4760 Installation Guide

Alcatel-Lucent OmniPCX Enterprise Communication Server Customer Management via 4760 Administrator Manual

Legal notice: Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. Copyright © 2007 Alcatel-Lucent. All rights reserved.

The CE mark indicates that this product conforms to the following Council Directives: - 89/336/CEE (concerning electro-magnetic compatibility) - 73/23/CEE (concerning electrical safety) - 1999/5/CE (R&TTE)

   

      

Chapter 1 Overview   

Overview .................................................................................................... 1.1 Starting the Configuration application ........................................... 1.1 Main window ............................................................................................ 1.4

 

Data display ................................................................................................. 1.7 Printing ......................................................................................................... 1.7

Chapter 2 Configuration procedure 

User sets ................................................................................................... 2.1

   

Creating a user set ...................................................................................... 2.1 Modifying a user set ................................................................................... 2.18 Deleting a user set ...................................................................................... 2.18 Deleting a user set by forced deletion ...................................................... 2.19 Users by profile ...................................................................................... 2.19

 

   

Speed dialing numbers (Abbreviated numbers) ........................ 2.21 Creating a direct speed dialing number ................................................... 2.23 Direct speed dialing number alias ............................................................ 2.27 Creating a speed dialing number by range .............................................. 2.29 Speed dialing number by range alias ....................................................... 2.33

   !  "#$ %        

0-1

            # 

Filtering a caller number ............................................................................ 2.35 Specific telephone services .............................................................. 2.36

   

Cost center .................................................................................................. 2.36 Project charging code ................................................................................ 2.37 Filter tables ................................................................................................. 2.39 Routing tables ............................................................................................. 2.40 Hunt group ............................................................................................... 2.41

  

Creating a hunt group ................................................................................ 2.41 Modifying a hunt group .............................................................................. 2.45 Deleting a hunt group ................................................................................ 2.45 Change-Over Times .............................................................................. 2.45





   

  

0-2

Alarm Sets ............................................................................................... 2.46 Numbering Plan Output ...................................................................... 2.47 Phone book ............................................................................................. 2.48 Creating a directory number ..................................................................... 2.48 Modifying a directory number ................................................................... 2.50 Deleting a directory number ...................................................................... 2.50

   !  "#$ %        

  



1 1.1

Overview This manual describes access to the configuration application and its client operation as part of the Alcatel-Lucent OmniVista 4760 application, which is associated with the Alcatel-Lucent OmniPCX Enterprise Communication Server. Using a microcomputer, the client operation allows you to create, modify, and edit management settings, including: -

User sets

-

Speed dialing numbers (abbreviated numbers)

-

Sections of speed dialing numbers

-

Cost centers

-

Project numbers

-

Filter tables

-

Routing tables

-

Hunt groups

-

Change-over times

-

Alarm sets

-

Numbering plan (output only)

-

User's directory

Note: The features of the micro-computer (PC type) required for client operation are described in the AlcatelLucent OmniVista 4760 documentation.

1.2

Starting the Configuration application 1. From the Windows Start menu, select Programs, followed by OmniVista 4760, then Client OmniVista 4760. The following window is displayed:

   !  "#$ %        

1-1

Chapter

1

&  '

2. Enter your user name and password. 3. Click

to choose a language, then click OK.

The following window is displayed:

1-2

   !  "#$ %        

&  '

4. Click the

icon to start the configuration application settings.

For example, the following window is displayed:

   !  "#$ %        

1-3

Chapter

1

&  '

5. Select the PCX to be managed, then right-click and select Connect from the pop-up menu. For example, the following window is displayed:

1.3

Main window 1. Right-click the PCX name, then select Configure.

1-4

   !  "#$ %        

&  '

2. Click the

icon to display the tree structure of the selected PCX.

3. Select the desired object (e.g., Users). The main window of the configuration application is displayed:

4. Right-click the desired object to display the pop-up menu. Note 1: In the main window, the following commands are displayed from the pop-up menu of a selected object:

   !  "#$ %        

1-5

Chapter

1

&  '

Open/Close

Opens/closes an item

Filter

Filters criteria

Create

Creates a new item

Delete

Deletes an item

Import

Loads a text file previously exported and possibly modified

Scheduled import

Schedules an import via a scheduler

Export

Creates a text file containing all or part of the configuration data of one or more PCXs

Scheduled Export

Schedules an export via a scheduler

Refresh

Retrieves new data from the PCX

New Grid

Displays a window containing both search and data areas

Graphical View

Configures a set's programmable and directory keys from a graphical view (feature specific to user items)

Object Model Save

Displays the number of saved object models and the maximum number of object models

Connect

Connects to the PCX Note 2: These commands are common to the entire application. The commands described in this section are explained in more detail in the Alcatel-Lucent OmniVista 4760 - Configuration manual.

Any window containing a scroll bar may be displayed in full page view by double-clicking the window's title bar.

1-6

   !  "#$ %        

&  '

1.3.1

Data display

1.3.1.1

Selecting items in the tree and displaying data -

Select an item in the tree structure and click to open its record in the data area.

To select consecutive items 1. Select an item (beginning of selection). 2. Press the Shift key and keep it pressed down. 3. Using the mouse, click to select another item (end of selection). A grid containing all the selected items is displayed in the data area. To select non-consecutive items 1. Select an item. 2. Press the Ctrl key and keep it pressed down. 3. Using the mouse, click to select one or more items. Each new selected item is added to the selection grid.

1.3.1.2

Locating an item in the tree You can locate an item displayed in the data area in the tree. 1. Select an item in the data area (grid or record). 2. Click the

1.3.1.3

icon.

Record or grid mode The data area has two display modes: -

Record mode: the attributes are in line

-

Grid mode: the attributes are grouped in columns, the items in lines

Click the

1.3.1.4

icon to switch from record mode to grid mode.

Navigating in the data area Use the:

1.3.2

-

icon to move the selection to the previous item

-

icon to move the selection to the next item

Printing 1. Click the

icon to open the printing window.

2. Set the desired parameters. 3. Launch printing.

   !  "#$ %        

1-7

Chapter

1-8

1

&  '

   !  "#$ %        

  

2 2.1

   User sets This menu enables configuration of the telephone data parameters of user sets. Note: One help menu exists for each attribute. To display a help menu:

1. Select an attribute. 2. Right-click the attribute, then select the Attribute help command from the pop-up menu.

2.1.1

Creating a user set 1. From the main window, select

.

2. Right-click Users, then select Create from the pop-up menu. 3. Fill in the attributes. Note 1: To display all attributes linked to an item, click the

tab.

   !  "#$ %        

2-1

Chapter

(  )* 

2

Example 1:

It is possible to display the attributes classed by a tab (General Characteristics, Set Characteristics, Facilities, Hotel, Miscellaneous). The tab specific to certain items) allows you to execute a particular action. Example 2: Forced deletion of a user — action specific to User items -(Refer to § Deleting a user set by forced deletion ).

4. Click one of the following: • icon to validate your creation • 

icon to cancel

Directory Number This attribute allows you to enter the set's directory number. This input is mandatory and the number must be part of the system numbering plan. The number can contain up to 8 characters. Each character can have a value from 0 to 9, *, # , and A, B, C, or D. The directory number of a multiline set corresponds to the call number of its main line.

 

Directory Name Directory First Name These are the users name and first name respectively. These contain a maximum of 20 characters. They are used for 47xx applications.

2-2

   !  "#$ %        

(  )* 

Note 2: Inputting the directory name and first name (20 characters respectively) allows the directory name (12 characters) and first name (8 characters) call attributes to be automatically filled in by name and vice-versa. These attributes can be managed separately. Given the difference in length and, if the name and first name are too long, they can be truncated (Refer to the attributes Phone Book name (Dial by name) and Phone Book first name ).



UTF-8 Directory Name and Directory First Name The UTF-8 directory name and first name can each have a maximum of: • 43 Latin characters • 21 Greek/Cyrillic • 14 CJK (China, Japan, Korea)



Location Node This item is only accessible when modifying a user set. This is the node number to which the group belongs. The set which was modified when relocated maintains all its characteristics, except for its physical address.



Shelf Address The shelf address number must be between 0 and 6.



Board Address The position of the interface board which corresponds to the shelf must be between 0 and 27.



Equipment Address This address specifies the position of the set on the interface.



