Abbreviations Definitions IATA Ticket Rules

Abbreviations and Definitions Months and Days........................................................................................................ 2 Global Indicators......................................................................................................... 2 Geographical codes.................................................................................................... 2 Miscellaneous Abbreviations ...................................................................................... 3 Symbols...................................................................................................................... 6 Time............................................................................................................................ 6 Definitions................................................................................................................... 6 Areas ........................................................................................................................ 45 Tariff Coordinating Conference Sub-areas ............................................................... 46 Other sub-groupings ................................................................................................. 51

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Months and Days JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

January February March April May June July August September October November December

MON TUE WED THU FRI SAT SUN

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Global Indicators AP AT EH FE PA

PN RU SA TS WH

between Area 2 and 3 via the Atlantic and the Pacific between Area 1 and 2/3 via the Atlantic (other than SA) between Area 2 and 3 via Eastern Hemisphere (other than TS/RU/FE) Within Area 2 or within Area 3 between Russia (Europe), Ukraine and Area 3 with non-stop service between Russia /Ukraine and Area 3 other than Japan, Korea between Area 3 and Area 1 via Pacific (other than between SWP and South America via North America and North/Central Pacific; other than PN) -not applicable for routings on non-stop services between Canada/USA and South Asian Subcontinent between South America and South West Pacific via North America but not via Area 3 except SWP between Russia (Europe) and Area 3 with non-stop service between Russia and Japan, Korea, not via another country (ies) in Europe between Argentina/Brazil/Chile/Paraguay/Uruguay and South East Asia / south Asian Subcontinent via the Atlantic and only via point(s) in Central Africa, Southern Africa, Indian Ocean Islands only or via direct services between Area 2 and 3 (Trans Siberian route) with a sector having non-stop service between Europe and Japan, Korea within the Western Hemisphere (within Area 1)

Geographical codes EB NB SB WB

Eastbound Northbound Southbound Westbound

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Miscellaneous Abbreviations ADC ADT ADVP AF AFÖ AO ATA ATB ATC ATD ATPCO AUL AVIH AWB BAR BBR BHC BITA BMT BMV BSP BSR CAV CCP CF CNR COC COP CPM CRS CT CTM DBC DMC DNOJ DOT EFP EMA EMD EMS FBP FCMI FCP FCR

Additional collection Adult Advance Purchase Period Applicable fare Agentenförderprogramm (incentive program for travel agents) AußenOrganisation (field office) Air transport Association of America Automated ticket and boarding pass Air travel card Accountable Traffic Document (e.g. ticket, MCO) Airline Tariff Publishing Company is an independent data distribution agency in WAS. Airlines use them for their data distribution into different CRSs. (www.atpco.net) Authorized Booking Level (= maximum number of booked seats including the biased allowed overbooking Animal in Hold Air waybill Board of Airline Representatives (for the country concerned) Bankers buying rate One way backhaul check Bilateral Interline Traffic Agreement (governs the issuance and acceptance of traffic documents between two airlines Business Management Team (the legislative board of LH Bundesministerium für Verkehr (= German Ministry of Transport) Billing and settlement plan Bankers selling rate Capacity Allocation Value Currency of country of payment Constructed fare Corporate Net Rate Country of commencement of international travel/transportation Country of payment check Common point minimum check Computer Reservation System Circle trip Circle trip minimum check Denied Boarding Compensation Directional minimum check Double normal fare open jaw US Department of Transportation Equivalent fare paid Extra mileage allowance Electronic miscellaneous charge order Excess mileage surcharge Fare Break Point – the terminal point of a fare component Fare Calculation Mode Indicator Fare construction point Fixed Conversion Rate 3

FIM FOID FOV FYROM GDS GIT GRIPS HIF HIF-OS HIP IATA ICAO IIT INF IROE ISO IT LCF LO MCO MIDT MITA MPA MPD MPM MTP NO ADC NOJ NTA(A) NTP NUC OAL O&D OJ ONOJ OPATB OPTAT OPODO OOJ OSC OW PAF PETC PFC PNR PROS PSC

Flight Interruption Manifest Form o f Passenger Check-in Identification Free of Charge Former Yugoslav Republic of Macedonia Global Distribution System Group IT fare Groups- Reservations- Information- Prognoses- Controlling (=Steering)System Higher Intermediate Fare Higher Intermediate Fare from Unit Origin to a Stopover Point Higher intermediate fare check International Air Transport Association International Civil Aviation Organisation Individual IT fare Infant IATA Rate of Exchange International standard organisation Inclusive tour Local currency fare Low NUC in backhaul check Miscellaneous charges order Marketing Information Data Transfer: offers airlines the monitoring of agents booking data Multilateral Interline Traffic Agreement: the filing by IATA-MITA allows the use of an airline’s tariff/charge to all IATA carriers Multilateral Prorate Agreement Multiple purpose document Maximum permitted mileage Minimum tour price No additional collection Normal fare open jaw Canadian National Transportation Agency (air) Normal Tariff Passenger Neutral unit of construction Other Airline Origin and Destination Open jaw for special fares Origin normal fare open jaw Off Premise Automated Ticket and Boarding Pass Off premise transitional automated ticket Online travel portal as joint venture of AF/AY/AZ/BA/EI/IB/KL/OS and LH ( www.opodo.de ) Origin open jaw One way subjourney check for normal fares One way Pay as you Fly Pet in Cabin Passenger facility charge Passenger name record Passenger Revenue Optimization System Passenger Service Charge 4

PTA PTR PU PUC RBD RESO RFIC ROE RSC RT RW RWM SAC SASC SAR SEA SIA SITI SITO SOJ SOTI SOTO SPA STP SRP SUBTTL SU/MO SWOT SWP TAT TC TFC (s) TGL TKNO

Prepaid ticket advice Problem Tracking Report Pricing unit a journey or part of a journey which is priced as a separate entitiy, e.g. is capable of being ticketed separately Pricing unit concept Reservations/booking designator Resolution Reason for issuance code (MCO) Rate of exchange; NUC – conversion rate Return subjourney check for normal fares Round trip Round-the-world Round the world minimum check Settlement Authorisation Code South Asian Subcontinent Sub-area Special Administrative Region of China South East Asia Sub-Area Sales Incentive Agreement Similar contract between airlines : One airline sells tickets of another airline and therefore receives commission. Sale inside – Ticket inside in the country of transportation. Eff. 15JAN05: no more existing Sale inside – ticket outside is made in the country of commencement of transportation Eff. 15JAN05: no more existing Single open jaw Sale outside – ticket inside the country of commencement of transportation Eff. 15JAN05: no more existing Sale outside - ticket outside the country of commencement of transportation Eff. 15JAN05: no more existing Special Prorate Agreement Bilateral specified prorate agreement between two airlines. The agreement is not agreed through IATA Special Tariff Passenger Straight Rate Prorate interline prorating according to weighted miles. Subtotal NUC Return travel restriction used in connection with certain special fares wholly within Europe Strengths-Weaknesses-Opportunities-Threats: is used as a market analysis tool South West Pacific Transitional automated ticket Tariff Conference Taxes, fees and charges Tarif Gruppe Luftverkehr = the department of the German transport ministry in charge of tariff filings and government approvals Ticket number 5

TKTD TNOJ TOD TPM TTL TWOV UATP UFTAA UNITA VAT

Ticketed Turnaround normal fare open jaw Ticket on Departure = prepaid ticket deposited at an airport for routes commencing in the country of payment Ticketed point mileage Total Travel without visa Universal air travel plan Universal Federation of Travel Agents Associations Unilateral Interline Traffic Agreement One sided traffic agreement: one carrier may issue tickets for another carrier, but the other carrier may not issue tickets for the first one Value added tax

Symbols cl kg cm ft lb %

Class (as Y-CL, F-CL, but only in tables) kilogram (in priority to lb/pound) Centimetre (in priority to inches) Feet or foot Pound(s) Per cent

Time H

Definition for local hour time e.g. 07:20h = 07 20 hours local time Hours Definition for duration of time, e.g. 24 hours

Definitions Accompanied When used for children and infant fares the child/infant must be accompanied by an adult paying an applicable adult fare or travelling at industry free or reduced fare tickets Add-on An amount used only to construct an unspecified throughfare or a mileage distance used to construct an unspecified maximum permitted mileage Adjacent cities Two or more relatively adjacent airports, which for the purpose of these fares, will be considered the same point Adult = ADT A person who has reached his/her 12th birthday at the date of commencement of travel 6

Advertising Any limitations on advertising shall not preclude the quoting of such fares in company tariffs, system timetables and air guides. Agent An entity appointed by the carrier to make sales on its behalf. Agent, authorised A passenger sales agent who has been appointed by the carrier to represent such carrier in the sale of air passenger transportation over the services of that carrier and, when authorised, over the services of other air carriers. Agents refund voucher A voucher used by all approved/accredited Passenger Sales Agents when a refund is due in the reissuance of an accountable traffic document or issuance of a ticket(s) against a PTA. The Voucher shall be a document of the same airline as that of the new ticket(s). It shall be drawn on the airline whose traffic document was originally issued and that airline will be responsible for arranging interline adjustments with the carrying and/or reissuing airline(s). Advance purchase period = ADVP The minimum period before departure (including the day of departure) by which reservations, full payment and ticketing must be completed Agent An entity appointed by the carrier to make sales on its behalf Airline, issuing See carrier issuing Airline designator code The two-characters or three letters which identify particular air carriers Alliance {RP1008} Three or more airlines participating in a commercial relationship or joint venture, where • a joint and commonly identifiable product is marketed under a single commercial name or brand; • this commercial name or brand is promoted to the public through the airlines participating in the alliance and its agents; and • the commercial name or brand is used to identify the alliance services at airports and other service delivery points.

