76885445 Final Report Industrial Training for Accounting Student

KOLEJ PROFESIONAL MARA AYER MOLEK, MELAKA INDUSTRIAL TRAINING (ITR 3514)

RSM ROBERT TEO, KUAN & CO. (1st June - 24th August 2011)

PREPARED FOR: MADAM NORHASHIMAH BINTI OMAR

PREPARED BY: MOHAMAD AMIR RAIMI BIN MOHAMAD ISKANDAR MDA 09-01-022

12 SEPTEMBER 2011

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1.0 STUDENT’S BIODATA

Name Student IC No. Age & Gender Student No. Student Tel. No. KPM’s Address

KPM’s Tel. No. Name & Address of Company

: Mohamad Amir Raimi Bin Mohamad Iskandar : 901102-07-5125 : 21 & Male : MDA 09-01-022 : 017-5849808 : Kolej Professional Mara Ayer Molek, KM16, Jalan Tiang Dua, 75460 Ayer Molek, Melaka. : 06-269 5881 : RSM Robert Teo, Kuan & Co. 1st Floor, Wisma RKT, Block A, No. 2, Jalan Raja Abdullah Off Jalan Sultan Ismail, 50300 Kuala Lumpur, Malaysia.

Date & Duration of Industrial Training : 1st June – 24th August 2011

2.0 ACKNOWLEDGEMENT In this past three months, I had undergone my industrial training in Robert Teo, Kuan & Co located in Dang Wangi, Kuala Lumpur. The purpose of conducting this study 1

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is to fulfill the requirement for the Diploma in Accountancy, Kolej Profesional Mara Ayer Molek (KPMAM). Here, I would like to take this opportunity to thank you all the individuals that had been supported and helping me in this past three months. Firstly, I would like to thank my family who had been supporting me all this years. Thank you for all the tolerant that you all gave to me. Next, I would like to acknowledge the following people for their support and assistance with this internship. I would like to specially thank my supervisor and audit partner from RSM Robert Teo, Kuan & Co., Ng Thiam Liang and Ms. Tan Yen Feng from Audit Department. The supervision and support that they gave truly help the progression and smoothness of my internship program. Their co-operation is much indeed appreciated. From the officers in charge of the trainee at RSM Robert Teo Kuan & Co., Ms. Fanny Liang, I am grateful for your assistance and helpful support. I also want to show my gratefulness to all the workers of Robert Teo, Kuan & Co., who spared their precious time in helping me with my works and activities. Great deals appreciated also go to the contribution of my college - Kolej Profesional Mara Ayer Molek. I also would like to thank to Ahmad Kamel Bin Mat Noor of Industrial Training Coordinator and all the staff in the office that patiently helping us completes this program. Last but not least I would like to thank all my colleagues’ friends at RSM Robert Teo, Kuan & Co. especially the seniors, Low Sok Cheng and Kong Seow Teng for the help and encouragement in finishing the works and tasks given. Without their helped, I would not have gone through my practical training smoothly.

3.0 INTRODUCTION 3.1 About the Industrial Training 2

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Practical training is compulsory for all students in Kolej Profesional Mara (KPM) which is a part of academic credit hour to have a diploma. As an accounting student, they must undergone practical training for 3 months as per requirement of Kolej Profesional Mara before they were qualified to receive a Diploma in accountancy. With the combination of knowledge working experience during the 3 months training, students are required to produce a written report. 3.2 Objective / Purpose of Industrial Training The main objective of Industrial Training program is to expose students to actual working environment and enhance their knowledge and skill from what they have learnt in the college. Another purpose of this program is to instill the good qualities of integrity, responsibility and self confidence. All ethical values and good working practices must be followed by student. It is also to help the students about the safety practices and regulations inside the industry and to instill spirit of teamwork and good relationship between student and other employees. Preciously, I have learned lots of knowledge in auditing, taxation and accounting. However, I was attracting to the adjusting and reclassification entries (RJE) while I am doing an auditing on some client accounts. Currently, auditors are able to identify which errors incurred in the financial statements although it was prepared by an experience accountant. Finally, this training also helps to assess student’s ability and competency in preparation to join workface during completion of studies in KPM.