Set Type Used to define the connected set type from the available list: •

Analog

:

Analog set (decimal or Q23 keypad)

•

4620 (VPS)

:

Termination type reserved for analog equipment connected to an Alcatel 4620 voice message module

•

4302

:

Alcatel 4302 digital set

•

4304

:

Alcatel 4304 digital set

•

4321

:

Alcatel 4321 digital set

•

4001

:

Alcatel 4001 Reflexes set

•

4011

:

Alcatel 4011 Reflexes set

•

4012

:

Alcatel 4012 Reflexes set

•

4023

:

Alcatel 4023 reflexes set

•

4034

:

Alcatel 4034 Reflexes set

•

4040

:

Alcatel 4040 Reflexes set

•

S0 sets

:

Sets able to support an SO bus

•

4610 (VPS)

:

Termination type reserved for analog equipment connected to an Alcatel 4615 voice message module

•

4074

:

Developing the Alcatel 4075 mobile set

•

4075

:

Alcatel 4075 DECT mobile set

   !  "#$ %        

2-3

Chapter

2-4

2

(  )* 

•

GAP set

:

Compatible mobile GAP sets (Mobile 100/200/200 Ex Reflexes)

•

4003

:

Alcatel 4003 Reflexes set

•

4004

:

Alcatel Reflexes sets, 8 programmable keys

•

4010

:

Alcatel Reflexes set with 20-character display, 8 programmable keys, 2 function keys and 3 audio keys

•

4020

:

Alcatel Reflexes set with 20-character display, 12 programmable keys, 6 function keys, 5 audio keys and alphanumeric keypad

•

4035T

:

Alcatel Reflexes set with 2 x 40-character display, 5 dynamic function keys, 4 navigation keys, 24 programmable keys, 2 function keys, 5 audio keys and alphanumeric keypad

•

4004 TSC DECT

:

Alcatel 4004 set equipped with a DECT extension keypad, allowing a connection without cabling

•

4010 TSC DECT

:

Alcatel4010 set equipped with a DECT extension keypad, allowing a connection without cabling

•

4021 (4020 TSC DECT)

:

Alcatel 4020 set equipped with a DECT extension keypad, allowing a connection without cabling

•

4036 (4035 TSC DECT)

:

Alcatel 4035 set equipped with a DECT extension keypad, allowing a connection without cabling

•

4004 TSC IP (as of version 3.2)

:

Alcatel Reflexes 4004 set with external TSC IP unit, enabling IP connection

•

4010 TSC IP (as of version 3.2)

:

Alcatel Reflexes 4010 set with external TSC IP unit, enabling IP connection

•

4022 (4020 TSC IP (as of version 3.2)

:

Alcatel Reflexes 4020 set with integrated TSC IP unit, enabling IP connection

•

4037 (4035 TSC IP (as of version 3.2)

:

Alcatel Reflexes 4035 set with integrated TSC IP unit, enabling IP connection

•

GAP + (as of version 4.1)

:

Mobile set compatible with GAP+ protocol (Mobile 100/200/200 Ex Reflexes and PWT 4073 SMART for the U.S.A)

•

PC MULTIMEDIA 2 (as of version 4.1)

:

PC declared as IP phone with a 4980 application

•

UA VIRTUAL (4035 VIRTUAL)

:

4035 Virtual set is created to share a given physical set

•

Extern Station

:

A SIP set on Alcatel-Lucent OmniPCX Enterprise CS

•

Remote Extension

:

A set which logs on in remote mode

•

Alcatel-Lucent 4019 Digital Phone :

Alcatel-Lucent 4019 Digital Phone set, part of the Alcatel-Lucent 9 series telephone sets

   !  "#$ %        

(  )* 

•

Alcatel-Lucent IP Touch 4018 Phone

:

Alcatel-Lucent IP Touch 4018 Phone is an IP set, part of the Alcatel-Lucent 8 series telephone sets

•

Alcatel-Lucent 4029 Digital Phone :

Alcatel-Lucent 4029 Digital Phone set is a TDM set, part of the Alcatel-Lucent 9 series telephone sets

•

Alcatel-Lucent IP Touch 4028 Phone

:

Alcatel-Lucent IP Touch 4028 Phone is an IP set, part of the Alcatel-Lucent 8 and 9 telephone sets

•

Alcatel-Lucent 4039 Digital Phone :

Alcatel-Lucent 4039 Digital Phone set is a TDM set, part of the Alcatel-Lucent 9 series telephone sets

•

Alcatel-Lucent IP Touch 4038 Phone (as of version 6.0)

:

IP Touch phone with data and voice over IP (VoIP)

•

Alcatel-Lucent IP Touch 4068 Phone (as of version 6.0)

:

IP Touch phone with data and voice over IP (VoIP)

•

Alcatel-Lucent IP Touch 4008 Phone

:

Alcatel-Lucent IP Touch 4008 Phone is an IP set, part of the Alcatel-Lucent 8 and 9 telephone sets

•

Loop Station

:

An UA set only used for LOOP military service. It has two keys: • the first to connect to the broadcast circuit (LOOP server) • the second to talk on the broadcast circuit

Note 3: The type of set determines the parameters that will be declared. For example, if the selected set type is a 4001, the parameters concerning the alphabetic keypad are not accessible and cannot therefore be modified.



Entity Number This attribute is reserved for expert users. This attribute assigns a user to an entity (example: Multiservices, Multicompany, etc.). The entity notion makes it possible to differentiate between several companies (or several services) in the same system.



Set Function Attribute reserved for expert users. This attribute allows the set function to be determined: • Default: standard use • Assistant ubiquity: directory number of the 4635 voice mail service to connect the Assistant Ubiquity Profile mailbox • Main ubiquity: directory number of the Assistant Ubiquity Profile voice mailbox • Profile: set used as profile • Automated Attendant: A set used as an automated attendant Note 4: Default and Profile can be selected directly. Assistant Ubiquity and Main Ubiquity are set when a UBIQUITY subscription is created.



Profile Name This attribute allows a descriptive name to be given to the profile as an aid to easy identification.

   !  "#$ %        

2-5

Chapter



2

(  )* 

Key Profiles This attribute is reserved for expert users. This feature allows a key profile to be assigned to a type of use: • None • Company • Hotel • Hotel client • Agent • ACD-authorized phone set • Supervisor • Company 2 • Company 3 Note 5: Key profile applies to set keys and multiline keys called single directory multikeys. Directory multi-number keys such as assistant manager are thus excluded.



Domain Identifier This attribute is reserved for expert users. This attribute defines the domain to which the user belongs. Domain use is only possible from NMC management systems.



Add-on Module 1, 2 and 3 (for Reflexes sets only) These attributes validate the programmable keys extension units (namely, 60 keys maximum) on the 4012, 4023, 4034, 4040, 4020, and 4035 Reflexes sets. Depending on the type of set, it is possible to validate up to 60 keys using the following combinations: • 1 unit with 20 keys • 2 units with 20 keys • 3 units with 20 keys • 1 unit with 20 keys and 1 unit with 40 keys • 1 unit with 40 keys



External Alphanumeric Keyboard (for Reflexes sets only) This attribute allows you to define the language of the external alphabetical keyboard of the set (English (QWERTY), German (QUERTZ), French (AZERTY)...).



Internal Alphanum. Keyboard (for Reflexes sets only) This attribute allows you to choose the language of the internal alphabetical keyboard of the set (English (QWERTY), German (QUERTZ), French (AZERTY)...).

   

V24 Extension (for Reflexes sets only) SO Extension (for Reflexes sets only) MAC/PC (for Reflexes only) Z Adaptor (for Reflexes sets only) These attributes are used to validate the presence and type of a peripheral board respectively: • DATA V24 • S0 • Macintosh® /PC • Z (example: Minitel, answerphone, modem, fax...)

2-6

   !  "#$ %        

(  )* 

Note 6: One of these extension attributes (V24, S0, MAC/PC, Z) can be validated for a set.



Language ID This attribute allows you to choose the language (1 from 9) for messages and guides displayed on digital and Reflexes sets equipped with a display.



Secret Code This is defined by a 4-digit number, with each character assuming a value from 0 to 9, *, # , and A, B, C, or D. This information is used for: • Individual in/out of service operations of a set • DOD with lock • Cancelling the lock • Substitution • etc. The value entered by default is: 0000. Caution: In the case of a set with voice messages, these elements (*, #, A to D) must not be used. The user cannot access the voice mailbox. Note 7: The secret code can be managed from the set.



Associated Set No This function allows the user to call the associated set using a prefix and automatically sends it to the number on busy or no-answer.



Cost Center ID This information is used on charging tickets. In order to be allocated, a billing center should already have parameters set in the Specific Telephone Services menu (Refer to § Cost center ).



Cost Center Name This attribute is used to enter the name of the billing center (4 characters maximum).



Charging COS This attribute is used to: • Charge the set: the set, and all criteria (duration, charging quantum, trunk, prefix, etc.), is taken into account by the PBX charging system • Not charge the set: the set is not taken into account by the PBX charging system



Public Network COS Enter a number that corresponds to a public network access category according to the status of the system (day/night forwarding, etc.), authorization regarding incoming and outgoing calls, and the compatibility between the set and bundles.



External Forwarding COS Enter a number corresponding to a public network access category which has the required features for implementing external call forwarding (Refer to Public Network COS). Example 3: a user set with category X public network access (international calls not allowed) will not be able to forward its calls abroad if it has the same number X for an external call forwarding category.

Similarly, a user set may have a different public access network category number and for external call forwarding.

   !  "#$ %        

2-7

Chapter

2

(  )* 

Note 8: The value 255 (= the category number) corresponds to that indicated in the Public Network Category attribute.



Phone features COS Enter a number that corresponds to the access category of the required telephone service, as well as the routing type on set off-hook.



Connection COS ID Enter a number that corresponds to a compatibility category for connecting two terminations (sets, trunks). Note 9: When the connection category is allocated, a transfer category is simultaneously allocated to the set. This category has the same number as the connection category.



Hunt Group Dir No. This attribute allows you to enter the hunt group directory number from among those numbers that already exist in the system for which the user set is assigned.



ACD Group Directory No. This attribute only allows you to display the directory number of the ACD group that belongs to the agent set.



Pickup Group Name This attribute is used to enter the call pickup group number. Assigning this set to a pick-up group allows you to answer any call on another set of the same type of group (example: in the same office) by dialing the corresponding prefix (Refer to § Hunt group ).