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Allowance, free baggage The baggage which may be carried without payment of a charge in addition to the fare Anti-Trust-Immunity Anti-Trust Immunity – governmental allowance for airlines to negotiate multilateral and interlineable tariffs, inner Europe: ‘Gruppenfreistellung’ Applicable fare The normal or special fare to be applied by taking into account all conditions relating to the passenger and his/her travel Assembly point A point in the itinerary where the entire qualifying group assembles and Commences transportation as a group Automated ticket A form of Passenger Ticket and Baggage Check designed for issue in various printing devices for which data is computer generated. Automated ticket/boarding pass (ATB) The form of automated ticket and boarding pass. It is a single copy non-carbonised ticket (normally on card stock) with each coupon imprinted separately. Each coupon used for air transport is comprised of a flight coupon and a detachable passenger coupon and boarding pass for a specific flight. One coupon is issued as the passenger receipt which together with all passenger coupons and boarding passes builds up the passenger copy of the passenger ticket and baggage check. {RP1008 (3)} Back End Compensation Commissions that are paid at the end of a contract period based on flown revenues, see also ‘Kickback’. Baggage The equivalent to the term "luggage" defines such articles, effects and other personal property of a passenger necessary or appropriate for wear, use, comfort or convenience in related to his trip. Unless otherwise specified, it includes both checked and unchecked baggage of the passenger Baggage check The box of the ticket where free baggage allowance and actual checked baggage have to be registered and which are issued by carrier as a receipt for the passengers checked baggage Baggage, checked The equivalent to "registered luggage" means baggage of which the carrier takes sole custody and for which carrier has issued a baggage check

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Baggage, excess The part of baggage which is in excess of the free baggage allowance Baggage tag A document issued by the carrier solely for identification of checked baggage, consisting of the baggage tag portion which is attached by the carrier to a particular article of checked baggage and the baggage tag portion which is given to the passenger Baggage, unchecked Baggage which remains in a passenger’s custody Bankers buying rate (BBR) The rate at which, for the purpose of the transfer of funds through banking channels (i.e. other than transactions in bank notes, travellers cheques an similar banking instruments), a bank will purchase a given amount of foreign currency in exchange for one unit (or units) of the national currency of the country in which the exchange transaction takes place. Bankers selling rate (BSR) The rate at which, for the purpose of the transfer of funds through banking channels (i.e. other than transactions in bank notes, travellers cheques and similar banking instruments), a bank will sell a given amount of foreign currency in exchange for one unit (or units) of the national currency of the country in which the exchange transaction takes place Bar Code Machine readable coding system using black lines of varios thicknesses, alternating with blank spaces Benchmarking The setting of standards Between...and... Either in one or in the other direction between two given places or areas = vice versa Biased Influencing the presentation in CRS, fare quote offer or flight itinerary by a change of parameters Bid Price A regulating value: represents the minimum amount for which the next seat on board will be sold. Bid price is calculated per flight/leg/compartment and has to be compared with the CAV laid down in NetLine. As a consequence a seat reservation is confirmed or not Bid Pricing Allocation of capacity per origin and destination according to the point of sale

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Billing and Settlement A method of providing and issuing traffic documents and of accounting and settling accounts between airlines and travel agents. Blacklisted document An accountable traffic document that cannot be honoured because they have been reported lost, stolen, fraudulent or otherwise suspicious. Any carrier which honours such document after notification (including endorsed documents) shall not be entitled to payment of the fares and charges due in connection therewith, provided that the documents concerned fulfilled the document security requirements. BITA Bilateral Interline Traffic Agreement = governs the issuance and acceptance of traffic documents between two airlines. Blackout Period/Dates Certain days or periods when travel at specified fares is not permitted, unless otherwise stated Blocked Seat Agreement One airline buys a number of seats on another airline’s plane. The economic risk is on the side of the seat buying carrier Booking See reservation Booking Class The letter(s) inserted after the flight number in a reservation. It is used for yield management and inventory control. Booking class is usually the first letter of the fare basis code. BSP Billing and Settlement Plan: a standardized procedure for the issuance and the accounting of neutral flight documents. Only when a document is issued a relation to the issuing carrier is established. The accounting and settling accounts between airlines and travel agents proceeds via a clearing house which also is in charge of the collection

Business class fare The full fare established for normal, regular or usual service, the application of which is not dependent upon any specifically limited period or ticket validity or other special conditions Business Plan Standardized and automated marketing plan for every managing director Capacity Allocation Value (CAV) lowest net net-level per flight class or respectively the average going fare per O&D

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Carriage The equivalent to the term "transportation" means carriage of passengers and/or baggage by air, gratuitously or for hire Carriage international Except for the purpose of the Warsaw convention, the carriage in which, according to the contract of carriage, the place of departure and any place of landing are situated in more than one state. As used in this definition, the term "state" includes all territory subject to the sovereignty, suzerainty, mandate, authority or trusteeship thereof Carrier The air carrier issuing the ticket and all air carriers that carry or undertake to carry the passenger and/or his baggage thereunder or to perform any other services related to such air carriage. first carrier the participating carrier over whose air routes the first section of carriage is undertaken or performed issuing carrier the equivalent to issuing airline, is the carrier whose ticket is issued last carrier the participating carrier over whose air routes the last section of carriage under the ticket is undertaken or performed operating carrier the airline actually providing carriage or other services incidental to such air carriage. The operating carrier may be different from the marketing carrier in situations where bilateral agreements exist, e.g. code share agreement. participating carrier a carrier over whose routes one or more sections of carriage under the ticket is undertaken or performed Carrier Fare A carrier owned unilateral tariff normally not interlineable (in contrast to an IATA fare which is interlineable). Interlining may be established through price-harmonization or matching Carrier, forwarding Carrier responsible for the condition which creates a need for involuntary change in the passenger’s journey; on missed connections the carrier on whose flight a passenger is originally ticketed to be carried to a connection point is the forwarding carrier. Carrier Identification Plate (sometimes referred to as ‘Identification Plate’) means a plate supplied by an airline to an agent for use in the issue of traffic documents under a Billing and Settlement Plan Carrier, issuing The equivalent to Airline, Issuing, is the carrier whose Air Waybill or Ticket is issued.

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Carrier, new receiving A new carrying carrier selected for onward carriage by the forwarding carrier from the point where involuntary change of routing becomes necessary. Carrier, operating The airline actually providing carriage or other services incidental to such air carriage. The operating carrier may be different from the Marketing Carrier in situations where bilateral agreements exist, e.g. code share agreement. Carrier, original receiving The carrier on whose flight a passenger is originally ticketed to be carried from a connection point. Carrier, participating A carrier over whose routes one or more sections of carriage under the Air Waybill or Ticket is undertaken or performed. Cat 25: Fare by Rule ( in ATPCO) Rules category which contains the eligibility requirements for a fare by rule and defines the passenger type and the desired discount. The discount(s) is/are based on the amount of the starting fare and automatically shows the discounted fare in the fare display. (This is the difference to the already applied eligibility categories CD and OD: Here the discounted fare is recently shown after pricing functionalities.) Cat 35: Negotiated Fare Restrictions (in ATPCO) Rules category which allows the automated processing of BSP revenue calculation methods as a percentage or flat amount to create net – and/or selling fares for the BSP revenue Certified (death or illness) Substantiated by death/medical certificate Change of Equipment A scheduled change of aircraft, occurring at least once enroute, that is identified by one airline designator/flight number between the station of origin and destination points Change of Gauge See change of equipment Change of Version The number/allocation of seats of an aircraft is changed. The aircraft remains the same Charge An amount to be paid for carriage of goods or excess baggage based on the applicable rate for such carriage or an amount to be paid for a special or incidental service in connection with the carriage of a passenger or baggage

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Charge, cancellation The service charge made by reason of failure of a passenger to use reserved accommodation without having cancelled such accommodation prior to the latest appropriate time for cancellation specified by the carrier Charge, excess baggage A charge for the carriage of excess baggage Charge, joint A charge which applies for carriage over the lines of a single carrier Charge, local {RP1008} A charge which applies for carriage over the lines of a single carrier. Charge, published A charge, the amount of which is specifically set forth in the carrier fares or rates tariff Charge, through The total charge from point of departure to point of destination. It may be a joint charge or a combination of charges Charge, valuation A charge for carriage of baggage, based on the declared value for carriage of such baggage Charges, combination of An amount which is obtained by combining two or more charges Charter The hire of an aircraft Check digit A digit added to a given number to check the accuracy of the number. The modulus 7 check digit used with document numbers is the remainder of the division of the number to be checked by 7. Child A person who has reached the second birthday but not the 12th birthday as of the date of commencement of travel Closed FareContrary to ‘public available fare’ closed fares are open to selected channels or clients. Claim A written demand for compensation, prepared and signed by or on behalf of the passenger, and in the case of baggage, containing an itemised list and value of goods for which compensation is being requested. 13

Clearing Bank The bank or other organisation appointed under BSP to perform all or some of the following functions: • to receive Sales Transmittals from Agents, • to extract and process data therefrom, • to render billings to Agents, • to receive remittances from Agents and • to perform such other functions as are prescribed in the BSP rules. Clearing Bank also means ‘Processing Centre’ where the context so permits. Code-Share Airlines share ones partners plane under own flight numbers and independently sell seats until the flight is fully booked. The revenue amount belongs in total to the operating carrier. Flight offer with airline code of both code sharing partners in order to offer an additional choice without offering an additional product (neighborhood-traffic) and/or to be able to offer a continuous flight connection (beyond code share); in most cases the operating carrier will bear the economic risk, e.g. LH-TG, LH-UA Combination (of fares) Whenever 2 or more OW or RT or half RT fares are used and shown separately in a fare calculation. Combination are only permitted with fares which by their own terms are combinable. Fares used in combination are to be shown separately on the ticket Common interest group Adult passengers who have a bona fide common interest in travelling together by the same routing to the same destination. The common interest must be other than that of qualifying for the discount Commonration Identical tariffication for different origins/destinations Composite IATA crossover rules and regulations; e.g. tariff rules, baggage, special charges Composite flight A flight composed of two or more member flights of any type, that is identified by an airline designator/flight number combination different from any from any of the member flights. Example: AC Flight xxx, from A to C, is the composite flight of AC flight YY from A to B, plus AC flight ZZ from B to C. Computer generated document number A document number that is computer generated and printed on the document at the time of issue. The airline code and form code may be pre-printed, with the serial number being computer generated.

