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BPO, IT OUTSOURCING, OFFSHORING PACKAGE SOFTWARE & SOLUTIONS
VIETNAM'S 30 LEADING IT COMPANIES 2014
VIETNAM’S 30 LEADING IT COMPANIES 2014
TABLE CONTENTS TABLEOF OF CONTENTS CONTENTS I. Chairman's preface II. List of Vietnam's 30 Leading IT companies 2014 1. Appendix 1: Listing based on company names 2. Appendix 2: Listing based on company revenues 3. Appendix 3: Listing based on company headcounts III. Vietnam IT Outlook 2014 IV. Introduction of Vietnam's 30 Leading IT companies - Business line: BPO, IT Outsourcing, Offshoring 1. DiGi-Texx Vietnam 2. FPT Software Company Ltd. 3. FUJI Computer Network Co., Ltd. 4. Global Cybersoft (Vietnam) JSC. 5. Harvey Nash Vietnam 6. IFI Solution JSC. 7. ISB Vietnam Co., Ltd. 8. KMS Technology Vietnam Company Ltd. 9. LARION Computing 10. Luvina Software JSC. 11. NTT DATA Vietnam Company Ltd. 12. Rikkeisoft Co., Ltd. 13. Savvycom Joint Stock Company 14. Sunrise Software Solutions Corporation 15. TMA Solutions 16. United Technologies Corporation (Unitech) 17. USOL Vietnam Co., Ltd. 18. Viet Nhat General JSC. 19. VietSoftware International - Business line: package software/solutions 1. BUCA Joint Stock Company 2. CMC Software Solution Company Ltd. 3. Electronics Communications Technology Investment Development Corporation 4. Harmony Software Technologies JSC. 5. HiPT Group Joint Stock Company 6. Joint Stock Company For Telecoms And Informatics 7. MK Smart 8. Petrolimex Information Technology & Telecommunication JSC. (PIACOM) 9. Quang Ich Software JSC. 10. Technology and Media Investment Development JSC. 11. Tinhvan Technologies JSC. - Matrix of companies' technical capacity V. Appendix 4: Important addresses
04
PAGE 5 7 8 9 10 17 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 57 58 60 62 64 66 68 70 72 74 76 78 80 83
VIETNAM’S 30 LEADING IT COMPANIES 2014
CHAIRMAN’S PREFACE
On behalf of Vietnam Software and IT Services Association (VINASA), I would like to extend my warmest greetings to readers all over the world. It is my great pleasure to share with you the most updated information on Vietnam IT industry and the leading IT enterprises in 2014.
By changing disadvantages of a developing country into opportunities of an emerging economy, during the last 10 years Vietnam made a short-cut to catch up with the global ICT industry. Focusing on IT human resource development and creating the favorable business environment including many incentives for ICT companies, Vietnam IT industry has been growing rapidly. From 2002 to 2013, the revenue of software industry increased 52 times to reach nearly 3 US$ billion and the hardware industry increased 70.5 times to reach 36.8 US$ billion. In 2013, Ho Chi Minh City was ranked 16th and Hanoi was ranked 23th in the list of the TOP 100 Outsourcing destinations of the world by Tholons (an advisory firm for global outsourcing and investments).
Vietnam has huge potential in IT human resource thanks to its young population (over 50 million out of 90 million population aged under 35); Vietnamese youth is famous for its passion and talent in mathematics (more than 93% Vietnamese students who attended The International Mathematical Olympiad won medals). Vietnam now has nearly 300,000 IT students in 290 universities, which is the stable supply for IT companies in the coming years. The IT workforce in Vietnam counts around 450.000 employees (2013), of which over 200,000 ones are post graduates and graduates. The cost for software outsourcing and development in Vietnam is about 30 to 50% lower than in India and 20% lower than in China.
In 2012, Vietnam Government approved the new strategy for ICT development aiming at transforming Vietnam into an ICT - advanced country. We are now witnessing more and more leading multinational corporations coming to Vietnam to invest and set up their global business base, factories, research laboratories, such as Samsung (nearly US$6 billion of investments), Intel (more than US$ 1 billion), Microsoft, IBM, HP, LG, Canon, Fujitsu, Alcatel-Lucent, etc. Hardware and software products made in Vietnam are now being exported to all over the world, serving billions of users. The world is now paying increasing attention to Vietnam for its success and rapid growth in IT industry. In October 2014, Asian – Oceanian Computing Organization (ASOCIO) is holding its flagship event “ASOCIO ICT Summit” in Hanoi with 700 delegates from companies and institutions of over 20 economies in Asian – Oceanian region. On this occasion, VINASA issues this special publication “Vietnam’s 30 Leading IT Companies” to provide the most updated information of IT industry in Vietnam and to present the leading companies in Vietnam in 2014, promoting for cooperation between these companies and potential partners around the world.
This small and informative publication has 2 parts: the first part is an overview introduction of IT industry in Vietnam presented by PhD. Hoang Le Minh, General Director of Vietnam National Institute of Software and Digital Content Industry (NISCI). He is a very famous IT expert in Vietnam (in 1974 he was the first Vietnamese participating in The International Mathematical Olympiad and won the first prize); The second part is a brief introduction of Vietnam’s 30 leading IT enterprises operating in 2 business lines: BPO/ITO, offshoring services and package software products/solutions. Companies introduced in the publication were carefully selected by a council of 17 experts, including business managers, IT consultants, scientists and IT journalists. Chairman of the council was PhD. Mai Liem Truc, Former Deputy Minister of Post and Telecommunications of Vietnam. The publication is made in both hard and soft copy and has 2 versions, one in English and another in Japanese. VINASA is seeking for ASOCIO’s, WITSA’s and their member associations’ support to present and distribute this publication to all members companies as one of the bridge glue for business cooperation in the near future.
As this is the first edition of the publication, there must be limitations and dissatisfactions. We are looking forward to get your comments and feedbacks to help us to improve the publication at its future editions. Our sincere thanks! Dr. Truong Gia Binh Chairman VINASA
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VIETNAM’S 30 LEADING IT COMPANIES 2014
06
VIETNAM’S 30 LEADING IT COMPANIES 2014
APPENDIX I LISTING BASED ON COMPANY NAME (in alphabetical order) NO.
COMPANIES
PAGE
A/ Business line: BPO, IT Outsourcing 1
Digi-Texx Vietnam
20
2
FPT Software Company Ltd.
22
3
FUJI Computer Network Co., Ltd.
24
4
Global Cybersoft (Vietnam) JSC.
26
5
Harvey Nash Vietnam
28
6
IFI Solution JSC.
30
7
ISB Vietnam Co., Ltd.
32
8
KMS Technology Vietnam Company Ltd.
34
9
LARION Computing
36
10
Luvina Software JSC.
38
11
NTT DATA Vietnam Company Ltd.
40
12
Rikkeisoft Co., Ltd.
42
13
Savvycom Joint Stock Company
44
14
Sunrise Software Solutions Corporation
46
15
TMA Solutions
48
16
United Technologies Corporation (Unitech)
50
17
USOL Vietnam Co., Ltd.
52
18
Viet Nhat General JSC.
54
19
VietSoftware International
56
B/ Business line: package software/solutions 20
BUCA Joint Stock Company
58
21
CMC Software Solution Co., Ltd.
60
22
Electronics Communications Technology Investment Development Corporation
62
23
Harmony Software Technologies JSC.
64
24
HiPT Group Joint Stock Company
66
25
Joint Stock Company For Telecoms And Informatics
68
26
MK Smart
70
27
Petrolimex Information Technology & Telecommunication JSC. (PIACOM)
72
28
Quang Ich Software JSC.
74
29
Technology and Media Investment Development JSC.
76
30
Tinhvan Technologies JSC.
78
07
VIETNAM’S 30 LEADING IT COMPANIES 2014
APPENDIX II LISTING BASED ON COMPANY REVENUES (in decreasing order) NO.
COMPANIES
PAGE
A/ Business line: BPO, IT Outsourcing, Offshoring 1 FPT Software Company Ltd.
20
2 TMA Solutions
46
3 Harvey Nash Vietnam
26
4 Global Cybersoft (Vietnam) JSC.
24
5 KMS Technology Vietnam Company Ltd.
32
6 NTT DATA Vietnam Company Ltd.
38
7 FUJI Computer Network Co., Ltd.
22
8 ISB Vietnam Co., Ltd.
30
9 Luvina Software JSC.
36
10 VietSoftware International
54
11 IFI Solution JSC.
28
12 Sunrise Software Solutions Corporation
42
13 Digi-Texx Vietnam
18
14 USOL Vietnam Co., Ltd.
52
15 LARION Computing
34
16 United Technologies Corporation (Unitech)
48
17 Viet Nhat General JSC.
50
18 Rikkeisoft Co., Ltd.
40
19 Savvycom Joint Stock Company
42
B/ Business line: package software/solutions
08
1 Joint Stock Company For Telecoms And Informatics
68
2 HiPT Group Joint Stock Company
66
3 Electronics Communications Technology Investment Development Corporation
62
4 Tinhvan Technologies JSC.
78
5 MK Smart
70
6 Technology and Media Investment Development JSC.
76
7 CMC Software Solution Co., Ltd.
60
8 Petrolimex Information Technology & Telecommunication JSC. (PIACOM)
72
9 Harmony Software Technologies JSC.
64
10 BUCA Joint Stock Company
58
11 Quang Ich Software JSC.
74
VIETNAM’S 30 LEADING IT COMPANIES 2014
APPENDIX III LISTING BASED ON COMPANY HEADCOUNTS (in decreasing order) NO.
COMPANIES
PAGE
A/ Business line: BPO, IT Outsourcing, Offshoring 1
FPT Software Company Ltd.
20
2
TMA Solutions
46
3
Harvey Nash Vietnam
26
4
Global Cybersoft (Vietnam) JSC.
24
5
Digi-Texx Vietnam
18
6
KMS Technology Vietnam Company Ltd.
32
7
FUJI Computer Network Co., Ltd.
22
8
VietSoftware International
54
9
Luvina Software JSC.
36
10
Sunrise Software Solutions Corporation
44
11
ISB Vietnam Co., Ltd.
30
12
NTT DATA Vietnam Company Ltd.
38
13
IFI Solution JSC.
28
14
USOL Vietnam Co., Ltd.
50
15
Viet Nhat General JSC.
52
16
United Technologies Corporation (Unitech)
48
17
LARION Computing
34
18
Rikkeisoft Co., Ltd.
40
19
Savvycom Joint Stock Company
42
B/ Business line: package software/solutions 1
Joint Stock Company For Telecoms And Informatics
68
2
MK Smart
70
3
Tinhvan Technologies JSC.
78
4
Electronics Communications Technology Investment Development Corporation
62
5
HiPT Group Joint Stock Company
66
6
CMC Software Solution Company Ltd.
60
7
BUCA Joint Stock Company
58
8
Petrolimex Information Technology & Telecommunication JSC. (PIACOM)
72
9
Technology and Media Investment Development JSC.
76
10
Harmony Software Technologies JSC.
64
11
Quang Ich Software JSC.
74
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VIETNAM’S 30 LEADING IT COMPANIES 2014
VIETNAM IT OUTLOOK 2014 Vietnam IT market overview After nearly 15 years of succesful development, IT in Vietnam has archived the next level of matured stage and obtained a new power. The world economy in recent years showed complicated movements and remained unstable with potential risks. Meanwhile, Vietnam economy has been still facing with many challenges where the nonperforming loans in banking and the difficulties in business of enterprises illustrated the risk of destabilizing the macro-economy. In this context, Vietnam IT has had steady development steps to continuously strengthen its position and role in the sectors such as politics, socio - economics, security - defense for further integration into the world. As for the IT Industry, the total export value of the hardware - electronics industry in 2013 continued to achieve an impressive number with 34.76 billion USD (a 51.7% increase compared to 2012) while the total import value accounted for only 26.39 billion USD (a 35.7% increase compared to 2012). The exported items mainly consisted of mobile phone, taking up 63% of the total. The software industry revenue rose 12.7% compared to 2012, reached 1,361 million USD. Being affected by the economic downturn, the revenue of the digital content industry reached 1,407 million USD, an increase by 13.9% only compared to 2012. The telecommunications and internet infrastructure remained sustainable development with the total telecommunications revenue of 7.4 billion USD in 2013. The number of Internet broadband subscribers represented 22.4 million subscribers (a growth rate of 11.2% compared to the last year) and the ratio of 24.93 subscribers among 100 people. The total of Internet connection bandwidth exceeded 640.000 Mbps, an 83% increase compared to 2012. The total number of telephone subscribers reached 130 million subscribers, 95% of which are mobile subscribers and the number of 3G subscribers reached a peak of 20 millions. In 2013, the “.vn” domain names with 100,380 registered and 266,028 in use helped Vietnam continuously hold the leading in the Southeast Asia in the usage of national level domain names with an average growth by 172% per year. Although the revenue of basic telecommunications services such as voice call, text message, etc reduced due to the boom of Internet-based over-the-top mobile applications (OTT), the Internet services revenue rocketed to 965 million USD, doubling compared to 2012. Also in this year, the foreign investment in the ICT still throve thanks to the considerable investment of two major corporations like Samsung and Nokia. In particular, Samsung officially raised its investment in Vietnam to nearly 6 billion USD and Nokia launched the first factory in Bac Ninh province with an initial investment of 320 million USD. According to the ranking of the evaluation report on Measuring of Information Society by the International Telecommunication Union (ITU), the ICT Development Index (IDI) of Vietnam is the 88th among 157 countries in 2013, ranked 4th in the Southeast Asia and ranked 14th among 28 countries in Asia - Pacific. Vietnam was highly rated by ITU in terms of ICT use with a rank of 83th among 155 countries in 2013. According to the ranking in the Global IT Report by the World Economic Forum (WEF), the Networked Readiness Index (NRI) of Vietnam in 2013 reached the 84th among 148 countries, remaining unchanged compared to 2012. In this evaluation, the readiness subindex of the Government of Vietnam was ranked 58th among 148 nations and especially the telecommunications and Internet costs of Vietnam was nearly the lowest in the 10
VIETNAM’S 30 LEADING IT COMPANIES 2014
world and ranked the 8th among 148 countries. According to the ranking of the ICT skills and ICT human resource subindex by ITU, in 2013, Vietnam stood at the 101th among 155 countries, the same rank as in 2012. Notably, in the IT industry, Vietnam was ranked among top 10 countries in the Asian - Pacific region in terms of offshore services. Ho Chi Minh City was ranked 16th and Hanoi was ranked 23th in the Global list of the TOP 100 Outsourcing Cities by Tholons (an advisory firm for global outsourcing and investments).
Passing a year full of difficulties and challenges, in 2013, Vietnam ICT continued to affirm its essential position and has contributed significantly to the development of harmonized infrastructure systems of the national economy and the industrialization and modernization of the country. Information Technology parks 1
Categories
1.1
Number of IT parks
1.2
Total size of land
1.3
Total size of office space
1.4
Total number of enterprises IT parks
1.5
Total number of IT employees in IT parks
2012
2013
07
08
710,593.3 m2
794,142.3 m2
263,102 m2
283,156 m2
over 200
nearly 300
over 36,000 people
over 46,000 people
Total number of registered enterprises in the IT industry sector (enterprises) 2
Sectors
2009
2010
2011
2012
2013
2.1
Hardware industry
992
1,273
2,763
2,431
2,485
2.2
Software industry
1,756
2,958
7,044
7,246
6,832
2.3
Digital content industry
2,844
2,312
3,289
3,883
4,498
(Source: Authority of Business Registration Management, Ministry of Planning and Investment)
Information Technology market 3.1
Revenue of IT industry (million USD)
2009
2010
2011
2012
2013
Growth rate
3.1.1
Total revenue of IT industry
6,167
7,629
13,663
25,458
39,530
55.3%
3.1.2
Hardware industry
4,627
5,631
11,326
23,015
36,762
59.7%
3.1.3
Software industry
850
1,064
1,172
1,208
1,361
12.7%
3.1.4
Digital content industry
690
934
1,165
1,235
1,407
13.9%
3.2
IT Import - Export (million USD)
2009
2010
2011
2012
2013
3.2.1
Spare parts, computers, electronic products equipment export turnover
3,370
5,666
10,893
22,916
34,760
3.2.2
Spare parts, computers, electronic products equipment import turnover
6,527
7,638
10,465
19,443
26,390
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VIETNAM’S 30 LEADING IT COMPANIES 2014
Hardware, Electronics export by item in 2013 Integrated circuits 6.26%
Others 13.81%
Printers 7.25%
Phones Automatic data processing machines Printers Integrated circuits
Automatic data processing machines 9.82%
Phones 62.86%
Others
Hardware, electronics import by item in 2013 Others 25.05% Automatic data processing machines 4.04%
Integrated circuits Phones and spare parts Automatic data processing machines Others
Phones and spare parts 32.44%
Integrated circuits 38.47%
(Source: General Department of Viet Nam Customs)
Vietnam IT Human Resources Vietnamese population with 90 millions peoples is young and more eager to learn, among them over 65% are under the age of 33. Besides, Vietnamese high-school students are widely perceived to be stronger in math, which gives them an edge when it comes to IT. As for human resources training, by the end of the year 2013, Vietnam had 290 universities and colleges and 228 vocational schools which offered training courses on telecommunications and IT majors with the total annual enrollment quota exceeding 65.000 students. IT human resource development becomes a big demand and a good business to invest. The IT workforce in Vietnam counts around 450.000 employees (2013), of which over 200,000 ones are post graduates and graduates. They have good experiences; people are trainable, motivated, they can easily move beyond routine tasks and come up with solutions. The cost for software outsourcing and development and in Vietnam is around 30% 50% lower than in India, 20% lower than in China.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
4.1 4.1.1 4.1.2 4.1.3 4.1.4 4.2 4.2.1 4.2.2 4.2.3
Number of employees Information technology industry sector Hardware industry Software industry Digital content industry
2009
2010
2011
2012
2013
226,300
250,290
306,754
352,742
441,008
121,300 64,000 41,000
127,548 71,814 50,928
167,660 78,894 60,200
208,680 80,820 63,242
284,508 88,820 67,680
Average of revenue per employee in the IT industry sector (USD/person/year) Hardware industry Software industry Digital content industry
2009
2010
2011
2012
2013
38,582 13,750 16,829
44,148 14,816 18,339
67,555 14,855 19,352
110,287 14,957 19,615
129,213 15,334 20,789
2009
2010
2011
2012
2013
4.3.1 4.3.2
Average of wage per employee in the IT industry sector (USD/person/year) Hardware industry Software industry
1,809 4,093
2,201 5,123
2,279 5,034
2,281 5,009
2,301 5,025
4.3.3
Digital content industry
3,505
4,896
5,267
5,201
5,268
4.3
Vietnam – Japan IT cooperation as a success story Japan is the 3rd largest ICT spending country in the world after The USA and China. Japanese market is the largest software exporter of Vietnam. Japan supports Vietnam in ODA projects in general and ICT projects in specific strategic and collaborative relationship in the government-level between Japan and Vietnam (to name a few): Project for promoting E-customs in Vietnam (Apr. 2012 – Apr. 2015), Project for Development of the National Biodiversity Database System (Nov. 2011 – May. 2015), Vietnam Television Centre Project/2000.3, Higher Education Development Support Project on ICT (Mar. 2006), Hoa Lac Hi-tech Park Infrastructure Development Project (E/S) (Mar. 2010), Hoa Lac Science and Technology City Development Project (I) (Mar. 2012), Project for Development of Traffic Control System for Expressway in Hanoi (Mar. 2012), Project for E-Customs and National Single Window for Customs Modernization (Mar. 2012). Learning the Japanese experience in the application of IT to enhance the intellectual economy. Having similarity of Culture and Mind with Japan, Vietnam is considered by Japanese companies as the most interested country in terms of a new partner of ITO and Offshore development as well as Japan is one of the most important software export market of Vietnam. Export turnover of the industry in 2012 reached $2.1 billion, accounting for more than 8% of bilateral exports. Vietnam is building information infrastructure so it needs Japan’s help in information infrastructure, human resource development, restructuring telecommunication business, information security etc. Ratio of ITO and Offshore from Japan to Vietnam is increasing (13.9% in 2008 to 23.3% in 2011). The following list shows some Japanese companies doing IT related business in Vietnam and Vietnamese IT companies providing IT outsousing service to Japanese customers. NTT - Communications (Vietnam) in global network business, providing web hosting
13
VIETNAM’S 30 LEADING IT COMPANIES 2014
and data center services, total ICT solutions, video conferencing, maintenance etc. NTT - Data (Vietnam) doing a E-customs project (VNACCS). NTT - Docomo (Vietnam), another big Japanese company proving 3G/4G consultancy for Vinaphone, invested in VMG Media to expand DOCOMO’s value-added services in Asia-Pacific. Fujitsu Vietnam Company LTD is doing system integration, cloud services. KDDI Vietnam with cooperation with Rocky Lai & Associates Inc. has invested US$ 278M on high-tech infrastructure in one of industrial zones: new Danang IT Park. NEC Vietnam Co. is doing system integration, remote management services, biometrics industry. Canon Vietnam is doing manufacturing multi-function/singlefunction/laser beam printers, scanners. Fujitsu Computer Products of Vietnam (FCV) is manufacturing Printed Circuit Board Assembly (PCBA) and Printed Wiring Board (PWB). Renesas Design Vietnam provided general system LSI design operations. CyberAgent company has invested in Internet business (Tiki, NCT, Baokim etc.). DeNA Digital Content Company acquired Punch Entertainment Vietnam to provide engineering support for Mobage social mobile gaming network. Global Cyber Soft, Harvey Nash Vietnam, USOL Vietnam, LZT Vietnam, Seta International, TMA Solutions, FPT Software, Fujinet, GMO RunSystem, Luvina, NCS, RikkeiSoft, TVO, Vietsoftware International, Vinicorp and many more Vietnamese companies are doing software outsourcing for Japanese customers.
