50 Common Windows Problems and Solutions

50 Common Windows Problems and Solutions

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50 Common Windows Problems and Solutions

50 Common Windows Problems and Solutions by Jackson Chung

Editor-in-Chief TheDailyBuggle.com

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50 Common Windows Problems and Solutions

Introduction ......................................................................................................................................6 Problem #1: Trying to delete a file results in an error that states the file or folder is still in use by another program or user ..................................................................................................................7 Problem #2: My media player says that I am missing required codecs ...........................................8 Problem #3: I can’t uninstall a program using the default uninstaller or the Windows Add/ Remove Software tool ......................................................................................................................9 Problem #4: My computer crashed with a Blue Screen of Death (BSOD) ...................................10 Problem #5: Windows says that I am running out of disk space ...................................................11 Problem #6: Windows is missing some apps, like Windows Movie Maker or Mail ......................12 Problem #7: I can’t see my file extensions .....................................................................................13 Problem #8: My computer isn’t connecting to my wireless network .............................................14 Problem #9: My webcam is plugged in, but the microphone isn’t working ..................................15 Problem #10: My favorite website won’t load ................................................................................16 Problem #11: Windows won’t boot, says the operating system is not found .................................17 Problem #12: Windows won’t boot, hangs while loading ..............................................................18 Problem #13: Older programs are not working ............................................................................19 Problem #14: Windows says that I have not activated and/or that I am the victim of counterfeit software ..........................................................................................................................................20 Problem #15: Text in Windows is grainy, small and/or difficult to read .......................................21 Problem #16: Windows says my computer isn’t secure .................................................................22 Problem #17: Internet Explorer isn’t working ...............................................................................23 Problem #18: I have no sound .......................................................................................................24 Problem #19: My computer automatically reboots to install updates ...........................................25 Problem #20: I can’t find a file, but I know it’s there .....................................................................26 Problem #21: Windows constantly asks my permission to run a program ....................................27 Problem #22: A program won’t start and I receive an error message saying I must have administrator privileges ..................................................................................................................28

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50 Common Windows Problems and Solutions

Problem #23: My display has a blurry appearance, and icons are larger than I’d expect ............29 Problem #24: Some 3D games crash whenever I try to play them ...............................................30 Problem #25: Windows does not automatically sleep or hibernate ...............................................31 Problem #26: Windows does not give my system the option to hibernate ....................................32 Problem #27: When activating Windows, I receive the error code 0xC004F061 .........................33 Problem #28: Windows does not detect all of the RAM I have installed ......................................34 Problem #29: My computer automatically connects to a wireless network I don’t trust ...............35 Problem #30: Windows doesn’t detect your DVD drive ................................................................36 Problem #31: Windows Aero Doesn’t Work ..................................................................................37 Problem #32: Open Windows unexpectedly snap to the edge of my display ...............................38 Problem #33: Upgrading from Windows Vista to Windows 7 fails at 62% ..................................39 Problem #34: My USB device isn’t working ..................................................................................40 Problem #35: Windows Vista or 7 is running slowly .....................................................................41 Problem #36: Windows appears to have reverted back to the state of its original installation ......42 Problem #37: My printer isn’t detected by Windows ....................................................................43 Problem #38: Windows is using a substantial portion my system’s RAM .....................................44 Problem #39: Windows loads too many programs when it starts .................................................45 Problem #40: I can’t find the Windows Sidebar ............................................................................46 Problem #41: My mouse sensitivity isn’t comfortable and/or the buttons don’t function properly

........................................................................................................................................................ 47 Problem #42: Internet Explorer is no longer my default web browser ..........................................48 Problem #43: An icon is missing from my system tray ..................................................................49 Problem #44: My taskbar is on the right/left/top of my display ..................................................50 Problem #45: My desktop icons look weird ...................................................................................51 Problem #46: Windows Firewall keeps blocking specific software ................................................52

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50 Common Windows Problems and Solutions

Problem #47: My computer will not remain in sleep mode ..........................................................53 Problem #48: My networked computers won’t share files or printers ...........................................54 Problem #49: My display’s color is off ...........................................................................................55 Problem #50: My printer queue is stuck and I can’t print any more documents ..........................56 List of links presented in this ebook ...............................................................................................57

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50 Common Windows Problems and Solutions

Introduction Everyone knows Windows. It’s the most popular operating system in the world, and through countless iteration it has slowly changed and improved. The changes have been so drastic that many older programs will not run on a modern Windows 7 system. True, the interface elements remain familiar, but the organs lying far beneath the skin have been changed to meet the expectations of today’s more demanding user. Yet, in spite of that, some Windows problems seem immortal. These issues are sometimes critical, and will disable a computer if they continue, but they are mostly minor niggles that won’t damage your PC but can be annoying. Many of these problems are not errors in the traditional sense – that is, the software itself isn’t faulty – but rather the Windows interface and how Windows addresses the various hardware and software it must work with. Why, for example, do Windows machines continuously ship with certain files and folders hidden? We may never know, but as long as computers ship with this problem, there will be users looking for a fix. In this ebook, you will find solutions to 50 common Windows problems. These issues range from nasty, like the infamous Blue Screen of Death, to the mundane, such as printer queue problems. Each problem and solution is arranged in the same format to make navigation easier. Most of what is listed in this ebook applies to all Windows operating systems since XP. In fact, some have been around since Windows 95. However, a few have risen in Windows Vista and Windows 7. The operating systems affected are listed below the summary of each problem.

