737 Erp605 Bb Configguide en Ru
Short Description
advance return...
Description
EHP5 for SAP ERP 6.0 September 2011 English
Advanced Returns Management – Customer Returns (737) Building Block Configuration Guide
SAP AG Dietmar-Hopp-Allee 16 69190 Walldorf Germany
SAP Best Practices
Advanced Customer Returns Management (737) Configuration Guide
Copyright © 2011 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Oracle and Java are registered trademarks of Oracle. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.
© SAP AG Page 2 of
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Advanced Customer Returns Management (737) Configuration Guide
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Advanced Customer Returns Management (737) Configuration Guide
Contents Advanced Customer Returns Management..............................................................................6 1
2
Purpose............................................................................................................................. 6 1.1
Designing Considerations General..........................................................................6
1.2
Designing Considerations – Process Details and Options.......................................6
Preparation........................................................................................................................ 6 2.1
3
Prerequisites............................................................................................................ 6
Configuration..................................................................................................................... 6 3.1
Pricing...................................................................................................................... 6
3.1.1
Adding MSR_REFUND_CODE to Allowed Fields...............................................7
3.1.2
Defining Condition Tables....................................................................................7
3.1.3
Defining Access Sequences................................................................................7
3.1.4
Defining Condition Types.....................................................................................8
3.1.5
Defining Pricing Procedure..................................................................................9
3.1.6
Value Field Assignment.....................................................................................10
3.1.7
Defining Document Pricing Procedure...............................................................10
3.1.8
Assigning Document Pricing Procedure............................................................10
3.1.9
Defining Pricing Procedure Determination.........................................................11
3.2
Sales and Distribution............................................................................................11
3.2.1
Creating Sales Order Types for Advanced Returns...........................................11
3.2.2
Assigning Item Categories.................................................................................12
3.2.3
Defining Schedule Lines....................................................................................12
3.2.4
Assigning Output Determination Procedures for the Return Order....................13
3.2.5
Creating an Assign an Incompletion Procedure.................................................13
3.2.6
Assigning Sales Area to Sales Document Types...............................................14
3.2.6.1
Combining Distribution Channes...................................................................14
3.2.6.2
Combining Division........................................................................................ 15
3.2.6.3
Assigning Sales Order Types Permitted for Sales Areas...............................15
3.2.7 Order
Maintaining Copy Control from Return Sales Order to CMR Advanced Return 16
3.2.8
Maintaining Copy Control from Sales Document to Billing Document...............16
3.2.9
Maintaining Copy Control from Billing to Return Sales Order............................17
3.2.10
Specifying Storage Locations for Follow-Up Activities.......................................17
3.2.11
Maintaining Copy Control from Return Sales Order to Return Delivery.............18
3.2.12
Defining Shipping Conditions by Sales Document Type....................................18
3.2.13 Maintaining Copy Control from CMR Advanced Return Order to Credit for Return Billing Document.................................................................................................. 18 3.2.14
Specifying Movement Types for Immediate Goods Receipts.............................19
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3.2.15
Specifying Follow-up Document Types for Customer Returns...........................19
3.2.16
Assigning Output Determination Procedures.....................................................20
3.2.17
Defining Reasons For Rejection........................................................................20
3.3
Logistics Execution................................................................................................ 21
3.3.1
Defining WM Number Ranges...........................................................................21
3.3.2
Defining WM Movement Types..........................................................................21
3.3.3
Control Site/Storage Location/Warehouse No. Assignment...............................21
3.3.4
Defining/ Changing Movement Types................................................................22
3.3.5
Configuring Settings for Confirmations..............................................................22
3.4
Advanced Return Management.............................................................................23
3.4.1
Defining Number Ranges for Advanced Returns Process IDs...........................23
3.4.2
Activating Advanced Returns Management for Returns Order Types................23
3.4.3
Activating Advanced Returns Management for CMR Order Types....................24
3.4.4
Activating and Renaming Follow-up Activities...................................................24
3.4.5
Defining Return Reasons for Customer Returns...............................................26
3.4.6
Defining Returns Refund Codes........................................................................26
3.4.7
Defining Number Range for Inspection Outcome..............................................27
3.4.8
Configuration of Authorization for Follow-up Activities.......................................27
3.4.9
Defining and Configure Catalog for Inspection Codes.......................................28
3.4.10
Specifying Catalog and Code Group for Material Inspection.............................29
3.4.11
Configuring Default Settings for Returns Refund Codes...................................30
3.4.12
Specifying Storage Location for Follow-Up Activities.........................................30
3.4.13
Defining Blocks for Follow-Up Activities.............................................................31
3.4.14
Configuring Print Settings..................................................................................31
3.4.14.1 3.5
Defining Default Account Assignment.......................................................32
Master Data........................................................................................................... 32
3.5.1
Maintaining Condition Record (YG04)...............................................................32
3.5.2
Maintaining Output Control for YRE2................................................................33
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Advanced Customer Returns Management (737) Configuration Guide
Advanced Customer Returns Management 1 Purpose This configuration guide provides the information you need to set up the configuration of this building block manually. If you do not want to configure manually and prefer an automated installation process using BC Sets and other tools, use the SAP Best Practices Installation Assistant.
1.1 Designing Considerations General This scenario describes sales order returns processing with quality management inspection. The process starts with the creation of a return sales order, which references to the original billing document for the goods. An RMA document is printed, and forwarded to the customer to be attached to the incoming goods. The goods are shipped back, and a return delivery is created with reference to the sales order that is specified on the RMA. The goods are inspected and subsequently either returned to stock, scrapped, or returned to the vendor. A credit memo is created from the billing run, and posted to the customer’s account.