4. IT Promotion and incentive policy by Vietnam government In 2010, Vietnam Prime Minister Nguyen Tan Dung has signed the Decision No. 1755/QD-TTg approved the National Strategy on “Transforming Vietnam into an advanced ICT country”. Since that time, there's are enormous changes in governmental organizational structure and directions. Firstly, there was an establishment of the National Commission on Application of IT with the Prime Minister as the Chairman. This showed the interest of the Government of Vietnam to promote the use and development of IT in state agencies as well as in key sectors, areas and in the society. Specially, on July 01st in 2014, the Bureau of Politics of Viet Nam Communist Party promulgated the Revolution No. 36 – NQ/TW on “boosting the use and development of IT to meet the demand for sustainable development and international integration”. These documents show the political determination of the Party and the Government of Vietnam in emphasizing the importance and setting a strategic orientation of the use and development of IT in the next period. It's clear that IT development orientation, which promotes IT infrastructure development and IT-based services, should build up and promote the IT use in education system, helping develop the highly skilled IT workforce, building up e-government, ecommerce, e-enterprises and e-transaction in parallel with boosting the knowledge economy and the information society. In doing so, Vietnam Government has continued with many incentive and promotion IT policies as corporate income tax incentives (for high-tech manufacturers and high-tech manufacturing support services), favorable tax rate treatments, preferential duties, IP protection by law, competitive service fees, incentives for land rental, land lease, policy of refunding to software producers a part or all of their paid corporate income tax for re-investment. Practical goals for IT application and development in period of 2015 - 2020 have been identified. IT application and development are considered as one of the Vietnam's key areas, contributing to the faster and sustained development. A veritable storm of domestic and foreign investment is flowing into IT sectors, bringing Vietnam to the state-of-the-art and developed
14
VIETNAM’S 30 LEADING IT COMPANIES 2014
country in the Asia-Pacific region, serving it as a new IT Technopole. Vietnam as a defined “thirsty for high-tech” market with foreign equipment suppliers and services providers will find great opportunities in this particular market as Vietnam is anxious to catch up to the latest technology and make use of it to improve economic development. Taking the lead in implementing new technologies in the field of IT, Vietnam is the hottest spot of trying and applying high-tech in Asia. New investors enter this market with high-tech products or service could rouse new trends to large amount of young generation. High-tech services and products always “go like hot cakes” in Vietnam. Vietnam also has very stable politic and good-will destination. IT industry is the sector that received the attention and called for investment from Vietnam Government. Vietnam becomes an attractive and reliable destination for investment because of its stable politics, guaranteeing a profitable vision to investors. The implementation of new laws & e-commerce supporting services have favored many advantages to investors such as a lower favorable tax rate, open procedures, preferential conditions, an improvement of the state administrative mechanism (bureaucracy) to enter quickly into the world market “playground”. Some messages to our foreign partners and investers ... The development and application of IT will be the bridges linking Vietnam with the world by providing access to the most up-to-date information and knowledge, as well as worldwide shared experiences, helping the world understand Vietnam better. IT development requires a great amount of far reaching vision and high-risk investment. It is important to choose appropriate places and areas to focus first. If you are looking to expand your business and investment horizons, or in particular you would like to expand your business related to IT R&D, providing your tailored and short-cutting knowledge and skills, training young talented software developers, working in IT projects with innovative researchers… Grow your business in all fields relating to IT infrastructure and software outsourcing services, hardware production and distribution…Then you should consider coming to Vietnam, where untold investment opportunities are already there... You will discover for yourself a new image of Vietnam as the new IT Technopole in the Asia - Pacific region. VINASA as your trust partner will help you to connect with our local IT community, to develop your business towards a success goal. PhD. Hoang Le Minh General Director Vietnam National Institute of Software and Digital Content Industry (NISCI)
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VIETNAM’S 30 LEADING IT COMPANIES 2014
16
Business line:
BPO, IT OUTSOURCING, OFFSHORING
VIETNAM'S 30 LEADING IT COMPANIES 2014 17
VIETNAM’S 30 LEADING IT COMPANIES 2014
DIGI-TEXX VIETNAM
“advanced digitizing services” COMPANY AT A GLANCE Date of establishment: 28 April 2003 Revenue in 2013: $US 1.864 million Revenue growth in recent 3 years: 2011: 43%; 2012: 28%; 2013: 76%
Registered capital: $US 0.25 million Number of employees: nearly 500 Key markets: Europe, the United States, Vietnam.
PRODUCTS & SERVICES Business Process Outsourcing (BPO), Scanning Service, Data Entry, Data Processing, Invoice Processing, Image Processing, eBook Development, Software Development. MARKETS & CUSTOMERS Main markets: Europe (46%), the United States (42%), Vietnam (10%) and other international market (2%). Since its establishment until 2014, DIGI-TEXX has more than 45 local and international customers. Typical customers: The key customers are in Europe, the United States and Vietnam with diversified business areas such as: national libraries, publishing industry, archiving, direct marketing, pharmaceuticals, telecommunication, governmental agencies, education, banking, insurance … TECHNOLOGY & QUALITY Technologies used in the company: Document Scanners of Kodak; Kodak Capture Pro Software; ABBYY (Russia); TIS (Israel); DIGI-SOFT Platform: in-house platform for document processing, combination of automated mechanisms and manual processes to ensure data accuracy, data security and cost effectiveness. Quality management: ISO 9001:2008 certificate, issued by TÜV Rheinland (Germany) since 2006 for up to 2015. Security management: Information Security Management System (ISMS) - ISO/IEC 27001:2005 certificate, issued by DAS (UK) since 2010 for up to 2016. Company commitment and success/recognition in quality: CONFIDENTIALITY – ACCURACY – SECURITY – HIGH RELIABILITY HUMAN RESOURCES Total number of full-time employees in 2013: nearly 300 The average age of employees: 25 years old The percentage increase in the annual human resources in 2013: 33%; in 2014: 42%. The employees have professional skills and can use foreign languages at work: English speaking employees: 124 (48%), German: 12 (4%), French: 2 (1%), Japanese: 1 (1%), Spanish: 2 (1%). COMPANY BRIEFING
2003
Founded as the first German-investor FDI company in Vietnam, specialized in digitizing services. Starting with 40 employees.
2008
Became shareholder of Digital Solutions Global Co., Ltd. (DSG VIETNAM), certified distributor of KODAK scanners in Vietnam; more than 200 employees.
2009
Provided document scanning and digitizing services in Vietnam
2010
Owned 100% share of Saigon IT Partner Co., Ltd. (SITP), providing vectorization, visualization and animation services.
2011 & 2012
18
Market expansion to more European countries: Belgium, The Netherlands, Poland, England, France… Developed 3 new services: invoice processing, image processing and eBook development. Expanded to The US market.
VIETNAM’S 30 LEADING IT COMPANIES 2014
2013
Foundation of Travel and Pay Software Solutions Co., Ltd. (Travel2Pay) with German & Vietnamese investors specialized in invoice processing solutions. Expansion services level to 24/7 with 3 working shifts and 24 hours daily. Over 300 employees Launched DIGI-SOFT – In-house professional digitizing platform
2014
Over 400 employees
NETWORK CORPORATION No Company Name
Scope of Business
1
Saigon IT Partner Co., Ltd. (SITP) Website: www.saigon-itp.com
Vectorization, visualization and animation services
2
Digital Solutions Global Co, Ltd. (DSG VIETNAM) Website: www.dsgvietnam.com
Distributor of KODAK scanners in Vietnam
3
Travel and Pay Software Solutions Co., Ltd. (Travel2Pay)
Invoice processing services and solutions
Headquarter 3rd Floor, Anna Building, Quang Trung Software City, Tan Chanh Hiep Ward, Dist. 12, HCMC, Vietnam. 2nd Floor, My Dinh Building, 37 Nguyen Binh Khiem, Ward 1, Go Vap Dist., HCMC, Vietnam. 2nd Floor, Anna Building, Quang Trung Software City, Tan Chanh Hiep Ward, Dist. 12, HCMC, Vietnam.
Share 100%
40%
35%
Company vision and mission: DIGI-TEXX VIETNAM specializes in offshore BPO services. Our goal is to be a reputable worldwide service provider with competitive pricing, data accuracy and security by increasing operational efficiency. List of awards and recognitions achieved: Sao Khue Award in 2008, 2009, 2010, 2013, 2014 for BPO services, given by Vietnam Software and IT Services Association (VINASA). HCMC ICT Award in 2008, 2011 for business providing typical value-added services, given by HCMCDepartment of Information & Communications. Vietnam ICT Gold Medal in 2013 for outstanding performance in digitizing service sector, given by Ministry of Information and Communications. “Top Enterprise of the year” in 2008–2013 for its outstanding business performance in BPO and IT sector, given by Quang Trung Software City (QTSC). “Gold Medal for excellent digital service provider” in 2012–2014, given by Ho Chi Minh City Computer Association (HCA). COMPANY LEADER’S MESSAGE We started providing offshore BPO services in 2003, since when Vietnam was known as a country of large young labor force with high computer-literacy. Yet, DIGI-TEXX’s core strength was constructed basing on quality focus, flexibility and scalability. And we found that higher value gained from higher performance and that is the reason why our service rate is constant for years. Our BPO services have facilitated our clients to focus on their core business, and be stress-free during the high season because we always warrantee same level of timing and pricing. Like no other services, our BPO is everything to help our clients reaching their best customer satisfaction.
Ms. Nguyen Thi Phuong Thao CEO
CONTACT
Add: 2nd Floor, Anna Building, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, HCMC, Vietnam. Tel: +84-8 3715 5325, Fax: +84-8 3715 9402, E-mail:
[email protected], Website: www.digi-texx.vn
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VIETNAM’S 30 LEADING IT COMPANIES 2014
FPT SOFTW S WARE CO OMPAN NY LIMIITED COMPA ANY AT A GLANCE Date of establishmeent: 13 Januaary 1999 Revenue in 2013: $101 million Revenue growth in recent 3 yeaars: 2011: 34%; 2012: 311%; 2013: 222 %
Reegistered cap pital: $20 m million Nu umber of em mployees: 6,000 Keey markets: Japan, US, E EU, APAC, Vietnam. V
PRODU UCTS & SER RVICES x Clouud Professioonal Servicees: Cloudifiication, SaaS Sification, Cloud C Produuct Develop pment, PaaS S Adooption x Appplication Servvices: Appliccation Development & Maintenance, M Application Managemen nt Services; x Engineering Serrvices: Embedded System m, CAD/CAM M, IC Designn x Quaality Assurannce & Testingg x Legacy Migratioon x Packkage Implem mentation (E Enterprise Resource R Plaanning ERP, Distributioon Managem ment System m DMS, Customerr Relationship Managemeent etc.) x Mobbility x BPO O. MARKE ETS & CUS STOMERS - Main markets: m Japaan (52%), USA (27%), EU E (9%), AP PAC (7%), Vietnam V (5%)). - Typicaal customers: NTT Data,, Hitachi, Caanon, Panaso onic, Toshibaa, Sony, Neoopost, Freesccale, Fujitsu, Renesass, Monsanto, Deutsche Baank, Petronaas. - Customer care: At A FPT Software, cliennts’ satisfacction definess our succeess. Certified d with ISO O ment system standard, we w strive to deliver d top-nnotch quality y and timelyy 9001:20008 – a quality managem services. FPT Software’s Custom mer Satisfactiion Score haas always beeen reported aat over 90%. TECHN NOLOGY & QUALITY Y - Technoologies used in the compaany: x Proggramming laanguages: C//C++/VB, Jaava, .Net/ C# #, RPG/400, ASP/JSP/Seervlet, Coboll, Assembly, Rubby, HTML/DHTML, PHP P, Flash. Microsoft.N x Platform and Framework: F NET, J2EE, Ajax, Seaasar, Azure, Office360, Force.com,, Amaazon Web Seervices, Hitaachi AppBriddge, Layer 7. x Dataabase: Oraclee, SQL Server, Db2, Ingrress, Sybase,, MySQL. x Mobbile: Androidd, iOS, Winddow CE/Mobbile, BREW, BlackBerry,, LIMO, Sym mbian, Palm. x Webb: MS Share--point, Lotuss Notes, OpeenCMS. x ERP P: SAP, Oraccle, Solomonn, JD Edwardd, MS Dynam mics. - R&D: Mobility, Cloud C computting, Big Datta & Security y, Face, Gestture & Voicee Recognitio on. - Qualityy managemeent: x In-hhouse develooped softwaare package and platform m for managging projectts with accessibility andd trannsparency. x Allow customers and projeect managerss to view thee status of each project and the effo ort needed too com mplete the job in real time. - Company commitment and suuccess/recoggnition in qu uality: CMM MI L5 V1.2, ISO 27001:2005, ISO O 90001:2008. HUMAN N RESOUR RCES - Numbeer of employeees: 6,000 with average age: a 28. - Numbeer of employeees working in foreign laanguages: En nglish: 2,5444, Japanese: 5595, others: 101. 1 - Persoonnel traininng: Trainingg courses: Domain, Leadership, Professional, P , Technical,, Languagess (Englishh, Japanese), Quality Mannagement, annd Security Management M t. 20
VIETNAM’S 30 LEADING IT COMPANIES 2014
COMPANY BRIEFING x Dynamic, ambitious and highly motivated workforce. x Global presence. x Broad portfolio with Expertise and Experience in all major technologies/platforms’ x Committed to deliver high quality services in a cost efficient way; x List of awards: Global Outsourcing 100, Global Services 100, Software 500, Vietnam ICT Award, Sao Khue Award, HCA Award, Top 5 ICT, etc… COMPANY LEADER’S MESSAGE
Dear valued customers, As many of you may be aware, Vietnamese people are famed for being welleducated and hard-working. You may also know that for the last two decades Vietnam has been one of the fastest growing countries in Asia, indeed second only to China. But possibly few of you know that Vietnam is also one of the fastest growing destinations for offshore IT/BPO services. In fact, with more than 100,000 professionals working in this field, with competitive costs less than 60% that of China (Mc. Kinsey report 2012), a stable environment, top Internet infrastructure and very low IP risk, Vietnam is increasingly becoming a destination of choice for outsourcing/offshore Mr. Nguyen Thanh Lam decision-makers seeking an alternative to India or China. FPT Software CEO FPT Software is the leading software outsourcing company in Vietnam, serving more than 150 global customers from 20+ countries across four continents. Having started just 13 years ago with 10 people, it has now grown into a dynamic company largest human resource, all having graduated from leading Vietnamese or world-famous universities. With subsidiaries and offices in nine countries around the world (Japan, USA, France, Germany, Singapore, Malaysia, Australia, Thailand, and the Philippines) plus three development centers across Vietnam, we are capable of delivering global projects while you take full advantage of Vietnam’s low-cost as an offshore base, as witnessed by the multi-million dollar global projects we have successfully delivered to Hitachi, Neopost, Petronas, Deutsche Bank, and Unilever, among many others. We believe in quality. Quality is what brings us success, even in some of the world’s most competitive markets like Japan (which accounts for half of our sales). We are the first company in South East Asia to attain CMMI Level 5 certification. Every year, we invest a substantial amount of our revenue into training our staff, sometimes even before they have graduated university until they join our workforce. We believe in customer satisfaction. Each customer, big or small, has their own requirements which need to be addressed. We believe that a strong process-oriented operation system can only be successful if combined with attentive, flexible, customer-oriented services. We believe that loyal employees create satisfied customers. With an attrition rate of less than 10%, FPT Software possesses one of the most stable workforces compared with all other major offshore locations. We invest heavily to increase the social capital among our employees, creating a professional community with a unique culture. So, if you are looking for a dedicated, reliable software services partner at a reasonable cost; and, if you are looking to work with eager young professionals always willing to learn, welcome to FPT Software!
CONTACT Add: FPT Cau Giay Building, Duy Tan Street, Cau Giay District, Hanoi, Vietnam. Tel: +84-4 37689048; Fax: +84-4 37689049; Email:
[email protected] Website: http://www.fpt-software.com
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VIETNAM’S 30 LEADING IT COMPANIES 2014
FUJI COMPUTER NETWORK CO., LTD.
“Quality FirstContinuous ImprovementSteady Growth”
COMPANY AT A GLANCE Date of establishment: 06 September 2000 Revenue in 2013: $USD 4,073,888 Revenue growth in recent 3 years: 2011: 19.94%; 2012: 52.78%; 2013: 40.11%
Registered capital: $USD 360,000 Number of employees: 350 Key market: Japan
PRODUCTS & SERVICES 1. Software development 2. SI 3. CAD MARKETS & CUSTOMERS - Typical customers: Uchida Yoko Co., Ltd., Hitachi Systems Co., Ltd., Hitachi Solutions Co., Ltd., Mitsubishi Denki Information Systems, Mitsubishi Denki Information Technology. - Customer care: Business guidelines: high quality, on-time delivery, best price. TECHNOLOGY & QUALITY - Technologies used in the company: 1. Programming language: JAVA, ASP.NET, VB.NET, PHP, VB, C, VC, C#, ASP, Android, IOS Application. 2. Database: Oracle, MS-SQL, PostgreSQL, My-SQL. - Company excels in technology: 1. Business systems (production, sale, distribution, construction…). 2. WEB systems, Web systems for smart phone, iPhone/Android applications. - Quality management: In August 2008, we obtained CMMI level 3 and based on this recognition, we maintain thorough quality management and high quality of products. - Company commitment and success/recognition in quality: Sharing bugs information for all team members with BTMS (Bug Tracker Management System), and confirming any unclear points in specification documents with customers by using QAMS (Questions & Answers Management System), developed by our company.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES SE, programmers graduated from information technology departments of top universities, new staffs are trained for Japanese language, company culture and custom thoroughly. We established Japanese interpreter team (including staffs who experienced studying abroad in Japan). Employee training: For new employees: Six times a year we organize the course "Training of Offshore development". Only 32 people squeezed from 250 applicants can participate in the courses. For team leaders: we grow sub-leaders to manage teams of 3 ~ 6 people, and leaders to manage teams of 8~20 people. Quality control: quality control team increases from 3 to 6 members in January 2013. Japanese language courses: x Japanese classes open for all employees twice a week. x Every year, in cooperation with Japanese partners, we dispatch key members in development teams to Japan for technical training and train them to be Bridge SEs. COMPANY BRIEFING Fujinet was established as a software company (private enterprise) of 100% Vietnamese capital in September, 2000, targeted to serve Japanese customers. Our partners now come from all over Japan such as Tokyo, Kanagawa, Mie, Ishikawa, Sapporo. Fujinet’s President - Mr. Nguyen Dang Phong – has experiences in working with Japanese companies for over 20 years. Employees: the majority of employees graduated from information technology and science faculties of the first-class universities. They successfully passed testing rounds to become Fujinet’s employees. COMPANY LEADER’S MESSAGE
FUJINET strongly focuses on continuous training of our engineers, especially for improving Japanese language skills. We aim at becoming a leading company in Vietnam in the field of software development for Japanese market.
Mr. Nguyen Dang Phong Director CONTACT Headquarter: Waseco Building, 10 Pho Quang Street, Tan Binh District, Ho Chi Minh City, Vietnam. Tel: +84-8 3847 7000 Fax: +84-8 3847 5000 E-mail:
[email protected] Website: http://www.fujinet.net Subsidiary Company: 104-0031 Japan, Tokyo-to, Chuo-ku, Kyobashi 1-8-10, Sanyo Building 502.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
GLOBAL CYBERSOFT (VIETNAM) JSC “A world of difference”
COMPANY AT A GLANCE Date of establishment: 24 August 2000 Revenue in 2013: $US 11.6 million Revenue growth in recent 3 years: 2013: 29%
Number of employees: 850 Key markets: US, Japan, Europe, Vietnam.