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Computer Reservation System = CRS Computerized system containing information about schedules, availability, fares and related services, e.g. 1A = Amadeus, 1S= Sabre, 1G = Galileo, 1P = Worldspan Conditions of carriage The terms and conditions established by a carrier in respect to its carriage Conditions of contract The terms and conditions shown on the passenger ticket and baggage check Connecting carrier A carrier to whose service the passenger and his baggage are to be transferred for onward connecting transportation Conjunction ticket Two or more tickets concurrently issued to a passenger and which together constitute a single contract of carriage Consecutive pricing units 2 or more pricing units of the same type in a linear direction Consequential damages Damages which are reasonable out of pocket expenses and other provable damages incurred by the passenger as consequence of the loss/demage/delay in the delivery of such personal property Consolidator Ticket wholesaler who in his main office acts as IATA agent. His affiliates are NonIATA agents without any access to CRSs. In order to provide these Non-IATA affiliates with airline rules and tariffs, LH exports their data via Consolidator Distribution to the consolidators to allow an automatic fare display and pricing in their in-house system Constructed fare Unspecified through fares created by the use of add-on amounts, or two or more fares shown as a single amount in a fare calculation and shown as "C/" Contiguous pricing units 2 or more pricing units of the same type sharing the same fare break point but separated by a different pricing unit type Convention The convention for the unification of certain rules relating to international carriage by air, signed at Warsaw, Oct 12, 1929, or that convention as amended by the Hague Protocol, 1955, whichever may be applicable to the carriage hereunder

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Co-terminal Two or more relatively adjacent airports, which for the purpose of these fares, will be considered the same point. EXCEPTION: via AA/BA: Specified cities which may be considered the same point for determination of journey type. Counterfeit document One which is represented to have been printed on behalf of and authorised by a carrier, but which has not been printed on behalf of or authorised by the carrier named or shown thereon as the issuing carrier, including counterfeited neutral documents showing a carrier’s name. If, in good faith, a carrier honours a genuine document issued against a counterfeited document or part thereof, such carrier is entitled to all interline payments attached to the reissued genuine document. Corporate Contract General contract between LH and a company where a specification must be undertaken, e.g. FIFÖ, excess baggage agreement, preferred carrier-contract

Country of commencement of transportation The country from which travel on the first international sector takes place Country of payment The country where payment is made by the purchaser to the carrier or its agent. Payment by cheque, credit card or other banking instruments shall be deemed to have been made at the place where such instrument is accepted by the carrier or its agent Country of unit origin The country in which the unit origin is situated Coupon, flight That portion of a ticket annotated "good for passage" or a segment(s) of an electronic ticket Coupon, passenger The portion of the passenger ticket and baggage check that constitutes the passenger’s written evidence of the contract of carriage CRS subscriber A person or entity other than an airlines using a CRS under contract from a CRS Supplier for the sale of air transportation products and/or other related services CRS supplier Any entity and its affiliates that own in whole or in part a CRS. Currency of the country of payment The currency in which international fares from that country are denominated. {Reso 012}

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Currency of the country of payment The currency in which international fares from the country are denominated Days Full calendar days, including Sundays and legal holidays, provided that, for the purpose of notification, the balance of the day upon which notice is dispatched shall not be counted; and that for purposes of determining duration of validity, the balance of the day upon which the ticket is issued or flight has commenced shall not be counted Deadline Reservation: the minimum/maximum number of days/months before the day of departure by which reservations must be confirmed. Ticketing: the minimum/maximum number of days/months before the day of departure or the minimum/maximum number of hours/days after reservation by which payment and ticketing must be completed; issue date of a PTA constitutes the ticketing date Notes: • When ‘deadline’ is used in paragraphs other than Reservations and Ticketing, the term refers to the deadline for reservations and ticketing. When different deadlines apply, the relevant deadline will be indicated e. g. , ‘before ticketing deadline’. • Before deadline’ includes transactions made also on the deadline date. • (Only applicable when specifically referred to in a Fare Rule) Where this date falls on a weekend/ public holiday, the last preceding business day becomes the deadline. Death Certificate A death certificate or copy thereof duly executed by the competent authorities, i.e. those designated to issue death certificates by the applicable laws of the country concerned, in the country in which death occurred. The death certificate or copy thereof shall remain on the carrier’s files for a period of not less than two years. Declared value for carriage The value of goods or baggage declared to the carrier by the passenger for the purposes of determining charges or of establishing the limit of the carriers liability for loss, damage or delay DecrementingTerminology of PROS. Incrementing the number of overbookings by the number of expected cancellations before the day of departure. Denied Boarding Rejecting the boarding of a full fare passenger with a confirmed seat reservation Denied Boarding Compensation (DBC) Compensation which is offered to a passenger who, in spite of his confirmed reservation, was not checked in due to overbooking of the flight 17

Departure The day/time of the flight on which the passenger is booked/ticketed to travel. Notes 1. Before departure: the definition refers to the first international flight of the pricing unit 2. After departure: the definition refers to subsequent flights of the pricing unit Deportee A person who had legally been admitted to a country by its authorities or who had entered a country illegally, and who at some later time is formally ordered by the authorities to be removed from that country Destination The ultimate stopping place of the journey as shown on the passenger ticket Direct route The shortest all year route operated by a carrier in both directions between ticketed points at which it exercises traffic rights Direct route fare The fare over the direct route between two points. When no direct route fare exists between two ticketed points a fare must be established by combination over a ticketed point on the itinerary. Direct rouinge The shortest route operated by any carrier in both directions between two ticketed points. Direct route fare The fare over the direct route between two points. When no direct route fare exists between 2 ticketed points a fare must be established by combination over a ticketed point on the itinerary Direct routing The shortest all year route operated by any carrier in both directions between 2 ticketed points Document number The unique identification number of a traffic document comprised of the airline code, form code, serial number and, in some cases, a check digit. Domestic carriage Travel in which, according to the contract of carriage, the points of departure, stopover and destination are within one sovereign state Domestic fare A fare applicable between points in the same country

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Domestic transfer A change from the domestic service of one carrier to another domestic service of the same carrier (online transfer) or to the domestic service of another carrier (interline transfer) Economy Class Fare The full fare established for normal/regular or usual service, the application of which is not dependent on any specifically limited period of ticket validity or other special circumstances Edifact Electronic Data Interchange for Administration, Commerce and Transport. Educational establishment A school/academy/college/university offering full-time educational/ vocational/ technical courses for a school year. Does not include a commercial office, industrial/ military establishment or hospital at which a student is serving an apprenticeship unless such apprenticeship is part of the school curriculum at the educational establishment at which the student is enrolled. Electronic coupon An electronic Flight Coupon or other value document held in Carrier’s database. Electronic miscellaneous document (EMD) An electronic record issued by an airline or its authorised agent, in accordance with applicable tariffs, for the issuance of the Excess Baggage Ticket, MCO. EMDs issued in conjunction shall be considered a single electronic record. Electronic ticket (ET) Itinerary/Receipt issued by or on behalf of the carrier, the Electronic Coupons and, if applicable, a boarding document. For BSP: An electronic record issued by an approved location, in accordance with applicable tariffs for the issuance of the passenger ticket. Electronic ticketing a method to document the sale of passenger transportation (electronic ticket) and related services (electronic miscellaneous documents) without requiring the issuance of paper value documents. Electronic ticketing data elements glossary A document that defines each of the data elements used in Electronic Ticketing EDIFACT messages. Electronic ticketing system an automated method, including equipment, programmes and procedures, which has access to airline PNR data, stored in a CRS or airline reservation system for the issuance of electronic tickets.

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Encoded Rules The transformation of pricing - / text parameters in a fixed computer format which allows the automatic pricing and the rules display in CRSs End-on combination Combination of 2 or more fares which could be ticketed separately at a fare construction point (not applicable to combination of fares between the same points) Endorsement The written authority from a carrier to transfer an ATP (accountable traffic document) or individual coupons thereof to another carrier Endorsement Waiver Agreement Carriers concerned mutually agree not to require execution of the standard interline traffic agreement and passengers can change from one to the other airline participating in the endorsement waiver agreement without a formal, written permission Equipment Change Operation of another aircraft/equipment than originally planned Equity Exchange Form of cooperation and interconnection by the exchange of shares Exchange The value of one document moved to another document in accordance with the rules on Voluntary Reroutings for totally unused tickets. Exchange order A document issued by a carrier or its agents requesting issue of an appropriate passenger ticket and baggage check or provision of services to the person named in such document Extraterritorial trip Between Canada and Puerto Rico/Virgin Islands: Any trip which includes transportation: • via one or more carriers within the area consisting of Continental USA and Canada; and • via commercial air (not including charter services or military air services to or from any point outside such area). Extra Section Unscheduled special flight Fare The amount charged by the carrier for the carriage of a passenger and his allowable free baggage

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Fare, applicable For fare construction purposes, a fare which is established after the application of all fare construction calculations, e.g. excess mileage fare, higher intermediate fare, etc. Fare Audit Supervision of tickets issued by travel agents, other airlines or LH in order to check the correct application of tariffs/rules Fare Break points See "Fare Construction Points" Fare component A portion of an itinerary between two consecutive fare construction points. If the journey has only one fare component, the points of origin and destination are the only fare construction points Fare construction points The terminal points of a fare component. These are also termed Fare Break Points Fare Basis Code (FBC) The same as Fare Class Code = FCC regarding the content but without the prime code. Fare Break Point (FBP) The terminal point of fare component Fare Basis Ticked Designator (FBTD) According to HAM LRS: string compiling FCC and TD. Fare Class Code (FCC) IATA industry standard, based on an 8 character code. FCC usually indicates the class of service and also serves as a bridge between the fare and the rule provisions with regards to sales aspects. Fare Type Class (FTCL ) Combines different FTEs into a bundle and can be identical to the FTE. Fare Type Element (FTE ) Part of a FBTD/FCC without any meaning to the fare type itself (LH specific). Fare, direct For fare construction purposes, a fare between 2 points without the application of fare construction calculations Fare, local A fare which applies over the lines of a single carrier Fare, joint A fare which applies over the lines of 2 or more carriers and which is published as a single amount 21

Fare, proportional A fare published for use only in combination with other fares for carriage from, to or through a specified point Fare, published A fare, the amount of which is specifically set forth in the carrier’s fares tariff Fare, sectional A fare for travel by one class of service which is established and used by (a) scheduled air carrier (s) (including any individual joint fares) for a section of a through route Fare, special A fare other than the normal fare Fare, specified The fare specifically set out in a tariff Fare, combination of An amount which is obtained by combining 2 or more fares Filing Request of approval of a tariff with the appropriate government authority Firming A procedure whereby a carrier at a boarding point contacts passengers holding definite reservations to ensure that they actually intend using this space Flight coupon That portion of a ticket annotated ’good for passage’ or a segment(s) of an Electronic Ticket Flight, inaugural (a) operation of an air service over an entirely new route; (b) operation of an air service over an existing route with an extension at either the origin and/or destination points; (c) operation of an air service to a new intermediate point; or (d) operation of a new type of aircraft different from that previously operated by the carrier on the route. Flight interruption This occurs en route when a flight diverts to a city which is not a published/scheduled landing of the flight in question. Flight interruption manifest (FIM) A document which may be issued when it is necessary to reroute passengers on an involuntary basis and time or circumstances do not permit the reissuance of the original flight coupon(s) at the point where the involuntary rerouting takes place.

