader always communicates in a well manner. He/she can communicate vision, direction and decisions etc in proper way. Proper communication system in a team/organization cab be key to success. Vision: Leader are visionary and they keenly observers the dynamics of organization and its environment. Make pro-active decisions and strategy accordingly. Patience: They are the patience. Take times to understand situation and make logical decisions. Strategic thinking: They are the strategic thinkers and develop strategies in the changing environments..

Question No: 24 ( Marks: 1 ) - Please choose one According to Sheila Murray, which of the following is Not true? ►

Leaders have a mission

►

Leaders are big thinkers

►

Leaders avoid risk

►

Leaders use power wisely

p.55 SHEILA MURRAY BETHEL: Qualities of Leadership: Sheila Murray Bethhel presents the qualities of leadership; They have a mission that matters. They are big thinkers Be ethical They are change master They are sensitive They area risk taker They are decision maker They use power wisely They are a good communicator They are team builder They are courageous They are committed

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Question No: 25 ( Marks: 1 ) - Please choose one Which of the following is the power that arises because of a person’s desirable resources or personal traits. ►

Expert power

►

Referent power ►Reward power

►

Legitimate power

p.58 4. Referent power: Its base is identification with a person who has desirable resources or personal traits. Question No: 26 ( Marks: 1 ) - Please choose one Which of the following is the power to give positive benefit or rewards? ►

Reward Power

►

Coercive power

►

Expert power

►

Referent power

Question No: 27 ( Marks: 1 ) - Please choose one In Maslow’s hierarchy of needs, what is the term used for the drive to become what one is capable of becoming?

►

Perfection

►

Self-actualization

►

Hypo-glorification

►

Self-esteem

p.75 Self-actualization: The drive to become what one is capable of becoming; includes growth, achieving one’s potential, and self-fulfillment

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Question No: 28 ( Marks: 1 ) - Please choose one Which of the following should Not be considered as a guideline for managers?

►

Expand the range of choices

►

Make time in reflective planning

►

Concentrate on reacting to demands

►

Understand reasons for demands and constraints

Question No: 29 ( Marks: 1 ) - Please choose one Which of the following is the best mean to achieve synergy in an organization?

►

Efficiency

►

Effectiveness

►

Diversity

►

Economy

p.6 Diversity will allow us to compete and win locally and globally. Diversity in workplace is very important and brings synergy in the organization. Team members with different backgrounds, with different

Question No: 30 ( Marks: 1 ) - Please choose one Which of the following statements about leaders is true? ►

Leaders develop a vision of the future

►

Leaders align people by communicating their vision

►

Leaders are typically the “dumbest people in the company"

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►

All of the given options

Paper_5 MIDTERM EXAMINATION

2007

FALL MGMT623 - LEADERSHIP & TEAM MANAGEMENT (Session - 5 ) Marks: 40 Time: 120min Question No: 1 ( Marks: 1 ) - Please choose one What are the three classes of factors that influence perception? ►Setting, environment, motives ►Perceiver, target, situation ►Character, Knowledge, experience ►Personality, character, values p.40 Perception has three components: o The perceiver o The target o The situation

Question No: 2 ( Marks: 1 ) - Please choose one Which of the following is not a factor in the individual perceiver? ►Attitude ►Motive ►Expectation ►Location Factors influence perceptions not location. Question No: 3 ( Marks: 1 ) - Please choose one Which of the following statements best characterizes the function of leadership within an organization?

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►Leadership is more important than management. ►Vision is a common thread throughout the research on leadership. ►Management is more important than leadership. ►Leadership is necessary to motivate people to do some thing exceptional in the organization Question No: 4 ( Marks: 1 ) - Please choose one According to Robert House, leaders establish direction by _____. ►Establish direction by developing a vision of the future ►Align people by communicating their vision ►Are typically the “dumbest people in the company” ►None of the given options Ref: http://books.google.com.pk/books?id=9jcsiS8RSoC&pg=PA290&lpg=PA290&dq=According+to+Robert+House,+leaders+establ ish+direction+by&source=bl&ots=0mpQKFEwwl&sig=2wuJADOaKGZ16tMJE6VsRh5 SPQg&hl=en&ei=B_LFTfX6AsaZhQfK3PXkAw&sa=X&oi=book_result&ct=result&resn um=10&ved=0CEwQ6AEwCQ#v=onepage&q=vision%20of%20the%20future&f=false Question No: 5 ( Marks: 1 ) - Please choose one There is fairly strong evidence that traits can predict _____ more accurately than leadership effectiveness. ►Leadership emergence ►Extraversion in leaders ►Leadership awareness ►Leadership competence

Question No: 6 ( Marks: 1 ) - Please choose one Which theory states that people are born with certain characteristics that predispose them to being leaders? ►Fiedler’s perspective ►Characteristic theory ►LPC ►Trait theory p.25 Trait Theory/Approach: the basic focus was on the traits of leaders. Leaders are born with

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certain traits which make them leaders. Common believes were that “Leaders are born, not made.” And Leaders possess certain traits that make them leaders

Question No: 7 ( Marks: 1 ) - Please choose one If behavioral leadership theories are correct, then _____ ►Leadership behaviors are consistent ►Leaders are born with leadership behaviors ►Leaders’ behavior should be altered ►Leadership skills can be trained

Question No: 8 ( Marks: 1 ) - Please choose one Which of the following is not a behavioral theory of leadership? ►Ohio State studies ►Fiedler model p.28 ►University of Michigan studies ►Managerial grid

Question No: 9 ( Marks: 1 ) - Please choose one A leader high in initiating structure would do which of the following? ►Seek consensus. ►Exhibit laissez-faire type of leadership. ►Maximize leader-member relations. ►Assign group members to particular tasks

Question No: 10 ( Marks: 1 ) - Please choose one The two dimensions of leadership behavior identified in the University of Michigan studies are _____. ►Coercion and motivation ►Emotional and rational ►Employee-oriented and production-oriented ►Initiating structure and consideration p.27 Question No: 11 ( Marks: 1 ) - Please choose one The five personality factors identified in the Big Five Model appear in almost all cross-

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cultural studies. ►True ►False Ref: http://books.google.com.pk/books?id=9jcsiS8RSoC&pg=PA108&lpg=PA108&dq=The+five+personality+factors+identified+in+t he+Big+Five+Model+appear+in+almost+all+crosscultural+studies.&source=bl&ots=0mpQKFFzon&sig=ZmjkqXGK7SlUD7cgPXsffPQ59l k&hl=en&ei=zfbFTY2yBZGbhQfw9CBBA&sa=X&oi=book_result&ct=result&resnum=3&ved=0CCUQ6AEwAg#v=onepag e&q=The%20five%20personality%20factors%20identified%20in%20the%20Big%20Five %20Model%20appear%20in%20almost%20all%20cross-cultural%20studies.&f=false

Question No: 12 ( Marks: 1 ) - Please choose one Perception refers to the way we organize and interpret the world around us. ►True ►False

Question No: 13 ( Marks: 1 ) - Please choose one The reality of a situation is what is behaviorally important. ►True ►False

Question No: 14 ( Marks: 1 ) - Please choose one Individuals involved in the same situation will usually perceive that situation similarly. ►True ►False

Question No: 15 ( Marks: 1 ) - Please choose one When an individual looks at a target and attempts to interpret what he or she sees, that interpretation is heavily influenced by personal characteristics of the individual perceiver. ►True

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►False

Best of luck

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