4.0 ABOUT THE COMPANY Name of Company Address

: RSM Robert Teo, Kuan & Co. : 1st Floor, Wisma RKT, 3

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ITR 3514 Block A, No. 2, Jalan Raja Abdullah Off Jalan Sultan Ismail, 50300 Kuala Lumpur, Malaysia. : 03 2610 2888 & 03 2698 6600

Telephone & Fax. No. Type of Business & Registration No. : Audit Firm & (AF:0768) Status of Company : Partnership Owner / Board of Directors : Dato’ Robert Teo Keng Tuan

4.7 Organization Chart 4.7.1 Company Organization Chart

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4.7.2 Department Organization Chart (Audit & Assurance)

Dato’ Robert Teo Keng Tuan (Managing Partner)

Yong Kam Fei Tan Yen Fen (Partner) Ng Boon Hiang (Partner) Annie Look (Principle) (Partner, Head of Audit)

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4.8 Mission & Vision of Company Mission To provide quality service through high level thought, our professionals commit their skills, world-wide standards, and a common work ethic of innovative thinking to develop results for their clients. Vision To be a boutique firm of choice for individuals to love to work in, with local expertise and international network, providing value added services to clients, always over-achieving client delivery, whilst sharing profits with all stakeholders and our people. Values     

Fun atmosphere – look at the smiles Family of friends – really caring Sharing of ideas – from the heart Helping each other – personal & work Over delivery – more client referrals 6

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5.0 MAJOR OBSERVATION 5.1 Management RSM Robert Teo, Kuan & Co was found by Dato’ Robert Teo Keng Tuan. He is now the owner and director in the RSM Robert Teo, Kuan & Co. RSM Robert Teo, Kuan & Co is the 6 th largest accounting firm in the world and have expand to around 76 countries in the world. RSM have 736 offices worldwide. The Headquarters branch for Malaysia is at Dang Wangi Kuala Lumpur. My Boss, Ng Thiam Liang is the manager in RSM Robert Teo, Kuan & Co for Dang Wangi branch. He was given a responsibilities to Supervise and manage the overall performance of staff in the audit department. He also responsible for the growth of the company and his task was to increase in the organizations' finances and earnings. Furthermore, He also responsible to make sure that all the staff and training students do their job in a given time. In addition, he also must 7

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Identifying problems, creating choices and providing alternatives courses of actions. Lastly, his responsibilities also make sure that all trainee get enough knowledge and experience while doing their work.

5.2 Operation For the operation side, RSM Robert Teo, Kuan & Co is a firm that available gives their professional services of Audit & Assurance, Business Strategies, Corporate Finances, Tax, Risk Management & Internal Audit, Corporate Recovery & Insolvency, Operational Data Engineering, Business Process Outsourcing, International Business Centre, and Public Sector & Public Private Partnership. RSM also offers full range of professional services which cater for businesses of any size.

The operation hour of this firm is: Day

Time

Time

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Monday –

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8.30a.m. – 12.45p.m.

LUNCH

1.45p.m. – 5.30p.m.

Friday

This firm is using Microsoft Word and Microsoft Excel as their operation in the business. The system is easy to use and understand. For another particular, these firms use this software because it has been format on their own ways. For other document letter, they were use Microsoft Words and for working paper and program, they use Microsoft Excel. This firm website is offer many advantages to the people. Public people can surf the internet at www.rsmi.com.my for more info.

5.3 Marketing In a marketing side, this firm use brochure and flyers to promote their services to the public. They also having their own website for a public to view and know about their firm existence. These firms also hire marketing communication associates for: 

MARKETING COLLATERAL - Update flyers, brochures and send out.

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WEBSITE - Content update and new systems

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DATABASE MANAGEMENT - Classifications, updates and data mining.