1.2 Designing Considerations – Process Details and Options The Returns process was designed for the order to be created with reference to the original billing document, not the sales order. The material is returned into the blocked stock (movement type 657). So it is not available for any other postings, except transfer postings within IM. After the material check, an additional transfer posting is used to post the material either to scrap it (555) or unrestricted stock (343). Within this option, the blocked stock is valuated. It is not necessary to use an additional storage location to restrict MRP relevancy. Accounting is triggered with the stock transfer posting. Revenue change with reference to the customer takes place via credit memo posting.
2 Preparation 2.1 Prerequisites Before you start installing this building block, you must install prerequisite building blocks. For more information, see the Building Block Prerequisite Matrix (Prerequisites_Matrix_[xx]_[yy]_ [zz].xls; the placeholder [xx] depends on the SAP Best Practices version you use, for example, RET refers to the SAP Best Practices for Retail, [yy] depends on the language version, for example, EN for English language, and [zz] depends on the country version, for example, RU for Russia: Prerequisites_Matrix_RET_EN_RU.xls). This document can be found on the SAP Best Practices documentation DVD in the folder ..\ [xx]_[zz]\Documentation\; ([xx] depends on the SAP Best Practices version and [zz] depends on the country version).
3 Configuration 3.1 Pricing © SAP AG Page 6 of
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3.1.1
Advanced Customer Returns Management (737) Configuration Guide
Adding MSR_REFUND_CODE to Allowed Fields
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Basic Functions Pricing Pricing Control Define Condition Tables
2. Choose Conditions: Allowed fields. 3. Choose Continue to confirm the message. 4. Choose New Entries, and make the following entries: Field name
Description
Field
User action and values
Comment
MSR_REFUND_CODE
5. Choose Enter. 6. Choose Save.
3.1.2
Defining Condition Tables
Use In this IMG activity, you define price dependencies. You can make prices, surcharges, and discounts dependent on almost all the fields in a document. You define these dependencies using the condition tables. In a condition table, you define the combination of fields for which you can create condition records.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Basic Functions Pricing Pricing Control Define Condition Tables
2. Choose Create Condition Table. 3. In the Table field, enter 995, and then choose Enter. 4. In the Field Catlg column, locate Sales Organization and double-click it. The field is copied to the Selected fields column. 5. Repeat the step 4 for Distribution Channel and Refund Code. 6. Choose Generate. 7. Choose Save.
3.1.3
Defining Access Sequences
Use This activity defines access sequences. The access sequence is a search strategy, which the SAP System uses to search for condition records valid for a condition type. For example, you can define for a price that the SAP System first searches for a customer-specific price and then for a price list price.
Procedure © SAP AG Page 7 of
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Advanced Customer Returns Management (737) Configuration Guide
1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Basic Functions Pricing Pricing Control Define Access Sequences
2. Double-click Maintain Access Sequences. Accept the warning dialog box. 3. Choose New Entries and make the following data: Field name
Description
User action and values
AcSq
YG02
Description
Advanced Return about refund
Comment
4. Choose Enter. 5. Double-click Accesses. 6. Choose New Entries and make the following data: Field name
Description
User action and values
No.
10
Table
995
Comment
7. Choose Enter. 8. Choose Save, and then choose Back.
3.1.4
Defining Condition Types
Use This activity defines condition types. Price elements are represented in the SAP system by condition types. Price elements can be, for example, prices, surcharges, discounts, taxes or, freight, and are stored in the system in condition records. You can, for example, define whether a discount is calculated as a percentage or a fixed amount using the condition type. You specify an access sequence in every condition type. Thus, you define which fields the SAP system checks when searching for a valid condition record.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Basic Functions Pricing Pricing Control Define Condition Types
2. On the Choose Activity dialog box, double-click Maintain Condition Types. 3. On the Change View ‘Conditions: Condition Types’: Overview screen, choose New Entries. 4. Enter the following data: Field name
Description
User action and values
Condit.Type
YG04
Access Seq
YG02
Cond.class
A
Calculat.type
A
Cond.category
I
Comment
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Advanced Customer Returns Management (737) Configuration Guide
Plus/Minus
X
Item condition
Checked
Amount/percent
Checked
Delete
Checked
Delete fr. DB
Do not delete (Set the deletion flag only)
5. Choose Save, and then choose Back.
3.1.5
Defining Pricing Procedure
Use In this activity, you define the pricing procedure used.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Basic Functions Pricing Pricing Control Define and Assign Pricing Procedures
2. In the Choose Activity dialog box, choose Maintain Pricing Procedures. 3. On the Change View ‘Procedures’: Overview screen, select the entry for procedure YBAA01. 4. Double-click Control data. 5. Choose New Entries and make the following entries: Field name
Description
User action and values
Step
121
Counter
0
CTyp
YG04
Description
Refund deduction
Fro
100
Comment
To Manual Required Statistical Print
X
SuTot Reqt
2
CalType BasType Acckey
ERS
Accruals 6. Choose Save, and then choose Back.