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50 Common Windows Problems and Solutions

Problem #1: Trying to delete a file results in an error that states the file or folder is still in use by another program or user Affects: Windows XP/Vista/7 Description: This is a common issue that arises when trying to delete files, particularly large volumes of files. Windows can’t delete a file when it is being used, so this error message will appear. It can appear when deleting any kind of file or folder, and it will appear if even one file or folder among the many you’re trying to delete is in use.

Solution: Usually this problem occurs simply because you’re trying to delete a file that’s in use by another program you have loaded but forgot about. Shutting down the program with the currently open file will solve the issue in most cases. In some rare instances, however, you may find that you still receive the error. If you’re certain the file needs to be gone you can try using a program such as Unlocker[1] to circumvent the error, or you can try rebooting into safe mode. [1] http://www.emptyloop.com/unlocker/

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50 Common Windows Problems and Solutions

Problem #2: My media player says that I am missing required codecs Affects: Windows XP/Vista/7 Description: This error will appear when you attempt to play a video file that uses a codec you don’t have installed. The video will refuse to play until the problem is resolved.

Solution: Codecs are various, and unfortunately the error message you receive may not tell you the exact codec you need. Try downloading the K-Lite Codec Pack[2] first, and if that doesn’t work, try examining the video file with a program like VideoInspector[3]. This should tell you the exact codec required. Alternatively, you may use a third party video player like VLC[4]. [2]

http://www.codecguide.com/download_kl.htm

[3] http://www.kcsoftwares.com/index.php?vtb [4] http://www.videolan.org/vlc/download-windows.html

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50 Common Windows Problems and Solutions

Problem #3: I can’t uninstall a program using the default uninstaller or the Windows Add/Remove Software tool Affects: Windows XP/Vista/7 Description: Software is supposed to be able to uninstall itself completely from a system, but if it’s become corrupted or is bugged, the uninstaller might not work right, which means you can’t properly uninstall the software.

Solution: The messy solution is to simply find the folder of the program you want to delete and then delete it manually. This doesn’t clean up any registry entries the program might have on your PC, however, and won’t remove any files the program has installed in common folders. A better alternative is to use a third-party uninstaller like Revo Uninstaller[5] or Absolute Uninstaller[6]. This may take a little more time, but it will result in a more complete cleansing of the uninstalled program’s files. [5]

http://www.revouninstaller.com/revo_uninstaller_free_download.html

[6]

http://www.glarysoft.com/products/utilities/absolute-uninstaller/

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50 Common Windows Problems and Solutions

Problem #4: My computer crashed with a Blue Screen of Death (BSOD) Affects: Windows XP/Vista/7 Description: Your computer crashes and throws up a blue screen with a long error message on it. The computer then restarts after dumping the system memory.

Solution: BSODs are extremely difficult to isolate and fix, and if they reoccur frequently, they often indicate a problem with your system’s hardware or the drivers that tell your hardware how to operate. Update all the drivers for your system’s hardware to see if this solves the problem. If the issue continues to occur, it’s probably time to take your computer to a professional.

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50 Common Windows Problems and Solutions

Problem #5: Windows says that I am running out of disk space Affects: Windows XP/Vista/7 Description: This alert will appear when a hard drive is running very low on free space. The error flags relative to the size of the disk, so larger drives will have more free space remaining when this error appears.

Solution: Windows XP users should run cleanmgr from the Run menu while Vista and Windows 7 users should do a Windows Search for Disk Cleanup. This will pull up a utility that can purge a hard drive of unneeded files like temporary files and files stuck in the recycle bin. If Disk Cleanup can’t free up enough room to rid you of the error, you’ll need to delete some programs that you no longer use or move files onto a secondary or external hard drive. Video files, image files, and music files often consume the most space on the average user’s hard drive, so consider cleaning out and/or moving those first. A good program which can automate this cleanup process is CCleaner[7]. CCleaner will remove all temporary files from web browsers, cookies, clear the Windows Recycle Bin, temporary files, log files and remove unused or old registry entries. [7]

http://www.piriform.com/ccleaner

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50 Common Windows Problems and Solutions

Problem #6: Windows is missing some apps, like Windows Movie Maker or Mail Affects: Windows 7 Description: Microsoft changed the programs that come pre-installed with Windows 7, so users migrating from Vista may be surprised to find that some favourite free apps are no longer available by default.

Solution: The suite of free programs available from Microsoft is available as a download from the Windows Live Essentials website[8]. This includes Bing Bar, Family Safety, Mail, Messenger, Messenger Companion, Microsoft Silverlight, Movie Maker, Photo Gallery, Windows Live Mesh and Writer. You may choose to install all of these programs, or you may pick-and-choose. [8]

http://explore.live.com/windows-live-essentials?os=other

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50 Common Windows Problems and Solutions

Problem #7: I can’t see my file extensions Affects: Windows XP/Vista/7 Description: File extensions are turned off by default on most new computers, making it difficult to determine what type of file you’re looking at in Windows Explorer.