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LEADS - Process strategy and follow up 9

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COLD CALLS - Brainstorm, strategy report

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BUDGET - Draft, agree, monitor and report

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MARKETING - Attend functions and handout collateral

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ARTICLES - Coordinate, follow up, publish and send out

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SEMINARS - Plan and coordinate.

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EVENTS/FUNCTIONS - Plan, arrange, implement

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PUBLIC RELATIONS - Budget, strategy, create and rollout

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ADVERTISING - Budget, strategy, create and rollout

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SPEECHES - Draft

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EXTERNAL PUBLICATIONS - Brainstorm, draft and implement

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CLIENT & STAFF COMMUNICATION - Standardize, rollout and monitor

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INTERNAL NEWSLETTER - Coordinate, follow-up, publish and send out

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Another factor that the company can maintain until now is the business is running automatically between the clients because they have introduced this company to their friends. RSM also provides detailed strategies and target – driven programmes for a wide range of clients and sectors,from specific marketing activities to fully loaded marketing campaigns. Marketing services also offer research and analysis to help client understand the market and identify new opportunities for growth. Besides, RSM also offer customer relationship management and telemarketing services.

5.4 Finance 11

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In the finance site, the people that have the responsibility to control firm cash flow in the firm Finance Manager. They will control all the cash in and out from the firm. Before make or received a payment from clients, she will get an approval from Dato’ Robert Teo Keng Tuan, the company director to verify the payment first and signs if he agreed. Usually this firm has use computer system to update and control cash in and out from clients and firm. The system that they use is using Microsoft Word and Microsoft Excel. All the clients can make a payment either by cash or cheque. This firm paid their staff salary through bank such as Public Bank, CIMB, Maybank and others. It was an easy way to pay salary to the staff because staff using many different kind of bank. Besides that, they were also pay to the staff if they have taken overtime.

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6.0 TASK AND EXPERIENCE LEARNED Industrial training program is a compulsory program that every final year students must undergo for 3 months in order to fulfill the requirement to get a diploma. The industrial training program is held to show students about the situation of the real working environment. Students can choose their own company for the industrial training. I find RSM Robert Teo, Kuan & Co in the internet and its kind make me interesting because RSM Robert Teo, Kuan & Co is 6 largest accounting firm in the world. This is a chance for me to explore the real world and gain more knowledge from them. That’s why I choose RSM Robert Teo, Kuan & Co as my industrial training place. I join RSM Robert Teo, Kuan & Co on 1 June 2011 until 26 September 2011 to gain more knowledge and experience. I think it was an amazing and interesting practical when I have chosen audit firm as a place for my practical training. It was a valuable experience that I ever had through. On the first day after I arrived, I already got new task to do. I have to prepare audit of statutory records for client’s company. After the first day onwards until 3 months, I have learned a lot. I learned how to prepare audit statutory records, how to find the annual returns, forms and minutes of meeting. Besides, I also learned how to prepare the audit working paper for the financial year. Working paper includes all information related to assets, liabilities, taxation, equity, revenue and expenses. Apart from that, I have learned how to prepare every details of the working paper such as how much assets include in the client’s account. Furthermore, I also learned how to prepare the audit programs. When the first time I prepared the audit programs, I think that it’s hard to prepare. After being taught by senior and colleague, I now can handle in doing the audit 13

