Advanced Returns Management - Return to Vendor (739)

February 23, 2018 | Author: yogeshchauhan2006-1 | Category: Accounts Payable, Business Process, Sap Se, Logistics, Graphical User Interfaces
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EHP7 for SAP ERP 6.0 July 2014 English

Advanced Returns Management - Return to Vendor (739) Business Process Documentation

SAP AG Dietmar-Hopp-Allee 16 69190 Walldorf Germany

SAP Best Practices

Advanced Returns Management - Return to Vendor (739): BPD

Copyright © 2014 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see http://global.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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Advanced Returns Management - Return to Vendor (739): BPD

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Contents 1

Purpose............................................................................................................................. 5

2

Prerequisites...................................................................................................................... 5 2.1

Scope item Menu and Basic Data..............................................................................5

2.2

Master Data and Organizational Data........................................................................6

2.3

Roles.......................................................................................................................... 6

2.4

Preliminary Steps....................................................................................................... 7

2.4.1

Preparing Available Stock for Returns.................................................................7

3

Process Overview Table.................................................................................................... 9

4

Process Steps.................................................................................................................. 10

5

4.1

Creating a Returns Purchase Order.........................................................................10

4.2

Returns Overview for Supplier Returns.....................................................................11

4.3

Creating Outbound Delivery.....................................................................................12

4.4

Returns Overview for Supplier Returns....................................................................13

4.5

Creating Transfer Order............................................................................................ 14

4.6

Post Goods Issue..................................................................................................... 15

4.7

Returns Overview for Supplier Returns....................................................................15

4.8

Entering Article Inspection by Vendor (optional).......................................................16

4.9

Returns Overview for Supplier Returns....................................................................17

4.10

Creating Credit Memo in Invoice Verification........................................................17

4.11

Returns Overview for Supplier Returns.................................................................18

Subsequent Processes.................................................................................................... 18 Process vendor credit memo in accounts payable..............................................................18

6

Appendix.......................................................................................................................... 18 6.1

Reversal of Process Steps.......................................................................................18

6.2

SAP ERP Reports..................................................................................................... 20

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Advanced Returns Management - Return to Vendor 1

Purpose

The Supplier Returns in ERP- Advanced Returns Management business process comprises two scope items; return to an external vendor and return to another location or DC. This document deals with the return to vendor scope item, the return to another location or DC scope item is subject matter of document BPD 738 (Store Return to Another Location or DC). There are different reasons why goods are returned to a vendor: For some materials the season has come to an end; for others there is an agreement with the vendor that you can return a surplus stock, and you want return defective technical products. This business process involves several business roles. A purchaser in one of your company's locations wants to return some articles and initiates the return to vendor process. Preparing the shipment of the articles to the vendor falls into the responsibility of warehouse clerks. Credit memos from the vendor are processed from the accounts payable accountants.

Process flow The business process return to vendor starts with the creation of a returns purchase order document in SAP ERP. This returns purchase order is similar to a standard purchase order but with functionalities of Advanced Returns Management. The returns to vendor process flow comprise the following process steps: 

Create a returns purchase order

To initiate a return to vendor, you create a returns purchase order either with reference to an earlier purchase order or without reference.  Create an outbound delivery and post goods issue To initiate the shipment to the vendor you create the outbound delivery for the existing returns purchase order. You post the goods issue for the outbound delivery after picking in the warehouse. 

Enter results of an article inspection by vendor

You have an agreement with your vendor that he shall perform an article inspection on articles that you return to him. After you have received the information about the articles from the vendor you enter the inspection results using the specific Enter Article Inspection by Vendor transaction.  Enter credit memo in Invoice Verification You enter the credit memo from the external vendor in module Invoice Verification. 

Monitor the returns to vendor business process

The Returns Overview for Supplier Returns transaction allows you to monitor all the documents associated with a return to vendor business transaction. In addition, you can check the status for the logistical processing, the refunding status, and overall processing status.