Solution: Go to Folder Options in the Windows Control Panel and then click on the View tab. About halfway down the list, you’ll see a checkbox labeled “Hide extensions for known file types.” Uncheck this box and all of your extensions will reappear.

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50 Common Windows Problems and Solutions

Problem #8: My computer isn’t connecting to my wireless network Affects: Windows XP/Vista/7 Description: Windows should detect wireless networks by default if wireless networking is on, but it won’t always connect to them properly, or it may refuse to do so automatically.

Solution: Open the Control Panel and then the Networking and Sharing Center. Click on Manage Wireless Networks. Find the wireless network you’d like to use in the list and right-click on it, and then select Properties. Select “Connect automatically when this network is in range” in the Connection tab and enter the network’s password, if any, in the Security tab. Click OK to confirm your settings.

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50 Common Windows Problems and Solutions

Problem #9: My webcam is plugged in, but the microphone isn’t working Affects: Windows XP/Vista/7 Description: A desktop Windows PC should have no problem detecting a webcam and installing its drivers so it works with programs like Skype. However, you may notice that while the video is working fine, no one can hear you. Solution: This problem usually occurs because there is already a microphone input set up on the computer and Windows is using it by default instead of the microphone on your webcam. Go to Control Panel and open the Sound menu, then click on the Recording tab. A list of installed devices will appear. Find the one related to your webcam and select it, then select the Set Default option at the bottom of the menu. It is also wise to disable all other microphones entirely to prevent any potential conflict, which can be accomplished by right-clicking on a device and selecting Disable.

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50 Common Windows Problems and Solutions

Problem #10: My favorite website won’t load Affects: Windows XP/Vista/7 Description: Depending on your browser, the exact error message will be slightly different. Your browser will indicate that it can’t make a connection to the server of the website you’re trying to visit.

Solution: If all other websites are working fine, this is most likely an issue related to the website itself. You can confirm by going to the website “Down For Everyone Or Just Me?[9]” and typing in the URL. If it turns out that it is just you, the problem may be related to your PC’s security software. Check the software’s permissions to make sure that the site you’re trying to visit hasn’t somehow been added to the list of blocked sites. There isn’t a specific set of instructions to address this issue, it depends on the antivirus software or internet connection filter you have installed. [9]

http://www.downforeveryoneorjustme.com/

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50 Common Windows Problems and Solutions

Problem #11: Windows won’t boot, says the operating system is not found Affects: Windows XP/Vista/7 Description: The error appears before the Windows boot screen in plain white text on a black background. The exact message is usually “OS Not Found” or “Operating System Not Found.”

Solution: This problem occurs because the device containing your operating system is not being detected at boot. This could occur happen if you have a USB drive plugged in, because some systems try to boot off external media before the main internal drive. Unplug any external drives and take out any media, such as CDs or DVDs. If the message still appears, open your system BIOS and confirm that your main hard drive (usually C:) is detected. If it is not, the hard drive may need replacement.

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50 Common Windows Problems and Solutions

Problem #12: Windows won’t boot, hangs while loading Affects: Windows XP/Vista/7 Description: Windows makes it to the loading screen, but once there, it hangs. The system may or may not reboot.

Solution: Unfortunately, an error of this nature likely means critical damage has somehow been inflicted on the operating system. First, try to resolve the problem by booting Windows into Safe Mode by pressing the F8 key while the system starts up, then use your arrow keys to move to "Safe Mode" and press Enter. If this works, it likely means a driver conflict is causing the problem. Reinstall all hardware drivers and try booting into Windows again. If booting into Safe Mode is impossible, insert your system recovery disk into your CD/DVD-ROM drive and boot from it, then follow the on-screen instructions. System Recovery may result in the loss of some files and program data, so if there are important files on the drive that must not be loss, you should connect the drive to another PC and remove them before performing a System Recovery. However, be warned that if the damage was caused by a virus, doing this could infect your second computer as well.

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50 Common Windows Problems and Solutions

Problem #13: Older programs are not working Affects: Windows XP/Vista/7 Description: A program that significantly pre-dates the version of Windows you are using crashes, or doesn’t operate the way that it should.

Solution: Right-click the program you are attempting to use and open its Properties, then click on the Compatibility tab. Check the “Run this program in compatibility mode for:” box and then select the operating system that the program desires. Check the settings boxes below as needed. If the program still does not work, and you are using Windows 7 Professional or Windows 7 Ultimate, you can try running the software in XP Mode[10]. This fully emulates the Windows XP operating system. [10]

http://www.microsoft.com/windows/virtual-pc/download.aspx

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50 Common Windows Problems and Solutions

Problem #14: Windows says that I have not activated and/or that I am the victim of counterfeit software Affects: Windows XP/Vista/7 Description: This could theoretically appear at any time, but it is most commonly encountered right after installing Windows. It indicates that Windows failed to authenticate with Microsoft’s copy protection servers.