PRODUCTS & SERVICES Systems/Enterprise Application Integration (SI/EAI); IT/Software Outsourcing; Testing & Validation; Embedded System. MARKETS & CUSTOMERS Main markets: United States: 44%, Japan: 31%, Europe: 13%, Vietnam: 4%, others: 8% Typical customers: x IBM, DNP, AOL, Myriad, Astek. x YOKOGAWA, Soitec, Global Foundries, SCREEN, FUJITSU, Nuance, eVent Medical x AA Corporation, Saigon Coop, Bitexco, FICO Cement, Gras Savoye, Nguyen Kim, CGVMegastar, L'Oreal. Customer care: x SAP Partner Center of Expertise (PCoE) certificate by SAP – The customer support center in accordance with SAP enterprise support’s standard for SAP ERP and SAP business objects. x ISO 9001 certified Quality Management System (QMS). TECHNOLOGY & QUALITY Technologies used in the company: x Web server, Proxy server, FTP server, Mail server, DNS server, VPN, Ipv6. x Windows/Windows Phone, MAC OS/IOS, Unix/Linux, Android. x SQL Server, Oracle, Unify, Informix, DB2, ODBC, JDBC. x C, C++, C#, VB, .NET, Java, JavaScript/HTML, PHP, ABAP, XML/XSL, UML. x Win Runner, Load Runner, Quick Test Pro, Rational Robot, Silk Test, Junit, CPP Unit,… R&D: x FlexBA®RMS– a customer-driven retail management software solution. x RMW: to manage and transfer recipes used in factories in semiconductor manufacturing. x GEM300: to automate equipment in semiconductor industry. x CyberSIM: An Equipment Integration toolkit for SEMI conductor industry. x GCS eMonkey: a testing platform for creating, maintaining, and executing automated tests. Company excels in technology: Wide range of services including outsourcing, end-to-end IT services and systems integration. The services scope includes consulting, blueprint, implementation, operation & maintenance support, and streamlined integrated processes that reduce total cost of ownership (TCO). Complete end-to-end solutions from enterprise/business level to manufacturing/commerce execution units, from front-end to back-end. Quality management: ISO 9001, CMMI Level 5.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES Workforce (2014): Total number of employees: 850+. The average age: 27 years old. Qualification (2014): x University degree: 92%; College: 5%; others: 3% x Language skills: Vietnamese/English: 100%, Japanese: 8%, French: 3% x Technical skills: Java: 300, .Net: 260, C++: 240, Mobile: 180, Testing: 350 Training: x 100% engineers are trained on latest technologies by company and external experts. x English/Japanese/soft skills training courses for project teams. x Career development program is planned and implemented for all employees. x GCS Training Center (GTC) to guide hundreds of internships, and train for all new comers in 3-3.5 first months at GCS. COMPANY BRIEFING An American Corporation: Founded in 2000. Headquartered in Silicon Valley, USA. x Global development centers in Ho Chi Minh City and Da Nang City, Vietnam. x Offshore development offices in Tokyo, Paris, California. Global CyberSoft is a leading global IT solutions provider of IT services, outsourcing solutions and system integrator for local and worldwide clients. Certifications: CMMI Level 5 – Highest maturity level recognized by SEI USA; ISO 9001:2008 (Quality Management System); ISO 27001:2005 (Information Security Management System). Achievements and Awards: Vietnam Gold Medal & Top 5 ICT Outsourcing Company (2010, 2011, 2012, 2014); Wonderware Invensys's Certified System Integrator; SAP Partner Center of Expertise. Vision & Mission Statement: To become one of the top IT enterprises in Asia dedicated to the success of its worldwide clients by providing unparalleled quality IT outsourcing services, products and solutions, and combining innovation, research, advanced technologies and human capital at competitive TCO (total cost of ownership). Core Value: x Focusing on employee happiness, client satisfaction and shareholder contentment. x Fostering an environment for innovation and continuous improvement. x Valuing teamwork and accountability. x Promoting fairness, trust and open communication. x Caring about our community and contributing to society. COMPANY LEADER’S MESSAGE Global CyberSoft has gained deep experiences in different industries and business domains that help it to consolidate and expand its position on the outsourcing market. Our relentless investigation and researches in our current and daily practice combining with our business analytics not only significantly improve our quality of services but also our productivity resulting into the best TCO services while keeping the high growth of our human asset to cope with the extremely high demand of the market. CONTACT
Mr. Ngo Duc Chi President & CEO
Add: Helios Building, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, Ho Chi Minh City, Vietnam. Tel: +84-8 5437 1199; Fax: +84-8 5437 1188 Email:
[email protected] Website: www.globalcybersoft.com 25
VIETNAM’S 30 LEADING IT COMPANIES 2014
HARVEY NASH VIETNAM “The Power of Talent”
COMPANY AT A GLANCE Date of establishment: 28 March 2008 Revenue in 2013: $US 20.39 million Revenue growth in recent 3 years: 2011: 25%; 2012: 41%; 2013: 25%
Registered capital: $US 0.96 million Number of employees: 945 Key markets: Europe, UK, US, APAC.
PRODUCTS & SERVICES 1. Software Development; 2. Business Process Services (BPS). MARKETS & CUSTOMERS Main markets and customers are in US, UK, Europe, APAC & Japan. TECHNOLOGY & QUALITY - Technologies used in the company: .Net, Java, PhP, HTML, HTML5, CSS, CSS3, JavaScript, share point, C# for mobile. - Quality management: Certificated ISO 27001. - Company commitment and success/recognition in quality: Comply with Certificated ISO 27001 requirements. HUMAN RESOURCES Harvey Nash Company provides opportunities for its employees to participate in training programs with a focus on: business process, technology developers, technology testers, project management skills, soft skills, English. For new employees, Harvey Nash has a separate training program in two months getting them acquainted with the internal processes, the company's culture and professional working environment. In addition, Harvey Nash has online library system, been updated with new technology. Self-study and self-research becomes convenient and easy than ever before.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
COMPANY BRIEFING Harvey Nash Group is a global professional services group operating in the UK, Europe, Asia Pacific & the US. Our mission is to turn talent into value for the benefit of our clients through an unique portfolio of services. As a part of Harvey Nash Group, Harvey Nash Vietnam has committed to deliver the very best talents, IT solutions and Business Process Services to our international clients in UK, US, Europe, Australia and Japan. Harvey Nash Vietnam is a global hub of Harvey Nash Group. We have over 1,600 software engineers through our development centers in Ho Chi Minh City and Hanoi, pursuing the highest levels of integrity and quality in providing a unique portfolio of services. x Sao Khue Awards* from 2009 to 2013 with 4-star Qualification. x Award for Typical Enterprise Vietnam ICT 2011. x Top 3 Best Places to Work in IT Industry 2013. (*) Sao Khue Award is the highest recognition of excellence given annually by VINASA to the IT companies that provide best software products and IT services in Vietnam. COMPANY LEADER’S MESSAGE Dear valued customers, As a part of Harvey Nash Group, Harvey Nash Vietnam has committed to deliver the very best talents, IT solutions and Business Process Services to our international clients. In the last 15 years, we have experienced remarkable changes in the way the world works, plays, communicates and shops thanks to the rapid development of information and communication technologies. Harvey Nash was lucky enough to be an active and bold player in ICT industry during this time. We are immensely proud of the Mr. Nguyen Hung Cuong strong relationships we build with our clients and partners. These Managing Director relationships coupled with the quality of our service offerings form the core of our business and feed the on-going innovation and advancement of our services. We see ourselves on a journey together with our clients and we look forward to having more opportunities to cooperate with you. Regards, Nguyen Hung Cuong Managing Director CONTACT Add: Etown 1 Building, Fl. 3, No. 364 Cong Hoa Road , 13 Ward, Tan Binh District, Ho Chi Minh City, Vietnam. Tel: +84-8 3810 6200 Fax: +84-8 3810 6201 Website: www.harveynash.vn
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VIETNAM’S 30 LEADING IT COMPANIES 2014
IFI SOLUTION JSC
“Matching ideas, sharing success” COMPANY AT A GLANCE Date of establishment: 17 March 2003 Revenue in 2013: $US 2.7 million Revenue growth in recent 3 years: 2012: +164%; 2013: -17%; 2014: +20% (forecast)
Registered capital: $US 0.14 million Number of employees: 162 Key markets: Europe, Japan, Vietnam.
PRODUCTS & SERVICES Software development Software verification and validation Software migration Software maintenance MARKETS & CUSTOMERS Main markets and market achievements: IFI Solution is providing software outsourcing service to customers in Europe (France, Italy, Denmark, and Germany), Japan, and Vietnam. In 2013, more than 90% of our revenue was generated from Europe. We started approaching Japan market from in Q4 of 2013 and successfully carried out the first project for a Japanese customer in April 2014. In the next 3 years, we will continue to develop business with European customers and will also target in Japanese market. Typical customers: Software editors, software service companies in Europe, Japan and Vietnamese government organizations. Customer care: At IFI Solution, direct contact is established between every customer and the board of directors, therefore customers can always be sure that their requests and feedbacks are quickly processed at highest level of management. TECHNOLOGY & QUALITY Technologies used in the company: C/C++, Java/J2EE, .NET, Oracle Database, Oracle PL/SQL, Microsoft SQL Server, T-SQL. Company excels in technology: Embedded software development using C/C++, Business application development using Java/Oracle, Software Verification & Validation. Quality management: IFI Solution Quality Management System (IQMS) for Software Project Management has been certified ISO 9001:2008. Company commitment and success/recognition in quality: Providing products and services to fully satisfy customer’s needs and expectations.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES As a company specializing in software outsourcing business, IFI Solution is constantly building a competent and stable staff. Each candidate must pass an entrance technical test, an interview and a trial period before being recruited. Competences and skills are enriched and improved through continuous trainings and challenging projects led by experienced managers. Currently, we have 162 employees and target 200 employees at the beginning of 2015. COMPANY BRIEFING IFI Solution started its first project for a French customer in 2003. After 11 years of development with hundreds of software projects of various sizes, IFI Solution is now confident to supply effective outsourcing solutions with competitive price for customers in Europe, Japan and Vietnam. To be more precise, IFI Solution has significant experience in following sectors: x Telecom: BTS, BSC software, firmware, DSP, media gateway. x Avionics: centralized failure display interface unit, cabin pressure control, built-in test equipment. x Automotive: Defect control and monitoring. x Banking & Financials: master and reference data management, internet banking, accounting software for Vietnam state organizations, cryptography. x Healthcare: Dentist cabinet management, Internet invoicing system, Image processing. x Energy: Management of energy consumption. We continue to expand our knowledge and acquire new experience to meet your challenges. COMPANY LEADER’S MESSAGE Concentrating on the offshore software development market, IFI Solution dedicates all its human and infrastructure resources to exceed your expectations. It is an honor to do our best to win your trust. We are committed to continuous improvement to provide better services in terms of productivity and quality. We are always ready for any opportunity of cooperation in our operating domains. We look forward to welcoming you at IFI Solution.
Mr. Nguyen Minh Tri CEO
CONTACT Headquarter Add: Floor 12, Thang Long Tower, 98A Nguy Nhu Kon Tum Street, Hanoi, Vietnam. Tel: +84-4 62 51 28 90 E-mail:
[email protected] Website: www.ifisolution.com
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VIETNAM’S 30 LEADING IT COMPANIES 2014
ISB VIETNAM CO., LTD.
“Value all staffs, pursue happiness and grow flexibly with Vietnam” COMPANY AT A GLANCE Date of establishment: 30 December 2003 Revenue in 2013: $US 3.27 million Revenue growth in recent 3 years: 2012: 28.5%; 2013: 47%
Registered capital: $ 1 million Number of employees: 195 Key markets: Japan, Europe, Vietnam, Asia.
PRODUCTS & SERVICES - Software Outsourcing & Maintenance Service. - System Integration/Digital Marketing Solutions. - Software/Hardware Consulting. - Network Services. MARKETS & CUSTOMERS - Main markets: Japan, Europe, Vietnam/Asia. - Typical customers: NTT-Data, Microsoft, Benesse, NiCT, Hitachi, Fishing Vision, Mytrax MTI. - Customer care: Your satisfaction is our success! TECHNOLOGY & QUALITY Technologies used in the company: x Platform: Linux, iOS, Android, Qt, MeeGo, Symbian, Brew, Doja, J2ME, T-Engine, Blackberry, Slims. x Protocol: PHS, W-CDMA, WiMAX, TCP/IP, and SSL. x Industrial standard: IEEE P1900.4, 3GPP LTE, ASN.1, GPS data structure (GPS-2003ZZ NMEA.), IEEE 802.16, OMA SUPL, and PHS ARIS Standard Ver 4.1. x Programming language: C, C++, Object-C, Java, JNI, .NET, PHP, HTML5, Java Script, ASP, COBOL. x Database: MySQL, PostgreSQL, Big Table, GAE. x Development tool: Java Eclipse, Cardbide C++, Visual Studio C 6, Visual studio.Net, BREW SDK, Mapple X. x Others: JUnit, CPPUnit, PWLib. Quality management: x Working process: CMMI level 3certification. x Management Tool: Redmine.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES Employees: 195. Engineers graduated from top universities. Language: Japanese/English/Vietnamese. Personnel training: Business manner, technical skills, soft skills, project management skills, OJT, HIDA (AOTS). COMPANY BRIEFING Making the best use of our knowledge and experience which were accumulated for over 10 years, ISB's broad technical scope and capabilities in finance, banking, securities, production, healthcare, medical, government, we offer you diverse IT goals. With a complete portfolio of hardware, software and services, ISB Vietnam can help your company at every stage – from planning to implementation to ongoing management. Achieved awards: x Sao Khue Award* 2014 for Software Outsourcing Service. x Golden Award for Vietnam Software Outsourcing Company (HCA) since 2010. x Top 5 ICT Award in Software Export (HCA) in 2012, 2013. x The merit in excellence achievement for distribution & development in ICT sector, rewarded by HCMC People Committee 2011. (*) Sao Khue Award: it is the highest recognition of excellence given annually to the IT companies that provide best software products and IT services in Vietnam. COMPANY LEADER’S MESSAGE ISB Vietnam (abbr: IVC) was established in December 2003 as a subordinate company of ISB Corporation with our business principle “Value all staffs, pursue happiness and grow flexibly with Vietnam”. Since then, we have kept on growing and expanding our business in 3 main fields: Outsourcing/SI Service/Digital Business with approximately 200 staffs by now. IVC's differentiator has always been rooted in our exceptional technical talent. We aim to recruit the best engineers in the country and we work hard to keep them. This allows us to offer the best solutions to our vetted customers and to become a trusted advisor for their IT environments so that they can concentrate on operating their business. Now more than ever it's important for your business to have an IT solutions partner who can help you accomplish more of your IT goals, achieve new efficiencies and realize cost savings every step of the way. Whether your company needs fast access to essential technologies or the support of technical experts for the strategic planning and deployment of solutions, ISB Vietnam can help. With slogan “Quality in everything we do” we hope to be your preferred IT solutions provider in the future.
Ms. Quyen Nguyen Head of Business Development
CONTACT Head Office: 3rd Floor Unit 3.1-3.2-3.8-3.9, E-Town 2 Building, 364 Cong Hoa Street, 13 Ward, Tan Binh District, Ho Chi Minh City, Vietnam. Tel: +84-8 3812 7145, Fax: +84-8 3812 7148 Email:
[email protected], Website: www.isb-vietnam.com.vn Branch: R.504, 5th Floor, DMC Building, 535 Kim Ma Street, Ba Dinh District, Hanoi, Vietnam. Tel:+84-4 2220 9668, Fax: +84-4 2220 9788. 31
VIETNAM’S 30 LEADING IT COMPANIES 2014
KMS TECHNOLOGY VIETNAM COMPANY LIMITED “Bright Minds, Brilliant Solutions” COMPANY AT A GLANCE Date of establishment: 22 January 2010 Registered capital: $US 0.2 million Revenue in 2013: $US 8.64 million Number of employees: 459 Revenue growth in recent 3 years: 2011: 152%; Key market: USA 2012: 50%; 2013: 31% PRODUCTS & SERVICES KMS provides services across the software development lifecycle through partnerships with clients ranging from start-ups to large technology companies. We offer two main service lines: Offshore Product Development and Independent Software Testing. Our infrastructure, methodology, team design, employee profile and client relationship models are designed to maximize the success of our clients in which we can help reduce time to market and increase quality. MARKETS & CUSTOMERS - Main markets: KMS mainly focuses on the American market. - Customer care: Our objective with our clients is to collaboratively build success stories. We expect both KMS Technology and our clients to share stories of successful projects, products and relationships that we grow and develop each day. We are proud to say that since the start of KMS Technology, 100% of our client is ecstatic and reference-able. With the combination of people, technology, infrastructure and processes, KMS Technology continues to successfully maintain satisfaction levels above 4 over 5 continuously from 2010. KMS Technology receives praise from our clients as key contributors to their success. TECHNOLOGY & QUALITY - Technologies used in the company: .NET, Java and mobile technology... - R&D: KMS R&D department consists of 12 engineers who are fully dedicated for creating new knowledge on emerging technology in order to: 1) keep the entire company and engineers stayed ontop of current technology trends; 2) create innovative products. While doing such interesting things with new technology, we often conduct technical workshops to update and share our knowledge to local community, our audiences including IT Lectures, IT students and software engineers. - Company excels in technology: Java, .NET, Mobile, ETL, Data Warehouse... - Quality management: With over 20 years of experience in the software industry, our hands-on expertise adds immediate value to our clients’ company. But unlike other testing companies, we approach the process from a holistic view. We seek to better understand not just what tests clients want to run, but why they want to run them. Often, we can suggest additional testing that clients might not have considered. In addition, we’ve developed our own proprietary tools that allow us to be better testers. We partner QA tools like Bugzilla, JIRA, HPQC, and Selenium with our proprietary tools from QASymphony to create automatic captures of test execution and defect documentation. - Company commitment and success/recognition in quality: We invest in our technology as much as we invest in our people. We’ve recently completed the ISO 27001 certification process, become certified Microsoft Gold partner, and we continuously invest in the ongoing training of not only our employees, but also other members of the IT community in Vietnam. We offer many complimentary seminars to IT students and graduates, sharing our deep knowledge with the community so that we can help others grow along with us. We are committed to making HCMC one of the top IT cities in the world.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES An important element that drives the success of KMS Technology is our work force. Our recruitment process is rigorous and allows us to assemble a team of high quality developers and testers. In the past 5 years, only 1 in 15 applicants receive a job offer from KMS. The top tier of high-level software developers accounted for over 50% of the total number of software developers at KMS, with some software architects who are experts in many technical aspects. This major team holds a decisive role in creating the optimum solutions for clients and plays a key role in transforming challenges into successful customer case studies and revenue for KMS Technology. Building up a positive working environment with many challenges, opportunities, and activities oriented towards career development is the "glue" binding every employee at KMS Technology towards a final goal is to provide the highest quality to customers. COMPANY BRIEFING In the last 5 years, we have grown to nearly 500 people in the US and Vietnam. We currently have partnerships in place with 20+ trusted clients. We have received several awards recognizing our tremendous growth and various achievements in both US and Vietnam. Our biggest achievement thus far is the creation of a talented team at KMS Technology, who are 100% committed to the success of each and every client. - Awards: Inc. Magazine’s 5000 list in 2014 (US Based); Gold Medal 2014 (from HCMC Computer Association); Sao Khue Award in 2014, 2013 and 2012 (from Vietnam Software and IT Services Association); The Gold Medal & Vietnam ICT Top 5 Cup 2013 (from HCMC Computer Association); 2013 and 2012 Pacesetter Award (from Atlanta Business Chronicle) - Vision: KMS Technology's vision is to become a leading technology firm, known for our innovative approach for solving complex business problems, and respected by our clients and partners for our integrity, dedication, and focus on success of our clients. - Core Values: x Clients - We commit to the success of our clients and strive to earn the lasting trust of our clients by consistently delivering results and exceeding their expectations. x People - We commit to the continuous development of our people, and celebrate our individual and collective growth and achievement. x Innovation - We believe that an entrepreneurial spirit, innovative thinking, and a commitment to excellence are the keys to delivering impactful solutions. x Integrity - We believe that integrity, dedication, trust and social responsibility are the keys to ensuring our enduring prosperity and success. COMPANY LEADER’S MESSAGE In this flat world with the globalization trend, it's crucial to know that outsourcing is an irreversible trend. And in fact, it is a global rearrangement of resources and skills. Outsourcing is something mandatory for those ISV (Independent Software Vendor) companies in developed countries like the US to maintain a good expense structure to the total cost of their operations and keep their business competitive advantage. With a wide range of talented people, proven processes and stable infrastructure, KMS knows how to bring them together to solve complex business problems of our clients. At KMS, we follow a client-success-driven Mr. Viet Hung Nguyen Managing Director philosophy in serving each and every client. We continually challenge ourselves every day, regarding how we can add more value and help our clients grow and succeed. CONTACT US Add: Two Securities Centre 3500 Piedmont Road, Suite 350, GA 30350. Tel: (678) 813-1KMS - Fax: (770) 359-0051 Vietnam Add: 123 Cong Hoa Street, Ward 12, Tan Binh District, Ho Chi Minh City. Tel: +84-8 3811 9977 - Fax: +84-8 3811 9955 E-mail:
[email protected] - Website: www.kms-technology.com 33
VIETNAM’S 30 LEADING IT COMPANIES 2014
LARION COMPUTING “Never Stop Improving Quality”
COMPANY AT A GLANCE Date of establishment: 26 November 2003 Registered capital: $US 0.5 million Revenue in 2013: $US 1.3 million Number of employees in 2014: 111 Revenue growth in recent 3 years: 2011: -53.5%; Key market: United States 2012: 397.5%; 2013: 75.4%
PRODUCTS & SERVICES
LARION Computing provides a wide range of software outsourcing services including: x x x
Web development, e-commerce, software architecture design. Custom software application development. Technology/data migration, porting of software, testing and QA services.