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Flight number The numerical designation of a flight Footnote Footnote controls first/last travel- or selling day in a fare rule Force majeure Unusual and unforeseeable circumstances beyond one’s control, the consequences of which could not have been avoided even if all due care had been exercised. Foreign air transportation (Except via JL) Transportation between a point in the USA and a point outside thereof. Franchise Form of cooperation where one franchise-receiving partner bears the economic risk and the franchise-giving partner offers his name and image. The franchise-receiving partner pays a fixed charge per passenger to the franchise-giving partner (e.g. IQ is a franchise partner of LH on intra German routes) Free Baggage Allowance The baggage which may be carried without payment of charge in addition to the fare Freedoms of the Air/ Freiheiten der Luft Specific rights entitling an airline to transport passengers/cargo/mail over/via/between sovereign territories. Currently there are generally considered to be nine freedoms of the air. Although these operations are called "freedoms", they are not necessarily available to an airline. Most nations of the world exchange first and second freedoms through the International Air Services Transit Agreement. The other freedoms, to the extent that they are available, are usually exchanged between countries in bilateral or multilateral air services agreements. The eight and ninth freedoms (cabotage) have been exchanged only in limited instances. Under current law, and especially the 1944 Chicago Agreement, international air transport is governed by the principle of national sovereignty, and this places legal restrictions on air traffic. To remove these restrictions, liberalization involves establishing a number of "freedoms", as defined in legal literature and, in some case, international agreements. These freedoms are usually identified by an ordinal number, rising according to the degree of liberalization. The technical freedoms established by the international agreement on the transit of air services (Chicago, 07DEC44) are: •

First freedom - the right to pass over the territory of the signatory States without landing. Example: JL flies from Japan over Russia en route to the United Kingdom. 23

•

Second freedom - the right to land in the territory of the signatory States for non-commercial reasons such as refueling without boarding or deplaning passengers. Example: PR flies from the Philippines and lands to refuel in Guam en route to the San Francisco.

Commercial freedoms laid down bilateral or multilateral agreements •

Third freedom - the right to set down passengers, mail and freight taken up in the territory of the State in which the aircraft is registered. This means that the airline from one country may land in a different country and deplane passengers coming from the airline’s own country. Example: QF flies from Australia to Singapore.

•

Fourth freedom - the right to take on passengers, mail and freight destined for the territory of the State in which the aircraft is registered. In this case an airline from one country may land in a different country and board passengers traveling to the airline’s own country. Example: KE carries passengers from Hong Kong to Korea.

•

Fifth freedom - sometimes referred to as "beyond rights". It is the right to take on passengers, mail and freight destined for the territory of any other contracting State and the right to set down passengers, mail and freight originating in the territory of any other contracting State. This also means the right to enplane traffic at one foreign point and deplane it in another foreign point as part of continuous operation also serving the airline’s homeland Example: SQ has fifth freedom rights to carry traffic between Singapore and Los Angeles, on services which stop at Korea enroute between Singapore and Los Angeles.

Freedoms defined by legal literature: •

Sixth freedom - the right to provide transport services between two countries other than the country in which the aircraft is registered across the territory of that country. This means the right to carry traffic from one state through the home country to a third state. (Sixth freedom can also be viewed as a combination of fourth and third freedoms secured by the country of registry producing the same effects as the 5th freedom vis-à-vis both foreign countries.) Example: SA carries sixth-freedom traffic between New York and Perth via Johannesburg by carrying passengers traveling from New York to Johannesburg and then on to Australia.

•

Seventh freedom - the right to operate completely outside the territory of the state of registration and to set down or take on passengers, mail or freight originating in or destined for a third State which is not the State of registration. 24

In other words, this is the right to carry traffic from one state to another state without going through the home country. LA operates between Lima and Los Angeles without serving Chile. •

Eighth freedom - also called cabotage and almost no country permits it. Airline cabotage is the carriage of air traffic that originates and terminates within the boundaries of a given country by an air carrier of another country. Example: MNL PR HNL PR SFO where travel on PR between HNL and SFO is 8th freedom traffic.

Additional unofficial freedom of the air: •

Ninth freedom - the right or privilege of transporting cabotage traffic of the granting country on a service performed entirely within the territory of the granting state (also known as "stand alone cabotage"). This is different from the eight freedom because the eighth freedom is tied in to an international leg whereas ninth freedom is purely cabotage or domestic travel. Actually (in 2006) no example exists.

Most countries such as the USA prohibit cabotage operations by foreign airlines. Freely associated states Republic of Marshall Islands and Federated States of Micronesia (along with Republic of Palau) are constitutional governments "in free association" with the US (also known as "freely associated states"). They are independent of U.S., except notably for defence matters, and relations with these two States are handled by State Dept. Any IATA fares/rates agreement involving Marshall Islands or Micronesia would be considered non-US related. Freesale Agreement on any Carrier Bi- or multilateral agreement between airlines or between airlines and CRSs which permits an immediate confirmation of space in accordance with terms of agreement without the necessity of maintaining space availability information until the respective carrier closes the flight sale Freesale on Code Share Partners Code share often in connection with a special prorate agreement. Both the code sharing partners may sell seats up to the last available space Frontend = Upfront Incentive payment when ticket is bought Fulfilment Execution of an order, with respect to ticketing processes: the issue of a ticket document or in case of Etix the inclusion of an account number in the passenger`s record

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Gap The unflown part of an itinerary involving transportation by means other than a scheduled service Gateway First point of arrival or last point of departure in a country or an area General sales agent (GSA) Any person to whom a carrier has delegated general authority to represent it for purposes of sales of passenger and/or cargo air transportation in a defined territory and who is remunerated accordingly. Give-away Anything given gratuitously by a carrier, whether or not paid for by the carrier, to a passenger, other than air carriage from airport of departure to airport of destination Global indicator The global routing applicable to the fare as shown in the fares book. (e.g. AP/AT/EH/TS/WH) Going Fare The ‘going fare’ is the ‘publicly available fare’ per compartment that is used for the most part. It is often the lowest fare. Go-Show A revenue passenger who presents himself at a designated check-in location and who is prepared to accept space subject to availability as he made no reservation for this flight Government Approval Government requirement for an airline for the application of tariffs for the flights between two countries: • Double approval = the fare must be approved in country of departure and in country of arrival. • Unilateral approval = the fare must be approved in country of departure or in country of arrival. Disapproval: One or both countries disapprove the fare/rule conditions Ground transportation Bus, limousine, taxi or train service between air terminal and airport Half RT fare {Reso 012} Half of a specified or constructed round trip normal or special fare. In the absence of a specified or constructed round trip normal fare, the one way normal fare is considered to be a half round trip normal fare. If a specified or constructed one way special fare may be doubled to establish a round trip special fare, the one way special fare is considered to be a half round trip special fare.

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Hospitalization Admittance/confinement to a hospital on an inpatient basis of at least one night duration. Note: Out-patient care does not constitute hospitalization. Hot spot carbon {RP1008 (3)} A type of carbon used to produce the image on the flight, exchange and passenger coupons of traffic documents. Higher Intermediate Fares (changed form former ‘Points’) = HIP According to a IATA Resolution : ‘any direct route fare on sectors from fare origin to destination and any point in this sector in the same class of service.’ Hosted Airline/Carrier Airline utilizing facilities of another system to process reservations and/or other passenger related information on an inventory basis IATA (International Air Transport Association) World trade association of airlines which operate international services for the purpose of interlining and coordinating their fares and conditions, headquarters in GVA and YUL . IATA Fare A IATA fare is a published fare. It is multilaterally agreed on IATA conferences. It allows interlining among IATA airlines, see also YY-Fares. ICAO International Civil Aviation Organisation = internatonal convention if the United Nations dealing with all technical, operational and organizational aspects of civil aviation.(www.icao.int) Immediate family Spouse, children (including adopted children), parents, brothers, sisters, grandparents, grandchildren, parents-in-law, brothers-in-law, sisters-in-law, sons-inlaw, daughters-in-law Important notice If a fare is restricted and such restrictions are not clearly evident from the required entries on the ticket, such restrictions may be written, stamped or pre-printed in plain language in the ‘‘Endorsements/ Restrictions’’ box of the applicable flight coupon(s) and/ or attached to the ticket by use of an appropriate notice. In addition, where a fare is restricted to time of travel or period of validity, a special fare notice, similar to that shown below, may be used. ———————IMPORTANT NOTICE This is a ‘‘SPECIAL FARE’’ ticket which involves travel restrictions. When making or changing reservations, please advise the airline or your travel agent of the special fare so that they may assist you in complying with the restrictions. Failure to comply with the restrictions may result in an increase in fare and/or additional cost to you. In some cases there are fees for changing or cancelling special fare tickets. 27

Notes: 1 This will not preclude any carrier from producing its own restricted fares notice if so desired. 2 This Important Notice is only mandatory when specifically required by Paragraph 18, of a particular fare rule.