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programs. I learned a lot in doing the audit programs. First of all, I learned how to prepare letter of representation which is a summary of all the accounts. Second, I learned how to prepare the instruction sheets. Instruction sheets include how many costs include in audit the account. Besides from that, I also learned how to planning the audit through the audit planning memorandum and audit planning materiality schedule. Moreover, I also learned how much audit fee charged for small company, big company and also medium company through audit minimum fee computation schedule. Moreover, I got a chance to prepare the financial statement but under review of the audit partner. It’s the most interesting task that I have done. Although I prepared many schedule, I found that adjusting and reclassification journal entries is kind of interesting. Besides preparing the audit programs and working paper, I also given a chance in doing the tax job. I learned a lot while doing internship at audit firm. It’s not very different from what I have learned in college. The difference is only because, what I learned in college is in theory, and what I have done in industrial training is explanation of that theory into the visualization form. From most of the trainee in the firm, I think I got the opportunity to prepare the tax computation schedule, capital allowances schedule, tax recoverable schedule, reconciliation of qualifying and non qualifying expenditure schedule, deferred tax summary schedule, deferred tax computation schedule and also disclosure items schedule. While I’m doing my internship in RSM Robert Teo, Kuan & Co, I got many opportunities and benefits. The company provides the annual dinner for staff in the company and trainee were invited to the dinner. It was fun and great. The company also provides activities like bowling contest, futsal contest, and also watch free movie at cinema. I think it’s a great opportunity for me to be at RSM because I think other company will not threat trainee like RSM do. Be as a trainee at RSM boost my confidence level and make me easy to talk to the client. Training at RSM make me a talkative person and more responsible to myself. I 14

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also become a punctual person in the office. Every day, I will arrive in the office at 8.30a.m and back to my home at 5.30 p.m. Sadly my industrial training period ended. My training program ended on 26 September 2011. I feel very glad because I finally finished my industrial training with success. During 3 month training, I have gained so much knowledge and valuable experience that I cannot forget. I am also having changed a way of thinking from negative to positive thinking. I finally can handle myself with the working life environment, and hope I can use my experience and knowledge that I gained while further my education.

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7.0 RELEVANCE COURSES TAKEN TO PRESENT WORK 7.1 ENGLISH English subject is the major subject that I have learned and practices at college. It’s very useful to me because most of the employee at my workplace is Chinese person. They prefer to speak English rather than speak Malay with me. As a result of learning and practices English in presentation and other activities motivates me to speak English well than them. Besides, I also must prepare the account, audit and taxation in English. I;m grateful that now I can speaks English well besides speaks in English make me confidence to speak with everyone.

7.2 INFORMATION TECHNOLOGY FUNDAMENTALS Accounting information system introduce students the basic computer knowledge like Microsoft Office. By using this software, students can learn on how to use Microsoft Word, Microsoft Excel, Microsoft Outlook and Microsoft Publisher. This software is a basic and it’s important towards the working environment especially on my industrial training at RSM Robert Teo, Kuan & Co. This software is very useful for me to complete my tasks. Besides, RSM Robert Teo, Kuan & Co accounting software includes Microsoft Word and Excel. This is an advantage for me because when I’m doing the audit working paper in Microsoft Excel, I can key in the amount fast and this software will automatically calculate the balance for me. It’s enhanced my work and makes my work faster without wasting my time to calculate with the calculator. Moreover, Microsoft Word also help me to prepare the bank confirmation and bank authorization 16

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letter to the bank and also make me easy to prepare a letter for client review. It’s fast and easy handling. So, I have to know and master the Microsoft Office software.

7.3 TAXATION Taxation is the subject that I have taken when in semester five before my practical training. This subject is very useful to me because what I have learn in taxation make me easy doing to complete my task because at my industrial training, I have to prepare tax computation schedule, calculate taxation include in the client account, prepare qualifying expenditure schedule and much more. As a result, I have to calculate deferred tax and also tax computation for company. Usually, if the business loss, they don’t have deferred tax but they have to pay tax even though the company is at loss. As part of my work, I also have to prepare income tax for individual, business and company. This subject is very useful to me because all knowledge that I have learned I can use to solve my problem about taxation.