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3.1.6
Advanced Customer Returns Management (737) Configuration Guide
Value Field Assignment
Procedure 1. Access the activity using one of the following navigation options: Transaction code
KE4I
IMG menu
Controlling Profitability Analysis Flows of Actual Values Transfer of Billing Documents Assign Value Fields
2. Double-click Maintain Assignment of SD Conditions to CO-PA Value Fields. 3. Make the following entries (XXXX, your Operating concern): OpCo
CTyp
Name
Val. fld
Description
10RU
YG04
Refund decution
KWMARB
Article discount
Transfer +/-
4. Choose Back and double-click Maintain Assignment of MM Conditions to CO-PA Value Fields. 5. Make the following entries (XXXX, your Operating concern):
3.1.7
Defining Document Pricing Procedure
Use You specify the document pricing procedure for each sales document type and or billing type.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Basic Functions Pricing Pricing Control Define and Assign Pricing Procedures
2. In the Choose Activity dialog box, choose Define document pricing procedure. 3. On the Change View ‘Pricing Procedures’: Overview screen, select New Entry 4. Enter Z as Document pricing procedure and Returns as description 5. Choose Save, and then choose Back.
3.1.8
Assigning Document Pricing Procedure
Use You specify the document pricing procedure for each sales document type and billing type.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Basic Functions Pricing Pricing Control Define and Assign Pricing Procedures
2. In the Choose Activity dialog box, choose Assign document pricing procedures to order types.
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Advanced Customer Returns Management (737) Configuration Guide
3. On the Change View ‘Sales Document Types: Document pricing procedure: Overview screen, change the following document pricing procedure Sales Doc Type
Description
Document Procedure
Description
YCR2
CMR Advanced Return
Z
Returns
YRe2
Advanced Returns
Z
Returns
4. Choose Save, and then choose Back.
3.1.9
Defining Pricing Procedure Determination
Use You define the pricing procedure determination, per sales area, customer pricing procedure and document pricing procedure.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Basic Functions Pricing Pricing Control Define and Assign Pricing Procedures
2. In the Choose Activity dialog box, choose Define Pricing Procedure Determination 3. On the Change View ‘Pricing Procedure: Determination in Sales Docs: Overview screen, select New Entry and enter the following data Sorg
DChl
DV
DoPr
CuPP
PriPr
Pricing Procedure
CTyp
Condition type
1000
20
10
Z
1
YBAA01
Standard Gross Price
PROO
Price
4. Choose Save, and then choose Back.
3.2 Sales and Distribution 3.2.1
Creating Sales Order Types for Advanced Returns
Use The purpose of this activity is to create optional an individual sales order type to be used for returns.
Procedure 1. Access the activity using the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Sales Documents Sales Document Header Define Sales Document Types
2. On the Change View “Maintain Sales Order Types”: Overview screen, mark the line for sales document type RE2. 3. Choose Copy As. © SAP AG Page 11 of
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Advanced Customer Returns Management (737) Configuration Guide
4. Change the sales document type to YRE2, and maintain the text description as Advanced Returns. 5. Change the value in the Dlv-rel.billing type field from GA2 to YBRE. 6. Change the value in the Order-rel.bill.type field from GA2 to YBRE. 7. Save your settings. 8. Confirm the message for copying control with Yes. 9. Choose Back. Choose Back. 10. On the Change View “Maintain Sales Order Types”: Overview screen, mark the line for sales document type CR. 11. Choose Copy As. 12. Change the sales document type to YCR2, maintain the text description as CMR Advanced Return. 13. .Save your settings. 14. Confirm the message for copying control with Yes. 15. Choose Back.
3.2.2
Assigning Item Categories
Use This activity will assign item categories to sales documents.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SM30 (Customizing Object V_T184)
IMG menu
Sales and Distribution Sales Sales Documents Sales Document Item Assign Item Categories
2. Choose New Entries. 3. Make the following entries: SaTy
ItCGr
YRE2 YCR2
Usg.
HLevI tCa
DfItC
MItCa
NORM
REN2
REN
NORM
G2N
GFN
MItC a
MItC a
MItCa
MItCa
LFN
4. Choose Save.
3.2.3
Defining Schedule Lines
Use Together with the sales document types and item categories, the schedule line categories contained in the standard SAP R/3 System cover the most common business transactions. The SAP System can only copy items of a sales document to a delivery if they have schedule lines. The control of the schedule lines depends on the schedule line category.
Procedure 1. Access the activity using one of the following navigation options: © SAP AG Page 12 of
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Advanced Customer Returns Management (737) Configuration Guide
Transaction code
SPRO
IMG menu
Sales and Distribution Sales Sales Documents Schedule Line Define Schedule Line Categories
2. Select Schedule line “AR” Choose Details. 3. Select the flag Item rel.f.dlv Choose Save.
3.2.4
Assigning Output Determination Procedures for the Return Order
Use The purpose of this activity is to assign output determination procedures to the return order type.
Procedure 1. Access the activity using the following navigation options: Transaction code
V/43
IMG menu
Sales and Distribution Basic Functions Output Control Output Determination Output Determination Using the Condition Technique Maintain Output Determination for Sales Documents Assign Output Determination Procedures
2. On the Choose Activity dialog box, select Allocate sale documents header and choose enter. 3. On the Change View” Sales Documents Types –Output Assignment”: Overview screen, make the following entries: Sales Document Type
Appln
Output determ.proc.
Output Type
YRE2
V1
V10000
BA00
RE2
V1
V10000
BA00
4. Choose Save.
Result The output determination procedures are assigned.
3.2.5
Creating an Assign an Incompletion Procedure
Use The purpose of this activity is to define when a sales document or sales activity should be regarded as incomplete and how the system should respond when you create a document.