2

Prerequisites

2.1 Scope item Menu and Basic Data The path descriptions in this document refer to the SAP Easy Access SAP Retail menu. SAP ERP menu © SAP SE

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2.2 Master Data and Organizational Data SAP Best Practices for Retail delivers three sets of master data, Fashion, Hard Goods and Food, which are already created in your system along with common organizational data. Please use the respective articles from the Food or Fashion master data sets. Article and Vendor information: Master Data

Value

Article(Fashion)

PCS-01-ART111

Master / Org. data details

Use variants PCS-01-ART111001 to PCS-01-ART111008 Article(Hard Goods)

PCS-01-ART411 PCS-01-ART412 PCS-01-ART413 PCS-01-ART414 PCS-01-ART415

Article(Food)

PCS-01-ART321 PCS-01-ART322 PCS-01-ART323 PCS-01-ART324 PCS-01-ART325

Vendor (Fashion)

PCS-V111

Vendor (Hard Goods)

PCS-V411

Vendor (Food)

PCS-V322

Purchasing Organization

1000

Einkaufs-Org.1000

Purchasing Group

101

Gruppe 101

Company Code

1000

Buchungskreis 1000

Site

VZ01

BP VZ

Storage Location

1001

PCS Whse (Lean)

2.3 Roles Use The roles listed in the table below must be assigned to your logon user to be able to test this business process in the NetWeaver Business Client (NWBC). You only need these roles if you use the NWBC interface. You do not need them if you use the standard SAP GUI.

Prerequisites The roles must have been installed in the SAP NetWeaver Business Client.

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Business role

Technical name

Process step

Employee (Professional User)

SAP_NBPR_EMPLOYEE_S

Assignment of this role is necessary for basic functionality.

Warehouse Manager

SAP_NBPR_WAREHOUSEMANAGER_ M

Review stock situation

Purchaser

SAP_NBPR_PURCHASER_S

Create a returns purchase order

CPWD: Advanced Returns Management Assistant

SAP_NBPR_ARM_CPWD_S

Monitor returns process with Returns Overview for Supplier Returns transaction and enter results of an article inspection by vendor

Warehouse Clerk

SAP_NBPR_WAREHOUSECLERK_S

Enter initial stock for articles, create outbound delivery, create transfer order, and post goods issue for outbound delivery.

CPWD: Advanced Returns Management Assistant

SAP_NBPR_ARM_CPWD_S

Enter results of an article inspection by vendor

Accounts Payable Accountant

SAP_NBPR_AP_CLERK_S

Enter credit memo in module Invoice Verification

2.4 Preliminary Steps 2.4.1

Preparing Available Stock for Returns

Use Before you can start with the return to vendor process you must make sure that you have stock available that you can return. Accordingly, check the stock situation for the relevant articles in the distribution center VZ01 or any other relevant location. If there is no stock for relevant articles you can enter initial stock in the system using transaction MIGO.

Procedure 1. Access the activity using one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu

Logistics  Retailing  Merchandise Logistics  Inventory Management  Environment  Stock Warehouse Stock

Transaction code

MB52

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role

Warehouse Manager (SAP_NBPR_WAREHOUSEMANAGER_M)

Business role menu © SAP SE

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SAP Best Practices

Advanced Returns Management - Return to Vendor (739): BPD List of Warehouse Stocks on Hand (MB52)

2. On the Display Warehouse Stocks of Article screen, enter the following data: Field name

Description

User action and values

Article

Article you want to use for you line of business

Site

VZ01

Comment

3. Choose Execute (F8). 4. Review your stock in SLoc 1001 in the overview Display Warehouse Stock of Article. 5. If sufficient stock is available for your test proceed with the next chapter. If not, proceed with step 6. 6. Access transaction MIGO choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu

Logistics  Retailing  Merchandise Logistics  Logistics Execution  Inbound Process  Goods Receipt for Purchase Order, Order, Other Transactions  Enter Goods Receipt for Purchase Order

Transaction code

MIGO

Option 2: SAP NetWeaver Business Client (SAP NWBC) Business role

Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S)

Business role menu

Warehouse Management  Receiving Process Order  Goods Movement (MIGO)

7. On the initial screen, enter the following data: Field name

Description

User action and values

Comment

Executable Action

A01 – Goods Receipt

Reference Document

R10 – Other

Movement Type

561 (Init.entry of stBal) or 501 (Receipt w/o PO)

Chose movement type 561 to enter an initial value for the article stock and 501 to increase your stock.