Inadmissible passenger (INAD) A passenger who is refused admission to a country by authorities of such country, or who is refused onward carriage by an airline or government authority at a point of transfer, e.g. due to a lack of a visa, expired passport, etc. (PSC Reso 701) Incapacitated passenger {PSC Reso 700)} Those with physical or mental disability; or with a medical condition, who require individual attention or assistance on enplaning/deplaning during flight and during ground handling which is normally not extended to other passengers. This is apparent from special requests made by the passengers and/or their family or by a medical authority, or from obvious abnormal physical or mental conditions observed and reported by airline personnel or industry-associated persons (travel agents, etc.) Inclusive tour A pre-arranged tour for groups or individuals consisting of air travel and surface arrangements other than solely public transportation Inclusive tour fare A fare specifically established for the use of inclusive tours which conforms to certain minimum standards Indirect route Any scheduled continuous air route other than a direct route Infant A person who has not reached his/her second birthday as of the date of commencement of travel InfoFlyway LH-E-Commerce owned internet portal with fare information/offers and flight/tour arrangements for LH and Thomas Cook (www.infoflyway.de) Interface A translating function between a user and a system or various systems or between two or various systems Interline Agreement Bilateral or multilateral agreement between airlines for passenger- or freight services Interline transfer Transfer from the service of one carrier to the service of an other carrier 28

Interline transfer point (interlining) Any point at which the passenger transfers from service of one carrier to the services of another carrier Interline transportation Transportation on the services of more than one carrier Interlining (through IATA) Travel or potential travel involving multiple airlines on a single ticket, bought in one single transaction and using a single currency offering through checked baggage and high degree of flexibility as to timing, routing and carrier selection Intermediate class A class of service with seating standards which may be superior to those provided on economy/tourist class but less liberal than first class International Travel between 2 or more sovereign states International carriage (Except when the Convention is applicable) carriage in which, according to the contract of carriage, the place of departure, and any place of landing are situated in more than one state. As used in this definition, the term “state” includes all territory subject to the sovereignty, suzerainty, mandate, authority, or trusteeship thereof. International carriage as defined by the Convention means any carriage in which, according to the contract of carriage, the place of departure and the place of destination, whether or not there be a break in the carriage or a transshipment, are situated either within the territories of two High Contracting Parties to the Convention, or within the territory of a single High Contracting Party to the Convention, if there is an agreed stopping place within a territory subject to the sovereignty, suzertainty, mandate or authority of another power even though that power is not a party to the Convention International Sale Indicator (ISI) Not applicable to original ticket issues. A code used to identify where the sale and the issuance of a ticket took place in relation to the country of commencement of international transportation (COC). Applies only to tickets that have been issued and travel commencing before 15JAN05 and are reissued after 15JAN05: SITI: SOTI: SITO: SOTO:

Sale and ticket issued inside COC Sale outside COC, ticket issued inside COC Sale inside COC and ticketed issued outside COC Sale and ticketed outside COC

These codes are not applicable to wholly domestic transportation. Scandinavia and US/Canada shall each be treated as a single country for purposes of determining the ISI code.

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International sector A sector of uninterrupted air travel arrival and departure points are in 2 different countries International transfer A change from international service to another international service of the same carrier (online transfer) or a different carrier (interline transfer) International/domestic transfer A change between the international service of one carrier and domestic service of the same carrier (online transfer) or another carrier (interline transfer) Intraline transportation Transportation solely by the service of a single carrier IROE = ROE IATA rate of exchange published by IATA quarterly to convert local currency fares to a neutral unit of construction (NUC) and to convert total NUC amounts to the currency of the country of commencement of transportation Joint Venture More than one carrier participates in economic risks and revenues of a flight Joint Venture Agreement Bilateral code share agreement where both carriers share costs and revenues/the economic risk, no matter which code share flight number is used Journey Origin to destination of the entire ticket. A journey may include 2 or more subjourneys Key Account High yield client Kickback Retroactive incentive payment if contract has been fulfilled/flight coupons have been used Leg The space between 2 consecutive scheduled touchdown points on any given flight Local combination Combination of 2 fare components between the same points to create a single pricing unit Local currency fares Fares and related charges expressed in the currency of the country of commencement of travel; see currency rules for those countries where the us dollar is used for local currency

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Lozenge The start/stop character used in conjunction with an OCR document number on flight coupons to identify the 13-digit numbering scheme as opposed to the 12-digit scheme. Machine readable Acceptable by a system without manual input. Magnetic stripe A stripe of magnetic material affixed to the back of a Computer Ticket or an Automated Ticket/Boarding Pass or Credit Card, on which most of the data relevant to that document is magnetically encoded, and is machine readable. Marketing Carrier The airline whose designator and flight number are used for the distribution of a product that is actually operated by another airline (= the operating carrier) Market Fare Carrier owned fare, normally non-interlineable, which has not been filed officially through government or through IATA. They can be filed in a CRS (e.g. Nego-Fares, Private Fares) or distributed to an agent on paper (‘paper fare’). They can be public available by intention or closed/limited to certain user groups Marketing Flight Number The code share flight number of the non-operating carrier Matching The adoption of another carriers`s fare/rule in the LH-tariff system Maximum permitted mileage (MPM) The maximum which may be flown between two city pairs/a fare component (transported direct miles plus 25%) Maximum outside linear dimensions The sum of the greatest outside depth plus the greatest outside height plus the greatest outside length. Medical certificate 1. In the case of illness, a note issued by a doctor on letterhead or prescription pad 2. In the case of hospitalisation, a copy of any document certifying hospitalisation issued by the hospital administration involved. Message construction matrix A grid containing a master list of data elements that comprise each Electronic Ticket/Miscellaneous Documents EDIFACT message. Military agencies The departments of the Army, Navy, Air Force, Marine Corp, Coast Guard and their respective training academies. The Reserve Officer Training Corps is not included. 31

Military passenger Military personnel of the US military agencies who are on active duty status or who have been discharged from active military service within 7 days of the date of travel.

Minimum group size Minimum number of passengers required to qualify for a fare Minimum tour price (MTP) The minimum selling price for the tour calculated as the air fare plus an amount for land arrangements Minor Means a person who has reached his/her second birthday but not his/her 18th birthday as of the date of commencement of the travel Miscellaneous charges order (MCO) Document issued by carrier or agent requesting the issue of a flight ticket, baggage check, refund or other provisions of service to the person named in such document. Misconnection A passenger who, due to late arrival or non-operation of his original delivery flight, arrive at the interline point by his original delivering flight, an alternative flight, or surface transportation, too late to board his original receiving flight. Mutli-access system A system which enables a user to have real-time direct access to a variety of airline systems through a common switching centre and/or interface. Multi-host system A system that provides more than one airline with the facility to process, on an inventory basis, reservations and other passenger related functions. Multiple purpose document (MPD) A form used for automated issuance of interline accountable traffic documents other than the Passenger Ticket and Baggage Check such as an Excess Baggage Ticket, Tour Order, Prepaid Ticket Advice, MCO (specified or unspecified) and Agents Refund Voucher. It is a multi-copy carbonised form or a document issued coupon-bycoupon for use by carriers and travel agents. Multilateral Interline Traffic Agreement = MITA The filing by IATA-MITA allows the use of an airline`s tariff/charge to all IATA carriers. Multilateral Prorate Agreement = MPA Contract regulating the distribution of sector fares on a through fare between carriers on basis of IATA industry standards

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Multiple Purpose Document Used as a replacement to an MCO for travel agents with semi-prepared and specified items and only for specified use National A person who has the citizenship of a country either by birth or by naturalisation Negotiated Fare = Nego Fares LH market fares published through data distribution directly in Amadeus. Faredisplay in 1A=Amadeus e.g. access for all users: FQD FRASEL/R,N for coporate net rates with a coporate number specifing a user: e.g. FQD FRASEL/R,C001234 Nesting The physical gathering of class contingents according to their values in the available booking classes. Depending on booking prognosis per flight such booking maximum capacities are allocated for all classes by an optimization system. The resulting value is then shown in the bid price as AUL = authorized booking level, see example. BS LH782/09JAN 3-1 MUC-SIN 8F(FAO)54C(CDIR)173M(YBMHXQNVEWS) »MULT: MUCSIN »NOOP SQ2001 NZ4588 ** BID PRICE ** MUC-SIN LT MUC 2035/1530+1 SIN FORECAST: F:002 C:013 M:133 MUC-SIN CL LEG BKD SAL AUL GRB GRL WLB BLK F MUC SIN 002 006 008 0 0 0 0 C MUC SIN 014 043 057 0 0 0 0 M MUC SIN 148 051 199 0 0 0 0 Net Ticket value NetLine Is a software program importing fares and rules of defined carriers and thus allows the monitoring of these competitor’s pricing. Any import only starts when a fare record or rule has been amended. By implanting filters defined data may be selected according to specified criteria Net Net Net-Fare less additional commission Net Net Net NetNet-Fare plus other incentives like Miles&More / credit card provisions/the pay off for fees for CRSs etc. So called „Triple Net“ Net Rate Net Rates are distinguished by discounts directly given to the customer like Corporate Net Rates (CNR) and net rates given to certain sales channels, e.g. tour operator. 33

Net Revenue The value of the prorated sectors for the LH coupons on a ticket with different participating carriers Neutral Ticket Form of an automated ticket for use of travel agents not bearing any preprinted individual airline identity Non affinity group Members of a travel group who do not share a common affinity Non-IATA Carrier {Reso 012} Any carrier who is not a Member of IATA. Non-TC-Member A member of IATA who has elected not to participate in traffic coordinating conference Normal fare {Reso 012} A fare established for intermediate, first or economy class service and any other fare denominated and published as a normal fare (e.g. C2, F2, Y2). Children’s fares and infants’ fares which are established as a percentage of the fares referred to above are also considered to be normal fares. EXCEPTION: The full fare established for a first, intermediate or economy/tourist class service and any other fare denominated and published as a normal fare (e.g. C2/F2/Y2). Children’s and infants fares which are established as a percentage of the fares referred to above are also considered to be normal fares. Normal Fare Open Jaw Travel from one country and return thereto, comprising two international fare components, only and where. 1. origin open jaw: the outward point of departure in the country of unit origin and the inward point of arrival in the country of unit origin are different OR 2. turnaround open jaw: the outward point of arrival and the inward point of departure are different OR 3. double open jaw: the outward point of departure in the country of unit origin and the inward point of arrival in the country of unit origin are different (origin jaw) AND the outward point of arrival and the inward point of departure are different (turnaround open jaw) No-show Passenger who does not show up on his booked flight without former rebooking /cancellation, who fails to use reserved accommodation for reason other than missed connections No-show charge The charge made by reason of the failure of a passenger to use reserved accommodation, either through failure to arrive at the airport at the time fixed by the

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carrier, or through arriving improperly documented or otherwise not ready to travel on flight. Note Defines the conditions for a fare, same as fare rule Notice of Contract Terms Incorporated by Reference {RP1008} The terms and conditions shown on the Passenger Ticket and Baggage Check NUC Neutral unit of construction A common unit used to construct fares using different local currency fares Off-premise ticket A ticket intended for use by Travel Agents, whether or not this bears a preprinted individual airline identity. Off-premise transitional automated ticket (OPTAT) Either form of automated ticket, normally issued by agents issued in an approved location of a passenger sales agent or a commercial account. It is a multi-copy carbonised ticket. On-line Within one airline or one system, or connected to a computer system. On-line tariff data base The remotely accessible on-line version, maintained by the filer, of (1) the electronically filed tariff data submitted to the “official D.O.T. tariff database,” and (2) the Departmental approvals, disapprovals and other actions, as well as Departmental notations concerning such approvals, disapprovals or other actions, that Subpart W of the proposed Part 221 requires the filer to maintain in its database. The term “official D.O.T. tariff database” means those data records (as set forth in Sections 221.283 and 221.286 of the rule) which would be in the custody of, and maintained by the Department of Transportation.