MARKETS & CUSTOMERS
- Main markets: United States - Typical customer:
x Global Healthcare Exchange x Blinkbox Trading x Drever International x Open Web Technology x CastleRock REO x Nodah.com x Apotori x On budget & time - Customer care: x x x x
x x x x x x x x
OliveNation BosyAsRX Easyday care search NFC infinite Accel Anesthesia MEPERIA Snapp RGM Advisors LLC
Regularly checking emails and gathering feedback from customers. Timely responding to customers’ requests and feedback to resolve any questions or issues. Weekly meeting with customers through conference calls to discuss important issues which arise in the system development process and to have plans for new features development. Responding time: within 24 hours.
TECHNOLOGY & QUALITY - Technologies used in the company: x Operating Systems: Windows, Linux, MacOS, iOS, Android. x Databases: Microsoft SQL, PostgreSQL, MySQL, SQLite, mongoDB, RRDtool. x Application Servers: Apache, NginX, Mongrel, Microsoft IIS, Phusion Passenger. x Middleware/Networking: Webserver, CMS, ProtoBuf, TCP/UDP. x Languages: Ruby, C\C++, Object C, .NET, Scala, Java, Python, PHP, Javascript, HTML5, CSS3. x Technologies: AJAX, amCharts, FusionCharts, Google Charts, ActiveX, Silverlight, amazon webservices, OOP, MVC, JSON. x Embedded/Wireless: RTAI, WindRiver, VxWork, PalmOS, OpenWRT. x Frameworks/Libraries: Rails, .NET Framework, Liferay, Django, Prhomobile, Cocoa Framework, Lift, jQuery, ExtJS, Foundation, ANGULAR JS, BACKBONE JS. x Testing Tools/Error Prevention Tools: Rspec, Junit, Nunit, GDB, WATIR, Selenium, Yslow, Google Page Speed, Cucumber, Monit, Munin, Sieta, BRAKEMAN. 34
VIETNAM’S 30 LEADING IT COMPANIES 2014
R&D: We focus on Human resource training and development service by exploiting current market. Beside that, we also do new market research and study to extend marketplace to Japan and Europe countries. Company excel in technology: Ruby on Rails, C/C++, .NET. Quality management: LARION Computing Co., Ltd. commits to maintain and continuously improve the Quality Management System based on ISO 9001:2008 standards and CMMI-DEV Level 3 standards in order to absolutely satisfy customer needs and the company's sustainable development. Company commitment and success/recognition in quality: LARION Computing strongly committed to provide high quality products, effective project management and outstanding customer service. We are accredited and recognized with the following certifications and awards: ISO 9001 – 2000 certified by QUACERT in November 2008, ISO 9001 – 2008 certified by QUACERT in June 2010, CMMI Level 3 Maturity in June 2012.
HUMAN RESOURCES Quantity and structure of staff 2014: 2% Dr., 5% Master, 19% Engineer, 60% Bachelor, 9% College, 5% Others. Quality and skills/skill levels: 4 Engineering Managers, 1 Associate Engineer Managers, 32 Software Engineers, 9 Senior Software Engineers, 3 Associate Technical Architecters, 7 Associate Software Engineers, 6 Beginners, 10 Associate Medical Analysts, 2 Associate Technical Supporters, 1 Technical Supporter, 1 Senior MA, 2 MA, 10 Associate, 20 Beginer, 19 Support Team.
COMPANY BRIEFING Vision statement: To be the first choice software company, providing innovative solutions to bring outstanding success for organizations and individuals throughout the world. Mission statement: To provide business success to organizations and individuals around the world through our specialized consulting services, innovations in software design and quality led delivery teams. List of awards and recognitions achieved: Top 1% Ruby on Rails, HTML5, CSS3. Top 5% on Ruby, JavaScript, AJAX, and JSON rated by Elance.com, Third prize on m2work hackathon in September 2012.
COMPANY LEADER’S MESSAGE LARION's biggest competitive advantage lies in the staff with the core values that we believe in, has built the strong foundation upon, and will continue to promote: Collaborate to succeed together based on trust, quality and satisfaction. All activities we conduct are guided by that core values and the outcome is the most attractive to our clients. Stop seeking! You have found out your best partner for high quality, competitive cost software outsourcing!
Mr. Lai Duc Nhuan Owner of LARION Computing
CONTACT
Add: Hall 5, Quang Trung Software City, District 12, Ho Chi Minh City, Vietnam. Tel: +84-8 37 155 742; Fax: +84-8 37 154 071. E-mail:
[email protected] Website: www.elarion.com
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VIETNAM’S 30 LEADING IT COMPANIES 2014
LUVINA SOFTWARE JSC
“Imperfect Human, Perfect Product” COMPANY AT A GLANCE Date of establishment: 15 July 2004 Revenue in 2013: $US 2.818 million Revenue growth in recent 3 years: 2011: 1%; 2012: 83%; 2013: 3%
Registered capital: $US 0.45 million Number of employees: 240 Key market: Japan
PRODUCTS & SERVICES Full delivery package software development service. Labor supply, offshore, software development services. On-site software development services/network-related services. MARKETS & CUSTOMERS Main markets and achievements: Luvina concentrates only on Japanese market. Luvina has gained a number of achievements in a wide range of services and sectors such as financial and securities solutions, nursing care solutions, electricity solutions, E-commerce and ERP solutions… Typical customers: Oki Software, Sojitsu systems, Toshiba System Technology, Nomura Reseach Institute and other 6 companies Main feature of service: In order to build close relationships with customers, Luvina has a legal entity in Japan which is Luvina Software Japan located in Kawasaki city. Quality assurance: Luvina provides one-year warranty after delivery. TECHNOLOGY & QUALITY Applied technologies: Java, .NET, PHP, Cobol, Pro*C, PL/SQL, CShell, Scala, HTML5, CSS3, Ruby, Groovy, Object C. Main and frequent applied technologies: Java,.NET Cobol, PHP. Quality management: QA and PMO thoroughly monitor and manage projects as independent organizations. Quality is also managed by reviewing activities throughout projects. Company commitments and success/recognition in quality: Luvina has standardized its activities by achieving international qualifications and applying them into its activities. Those international qualifications are: quality control certificate, security management certificate, and software development maturity model: ISO9001-2000, ISO270012005 and CMMI ML3.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES Luvina has 240 full-time employees, and it has ability of mobilizing 100 people of external partners. There are 104 employees who have Japanese language certificate in which 60 people have N1, N2, and N3 certificate; 31 people have BSE certificate and 41 people have working experience in Japan. Luvina also has a training department named Luvina Academy which is opened for training new graduates. COMPANY BRIEFING Luvina started business from the downstream development process but now it is moving to the upstream one and starting on the network construction service. Luvina has been striving to provide a total solution for Japanese customers. Achieved awards and recognitions: x Tokodaihatsu Venture (recognition for Venture Company originated from Tokyo Institute of Technology) received in 2005. x 4-star Sao Khue Awards (the Highest Recognition of Excellence given by Vietnam Software and IT Services Association – VINASA) received in 2011, 2013. x Contribution Certificate of Merit of the Vietnam Software & IT Services Industry received in 2012, 2014. COMPANY LEADER’S MESSAGE With over 10 years of experience, Luvina has become one of leading companies providing software development services for Japanese partners operating in a wide range of technologies and different sectors. On the base of providing services and having good partnerships with over 30 customers in Japan, we are continuously improving the technologies, software development processes and services with a view to meet the highest demands in terms of productivity and quality. As a trusted partner of Japanese customers, we are always striving to achieve the ability to provide such value greater than customer’s expectations. Mr. Le Quang Luong CEO CONTACT Head Office: 1001 Hoang Quoc Viet Street, Cau Giay District, Hanoi, Vietnam. Tel: +84-4 3 793 1103; E-mail:
[email protected] Japan Office: 2F, Keihin bld., 1-1 Minamiwataridacho Kawasaki-ku, Kawasaki-shi, Kanagawa-ken. Website: http://www.luvina.net
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VIETNAM’S 30 LEADING IT COMPANIES 2014
NTT DATA VIETNAM COMPANY LIMITED “Global IT Innovator”
COMPANY AT A GLANCE Date of establishment: 10 January 2008 Revenue in 2013: $US 7.5 million Revenue growth in recent 3 years: 2011: 52%; 2012: 60%; 2013: 133%
Registered capital: $US 2.3 million Number of employees: 190 Key markets: Asia - Pacific countries
PRODUCTS & SERVICES
Production of software; Provision of services regarding software solutions and web applications; Installation, maintenance and other supporting services related to computers and computer software; Technological research, consultancy and transfer in the field of information technology; Consultancy on computers and management of computer systems.
MARKETS & CUSTOMERS
Main markets and Typical Customers: o Consulting/Development on Manufacturing/Logistics business: Vina Acecooks – Sales management/Business Analysis; Honda Vietnam – Warehouse management; o Development of large-scaled system to ODA projects of government and to financial companies: Clearance system of General Department of Vietnam Customs (VNACCS), Bridge monitoring system for Can Tho Bridge (BRIMOS); o IT outsourcing for overseas (Japan, APAC, EU). Customer care: The first and most important value of our company is “Clients First”. First, and above all else, we place the needs of our clients. We work continuously to understand your business and we strive to resolve every concern to your satisfaction. We feel responsibility to ensure your success and we let this obligation set the direction of our work and guide our actions. Technologies used in the company: Language: JAVA, C++, C#/VB.NET, Embedded (barcode); Framework: Struts, Spring, Hibernate, iBATIS, TERASOLUNA, Intra-mart, .NET Framework, Automated Technologies; AP server: Tomcat, IIS; DB: Oracle, MS SQL Server, PostgreSQL; Testing tools Silk test, Open2Test, Selenium. Quality management: Training the method of thinking, measuring and evaluating quality according to "Japanese quality standards" by experts from NTT DATA.
HUMAN RESOURCES
a. Company workforce: Total number of fulltime employees in 2013 is 179 people in which there are 114 skillful and experienced developers. b. Language skills: 38
VIETNAM’S 30 LEADING IT COMPANIES 2014
There are 100% of the employees being able to communicate in English and 70% of them being competent to use Japanese at work. c. Personnel training and development: o Mapping the career path for each employees based on their position and capacity as well as the development plan of the company and the NTT Data Group; o Sending employees to headquarter for training new technologies; visiting customer offices for analyzing and researching their business operations and technology to understand more clearly about the customer needs and requirements; o Organizing language training courses in house; o Other soft -skill training courses.
COMPANY BRIEFING
Established in 2008, NTT Data Vietnam is the first entity of NTT DATA Group in Indochina. After 6 years developing, with nearly 200 employees and 03 offices operated in three most emerging economic regions of Vietnam, the company gradually affirms our position in expanding ICT business in Vietnam with 03 typical types of IT service/products as follows: Consulting/Development on Manufacturing/Logistics business; Development large-scaled system to ODA projects of government and to financial companies; IT outsourcing for overseas. The typical successes and achievements of the company can be listed as follows: o In 2009: established Ho Chi Minh City office to focus on foreign enterprises and training; o In 2013: obtained the ODA project of JICA to provide the VNACCS system for Vietnam Customs and increased the total revenue by 133% in comparison to that of 2012. o In 2014: established the third office in Da Nang City and increased the total headcount to 190 people. Being a subsidiary of the NTT Data Group, the company mission and vision is in compliance with the mission and vision of the NTT Data Group as: NTT DATA uses information technology to create new paradigms and values, which help contribute to a more affluent and harmonious society. Our Group Vision contains three messages: (1) we build longterm relationships with our clients and enable them to reach their highest goals and aspirations; (2) we create evolving ecosystems through advanced technology; and (3) we enhance our creativity through the respect and encouragement of diversity at every level of our company. At NTT DATA, new challenges and the opportunity for greater progress in the decade ahead begin now.
COMPANY LEADER’S MESSAGE
Being one of the subsidiaries of NTT DATA Group, we are globally providing the most advanced solutions to our customer at competitive price. We provide to our Vietnam market the best logistic and SCM solutions for using our “made in Vietnam” packages. Besides our own solutions, we collaborate with NTT DATA Group, local companies and our sister companies in Vietnam to develop nation-wide big IT projects for Vietnam. We expand many solutions for our group customers with our sister companies in the APAC region. We also collaborate with our local Partners in Vietnam to provide skillful project teams for their offshore development to Japan. And for the globe, we will become the third global IT delivery center of the NTT DATA Group. Global IT Innovator - We are NTT DATA Vietnam.
Mr. Akira Watanabe General Director
CONTACT:
Hanoi Head Office: Room 202, 2nd Floor, HITC Building, No. 239 Xuan Thuy Street, Cau Giay District, Hanoi, Vietnam. Tel: +84-4 3766 7973, Fax: +84-4 3766 7974. Ho Chi Minh Branch: Suite 706 & 707, 7th floor, Centre Point Building, 106 Nguyen Van Troi Street, Ward 8, Phu Nhuan District, Ho Chi Minh City, Vietnam. Tel: +84-8 35130260 ; Fax: +84-4 38453856 Da Nang Branch: Suite 906, HAGL Plaza Hotel, 1 Nguyen Van Linh Street, Da Nang City, Vietnam. Tel: +84-4 511 3650260 * Website: www.nttdata.com.vn 39
VIETNAM’S 30 LEADING IT COMPANIES 2014
RIKKEISOFT CO., LTD. “Where the dream begins” COMPANY AT A GLANCE Date of establishment: 06 April 2012 Registered capital: $US 0.25 million Revenue growth in recent 3 years: 2013: 323.6%
Number of employees: 80 Key market: Japan
PRODUCTS & SERVICES Game and application development for mobile Web system development Financial system development MARKETS & CUSTOMERS Main markets and market achievements: Rikkeisoft has kept in contact with more than 1,000 Japanese companies, and had won contracts with approximately 40 customers on nearly 110 smartphone and web based applications development projects. Typical customers: Systena Corporation, World Business Center Co., Ltd, Sunloft Corporation, Tsumiki Incorporated., Cloudsource Inc., Sonicmoov. Customer care: x Providing help and advice to customers. x Communicating courteously with customers by telephone, email, letter and face to face. x Handling customer complaints or any major incidents, such as a security issue. x Keeping accurate records of discussions or correspondence with customers. x Analyzing statistics or other data to determine the level of customer service. TECHNOLOGY & QUALITY Technologies used in the company: x Web system development: PHP, JavaScript, Python, Ruby, Java, .Net, CakePHP, Symfony, CodeIgniter, Fuel, Dajango, Cloud Computing, Cloud Storage Service AWS, Websocket,... x Games and application development for mobile: Objective-C, Swift, Java, C#, Xcode, Eclipse, Unity 3D, Websocket, Game 3D. x Financial system development: COBOL, Java, .NET, C, Oracle, Unix. R&D: x Number of employees in R&D team in 2013: 10 x R&D expense in 2013: 5.6% of revenue Company excellent in technology: PHP, JavaScript, Ruby, Hava, .Net, CakePHP, Symfony, CodeIgniter, Objective-C, Swift, Java, C#, xcode, Eclipse, Unity3D, COBOL, C, Oracle, Unix. Quality/security management: Quality management system and security management system is under construction. Rikkeisoft expects to be certificated ISO/IEC 20071:2013 and ISO 9001:2008 by the end of 2014.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
1 PANO ORAMA PH HOTO OR 1-2 SMALL LER PHOT TOS
HUMA AN RESOU URCES Nuumber of em mployees: 800 Quuality and skkills/skill levvels: x Number of employeess who can usse English - 50 people, Japanese J - 335 people. F SCJP, HD DSE, AP. x Many stafffs have beenn certified FE, COMPANY BRIIEFING After more than 2 years of establishmeent, with thee above streengths, Rikkkeisoft has experiencedd ber of employees and pprofit after tax t year-byremarkkable growtth with the rapid increaase in numb year. Our O missionn is to make mobile andd internet to better humaan life. Our vision is to become onee of the top 5 best companies inn Vietnam inn the field off software development in the next five years. The coompany’s strrengths are: Young and elite em mployees, graduated g frrom the top universitiess in Japan and a Vietnam m with hiigh achievem ments in Nattional Conteests and Univversity Entraance Exam. Proficieency in foreeign languagges, especiallly Japanese and Englishh. Abilityy to meet thee strict requirrements for quality and progress off the project. COMPANY LEA ADER’S ME ESSAGE Rikkeiisoft is consttantly growiing and incrreasingly po ositioning itsself as one of the leading IT companies c inn Vietnam. With a team of yooung, energgetic and paassionate sta affs, our misssion is to providde the best products to satisfy custom mers' requirrements. We arre ready to cooperate with w partnerrs all over the world for f mutual develoopment, therreby, significcantly contribute to the growth of IT I industry in Viettnam. Mr. Bui Quang Q Huy CT TO CONT TACT Add: 3F, 3 HH3 buiilding, My Dinh D New Urban U Area, Nam N Tu Lieem District, H Hanoi, Vietn nam. Tel: +84-4 3 6231 685 Faxx: +84-4 3 62 231 686 E-mail:
[email protected] Website: http:///rikkeisoft.com
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VIETNAM’S 30 LEADING IT COMPANIES 2014
SAV VVYCOM M JOIN NT STOC CK COM MPANY “Com mmunicatiion Intelliggence” COM MPANY AT A GLANCE Date of establish hment: 13 Noovember 20009 Number of emplloyees: 50
Key marketts: USA, Euurope, Japan, Australia and Singapoore.
PROD DUCTS & SERVICES Savvyycom providees BPO and ITO servicees which foccused on twoo main areass: Web App A Develoopment: Saavvycom proovides web based soluttions and development services too SMEs such as CR RM, POS andd online business system ms to help ennterprises grrowing. Mobille App Devvelopment: We have deeveloped top p chart appllications onn iPhone/iPaad, Android,, Blackbberry, Winddows Phone and multi-pllatform. MAR RKETS & CUSTOME C ERS Ma ain markets: USA (56%)), Europe (18%), Japan (15%), Australia and Siingapore. Typpical custom mers: x Enterprisses who are looking for solutions to o help enhanncing efficienncy in produ uction whilee keeping reducing r opperation timee and expensses. x Startups or anyone who is havving great innovative ideas and llook for a strategic s IT T partner. Cusstomer care: Savvycom m takes a highh priority to o "Customer care" and "A After sales service": s x After-salles services are taken seeriously through the Servvice Provisioon x Feedbackk and recom mmendationss from custom mers are colllected durinng and after projects. x Holidayss’ schedule and a system maintenance m e are noticedd in advancee. TECH HNOLOGY Y & QUAL LITY .NET, Flash Tecchnologies used u in thee company: RoR, NodeeJS, PHP, ASP.NET, A h, HTML5,, Cocoa, Objjective C, J2 C/C C++, Java, CodeIgniter, C 2ME, PhoneG Gap, Titaniuum,… R& &D: Achieveements of R& &D at Savvyycom recenttly are: The use of cloudd computing g, iCloud forr enterprises; Mobile M apps for health and fitnesss; Developpment of cuurriculum for f “Mobilee Proogramming”” course (for students at College of Technology, T , Vietnam N National Univ versity) Com mpany excel in technoloogy: Savvyccom stands out o by the caapability of: x Providinng professionnal consultanncy to makee sure busineess pains aree solved. x Deliveryy of apps thaat involve intteraction bettween mobille interface and back-en nd servers. x Creating elegant dessign, catch up u the taste of o global cusstomers. x Sustain stable s and faast performaance for mob bile native appps and webb based solutions. Quality managgement: Savvvycom has been certified and strictly follow thhe quality management m t stanndards ISO 9001:20088; and the information n security ISO 27001:22013 into all a businesss proocesses. Reccognition in quality: Saavvycom hass officially received r ISO O 9001:20088 certificate for Qualityy Maanagement siince Januaryy, 2013.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES 1. Size: 50 employees (in 2014) - All have graduated from universities in IT, computer science, economics,… - All can use English in daily work. 2. Personnel training policy - Internal business trainings: workshops, English club, training through practical projects - External trainings: PMP, marketing management, accounting, soft skills… - Off-work sports clubs and annual healthcare check. COMPANY BRIEFING Savvycom has facilitated excellent performance in order to deliver world-class, top-selling IT solutions, adding to global value chain. We work hard and intensely to bring creativity and innovation to society. Our vision is to become the leading IT Company in BPO, IT Outsourcing and globally recognized for excellent solutions and services. Our mission is to bring actual convenient values to global users through innovative IT solutions and mobile apps. Awards and special achievements: - Recognized as "Top brands in Vietnam 2014" by Global Trade Alliance (09/2014). - Reputed as Top Mobile App Development Company and Top Ruby on Rails Programming Company by Clutch (05/2014). COMPANY LEADER’S MESSAGE Aiming at obtaining global recognition in software development, Savvycom has been successfully serving various needs in different industries. With restless efforts, we have made ourselves a trustworthy companion in the eyes of international partners. No matter what challenges you face, Savvycom will never cease to keep our promise and stay true to our vision of delivering the best values.