Solution: Open Windows Activation through a Windows Search and try re-entering your product key. If you are on Windows XP, you’ll need to use the Activate Windows utility found in System Tools. Once open, indicate that you’d like to activate over the Internet and enter your product key. If the key is correct (and you’re connected to the Internet, of course) Microsoft should verify the key automatically. If the key comes back as invalid, indicate that you’d like to activate over the phone. You’ll be given instructions on how to contact a Microsoft representative who can activate Windows for you. In most cases this is a rather a simple process. Remember, a basic retail copy of Windows gives you license to install the OS on one PC at a time. If you call Microsoft to activate a second PC with the same product key, the original PC will have its authentication revoked.

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50 Common Windows Problems and Solutions

Problem #15: Text in Windows is grainy, small and/or difficult to read Affects: Windows XP/Vista/7 Description: Sometimes a computer’s text will be difficult to read. A high-resolution display, for example, may cause text to appear very small. In other situations, text may have a jagged and grainy appearance.

Solution: Open the Windows ClearType Tuner. On Windows 7 and Vista machines this can be accomplished by doing a Windows Search for ClearType, while XP users should visit Microsoft’s website[11]. If ClearType is not already turned on, check the “Turn on ClearType” box. Once you’ve done that, proceed through the on-screen ClearType tuner instructions. This will calibrate your system’s text based on a series of examples, similar to the way an eye doctor determines your prescription. [11]

http://www.microsoft.com/typography/cleartype/tuner/step1.aspx

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50 Common Windows Problems and Solutions

Problem #16: Windows says my computer isn’t secure Affects: Windows XP/Vista/7 Description: Microsoft has given Windows built-in security alerts that flag if your computer isn’t protected by antivirus software. This triggers a pop-up alert originating in the system tray.

Solution: Open the Windows Action Center, which can be found in the Control Panel. This will tell you what is causing the security alert to show up. In most cases, the problem is a lack of antimalware software on your PC. This problem can easily be solved by downloading Microsoft Security Essentials[12]. This is Microsoft’s free anti-malware application, and it has received favorable reviews. Alternatively, you can download a free third-party anti-malware app or you can purchase an Internet Security suite from a company like Norton or McAfee. [12]

http://www.microsoft.com/en-us/security_essentials/default.aspx

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50 Common Windows Problems and Solutions

Problem #17: Internet Explorer isn’t working Affects: Windows XP/Vista/7 Description: Internet Explorer, the default web browser shipped with Windows, should start quickly. If the web browser does not appear, it is likely corrupted.

Solution: Open Internet Explorer by typing iexpore –extoff into the XP Run window or into Windows Search. This will open Internet Explorer without add-ons enabled. If this works, it indicates an add-on is causing the problem. Open the Control Panel, click on Internet Options, and then the Programs tab. Find the Manage Add-Ons button and disable or remove any addons that might be causing trouble. If Internet Explorer still does not work, open Internet Options and go to the Advanced tab. Click on the Reset button in order to reset all of Internet Explorer’s settings back to their default state. Should this also fail, you will need to reinstall Internet Explorer.

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50 Common Windows Problems and Solutions

Problem #18: I have no sound Affects: Windows XP/Vista/7 Description: Your computer’s speakers or headphones are plugged in, but audio won’t come through.

Solution: First, check to make sure they’re plugged in. It sounds silly, but this simple solution is easy to overlook. If your speakers are plugged in, the lack of audio is most likely due to a simple driver issue with your computer’s sound. Open the Control Panel and then the Sound menu. You will see a list of installed devices. Your speakers should appear as the default device. If they do not, click on the speakers and then click the Set Default button at the bottom of the menu. It’s also possible that the speakers are muted. Right click the speakers in the Sound menu and then click Properties. Open the Levels tab and make sure that the volume is at 100 and the mute is off.

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50 Common Windows Problems and Solutions

Problem #19: My computer automatically reboots to install updates Affects: Windows XP/Vista/7 Description: Windows is regularly updated by Microsoft, but the updates can’t be installed without a reboot. Depending on your settings, Windows may begin the update process in the middle of important work.

Solution: Go to the Control Panel and then open Windows Update. After that, click Change Settings. Most Windows PCs will be set to install updates automatically by default. You can change this “Download updates but let me choose whether to install them.” This will stop automatic updates. However, doing this can leave your computer vulnerable to security threats if you don’t remember to install the updates. A better idea is to change the Install New Updates time so that the updates occur when you’re not likely to be using the computer. If the computer is not on when the set time passes, the updates will be installed on your next reboot.

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50 Common Windows Problems and Solutions

Problem #20: I can’t find a file, but I know it’s there Affects: Windows XP/Vista/7 Description: Sometimes a file doesn’t appear even though you know that it should be there because of information you’ve received from a reliable source.

Solution: This happens because hidden files and folders are still enabled on your PC. Although most people turn this feature off at some point, PCs almost always ship with hidden files and folders on. Open Control Panel and then Folder Options, then click on the View tab and find the two radio buttons under Hidden Files and Folders. Select the one that says “Show hidden files, folders and drives.” If the mystery file is where it’s supposed to be, it should now be revealed.