Reserved Time Slot This attribute is used to reserve a channel for the set.



Voice Mail Dir. No. This attribute is used to define the voice mail directory number that the set uses.



Voice Mail Type This attribute is used to declare the type of voice messaging system used by the set.



Voice Mail access without Code If this parameter is validated, it allows the PBX to send the user's secret code to the voice mail service. If this parameter is not validated, users must dial their secret code to access their mailbox.



Paging Trunk Group In the case where automatic paging or paging by prefix is provided, this attribute must contain the trunk number assigned to the paging.



Paging Beeper If the attribute Paging Trunk Group has been completed, enter the number of the paging beeper allocated to the set. The number can contain up to 4 characters, each with a value from 0 to 9, *, # , A, B, C, or D.



Called Associated DECT Set This attribute is used to validate the delayed overflow in the event of no answer (or busy) to the directory number of the assigned mobile set. This function allows you to connect a person absent from their set or who has forgotten to forward his/her mobile set.



Tele-marketing Agent This attribute is used to validate the tele-marketing function for the set, if the set is configured for

2-8

   !  "#$ %        

(  )* 

an ACD agent feature. 

ISDN Subscr. These parameters allows the set user to benefit from ISDN services. • External This parameter authorizes users to benefit from ISDN services for external calls, which has a messaging service external no reply calls. • Internal Internal no reply calls can be stored and consulted in the same way as external ISDN calls. • Display External Calling Number (as of release 3.2) This parameter enables the identity of the external caller to be displayed.



ISDN Teleservice One of the following teleservices is assigned so as to ensure compatibility and interconnection with corresponding remote terminals. The types of teleservice available are: • Phone • Fax Group 3 • Mixed Teletex • Fax Group 4 • Teletex char • Videotex Mosaic • Telex • Message Processing • Iso Application • Unknown Teleservice • Audiography • Audio Videotex • Non Standard Application



Hotel - Set Operation (Hotel/Hospital version) Attribute reserved for expert users. Specific Hotel use: • Administrative: allows direct access to all trunks under the control of the set public network access category. • Room: allows the administrator, during guest check-in, to allocate a public network access category to the room set, using the hotel management system. • Booth: allows any user to number to the public network, either after identification or via the attendant, regardless of this user's public network access category. Only the public network access category of the booth set used is taken into account.



Type of Room (Hotel/Hospital version) Attribute reserved for expert users. This attribute is used to define the type of room (from 1 to 99) using the hotel management system (example: 1 for double rooms, 2 for rooms en suite...).



Use Type of Dir. No. Attribute reserved for expert users. This attribute (Hotel/Hospital version) is used to determine the set's usage type: • Normal: set used by a single subscriber (business version) • Multi-Occupation: set used by several guests, each one identified by a directory number

   !  "#$ %        

2-9

Chapter

• •



2

(  )* 

(example: hospital room with several beds (Hotel/Hospital version) Badge: set used by guests in multi-occupation while retaining all levels of service, regardless of the category of the multi-occupation set Guest: virtual set; the directory number is allocated to a guest rather than to a set. Using the secret code, the guest can use a multi-occupation or badge set while retaining all levels of service, regardless of the category of the multi-occupation set.

Number of Set Users (Hotel/Hospital version) Attribute reserved for expert users. This attribute is used to help the administrator (20 users maximum). In the case of the number of users indicated on a multi-occupation set is being exceeded, an alarm message is displayed.



Dial by name and Mini Mail (Reflexes sets only) This attribute, is used to validate the Dial by name and Mini-messaging facilities on the sets 4030 and 4034, and only the Dial by name facility on the sets 4020 and 4012. Note 10: For 4040 sets, this attribute must be Yes.



Multiline Station This non-modifiable attribute indicates whether the set is multi-line managed or not.



Multi-Line Properties • Automatic Incoming Seizure When this parameter is validated, the first free line is seized on off-hook, otherwise, the line is seized by pressing the key for which the icon is flashing. •

Automatic Outgoing Seizure When this parameter is validated, the first free line is seized on off-hook, otherwise, the line is seized by pressing the key corresponding to the line required.

•

Selective Filtering Selective filtering only applies if the set is a multi-line set and has been declared a manager set. When this attribute is validated, only the main line will be filtered. The secondary lines will not be filtered, otherwise, all lines will be filtered.

•

Overflow On No Reply When this parameter is validated, calls are forwarded to the associated directory number following a time-out on no answer by the free set. This parameter is only operational if the Overflow on busy parameter has not been validated.

•

Overflow on Busy When this parameter is validated, calls are immediately forwarded to the associated directory number on set busy.

•

Take Supervision Off-hook When this parameter is validated, the supervisor set off-hook is used to pick up the call to the supervised set.



SO Facility The following attributes are only available if the set has been declared as SO equipment (Refer to the attribute Set Type). • User By Default When this attribute is validated, the identifier of this set declared default user is used for all equipment connected on this bus which has not satisfied its identifier. Other equipment connected on this bus can use this set's identifier to establish outgoing calls. If this attribute is not validated, all users must enter their identifiers in order to establish outgoing calls.

2-10

   !  "#$ %        

(  )* 

Note 11: Only one attribute of SO equipment can be validated as default user on an SO bus.

•

Sub Address Use When this attribute is validated, the PBX waits for the sub-address numbering after the directory number of the correspondent.



Dialed number masked This attribute, set as Yes and in line with local legislation, is used to hide the last digits sent.



Access Code to UUS Messages This parameter authorizes the user of the set to protect access to the User to User Signalling messages by using a secret code.



Routing Table This attribute is used in the event where the set is in immediate or time-delayed routing on off-hook. For this, the attribute must be configured with a value from 1 to 255. If the set does not have this feature, the attribute is set at 0. The content of the routing numbers can be configured (Refer to § Creating a routing table ).



Associated Videophone This attribute is used to validate the operation of a videophone associated with the set.



VIP (Very Important Person) Validation of this attribute (Hotel version) is used to signal to Room Service and administrative sets equipped with displays, that they are being called by a VIP user.



Assistant Directory Number This attribute is used to complete the assistant's directory number. The number is presented on the attendant's display, who has the choice of calling the user or his/her assistant.



Calls Priority This attribute is used to define an order of priority when internal calls are made between users. This priority level acts on an alarm. If the caller has a high level of priority to the person being called, the alarm of this call will be different. This allows users to distinguish between call types (inferior or superior).



DATA Connection COS ID Enter a number that corresponds to a compatibility category for connecting two Data terminations (terminals and servers).



Message LED This attribute is used to validate the use of an LED on an analog set (administrative, room, booth). When dropping a message into the user's mailbox or requesting callback, this LED flashes.



4040 With Minitel This attribute is used to authorize the Minitel function on an 4040 set.



Minitel - 4040 Connection Cat. This attribute is used to define the Minitel connection category which is different to that of the 4040 set.



Pub Cat Id Minitel 4040 This attribute is used to define the Minitel public network category which is different to that of the 4040 set.



PCBT Associated If this attribute is validated as Yes, the PC connected to the set via the V24 interface uses the telephone functions linked to the PCBT software.

   !  "#$ %        

2-11

Chapter



2

(  )* 

Urgent Call This item, validated as Yes, is used to declare the set as an urgent call set. The called party is immediately connected even during another call. Each new incoming call is indicated by a beep. A maximum of 20 correspondents (GPA board) can be connected. A set that has been declared an urgent call set cannot make calls.



Ext. Alarm Equipment This attribute is used to define the type of external alarm (on an open or closed loop).



4635 Mail box • 4635 Voice Mail Type This attribute is used to define the type of 4635 mailbox: • Voice mail • Listening only • Listen/answer • ICMB/message rotation • Bulletin Mail box • Announcement box • Network box • Fax-sending mailbox • Form box • Transcriptor • DTMF form box • Hotel room • Hotel room (dial) • Hotel reception • Set mail box • Address by name • Automated attendant • Caller menu only • Menu and caller set • Menu and caller lbox • Box transfer • Conditional transfer • Info. center box • Infotex • General fax message • Voice message • Answerphone mode • SIP voice mail • Conference box • Monitored mailbox • Return loop - test box •

4635 COS This attribute is used to define the category number of the

2-12

   !  "#$ %        

(  )* 

4635 application (1 to 64). 

X25 dte When validated, this attribute is used to create a GPAX25 access group, whose access point is the set's directory number, on an SO set with X25 operation.



PIN (Personal Identification Number) PIN means Personal Identification Number. This service allows users to indicate that a particular call is a personal external call , and not a professional call. This service can apply to local users (employees) or visitors (in this case, the user set created is a ghost set). The user can use his/her personal prefix, followed by the PIN number, the secret code and the external phone number. Using charging tickets, the company can identify the call as a personal call. • PIN No. This attribute is used to define the personal identification number (PIN). • PIN with secret code If validated, this attribute requires that the secret code be entered after the PIN. • Type of control This attribute is used to define the type of control on the PIN: • Universal access: Users can use their PINs on any set. • Restricted to the set's owner: users can only use PINs on their own sets. • By category: users can use PINs on any set, providing their private calls connection category is compatible with that of the set being used. • By group: This parameter is used to control calls by PIN group number (Refer to PIN group number). • PIN group number This attribute is used to define the number corresponding to a PIN group. It allows users to use their PINs on other sets belonging to the same group.