Ms. Dang Thi Thanh Van CEO
CONTACT Add: Level 12, Viet A Tower, Duy Tan Street, Cau Giay District, Hanoi, Vietnam. Tel/Fax: +84 432029222, E-mail:
[email protected], Website: http://savvycomsoftware.com
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VIETNAM’S 30 LEADING IT COMPANIES 2014
SUNRISE SOFTWARE SOLUTIONS CORPORATION “Growing together”
COMPANY AT A GLANCE Date of establishment: 07 July 2007 Registered capital: $US 0.48 million Revenue in 2013: $US 2.3 million Number of Employees: 250 Revenue growth in recent 3 years: 2011: 8% Key Markets: USA, Canada, Singapore, Finland, UK, 2012:26%; 2013: 27% Japan.
PRODUCTS & SERVICES
Custom Software development: Full lifecycle software and new feature development, UX/UI design, enhancement and maintenance (bug fixing, porting, localization, etc.) - Products and solutions verification: Blackbox and white box testing (Test Plan & Test Suite Definition, Test Case Generation, Unit Testing, Functional Testing), acceptance testing, verification and validation for customer’s specific solutions, and hot fix verification. - Automation Testing Tool Development: Building up Record & Playback Automation System (SilkTest, WinRunner, Quicktest Pro, Selenium IDE, Automation Anywhere, etc.) and custom automation testing tool development (Python, Java, TCL/TK, etc.) - IT Managed services &Market Development for breakthrough products. MARKETS & CUSTOMERS We have been providing cost effective (60-70% cost reduction of using our services) and highest quality software development services for the global markets including USA, Canada, UK, Australia, Singapore, and Japan. Some of our works made for clients have been widely acknowledged and awarded, such as “Best Local Winner” by Singaporean Readers’ Choice Awards 2013. Beside quality services, believing value is created and continuously enhanced through the interaction of a variety of views and feedback, S3 Corp. encourages staff to provide customers with feedback for product improvements from an end-user’s point of view. This has made us a long-term and strategic partner for our customers over the years. Some of our major customers: SingTel, Juniper Network, Netgear, RuckusWireless, Absolute Software, Mundo Media, H.I.S, GrowVC, UNSI, etc.S3 Corp. has been regarded as an “experienced, motivated and professional” organization”, providing “amazing services, cutting edge products, & unprecedented customer service” by clients. TECHNOLOGY & QUALITY With seasoned experience and skills in global delivery for many large enterprise customers, S3 Corp. provides world-class standard and prompt support in a variety of technologies: - Web/Application Development: NET, C#, VB.NET, PHP, JAVA/J2EE, HTML5, Python, RoR, etc. - Mobile Application Development: Frameworks: Native built-in function, Phonegap, Sencha, RhoMobile, Adobe Flex Programming Languages: Java, Objective-C, C++, C#, ActionScript, HTML5, CSS3, JQuery Mobile Automation test development: GUI test: WinRunner, SilkTest, VSTS, WebAII; CLI test: TCL/TK, Expect, Python, Pamie, Selenium, Perl, Awk, Java, etc. Quality is our highest priority that we enforce into every single deliverable. Given that, we strictly follow CMMi best practice and Agile Scrum to ensure quality delivery for every project. Besides, we have defined a set of KPI for each stage of development to make sure the product qualifies the quality standard at every step of the development process instead of validating the quality only at development phase. HUMAN RESOURCES At S3 Corp., people matter. We aim to create a working environment of fairness, care, and open communication where people are motivated intrinsically to perform the works. In addition, we have also established strong HR strategy (i.e. competitive salary, bonus base performance, regular performance reviews, well-defined training policy on both soft skill and technical, and other benefits including addition healthcare, outdoor activities, etc.) to motivate, retain and develop our people. This is not only helps us to be success up to this stage, but also allows our customers to remarkably control the cost for resource replacement and training. With 250 employees (80% engineers with BA degree and up with average of 6 years experiences in IT industry, and 20% operation and management with MS and MBA background) and the core/management team have over 15 years of international working experience with many large enterprise such as Juniper, SingTel, Netgear, Nortel Network, NTT Data, etc. We are confident to commit delivering large scale development projects with highest quality to our value customers and prospective. -
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VIETNAM’S 30 LEADING IT COMPANIES 2014
COMPANY BRIEFING S3 Corp. is a leading software service development in Vietnam with a bold vision of promoting the software development competency of Vietnam in the global market. We offer the highest value added services to our international customers through: - Bundled IT services including software development, IT managed services, market development, and product consultancy, which facilitate customers to significantly reduce the duplicative operation cost for managing many service partners at the same time. - Value proposition of quality, co-creative, and innovative solutions in every service we provide. With a strong talent pool of over 250 employees having seasoned technical skills and strong experience working with leading technologies such as SingTel, Juniper, Netgear, Absolute, etc. 30% out of that have international working experience in NA, UK, Singapore, Taiwan, Hong Kong, and India. We are building our name in the industry through our quality of services, particularly in Wifi and Networking, Data Security, E-commerce and Entertainment. Throughout the years we have established strong foundation and infrastructure for scalability projects and stable growth. In addition, we have also applied strict security policies for customer IP Protection by the application of ISO 27001. COMPANY LEADER’S MESSAGE Founded in 2007, S3 Corp. has made many pioneering moves that enabled us to solidify our position as a leading IT Service Provider in Vietnam. Employing both technical and business management background, I comprehend customer and employee’s real needs and expectation. This combination also helped me establishing a sustainable corporation which customers could archive highest value and employees are motivated to work with their passion. After 7 years, we have developed from 7 to over 250 staff working all around the world. Behind these amazing achievements is our customers, people and partners, our most valuable asset. This is why we believe building an environment where people find value will lay the foundation for the sustainable growth of the company. To fulfill our vision of becoming “a leading offshore development center providing the highest value added services”, we together are working hard to continuous improving ourselves, enforcing quality, promoting innovation and encouraging learning/collaboration with the aim to deliver customers, employees’ satisfaction and maximize corporate value. We are fond of making S3 Corp. a company that our customers, partners and employees having beneficial value.
Mr. Toan Nguyen - MBA Co-Founder & CEO of S3 Corp.
CONTACT Add: 307/12 Nguyen Van Troi Street, Tan Binh District, Ho Chi Minh City, Vietnam. Website: http://www.s3corp.com.vn; Email:
[email protected]; Tel: Vietnam +84-8 3547 1411 | US +1 408 668 8203 | Australia: (08) 6102 4860 45
VIETNAM’S 30 LEADING IT COMPANIES 2014
TMA SOLUTIONS
“Your Quality Partner for Software Solutions” COMPANY AT A GLANCE Date of establishment: 03 June 1997 Revenue in 2013: $US 27 million Revenue growth in recent 3 years: 2011: 15%; 2012: 67%; 2013: 14%
Registered capital: 6,120,000,000 (VND) Number of employees: 1,700 Key markets: North America, Europe, Japan, Australia.
PRODUCTS & SERVICES TMA Products: Enterprise mobility, Retail solutions. TMA Services: software development, software testing, production support, IT managed services. MARKETS & CUSTOMERS - Main markets and market achievements: x North America:
50% of revenue
x Europe:
15% of revenue
x Australia:
15% of revenue
x Japan:
10% of revenue
- Typical customers: Avaya, Alcatel-Lucent, NTT-Software, NEC, Hitachi, Toshiba, Shoretel, Genband, Amdocs, Brightstar, Prudential. TECHNOLOGY & QUALITY - Technologies used in the company: TMA technical skill set x Telecom/Networking
x Java
x Mobile
x Open Source
x Cloud/Big Data & Analytics
x Embedded
x Microsoft technologies
x Database
- R&D: TMA’s main business is providing R&D services for clients worldwide. We have invested in many R&D topics: Big data, Analytics, Mobility. - Company excels in technology: x Telecom & Networking: BRAS, GGSN, IP PBX, VoIP, IMS, Soft-switch, Unified Communication, Network and Access Management, Billing, Provisioning, OSS/BSS, Embedded Software, FPGA x Business applications: C#, VB.Net, Java, C/C++, PHP, Ruby, Perl, BI, Data Warehouse, Analytics, SSRS, SSIS, SharePoint, SQL Server, Oracle, MySQL, Amazon EC, Azure, Saleforce.com, Hadoop x Mobile solutions: iOS, Android, Windows Phone 8, Windows 8, Blackberry, HTML5/CSS3, JQuery, Sencha Touch, Xamarin, PhoneGap 46
VIETNAM’S 30 LEADING IT COMPANIES 2014
- Quality management: Certified by international quality standards: CMMI-Level 5, ISO 27001:2005, TL 9000.
HUMAN RESOURCES Company workforce: x 1,700 full-time engineers x Hire only top 5% of candidates x 90% Bachelor degrees, 10% Master or Doctor degrees x 40% of engineers have overseas experiences and all engineers can speak English Training: TMA Solutions has its own training system including New Staffs Training, Technical Skills, Soft Skills, Quality Process, Management and Leadership. COMPANY BRIEFING TMA is a leading software outsourcing company in Vietnam with 1,700 engineers and 17 years of experiences in providing quality software services for clients in 25 countries including many global companies such as Avaya, Alcatel-Lucent, NTT-Software, Toshiba, Hitachi, NEC, Genband, Amdocs, IBM, Flextronics, Juniper Networks, ShoreTel, Ericsson, Siemens CMT, Brightstar, Prudential. Success and achievements: Engineer team Markets
1997
2014
6 engineers
1,700 engineers
1 country
25 countries
Awards and One of the top 15 global companies with "Offshore Software Outsourcing recognitions achieved Best Practices" (Aberdeen Group, 2002) Gold medal for software export and top ICT companies (2004- 2014) CONTACT
Headquarter Add: Tel:
Email: Website:
111 Nguyen Dinh Chinh Street, Phu Nhuan District, Ho Chi Minh City, Vietnam. Head Office in Vietnam: +84-8 3997 8000, +84 908 676 212 Office in The North America number: +1 802-735-1392, +1 613-292-8351 Office in Australia number: +61 414-734-277 Office in Japan number: +81 3-6432-4994
[email protected] www.tmasolutions.com
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VIETNAM’S 30 LEADING IT COMPANIES 2014
UNITED TECHNOLOGIES CORPORATION (UNITECH) “United people, unique solutions” COMPANY AT A GLANCE Date of establishment: 20 December 2007 Revenue growth in recent 2 years: 2011: 10 %; 2012: 57 %; 2013: -7%
Registered capital: $US 0.486 million Number of employees: 115 Key markets: Vietnam, Japan, USA, Finland, Norway, Denmark, South Korea, Australia, France.
PRODUCTS & SERVICES
Products E-gov suite: UniSpace, UniOffice, UniOneGate UniHospital - Hospital Management System UniPOS – Sales Management System Portal
Services Offshore software outsourcing/OSDC Custom software development Web design/development Mobile application development
MARKETS & CUSTOMERS Main markets and market achievements: Japan is Unitech’s strategic and long-term market which makes up nearly 44% of our revenue. Our recent potential markets are the USA, European and some other English-speaking countries. Clients from these markets selected Unitech to be a partner of their OSDCs. Typical customers: Asno System Inc., Nissen Group, Unisys (Japan), Clayworks Inc. (South Korea), Metiseko (France), ICC-Seed Center (USA), Soft Vision (USA). Customer care: Feedbacks are collected upon completion of each project and at the end of each year, tomeasure customers’ satisfaction,draw lessons learnt and initiate improvements. TECHNOLOGY & QUALITY Company excels in technology: Java: Struts 2, JSF, EJB, NodeJS, Jquery, Webservice (SOAP, RESTFUL), Spring framework; .Net: ASPX.net MVC4, .NET framework, WPF, MS ADO.NET Entity framewor; PHP: Zend framework, Yii Framework, Joomla, Drupal, Pretashop, NuSOAP, CodeIgniter, CakePHP; Mobile: Cocoa Touch, Objective C, Snow Leopard, XCode, iOS 3.x, 4.x, Java, Eclipse + ADT, JDK 1.6, Android 2.1, 2.2. R&D: With 5% of total revenue is spent annually, R&D activities have attained major results such as developing cloud-computing applications, SaaS, cross-platform applications. Quality management: Unitech Quality Management System is built upon and was rewarded ISO 9001:2008 and CMMI L3 certificates in the first quarter of 2012. Company commitment and success/recognition in quality: Continual improvement is the motto of Unitech quality practices, sponsored by the management and placed in charge of the Quality Board.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES Unitech’s work force comprises 115 personnel who mostly graduated from prestigious universities. Apart from 25% of managerial positions and supporting staffs, the rest is directly involved in software projects. Among them, developers account for the biggest share with almost 43%. All the staff can benefit from Unitech’s integrating training, technical seminars, OJT and foreign languages courses.
By Positions Senior Manager 5% PM 5% TL 12% Developer 43% Graphics 3% designer QA 3% Communicator 7% Tester 2% Others 20%
By Qualifications Master 5% Bachelor 59% Assoc. 11% Bachelor Vocational 21% Cert. Technical Dip. 3% Others 1%
COMPANY BRIEFING With the vision of becoming a leading IT outsourcing company in Vietnam, after 7 years of establishment, Unitech has developed from an unknown to a popular name in the market. Unitech is now among the top software companies in the central region of Vietnam recognized by the Ministry of Information and Communications. Unitech was selected to be one of a few companies to join the biggest ever outsourcing projects of Japan in Vietnam. Recently, Unitech develops other new markets and is now running offshore extended teams for several clients. COMPANY LEADER’S MESSAGE Dear valued partners and customers, Warmest greetings from Unitech! Since its beginning, Unitech has been committed to deliver best services to clients. Your satisfaction is the vital measure of our business achievement. Our vision is to become a leading outsourcing company and so far, Unitech has been successful in being a reliable offshore partner to our customers. As still being new in the market, Unitech is fully aware of all obstacles, challenges lying ahead. We understand that setting proper business goals reflecting our client’s expectation is the key to our business success. Unitech is honored to welcome any opportunity to grow together with you. In that respect, through closed cooperation and mutual understanding, I strongly believe that a profitable long-term partnership and sustainable business growth would be a promising future for us both.
Mr. Phan Minh Tien CEO
CONTACT Add: 7th Floor, Da Nang Software Park, No. 02 Quang Trung Street, Da Nang City, Vietnam. Tel: +84-511 3888 747 Fax: +84-511 3888 747 Email:
[email protected] Website: www.unitech.vn
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VIETNAM’S 30 LEADING IT COMPANIES 2014
USOL VIETNAM CO., LTD. COMPANY AT A GLANCE Date of establishment: 1 June 2006 Registered capital: JPY 197 million
Number of employees: 161 Key market: Japan
PRODUCTS & SERVICES To provide a diversify of products and services including translation, hardware, software and related services, IT Outsourcing, BPO services. Among these, offshore software development is the major service. MARKETS & CUSTOMERS Main markets: The business is oriented to companies within Japan and companies invested by Japan. Typical customers: Big companies in Japan and Companies in Nihon Unisys Group. Customer care: To support Japanese companies investing in Vietnam in providing software services to Japanese companies in Vietnam by various methods together with our offshore development. To implement surveys and receiving highly assessed results provided by customers to company’s services after finishing projects in USOL-V. Based on the survey result we’ll implement PDCA and apply to the next projects. TECHNOLOGY & QUALITY Technologies used in the company: Java (Hibernate, Spring, Struts, Seasar, Jboss, J2EE, EJB), .Net (C#.Net, VB.Net, ASP.Net), Web (HTML, XML, PHP), Database (Oracle, MS SQL Server, MySQL, PostgreSQL), Other (Android, VisualC++, COBOL, Flex(Air), Ruby). Highly specialized to develop on Java, .Net languages. Quality management: New employees are trained in information security, quality, development procedures. We apply development procedures in accordance with Japanese standard ISBP, clearly defining task & results (template) for each phase. After finishing each phase, PMO/ Quality assurance department implements a close checking process by applying quality management process of Nihon Unisys. About information security, we apply Nihon Unisys information security standard in order to avoid leak of information and virus infection and have achieved ISMS certificate. Company has received good feedback about guaranteeing products delivery term and highly responsible for works fulfilment. HUMAN RESOURCES Company has total 161 employees working at head office in Hanoi and 2 branches in Ho Chi Minh City and Tokyo, among them are 137 programmers with positions of PM-PL, Developer, PMO, Communicator. To improve IT skill of all members, we have been doing many IT training course on base of Nihon Unisys Group’s curriculum. In addition, many employees were sent to Japan in programs of OJT, AOTS which is aimed to implement training information security, quality and development procedure of the company. Since the establishment, we have trained Japanese language for all developers with the aim that 50% of total employees achieving N4 level, 20% of them at N2 level so that they can apply Japanese at work.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
COMPANY BRIEFING USOL VIETNAM is devoted to creat a “humans and the environment-friendly society” by providing ICT services, which is the mission of Nihon Unisys group since its establishment in June, 2006. Mission: Plays an important role in activity of “friendly society between human and environment” by ICT service. Target: Oriented to become Excellent Business Partner of customers. Values: Oriented to quality and high technology. Appreciate individuals and teamwork spirit. COMPANY LEADER’S MESSAGE Established in June 2006, USOL Vietnam has the same mission of Nihon Unisys which is to create a “humans and the environmentfriendly society” by providing ICT service. We continue to operate as an offshore development center of Nihon Unisys Group in Vietnam since establishment. In 2013, we undertook the System Structure phase in many fields. It was developed from the small scale to the large scale of about 300MM, contributed to the ICT service. Since April 2013, we have expanded the scope of work to meet the needs of customers. We have established a new branch in Ho Chi Minh which is specialized in BPO services related to the creation of Mr. Hiroshi Watabe CAD. Moreover, not only with Nihon Unisys, the opportunity to do General Director business directly with the customer is increasing. Therefore, we continue to provide the quality products which are as good as Nihon Unisys’s and try our best to satisfy our customers. USOL Vietnam aims to become “Excellent Business Partner” of customers. In order to achieve that goal, we are devoted to the ICT services with quality products and proudly speed to the world as experts. With youth, enthusiasm, we are supporting the growth of Nihon Unusys and compete with the world. CONTACT Head office: Add: 20th Floor, Hoa Binh Tower, 106 Hoang Quoc Viet Street, Cau Giay District, Hanoi, Vietnam. Tel: +84-4-3755 6500; Fax: +84-4-3755 6501 E-mail:
[email protected] Website: http://www.usol-v.com.vn Ho Chi Minh Branch: Add: Unit 910, 9th Floor, E-Town 1 Building, 364 Cong Hoa Street, 13 Ward, Tan Binh District, Ho Chi Minh City, Vietnam. Tel: +84-8-3810-8274 FAX: +84-3810-8275 Toyosu Branch: Add: 1-1-1 Toyosu, Koto-ku, Tokyo, 135-8560 Japan
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VIETNAM’S 30 LEADING IT COMPANIES 2014
VIET NHAT GENERAL JSC “Challenge for Next Generation” COMPANY AT A GLANCE Date of establishment: 4 May 2007 Revenue growth in recent 3 years: 2011: 169.34%; 2012: 29.08%; 2013: 23.69%
Number of employees: 120 Key market: Japan
PRODUCTS & SERVICES: -
IT Outsourcing and software development. Advisory, Research and Development of ICT System in Vietnam Applications and Games development for Smartphones
MARKETS & CUSTOMERS - Main markets: Japan, Singapore, Vietnam. - Market achievements: 1. Some products that delivered to Japanese customers have helped them to get higher revenue. Particularly, some of which can attract more user’s attention than other products in the same domain. 2. One of our products, Business Support Package, which had been developed for a Japanese corporation, was applied successfully and achieving higher efficiency at work. This product got Gold Prize of the corporation’s director in improving the efficiency of the company’s subsidiary specialized in production and trading. 3. In 2010, we have become an offshore partner supplier in Vietnam of one of the largest Japanese telecom companies. We have been developing several large-scale projects for the client since then. - Typical customers: Vietnam Vietnam National Petroleum Group – Petrolimex Corp. Japan Vietnam Medical Instrument JSC. (JVC) Japan International Cooperation Agency(JICA) in Hanoi Brother Industries (Vietnam) Co., Ltd Other companies
Japan, Singapore SoftBank Corp. Elecom Co., Ltd NST Co., Ltd Kimura Unity Co., Ltd SRA Inc. Other companies
- Customer care: Understand Japanese working styles and actively propose changes, design projects for customers. Periodically provide maintenance services upon customers’ requests. TECHNOLOGY & QUALITY - Technologies used in the company: Development Language Java, .Net(C#), C++, Objective C, PHP, VB, Perl ... Server OS
MS Windows, Linux (RedHat, Ubuntu, Cent OS)...