Procedure 1. Access the activity using the following navigation options: Transaction code
OVA2
IMG menu
Sales and Distribution Basic Functions Log of Incomplete Items Define Incompleteness Procedures
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Advanced Customer Returns Management (737) Configuration Guide
2. On the Display View “Groups”: Overview, select A Sales - Header and double-click folder Procedure 3. Choose Display Change 4. Select 14-Credit Memo and chose Copy 5. Enter the following information InProc
Description
Z4
ARM
6. A pop up Specify object to be copied appears, chose copy all 7. Confirm the pop-up Information: Number of dependent entries copied. 8. Select Inproc Z4-ARM and double-click Fields 9. Select line VBAK
AUGRU
Order reason and chose Delete
10. Save your changes and return to Display IMG 11. Assign Incompleteness Procedure Transaction code
VAU2
IMG menu
Sales and Distribution Basic Functions Log of incomplete Items Assign Incompleteness Procedure
12. Chose Assign procedures to the sales document types 13. On the Change View” Error Logs for Sales Documents Header”: Overview screen, make the following entries: Sales Document Type
IncProc
YRE2
Z4
YBRE
Z4
YCR2
Z4
14. Choose Save.
Result The output determination procedures are assigned.
3.2.6
Assigning Sales Area to Sales Document Types
3.2.6.1
Combining Distribution Channes
Use In this menu option, you allocate the allowed order types to each sales area. If you wish to check allowed sales document types, you must set up common sales areas. This means you must define common sales organizations, common distribution channels and common divisions. If, for example, you have define common divisions, then you must also define common distribution channels and sales organizations.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
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Advanced Customer Returns Management (737) Configuration Guide
Sales and Distribution Sales Sales Documents Sales Documents Header Assign sales Area to Sales Document Types
IMG menu
2. In the Choose Activity dialog box, choose Combine distribution channels. 3. On the Change View: Sales Documents. Allowed Order Types per Sales Org.: Overview screen, choose New Entries and make the following entries: Sales Organization
Distribution Channel
1000
10
1000
20
1000
30
Reference Division
4. Choose Save and then choose Back.
3.2.6.2
Combining Division
Use Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Sales Documents Sales Documents Header Assign sales Area to Sales Document Types
2. In the Choose Activity dialog box, choose Combine divisions . 3. On the Change View: Sales Documents. Allowed Order Types per Sales Org.: Overview screen, choose New Entries and make the following entries: Sales Organization
Distribution Channel
Reference DisChannel
1000
10
10
1000
20
20
4. Choose Save and then choose Back.
3.2.6.3
Assigning Sales Order Types Permitted for Sales Areas
Use In this menu option, you allocate the allowed order types to each sales area.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Sales Documents Sales Documents Header Assign sales Area to Sales Document Types
2. In the Choose Activity dialog box, choose Assign sales order types permitted for sales areas. (you can skip this step if you use transaction code to access) 3. On the Change View: Sales Documents. Allowed Order Types per Sales Org.: Overview screen, choose New Entries and make the following entries:
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Advanced Customer Returns Management (737) Configuration Guide
Reference Sales Organization
Reference Distribution Channel
Reference Division
Sales Document Type
1000
20
10
YRE2
1000
20
10
YCR2
1000
20
10
RE2
1000
20
10
GA2
4. Choose Save and then choose Back.
3.2.7
Maintaining Copy Control from Return Sales Order to CMR Advanced Return Order
Procedure 1. Access the activity using one of the following navigation options: Transaction code
VTFA
IMG menu
Sales and Distribution Sales Maintain Copy Control for Sales Documents
2. Choose Copying Control: Sales Document to Sales Document. 3. Choose Change. 4. Select the line with target GA2 and source RE2, then choose Copy As. 5. Change the From SalesDoc Type field to YRE2 and the Target Bill Type field to YCR2, and confirm your entry. 6. On item level, copy change Target SalesDocTyp YCR2 ItemCat Proposal to G2N. 7. Save your settings. 8. Choose Back.
3.2.8
Maintaining Copy Control from Sales Document to Billing Document
Use The purpose of this activity you define copying requirements and transferring data.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Billing Billing Documents Maintain Copy Control for Billing Documents
2. Double-click Copying control: Sales document to billing document 3. Choose Change. 4. Choose the line G2 and Source RE2. 5. Choose Copy As. 6. Change the Target SalesDoc Type to YRE2 and Taget Billing Type YBRE. 7. Copy all dependent item data. 8. Save your settings © SAP AG Page 16 of
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Advanced Customer Returns Management (737) Configuration Guide
9. Choose Back.
3.2.9
Maintaining Copy Control from Billing to Return Sales Order
Use The purpose of this activity is to create an appropriate sales order type to be used for returns.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Sales Documents Maintain Copy Control for Sales Documents
2. On the Change View “Header”: Overview screen, choose Copying Control: Billing Document to Sales Document, then choose Details. 3. Choose Change. 4. Choose the target line YBRE and Source F2. 5. Choose Copy As. 6. Change the Target SalesDoc Type to YRE2. 7. Copy all dependent item data. 8. Select item data, then choose TAN, choose Copy As. 9. Change the value in field source item category to LZN and then change the value in field target item category to RE2. 10. Return to the Change View “item”: Overview screen. 11. Choose TAN and delete the entry. 12. Repeat step 11 with all other item categories except item category LZN. 13. Save your settings 14. Choose Back.
