Michael Rotthoff is a highly engaged Account Manager with a proven track record of building and developing talented, coh...
MICHAEL ROTTHOFF 612-414-0061
[email protected] http://www.linkedin.com/in/michaelrotthoff
Eagan, MN 55122
SUMMARY OF QUALIFICATIONS Highly engaged Account Manager with a proven track record of building and developing talented, cohesive business teams that consistently achieve sales results through sales plan execution. Inspires and cultivates excellence with collaborative teamwork and ensures high levels of customer and employee satisfaction while simultaneously ensuring operational excellence. Excels leading in metrics driven, high-transactional settings requiring focus, hands-on leadership, high standards and execution. Areas of expertise utilizing countless hours of training: Account Management Process Improvement, Churn Management Administrative Proficiency
Training and Employee Development Team Building and Mentoring Cross-Functional Inclusion
PROFESSIONAL EXPERIENCE NATIONAL WIRELESS CONSULTANTS 2009-Present Director of Sales, Bloomington, Minnesota Part of a start up consulting firm focused on business expense reduction for mobile wireless services. Used business analytics to analyze cellular bills for errors, disputes and savings, negotiated with carriers, and established cost containment that reduced expenses 30% or more. Experienced with multiple organizations prospecting potential clients through cold calling, email marketing, social media, and networking. Consulted with CEO, CFO, and other business executives of both small and large companies discussing confidential business information and building trust. RESTORATION RESOURCES INC. 2008-2011 Project Manager, Brooklyn Center, Minnesota Homeowners advocate for insurance, mortgage, processes of hail and wind damage homes due to storms. Most recognized Project Manager for 2008 in having the most homes in the selling process. Streamlined back office processes for money flow helping the corporation become 20% more profitable. EDIBLE TWIN CITIES MAGAZINE 2007-2008 Account Manager, St. Paul, Minnesota I provided for the niche industries such as Minnesota wine and beer a more laser like marketing vehicle to make awareness for their products Selling ad space to local and sustainable foods industry clients. CYGNUS BUSINESS MEDIA 2007 Account Manager, Burnsville, Minnesota I sold booth space to the Construction industry that moves dirt. The shows were called the Conex shows. Promoted an intangible product to owners, sales managers, and presidents of corporations.
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Employed consultative selling techniques to prospects and customers to demonstrate the benefits and advantages of showcasing their products and services to the decision maker-attendees at the tradeshows. Exceeded renewal of companies by 65% compared to previous year to date. Collaborated with marketing, operations, and accounting to design a tradeshow with value and entertainment MIDWEST HOME MEDIA 2005-2006 Operations Manager, Burnsville, Minnesota Over saw home builders/home owners’ projects involving Life Safety Security, Home Theater, Whole House Audio, and In Home Vacuum Systems which was financed through their home mortgage. Coordinated four installers and two sales representatives in daily scheduling for installations, servicing, and product selection. Negotiated pricing for departments such as structured cabling, custom home theater, whole-house audio, and life safety and security for cost savings of 10% due to buying in better timing and quantity Managed multiple large clients throughout installation process maintaining a 98% on-time status. Monitored customer service objectives, fostering further growth of the company with a 95% builder satisfaction rating that placed us at the top 5% rank out of 100 peer companies. SPRINT PCS 1997-2005 Assistant Store Manager Roseville, Edina, Eden Prairie Minnesota While excelling at retail management responsibilities I serviced business and consumer accounts, effectively balancing sales goals, customer experience, and daily store operations. Generated, cultivated and maintained consumer and business wireless accounts; consistently performed at top of sales representative peer group for new acquisition, add on services and accessory sales. Developed plans and partnerships with local businesses to increase traffic volume an sales conversion Excelled in implementation of operational processes employing key performance indicators resulting in higher accessory turn Participated in initial hiring of sales representatives for statewide Sprint PCS stores
DAYTON HUDSON CORPORATION 1986-1996 Sales Consultant Consumer Electronics, Minneapolis, Minnesota Led customer sales conversions for my department training peers how to close sales. Cultivated client base resulting in annual sales increase of 20% for 10 years. Chosen to coordinate and execute “What’s Next?” Dayton’s Electronics Expo (Similar to a tradeshow.) Exceeded sales quotas over 10 consecutive years. Consistently led department in extended warranty sales, demonstrating methods to the sales team to achieve new levels of intangible product sales. AWARDS AND RECOGNITION Achieved Bronze status of 100% of yearly Sprint sales quota for years 1998, 1999, 2001, 2002, 2003 Achieved Silver status of 110% of yearly Sprint sales quota for year 2000 Awarded by Daytons District Store Manager for Employee Sales Day Award for achieving unprecedented single sales day of $30,000. EDUCATION Bachelor of Science Degree, Marketing, Winona State University, Winona Minnesota