Document Date

DD.MM.YYYY

Today’s date

Posting Date

DD.MM.YYYY

Today’s date

8. Choose Enter.

If Tip dialog box appears, choose the Skip this in future checkbox and choose Enter. This needs to be done only once and next time when you execute same process, this dialog box does not appear.

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9. On the Article tab page of the Detail Data area, make the following entry on the different tab pages Tab page

Field name

User action and values

Article

Article

Relevant article without sufficient stock

Quantity

Qty in Unit of Entry

100

Where

Site

VZ01

Storage Location

1001

Comment

10. Choose Enter. 11. Select the Item OK checkbox that appears after the previous step. 12. Choose Next Item and enter the initial stock quantity for other relevant articles in the same way as describe in steps 9 to 11. 13. Choose Check from the application toolbar. 14. Choose Post. The system displays the following message: Article Document XXXXXXXXXX posted. 15. Choose Back (F3) to return to the SAP Easy Access SAP Retail screen (SAP GUI).

Result You have insured that stock is available for all articles you want to return.

3

Process Overview Table Process step

Business role

Transaction code

Expected results

Create a returns purchase order

SAP_NBPR_PURCHASER _S

ME21N

Returns purchase order

Monitor returns process

SAP_NBPR_ARM_CPWD_ S

MSR_TRC_I

Returns process controlled

Create outbound delivery

SAP_NBPR_WAREHOUSE CLERK_S

VL10B

Outbound delivery

Create transfer order

SAP_NBPR_WAREHOUSE CLERK_S

LT03

Transfer order

Monitor returns process

SAP_NBPR_ARM_CPWD_ S

MSR_TRC_I

Returns process controlled

Change outbound delivery

SAP_NBPR_WAREHOUSE CLERK_S

VL02N

Goods issue posted and corresponding article document created

Monitor returns

SAP_NBPR_ARM_CPWD_

MSR_TRC_I

Returns process

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Process step

Business role

process

S

Enter a article inspection by vendor

SAP_NBPR_ARM_CPWD_ S

MSR_INSPV

Article inspection for vendor

Monitor returns process

SAP_NBPR_ARM_CPWD_ S

MSR_TRC_I

Returns process controlled

Create credit memo

SAP_NBPR_AP_CLERK_S

MIRO

Vendor credit memo

Returns overview for supplier returns

SAP_NBPR_ARM_CPWD_ S

MSR_TRC_I

Returns process controlled

4

Transaction code

Expected results controlled

Process Steps

4.1 Creating a Returns Purchase Order Use In this process step, you create a returns purchase order to trigger the return to vendor process.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu

Logistics  Retailing  Purchasing  Purchase Order  Purchase Order  Create  Vendor Known

Transaction code

ME21N

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role

Purchaser (SAP_NBPR_PURCHASER_S) Purchasing  Purchase Orders  Purchase Orders  Create Purchase Order (ME21N)

Business role menu

2. On the Create Purchase Order screen, make the following entries: Field name

Descript ion

User action and values

Comment

Order Type

NB2

Enh. Rets to Vendor

Vendor

PCS-V111 (Fashion) PCS-V411 (Hard Goods) PCS-V322 (Food)

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Purchasing Organization

1000

Tab page: Org. Data

Purchasing Group

100

Tab page: Org. Data

Company Code

1000

Tab page: Org. Data. Can be entered but will be determined automatically after line items have been entered.

Article

Fashion: PCS-01-ART111 Use variants

Use the article matching your focus area (Fashion, Hard Goods, Food) and vendor you have selected

PCS-01-ART111001 to PCS-01-ART111008 Hard Goods: PCS-01-ART411 Food: PCS-01-ART321 Quantity

10

Deliv.Date

today’s date

Site

VZ01

Storage Location

1001

By default

Returns Reason

YG3 Product defective

Follow-up Activity

0005 Ship to Vendor

Tab page Returns in the detail area. Tab page Returns in the detail area; this default value is the only allowed value.