Can be Called/Dialed by name Validated as Yes, this attribute is used to enter the name and first name users in the directory facility and, by doing so, perform Dial by name from any node in the network. Validated at No, this attribute is used to enter the name and first name of users only on the local node.

 

Phone Book Name (Dial by name) Phone Book First Name These attributes allow you to enter the name (12 characters maximum) and first name (8 characters maximum) used in the object Phone book. Completing these attributes here or in the object Phone book returns to the same (Refer to § Phone book ). The names and first names are displayed on both attendant and remote digital sets. They are used for Dial by name. Note 12: If these two attributes are not completed when Can be called/Dialed by name is validated, they automatically assume the directory name and first name.



Displayed Name This attribute is used to modify the name (16 characters maximum) displayed on the set's display and the attendant consoles. It is only used in the case where the directory name/first name (by call) has not been adapted to the display.

   !  "#$ %        

2-13

Chapter

2

(  )* 

Note 13: This attribute is automatically completed by the user's name and first name (Refer to attributes Phone Book name/Phone Book first name (Dial by name)). If this attribute is empty, the number of the set is displayed instead of the name.



Modem Trunk Group Info • Trunk Group ID This attribute is used to display the trunk group to which the modem belongs, if the equipment is an analog modem. •

Trunk Number This attribute is used to display the trunk allocated to this equipment in the modem trunk group.



Remote UA This attribute is used to define whether the set is connected to a remote UA unit.



Errors on Secret Code Counter This attribute is used to define the number of secret code entry attempts (1 to 7) granted to users before blocking the functions covered by the secret code. If the user has reached this number, the code must be re-initialized by the system administrator. The default number 0 inhibits this function.



ACD Station Attribute reserved for expert users. This attribute is used to declare a user set as a set to be used for ACD applications. Namely: • ACD-authorized phone set • Agent • Supervisor • IVR



Incidents Teleservice Attribute reserved for expert users. Validated as Yes, this attribute allows users to send incidents generated by the set to a maintenance center (RMA).



Ghost Z Attribute reserved for expert users. If validated, this attribute is used to define an analog set as a ghost set without physical equipment.



Ghost Z Feature Attribute reserved for expert users. This attribute is used to define the function of a ghost set.



VAD use for Ghost Z Attribute reserved for expert users.



CSTA Routing When validated, this attribute is used to re-route the set by means of a CSTA application.



Cmf 4600 (DTM frequencies) Set as Yes, this attribute is used to inform the PBX that the set is analog and is connected to an 4600 shelf.



Voice Guide Listening Class Initialized at 7 (playback of all voice guides), this attribute is used to allocate a playback class (0

2-14

   !  "#$ %        

(  )* 

to 7) to the user. Depending on the user's class, the system authorizes or inhibits the playback of a specific voice guide. The user can return to 0 class using the Playback voice guide with the prefix (Flip-Flop). 

Caller COS Initialized at 4, this attribute is only used in Russia and in the C.I.S.



VSI Transparency When validated, this attribute enables Flashing in transparency for consultation calls with transfer (useful for certain interactive servers).



Type of Keyboard This attribute is used to define the type of digital keyboard on the UA set being used (European, U.S., ITU (International Telecom Union)). The default value is that defined at system level.



Errors on Business Code Counter This attribute is used to define the number of business code entry attempts (1 to 7) granted to users before blocking the functions covered by the business code. If the user has reached this number, the code must be re-initialized by the system administrator. The default number 0 inhibits this function.



STAP Attribute reserved for expert users. This attribute authorizes or inhibits the dialing of the set from a PC of an NMC application. • Forbidden: no STAP call can be made • Off-hook: the set should be off-hooked for STAP calls • Authorized: STAP calls are authorized in any set position



Tandem Attribute reserved for expert users. This function allows two multiline sets (a main set and a secondary set) to have the same call number. • Tandem Directory Number • Main tandem set



Use Personal Calling Number Validated as Yes, this attribute is used to enter the following attributes (Private call number). If this attribute is not validated, the private caller number used is the one defined at system level. Note 14: With this attribute set to Yes, DDI will no longer have an effect on the set as its number will not comply with the numbering plan of the new node.



Private Caller Number This attribute is used to enter the private caller number that will be used as the original number.



UA 3G features According to the usage preferences of the UA 3G set (e.g.: 4035), the following attribute is used to adapt UA 3G mode or to maintain UA 2G emulation. • Emulation When creating a set, the value UA 3G is set by default. It can be modified to: UA 2G. If the set is being changed, UA 3G is the proposed default value. It can be modified to: UA 3G.



4035 Features According to the usage preferences of the 4035 set, the following attributes are used to adapt UA 3G protocol or to maintain UA 2G emulation. • Navigator When creating or modifying a set, UA 2G emulation is selected by default. It can be modified

   !  "#$ %        

2-15

Chapter

2

(  )* 

to: UA 3G. 

Group PIN Control This attribute is used to define the PIN group to which the set belongs: • No group: a PIN call to this set by a group-controlled user is inaccessible. • All groups: a PIN call to this set by a group-controlled user is accessible in all cases. • By group number: (Refer to: User PIN group)



User PIN Group This attribute is used to define the PIN group number to which the set belongs.



CCA Operations Attribute reserved for expert users. Note 15: This attribute only concerns CCD operators (agent/supervisor).

Validated as Yes, this attribute enables the set to be used as an agent/supervisor set in CCA operation (CCD operator on a PC). 

Z IVR Attribute reserved for expert users. Validated as Yes, this attribute is used to reserve analog access as Z access connected to an 4625 system (interactive voice server: IVR).



NOMADIC Attribute reserved for expert users. Note 16: Nomadic is the access granted to a user that allows remote connection and the same level of local functionality.



TAPI Premium Server Attribute reserved for expert users. Validated as Yes, this attribute indicates a user using TAPI telephony services on a PC installed on a LAN network via Alcatel-Lucent OmniPCX Enterprise CS.



4615 Mailbox • 4615 Voice Mail Type This attribute is used to define the type of Alcatel-Lucent 4615 mailbox: • Standard: standard mailbox. • Guest: The messages in this mailbox cannot be retrieved, the owner of the voice mailbox cannot send messages to another user's voice mailbox. • Automated attendant: reserved for creating automated attendants. •

Notification Type • • •



No notification Signaling only Mail box access

Conference Group Attribute reserved for expert users. This attribute is used for users with access to set up a directed conference (conference with manual or automatic insertion). This indicates a conference group number containing up to twelve user lists (maximum) that can be automatically called for a conference.



Announcement Group Attribute reserved for expert users. This attribute is used for users that have the right to make an announcement. It indicates an

2-16

   !  "#$ %        

(  )* 

announcement group number containing up to twelve lists of users or loudspeakers (maximum) that can be called automatically. 

Called Associated DECT set This attribute is used to validate the delayed overflow in the event of no answer (or busy) to the directory number of the assigned mobile set. This function allows you to connect a person absent from their set or who has forgotten to forward his/her mobile set.



Call Restriction COS The Call Restriction COS defines the hierarchy with regard to the minimize service. A call is authorized if the call restriction COS of the caller or the called part is greater than the installation value.



Applicable Restriction COSThis attribute is used to grant the user the right to modify the global alarm level of the base (value). By dialing the call restriction prefix, the user has the possibility of reducing or increasing the value between 0 and the applicable restriction COS.



Implicit Priority This attribute is reserved for expert users.



Explicit Priority This attribute is reserved for expert users.



Pre-emptable Primary Inc. Line If this attribute is set to Yes, on a multiline set, it authorizes primary line incoming preemption for a busy set. For a non-multiline set, it authorizes incoming preemption for a busy set.



Pre-emptable Secondary Inc. Line If this attribute is set to Yes, on a multiline set, it authorizes secondary line incoming preemption for a busy set. For a non-multiline set, it is not used.



Priority Presentation If this attribute is set to Yes, it allows specific presentation of priority calls (specific ringing and display). This is not used for S0 or GAP sets.



Ith Service Type This attribute applies to 4035 sets only. It defines the nature of the intercom service (standard or radio).



CUG List Number This attribute defines the number of the CUG list assigned to the user. The value -1 means that this user does not have a list.



Preferential CUG This attribute defines the index of the preferential CUG in the user's CUG list. By default, this CUG is used for all outgoing calls.



CUG Outgoing Access If this attribute is set to Yes when the user is the caller, a CUG call is generated with or without the outgoing access depending on the other parameters of the CUG.



CUG Incoming Access If this attribute is set to Yes when the user is the called party, the CUG calls are accepted with different CUGs if the caller has an outgoing access set to Yes.



Automatic Reconfiguration This attribute is reserved for expert users.



URL User Name

   !  "#$ %        

2-17

Chapter

2

(  )* 

This is the user name part of the URL assigned to the set. 

URL Domain This is the domain name part of the URL assigned to the set.



IP Quality of Service This attribute is reserved for expert users. Enables the quality of service category to be determined (QOS IP category number).



CLIP This attribute allows a calling number or identifier to be displayed on analog sets. Additional information, such as date and time, can also be transmitted. This service is available on CLIP compatible analog sets only.