On-line transfer Transfer from the service of one carrier to another service of the same carrier On-line transfer point Any point at which the passenger transfers from one service of a carrier to another service of the same carrier but bearing a different flight number One way subjourney Part of a journey wherein travel from one country does not return to such country and for which the fare is assessed as a single pricing unit using a OW fare

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One way trips A one-way trip is considered to be any journey which, for fare calculation purposes, is not a complete round or circle trip entirely by air Open Jaw Travel from one country and return thereto comprising not more than 2 international fare components with a domestic surface break in one country either at unit origin or unit turnaround or a surface break at both unit origin and unit turnaround for which the fare is assessed as a single pricing unit using 1/2 RT-fares. • single open jaw shall mean open jaw at origin or destination (SOJ) • double open jaw shall mean open jaw at origin and destination (DOJ) • turnaround open jaw shall mean where the outward point of arrival in the country of unit turnaround and the inward point of departure in the country of unit turnaround are different (TOJ) • origin open jaw shall mean where the outward point of departure in the country of unit origin and the inward point of arrival in the country of unit origin are different (OOJ) Exceptions: • For travel originating in Canada or USA, the surface break may be permitted between countries in the European sub-area; provided travel in both directions is via the Atlantic. • Canada, USA shall be considered as one country • Scandinavia shall be considered as one country One Way Subjourney Check = OSC (Consecutive) Oneway subjourney check: minimum fare for consecutive/contiguous subjourney calculated with OW fares. For two or more consecutive one way pricing units, do not undercut the published direct through fare Exception: fares to/from/via USA Operating Carrier The airline actually providing the aircraft and crew operating the flight. Origin The initial starting place of the journey as shown on the ticket Other charges Charges with no relation to fares, such as taxes, fees, etc. excluding excess baggage charges. Outsourcing The transfer of company owned processes to another company Partner Plus Incentive program where retroactively a fare discount is given to a company in relation to the revenue created on LH services.

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Passenger = PSGR Any person, except members of the crew, carried or to be carried in an aircraft with the consent of the carrier Passenger Name Record (PNR) record of passenger requirements containing all information necessary to enable reservation to be processed and controlled by the booking and participating airlines Passenger Type Code = PTC Description of certain type of passengers. Passenger Type Class = PTCL Combines different PTEs into a bundle and can be identical to the PTE. Passenger Type Element = PTE Part of a FCC/FBTD describing certain qualities like passenger type and percentage of discount. It is also part of the ticket designator. Pay as you Fly (PAF) Virtual intra German domestic ticket on basis of a discounted fare on selected routes similar to an Etix with following differences: charge applies only after check-in procedure and use of the flight to special LHclients with a special credit card designed for the PAF-procedure. If passenger did not make use of the flight he checked in for, the ticket will be automatically voided and not charged for. Ticket is always a OW Pitch, seat The distance between the front edge of one seat in an aircraft and the front edge of the seat immediately in front when both are in an upright position Point of turnaround The farthest geographical fare break (between 2 fare components) from the PU origin Predesignated PTA point The location to which PTA messages to specified airlines must be addressed. Prepaid ticket advice (PTA) The notification through an airline that one person in one city paid a ticket of another person in another city. The document issued is an MCO Pricing unit A journey or a part of a journey which is priced as a separate entity, i.e. is capable of being ticketed separately Prime Code First digit (letter) of FCC or FBTD string, usually equals booking class/ reservation booking designator (RBD).

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Private Fares LH market fares published through data distribution in ATPCO to allow pricing and ticketing in 1G=Galileo, 1S=Sabre, 1P=Wolrdspan and also in 1A=Amadeus. e.g. access in Amadeus for all users: FQD FRASEL/R,U for coporate net rates with a coporate number specifying a user: e.g. FQD FRASEL/R,U001234 Proactive Pricing Initiating the price/rule of a fare Prorate Valuation of flight coupons/sectors flown on a through fare Prorating Division of a joint fare, rate or charge between the carriers concerned on an agreed basis Public Available Fare The fare is not limited to a certain user group (corporate or single agents), but internationally offered to the entire market (e.g. fare lists to all agents without any limitation to the final user). It can be a ‘published’ or ‘market fare’. Published Fare This fare is filed in a CRS and available to all with access to that CRS without any limitation regarding the office IDs. These fares cannot be ‘closed fares’. Public special fare All special fares except IIT/GIT fares Real-Time A computer system which processes the input and gives a response immediately or within seconds. Rebooking A change to the reservations data without a change of ticketed points. Reactive Pricing Matching the price/rules of another carrier’s fare Reconfirmation A requirement that passengers, under certain given circumstances, advise a carrier of their intention to use the space reserved Refund The repayment to the purchaser of all or a portion of a fare rate or charge for unused carriage or service

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Refund, involuntary A refund of an unused ticket or portion thereof or an unused MCO required where because of safety or legal requirements or the condition or conduct of the passenger carriage is refused. Refund, voluntary A refund of an unused ticket or portion thereof or an unused MCO other than an involuntary refund. Reissue An alteration to a ticket that cannot be done through revalidation and requires issuance of a new ticket Issuance of a new ticket against a previously issued ticket in accordance with the provisions of Voluntary Reroutings for partly used pricing units. Related charges Charges such as cancellation penalties, non-refundable amounts, rebooking an rerouting charges, stopover charges, weekend surcharges etc and xbag charges Reroute To issue a new ticket covering transportation to the same destination, but via a different routing than that designated on the ticket, or to honour the ticket held by the passenger for transportation to the same destination but via a different routing Rerouting Change of routing and/or other changes which require ticket reissuance. Reservation Equivalent to the term ‘booking’. The allotment in advance of seating or sleeping accommodation for a passenger or of space or weight capacity for baggage or goods.

Reservations booking designator (RBD) The code used in reservation messages to denote the compartment in which reservations are made Resident A person legally living in a country of which he/she is/is not a citizen, provided that a more restricted definition may form part of a local agreement Return subjourney Part of a journey wherein travel is from a point/country and return thereto and for which the fare is assessed as a single pricing unit using 1/2-RT-Fares. RT/CT, NOJ also applicable to special fare open jaw returning to the same or another country. Return Subjourney Check = RSC (Consecutive) return subjourney check for normal fares. Minimum fare for consecutive/contiguous subjourneys calculated with 1/2 RT fares (RT/CT/ONJ) 39

RSC does not apply to USA/Canada Revalidation The authorised stamping or writing upon the passenger ticket evidencing that it has been officially altered by the carrier. Any changes on origin; destination; stopover points or fare are forbidden. Revenue The net amount earned Round trip Travel entirely by air from a point to another point and return to the original point comprising two half round trip fare components only, for which the applicable half round trip fare for each component, measured from the point of unit origin, is the same for the routing traveled; provided that this definition shall not apply to round the world travel. If the fares to be used differ through class of service/seasonality/day of week/ carrier variations, the outbound fare shall be used also for the inbound fare component for the purpose of determining if the pricing unit is a round trip Round-the-world Travel from the point of origin and return thereto must include only one transatlantic and one transpacific crossing Routing All sectors flown by a passenger from origin to destination. If a fare is based on a routing, no other transfer/stopover points may be used. A routing overrules the transfer/stopover conditions of the fare rule with respect to the airports named therein Rule Defines the conditions of a fare, same as fare note. Rule = fare note in ATPCO, the standard conditions can be found in GGAIRLHPT16INFO or FQN S999 Sales When used in the context of sales restrictions for advertising and sales, sales shall include the issuance of tickets, MCOs, MPDs and PTAs. Sales Outlet A company’s link to the customer (e.g. callcenter, ticket office) Satellite ticket printer (STP) a device which is capable of printing traffic documents, but only at the direction of and upon the transmission by a head office or branch office location from which a satellite ticket printer is remotely controlled and to which it is electronically connected. Scheduled Air Service Service of an airline displayed in an official airline guide with two-character or threeletter airline designator operating between airports with three letter codes

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School year via AS: Means a period of 12 consecutive months less whatever interruptions for vacations are normally granted by the education establishment at which the student is enrolled; provided that where the official scholastic year is less than 12 months, “SCHOOL YEAR” shall mean not less than a 6 month period less whatever interruptions for vacations are normally granted at the educational establishment at which the student is enrolled. Seat Swap Bilateral buying of a number of seats of carriers. The economic risk is on side of the seat buying carrier Sector A portion of the journey comprised of legs or segments, usually used in reference to fare construction Segment A portion of the journey between boarding and disembarkation points that may be comprised of a leg or group of legs Selling Fare A negotiated fare including commissions and/or charges. Servicing airline An airline whose computer system is used to make reservations and print (or to acquire ticketing data to print) neutral tickets either on its own behalf or on behalf of other airlines. A servicing airline shall also act as a ticketing airline. Shortest operated mileage (SOMS) The shortest distance, using non-stop sector mileages between any pair of points published in the IATA mileage manual Side trip Travel from and/or to an en-route point of a fare component Side trip combination Combination of a pricing unit at an en-route point of a fare component Special drawing right (SDR) A rate of currency exchange set by the international monetary fund Special fare Any other than a normal fare Standard traffic document {RP1008 (3)} Any Traffic document used or issued in an IATA BSP country/area. Standby {RP1008/PSC 766 (1)} Equivalent to "Go Show", means a potential revenue passenger at a designated check-in location and who is prepared to accept space subject to availability 41

Standby passengers Passengers who will board a flight subject to space availability Special Prorate Agreement = SPA Bilateral specified prorate agreement between two airlines. The agreement is not agreed through IATA. Stock control number The unique identification number that is preprinted on automated tickets without preprinted serial numbers, for control and blacklisting purposes. Stopover When a passenger arrives at an intermediate point and is scheduled to depart later than 24 hours after arrival. (Local time) For travel wholly within Central America or between Central America and Panama: 6 hours Straight Rate Prorate = SRP Interline proration according to weighted miles. Sunday rule Return travel from the point of turnaround must not commence before 00:01 hours on the Sunday following the day of outbound departure Exception within Europe: Return travel from the last fare construction point outside the country of unit origin must not commence before 00:01 hours on the Sunday after the day of arrival at the first fare construction point outside the country of unit origin Sundry charges Charges to passengers which shall include but not be limited to charges for change of reservation(s); for change of routing. These charges shall not be prorated and will accrue to the airline who issued the MCO/MPD.