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50 Common Windows Problems and Solutions

Problem #21: Windows constantly asks my permission to run a program Affects: Windows Vista/7 Description: Windows Vista introduced the widely disliked User Account Control (UAC) feature, which prompts for permission whenever there is an attempt to make changes to your computer. The message appears in the middle of the screen on top of any other software that’s currently running.

Solution: Although User Account Control is annoying, it is an important security feature. With UAC on, you will be notified if malware is trying to make changes to your system. If you’d still like to turn it off, do a Windows Search for User Account Control to open the settings menu. There are four levels of notification, from “never” to “always.” Move the slider down to “never” to turn UAC off entirely.

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50 Common Windows Problems and Solutions

Problem #22: A program won’t start and I receive an error message saying I must have administrator privileges Affects: Windows Vista/7 Description: This issue is straightforward because of the error presented. Although you may be using Windows, you might not have administrator privilege active at all times. Programs that need administrator privileges will display this error as a result.

Solution: For a one-time override, you can simply right-click a program and then click “Run as administrator.” If you’d like to solve the issue for good you need to right-click the program, open the Properties menu and then go to the Compatibility tab. At the bottom you’ll find a checkbox labeled “Run this program as an administrator.” Check it and then exit the menu by clicking okay.

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50 Common Windows Problems and Solutions

Problem #23: My display has a blurry appearance, and icons are larger than I’d expect Affects: Windows XP/Vista/7 Description: Ideally, Windows will automatically detect any attached monitor and will properly scale the resolution. However, if this fails, Windows may fall back to a lower resolution than your monitor natively supports. This makes for a blurry appearance.

Solution: Right-click on an empty portion of your desktop and then select Screen Resolution. Your display will be listed here along with the current resolution. Click on the resolution dropdown box and change to the highest resolution available, then exit by pressing OK.

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50 Common Windows Problems and Solutions

Problem #24: Some 3D games crash whenever I try to play them Affects: Windows XP/Vista/7 Description: This problem, which is limited to 3D games, may occur either as a crash-todesktop error or as an error message that appears before the game begins at all. If an error message does appear, it will likely inform you that your computer doesn’t support certain required features.

Solution: Your first step should be to update your drivers. AMD[13], NVIDIA[14] and Intel[15] all have websites for their respective graphics solutions, and they release updates with performance enhancements and new features frequently. If this error still occurs after you update your drivers, the problem is probably the result of incompatible hardware. Older video cards sometimes do not support the features provided by modern games. Look up your video card’s specifications on the manufacturer’s website and compare those to the game’s minimum system requirements. [13]

http://support.amd.com/us/gpudownload/Pages/index.aspx

[14]

http://www.nvidia.com/Download/index.aspx?lang=en-us

[15]

http://downloadcenter.intel.com/

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50 Common Windows Problems and Solutions

Problem #25: Windows does not automatically sleep or hibernate Affects: Windows XP/Vista/7 Description: Most computers are configured from the factory to automatically fall into sleep or hibernate after a specified period of time. However, this isn’t always the case.

Solution: Open Power Options by visiting the Control Panel or doing a Windows Search. Have a look at the power plan that is currently selected. If it is “High Performance” or a custom plan this is likely why your computer does not sleep or hibernate. You can either select a different power plan, change the settings of the one you currently have selected, or create a custom plan by choosing the Create a Power Plan option.

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50 Common Windows Problems and Solutions

Problem #26: Windows does not give my system the option to hibernate Affects: Windows XP/Vista/7 Description: Windows should provide Hibernate as an option both in Power Options and when you open the Shut down menu. However, Hibernate can disappear under certain conditions.

Solution: Open the command line interface by doing a Windows Search for command and then opening the Command program. Once there, type “powercfg /hibernate on” which should enable the Hibernate feature. If Hibernate is still missing, type “powercfg /a” to see if Hibernate is supported. The resulting message should inform you that Standby (S1) Hibernate is available. If it is not, your hardware does not support Hibernate, or the feature has been turned off in BIOS.

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50 Common Windows Problems and Solutions

Problem #27: When activating Windows, I receive the error code 0xC004F061 Affects: Windows 7 Description: This error only happens when inputting your Windows activation key. Rather than being approved, it is rejected with the error code.

Solution: According to Microsoft, this means the activation key you are using is for an upgrade version of Windows 7, but a previous version of Windows was not installed. Remember, a Windows upgrade is exactly that, and will not work if you don’t have a previous Windows installation on your PC. If this error is appearing even though you do have a previous version of Windows installed, you’ll need to contact Microsoft customer service to clear up the issue.

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50 Common Windows Problems and Solutions

Problem #28: Windows does not detect all of the RAM I have installed Affects: Windows XP/Vista/7 Description: This issue, which can be a problem with computers that have four gigabytes of Random Access Memory (RAM) or more, is evident in the System window. Instead of listing the proper amount of RAM, Windows will list that some smaller amount is installed, most likely a number between three and four gigabytes. Solution: In the System window, find the information field labeled System Type. It will likely say “32-bit Operating System.” To address four gigabytes of RAM or more, you must have Windows 64-bit installed. You will need to re-install Windows with a 64-bit installation disk to resolve the problem.