Compatible. CLIP display The CLIP service is only available on CLIP compatible sets. As of R7.1, the calling party name can be displayed in Latin or non Latin characters according to configuration: • ASCII configuration: the set must be an ASCII CLIP set. The Alcatel-Lucent OmniPCX Enterprise CS must be configured for ASCII CLIP sets. With this configuration, only Latin characters are displayed • GB2312 configuration: the set must be a GB2312 CLIP set. The Alcatel-Lucent OmniPCX Enterprise CS must be configured for GB2312 CLIP sets. With this configuration, Chinese and Latin characters can be displayed



Analog type This attribute allows to specify the analog type: • No specific management • Fax • Modem • Voice

2.1.2

Modifying a user set During the modification of a user set, it is possible to create, delete, or modify the programmable and directory keys on sets equipped with such keys. The user can also configure a set declared as a DECT mobile set and create aliases. 1. From the main window, double-click the

icon.

2. Select the set to be modified by clicking the icon of the corresponding set (this action displays the set's attributes). 3. Select the attributes to be modified. 4. Click the

icon to validate modifications.

All parameters described in the § Creating a user set can be modified, except the directory number.

2.1.3

Deleting a user set 1. Select the set to be deleted by clicking on the icon of the corresponding set. 2. Click on Delete from the pop-up menu. The following confirmation message is displayed:

2-18

   !  "#$ %        

(  )* 

3. Click Yes to confirm. Note: Deleting a user is not possible in the following cases:

• • • • • • •

2.1.4

Sets belonging to an ACD group Supervisor set from a set belonging to an ACD group Set supervised by an operator General ringing or night call forwarding set Room set and the room is occupied Set with an associated data terminal Set with voice messaging system

Deleting a user set by forced deletion Only the deletion of a set with a voice messaging system is possible using the Forced Deletion function. 1. Select one or several actions. 2. Click the Action tab. 3. Choose the Forced Delete value in the Action attribute of each item to be deleted. Note: Possible values are pre-defined. To display the Forced Delete value, proceed as follows:

• •

Click in the value area and type in the letter D. Double-click in the value area and select the Forced Delete action in the drop-down box.

4. Click

2.2

to validate the modifications.

Users by profile This table is used to create a user (number, name, directory first name, type and address of the set) from the characteristics of another set which acts as a model (profile set, profile key from the directory number of another set). 1. From the main window, select the object Users by profile. 2. Click the Create command from the pop-up menu. The following window is displayed:

   !  "#$ %        

2-19

Chapter

2

(  )* 

3. Fill in the attributes. 4. Click the icon to validate your creation. After validation, the set will be created with the characteristics of the model. The new item is displayed in the tree under the Users object. The Profiled users object always remains empty. 

Directory Number Set number.



Phone book Name (Dial by name) Number associated with the set.



Phone book First Name Number associated with the set.



Set Type Identifies the set type (selection via the scrolling menu).



Equipment Address For each shelf, board or equipment address: • Specific value known by the user • 255: the set is reserved but its physical address is not defined • –1: the physical address is automatically defined by the PBX



Station Profile From Identifies the model set by its set number.

2-20

   !  "#$ %        

(  )* 



Keys Profile From Identifies programmable keys of model set(s).

2.3

Speed dialing numbers (Abbreviated numbers) Speed dialing numbers are used to contact external correspondents. In practice, users dial a simplified number to their sets and the PBX automatically dials the number of the external correspondent. It is possible to create a table of 15000 speed dialing numbers maximum (0 to 14999). These numbers are declared in different ranges (0 to 399), used for defining user access to a speed dialing number from the feature category (managed by the installation technician). For each speed dialing number, it is possible to create up to 15 different aliases. These aliases are extra names used in the Dial by name feature. Each range can only contain speed dialing numbers for which indices are successive (e.g.: 101 to 150).

There must be distinction between direct speed dialing numbers and speed dialing numbers by range. 

Direct speed dialing numbers The user sends the number by dialing a prefix. All direct speed dialing numbers are placed in one range, which is global with respect to the network. The content is distributed automatically to all the nodes in this network. This range cannot overlap other ranges with speed dialing numbers by range.

   !  "#$ %        

2-21

Chapter

2

(  )* 

Example 1: Range with first index of 100 and length of 300



Speed dialing numbers by range As a complement to the direct speed dialing numbering used by the entire network, speed dialing numbering by range is used to manage speed dialing numbers: • Specific to nodes • Specific to entities across the network To send a speed dialing number, users dial the prefix that corresponds to the range, followed by the order number in this range. The speed dialing numbers are contained in one or more ranges, numbered from 0 to 399. Ranges can overlap, if needed, and superimpose. Example 2: 200 speed dialing numbers are divided into 3 ranges: 1 range with 95 numbers, 1 range with 10 numbers, and 1 range with 105 numbers.

2-22

   !  "#$ %        

(  )* 

On initialization, ranges are empty. For each range created, a seizure prefix must be attributed (8 digits maximum). Example 3: Prefix for range 1 = 11 Prefix for range 2 = 12 Prefix for range 3 = 13 Users with access to range 1 should compose 1150 to reach the speed dialing number with the index 50. Users with access to range 2 should compose 12104 to reach the speed dialing number with the index 199. Users with access to range 3 should compose 139 to reach the speed dialing number with the index 104.

If ISDN access is designed in the system, as well as the option Automatic Attendant, each speed dialing number (by range) can identify incoming correspondents from the ISDN. The incoming numbers of are translated into directory numbers. A user called by a correspondent for whom the number is declared in speed dialing, will be the directory name of the correspondent on this user's display.

2.3.1

Creating a direct speed dialing number 1. Double-click Speed Dialing, then click Direct Speed Dialing Numbers. 2. Click item 1 (this action displays the attributes).

   !  "#$ %        

2-23

Chapter

2

(  )* 

Example 1:

3. Fill in the attributes. 

Index of 1st speed dial number This index is that of the first number of the range of direct speed dialing numbers. Enter a value from 0 to 14999, followed by the configuration of the system which corresponds to one index in the table.



Length for speed dialing numbers Enter a value (from 1 to 15000, followed by the configuration of the system) which corresponds to the number of speed dialing numbers that must contain the range. Click to validate the parameters. Select the object Direct Speed Dialing Numbers. Click Create from the pop-up menu. The following window is displayed:

2-24

   !  "#$ %        

(  )* 



Direct Speed Dial No. Prefix Fill in the prefix (8 characters maximum, 0 to 9, A to D, and *). This prefix is automatically shown in the translator's table of prefixes. Users dial this prefix when they want to send the corresponding call number.



Call Number Provided with an outgoing node seizure prefix, as well as a number to be sent on this node. The digits of the recorded number (20 maximum) must be declared one after the other. They must not be separated by spaces, dashes or other symbols to indicate, for example, of any intermediary tones. Example 2: Outgoing trunk seizure prefix: 0. The external number is: 01 55 66 70 00. Enter the number recorded in the following way: 00155667000.

A recorded number can contain 20 digits maximum, including the seizure prefix. The equivalent «End of keypad» can be entered using the sign * at the end of the recorded number if it is inferior to the declared format (e.g.: 03615*).  

Directory Name Directory First Name These are the user's name and first name respectively. They contain a maximum of 20 characters. They are used for 47xx applications.

   !  "#$ %        

2-25

Chapter

2

(  )* 

Note 1: Inputting the directory name and first name (20 characters respectively) allows the directory name (12 characters) and first name (8 characters) call attributes to be automatically filled in by name and vice-versa. These attributes can be managed separately. Given the difference in length and, if the name and first name are too long, they can be truncated (Refer to the attributes Phone book Name (Dial by name) and Phone book First Name).



UTF-8 Directory Name and Directory First Name The UTF-8 directory name and first name can each have a maximum of: • 43 Latin characters • 21 Greek/Cyrillic • 14 CJK (China, Japan, Korea)



Call Restrictions – Barring If this parameter is validated, the contents of the speed dialing number is subject to the control of discrimination, according to the category of public network access assigned to the user.



Overfl. Dir. Spd Dl. No.Pref. This information is provided to validate overflow when an outgoing trunk is completely busy. Its contents are equal to the prefix of a direct speed dialing number.



Auto. Attendant Calling Right Fill in the attribute with a number corresponding to a category number which defines access to features assigned to the caller (priority, possibility of overflow, access to voice mailbox, etc.) and entered by the installation technician. The default value is equal to 0. This category, taken into account in the «Standard automatic» feature, is used if the caller can be recognized by his/her «identifier» (ISDN) (the caller's number must be contained in the speed dialing number).



Call Type This attribute is used to define the type of call from the following: • Normal • VIP (Very Important Person) • Internal • IP • IS RPV (ghost private network) This function is used on attendant sets and terminals to distinguish «incoming» ISDN calls according to their importance.



Timed Forward. Dir. Spd. Dl. No. Fill in the attribute with the prefix of a speed dialing number. If the initial «open» speed dialing number is not filled in by the user before the timer elapses, the PBX automatically sends the call number that corresponds to the direct speed dialing overflow number. Example 3:

• The prefix 3500 corresponds to the number 0015566. Overflow number of time elapsed: 3501. • The prefix 3501 corresponds to the external number 00155667000 (attendant). Users dial the prefix 3500. The PBX generates the number 0015566. After the timer has elapsed, if the user has not filled in the number, the PBX automatically dials the prefix number 3501: 00155667000. 

Range number This attribute is used to define a ghost range number (0 to 31), to enable discrimination of this number according to the ranges authorized to a user in the telephone feature category.