Middleware
WebLogic, Jboss, Tomcat ...
Database
Oracle, SQL Server, MySQL, PosgredSQL ...
Framework
.Net, J2EE, Struts, Zend, Zoomla, Spring, Smarty, Magento
Others
Action Script, BridgeReport
R&D: Study algorithms, new technologies to create products for offshore customers as well as for the internal company’s uses. Some products were distributed and used successfully. Some products are filed for intellectual copyright protection.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
Company excel in technologies: OpenCV, OCR, WebGL, ThreeJS, Unity, MongoDB Quality management: Our staff has 2-5 years of software testing/quality assurance experience. We have strong understanding of different software development life cycles, software quality assurance processes and automated tools. Company commitments and success/recognition in quality: Use supporting tools in project management and project quality. Regularly review and improve the process monitoring and quality assessment. Encourage suggestions and implement improvements in the job for all members of Vinicorp.
HUMAN RESOURCES: Rate of staff who graduated university and over: 80.24%; Rate of staff who can work (read, write) in English: 76.54%; Rate of staff who can work (read, write) in Japanese: 17.28% COMPANY BRIEFING: Viet Nhat General Joint Stock Company (VINICORP) was established in May, 2007. Board of Directors includes 3 founders who have lived in Japan for over 10 years. After completing the master degree in Japan, they continued to work at the leading Japanese corporations including Hitachi, Toshiba. With working experiences in Japan, the company provides High-Quality & Low-Cost services. Along with outsourcing for foreign clients, VINICORP also provides advisory, development and integration of ICT systems services for Japanese enterprises in Vietnam and Vietnamese enterprises. We aim to not only expand our business but also bring benefits of IT to Vietnamese enterprises. - Awards and recognitions achieved: Achieved 4-star SAO KHUE Award for the outstanding new software product of Vietnam 2008 – 2009 and has been certified ISO 27001 in May, 2014 by DAS UK organization. COMPANY LEADER’S MESSAGE Continuously promoting software development for the traditional Japan market is the strength of the Company's Board of Directors who had a long period of time studying in Japan understanding the customs and practices as well as Japanese language and culture. Our main objectives and development orientations are to become a top partner in delivering a series of IT outsourcing services to companies and organizations in both domestic and overseas market. Besides, we consistently promote to new technology research and experience we has accumulated while working with Japanese clients to develop IT solutions to meet the needs of Vietnamese companies.
Mr. Doan Manh Cuong President and CEO
CONTACT Add: No.106 Hoang Ngan Street, Trung Hoa Ward, Cau Giay District, Hanoi, Vietnam. Tel: +84 435563607; Fax: +84 4 35553321; E-mail:
[email protected]; Website: www.vinicorp.com.vn
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VIETNAM’S 30 LEADING IT COMPANIES 2014
VIETSOFTWARE INTERNATIONAL “Your collaborative development partner” COMPANY AT A GLANCE Date of establishment: 19 June 2006 Revenue in 2013: $US 2.8 million Revenue growth in recent 3 years: 2011: 6 %; 2012: 107%; 2013: -5%
Registered capital: $US 500,000 Number of employees: 338 Key markets: USA and Japan
PRODUCTS & SERVICES Software outsourcing services: Software & application development; Software testing service; Software migration & maintenance; Website design & development; Mobile application development. Banking middleware system integration & consulting services: SOA/BPM, B2B solution consulting and implementation, ECM consulting & implementation, development and training services. Mobility and Internet-based businesses: Entertainment content provider, global WIFI solutions, digital marketing. MARKETS & CUSTOMERS VSII (VietSoftware International Inc) has built a list of loyal customers engaged in long-term ODC (i.e. Offshore Delivery Center) contracts in strategic markets including The US, Europe, Japan, and Asia Pacific. Currently, VSII is running 7 ODCs sizing from 10 headcounts to 92 headcounts, each for specific clients from USA, Australia, Japan and UK including both IT companies and end–user customers. Internationally, VSII has been a trusted supplier to IBM for more than 12 years with wide customer database such as IBM Innovation Center, IBM business units worldwide, and external IBM’s clients. Since 2002 VSII has been recognized as the biggest software service supplier to IBM in Vietnam. Also, the company has passed the most stringent requirements for service quality of Japanese customers to participate in this strategic market since 2006. After 8 years the company has accumulated much experience in collaborating and providing high quality services to this market. VSII along with other companies in Top 10 ITO providers in Vietnam shares a sense of national pride to prove through providing outsourcing to global clients, and is identified as the second largest software outsourcing company based in Hanoi (recognized by Forbes). TECHNOLOGY & QUALITY VSII is well-known in Vietnam as a Java based company since its establishment. After 9 years of diversification, VSII’s experienced staffs provide a wide range of technical expertise in our service offers. The core technology competencies include Java/J2EE, IBM Platform (RPG, Websphere, DB2, Rational, Enterprise Mobility-Worklight), SOA, Microsoft Technologies, LAMP (Linux, Apache, MySQL, PHP), and C/C++/Embedded VC, mobile platform (iOS, Android), middleware integration technologies, etc. Since the company was founded, VSII management has been dedicating to quality. VSII has set up and improved a stringent Quality Management System (QMS) that contains software engineering processes and project management processes complying with CMMi level 3 standards. In 2012 VSII has certified ISO 9001:2008 for its QMS and ISO/IEC 27001:2005 for the ISMS in the following year. To improve the effectiveness of project management, VSII systems provide customers with the ability to track project progresses via direct access to its management tools. It’s the key to strengthen customers’ trust to service quality provided by VSII.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES One of the key elements that define VSII’s success is its technical human resource. The company has implemented a number of strategic HR policies to attract and retain highly-motivated technical specialists, and to ensure uninterrupted to clients’ business. Bench management, strong employee retention program, a good working environment with various financial and other incentives help VSII retain staffs, develop their talents and keep domain expertise for clients stably. These policies help VSII maintain a single-digit employee attrition rate in its ODCs that is significantly lower than industry standard. Consequently, VSII has built an excellent reputation as a great place to work in terms of competitive salaries, performance-based remuneration, and a comprehensive training program. COMPANY BRIEFING VSII is one of the leading software outsourcing companies in Vietnam with a high reputation for quality commitment, the proven selection of international customers for software outsourcing services. VSII’s highlighted strengths are derived from the company’s core values, which are specified since its establishment and continuously maintained sustainably, including: “Collaboration as working methodology – Care of employees’ career path development as in family – Self-positioning by high quality services”. VSII is proudly the biggest software service supplier of IBM in Vietnam with 12 years of collaboration and a significant number of software engineers working in innovation development projects for IBM world-wide. Moreover, the company engineers enable to engage in full life-cycle projects that require expert knowledge of business logic, in-depth technology skills and rich project management experience. VSII persistently keeps the orientation towards a lean, flexible organization, highly encouraging collaboration in serving clients, service quality based on technology competencies and ISO, CMMi standards certified software engineering processes. Such tireless effort results in positive achievements proving in the number of repeat customers (90% of ITO customers), the contributed amount of longterm contracts to ITO revenue (85%), and the statistic number of customer satisfaction survey result (average 96 points). COMPANY LEADER’S MESSAGE Since the day of VSII’s establishment, we have actively built the cultural of “Collaboration” in which the trust has been thrived between VSII and all partners. We also do understand that the company is growing sustainably only by means of hard working and high quality commitment to meet our clients’ standard and create more value than their expectation. We anticipate connecting with you via business or social meeting to share opportunities and develop long-term partnerships.
Mr. Le Xuan Hai CEO & Chairman
CONTACT Add: 6th Floor, 15 Pham Hung Road, Tu Liem District, Hanoi, Vietnam. Tel: +84-4 3 728 0366; Fax: +84-4 3 728 0366 Website: www.vsi-international.com; E-mail:
[email protected]
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VIETNAM’S 30 LEADING IT COMPANIES 2014
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Business line:
PACKAGE SOFWARE AND SOLUTIONS
VIETNAM'S 30 LEADING IT COMPANIES 2014 57
VIETNAM’S 30 LEADING IT COMPANIES 2014
BUCA JOINT STOCK COMPANY “Sharing Together”
COMPANY AT A GLANCE Date of establishment: 13 June 2003 Revenue in 2013: $US 0.9 million Revenue growth in recent 3 years: 2011: 101%; 2012: 232%; 2013: 18%
Registered capital: $US 0.024 million Number of employees: 90 Key market: Vietnam
PRODUCTS & SERVICES Accounting software, education software, packaged and customized software. MARKETS & CUSTOMERS Main markets and market achievements: the company’s products are being used nationwide by end-users using The State’s budget. Typical customers: Ministry of Foreign Affairs, nearly 100 Vietnamese embassies in the world, projects funded by World Bank such as: poverty reduction projects in the North and Central Highlands, Projects for the Ministry of Finance, Ministry of Education and Training, Ministry of Health, Ministry of Natural Resources and Environment. Our customers are also the education, finance departments and government administration agencies in 63 provinces of Vietnam. Customer care: Our company pays much attention to customer care by setting up a Call Center to consult and support customers. Company staffs are good at using diversified means of remote support to guide customer how to use the software and solve problems in a timely manner. The slogan “Sharing together” is the guideline for all customer care activities of the company. Software is a typical product that requires a long-life relationship between software providers and customers, so our company puts on top the task of training professional customer care staffs. TECHNOLOGY & QUALITY Technologies used in the company: x Core Technology: Microsoft.Net, J2EE. x Program language: Java, C #.NET, Visual basic.NET, ASP.NET, HTML, CAA, JavaScript. x Apply developing environment: Visual Studio 2012, Visual Studio 20113. x Data management: Oracle DB, SQL Server. x Project management: Team Foundation Server, Microsoft Project. x Test system: Test Manager 2013, JMetter. x Report Tool: Report Sharpshooter, XtraReport. R&D: x Successfully research and build accounting software for client named i-Bigtime, accounting software for enterprise e-Bigtime on FoxPro foundation. x Successfully research and build package and customized software products on the Windows form .NET Framework 4.0 & SQL Server 2008 platform. Company excels in technology: Microsoft.Net Quality management: BuCA quality management system is inline with requirement of TCVN ISO 9216, 14598 and suitable to characteristics, features of IT products/services and customers’ requirements. Company commitment and success/recognition in quality: “continuously renovate process, improve quality of products & services in order to bring the best utility to customers”.
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES The company has 95 staffs, at an average age of 28-30, graduated from colleges, universities of finance, economy and IT. They work under divisional structure: Departments/Section/Team. To meet requirements of development, the company has monthly tests to assess staff’s quality. From the results of the tests, company leaders will decide how to improve staff’s capabilities. Workshops to share experiences and knowledge are carried out on weekly basis. Company also sends the key staffs to participate in management and professional skills courses. COMPANY BRIEFING BuCA JSC. has been in operation for 12 years, focusing in research and development of accounting and educational software. Today BuCA has thousands of customers all over the country, ranging from Ministries to Government agencies. The company’s products are highly appreciated by a wide range of customers. An increasing number of new branches and representative offices through the country show BUCA’s strong development. Along with business operation, company’s leader team also contributes generously to social charity activities such as: aid to the poor pupils in remote areas, mid-autumn occasion, etc. Company vision and mission: continuously improve products’ quality, layout of new software with high level of convenience. Awards and recognitions achieved: x “Golden Vietnam Enterprise” Award, by Small & Medium Enterprise Association (2009). x “Sao Khue Award” by Vietnam Software and IT Services Association in 2011. x “Top 500 Vietnam Products and Services” in 2012. x “Vietnam’s Brand and Product of sustainable development” in 2014. COMPANY LEADER’S MESSAGE
Dear valued customers and readers, On behalf of BuCA JSC., I would like to send my best wishes and faithfulness to all of you who always support and stay along with us for the time being. Achievements and successes which we have gained are clear reflection of our stable development in the competitive IT market. 12 years history of development can be a strong leverage for BUCA’s tremendous growth in near future and we understand that to turn it into reality, we need your continuous support. Your precious feedbacks are the guidelines for us to keep making our products perfect. Once again, I'd like to send my best wishes to all of you together with the following message from BuCA: "BuCA always tries its best to deliver software and services of the best quality and utility to the market”.
Mr. Do Ngoc Quang Chairman Co General Director
CONTACT Headquarters: 120 – 120A Tran Quoc Hoan Street, Dich Vong Hau Ward, Cau Giay District, Hanoi, Vietnam. Tel: +84-4 3754 8964; Fax: +84-4 3754 9691 E-mail:
[email protected]; Website: http://www.buca.vn Nha Trang Branch Office: Fl. 3, 50 Bis Yersin, Nha Trang, Khanh Hoa, Vietnam. Tel: +84 914 903 231 Ho Chi Minh City Branch Office: CD5, Hung Vuong 3, Phu My Hung, Tan Phong Ward, 7 District, Ho Chi Minh City, Vietnam. Tel: +84 984 006 612 59
VIETNAM’S 30 LEADING IT COMPANIES 2014
CMC SOFTWARE SOLUTION CO., LTD. “Towards the digital future” COMPANY AT A GLANCE Date of establishment: 09 January 1996 Revenue in 2013: $US 5.5 million Revenue growth in 2013: 50.97%
Registered capital: $US 1.4 million Number of employees: 194 Key markets: Vietnam & Europe
PRODUCTS & SERVICES
Main products: eDocman – Document Management and Workflow Management Software; IU –
Intelligence University Software; iLib– Electronic Library, Digital Library, Knowledge Portal Software; CPC – Insurance Management Information System; CeAC –CMC Enterprise Accounting; CeHR – CMC Enterprise Human Resources Management; CeIN – CMC Enterprise Non-Life Insurance Management; CeNM – CMC Enterprise Notaries Management. - Services: Cloud, SaaS business models, ECM/BPM, Business Intelligence/Data warehouse, Capture, CCBS, Outsourcing services, Portal, VAS, SIB. MARKETS & CUSTOMERS
Main markets and market achievements: Government: Ministries, Government Organizations &
Provincial People Committees…; Education: Over 70 universities and colleges, nearly 100, 45/64 provincial libraries; Enterprise: More than 100 Vietnamese and foreign enterprises; Finance – Banking: Techcombank, BIDV Bank, VietinBank, Agribank, etc. Typical customers: Vietnam Technological and Commercial Joint Stock Bank (Techcombank); Viet Nam Insurance Corporation; General Department of Taxation; Vietnam Posts and Telecommunications Group (VNPT); Vietnam National University, etc. Customer care: has a call center with 5 employees. TECHNOLOGY & QUALITY
Technologies used in the company:
Microsoft .NET J2EE, EJB, JMS, JNDI XML/XSL, XSLT SAX, SOAP. Web Services WML, WMLT RMI/CORBA COM/DCOM, ActiveX, MTS MSMQ ODBC, DAO, OLE DB Win32 API WML, WMLT. x Crystal Reports MAPI, TAPI, SAPI TCP/IP, sockets Embedded SQL WAP, Bluetooth, GPRS BizTalk OpenROAD. R&D: R&D activities are conducted by specialized units of the company. Company excels in technology: using advanced technologies. Quality management: Center of Contracts’ Examination and Implementation - CEC founded in favor of managing contract process, quality control and independent procedure, quality assurance of products assigned to clients throughout the project developing process. x x
HUMAN RESOURCES
Number of employees (2013): 194 persons Human resources structure by degree: Post – graduate: 12 people (6.1%), Premilitary – graduate: 159 persons (82%), under – graduate: 23 persons (11.9%). Personnel training: Major training programs including fresher training (newly recruited employees are involved in orientation courses in order to learn more about CMCSoft) and periodic professional training (for consolidating and enhancing professional skills). 60
VIETNAM’S 30 LEADING IT COMPANIES 2014
COMPANY BRIEFING
Company vision: Towards the digital future by a strategic vision with more than 20 years of
experience in information technology – communication industry. Company mission: Bringing out core values for clients through advanced technology, trustworthy solutions, professional software services & products is our business philosophy. Awards and recognitions achieved: x TOP 20 “Asean Famous Trademark” Award 2013 x eDocman Plus achieved TOP 20: “Asean Famous Brand” Award 2013 x Top 5 Vietnam’s leading software companies in 2008, 2009, 2010, 2011, 2012. x Gold Medal by Ho Chi Minh City Computer Association awarded to Excellent Software Companies in 2008, 2009, 2010, 2011, 2012. x SAO KHUE Award by Vietnam Software and IT Services Association (VINASA) for iLib – integrated library software in 2006 and 2009, IU Intelligent University software in 2007, eDocman in 2005 and 2008, CMC Portal in 2010, eDocman Plus in 2012. x eDocman, iLib, IU respectively achieved Gold Medals for Excellent Software in Vietnam in 2007, 2008, 2009, 2010. COMPANY LEADER’S MESSAGE CMC Software Solution was founded in 1996. It has continuously provided professional products, assured solutions and excellent services for customers. As a result, now CMCSoft is honorably one of the leading companies in Vietnam software industry. Following our success in Vietnam market, CMCSoft is determined to invest efforts and resources to make our products available in the world. We sincerely thank our clients, as well as the whole community since your acknowledgement is the driving force, based on which we continue to research and develop for your success and prosperity in the future. A digital world, a digital era and a future of globalization is the target we continually strive to achieve. Mr. Hoang Ngoc Hung CEO CONTACT
Head Office: 14th Floor CMC Tower, Duy Tan Street, Dich Vong Hau Ward, Cau Giay District, Hanoi, Vietnam. Tel: +84-4 3943 9066; Fax: +84-4 3943 9067. E-mail:
[email protected]; Website: www.cmcsoft.com
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VIETNAM’S 30 LEADING IT COMPANIES 2014
ELECTRONICS COMMUNICATIONS TECHNOLOGY INVESTMENT DEVELOPMENT CORPORATION (ELCOM CORP.) COMPANY AT A GLANCE Date of establishment: 15 December 1995 Revenue in 2013: USD 19,912,995
Registered capital: USD 18,035,705 Number of employees: 335
PRODUCTS & SERVICES Having a firm grasp of the core of technology, ELCOM Corp. has been actively selected specific markets to enter. We focus on creating particular customized products and solutions to each and every customer’s specific cases, needs and wants. In every market segment, ELCOM Corp. is honored to be the leading expert in our field. - Research and develop new software - Developing and providing transportation infrastructure service and, telecommunications applications. - Integrate information technology systems services - Refine non-ferrous metal, research new material technologies. - Electronics, automation and environmental remediation solutions providing. - Research microbiology technology and produce microbiological products.
TYPICAL CUSTOMERS With deep understanding of technology and market as one of our strongest suits, ELCOM Corp. takes pride in building a solid bridge between foreign technology firms and Vietnam market. Under the concept of “Standing on the shoulders of giants”, ELCOM Corp. has been and always be the connector between international leading technology solutions and the current local problems of Vietnam. And reality has shown that success has been ensured by ELCOM Corp. in numerous projects. Typical customers:
TECHNOLOGIES & QUALITY Having human resources with leading experts in Vietnam, our technical solutions always serve the highest purpose of bringing the best value to our customers and pushing the development of our society. With that in mind, ELCOM Corp. has always focused on developing our pioneer and innovative technologies to uncharted market, thus promoting the community and society development. - R&D: Costs for research and development in the last 03 years: Year 2011 2012 2013
Total cost (million VND) 60 57 43
% over total revenue 12% (R=523 billion) 13% (R=519 billion) 10% (R=459 billion)
- Quality management: ISO 27001:2013 (2013); ISO 9001: 2008 (2013). 62
VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES ELCOM Corp. has 335 full-time employees in 2013 with the average age of 30. The annual fluctuation rate of employees in the last 3 years are: 2012: 8.85%; 2013: 12.7%; 2014: 6.5%. 85% of our staffs can speak English at work.
COMPANY BRIEFING Electronics communications technology Investment development corporation (ELCOM Corp.) is one of services leading technology companies in Vietnam. We provide software products and system integration for network service provider, the turnkey solutions and engineering services for the telecommunications industry, security and defense, transportation, industrial environment etc. Elcom is also a distributor, plays perfect bridging role for international partners who would like to connect to Vietnam’s market.
COMPANY’S VISION AND MISSION Vision: ELCOM Corp. has built its own developing orientation modeling Technology - Product - Service: from the latest and most preeminent technologies creating pioneering products which meet the market’s demands, then providing corresponding services. ELCOM Corp. products’ features are unique, specific in lines and diverse in technologies. They are innovative combination of various fields such as information technology, communication technology, electronic technology… ELCOM Corp. believes that it will bring satisfaction to customers, profits to shareholders and prosperous life for all employees of ELCOM Corp. Mission: With a steady foothold and large market share, we are proud to walk along and keep growing together with our customers, moving forwards to a digital future and success together. CONTACT Head office: Add: ELCOM Building, Duy Tan Street, Cau Giay District, Hanoi, Vietnam. Tel: +84-4 38359 359; Fax: +84-4 38355 884; Email:
[email protected] . v n Ho Chi Minh City office: Add: 162/12 Binh Loi Street, 13 Ward, Binh Thanh District, Ho Chi Minh City, Vietnam. Tel: +84-8 35534 980; Fax: +84-8 35534 970. Website: www.elcom.com.vn 63
VIETNAM’S 30 LEADING IT COMPANIES 2014
HARMONY SOFTWARE TECHNOLOGIES JSC “Grow with harmony”
COMPANY AT A GLANCE Date of establishment: 21 December 2005 Revenue in 2013: $US 1.1 million Revenue growth in recent 3 years: 2011: 4%; 2012: 4.17%; 2013: 10%
Registered capital: $US 0.5 million Number of employees: 85 Key markets: Vietnam, USA, Europe.