Surface sector A sector between two intermediate points of a fare component where travel is via other than air transportation Tariffs The published fares, rates, charges and/or related conditions of a carrier Throughfare The applicable for travel between two consecutive fare construction points via an intermediate point(s) Ticket Either the document entitled "passenger ticket and baggage check" or an electronic ticket Ticket Designator 42

Contains Passenger Type with applicable percentage of discount, separated by ‘.’ Or ‘/’ from FCC Ticket, conjunction A ticket issued to a passenger concurrently with another ticket(s) which together constitute a single contract of carriage Ticket, excess baggage A receipt issued by a carrier to a passenger for valuation charges Ticketed point Points shown in the "good for passage" section of the passenger ticket Ticketed point mileage (TPM) The distance between pairs of points published in the TPM-manual Ticketing carrier selection rules Rules governing the selection by the Travel Agent of the carrier to be designated as the issuing carrier on a neutral ticket. Ticketing system The system which imprints the automated accountable document, which is represented by a four character code. Ticketing time limit Means a time by which the passenger must secure his ticket for a confirmed reservation as required by the carrier Tour conductor A person who is in charge of and/or who personally escorts a group of at least 10 passengers for all or part of the itinerary Tour organiser A tour operator or commissionable passenger, sales agent or in the case of tours initiated by carrier, the person responsible for the travel arrangements of the inclusive tour group Traffic document Ticket, MCO or any other accountable passenger traffic document Transatlantic fares Fares between points in Area 1 and points in Area 2 and 3 via the North, Mid or south Atlantic Ocean and via polar routes Transatlantic sector (used in connection with North Atlantic fares): that portion of the journey covered by a single flight coupon, from the last point of departure in Area 1, to the first point of arrival in Area 2 and vice versa

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Transfer A change from the service of one carrier to another service of the same Carrier (online transfer) or to the service of another carrier (interline Transfer) Transfer point Any point at which the passenger transfers from the services of one carrier to another service of the same carrier (bearing a different flight number) or to the service of another carrier Transpacific Transportation between Area 1 and Area3 via the Pacific Ocean Transpacific fares Fares between points in Area 1 and points in Area 3 via the North/Central or South Pacific Transpacific sector The portion of travel covered by a single flight coupon from the point of departure in Area 1 to the point of arrival in Area 3 and vice versa Transit passengers Passengers at an en route stop, or connecting passengers with a stopover, to/from other scheduled flight(s) Travel The passenger routing identified by ticketed points and not the aircraft routing Two-Tier-Pricing The structure and/or individual fares are different on common O&Ds between partners. Types of Journey OW = One Way, RT = Round Trip, CT = Circle Trip, OJ = Open Jaw in general, ONOJ = Origin Normal Fare Open Jaw, OOJ = Origin Open Jaw, TOJ = Turn Around Open Jaw, DOJ = Double Open Jaw , NOJ = Normal Fare Open Jaw, DNOJ = Double Normal Fare Open Jaw Unaccompanied Minor = UM When used for children and infants fares this shall mean the child/infant is not accompanied by an adult Unchecked baggage (equivalent to hand luggage) Baggage other than checked baggage Unit destination The ultimate stopping place of a pricing unit Unit origin The initial starting point of a pricing unit 44

Validation The authorised stamping or writing upon the passenger ticket evidencing that it has been officially issued by the carrier Validating carrier The issuing airline whose numeric airline code is reflected in the electronic transaction for the flight/value coupon(s), The Validating Carrier shall be the controlling and authorising entity for Electronic Ticketing transactions. Via When used in conjunction with carrier two letter abbreviations means „applicable to“ the carrier when such carrier’s tariff is used Waitlist segment An unconfirmed segment for specific flight(s) for which seating was not available at the time reservation were requested Wetlease A carrier leases plane and crew of onother airline and operates under his own flight number with own economic risk Year {PSC735 (5.3} For the purpose of determining the duration of ticket validity, shall mean a period of time from the date of ticket issue or the date of commencement of travel, as applicable, to the corresponding date in the subsequent year Yield The average revenue, result of total earnings divided by the number of coupons YY-Fare IATA fare as published in systems

Areas Area 1 All of the North and South American Continents and the islands adjacent thereto, Greenland, Bermuda, the West Indies and the Islands of the Caribbean Sea, the Hawaiian Islands (including Midway and Palmyra) Area 2 Europe (as defined below), Africa and the islands adjacent thereto, Ascension Island and that part of Asia west of Ural mountains, including Iran and the Middle East as defined below Area 3 Asia and the islands adjacent thereto except the portion included in Area 2; the East Indies, Australia, New Zealand and the islands of the Pacific Ocean except those included in Area 1 45

Tariff Coordinating Conference Sub-areas TC1 Mexico sub-area between: Canada, USA (excluding Puerto Rico and the Virgin Islands, US) and Mexico TC1 Caribbean sub-area (see Note 1) a) between: USA (excluding Puerto Rico and the Virgin Islands, US) and: Bermuda, Bahamas, The Caribbean Islands, Guyana, Suriname, French Guiana b) between: Canada, Mexico and: Bermuda, Bahamas, the Caribbean Islands (including Puerto Rico and the US Virgin Islands), Guyana, Suriname, French Guiana c) i) within the area composed of Bermuda, Bahamas, The Caribbean Islands (including Puerto Rico and the Virgin Islands, US) c) ii) between the area referred to in (i) above and Guyana, Suriname, French Guiana TC1 Longhaul sub-area (see Note 1) a) between: Canada, Mexico, USA and: Central America, South America b) between: Bermuda, Bahamas, the Caribbean Islands, Guyana, Suriname, French Guiana and: Central America, South America c) between Central America and South America d) within Central America TC1 Within South America sub-area Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Panama, Paraguay, Peru, Suriname, Uruguay, Venezuela. TC2 Within Europe sub-area Albania, Algeria, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland (Republic of), Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia FYROM (Former Yugoslav Republic of), Malta, Monaco, Moldova (Republic of), Morocco, Netherlands, Norway, Poland, Portugal (including Azores and Madeira), Romania, Russia (in Europe), San Marino, Serbia and Montenegro (formerly Yugoslavia) Slovakia, Slovenia, Spain (including Canary Islands), Sweden, Switzerland, Tunisia, Turkey, Ukraine, United Kingdom. TC2 Within Middle East Sub-area Bahrain, Egypt, Iran (Islamic Republic of), Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Sudan, Syrian Arab Republic, United Arab Emirates (comprised of Abu Dhabi, Ajman, Dubai, Fujairah, Ras Al Khaimah, Sharjah, Umm al Qaiwain), Yemen (Republic of). TC2 Within Africa sub-area Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon (Republic of), Cape Verde (Republic of), Central African Republic, Chad, Comoros, Congo (Brazzaville), Congo (Kinshasa), Côte d’Ivoire, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, 46

Mozambique, Namibia, Niger, Nigeria, Reunion, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Swaziland, Tanzania (United Republic of), Togo, Uganda, Zambia, Zimbabwe. TC2 Europe – Middle East sub-area between the TC2 Within Europe sub-area and the TC2 Within Middle East sub-area TC2 Europe – Africa sub-area between the TC2 Within Europe sub-area and the TC2 Within Africa sub-area TC2 Middle East – Africa sub-area between the TC2 Within Middle East sub-area and the TC2 Within Africa sub-area TC3 South Asian Subcontinent sub-area Afghanistan, Bangladesh, Bhutan, India (including Andaman Islands), Maldives, Nepal, Pakistan, Sri Lanka. TC3 South East Asia sub-area Brunei Darussalam, Cambodia, China (excluding Hong Kong SAR and Macao SAR), Chinese Taipei, Guam, Hong Kong SAR (China), Indonesia, Kazakhstan, Kyrgyzstan, Lao (People’s Democratic Republic), Macao SAR (China), Malaysia, Marshall Islands, Micronesia (includes Caroline Islands except Palau Islands Group), Mongolia, Myanmar, Northern Mariana Islands, Palau, Philippines, Russia (in Asia), Singapore, Tajikistan, Thailand, Timor Leste, Turkmenistan, Uzbekistan, Vietnam. TC3 South West Pacific sub-area American Samoa, Australia, Cook Islands, Fiji, French Polynesia, Kiribati (Canton and Enderbury Islands), Nauru, New Caledonia (including Loyalty Islands), New Zealand, Niue, Papua New Guinea, Samoa (Independent State of), Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis and Futuna Islands. TC3 Japan/Korea sub-area within the area composed of Japan and Korea TC3 South Asian Subcontinent – South East Asia sub-area between the TC3 South Asian Subcontinent sub-area and the TC3 South East Asia sub-area TC3 South Asian Subcontinent – South West Pacific sub-area between the TC3 South Asian Subcontinent sub-area and the TC3 South West Pacific sub-area TC3 South Asian Subcontinent – Japan/Korea sub-area between the TC3 South Asian Subcontinent sub-area and the TC3 Japan/Korea subarea TC3 South East Asia – South West Pacific sub-area between the TC3 South East Asia sub-area and the TC3 South West Pacific subarea