2-26

   !  "#$ %        

(  )* 



Can be Called/Dialed by name Validated as Yes, this attribute is used to enter the name and first name users in the directory feature and, by doing so, perform «Dial by name» from any node in the network. Validated at No, this attribute is used to enter the name and first name of users only on the local node.

 

Phone Book Name (Dial by name) Phone Book First name These attributes allow you to enter the name (12 characters maximum) and first name (8 characters maximum) used in the object «Phone book». Completing these attributes here or in the object «Phone book» returns to the same (Refer to § Phone book ). The names and first names are displayed on both attendant and remote digital sets. They are used for «Dial by name». Note 2: If these two attributes are not completed when «can be called/dialed by name» is validated, they automatically assume the name and first name from the directory.



Displayed Name This attribute is used to modify the name to be displayed (16 characters maximum) on display sets and attendant terminals in cases where the directory name has not been adapted to the display. Note 3: This attribute is automatically filled in with the directory name and first name. If this attribute is empty, the number of the set is displayed instead of the name.



External DISA Dir. No. This attribute operates if the DISA function is installed. This attribute is used to fill in the directory number of the system user, who will be associated with this speed dialing number. Users making external DISA calls are automatically substituted on their internal sets without their intervention. This functionality is useful for users making calls with the same external ISDN number, or GSM set users (if the attendant offers transmission service of the identifier number).

2.3.2

Direct speed dialing number alias This table is used to create several extra names for a direct speed dialing number. These extra names are called aliases.

2.3.2.1

Creating a direct speed dialing number alias 1. Double-click the speed dialing number previously created (Refer to § Creating a user set ). 2. Select the object

.

3. Click Create from the pop-up menu. The following window is displayed:

   !  "#$ %        

2-27

Chapter

2

(  )* 

4. Fill in the attributes. 5. Click the 

icon to validate your creation.

Alias No. This attribute is used to define the alias number of the direct speed dialing number (1 to 15).

 

Directory Name Directory First Name These are the user's name and first name respectively. They contain a maximum of 20 characters. They are used for 47xx applications. Note 1: Inputting the directory name and first name (20 characters respectively) allows the directory name (12 characters) and first name (8 characters) call attributes to be automatically filled in by name and vice-versa. These attributes can be managed separately. Given the difference in length and, if the name and first name are too long, they can be truncated (Refer to the attributes Phone Book Name (Dial by name) and Phone Book First Name ).



UTF-8 Directory Name and Directory First Name The UTF-8 directory name and first name can each have a maximum of: • 43 Latin characters • 21 Greek/Cyrillic • 14 CJK (China, Japan, Korea)



Can be called/Dialed by name Validated as Yes, this attribute is used to enter the name and first name users in the directory

2-28

   !  "#$ %        

(  )* 

feature and, by doing so, perform «Dial by name» from any node in the network. Validated at No, this attribute is used to enter the name and first name of users only on the local node.  

Phone Book Name (Dial by name) Phone Book First Name These attributes allow you to enter the name (12 characters maximum) and first name (8 characters maximum) used in the object «Phone book». Completing these attributes here or in the object Phone book returns to the same (Refer to § Phone book ). The names and first names are displayed on both attendant and remote digital sets. They are used for Dial by name. Note 2: If these two attributes are not completed when Can be called/Dialed by name is validated, they automatically assume the name and first name from the directory.

2.3.2.2

Modifying a direct speed dialing number alias 1.

Note: Select the alias to be modified, then the attributes to be modified. All parameters described in § Creating a direct speed dialing number alias can be modified, except the Alias number.

2. Click the

2.3.2.3

2.3.3

icon to validate modifications.

Deleting a direct speed dialing number alias -

Select the alias to be deleted, then click Delete from the pop-up menu.

-

Click Yes to confirm the deletion of the alias.

Creating a speed dialing number by range A speed dialing number by range must be declared at range level before being configured. 1. Double-click Speed Dialing, then click Spd Dl Numbers by Range. 2. Select the range number (0 to 399) (this action displays the attributes).

   !  "#$ %        

2-29

Chapter

2

(  )* 

Example 1:

3. Fill in the attributes. 4. Click the 

icon to validate your creation.

Index 1st speed dial number This index is that of the first number of the range. Enter a value from 0 to 14999, followed by the configuration of the system which corresponds to one index in the table.



Length for speed dialing numbers Enter a value (from 1 to 15000, followed by the configuration of the system) which corresponds to the number of speed dialing numbers that must contain the range.



Number of Digits This attribute is modifiable according to the number of speed dialing numbers declared in the range (value from 1 to 5). It defines the number of digits to be dialed by the user after having dialed the range prefix. Example 2: Length of the range £ 10 (0 to 9): 1 digit Length of the range £ 100 (0 to 99): 2 digits Length of the range £ 1000 (0 to 999): 3 digits Length of the range £ 10000 (1000 to 9999): 4 digits Length of the range > 10000 (10000 to 14999): 5 digits



2-30

Use in network

   !  "#$ %        

(  )* 

This attribute is used to define whether the range of speed dialing numbers is localized (definition at node level) or generalized to the network. 1. Click the icon to record the new parameters. 2. Double-click the number of the range in which the number should be created. 3. Select the object Speed Dialing Number. 4. Click Create from the pop-up menu. The following window is displayed:

5. Fill in the attributes. 

Speed Dialing No. This is the order number of the speed dialing number in the range. Enter a value from 0 to 14999. This number will be dialed by the user after the prefix of the range (Refer to § User sets ).



Call Number Provided with an outgoing node seizure prefix, as well as a number to be sent on this trunk. The digits of the recorded number (20 maximum) must be declared one after the other. They must not be separated by spaces, dashes or other symbols to indicate, for example, of any intermediary tones. Example 3: Outgoing trunk seizure prefix: 0. The external number is: 01 55 66 70 00. Enter the number recorded in the following way: 00155667000.

A recorded number can contain 20 digits maximum, including the seizure prefix. The equivalent End of keypad can be entered using the sign * at the end of the recorded number if it is inferior to the declared format (e.g.: 03615*).

   !  "#$ %        

2-31

Chapter

 

2

(  )* 

Directory name Directory First Name These are the user's name and first name respectively. They contain a maximum of 20 characters. They are used for 47xx applications. Note 1: Inputting the directory name and first name (20 characters respectively) allows the directory name (12 characters) and first name (8 characters) call attributes to be automatically filled in by name and vice-versa. These attributes can be managed separately. Given the difference in length and, if the name and first name are too long, they can be truncated (Refer to the attributes Phone Book Name (Dial by name) and Phone Book First Name).



UTF-8 Directory Name and Directory First Name The UTF-8 directory name and first name can each have a maximum of: • 43 Latin characters • 21 Greek/Cyrillic • 14 CJK (China, Japan, Korea)



Call Restrictions – Barring If this parameter is validated, the contents of the speed dialing number is subject to the control of discrimination, according to the category of public network access assigned to the user.



Overflow Range No This information is provided to validate overflow when an outgoing trunk is completely busy. Enter the number of another range (0 to 399) in which the speed dialing number being used is situated for the overflow. The value - 1 signifies that there is no overflow number.



Overflow Speed Dialing Number This attribute is used if the Overflow range No is filled in. Enter the speed dialing overflow number (0 to 14999) in the chosen range. This number will be sent to the outgoing trunk in cases of congestion.



Auto. Attendant Calling Right Fill in the attribute with a number (0 to 31) corresponding to a category number which defines access to features assigned to the caller (priority, possibility of overflow, access to voice mailbox, etc.) and entered by the installation technician. The default value is equal to 0. This category, taken into account in the Standard automatic feature, is used if the caller can be recognized by the identifier (ISDN). The caller's number must be contained in the speed dialing number.



Call Type This attribute is used to define the type of call from the following: • Normal • VIP (Very Important Person) • Internal • IS VPN (Integrated Services Virtual Private Network). This function is used on attendant sets and terminals to distinguish incoming ISDN calls according to their importance.



Timed Overflow Range No. Enter the number of the range (0 to 399) containing the temporary speed dialing overflow number. The value - 1 signifies that there is no delayed overflow.



Timed Overfl. Spd. Dl. No. This attribute is used if the «Timed Overflow Range No. is filled in.

2-32

   !  "#$ %        

(  )* 

Enter the order number of the delayed range overflow number (0 to 14999) in the chosen range (Refer to § Creating a user set ). The speed dialing overflow number corresponds to another call number automatically sent by the PBX if the user does not fill in the initial open speed dialing number. 

Can be called/Dialed by name Validated as Yes, this attribute is used to enter the name and first name users in the directory feature and, by doing so, perform Dial by name from any node in the network. Validated at No, this attribute is used to enter the name and first name of users only on the local node.

 

Phone Book Name (Dial by name) Phone Book First name These attributes allow you to enter the name (12 characters maximum) and first name (8 characters maximum) used in the object Phone book. Completing these attributes here or in the object Phone book returns to the same (Refer to § Phone book ). The names and first names are displayed on both attendant and remote digital sets. They are used for Dial by name. Note 2: If these two attributes are not completed when Can be called/Dialed by name is validated, they automatically assume the name and first name from the directory.