3.2.10
Specifying Storage Locations for Follow-Up Activities
Use You can specify default storage locations for goods movement postings related to specific logistical follow-up activities in Advanced Returns Management. Specify the storage location that is used when you specify the logistical follow-up activity Immediately Move to Specified Stock in a returns order item.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Logistics - General Advanced Returns Management General Settings Goods Movement Settings for Follow-Up Activities Specify Storage Locations for Follow-Up Activities
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2. On the Change View “Storage Locations for Follow-Up Activities”: Overview screen, select the entry with shipping point VS01 and Seite VZ01. 3. In the field “Recv.Site” maintain the value 1007. 4. Save your settings. 5. Choose Back.
3.2.11 Maintaining Copy Control from Return Sales Order to Return Delivery Procedure 1. Access the activity using one of the following navigation options: Transaction code
VTLA
IMG menu
Logistics Execution Shipping Copying Control Specifiy Copy Control for Deliveries
2. On the Change View “Header”: Overview screen, choose Change. 3. Select the line with target LR2 and source RE2, and then choose Copy As. 4. Change the From SalesDoc Type field to YRE2, and confirm your entry. 5. Copy all dependent entries. 6. On the Change View “Header”: Overview screen, choose your new line with target LR2 and source YRE2, then select item data. 7. Choose all lines with item categories other than REN2, and then choose Delete. 8. Save your settings. 9. Choose Back.
3.2.12 Defining Shipping Conditions by Sales Document Type Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Logistics Execution Shipping Basic Shipping Functions Shipping Point and Goods Receiving Point Determination Define Shipping Conditions by Sales Document Type
2. On the Change View “Sales Document Type – Shipping Condition”: Overview screen, select the entry for sales order type YRE2 with Position… function. 3. In the field of SC, maintain the value of RE. 4. Save your settings. 5. Choose Back.
3.2.13 Maintaining Copy Control from CMR Advanced Return Order to Credit for Return Billing Document Procedure 1. Access the activity using one of the following navigation options:
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Advanced Customer Returns Management (737) Configuration Guide
Transaction code
VTFA
IMG menu
Sales and Distribution Billing Billing Documents Maintain Copying Control For Billing Documents
2. Choose Copying control: Sales document to billing document. 3. Choose Change. 4. Select the line with target G2 and source CR, and then choose Copy As. 5. Change the From SalesDoc Type field to YCR2, and the Target Bill Type field to YBRE and confirm your entry. 6. Copy all dependent entries. 7. Save your settings. 8. Choose Back.
3.2.14 Specifying Movement Types for Immediate Goods Receipts Use The purpose of this activity is to define the movement types, which should be used for Advanced Returns.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Follow-On Documents Specify Movement Types for Immediate Goods Receipts
2. On the Change View “Default Movement Types for Advanced Returns”: screen, enhance following line: SL
Description
MvT
Schedule Line category
AR
Advanced Returns
657
MvT Free:
MvT Spfd
Movement type for posting into free available stock
Movement type for posting into specified stock
653
655
3. Save your settings. 4. Choose Back.
3.2.15 Specifying Follow-up Document Types for Customer Returns Use The purpose of this activity is to define the movement types, which should be used for Advanced Returns.
Procedure © SAP AG Page 19 of
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Advanced Customer Returns Management (737) Configuration Guide
1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Follow-On Documents Specify Follow-Up Document Types for Customer Returns
2. On the Change View “Specify Follow-Up Document Types for Customer Returns”: screen, enhance following line: Ret.Order
RTV
Store Ret.
ccStoreRet
RE2
NB2
UB2
NB2C
YRE2
NB2
UB2
NB2C
3. Save your settings. 4. Choose Back.
3.2.16
Assigning Output Determination Procedures
Use The purpose of this activity is to assign output determination procedures.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
V/71
IMG menu
Logistics Execution Shipping Basic Shipping Functions Output Control Output Determination Maintain Output Determination for Outbound Deliveries Assign Output Determination Procedures
2. In the Choose Activity dialog box, choose Assign deliveries (header) and then choose Enter. 3. On the Change View” Delivery Types –Output Determination Procedure”: Overview screen, enter the following values. Output Table V_TVAK_NAC: Sales Document Type
Appln
Output determ.proc.
Output Type
LR2
V2
V10000
YBL1
4. Choose Save.
Result The output determination procedures are assigned.
3.2.17
Defining Reasons For Rejection
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution -> Sales -> Sales Documents -> Sales Document Item ->Define Reasons For Rejection
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Advanced Customer Returns Management (737) Configuration Guide
2. On the Change View “Sales Document: Rejection Reasons”: Overview screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, make the following entries: Rj
BlC
Description
60
X
Damaged return, no refund
4. Choose Save and Back to return to the SAP Easy Access menu.
3.3 Logistics Execution 3.3.1
Defining WM Number Ranges
Use You define the number ranges for the objects which have automatic number assignment in the Warehouse Management system.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Logistics Execution Warehouse Management Master Data Define Number Ranges
2. On the sub-screen Number Range Intervals, choose button For Transfer Order enter Warehouse Number PC0 and choose button Intervals and insert a number range. Field name
Description
User action and values
No
Number Range
01
From number
0000000001
To number
1000000000
Comment
3. Save your settings. 4. Choose Back.
3.3.2
Defining WM Movement Types
Use Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Logistics Execution Warehouse Management Activities Transfers Define Movement Types
2. Select Warehouse Number PC0 and Movement Type 302 and choose details 3. Check in the sub-screen Confirmation that both flags are unchecked Save your settings. 4. Choose Back.