PRODUCTS & SERVICES Programming: CAD, BIM, PLM. Consultant services: monitoring, project management, Outsourcing/Offshore development, team building services. Other information technology services: Data processing, hosting and data portal. MARKETS & CUSTOMERS Main markets and market achievements: Locally, we have worked with State bureaus and ministries (MOF; MOT; MOC, etc.); joint-stock commercial banks; “90/91” Corporation; private businesses and contractors in the construction sector. Internationally, our markets are US, Europe (Norway, Finland, and Germany), Canada. Typical customers: Ministry of Finance: Department of Informatics and Statistics, Department of Finance 63 provinces/cities. Ministry of Transportation: Transport Engineering Construction and Quality Management Bureau , Deo Ca JSC Ministry of Construction: Institute of Construction Economics, Component "Environmentally Sustainable Development in Poor Urban Areas”, State authority for Construction Quality Inspection. Electricity of Vietnam's National Power Transmission Corporation (EVNNPT) Department of Planning and Investment in Hanoi Vianova System (Finland and Norway); Intergraph (US). Customer care: Support forms: Direct support, phone, email, Teamviewer. Recognize and solve feedback problems as well as requests from customers. Evaluate satisfaction: Most customers were satisfied with our support. TECHNOLOGY & QUALITY Technologies used in the company: Microsoft technologies (SharePoint, Visual Studio); Autodesk technology (ADN); S.M.A.C; BIM (Building Information Modeling); GIS 2D/3D; Open Source. R&D: We have a R&D team of 20 experts in 2013. Our R&D activities focus on SharePoint, BIM, GIS 3D, SMAC and product application for domestic market, outsourcing/Offshore to foreign countries; We apply strict corporate security and security/software usage for customers. Company commitment and success/recognition in quality: - ISO 9001: 2008 for production and supply of software by Global Group (UK) - Currently, company is preparing to deploy the application process CMMI level 3 and ISO 270001 - Harmony applies Scrum Agile process for its operation. 64
VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES Full-time employees in 2013: 85 people; Qualifications: 84% are undergraduate, 7% of higher education; Training and retraining of personnel: the employees are regularly sent to participate in the courses on project management, English language, MSDN, Security,…in Vietnam or abroad to improve their skills and capacities. The process of product development Agile Scrum. COMPANY BRIEFING HarmonySoft is a member of the Harmony Network specializes in R&D solutions, software applications in the field of CAD/GIS/BIM/Investment project management/ERP for the construction industry based on advanced technology platforms. - Our Mission - Grow with Harmony Nowadays, harmonious growth is always the target of any nation and organization in the digital era. Harmony desires to go hand in hand in the way of building and development of each client as well as the development of Vietnam's IT in general, to become a trusted partner of customers during development and implementation of IT applications. - Our Vision - To become an international software company. Each member in Harmony constantly strives to develop the company into Vietnam's leading provider of integrated solutions and software products in the field of project management. Based on innovation, application of advanced technology and close association with customer’s professional work which Harmony believes will give the customer satisfaction, reliability of quality product. List of awards and recognitions achieved Award from Ministry of Information and Communication for contribution to the development of Vietnam Information Technology, 2012. Award from Vietnam Software and IT Services Association (VINASA) in recognition of outstanding contribution to the development of Vietnam IT industry and services 2011-2012. Award from Department of Information and Communication 2014 for excellent duty in the field of Information and Communication. COMPANY LEADER’S MESSAGE
Grow with Harmony Mr. Vo Thanh Tung President CONTACT Add: Technosoft Building, Duy Tan Street, Cau Giay District, Hanoi, Vietnam. Tel: +84-4 3 556 3483 - Fax: +84-4 3 556 3481 Email:
[email protected]; Website: www.harmonysoft.com.vn
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HiPT GROUP JOINT STOCK COMPANY COMPANY AT A GLANCE “Teaming for Winning”Registered capital: $US 10.7 million Date of establishment: 18 June 1994 Revenue in 2013: $US 24.6 million Number of employees: 262 Revenue growth in recent 3 years: 2011: -20%; Key market: Vietnam 2012: -29%; 2013: 73%
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PRODUCTS & SERVICES The business domains of HiPT Group include: Providing solutions, products, IT services; System integration; Software development; Supplying IT equipment; Training and technology transfer; Warranty and maintenance services for IT products; Researching, designing, producing and distributing terminal telecommunication equipment;… MARKETS & CUSTOMERS Positioning its brand by the capacity of developing big IT projects, HiPT has become the best choice of many customers for their important projects nationwide. Main market segments: Government, Banking – Finance, Transportation, International organization, Education – Training, Post – Telecommunications. Customer care: HiPT has a comprehensive customer care service at all phases including before, during and after the project. All phases from receiving customer information to processing information to consulting to deployment are completely and strictly performed by HiPT staffs. Finishing each project up to annual maintenance terms, HiPT conducts surveys through questionnaires or direct calls to collect customers’ feedbacks, then to conduct adapting, changing, rectifying the problems which did not really suitable or do not meet the customer's needs. The criteria of HiPT are to delight every customer, always be "tough" to ourselves to bring satisfaction for even “the hardest” customers. TECHNOLOGY & QUALITY HiPT always focuses on investment and technological innovation, improves the facilities and equipment in order to serve the best for business activities, improves the competitiveness as well as optimally meets the customer’s needs. Besides, HiPT invested in the Practice Lab for cloud computing technology to create the optimal testing technology for customers and a place for human resource training in the new fields of technology. On technological platforms and excellent IT solutions systems, with the quick capture of the development needs of the market, HiPT implemented to supply consulting services, major investment packages in strong markets. Besides researching, developing products and core IT solutions, HiPT also keeps developing new products and researching in the field of green technology, clean energy. Company excels in technology: HiPT has deployed hundreds of large and small projects in this area, being one of the major contributors to the overall successes of Vietnam IT sector. With strong technological capability which was confirmed through the experience of implementation, optimum solutions, software... HiPT has become prestigious for large clients in the business areas of finance, banking, business, etc. HiPT is Oracle Platinum partner, Gold partner of IBM, HP, Emerson, Checkpoint, Microsoft Vietnam Silver partner of Cisco, Infor and the trust partner of many major information technology companies over the world. The recognition of the large technology firms to the contributions of HiPT showed HiPT’s rapid catching up in science, technology, meeting the needs of large data warehouse management. HiPT is currently an implementing partner of the most Exadata servers in Vietnam with 04 servers, focusing on the array of: Banking-Finance and Government administration. In strategy of solution development, HiPT owns product of Orbit 24 serving data warehouse applications, product cbGateWay serving information management for report to the credit organizations, Hi-banking serving online banking transactions, solutions for public administration sectors as Hi-Report, Hi-Hi-Portal OneGate...
VIETNAM’S 30 LEADING IT COMPANIES 2014
Quality management: HiPT achieved ISO 9001:2000 (2004); ISO 9001:2008 (2008&2011); ISO 27001:2005 (2013). HiPT also builds quality policy system, quality manual, organizational structure, describing the function and duties of the positions... HiPT also materialize the quality regulations to guide the work for staffs in each business process.
HUMAN RESOURCES By 2013, HiPT has a total number of personnel of 289 people with an average age of 28 years old, 87% of who has obtained higher education and postgraduate degrees. HiPT always creates a professional working environment with the most modern equipment for HiPT staffs. HiPT builds an advanced IT specialized staff as well as the infrastructure that meet the requirements of most applications in the world. HR training policy is flexible, based on business needs and individual's development plan. Together with the external training courses, HiPT also organises regular training courses internally for its employees. COMPANY BRIEFING In the evolution of becoming a leading technology company with core value competencies in information telecommunication technology and clean technology, towards a stable development. Vision: Being a leading system integrator in all markets that HiPT operates; becoming a pioneer in providing information telecommunication technology products and services, apply green energy and clean technology. Achievements: HiPT owns more than 1,000 IT certifications as well as periodical training certifications of our partners: Oracle, IBM, HP, Microsoft, Sun, Cisco, McAfee, Checkpoint, Sun, Alliant...HiPT is Platinum partner of Oracle, Gold partner of Microsoft, HP, Checkpoint, Silver partner of Cisco,.. Certification & Awards: Certificate of Merit for excellent contribution to Vietnam software industry development in the period of 2002 – 2005 given by Minister of Post and Telecommunications of Vietnam; Outstanding company in applying quality management system at international standard awarded by Deputy Minister of Science and Technology; Award for “Business Achievement” given by Hanoi People's Committee in 2011& 2012; Golden Cup for “Integration and Development Enterprise 2012”; Award for “Social Responsibility and Development 2012”; Award for “Vietnamese UNESCO Cultural Enterprise” given by UNESCO Vietnam in 2009 &2010. COMPANY LEADER’S MESSAGE HiPT will continuously and effectively improve its performance by improving the organization, method of management, strategic development; prioritize on using smart technology, towards sustainable development with core values is the Information Technology - Telecommunication and Clean technology; Affirm the position among top 3 of leading integration companies in Vietnam. Mr. Giang Pham Viet Executive President CONTACT Head Office Address: HiPT building, No. 152 Thuy Khue Street, Tay Ho District, Hanoi, Vietnam. Tel: (84-4)3847 4548; Fax: (84-4)3847 4549; Email:
[email protected] Website: www.hipt.com.vn 67
VIETNAM’S 30 LEADING IT COMPANIES 2014
JOINT STOCK COMPANY FOR TELECOMS AND INFORMATICS
“Turning the SHORTAGES of yesterday into the AVAILABILITY of today and the PERFECTION of tomorrow” COMPANY AT A GLANCE Date of establishment: 11 July 2001 Revenue in 2013: $US 168 million Revenue growth in recent 3 years: 2011: 66.11%; 2012: 116.34 %; 2013: 13.85%
Registered capital: $US 7.5 million Number of employees: 502 Key markets: Vietnam
PRODUCTS & SERVICES Software application development: x Intelligent Resources Management iRS; Web Portal; Dynamic Report System. x BSS System, OSS System for Telecommunication Enterprises; office of exchange; registered mail system. Services: x Renting infrastructure, equipment of telecommunications and information technology. x Providing services in telecommunications, information technology. x Providing consultancy service in telecommunications, information technology. x Managed services. MARKETS & CUSTOMERS Typical customers: x Public sector customers: local and central government agencies, ministries, healthcare and education organizations, state-owned enterprises; x IT and telecommunication customers: VNPT Corporation, Mobifone, Vinaphone, Viettel, Vietnam Mobile, VNPT provincial branches, VTN, VDC, CPT, VNPOST… x Customers who are hardware vendors including: Huawei, NSN, Ericsson, ZTE… Customer care: We provide the best services to customers. CT-IN’s Customer Support is based on standard process. TECHNOLOGY & QUALITY Company excels in technology: x Business Intelligence (BI); Lotus Notes, Lotus Domino; Counter Automation Technology x Messaging Technology; Text-To-Speech (TTS); Portal Technology x Solutions and equipment for deployment and optimization 2G and 3G mobile network. x Solution and equipment for Metro Ethernet Network; Solution and devices for storages, server and application; Solution and building data center infrastructure. R&D: CT-IN spends 1% to 5% of its revenue on the research and development of technologies, solutions and services on an annual basis. Quality management: CT-IN advocated standardized production processes and management according to the quality management model CMMi and ISO 9001; Project Management Professional (PMP); MCP, OOAD, ISTQB... In addition, CT-IN motivates and train staffs to improve their quality to meet international standards. Company commitment: CT-IN is committed to ensuring the quality of products and services based on the requirements of the quality management system, partners and customers. 68
VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES Company workforce CT-IN has more than 500 employees who have been certificated for sophisticated skills by such wellknown brands as CISCO, IBM, Oracle, Microsoft, Huawei, Motorola, Nec, Huawei, Ericsson, NokiaSiemens... COMPANY BRIEFING Company vision and mission: To become a leading Vietnamese firm in innovative technology, to cooperate with global telecom and IT vendors to support telcos in building high quality network infrastructure and services. List of awards and recognitions achieved x Sao Khue Award in 2007. x “Excellent Software Enterprise” Award in 2008. x The prize of Vietnamese IT Golden Cup in 2009 for the best solution. x CT-IN was the only Vietnamese enterprise and one of the 2 partners in Southeast Asia to be granted the certificate “Global Silver Engineering Partner” by Huawei. x “Thang Long Cup of 2010” of Hanoi City. x Award “Top Service Provider Partner” by Cisco. x Outstanding Telecommunications Solution Partner 2011 by IBM. x CT-IN was among the four biggest private enterprises of telecommunications and information Technology according to the appraisal of VN Report 500 in 2011, 2012, 2013. COMPANY LEADER’S MESSAGE To become the leading company in innovative technology in Vietnam, we cooperate closely with global telecom and IT corporations to support telecom operators in building high quality network infrastructure and services. CT-IN works closely with postal, telecom, value-added service companies and terminal producers in research, design and distribution products with complimentary services which are useful, flexible and friendly for all organizations, enterprises and individual clients.
Mr. Nguyen Tri Dung Chairman of the BOD and General Director
CONTACT Head office: Add: Alley 158/2 Hong Mai Street, Quynh Loi Ward, Hai Ba Trung District, Hanoi, Vietnam. Tel: +84-4-38634597; Fax: +84-4-38632061; Website: www.ctin.vn; Email:
[email protected] Branch in Ho Chi Minh City Add: No. 435 Hoang Van Thu, Ward 4, Tan Binh District, Ho Chi Minh City, Vietnam. Tel: +84-8-3 811 99 11 Fax: +84-8-3 811 91 91; Email:
[email protected] Branch in Da Nang City Add: No. 02 Thanh Hai Street, Hai Chau District, Da Nang City, Vietnam. Tel: +84-511-383 3222; Fax: +84-511-365 6946; Email:
[email protected] 69
VIETNAM’S 30 LEADING IT COMPANIES 2014
MK SMART
“Focus makes the difference” COMPANY AT A GLANCE Date of establishment: 24 January 2003 Revenue in 2013: $US 7.5 million Revenue growth in recent 3 years: 2013: 15.58%
Registered capital: $US 5 million Number of Employees: 409 Key Markets: Asia, Africa, Latin America.
PRODUCTS & SERVICES x Smart card: SIM, EMV, payment card, multi-functional card, promotional card. x Security: Provides thorough security solutions by onetime password and fingerprint biometric authentication on smart card; Security application management solutions for customers and business data. x Solutions: Provide thorough card issuance and personalization solution for cards; Strong authentication security; Business form; Direct mailing; Smart payment solutions& e-purse. x Smart Transactions: Provide modern technology, service and application for mobile phones, automatic payment kiosks in order to satisfy the need of security, quickness and easiness of payment for Vietnamese people and enterprises. MARKETS & CUSTOMERS - Main markets: x Asia: Vietnam, Japan, Laos, Cambodia, Nepal, Belarus. x Africa: South Africa, Mozambique. x Latin America: Haiti, Peru. - Typical customers: x Banks: Vietcombank, Vietinbank, Techcombank, Sacombank… x Retail enterprises: Lotte, BigC, Metro, Vin Group, Dai Nippon Printing Group (DNP). x Telecoms: Viettel, Vietnam Mobile, G-Tel, TELEMOR,… - Customer care: 1. Customer service The Customer service department, after receiving information from the clients, will update and assess the level of satisfaction of the customer after an order. After 04 days, a Customer Care executive will call customers ask about the product’s working condition and feedback. Information Reception inspects, evaluates and analyzes information to handle and resolve complaints. Technical units will then perform corrective actions in accordance with the precautions. The satisfaction assessment survey is conducted to customers every 6 months. All results of the survey will be aggregated, analyzed and reported to the leaders to take measures to improve. 2. Warranty x Warranty: 12 months from the date of signing the contract and acceptance. x Response time to troubleshoot in warranty period: 04 hours after receiving notification of incidents, from Monday to Saturday (during working hours). x Technical Support Staff: The maintenance, system maintenance is performed by the MK Smart's engineers trained by PRONIT, Datacard. x Process of Warranty: In case of technical assistance, please call Customer Service at Tel: 04-6275 0238/40/41/42. Within 4 (four) hours after receiving notice of customer by phone or fax, technical staff will carry out our technical support via phone, e-mail, online messengers,... or in person.
x
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After warranty periodexpires, MK Smart commit to contract whole or partial maintenance package with the company by letter or contract commitments for a period of 05 years from the date the warranty expires.
VIETNAM’S 30 LEADING IT COMPANIES 2014
TECHNOLOGY & QUALITY - Technologies used in the company: x Card printing: UV printing, metallic, PLA sheet, metal membrane. x Security: One Time Password (OTP), Biometrics, PKI, … x Telecom: 3 SIM cards in 1 slot. - R&D: MK Smart Centre of Smart Card Personalization, Research and Development (HCMC); Hanoi Research and Development Centre. - Company excels in technology: MK Smart now owns two manufacturing factories which are located in Hanoi and Ho Chi Minh City. 2010, MK Smart received 3 certificates from leading international producers of security and smart cards: SAS, Visa, and MasterCard. Presently, only 30 factories around the world have achieved this certification. - Quality management: x Quality Control Standards of the International Card Manufacturers Association (ICMA) x ISO 9000:2001 Standard x ISO 14000 Standard x S.A.S. Certification of GSMA x VISA Certification x MasterCard Certification - Company commitment and success/recognition in quality: x Mission: Providing card solutions to making a better life x Core value: Commitment – Creativity - Specialization HUMAN RESOURCES Quantity and structure: Year Master BA – Engineer 2013 5 80 2012 5 72 2011 4 55
College 57 41 34
Vocational 58 60 45
High school 103 91 102
Total 303 269 240
COMPANY BRIEFING Mission: Providing all possible card solutions for a more secure and sophisticated life. Vision: Striving to become one of the top 10 leading smart card companies in the world. Achievement highlights: Ranked 11thout of the total 29 world’s biggest smart card producer by Nilson Report Agency of the USA. Earned `Sao Khue Award* in 2006, 2007, 2011, 2013, 2014 for Applications on card products. Won Vietnam’s Golden Star Award in 2005, 2006 and 2008 in Telecom, Finance and Banking sectors for intelligent operating system and applications for card. Achievement of 3 certifications regarding smart card manufacturing securities: S.A.S. of GSMA, MasterCard and VISA in 2010. (*) Sao Khue Award is the highest recognition of excellence given annually to the IT companies that provide best software products and IT services in Vietnam. CONTACT Add: No. 40 Quang Minh Industrial Zone, Me Linh District, Hanoi, Vietnam; Tel: +84-4 6275 0240; Fax: +84-4 6275 0239; E-mail:
[email protected]; Website: mksmart.com.vn
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VIETNAM’S 30 LEADING IT COMPANIES 2014
PETROLIMEX INFORMATION TECHNOLOGY AND TELECOMMUNICATION JSC (PIACOM) “Technology for success” COMPANY AT A GLANCE Date of establishment: 19 August 2003 Revenue in 2013: $US 3,601,412 Revenue growth in recent 3 years: 2011: 10%; 2012: 13%; 2013: 12%
Registered capital: $US 1,412,429 Number of employees: 90 Key markets: Petrol trading companies
PRODUCTS & SERVICES Management software for Petrol trading companies, Petrol station management; ERP product deployment service for petrol and petroleum sector; Providing automatic solution in lowering petrol source lowering based on the equipment and the solution of the leading automation firms of the world such as Rockwell Automation, Phoenix Contact, Emerson, FMC, MTS and Nomura Tatsuno; Providing information technology equipment and operating system copyright, database copyright of the leading information technology firms of the world such as HP, IBM, DELL, CISCO, AMP, Microsoft, ORACLE, etc.; Information technology services: Consultancy, design, information technology infrastructure deployment; managing and operating Datacenter; providing centralized services in DC: Email; load balancer, data backup, OCS, etc.
MARKETS & CUSTOMERS Typical customers: Vietnam National Petroleum Group, Petrolimex Asphalt Company Ltd., Hai Linh Company Ltd., Petrolimex Sai Gon, Petrolimex Gas Corporation JSC. Customer care operations: Support Center, Hot line support; 1-year warranty, one for one changing policy; regularly collecting, assessing feedback of customer on the quality of service.
TECHNOLOGY & QUALITY The Company’s products are a harmonious combination of advanced technologies, basic professional procedures and management experience in the petroleum industry. A portfolio of software products including PIS (Petrolimex Information System), PBM (Petrolimex Business Management), EGAS (Enterprise Gas); Liquid automation system (Ferry LAS.r, Truck LAS.s, etc.) has been applied in many petrol trading enterprises, petrol stations in modern warehouses and general warehouses in Vietnam.