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50 Common Windows Problems and Solutions

Problem #29: My computer automatically connects to a wireless network I don’t trust Affects: Windows XP/Vista/7 Description: When entering an area, Windows should not connect to unknown wireless networks even if they’re open. However, if Windows has encountered an SSID that’s been approved before, it may make a connection even if it’s actually a different network.

Solution: Open the Network and Sharing Center and then click on Manage Wireless Networks. Find the offending wireless network, right-click on Properties, and then de-select the “Connect automatically when this network is in range” checkbox. Alternatively, you can right-click on the network and then click Remove Network. Although your computer will still see the network, it will no longer connect to it automatically.

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50 Common Windows Problems and Solutions

Problem #30: Windows doesn’t detect your DVD drive Affects: Windows Vista/7 Description: Although your DVD drive appears in BIOS, it in rare cases could disappear from Windows 7, which of course means you can’t play DVDs.

Solution: Run regedit and find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ Find and delete the UpperFilters and LowerFilters entries, then reboot. If this doesn’t work, enter Disk Management and look for the drive letter of your DVD drive. Right-click that drive, then click Change Drive Letter and Paths. Change the drive letter to some other, unused letter, then reboot.

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50 Common Windows Problems and Solutions

Problem #31: Windows Aero Doesn’t Work Affects: Windows Vista/7 Description: Windows Vista and 7 offer the Aero interface, which includes a transparent glass appearance that’s accelerated by a PC’s graphics card. However, in rare cases it can stop working.

Solution: Do a Windows Search for Find and fix problems with transparency and open the menu that appears. This is the Aero troubleshooter. Follow the on-screen steps to resolve any issues with Windows Aero. If that still does not work, Aero might be disabled in the Windows registry. Open Regedit via Windows Search and then navigate to HKEY_CURRENT_USERS\Software\Microsoft\Windows\DWM and make sure that the EnableAeroPeek value is set to 1. If it isn’t, change it and reboot your PC. Please note that users of Windows 7 Basic don’t have access to Aero. It is disabled until you upgrade to a different version of Windows 7.

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50 Common Windows Problems and Solutions

Problem #32: Open Windows unexpectedly snap to the edge of my display Affects: Windows Vista/7 Description: Windows now has a feature called Aero Snap that will automatically arrange windows to take up half your display when you move them all the way to the left or right edge of your display. Although useful, this can become an annoyance on smaller displays.

Solution: Do a Windows Search for Ease of Access and open the Ease of Access Center. Click the “Make the mouse easier to use” option and then find the checkbox labeled “Prevent windows from being automatically arranged when moved to the edge of the screen.” Click on that checkbox to solve your problems.

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50 Common Windows Problems and Solutions

Problem #33: Upgrading from Windows Vista to Windows 7 fails at 62% Affects: Windows 7 Description: A common upgrade bug occurs when the upgrade from Vista to Windows 7 is at 62%. The upgrade will become stuck at that number and won’t progress further.

Solution: This happens because a service stops responding during the upgrade process. Because this is a common problem, Microsoft has an automated solution available via its Microsoft Fix It service. Check out the Microsoft support page[16] to download Fix It and resolve the problem. [16]

http://support.microsoft.com/kb/975253

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50 Common Windows Problems and Solutions

Problem #34: My USB device isn’t working Affects: Windows XP/Vista/7 Description: USB is plug-and-play, which means that a USB device should work automatically. However, in rare instances a USB device will not be detected.

Solution: First make sure that the USB device is plugged into the correct USB port. Old computers will have USB 1.1 ports, which might not function right with all modern USB devices. If using a USB hub, try plugging the device into your PC directly rather than via the hub. Some USB devices need to draw power from the port to function and a hub may not provide enough or any power. If these solutions still don’t resolve the issue, the problem is likely related to the USB device’s drivers. Go to the device manufacturer’s website and download any drivers that the company has made available, then reboot your computer and try your device again.

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50 Common Windows Problems and Solutions

Problem #35: Windows Vista or 7 is running slowly Affects: Windows Vista/7 Description: Microsoft’s newer operating systems have many features that may not run well on older computers, the most notable of which is Windows Aero. Disabling Aero can improve performance.

Solution: Do a Windows Search for performance and select “Adjust the appearance and performance of Windows” option that appears. The window that opens will be on the visual effects tab, which is what you want. You can choose the pre-selected “Adjust for best performance” radio button or you can customize using the menu options available below.

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50 Common Windows Problems and Solutions

Problem #36: Windows appears to have reverted back to the state of its original installation Affects: Windows XP/Vista/7 Description: Instead of showing your typical desktop when you boot or log in, you find that Windows has reverted back to a default state, showing default icons. Some of your documents and programs are not available.