Displayed Name This attribute is used to modify the name to be displayed (16 characters maximum) on display sets and attendant terminals in cases where the directory name has not been adapted to the display. Note 3: This attribute is automatically filled in with the directory name and first name. If this attribute is empty, the number of the set is displayed instead of the name.



External DISA Dir. No. This attribute operates if the DISA function is installed. This attribute is used to fill in the directory number of the system user, who will be associated with this speed dialing number. Users making external DISA calls are automatically substituted on their internal sets without their intervention. This functionality is useful for users making calls with the same external ISDN number, or GSM set users (if the attendant offers transmission service of the identifier number).

2.3.4

Speed dialing number by range alias This table is used to create several extra names for a speed dialing number. These extra names are called aliases.

2.3.4.1

Creating a speed dialing number by range alias 1. Double-click the speed dialing number previously created (Refer to § Creating a speed dialing number by range ). 2. Select the object

.

3. Click Create from the pop-up menu. The following window is displayed:

   !  "#$ %        

2-33

Chapter

2

(  )* 

4. Fill in the attributes. 5. Click the 

icon to validate your creation.

Alias No. This attribute is used to define the alias number of the number abbreviated by range (1 to 15).

 

Directory name Directory first name These are the user's name and first name respectively. They contain a maximum of 20 characters. They are used for 47xx applications. Note 1: Inputting the directory name and first name (20 characters respectively) allows the directory name (12 characters) and first name (8 characters) call attributes to be automatically filled in by name and vice-versa. These attributes can be managed separately. Given the difference in length and, if the name and first name are too long, they can be truncated (Refer to the attributes Phone Book Name (Dial by name) and Phone Book First Name).



UTF-8 Directory Name and Directory First Name The UTF-8 directory name and first name can each have a maximum of: • 43 Latin characters • 21 Greek/Cyrillic • 14 CJK (China, Japan, Korea)



Can be called/Dialed by name Validated as Yes, this attribute is used to enter the name and first name users in the directory feature. By doing so, users can perform Dial by name from any node in the network. Validated at No, this attribute is used to enter the name and first name of users only on the local node.

 

Phone book Name (Dial by name) Phone book First Name These attributes allow you to enter the name (12 characters maximum) and first name (8 characters maximum) used in the object Phone book (Refer to § Phone book ). The names and first names are displayed on both attendant and remote digital sets.

2-34

   !  "#$ %        

(  )* 

They are used for Dial by name. Note 2: If these two attributes are not completed when Can be called/Dialed by name is validated, they automatically assume the name and first name from the directory.

2.3.4.2

Modifying a speed dialing number by range alias 1. Select the alias to be modified, then the attributes to be modified. Note: All parameters described in § Creating a speed dialing number by range alias can be modified, except the Alias number.

2. Click

2.3.4.3

to validate the modifications.

Deleting a speed dialing number by range alias 1. Select the alias to be deleted, then click Delete from the pop-up menu. 2. Confirm by pressing Yes.

2.3.5

Filtering a caller number 1. Double-click the speed dialing number previously created (Refer to § Creating a speed dialing number by range ). 2. Select the object

.

3. Click Create from the pop-up menu. The following window is displayed:

This feature is used to route a caller to a directory number according to the number requested. It is primarily used in Teleservice.

   !  "#$ %        

2-35

Chapter

(  )* 

2

4. Click the

icon to validate your creation.

If the number requested is filtered and associated with a filtering index (by system management), the call can be directed to a directory number (routing), on condition that the caller number can be identified by a number abbreviated by range. If this is the case, the call is routed to the directory number filled in for the attribute Routing number. 

Filtering index This attribute characterizes the called number.



Routing number This attribute is used to enter the directory number to the call being made, taking into account the caller number (indicated by the speed dialing number) and the called number (indicated by the filtering index). If this attribute is empty, the call is routed to an overflow directory number managed at system level.

2.4

Specific telephone services This menu is used to set parameters for the following telephone services:

2.4.1

-

Cost center

-

Project numbers

-

Filter table

-

Routing table

Cost center This menu is used to modify the names of the cost centers (4 characters maximum). 1. From the main window, double-click the icon 2. Double-click the

.

icon.

3. Select the desired cost center (this action displays the attributes).

2-36

   !  "#$ %        

(  )* 

Example:

4. Enter the name of the cost center (from C0 to C1999 when at initialization of the system), then click the icon. 5. Click the

2.4.2

icon to validate.

Project charging code This menu is used to create, modify, and delete a project charging code. Project communication enables users to make an external connection and charge it to a project charging code. The project charging code, which the user dials to validate the call, must be part of the list containing the project charging codes, in order for the user to be allowed to continue dialing.

2.4.2.1

Creating a project charging code 1. Select the

object.

2. Click Create from the pop-up menu. The following window is displayed:

   !  "#$ %        

2-37

Chapter

2

(  )* 

3. Enter the parameters of the project account code. 4. Enter the project order number (from 1 to 255) in the Id Number and the project charging code (12 characters maximum) in the Project account code. 5. Click the

2.4.2.2

icon.

Modifying a project charging code 1. Select the project order number to be modified (this action displays the attributes). 2. Enter the new project charging code (12 characters maximum). 3. Click the

2.4.2.3

icon.

Deleting a project charging code 1. Select the alias to be deleted, then click Delete from the pop-up menu. A confirmation window appears:

2-38

   !  "#$ %        

(  )* 

2. Click Yes to confirm.

2.4.3

Filter tables This menu is used to modify the contents of the 16 filter tables for multiline sets declared as manager sets. Filtering enables a manager to only receive calls to him/her according to the origin of the calls (P.R.I.S.O: immediate handling according to origin of call), sends the calls to him/her according to the origin of the calls (R.I.S.O: immediate forwarding according to origin of call). In these two cases, calls not routed to the manager are sent to the assistant, if the assistant is present. 1. Double-click the

icon.

2. Select the filter table number to be modified. This action displays the attributes. Example:



Table Id The number of the table concerned. There is a maximum of 16 tables.



Filtering key Type If this filtering table has filtering units, they appear in the field Filtering key Type.



Filter Type Each filtering table can contain up to 15 elements from the following list: • All Directory numbers Filtering acts on all internal directory numbers of the system. • All Trunks Groups Filtering acts on all external numbers. • One Directory No. Filtering acts on one internal directory number of the system. Enter the number in the

   !  "#$ %        

2-39

Chapter

2

(  )* 

Contents window. •

One Trunk Group Filtering acts on incoming external numbers on a specific trunk number. Enter the number in the Contents window.

•

One Abbreviated No. Filtering acts on a particular abbreviated number which corresponds to an external ISDN number (Refer to § Speed dialing numbers (Abbreviated numbers) ). Enter the speed dialing number in the Contents window.

•

One Attendant No. Filtering acts on an attendant directory number of the system. Enter the number in the Contents window.

•

T2 Key In displaying the name of the contents of a filter type, an ISDN key can be added or deleted in the filtering table previously selected. A multiline set key can be programmed as a T2 dedicated key. Enter the position of the key on the set, in the Contents window.

•

Directory Filtering acts on the numbers contained in a directory. Enter the number of the directory concerned.

2.4.4

Routing tables This menu is used to create, modify or delete numbers to be automatically dialed when off-hooking a declared set on immediate or delayed overflow.

2.4.4.1

Creating a routing table 1. Select the object

.

2. Click Create from the pop-up menu. The following window is displayed, so that users can enter the parameters of the routing table.

3. Enter the routing table number (from 1 to 255) and the call number (up to 20 characters,

2-40

   !  "#$ %        

(  )* 

each character can assume a value from 0 to 9, *, # and A, B, C , or D). 4. Click the icon. This call number can be a(n): • Internal set number • Set group numbers • Attendant call number • Facility prefix • Speed dialing number seize prefix followed by a speed dialing number • Bundle direct seize prefix followed by an external number • Direct speed dialing number prefix 5. Click the

2.4.4.2

icon to validate your creation.

Modifying a routing table 1. Double-click the

icon.

2. Select the number of the routing table (from 1 to 255) to be modified (this action displays the attributes). 3. Modify the call number, then click the

2.4.4.3

icon.

Deleting a routing table 1. Select the number of the routing table to be deleted (from 1 to 255). 2. Click Delete from the pop-up menu. A confirmation window appears:

3. Click Yes to confirm.

2.5

Hunt group A hunt group is used to group several sets under the same directory number, and to select one set to answer a call reaching the hunt group. A set can belong to a call pick-up group (Refer to § Creating a user set ) and a hunt group simultaneously. This menu is used to create, modify, or delete one or more hunt groups.

2.5.1

Creating a hunt group 1. From the main window, double-click the

   !  "#$ %        

icon.

2-41

Chapter

(  )* 

2

2. Select the object

.

3. Click Create from the pop-up menu. The following window is displayed:

4. Fill in the attributes. 5. Click the 

icon to validate.

Directory Number This is the hunt group directory number. The number can contain up to 8 characters. Each character can assume a value from 0 to 9, *, # , and A, B, C, or D.



Directory Name This name (16 alphanumeric characters maximum) is used to identify the hunt group during the allocation of a set from the configuration of a user set menu (Refer to § Creating a user set ).



Identifier of Domain This item defines the domain to which the hunt group belongs. Domain use is only possible from NMC management systems.



