Ans: Workfow can be edited only ater checkout . 2. I prex o Incident needs to be changed, which table should I reer?
Ans: Nuber !aintenance table "sys#nuber$% 3. What is client transaction log?
Ans% The Client Transaction Timings Timings feature enhances the system logs by providing more information on the durations of transactions between the client and the server. 4. &ut o the below listed applications which will not run nati'ely on sartphones?
a(Workfow b()ser Adinistration c(sel*ser'ice d(+er'ice catalog 5%+elect one o the ollowing which contains text search options
a(nowledge b(-ists c(Application c(Applicati on Na'igator.-et Na'igator.-et Na'igation d(/oepage e(All the abo'e 6% Which is the search engine or ser'iceNow?
a(AnswerNow b(0oogleNow c(1ing d(+earch 7. In ser'ice catalog, either a re2uest or a re2uest ite can ha'e workfow, but not
both a(true b(alse
8. What is e'ent registry ?
Ans:It contains all e'ent denitions
9%What path the adinistrator should ollow to check the ulllent task o a
re2uest Ans:3e2uest Nuber4 3e2uested ite nuber4 5atalog task nuber nu ber 10.What is the di6erence between e'ent log and e'ent registry?
Ans:7'ent log contains all the e'ent records and e'ent registry contains all the denitions o an e'ent% 11%5an a user delete li'e eed post?
Ans:No he cannot%/e can delete only his post not others% 12%3epo %3eports rts can be ade ro the ollowing%
+elect any two: Ans: a(!atrix !odule
b(+tatistics !odule
c(5ontext enu
d(8iew.3un !odule
13%!atch the ollowing with appropriate user:
9(eror 9(eror catalog ite assigned task and closure process ;(!anage ,'iews and odiy re2uests
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