Solution: This usually happens because of some confusion over your Windows profile. Log out and make sure you have not logged in as a guest account. If this does not solve the problem, open User Accounts in the Control Panel and make sure that your primary account is listed and has administrator privileges.

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50 Common Windows Problems and Solutions

Problem #37: My printer isn’t detected by Windows Affects: Windows XP/Vista/7 Description: Printers should operate as plug-and-play devices, but on occasion a printer will not automatically appear as an available printing device.

Solution: First, go through the basic steps of making sure your printer is connected to your computer, is plugged in, and turned on. Then go to the Control Panel and open the Devices and Printers window. Right-click on an empty part of the window and select Add Printer. Follow the on-screen instructions to complete installation. If Windows still cannot detect your printer, you’ll need to use the driver installation provided by the printer’s manufacturer. Go to the manufacturer’s support website and find the printer, then download and install the drivers provided.

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50 Common Windows Problems and Solutions

Problem #38: Windows is using a substantial portion my system’s RAM Affects: Windows Vista/7 Description: Using the Windows Task Manager, you can monitor the amount of memory your system is using at any time. In some cases, Windows may use a significant portion of it even at idle.

Solution: If you are running Windows XP, this problem is likely caused by a specific program that is consuming more memory than it should. Go to the Processes tab of Windows Task Manager and sort the active processes by Memory (Private Working Set). Terminate any program that’s hogging memory (bear in mind that you might lose any unsaved work). If this problem happens consistently, consider uninstalling the software causing the problem. Windows Vista and 7, however, do not require any action. They are designed to aggressively use system memory in order to reduce the load time of frequently used software. This behavior is normal and advantageous.

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50 Common Windows Problems and Solutions

Problem #39: Windows loads too many programs when it starts Affects: Windows XP/Vista/7 Description: It’s common for programs to install themselves so they start along with Windows, but this can cause your computer to boot slowly.

Solution: Do a Windows Search for msconfig for Windows Vista and 7, or Run the msconfig program if you are using Windows XP. Navigate to the Startup tab and review the programs listed there. Unmark the checkboxes of any software you do not want to boot along with Windows, then exit using the OK button to save your settings.

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50 Common Windows Problems and Solutions

Problem #40: I can’t find the Windows Sidebar Affects: Windows 7 Description: Window Vista introduced a new feature called Sidebar which could contain desktop gadgets, but this feature cannot be found in Windows 7.

Solution: Microsoft decided to axe the Windows Sidebar and instead make gadgets usable anywhere on your Windows desktop. You can access your gadgets by opening the Control Panel and selecting Desktop Gadgets. You can also manage the gadgets currently running by doing a Windows Search for gadgets and selecting the “View list of running gadgets” option.

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50 Common Windows Problems and Solutions

Problem #41: My mouse sensitivity isn’t comfortable and/or the buttons don’t function properly Affects: Windows XP/Vista/7 Description: A mouse is a plug-and-play device, but that doesn’t mean it will be configured as you’d like. The sensitivity may be uncomfortable or some of the buttons may not function as you’d prefer.

Solution: Go to the Windows Control Panel and then open the Mouse window. This provides you with a wide variety of settings. Sensitivity can be adjusted using the Motion slider in the Pointer Options tab. You can also adjust how the scroll wheel works under the Wheel tab. If you are using a laptop with a touchpad, you may find additional options under the Hardware tab, or there may even be an extra custom tab added to this window.

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50 Common Windows Problems and Solutions

Problem #42: Internet Explorer is no longer my default web browser Affects: Windows XP/Vista/7 Description: If you install another web browser, you might have made the new browser your default browser during installation. This means that all web content will be opened in that new browser rather than Internet Explorer.

Solution: To revert the default browser to Internet Explorer, open the Windows Control Panel and go to Internet Options, then go to the Programs tab. At the top of this tab, you’ll find the Default Web Browser section. Click the “Make default” button and then exit the window by pressing OK.

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50 Common Windows Problems and Solutions

Problem #43: An icon is missing from my system tray Affects: Windows Vista/7 Description: Some programs will install an icon in your system tray – the tray of icons on the right hand side of the task bar – because they run in the background. Skype, for example, does this. However, on rare occasions you might not be able to find the icon you need.

Solution: Open the Windows Control Panel and then go to Notification Area Icons. This menu provides a list of all the system tray icons that are currently installed on your system, and each is accompanied by a drop-down menu. If any icon has been set to “Hide icon and notifications” it will no longer be visible, so switch it back to “Only show notifications” or “Show icons and notifications.”

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50 Common Windows Problems and Solutions

Problem #44: My taskbar is on the right/left/top of my display Affects: Windows XP/Vista/7 Description: Most Windows systems place the taskbar at the bottom the primary display, but it can be moved elsewhere.

Solution: Moving the taskbar is easy. Just place your cursor over it, hold down the left mouse button, and drag the taskbar wherever you’d like it. The taskbar will automatically adjust. If this does not move the taskbar, it’s probably been locked (and if you didn’t lock it, someone was pranking you). Right-click the taskbar and uncheck the pop-up menu option “Lock the taskbar.” Now it will move freely.