3. Choose Enter to confirm possible warning message. 4. Choose Save and note the document number of the created returns purchase order. 5. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Result You created the returns purchase order in order to return goods to a vendor.

4.2 Returns Overview for Supplier Returns Use With the Returns Overview for Supplier Returns transaction you monitor the progress of your supplier returns processes that is your return to vendor and store returns processes. The Returns Overview screen comprises four areas. In the selection screen area, you enter appropriate selection criteria to select the supplier returns processes you want to monitor. A supplier returns process is represented by the initial purchasing document (in this business process documentation it is the returns purchase order). In the area on the right the result of you selection is displayed. The Header List contains the purchasing documents that meet your selection criteria. The Item List show the items of the purchasing document selected in © SAP SE

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the header list. The Detail Tree displays all the return steps associated with a purchasing document item that you have selected in the item list. At this stage of the return to vendor process you control the creation of the returns purchase order. In addition you can check which the next steps are.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu

Logistics Retailing Purchasing Requirements Planning Environment Purchasing Environment Advanced Returns Management  Display Overview of Supplier Returns

Transaction code

MSR_TRC_I

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role

CPWD: Advanced Returns Management Assistant (SAP_NBPR_ARM_CPWD_S)

Business role menu

Advanced Returns Management  Returns Overview  Tracking of Supplier Returns (MSR_TRC_I)

2. In the area of the selection criteria on the left make the following entry: Field name

Description

Purchase Document

User action and values

Comment

Number of the returns purchase order created in previous step

3. Choose Execute. 4. Choose Hide Selection Criteria (optional). 5. Check the data displayed in the header and item list and the detail tree. 6. Double-click the Returns Purchase Order returns step or click the hyperlink on the document number to navigate to the returns purchase order and to check details of this document (optional). 7. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

You can navigate to all documents in the returns process by double clicking the returns step or by clicking the hyperlink on the document number.

Result You can see that in the Detail Tree the documents belonging to the returns to vendor process are displayed under the Ship to vendor node. The created returns purchase order has processing status Document Complete. The next logistical step Outbound Delivery is listed with processing status Document not yet created. Also the Invoice Verification returns step is displayed with processing status Document not yet created as the compensation by the vendor is principally possible at every stage of the returns process even before the articles are shipped to the vendor.

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4.3 Creating Outbound Delivery Use To initiate the shipment to the vendor you create the outbound delivery from the existing returns purchase order. In this case, you want to create an outbound delivery for a single purchase order, so choose the Purchase Orders tab to select the appropriate document.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu

Logistics  Retailing Merchandise Logistics Logistics Execution  Outbound Process  Goods Issue for Outbound Delivery  Outbound Delivery  Create Collective Processing of Documents Due for Delivery  Purchase Orders

Transaction code

VL10B

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role

Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S)

Business role menu

Warehouse Management  Shipping  Delivery Due  Purchase Orders Due for Delivery (VL10B)

2. On the Purchase Orders, Fast Display screen, make the following entry: Field name

Description

Shipping Point

User action and values

Comment

Blank

Delivery Creation Date CalcRuleDefltDlv CrDt

Blank

All Up To Maximum Number of Days

3. Choose the Purchase Orders tab page. 4. Enter the number of the returns purchasing document you have created (this is an optional entry). 5. Choose Execute. 6. Select your returns purchase order in the list. Choose Create Delivery in Background (Shift + F7). 7. Choose Show/Hide Delivery (Shift + F8), and note down the outbound delivery number shown in the SD Doc. field: __________________________________. 8. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Result You have created the outbound delivery for the returns purchase order.

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4.4 Returns Overview for Supplier Returns Use At this stage of the return to vendor process you control the creation of the outbound delivery.

Procedure Please refer to the procedure description in chapter 4.2.

Result You can see the returns step Outbound Delivery with processing status Document complete. In addition you can see the new Goods Issue returns step indicating that as the next step you have to post the goods issue for the outbound delivery. Returns step Invoice Verification is still displayed with processing status Document not yet created.