Type of Hunt Group This item is used to define the type of group: • Local hunt group (each set in the group are on the same node) • Network hunt group (each set in the group are shared between different nodes) • RSVP hunt group (these are access to RSVP voice mail)

2-42

   !  "#$ %        

(  )* 



Subnetwork Reference If the item hunt group type is entered in Network hunt group, this item displays the number of the sub-network concerned that makes the reference.



Node Reference As with the item above, (Hunt group type=Network hunt group), this item displays the number of the node concerned which makes the reference.



Search Type During a hunt group call, the set search that rings is either a cyclical, sequential, or parallel type search. By default, this item is completed with Cyclical. The type of hunt group can be modified to any of the following: • Cyclical: the search for the first free set; the system rings the free set that follows the previously called set. • Sequential: the search is always from the set declared as the head of the group (the first free set is rung), • Parallel: a parallel group can call several groups simultaneously using a unique number (non multiline sets).



Group Busy With One Call This item is valid if the Search Type attribute is at Parallel. Validated as Yes, this item indicates that the parallel group is considered busy if one of the group's sets is busy.



Release After Timer When a set in the hunt group becomes free, it is rung after a timer. Click this item to validate this feature.



Overflow Directory Number The overflow directory number must be entered to validate the overflow. An error message is displayed if the overflow directory number entered does not correspond to a system number (local multiline set or not, other hunt group) or an attendant call number.



Authorized Camp on Calls % This is a ration defined by:

Camp-on wait on a busy hunt group is authorized as long as the number of waiting calls does not exceed the parameter value. Enter a number between 0 and 1000. Example: For a wait of 100 %, there will be as many waiting calls as there are sets present in the hunt group.



Connection COS ID Define the connection categories to allocate to the sets when they are active in the hunt group. Sets belonging to a hunt group may not have the same rights in the hunt group as when they are outside the hunt group.



Public Network COS Each public network access category provides authorization or barring for incoming and outgoing calls. The public network category is independent of those of the sets inside this group. These sets

   !  "#$ %        

2-43

Chapter

2

(  )* 

assume their own category on leaving the group. 

Withdrawal Authorized When true, this item allows the last set in the hunt group to validate its own withdrawal (provided its operating category allows this, even if the hunt group does not have an overflow directory number). A call to a hunt group in which all sets have removed will be routed to the overflow directory number if it exists; if not it will be routed to the busy tone. Special Features • Allocation and capacity Only sets in service can be allocated to the hunt group. A set can only be allocated to a single hunt group. Each set in a hunt group can be called by its own directory number. Note: The main directory number of a multiline set can belong to a hunt group (no restriction on the number of lines).

•

Row of sets in the group Each set in the group has a row position in the group. This row is used for the type of search carried out and is allocated according to the chronological order in which the set was allocated to the group. If a set is de-allocated, the program automatically modifies the rows of the remaining sets, while maintaining their initial order.



Dir. No. Allocated to the Group This item indicates the directory number(s) (40 maximum) allocated to the group. To add a directory number, double-click in the field, then click Add before from the pop-up menu (to add a value before selecting) or click Add after (to add a value after selecting), then type in the directory number in the item Dir. No.Allocated to the Group. To delete a directory number, select it, then click Delete from the pop-up menu.



Entity Number Complete this item with a number from 1 to 255, which corresponds to the number of the entity to which this group belongs.



Prioritar Group This item is not used.



CSTA routing When validated, this item is used to re-route the group by means of a CSTA application.



Voice Mail • Voice Mail Number Not used •

Voice Mail Password Not used

•

Language Voice Mail Not used



Pickup Private Call Validated as Yes, this item authorizes pick-up of personal calls of hunt group set users, if there are no calls to the group.



External Pick-up Validated as Yes, this item authorizes pick-up of calls to this group by a user not belonging to the group.



2-44

Using Set COS

   !  "#$ %        

(  )* 

Validated as Yes, this item authorizes the use of the set network access category instead of that of the hunt group, in cases where users belonging to the group seize the public network directly or receive incoming calls via the public network.

2.5.2

Modifying a hunt group 1. Select the directory number of the group to be modified (this action displays the attributes). 2. Select the attributes to be modified. All parameters described in § Deleting a speed dialing number by range alias can be modified, except the directory number. 3. Click the

2.5.3

icon to validate your modification.

Deleting a hunt group 1. Select the number of the group to be deleted, then click Delete from the pop-up menu. A confirmation window appears:

2. Click Yes to confirm.

2.6

Change-Over Times This menu is used to define the times for entity status change-over for each day of the week. For incoming calls, status changes are used to inhibit or authorize access to certain numbers (international, long distance, etc.) according to time zones and in line with the public network access category of the set. For incoming calls, these changes of status are used to define the routing for incoming calls according to the status of the system. 1. Double-click the

icon.

2. Double-click an entity number other than 0. 3. Double-click the calls.

icon, to parameter the routing for incoming

4. Double-click the calls.

icon, to parameter the routing for outgoing

5. Select the day to be modified (this action displays the corresponding attributes) 6. Fill in the attributes.

   !  "#$ %        

2-45

Chapter

2

(  )* 

Example:

Four change-overs are scheduled for each day. For each one, fill in the following attributes: • Hour Defines the hour for entity status change-over. • Minute Defines the minute for entity status change-over. • Status Defines the status of the entity. The status of the entity can be: • Night • Day • Mode 1 (forwarding 1) • Mode 2 (forwarding 2) • Attendant Group (entity forwarding is the same as attendant group forwarding) Forwarding numbers (night, day, mode 1 and mode 2) are defined at the time of installation by the technician. 7. Click the

2.7

icon to validate modifications.

Alarm Sets This menu is used to allocate the alarms function to one or more sets in the system (16 maximum).

2-46

   !  "#$ %        

(  )* 

1. Double-click the

icon, then the

icon.

2. Select the alarm set (this action displays the attributes). 3. Fill in the attributes. 4. Click the

icon to validate modifications.

Example:



Alarm Set Dir. No. Complete this attribute with the directory number of the system set intended to receive alarms. When an alarm is transmitted, the set is rung and an incident is stored in the system. This incident is output to the system display or on the PC in VT100 emulation mode. Several alarms can be allocated to the same set. The ringing time is defined at the time of installation by the technician. Note: Ask your installation technician for more information about the meaning of the various alarms.

2.8

Numbering Plan Output This menu is used to display or printout all or part of the numbering plan of the identity. In order to be output, a number must be created that corresponds to a: -

Call number for a set, hunt group, or, one or more attendants

-

Direct speed dialing number

-

Feature prefix, a message indication prefix

-

Business or project DOD prefix, a speed dialing number section prefix

-

Suffix

The numbers are output in increasing order (0 to 9, *, #, A, B, C, and D), and according to the characters (from 1 to 8 characters).

   !  "#$ %        

2-47

Chapter

2

(  )* 

1. From the main screen, double-click the icon.

icon, then the

2. Select the number to be output (this action displays the attributes). Example:

2.9

Phone book This menu is used to fill in the system directory.

2.9.1

Creating a directory number 1. From the main window, select

.

2. Click Create from the pop-up menu. The following screen is displayed:

2-48

   !  "#$ %        

(  )* 

3. Fill in the attributes. 4. Click the  •

icon to validate the creation.

Directory Number This window is used to enter the attribute directory number (user, speed dialing number...). This information is mandatory and the number must be part of the system numbering plan. The number can contain up to 8 characters. Each character can take a value from 0 to 9, *, # , and A, B, C or D.

•

Alias No. This attribute is used to define the alias number (0 to 15).

 

Directory Name Directory First Name These are the user's name and first name respectively. They contain a maximum of 20 characters. They are used for 47xx applications. Note 1: Inputting the directory name and first name (20 characters respectively) allows the directory name (12 characters) and first name (8 characters) call attributes to be automatically filled in by name and vice-versa. These attributes can be managed separately. Given the difference in length and, if the name and first name are too long, they can be truncated (Refer to the attributes Phone book Name (Dial by name) and Phone book First Name).



UTF-8 Directory Name and Directory First Name The UTF-8 directory name and first name can each have a maximum of: • 43 Latin characters • 21 Greek/Cyrillic • 14 CJK (China, Japan, Korea)

   !  "#$ %        

2-49

Chapter



2

(  )* 

Phone Book Type This attribute is used to define the type of directory number from the following list: • Users • Data • Speed dialing numbers • Remote network user • Directory service number



Can be called/Dialed by Name Validated as Yes, this attribute is used to enter the name and first name users in the directory facility and, by doing so, perform Dial by name from any node in the network. Validated at No, this attribute is used to enter the name and first name of users only on the local node.

 

Phone book Name (Dial by name) Phone book First Name These attributes allow you to enter the name (12 characters maximum) and first name (8 characters maximum). The names and first names are displayed on both attendant and remote digital sets. They are used for Dial by name. Note 2: If these two attributes are not completed when Can be called/Dialed by name is validated, they automatically assume the name and first name from the directory.



Node Number This attribute is used to enter the node number to which the directory number belongs.



Network Number This attribute is used to enter the network number to which the node declared in the previous attribute belongs.

2.9.2

Modifying a directory number 1. Select the directory number to be modified, then the attributes to be modified. The parameters described in § Modifying a direct speed dialing number alias can be modified. 2. Click the

2.9.3

icon to validate modifications.

Deleting a directory number 1. Select the directory number to be deleted, then click Delete from the pop-up menu. 2. Click Yes to confirm.

2-50

   !  "#$ %