3.3.3
Control Site/Storage Location/Warehouse No. Assignment
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Advanced Customer Returns Management (737) Configuration Guide
Use You can control for each combination of plant, storage location, and warehouse number whether Lean WM or standard management of bin inventory is to be selected.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Logistics Execution Shipping Picking Lean WM Control “Site/Storage Location/ Warehouse No.” Assignment
2. Check the following setting and configure if required Site
Stor.Loc
WH
Degree of activation
Stor.type for picking
VZ01
1001
PC0
1
001
3. Save your settings. 4. Choose Back.
3.3.4
Defining/ Changing Movement Types
Use Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Materials Management Inventory Management and Physical Inventory Movement Types Copy, Change Movement Types
2. Select Movement Type and type in 657 and choose details and continue 3. Select in the sub-screen Updating Control flag Create Sloc.automat. Save your settings. 4. Choose Back.
3.3.5
Configuring Settings for Confirmations
Use In this step, you define which confirmation control key shall be used for the material receiving plant.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Logistics Execution Shipping Deliveries Define Order Confirmations for Inbound Deliveries
2. On the Change View ” Confirmation Control for Inbound Deliveries” :Overview screen, make the following entries: Cat
Type
Site
F
UB2
M001
SLoc
Ctr. 0004
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Advanced Customer Returns Management (737) Configuration Guide
3. Choose Save.
3.4 Advanced Return Management 3.4.1
Defining Number Ranges for Advanced Returns Process IDs
Use The purpose of this activity is to define a number range for object Advanced Returns.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Define Number Ranges for Advanced Returns Process IDs
2. On the Advanced Returns Process ID: screen, choose Change Intervals and insert a number range. Field name
Description
User action and values
No
Number Range
01
From number
0000000001
To number
0000999999
Comment
3. Save your settings. 4. Choose Back.
3.4.2
Activating Advanced Returns Management for Returns Order Types
Use The purpose of this activity is to define for which Sales Order Type you want to use the Advanced-Returns-Functionality.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Activate Advanced Returns Management for Returns Order Types
2. On the Change View “Activate Return Order Types”: Overview screen, mark the line for sales document type YRE2 and choose Details, and maintain the fields with: Field name
Description
User action and values
Adv. Returns Management Active
Select
Number Determ.
On user Request
Comment
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Advanced Customer Returns Management (737) Configuration Guide
Field name
Description
User action and values
Comment
Default CMR
Default Credit Memo Request Order Type
YCR2
used for customer refund determination
Delivery Type
LO
delivery type that the system uses for the outbound delivery when you select Send Back to Customer
Automat. Credit Memo
Select
Indicates that the system creates the credit memo immediately when you specify Immediately for Refund Control in the returns order item.
3. Save your settings. 4. Choose Back.
3.4.3
Activating Advanced Returns Management for CMR Order Types
Use The purpose of this activity is to define the sales-order-type, which you want to use for the Credit-Memo-Request in the Advanced-Returns-Functionality.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Activate Advanced Returns Management for CMR Order Types
2. On the Change View “Activate Credit Memo Request Order Types”: Overview screen, mark the line for sales document type YCR2 and choose Details, and maintain the fields with: Field name Adv. Returns Active
Description
User action and values
Comment
Select
3. Save your settings. 4. Choose Back.
3.4.4
Activating and Renaming Follow-up Activities
Use The purpose of this activity is to define and activate the Follow-Up-Activities, which you are using in the Advanced-Returns-Functionality.
Procedure © SAP AG Page 24 of
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Advanced Customer Returns Management (737) Configuration Guide
1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Activate and Rename Follow-Up Activities
2. On the Change View “Activate and Rename Follow-Up Activities”: Overview screen, insert following data: Act
Activity Description
Adv. Returns Active
Acti.
Activity Description
Select
0001
Receive into Site
Select
Receive into Plant
0002
Immediately Move to Free Available Stock
Select
Immediately Move to Free Available Stock
0003
Immediately Move to Scrap
Select
Immediately Move to Scrap
0004
Ship to Other Site
Select
Ship to Other Plant
0005
Ship to Vendor
Select
Ship to Vendor
0006
Ship to Vendor via Other Site
Select
Ship to Vendor via Other Plant
0007
Direct Shipment to Vendor
Select
Direct Shipment to Vendor
0008
Inspection at Customer Site
Select
Inspection at Customer Site
0009
Delivery into Site - Articles Still Unknown
Select
Delivery into Plant Materials Still Unknown
0011
Transfer to Free Available Stock
Select
Transfer to Free Available Stock
0012
Transfer to Scrap
Select
Transfer to Scrap
0013
Article Remains at Customer Site
Select
Material Remains at Customer Site
0014
Immediately Move to Specified Stock
Select
Immediately Move to Specified Stock
0015
Transfer to Specified Stock
Select
Transfer to Specified Stock
0021
Send Back to Customer
Select
Send Back to Customer
0022
Send Back to Last Site
Select
Send Back to Last Plant
0031
No Further Activities
Select
No Further Activities
3. Save your settings. 4. Choose Back. © SAP AG Page 25 of
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3.4.5
Advanced Customer Returns Management (737) Configuration Guide
Defining Return Reasons for Customer Returns
Use The purpose of this activity is to define return reasons, which you are using in the AdvancedReturns-Functionality.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Define Return Reasons for Customer Returns