4.5 Creating Transfer Order Use Stock management is activated for storage location 1001 in site VZ01. So in this process step, you create a transfer order to pick the goods for the outbound delivery.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu

Logistics  Retailing  Merchandise Logistics  Logistics Execution  Outbound Process  Goods Issue for Outbound Delivery  Picking  Create Transfer Order  Single Document

Transaction code

LT03

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role

Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S)

Business role menu

Warehouse Management  Consumption and Transfers  Create TO for Delivery (LT03)

2. On the Create Transfer Order for Delivery Note: Initial screen, make the following entries: Field name

Description

User action and values

Warehouse Number

PC0

Delivery Number

Number of the outbound delivery created in previous step

Activate Item

Select the checkbox

Foreground/Back ground

H Foreground

© SAP SE

Comment

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3. Choose Enter. 4. Choose Save. 5. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Result You have created the transfer order to pick the goods for the outbound delivery. Picking is complete as the transfer order is confirmed automatically.

4.6 Post Goods Issue Use You post goods issue for the outbound delivery.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu

Logistics  Retailing Merchandise Logistics Logistics Execution  Outbound Process  Goods Issue for Outbound Delivery  Outbound Delivery  Change Single Document

Transaction code

VL02N

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role

Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S)

Business role menu

Warehouse Management  Shipping  Outbound Delivery  Change Delivery (VL02N)

2. On the Change Outbound Delivery screen, enter the delivery number (the delivery number created in step 4.3) 3. Choose Post Goods Issue (Shift+F8). 4. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Result You have posted the goods issue for the outbound delivery.

4.7 Returns Overview for Supplier Returns Use At this stage of the return to vendor process you control the creation of the article document for the goods issue.

Procedure © SAP SE

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Please refer to the procedure description in chapter 4.2.

Result You see that processing status for the Goods Issue returns step is now Document complete. Additionally, the logistical status for the returns purchase order item has changed to Complete.

4.8 Entering Article Inspection by Vendor (optional) Use Entering data of an article inspection by vendor is an optional step. In this case you have an agreement with your vendor that he shall perform an article inspection for those articles that you return. Transfer of inspection data from the vendor is not supported by the system. You record inspection results with respect to the outbound delivery after you got the information from the vendor.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu

Logistics Retailing Purchasing Requirements Planning Environment Purchasing Environment Advanced Returns Management Enter Material Inspection from Vendors

Transaction code

MSR_INSPV

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role

CPWD: Advanced Returns Management Assistant (SAP_NBPR_ARM_CPWD_S)

Business role menu

Advanced Returns Management  Material Inspection  Enter Material Insp. from Vendor

2. On the Worklist Selection of Deliveries dialog screen, choose Deliveries without vendor results. 3. Enter the outbound delivery number. 4. Choose Execute. 5. Choose Hide Worklist (optional). 6. Choose the Item tab page. 7. Choose Delivery Item 10, and enter required inspection data: Field name

Description

User action and values

Comment

Inspection Code

0001

OK

Inspected Qty

any quantity between 1 and the goods issue quantity

The system sets the goods issue quantity as default value

8. Choose Enter. 9. Repeat Step 7 to 8 for the other items. © SAP SE

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10. Choose the Header tab page, the traffic light of the Inspection Result changed to green. Choose Save Inspection Result. 11. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

4.9 Returns Overview for Supplier Returns Use At this stage of the return to vendor process you control the created inspection document.

Procedure Please refer to the procedure description in chapter 4.2.

Result You can see a new returns step Inspection with processing status Document complete.

The Inspection returns step did not appear before as entering inspection results is an optional process step.

4.10 Creating Credit Memo in Invoice Verification Use You enter the credit memo from the external vendor in module Invoice Verification.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu

Logistics  Retailing  Purchasing  Logistics Invoice Verification  Document Entry  Enter Invoice

Transaction code

MIRO

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role

Accounts Payable Accountant (SAP_NBPR_AP_CLERK_S)

Business role menu

Accounts Payable  Posting  Invoices  Enter Incoming Invoice w/ PO Reference

2. In case the Enter Company Code dialog box appears, enter 1000 and choose Enter. 3. On the Enter Incoming Invoice: Company Code XXXX screen, make the following entries: Field name

Description

User action and values

Transaction

Credit Memo

Document date

Today’s date

Calculate tax

selected

© SAP SE

Comment credit memo date

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Tax Code

V0 or V1

According to the purchase order to decide the tax code

Purchasing Document Number

Document number of the returns purchase order

On the PO Reference tab page in the lower screen area.