7.4 COMPANY LAW Company Law introduces the concepts of company law, the principles of management company, process of incorporation and liquidation of the company. During my task in the industrial training to make an audit working paper, I have given a chance to do audit working paper with related to the company law. There is a rules that must be followed with company law when do an audit working paper. In addition, I also get a chance to audit the investment company. As a result, I get a chance to prepare a letter to lawyer company and to know more about law conditions. 17

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7.5 AUDITING Auditing is the subject that I learned in semester five together with the taxation subject. Auditing subject is totally theory subject and its different from accounting and taxation subjects because auditing is not include any calculation matter. During my practical training, I get a chance to do an audit for the client company. There are many works that I done relate to the audit such as vouching, statutory audit, audit working paper, audit program, audit report and many more. As a result, I know now what I learned at practical training is the same as I learned in college.

7.6 PRACTICAL ENGLISH This subject I have learned in semester 2 and it’s very useful to me. This

subject

exposes

the

students

with

more

formal

business

correspondence, speaking and writing needed for many different business situations. This subject teach me on how to prepare a business letter like query letter to the client. When my industrial training at RSM Robert Teo, Kuan & Co, I have been ask to prepare a query letter to one of the company client. It was great and I use all my knowledge I learned to prepare this letter. 7.7 INTRODUCTION TO BUSINESS Introduction to business is the subject that I have learned in semester one. This subject is the basic subject that introduces students to the business world. They are four types of business in this world which is sole trader, partnership, cooperation and cooperative. In addition, this subject also teaches the students about the short term and long term goal that known as mission and vision. From that students can focused on what method has to us to achieved and reached goals. To achieve the 18

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goal, it must use the concept of planning, organizing, leading and controlling. During my practical training at RSM, I learned a lot about business on way to manage business, nature of business and many more. 7.8 ACCOUNTING THEORY AND PRACTICE Accounting theory and practice is the subject that I learned before I undergo my practical training. This subject develops further understanding of accounting principles and their application to the financial statement in accordance with IAS and MASB. It also discusses and provides knowledge of ethics and accounting profession in the real world. This subject is very useful to me and its part of my advantages in doing my work during my training at RSM. 7.9 PENGHAYATAN ISLAM Penghayatan Islam is the subject that I learned in semester one. As a Muslim, I have to learn and know about Islamic because it’s part of my life. During my practical training at RSM Robert Teo, Kuan & Co, I found out that most of the employee is Chinese. I try to make myself at there. Even though there were many non Muslim, I try to use all knowledge that I learn as a Muslim to pray to Allah and exercise all the work ship to god. This subject shows student how important Islam to our life. Even though there are many non Muslim employees in the company, I treat all non Muslim very well and never mean to them 7.10 FINANCIAL ACCOUNTING Financial accounting is the subject that I learned from semester one until semester five. This subject is a compulsory subject and it’s very important during my practical training at RSM Robert Teo, Kuan & Co. This subject teaches students about how to prepare the financial statement like income statement, balance sheets, statement of changes in equity, notes to the accounts and cash flow statement. This subject its very useful to me 19

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because during my practical training at RSM, I have to prepare the financial statement for the client. By using the knowledge that I learned, I have complete my task without any error. Moreover, this subject also helps me to calculate the depreciation of fixed assets and also disposal incurred during financial year. This subject also introduces the students on principles basic of all aspects of Company Accounts and Reporting within the Malaysia context based on the Financial Reporting Standard (FRS) and Companies Act 1965. With knowledge that I learned, I have complete my industrial training with great experience that I never forget.

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8.0 INTERACTION WITH OTHERS 8.1 Interviews  EXECUTIVE LEVEL STAFF After interview with audit partner, I found out that Tan Yen Fen has more than 20 years experience in the field of audit and business consulting. She started her career after graduating from University of Malaya. In 1993, she joined Robert Teo, Kuan & Co as Manager and was subsequently admitted as partner in the practice of RSM Robert Teo, Kuan & Co in 2001. Tan Yen Fen is a Chartered Accountant of the Malaysia Institute of Accountants, a Bachelor of Accounting from University of Malaya and Certified Financial Planner. She also participates as a member of the RSM International FRS Champion Group. She also have a wide experience in statutory audits of a variety of businesses, which include housing developers, contractors, consultant architects and engineers, professional valuers, investment holding companies, resort and leisure management, solicitors, manufacturer, trading and retail companies, education and training services, telecommunication services, management services, friendly and charitable societies. She also capable in reviewed the internal control system as well as advising the clients on their compliance with Financial Reporting standards and the Companies Act, recommendation and implementation of accounting systems. She also has an experience as a Reporting Accountant in corporate restructuring exercise on due diligence reviews, capital reductions, review of profit and cash flow forecasts and proforma balance sheet. Furthermore, she also experienced in undertaken financial due diligence review, special financial reviews, review and reconstruction of financial statements. Apart from that, she also had undertaken members’ voluntary