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50 Common Windows Problems and Solutions

Problem #45: My desktop icons look weird Affects: Windows XP/Vista/7 Description: Windows computers come with a set of default icons that are the same on all PCs. However, these icons can be changed by programs or by users, which can result in a strange desktop experience.

Solution: Open the Control Panel, go to Personalization, and open the Change Desktop Icons option on the left. Click the Restore Default button and presto! Your original icons will reappear. Windows XP users will find the same option in the Customize Desktop window.

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50 Common Windows Problems and Solutions

Problem #46: Windows Firewall keeps blocking specific software Affects: Windows XP/Vista/7 Description: Windows comes loaded with a built-in firewall that will block any program that is trying to communicate with the Internet without permission. However, this sometimes trips up programs that are legitimate.

Solution: Open the Control Panel and go to Windows Firewall. Click on Advanced Settings. Click in Inbound Rules in the left hand column and then select New Rule in the right hand column. Select Program as the Rule Type, select the program that you want to give permission, and select “Allow the connection.” Repeat this process in Outbound Rules. Once you’ve done so, you should no longer have problems with that program tripping the firewall.

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50 Common Windows Problems and Solutions

Problem #47: My computer will not remain in sleep mode Affects: Windows XP/Vista/7 Description: Sleep mode is a low-power state that turns off most system functions, but does not completely turn off the hardware (that’s Hibernate). Most computers come out of sleep when triggered, and if the trigger is too sensitive, the PC may not stay in sleep mode for more than a few seconds.

Solution: Open the command interface by doing a Windows Search for “Run As” for cmd. In the command line, type powercfg –devicequery wake_armed and note what pops up. Now go to the Device Manager and find the devices that were listed. Right-click a listed device and select Properties, then go to the Power Management tab. Uncheck the “Allow this device to wake the computer” box. It’s best to do this one device at a time so you can discover the culprit and leave the devices which are not responsible enabled.

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50 Common Windows Problems and Solutions

Problem #48: My networked computers won’t share files or printers Affects: Windows Vista/7 Description: Computers that are networked are capable of sharing resources, but only if you configured them properly first.

Solution: Open the Networking and Sharing center in the Control Panel and verify that you are in a network. Select “Choose homegroup and sharing options” and make sure that the types of files you want to share are checked under the “Share libraries and printers” section. Now go to “Advanced sharing settings” and make sure that Network Discovery, File Printer and Sharing, Public Folder Sharing and Media Streaming are all turned on. Be sure to save your changes when you exit the window.

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50 Common Windows Problems and Solutions

Problem #49: My display’s color is off Affects: Windows XP/Vista/7 Description: Monitors are plug-and-play, but sometimes they don’t have the expected appearance after they’re set up.

Solution: Right-click an empty portion of your desktop and look for an ATI, NVIDIA or Intel graphics control option. If one is available, open it and adjust your display using the video colour settings inside that control panel. Windows Vista and Windows 7 come with an automatic colour calibration feature. Open the Display menu in the Control Panel and then click the Calibrate Colour option in the left-hand column, then follow the on-screen instructions.

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50 Common Windows Problems and Solutions

Problem #50: My printer queue is stuck and I can’t print any more documents Affects: Windows XP/Vista/7 Description: Printing several documents places them into a queue, but sometimes the queue can be blocked, particularly if one document is bugged and not printing.

Solution: Open the Control Panel and go to Printer and Faxes (XP) or Device and Printers (Vista and 7) menu. Double-click on the printer to open the printer queue. Open the Printer menu in the upper left hand corner and click Cancel All Documents. Alternatively, you can rightclick on specific documents and cancel them individually.

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50 Common Windows Problems and Solutions

List of links presented in this ebook 1. Unlocker http://www.emptyloop.com/unlocker/ 2. K-Lite Codec Pack http://www.codecguide.com/download_kl.htm 3. VideoInspector http://www.kcsoftwares.com/index.php?vtb 4. VLC http://www.videolan.org/vlc/download-windows.html 5. Revo Uninstaller http://www.revouninstaller.com/revo_uninstaller_free_download.html 6. Absolute Uninstaller http://www.glarysoft.com/products/utilities/absolute-uninstaller/ 7. CCleaner http://www.piriform.com/ccleaner 8. Windows Live Essentials website http://explore.live.com/windows-live-essentials?os=other 9. Down For Everyone Or Just Me? http://www.downforeveryoneorjustme.com/ 10. XP Mode with Virtual PC for Windows 7 http://www.microsoft.com/windows/virtual-pc/download.aspx 11. ClearType Tuner for Windows XP http://www.microsoft.com/typography/cleartype/tuner/step1.aspx 12. Microsoft Security Essentials http://www.microsoft.com/en-us/security_essentials/default.aspx 13. AMD Graphic Drivers & Software Downloads website

http://support.amd.com/us/gpudownload/Pages/index.aspx 14. NVIDIA Driver Downloads website http://www.nvidia.com/Download/index.aspx?lang=en-us 15. Intel Download Center http://downloadcenter.intel.com/ 16. Microsoft Support KB -- Download Fix it for Me http://support.microsoft.com/kb/975253

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