Amount



see ME21N

4. Choose Enter and then Post. 5. The system message Document no. XXXXXXXXXX created is displayed at the bottom of the screen. 6. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

4.11 Returns Overview for Supplier Returns Use At this stage of the return to vendor process you control the created credit memo.

Procedure Please refer to the procedure description in chapter 4.2.

Result You can see that now the processing status of the Invoice Verification returns step is Document complete. In addition, the processing status of the whole Ship to vendor process is now Process complete, the Refunding Status of the returns purchase order item in the Item List and for the whole returns purchase order in the Header List has changed to Complete, and the Processing Status for item and document has changed to Process complete.

5

Subsequent Processes

Process vendor credit memo in accounts payable For this activity, refer to the business process documentation 158 (Accounts Payable) and focus on chapter 4.6, and process the vendor credit memo created in your test accordingly.

6 Appendix 6.1 Reversal of Process Steps You can cancel all process steps in the return to vendor process with the following activities.

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Create Returns Purchase Order Transaction code (SAP GUI)

ME21N

Reversal:

Change Purchase Order

Transaction code (SAP GUI)

ME22N

Business role

Purchaser (SAP_NBPR_PURCHASER_S)

Business role menu

Purchasing  Purchase Order  Purchase Order

Comment

Until such time as you have created the outbound delivery, you can delete an item in a returns purchase order. Enter the relevant returns purchase order by choosing Other Purchase Order. Select the relevant items or select all items, by choosing Select All. After that choose Delete from the table toolbar and save the returns purchase order.

Create Outbound Delivery for Returns Purchase Order Transaction code (SAP GUI)

VL10B

Reversal:

Change Outbound Delivery

Transaction code (SAP GUI)

VL02N

Business role

Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S)

Business role menu

Warehouse Management  Shipping  Outbound Delivery Change Delivery

Comment

You can delete the outbound delivery until such time you post the goods issue. Enter the outbound delivery number, choose Delete and confirm the message.

Post Goods Issue Transaction code (SAP GUI)

VL02N

Reversal:

Cancel Article Document

Transaction code (SAP GUI)

VL09

Business role

Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S)

Business role menu

Warehouse Management  Shipping  Outbound Delivery  Cancel Goods Issue for Delivery Note

Comment

You can cancel the goods issue for an outbound delivery. Select the outbound delivery for which you want to cancel the goods issue, and then choose Reverse on the following screen to start the cancellation.

© SAP SE

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SAP Best Practices

Advanced Returns Management - Return to Vendor (739): BPD

Create credit memo by vendor Transaction code (SAP GUI)

MIRO

Reversal:

Cancel Invoice Document

Transaction code (SAP GUI)

MR8M

Business role

Accounts Payable Accountant (SAP_NBPR_AP_CLERK_S)

Business role menu

Accounts Payable  Posting  Invoices Cancel Invoice Document

Comment

If the invoice number is not known, you can find it out by drilling into the PO line item, Purchase Order History tab (Transaction code ME22N: Materials Management  Purchasing  Purchase Order Change). Enter the invoice document number, fiscal year, reversal reason and posting date and choose Save.

6.2 SAP ERP Reports Use The table below lists the most frequently used reports that help you to obtain additional information on this business process.

You can find detailed descriptions of the individual reports in the following BPD documents, which provide a comprehensive compilation of all important reports: 

Financial Accounting: SAP ERP Reports for Accounting (221)



Logistics Processes: SAP ERP Reports for Logistics (222)

Note that the descriptions of some reports that are an indispensable part of the process flow may be located directly in the section where they belong.

Reports Report title

Transaction code

Comment

Article Documents

MB51

A list of the article documents that were posted for one or more materials.

Purchasing Group Analysis

MCE1

A list with summarized data

Vendor Analysis

MCE3

Direct access to vendor-related data

Stock Overview

MMBE

A list of stock is displayed

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