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TC3 South East Asia – Japan/Korea sub-area between the TC3 South East Asia sub-area and the TC3 Japan/Korea sub-area TC3 South West Pacific - Japan/Korea sub-area between the TC3 South West Pacific sub-area and the TC3 Japan/Korea sub-area TC12 North Atlantic–Europe sub-area between: Canada, Mexico, USA, Puerto Rico, US Virgin Islands and the TC2 within Europe sub-area TC12 North Atlantic – Middle East sub-area between: Canada, Mexico, USA, Puerto Rico, US Virgin Islands and: the TC2 within Middle East sub-area TC12 North Atlantic – Africa sub-area between: Canada, Mexico, USA, Puerto Rico, US Virgin Islands and: the TC2 within Africa sub-area TC12 Mid Atlantic – Europe sub-area between: the TC2 Within Europe Sub-area and: Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, British Virgin Islands, Cayman Islands, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe (including St. Barthelemy and Northern St. Martin), Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Montserrat, Netherlands Antilles, Nicaragua, Panama, Peru, St. Kitts-Nevis, Saint Lucia, St. Vincent and the Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Venezuela TC12 Mid Atlantic – Middle East sub-area between the TC1 area defined in the Mid Atlantic–Europe sub-area and the TC2 within Middle East sub-area TC12 Mid Atlantic – Africa sub-area between the TC1 area defined in the Mid Atlantic–Europe sub-area and TC2 Within Africa sub-area TC12 South Atlantic – Europe sub-area between Argentina, Brazil, Chile, Paraguay, Uruguay and the TC2 Within Europe sub-area TC12 South Atlantic – Middle East sub-area between Argentina, Brazil, Chile, Paraguay, Uruguay and TC2 Within Middle East sub-area TC12 South Atlantic – Africa sub-area between Argentina, Brazil, Chile, Paraguay, Uruguay and the TC2 Within Africa subarea

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TC123 (via TC2) North Atlantic – South Asian Subcontinent sub-area Between Canada, Mexico, USA, Puerto Rico, US Virgin Islands and TC3 South Asian Subcontinent sub-area TC123 (via TC2) North Atlantic – South East Asia sub-area Between Canada, Mexico, USA, Puerto Rico, US Virgin Islands and TC3 South East Asia sub-area TC123 (via TC2) North Atlantic – Japan/Korea sub-area between Canada, Mexico, USA, Puerto Rico, US Virgin Islands and TC3 Japan/Korea sub-area TC123 (via TC2) North Atlantic – South West Pacific sub-area between Canada, Mexico, USA, Puerto Rico, US Virgin Islands and TC3 South West Pacific sub-area TC123 (via TC2) Mid Atlantic – South Asian Subcontinent sub-area between the TC1 area defined in the TC12 Mid Atlantic–Europe sub-area and TC3 South Asian Subcontinent sub-area TC123 (via TC2) Mid Atlantic – South East Asia sub-area between the TC1 area defined in the TC12 Mid Atlantic–Europe sub-area and TC3 South East Asia sub-area TC123 (via TC2) Mid Atlantic – Japan/Korea sub-area between the TC1 area defined in the TC12 Mid Atlantic–Europe sub-area and TC3 Japan/Korea sub-area TC123 (via TC2) Mid Atlantic – South West Pacific sub-area between the TC1 area defined in the TC12 Mid Atlantic–Europe sub-area and TC3 South West Pacific sub-area TC123 (via TC2) South Atlantic – South Asian Subcontinent sub-area between Argentina, Brazil, Chile, Paraguay, Uruguay and TC3 South Asian Subcontinent sub-area TC123 (via TC2) South Atlantic – South East Asia sub-area between Argentina, Brazil, Chile, Paraguay, Uruguay and TC3 South East Asia subarea TC123 (via TC2) South Atlantic–Japan/Korea sub-area between Argentina, Brazil, Chile, Paraguay, Uruguay an: the TC3 Japan/Korea subarea TC123 (via TC2) South Atlantic – South West Pacific sub-area between Argentina, Brazil, Chile, Paraguay, Uruguay and TC3 South West Pacific sub-area

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TC23/TC123 (via TC1) Europe – South Asian Subcontinent sub-area between the TC2 within Europe sub-area and the TC3 South Asian Subcontinent sub-area TC23/TC123 (via TC1) Europe – South East Asia sub-area between the TC2 within Europe sub-area and the TC3 South East Asia sub-area TC23/TC123 (via TC1) Europe – South West Pacific sub-area between the TC2 Within Europe sub-area and the TC3 South West Pacific sub-area TC23/TC123 (via TC1) Europe – Japan/Korea sub-area between the TC2 Within Europe sub-area and the TC3 Japan/Korea sub-area TC23/TC123 (via TC1) Middle East – South Asian Subcontinent sub-area between the TC2 within Middle East sub-area and the TC3 South Asian Subcontinent sub-area TC23/TC123 (via TC1) Middle East – South East Asia sub-area between the TC2 Within Middle East sub-area and the TC3 South East Asia sub-area TC23/TC123 (via TC1) Middle East – South West Pacific sub-area between the TC2 Within Middle East sub-area and the TC3 South West Pacific subarea TC23/TC123 (via TC1) Middle East – Japan/Korea sub-area between the TC2 Within Middle East sub-area and the TC3 Japan/Korea sub-area TC23/TC123 (via TC1) Africa – South Asian Subcontinent sub-area between the TC2 Within Africa sub-area and the TC3 South Asian Subcontinent subarea TC23/TC123 (via TC1) Africa – South East Asia sub-area between the TC2 Within Africa sub-area and the TC3 South East Asia sub-area TC23/TC123 (via TC1) Africa – South West Pacific sub-area between the TC2 Within Africa sub-area and the TC3 South West Pacific sub-area TC23/TC123 (via TC1) Africa – Japan/Korea sub-area between the TC2 Within Africa sub-area and the TC3 Japan/Korea sub-area TC31 North and Central Pacific – South Asian Subcontinent sub-area(see Note 2) between all countries in TC1 and the TC3 South Asian Subcontinent sub-area TC31 North and Central Pacific – South East Asia sub-area (see Note 2) between all countries in TC1 and the TC3 South East Asia sub-area TC31 North and Central Pacific – Japan/Korea sub-area (see Note 2) between all countries in TC1 and the TC3 Japan/Korea sub-area 50

TC31 South Pacific sub-area (see Note 2) between all countries in TC1 and the TC3 South West Pacific sub-area NOTES: Note 1 For the purpose of definition of the Caribbean and Longhaul sub-areas, 'The Caribbean Islands', 'Central America' and 'South America' are defined as follows: Caribbean Islands Anguilla, Antigua and Barbuda, Aruba, Barbados, Cayman Islands, Cuba, Dominica, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, Netherlands Antilles, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, Virgin Islands (British). Central America Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua. South America (Note) Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Panama, Paraguay, Peru, Uruguay, Venezuela. Note 2 Unless otherwise specified the following definitions shall apply to the rules pertaining to TC31 fares: Caribbean Anguilla, Antigua and Barbuda, Aruba, Barbados, British Virgin Islands, Cayman Islands, Cuba, Dominica, Dominican Republic, Grenada, Guadeloupe (including St. Barthelemy and Northern St. Martin), Haiti, Jamaica, Martinique, Montserrat, Netherlands Antilles, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands South America Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Panama, Paraguay, Peru, Suriname, Uruguay, Venezuela.

Other sub-groupings ASEAN Countries Brunei, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Viet Nam Baltic States Estonia, Latvia, Lithuania.

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Benelux Belgium, Netherlands, Luxembourg British Dependent Territories Anguilla, Bermuda, British Antarctic Territory, British Indian Ocean Territory, Cayman Islands, Falkland Islands, Gibraltar, Montserrat, Pitcairn Islands, St Helena and Dependencies, South Georgia and the South Sandwich Islands, Turks and Caicos Islands, Virgin Islands (British). Central Africa Malawi, Zambia, Zimbabwe. Commonwealth of Independent States (CIS) Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan. Continental USA The 48 contiguous States and the District of Columbia (this does not include Alaska and Hawaii). Common Monetary Area (CMA) Lesotho, Namibia, South Africa, Swaziland Eastern Africa Burundi, Djibouti, Eritrea, Ethiopia, Kenya, Rwanda, Somalia, Tanzania, Uganda. ECAA (European Common Aviation Area) and related states (IATA definition for tariff purposes) Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom. EMU (European Economic and Monetary Union) Austria, Belgium, Finland, France and French territories, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Slovenia, Spain France A Metropolitan France: Continental France and Corsica B French Overseas Departments (DOM): French Guiana, Guadeloupe (including St. Barthelemy, Northern St. Martin, Les Saints, La Desirade, Marie-Galante-Grand Bourg), Martinique, Mayotte, Reunion, St. Pierre and Miquelon C French Overseas Territories (TOM): New Caledonia (including Loyalty Islands), French Polynesia (including Wallis and Futuna) Gulf States Bahrain, Oman, Qatar, United Arab Emirates. 52

IATA Conference Areas (see also map of IATA Traffic Conference Areas) As explained under ‘Areas’ above. Iberian Peninsula Gibraltar, Portugal including Azores and Madeira, Spain including Balearic and Canary Islands. Indian Ocean Islands Comoros, Madagascar, Mauritius, Mayotte, Reunion, Seychelles. Mid Atlantic countries Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, British Virgin Islands, Cayman Islands, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe (including St. Barthelemy and Northern St. Martin), Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Montserrat, Netherlands Antilles, Nicaragua, Panama, Peru, St Kitts-Nevis, St Lucia, St Vincent and the Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Venezuela North Amercia Canada, Mexico, USA North Atlantic countries Canada, USA, Puerto Rico, US Virgin Islands North Central Pacific All of Area 3 except South West Pacific SASC See South Asian Subcontinent Sub-area Scandinavia Denmark, Norway, Sweden. SEA See South East Asia Sub-area South Atlantic countries Argentina, Brazil, Chile, Paraguay, Uruguay. Southern Africa Botswana, Lesotho, Mozambique, Namibia, South Africa, Swaziland. SWP See South West Pacific Sub-area Trust Territory, US U.S. trust territory of the Pacific Islands which means the area comprising the Caroline Islands, Mariana Islands and Marshall Islands. 53

United Kingdom England, Wales, Scotland, Isle of Man, Northern Ireland and the Channel Islands. USA The 50 states and the District of Columbia, Puerto Rico, Virgin Islands (US). US possessions Saipan, Wake Island and Puerto Rico US territories The overseas territories of the United States of America including but not limited to: American Samoa, Baker Island, Guam, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Micronesia, Midway Islands, Northern Mariana Islands, Palau, Palmyra Islands, Saipan, Swains Island, Wake Island. Western Africa Angola, Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo (Brazzaville), Congo (Kinshasa), Côte d’Ivoire, Equatorial Guinea, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Liberia, Mali, Mauritania, Niger, Nigeria, Sao Tome and Principe, Senegal, Sierra Leone, Togo.

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