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winding up engagements and staff recruitment assignments. Even she has many experience in the past, she is now very loyal to RSM Robert Teo Kuan & Co.  SUPPORTING STAFF After Interview with the supporting staff, Rajamani A/L Ramiah, also known as Raja in the office, now I know some about him. He join RSM Robert Teo, Kuan & Co. on 5th January 2009 and now still working with RSM until today. He is a friendly person, energetic, cool and innovative person. His work is handling the administration work filing, ROC. Besides, he also handles the client search (CCM), courier and posting, the document of RSM. Even though he is a clerk at RSM, he got many other works to do, like maintenance, follow up all the clientele files, handle all files, keep all files in order and also record every person who take the file so that the file will not be missing. He doing great with his job and love every work he do.

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He is a very generous person, love to help other people in the office and also a helpful person to the trainee because he always takes care of trainee and protect the trainee from any stress happen. Moreover, he also takes care of every member in the department and always makes their life happiness and joy by organize any activities in the department like watching free movie at cinema, play bowling together, enjoy dinner after work and many more. I enjoy working with Raja and I think he has achieved a good life and I hope he success in every work he do. Even though I have left RSM with good memories, I think Raja is the good clerk that I ever have.8.2 Role model I choose Dato’ Robert Teo of the managing partner at RSM Robert Teo, Kuan & Co as my role model. He is kind, energetic person, cool, hardworking, talkative person, optimistic, friendly, and creative. He has more than 30 years of experience in the fields of taxation, audit assurance and business consulting. He started out his career in 1973 when he joined Turquand Barton Mayhew, London (now known as Ernst & Young) and subsequently set up the chartered accounting firm of Robert K.T.Teo & Co. in 1978. In 1990, he established the partnership of RSM Robert Teo, Kuan & Co which subsequently became the Malaysian representative of RSM International, the 6 th largest accounting and consulting firm in the world. When I first met him, I saw him like and normal person. But behind the truth, he is a hardworking person, always met the big client to solve big problem, travel around the world to audit the client company. I though one day I going to be like him, a successful person. When I saw his professional qualification, I was in shock and happy. He achieved in his life with become as chartered accountant, member of MIA, fellow of institute of chartered accountant in England and Wales, Member of certified public accountant, member of institute of taxation (UK), member of International Fiscal Association, Malaysia branch and many more.

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Furthermore, he also achieves many experiences in his work. He has experience covers a broad range of industries and activities ranging from the medium-sized private companies to the large public-listed entities. He also involved in the first Korean Joint Venture project for a cement plant in Malaysia and has successfully assisted many Korean companies including Hyundai and Samsung to set up operations in Malaysia. Dato’ Robert Teo works closely with Korean Trade-Investment Promotion Agency (KOTRA) and currently sits as an independent non executive director of Bolton Berhad, a larger property development group listed on the Bursa Malaysia. Even though he has many experience and big rank in the company, he is generous person that pay all cost for our annual dinner, transportation cost and all cost incurred when organized activities for staff in RSM. I believe he has succeeded in his life and that’s why I want to be like her someday in the future.