2. On the Change View “Activate and Rename Follow-Up Activities”: Overview screen, insert following data: Ret. Reason
Return Reason Description
001
Customer ordered too much
002
Customer bought wrong product
003
Product damaged
004
Product defective
005
Too much delivered
006
Wrong product delivered
007
Recall by vendor
3. Save your settings. 4. Choose Back.
3.4.6
Defining Returns Refund Codes
Use The purpose of this activity is to define Refund Codes, which you are using in the AdvancedReturns-Functionality.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Define Returns Refund Codes
2. On the Change View “Activate and Rename Follow-Up Activities”: Overview screen, insert following data: Retf. Code
Refund Code Description
R00
00 % Reduction
R01
10% Reduction
R02
20% Reduction
R03
30% Reduction
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Advanced Customer Returns Management (737) Configuration Guide
Retf. Code
Refund Code Description
R04
40% Reduction
R05
50% Reduction
R06
60% Reduction
R07
70% Reduction
R08
80% Reduction
R09
90% Reduction
R10
100% Reduction
R11
unclear
3. Save your settings. 4. Choose Back.
3.4.7
Defining Number Range for Inspection Outcome
Use The purpose of this activity is to define a number range for Inspection Outcome.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Material Inspection Basic Settings Define Number Range for Inspection Outcome
2. On the Inspection Outcome Number for Returns (SPM) screen, choose Change Intervals and insert a number range. Field name
Description
User action and values
No
Number Range
02
From number
000001000000
To number
000010000000
Comment
3. Save your settings. 4. Choose Back.
3.4.8
Configuration of Authorization for Follow-up Activities
Use In this IMG activity, you configure the authorization settings that allow users to propose and confirm logistical follow-up activities for inbound delivery items in the Material Inspection in Warehouse transaction within Advanced Returns Management.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns
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Management Material Inspection Basic Settings Configure Authorization for Follow-Up Activities 2. On the Change View “Define Follow-Up Activity Profiles”: Overview screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, make for example the following entries: Field name
Description
User action and values
FU Activity Profile
MATERIAL RECEIVED
Text
Only for material received into stock
Comment
4. Choose the “FU Activity Profile” line and double-click Assign Follow-Up Activities to Profiles. 5. On the Change View “Assign Follow-Up Activities to Profiles”: Overview screen, choose New Entries and make the following entries: Act.
Activity Description
0004
Ship to Other Plant
0005
Ship to Vendor
0006
Ship to Vendor via Other Plant
0011
Transfer to Free Available Stock
0021
Send Back to Customer
0022
Send Back to Last Plant
0031
No Further Activities
6. Choose Save. 7. Choose Back. 8. Double-click Define Inspection Profiles. 9. On the Change View “Define Inspection Profiles”: Overview screen, choose New Entries and make the following entries: Inspection Profile
Profile Description
FU Profile with Permission to Propose
FU Profile with Permission to Confirm
RECEIVED MATERIAL
Only after material is received
MATERIAL RECEIVED
MATERIAL RECEIVED
10. Choose Save and Back to return to the SAP Easy Access menu.
3.4.9
Defining and Configure Catalog for Inspection Codes
Use The purpose of this activity is to define inspection codes, which should be used for Advanced Returns.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns
© SAP AG Page 28 of
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Advanced Customer Returns Management (737) Configuration Guide
Management Material Inspection Basic Settings Define and Configure Catalog for Inspection Codes 2. On the Choose Activity screen, choose Define Catalogs. 3. On the Change View “Catalog Types”: Overview screen, add following lines: Catalog
Short Text for the Catalog
Keyword
P
Advanced Returns - Inspection Codes
MSRINSP_I
Q
Advanced Returns - Inspection Codes
MSRINSP_I
W
Activities (QM) - Function Module Active
Activity QM
Z
Inspection Codes for ARM
ARM-Inspect
4. Save your settings. 5. Choose Back. 6. On the Choose Activity screen, choose Edit Catalogs. 7. On the Edit Catalog: Initial Screen, add following information: Field name
Description
User action and values
Catalog
P
Code group
MSRDEC
Comment
8. Choose Create/Change. 9. On the Change View “Code groups” : Overview Screen, add following information: Field name
Description
User action and values
Code gr
MSRDEC
Short text
Advanced Returns Inspection Codes
Status of code group
2 Released
Comment
10. On the Change View “Code groups”: Overview screen, select Code groups in the left frame by double-clicking, and choose new entries to insert the new code groups in the right frame: 11. New you can define following codes in the right frame: Code
Short Text for the Code
0001
OK
0002
Not OK
0003
Partly OK
0004
Not relevant
0005
Unclear Material Status
12. Save your settings. 13. Choose Back.
3.4.10 Specifying Catalog and Code Group for Material Inspection © SAP AG Page 29 of
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Advanced Customer Returns Management (737) Configuration Guide
Use The purpose of this activity is to define which catalog for material inspection should be used.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Material Inspection Basic Settings Specify Catalog and Code Group for Article Inspection
2. On the Change View “Catalog and Code Group for Material Inspection”: Details screen, make the following entries Field name
Description
User action and values
Catalog
P
Code Group
MSRDEC
Comment
3. Save your settings. 4. Choose Back.
3.4.11 Configuring Default Settings for Returns Refund Codes Use The purpose of this activity is to define default Refund Codes depending of the Inspection Code and the Return Reason.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Configure Default Values for Returns Refund Codes
2. On the Change View “Default Settings for Returns Refund Codes”: Overview screen, insert following data: Inspection Code