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9.0 SUGGESTIONS & RECOMMENDATIONS I recommend the company to create more structured training program. I understand that the person responsible to supervise the practical student is already busy with their work burden. However I believe that they can spend small portion of their time to plan more comprehensive, structured and organized training for the practical student. The supervisor in charge should list and arrange the training task which will be performed by the trainee. A training schedule also should be made in order to optimize the training period. In arranging and assigning the training task, the supervisor also should try to fill the training period with task that significant in developing the trainee knowledge, skills and experience for its future career. In addition, I also recommend that the supervisor in charge of trainee should give an opportunity to them to do audit field outside at the client place so that trainee will learn to manage themselves and also to develop self confidence in working day life. Apart from that, the supervisor also should teach the trainee how to complete the task with knowledge and understanding. Furthermore, company must also give an opportunity to the trainee in handling the accounts, taxation, and others so that trainee know what they doing and understand more beside from knowledge they get from lecturers. 25

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Lastly, I suggest that company should provide open classes to trainee to train themselves in doing the audit task and to manage the account well without any errors and mistakes. In overall I am quite satisfied with the School of Management effort in making the program perform smooth and successfully. However there were some part that has to be improving, such as the school information and preference channel related to the industrial training program, which now not quite satisfying. For example I am having some difficulty to get confirmation from the school whether they have received my interim report.

10.0 BENEFITS OF THE INDUSTRIAL TRAINING PROGRAM The Industrial training program introduces so much benefit to the students. First of all is the communication skill. In brief of the communication skill, this program helps the student to improve their English language and also self confidence during their communication with the client and members in the office. In addition, this program also help student to easy communicate with the people around and also give an advantage in complete the audit task in proper way. Furthermore, training program also helps the student increase their knowledge in auditing, accounting, taxation and other subject besides knowledge while learning in college. This means that students are able to gain knowledge while working in the firm in terms of Information technology (IT), like computing such as Microsoft office, accounting software, slide shows and others. These help the students to equip with the latest skill and make them capable using the computer to finished their tasks. Beside that, industrial training also helps the students to expose themselves in the real working environment with real workload and responsibilities. This is the time

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where the students are able to apply their knowledge they have learned before into the working job and gaining more useful lesson from the training. Apart from that, these programs also inspired students to gain more effort to success in their life because they sometimes know how hard to achieve some goals while they in the job field. While they in the work field, they can ask the supervisor or the manager to give an opinion about student’s attitude and work they done and also ask them to give an advice on how to success in life. All of these will make us practiced to be more discipline when working in the future undertakings. Moreover, these programs also support the students in obtain the experience on how the work might be done well, how to manage the quality of the work, tips and idea by the senior employer and so much more. Besides this experience will never students get while learning in college because what they learned in college only in theory terms. Lastly, these programs also encourage the students to socialize with the office members and how to behave with the seniors and superior while doing the job. This is very importance because not all students have the guts to talk and communicate with others workers especially that they are the same age as their father and mother. Due to the fact that students mostly less talk to the others workers, this is a chance to know everyone and make them apart of their life.

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CONCLUSION They are a great opportunity having an internship programme in RSM Robert Teo Kuan & Co. Besides the experience gained during the 12 weeks it is widen up my minds on what is mean by working environment. I have covered the knowledge of auditing, accounting and taxation during my time spent inside the company. Through this training, I have learned much technical and non technical stuff. About non- technical stuff, I learned such as way managing the relationship between workers and boss, the right attitude in solving problem, and the way to deal with clients. From safety briefings, I managed to follow all safety procedure and regulation set by the organization. I complete my training program without any accident and completed the task given in time. I learned how to do the audit programme, audit working paper, how to solve the case, how to deal with client and so much more. All of this learning make me realized that auditing is fun and interested although a lot of stress coming through. From other department, mostly I learned about how to get a tax computation, form C, and form R from tax department. In addition, I also learned how to give a copy of financial statement and also to ask for director signature from that department. From secretary department, I also learned how to get the information for statutory records, annual return and forms related. 28

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The most memorable parts that I gained during my training are the true friendship express from the staff and my colleagues.

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