Return Reason
Refund Code
0001 OK
007 Recall by vendor
R00 00% Reduction
0003 Partly OK
007 Recall by vendor
R00 50% Reduction
0005 Unclear Material Status
002 Customer bought wrong product
R10 unclear
0005 Unclear Material Status
006 Wrong product delivered
R01 10% Reduction
3. Save your settings. 4. Choose Back.
3.4.12
Specifying Storage Location for Follow-Up Activities
© SAP AG Page 30 of
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Advanced Customer Returns Management (737) Configuration Guide
Use The purpose of this activity is to define the default storage locations for goods movement postings related to specific logistical follow-up activities. This IMG activity extends the settings made for picking location determination. For customer returns we want to receive the good in the returns storage location by default.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Follow-On Documents Specify Storage Locations for Follow-Up Activities
2. On the Change View “Specify Storage Locations for Follow-Up Activities”: Overview screen, add/enhance the following lines: Shipping Point
Site
Storage Condition
Storage Location
Recv.Site
VS01
VZ01
1001
1007
3. Save your settings. 4. Choose Back.
3.4.13
Defining Blocks for Follow-Up Activities
Use The purpose of this activity is to define blocks for controlling the follow-up activities.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Material Inspection Basic Settings Define Blocks for Follow-Up Activities
2. On the Change View “Follow-Up Activity Blocks”: Overview screen, add following lines: Foll
Description
0001
Wait for Specialist
0002
Return Schedule to Vendor
3. Save your settings. 4. Choose Back.
3.4.14
Configuring Print Settings
Use The purpose of this activity is to define an Adobe form for the output of the inspection worklist.
Procedure 1. Access the activity using one of the following navigation options:
© SAP AG Page 31 of
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Advanced Customer Returns Management (737) Configuration Guide
Transaction code
SPRO
IMG menu
Sales and Distribution Sales Advanced Returns Management Material Inspection Basic Settings Configure Print Settings
2. On the Change View “Configure Adobe Form for Inspection Worklist”: Details screen, add following lines: Field name
Description
Company Code
User action and values
Comment
1000
Plant
space
Delivery Type
space
Language
EN
Adobe Form
MSR_F_INSP_PRINTLIST
3. Save your settings. 4. Choose Back.
3.4.14.1
Defining Default Account Assignment
Use The purpose of this activity is to fix the default account assignment for withdrawal postings. As defined in the customizing of the account determination, the GL account 609020 will be found, when a withdrawal for a material of valuation class 7920 is posted. The posting is fulfilled in the background. Therefore it is no possibility, to define a manual COelement for it. So it is necessary to create a default assignment of the necessary CO-element in the customizing.
Procedure 1. Access the activity using one of the following navigation options: Transaction code
SPRO
IMG menu
Controlling Cost Center Accounting Actual Postings Manual Actual Postings Edit Automatic Account Assignment
2. On the Change View “Default account assignment”: screen, choose New Entries and insert the following data: Field name
Description
User action and values
CoCd
Company Code
1000
Cost Elem.
Cost Element
520060
Cost Ctr
Cost Center
1201
Comment Like the GL account
3. Save your settings. 4. Choose Back.
3.5 Master Data 3.5.1
Maintaining Condition Record (YG04)
© SAP AG Page 32 of
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Advanced Customer Returns Management (737) Configuration Guide
Procedure 1. Access the activity using one of the following navigation options: SAP ECC Menu
LogisticsRetailingMaster Data Conditions/ArrangementsConditions: SalesPricesOtherCreate
Transaction code
VK11
2. Enter YG04 in the Condition type field. 3. Choose Enter. 4. On the Create Refund deduction Condition (YG04): Fast entry screen, make the following entries: Field name
Description
User action and values
Sales Organization
1000
Distribution Channel
20
Comment
5. Choose Enter. 6. In the Sales org./Distr. Chl/Ref. Code section, make the following entries: Ref. Code
Description
Amount
R00
No Reduction -> 100 % Refund
0
R01
10% Reduction -> 90 % Refund
10
R02
20% Reduction -> 80 % Refund
20
R03
30% Reduction -> 70 % Refund
30
R04
40% Reduction -> 60 % Refund
40
R05
50% Reduction -> 50 % Refund
50
R06
60% Reduction -> 40 % Refund
60
R07
70% Reduction -> 30 % Refund
70
R08
80% Reduction -> 20 % Refund
80
R09
90% Reduction -> 10 % Refund
90
R10
90% Reduction -> 100 % Refund
100
7. Choose Enter. 8. Choose Save. The system issues the message Conditions records saved.
3.5.2
Maintaining Output Control for YRE2
Use The purpose of this activity is to create output control data record BA00 for order type YRE2.
Procedure 1. Access the activity using one of the following navigation options: SAP ECC menu
Logistics Retailing Master Data Edit customers Messages Sales Document Create
Transaction code
VV11
© SAP AG Page 33 of
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Advanced Customer Returns Management (737) Configuration Guide
2. On the Create Output – Condition Records: Sales screen, enter the output type BA00 and choose Enter. 3. On the Create Condition Records (Order Confirmation): Fast Entry screen, make the following entries: Field name
Description
User action and values
Sales Organization
1000
Sales Document Type
YRE2
Function
SP
Comment
Partner Medium
1
Date/Time
4
Language 4. Confirm your entries with Enter. 5. Choose the Select (F9) button. 6. Choose the Communication (F2) . 7. On the Create Condition Records (Order Confirmation): Communication screen, make the following entries: Field name
Description
User action and values
Comment
Print immediately Release after output Output Device Number of messages
Select your printer 0
8. Choose Save and go Back to the Easy Access Menu.
Result You have created the output condition record for output type BA00 and sales document type YRE2.
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