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HUMAN RESOURCES Average age: 31 years old, 90% of employees have completed Graduate or Postgraduate program and can use English at work. Every year, the Company has training programs including basic and intensive training courses.
COMPANY BRIEFING Established initially as an Informatics and Automation center in 1996 with main missions of researching, operation maintenance of internal network of Vietnam National Petroleum Corporation (Now known as Vietnam National Petroleum Group), Piacom operated officially with a legal status under the Resolution of the 1st General Assembly dated 19 August 2003. In the last 10 year, Piacom has produced many products, the most outstanding products including Petrolimex Information System, Petrolimex Business Management, Enterprise Gas, Liquid automation system (Ferry LAS.r, Truck LAS.s, etc.); Automation Gas system (AGAS) and many necessary products. The Piacom’s products are integrated information technology with automation, advanced technology with many years’ experience in petrol management of Petrolimex. Company vision and mission PIACOM looks forward to become a leading Information Technology and Automation company in petrol trading area, providing management solutions by the best application of Information technology and Automation to Petrol trading enterprises. List of awards and recognitions achieved The award of creative software granted by the Executive Committee of Communist Youth Union of Ho Chi Minh of Central business group dated 12/10/2011; Sao Khue Award 2008; Certificate of merit by Ministry of Industry and Trade in 2009, 2011, 2013.
COMPANY LEADER’S MESSAGE
Piacom wants to gain trust and interest from customers and partners in our products, services. We will strive and constantly promote creativity to build up Piacom to become not only a leading company of Vietnam in applied informatics and automation in petrol production and trading management, but also to accompany with petrol trading enterprises, partners, fellow traders, customers and shareholders. Mr. Phan Thanh Son Director
CONTACT
Add: 15th Floor, Detech Tower, No. 8, Ton That Thuyet Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, Vietnam. Tel: +84-4 3518 2072; Fax: +84-4 35182067 Email:
[email protected] Website: http://www.piacom.com.vn
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VIETNAM’S 30 LEADING IT COMPANIES 2014
QUANG ICH SOFTWARE JSC
“Think for life”
AT A GLANCE Date of establishment: 9 April 2003 Registered capital: $US 0.94 million
Number of employees: 60 Key market: Vietnam
PRODUCTS & SERVICES 1. QI Portal - An ultimate content managing system, designed for highly available systems, news portals and multimedia portals. 2. QI Information System - A special system designed for information system management. 3. Qi E-Learning - A student courses management system including tests and exams management. 4. QI E-Books & Library - a library & protected eBook management system. 5. Social Networking - an education social networking, available on multi-devices (pc, mobiles). MARKETS & CUSTOMERS Typical customers: Government Organizations in Heath: Ministry of Health; Health Strategy and Policy Institute; Institute of Malariology Parasitological and Entomology in HCMC; Institute of Malariology Parasitological and Entomology Quy Nhon; National Economic Management Research Institute; National Mental Hospital II; National Leprosy and Dermatology Hospital Online solutions: QuangIch Portal is a powerful system, which was the foundation of large and famous websites, news and portals, such as: http://baophutho.org.vn, http://haiduong.edu.vn, http://phutho.edu.vn, http://pgdviettri.edu.vn, http://moh.gov.vn, http://impehcm.org.vn, http://ciem.org.vn, http://vinimam.org.vn, http://impe-qn.org.vn, http://quyhoa.org.vn, http://mnh2.gov.vn, http://dhrhm.edu.vn, http://hspi.org.vn. Customer service: Quang Ich Software JSC (QiCorp.) posses a professional customer care system with CRM solution and VOIP contact center (Hot-line: 1900 1234). QiCorp. also has various customer care methods over web-chat, desktop control, sms. QiCorp.’s customer care & training department supports more than 2.000 schools with more than 1.000.000 users. We assure the best services for our customers. TECHNOLOGY & QUALITY Technologies used in the company: .Net 4.5 , SQL Server 2012, Hiphop PHP, Cassandra, Memcached, HayStack, Hadoop, Lucene, VMWarevShere, ElasticSearch, Video Streaming... Company excels in technology: High Available Systems, Education Solutions. Quality management: Our products are based on online & real-time systems. It's flexible, doesn’t need to fix inputs & changing bases on users' requirements. So, QiCorp didn't use any exactly quality management (like IEEE, ISO - 12207, CMMI...), we use flexible systems like eXtreme Programming. Our target is the satisfaction of our customers. Company’s commitment and success/recognition in quality: x Award: "Vietnamese Talents 2012" (Nhan Tai Dat Viet 2012) for "Educational Information System" in "Successful Products Group"- the only Educational product in Top 5. x "Top 100 Golden products of Vietnam" for the "Educational Information System". Also only educational product on the awarded list. 74
VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES 1. Total number of full time employees: 60 2. Average age: 29.6 yrs. 3. Personnel Training: Monthly courses are conducted on technical skills, services training… with experts from Beijing, California. BRIEF COMPANY PROFILE QuangIch Co. Ltd. was first established in 2000 and changed its name to QuangIch Jsc. in 2003. QuangIch’s scopes of business are software, Communication and Integration. QuangIch focuses on educational and Governmental organizations, health organizations and enterprises. QuangIch’s vision is to be Vietnam’s biggest company on online educational and software solutions. COMPANY LEADER’S MESSAGE
"Think for life" is our mission! We always research and develop great technologies for a better life. You can trust in us, in our young and talented team.”
Mr. Tran Quoc Uy General Director CONTACTS Add: 2506, Thanh Cong Tower, 57 Lang Ha Street, Ba Dinh District, Hanoi, Vietnam; Tel: +8419004740 ; Fax: +844 35566957; Website: www.quangich.com - Email:
[email protected]
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VIETNAM’S 30 LEADING IT COMPANIES 2014
TECHNOLOGY AND MEDIA INVESTMENT DEVELOPMENT JSC COMPANY AT A GLANCE Date of establishment: 10 November 2003 Revenue in 2013: $US 5.6 million
Registered capital: $US 1.2 million Number of employees: 90 Key market: Vietnam
PRODUCTS & SERVICES Customer Care and Billing System (NEO CCBS). Service-integrated informational portal system (NEO Portal). Call Center, IVR, SMSC, SMS Gateway using Computer Telephony Intergration (NEO CTI). Cloud-based service systems (CloudOffice, Cloud Retail, Cloud Pharmarcy, Cloud DMS). Mobile VAS provision system (NEO VASP). MARKETS & CUSTOMERS Main markets and market achievements: Up to now, NEO has established long-term trusted relationships with various customers. NEO’s main market focuses on the telcos and SMEs in Vietnam. Some of NEO’s major customers are Vietnam Posts and Telecommunications Group (VNPT); Vietnam Mobile Telecom Services Company (VMS); Vietnam Telecom Services Company (VNP); VNPT provincial branches in Vietnam, etc. Customer care: NEO has built teams, processes and software tools to serve the customer before and after sales. As a result, NEO’s customer care operations has been regularly implemented, maintained and improved in order to improve the customers’ satisfaction. TECHNOLOGY & QUALITY Technologies used in the company: Computer telephony Intergration technology, Text-to-speech technology, Web 2.0 (NEO SmartUI 2.0), NEO Data Process, NEO Portal. Company excels in technology: Multi-platforms (products can be deployed on most OS platforms and middleware); Scalability to easily add or remove modules, ready to be integrated with multiple protocols); frameworks for the systems with big data and a large number of transactions; Friendly interfaces (Web 2.0 with HTML5/CSS3). R&D: Research and development activity is carried out by the Centre of Research and Development with groups that are specialized in researching new technologies. They have currently achieved certain results that have been practically deployed in projects of the company. Quality management: NEO has established and improved the quality control system conforming to the international standard ISO 9001:2008 that is applied in NEO’s manufacturing & business as well as internal management activities. As for software manufacturing, NEO has a system of software quality management process complying with CMMI level 3 and a system of information security management being conformable to ISO 27001. NEO commits that entire manufacturing and business activities are in compliance with above processes. HUMAN RESOURCES NEO has a strong workforce of more than 70 technical specialists graduated from prestigious domestic as well as foreign universities and gained much experience in various big projects of VNPT with foreign partners. With the average age of 27 and academic standard of graduate (90%) and postgraduate (10%), holding a variety of valuable certificates from famous vendors including Cisco, Microsoft, Oracle, Sun, to name a few, continuously updating new technologies and gaining practical experiences in modern software development process, our staff is the origin of NEO’s success, bringing effective added values to domestic and foreign customers. 76
VIETNAM’S 30 LEADING IT COMPANIES 2014
COMPANY BRIEFING NEO, founded by Vietnam Post and Telecommunication (VNPT) with the missions of software development, system integration and value-added service provision for Telco as well as SMEs in Vietnam. NEO attempts to become the most trustworthy supplier of information technology and media products and services for domestic and foreign enterprises. NEO is a faithful friend who always listens carefully to others in order to advise and timely provide the best products and services, thus meeting customer’s needs, benefiting our stakeholders, partners as well as NEO members, and contributing to Vietnam’s prosperity. NEO also achieved a number of accomplishments and awards: 2012: “The Best of System Integrated Company” awarded by Ho Chi Minh City Computer Association (HCA); CMMI Level 3 Certification. 2009: Sao Khue Award*by Vietnam Software and IT Services Association (VINASA)for NEO’s CCBS in the field of ICT. 2008: Bronze Cup for the online payment service system PAYALL in the field of ecommerce from Vietnam Association for Information Processing (VAIP). (*) Sao Khue Award is the highest recognition of excellence given annually to the IT companies that provide best software products and IT services in Vietnam. COMPANY LEADER’SMESSAGE On behalf of the leadership of NEO, I would like to thank you, our dear customers and partners, for your trust and companionship. In the passing years, NEO has been developing to serve customers better and advancing our position in the field of telecommunication and information technology. With good staffs, state-of-the-art technologies, updated knowledge and valuable accumulated experience, we have ceaselessly created new information technology tools that help enterprises obtain the highest productivity and be ready for international economic integration in the condition of fierce competition. We are proud of being the leading company in Vietnamese market of comprehensive billing and customer care system for Telco and the pioneer in software solutions, e-commerce and mobile value added services. With the development strategy based on three key factors including human resources, company prestige and cooperating relationships, we believe that we will become your trusted partner on the way to new success.
Mr. Ha Thai Bao General Director
CONTACT Add: G3 - G4, Road 2, Thang Long International Village, Cau Giay District, Hanoi, Vietnam. Tel: +84-4 3793 0395 Fax: +84-4 3793 0396 Email:
[email protected] Website: http://www.neo.com.vn
77
VIETNAM’S 30 LEADING IT COMPANIES 2014
TINHVAN TECHNOLOGIES JSC “Together we shine”
COMPANY AT A GLANCE Date of establishment: 20 July 1997 Revenue in 2013: $US 13.6 millions Revenue growth in recent 3 years: 2011: ~ 60.7%; 2012: 44.8%; 2013: 31.7%
Registered capital: $US 1.5 millions Number of employees: 363 Key markets: domestic market
PRODUCTS & SERVICES x Developing software products, professional information systems and portals for customers in government and education sectors x Consulting, implementing ERP, HRM and other IT solutions for enterprise sector; x Software outsourcing services; x Developing online services, mobile applications and digital content; x Mobile games publishing; x Business and development of e-book technique. MARKETS & CUSTOMERS Business areas: digital textbook, game mobile online, software solutions for the Government sector; HRM for banks, value added services and digital contents on mobile. Typical customers: The typical customers of Tinhvan Group consist of: The government sector: The Government Office of Vietnam, The Office of the National Assembly, Communist Party of Vietnam Central Committee, Ministry of Finance, Ministry of Investment and Planning, Ministry of Agriculture and Rural Development, Ministry of Natural Resources and Environment, Ministry of Public Security, Ministry of Foreign Affairs; Large enterprises inside and outside Vietnam: Honda Vietnam, Unilever Vietnam, Vinamilk, Manulife, Panasonic; big banks: Techcombank, VP Bank, Vietcombank, leading universities of Vietnam: Hanoi National University, University of Hanoi, National Economics University, Foreign Trade University. Customer care: Conduct surveys to collect customers' feedback every 6 months at the unit level and annually at the group level. TECHNOLOGY & QUALITY - Technologies used in the company: x Technology: PERL (Oracle); CSM (Oracle); DWH (Oracle Express); Web (Web_WebSphere, Web_BEA WebLogic, Web_OracleAS); Mobile OS: IOS, Android, BlackBerry, Windows Mobile. x Programming Languages: JAVA (J2SE, J2EE, L2ME), XML/XFS, PHP, Perl, C, C++, PostgreSQL, ActiveX, Visual C. - R&D: Some achievements on R&D in the last 03 years (2011, 2012, 2013) x Upgrading the Portal of Ministry of Finance based on Web Portal of Oracle’s technology. x Research document management software of Industrial and Commercial Bank, Ministry of Trade and Industry, Academy of Social Sciences, use of share point technology. x Developing the digital textbook solution and digital book store. The digital textbook solution received: 2013 VIFOTEC Award, Sao Khue Award in 2013, Vietnamese Talent Award in 2012. x Research and deployment the project of Mobigate platform, a digital content distribution to mobile devices. On June 2014, Tinhvan Group officially put Mobigate into operation. - Quality management & Company commitment and success/recognition in quality: x ISO 9001: 2008 Certificate: From 2009 to present x ISO/IEC 27001:2005: From 2010 to present x CMMI Level 3: From 2010 to present
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VIETNAM’S 30 LEADING IT COMPANIES 2014
HUMAN RESOURCES x Company workforce: full-time employees: 363. Tinhvan Holdings 18%
14%
2%7% 6%
Tinhvan Telecom 14% 14%
11% 6% 15%
22%
Undergradute
Tinhvan Outsourcing Minh Chau Corp
Postgraduate
College Midle School 71%
Others
Tinhvan eBooks
HR Structure of Tinhvan Group – by member companies
HR Structure of Tinhvan Group by qualifications 2013
COMPANY BRIEFING x Company vision and mission: Tinhvan aims to become a Technology Group which develops sustainably on the basis of knowledge power and humanity, reaching global market, enriching shareholders, contributing to the community as well as enhancing the competency and creativeness of each member. x List of awards and recognitions: 19 Sao Khue Awards (2004-2013); 14 IT Gold Cup (20022014); Top 5 ICT Vietnam and ICT Golden Cup (2008-2014); Certificate of Merit of Ministry of Information and Communications for Tinhvan's contribution to the development of the information technology - communication industry in Vietnam (July 2014); IT Award by Ho Chi Minh City People’s Committee (2009 - 2014). COMPANY LEADER’S MESSAGE Based on our core competencies – “Software Engineering”, undergoing a long way of 20 years to develop with passion and countless efforts, Tinhvan JSC has grown to become a well-known Information Technology Group with six member companies specializing in different fields of Software, System Integration, IT Consulting, Telecommunication, Digital Content and Education. Furthermore, each member of Tinhvan is now leading company in its particular market in Vietnam. In the roadmap of 2014 -2018, all member companies of Tinhvan will be a strong resonance in a new strategy – “Go Global”. With the business philosophy of “Customer – Centric” in every activity, Tinhvan is now recognized as a strong brand name and the fact that it has been and will continue to make good impression in customers about honor, prestige, professionalism, humanity and dedication to contribute to society. Our warmest thanks!
Mr. Hoang To Chairman & CEO Tinhvan Group
CONTACT Tinhvan Head Office Add: 8th Fl., Sport Hotel, Hacinco Student Village, Thanh Xuan District, Hanoi, Vietnam. Tel: +84-4 3558 9970 - Fax: +84-4 3558 9971 E-mail:
[email protected] - Website: www.tinhvan.com Ho Chi Minh City Branch of Tinhvan Add: 4th Floor - D1, Mirae Business Center Building, 286 To Hien Thanh Street, Ward 15, Dist 10, Ho Chi Minh City, Vietnam. E-mail:
[email protected] - Website: www.tinhvan.com
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VIETNAM’S 30 LEADING IT COMPANIES 2014 OF COMPANIES' TECHNICAL CAPACITY MATRIX OFMATRIX COMPANIES' TECHNICAL CAPACITY
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3 FUJI Computer Network Co., Ltd.
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4 Global Cybersoft (Vietnam) JSC.
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5 Harvey Nash Vietnam
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7 ISB Vietnam Co., Ltd.
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8 KMS Technology Vietnam Company Ltd.
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9 LARION Computing
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10 Luvina Software JSC. 11 NTT DATA Vietnam Company Ltd.
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12 Rikkeisoft Co., Ltd. 13 Savvycom Joint Stock Company
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16 United Technologies Corporation (Unitech)
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17 USOL Vietnam Co., Ltd.
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19 VietSoftware International
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20 BUCA Joint Stock Company
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21 CMC Software Solution Company Ltd.
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Electronics Communications Technology Investment 22 Development Corporation (ELCOM CORP.)
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23 Harmony Software Technologies JSC.
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24 HiPT Group Joint Stock Company
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25 Joint Stock Company For Telecoms And Informatics
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29 Technology and Media Investment Development JSC.
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(4) PeopleSoft
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(1) ERP_SAP
(9) Mac
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(7) Linux
(8) BSD
(10) Others
(5) TRON
(6) UNIX
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(9) Six Sigma_CTQ Driven Initiatives
(8) SEI_CMM Level 3
(6) SEI_CMM Level 5
(4) SEI_CMMI Level 5
(2) BS5750
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18 Viet Nhat General JSC.
(3) Tick IT
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14 Sunrise Software Solutions Corporation
(1) ISO9001
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(12)Others
(10) Services for IT
1 DiGiͲTexx Vietnam
6 IFI Solution JSC.
CERTIFICATE ON IT SERCURITIES
QUALIFICATION
(9) Engineering Service
(8) Network and Integration
(7) Enterprise Application Integration
(5) E-commerce software
(6) Business solution
(4) Utilities software
(2) Customized software
(1) Software installation
COMPANIES
(3) Package software development
AREAS OF EXPERTISE
(5) SEI_P-CMM Level 3
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(18) Others
(17) PL/I
(16) FORTRAN
(15) COBOL
(14) Visual Basic
(13) Visual C
(12) ActiveX
(11) Pascal
(10) Smalltalk
(9) SYSL
Mobile OS
(7) C++
(6) C
(5) Delphi
(4) Perl
(3) PHP
(2) XML/XFS
(1) JAVA (J2SE,J2EE,L2ME)
(5) Others
(4) Windows Mobile
Web
(3) BlackBerry
(2) Android
(1) IOS
(9) Others
(8) Web_Zope
CRM
(6) Web_Notes/Domino
(5) Web_ColdFusion
(4) Web_SilverStream
(3) Web_BEA WebLogic
(2) Web_iPlanet
(1) Web_WebSphere
(6) Others
TECHNOLOGY
(5) CRM_Navision
DWH
(4) CRM_PeopleSoft
(3) CRM_Oracle
(2) CRM_SAP
(1) CRM_Siebel
(6) Others
(5) Oracle Express
CSM
(4) BIW
(3) SAP
(2) Congnos
(1) BNS Obj
(10) Others
(9) Baan SCS
(8) PeopleSoft
(7) Oracle
(6) SAP APO
(5) SynQuest
(4) JD Edward
(3) Manugistics
(2) i2technologies
(1) Chesapeak
(6) Others
(5) JD Edward
VIETNAM’S 30 LEADING IT COMPANIES 2014
PROGRAMMING LANGUAGE SKILL
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VIETNAM’S 30 LEADING IT COMPANIES 2014
82
APPENDIX IV
IMPORTANT ADDRESSES
VIETNAM'S 30 LEADING IT COMPANIES 2014
VIETNAM’S 30 LEADING IT COMPANIES 2014
I. MINISTRIES
MINISTRY OF INFORMATION AND COMMUNICATIONS (MIC) - Add: No. 18 Nguyen Du Street, Hanoi, Vietnam. - Tel: +84-4 3556 3461 - Fax: +84-4 3556 3458 - E-mail:
[email protected] - Website: http://mic.gov.vn x Department of Information Technology - Add: 4th Floor, Building B, No. 18 Nguyen Du Street, Hanoi, Vietnam. - Tel: +84-4 3943 6404 - Fax: +84-4 3943 6927 - E-mail:
[email protected] - Website: www.ict-industry.gov.vn x Authority of Telecommunications - Add: 3rd floor, Dolphin Plaza Building, No. 28 Tran Binh Street, My Dinh Ward, Tu Liem District, Hanoi, Vietnam. - Tel: +84-4 3943 6608 (Ext.: 3106, 3115) - Fax: +84-4 3782 0998 - E-mail:
[email protected] - Website: www.vnta.gov.vn x Authority of Information Technology Application - Add: 2nd Floor, DETECH Tower, No. 08 Ton That Thuyet Street, My Dinh Ward, Tu Liem District, Hanoi, Vietnam. - Tel: +84-4 3537 8201 - Fax: +84-4 3537 8208 - E-mail:
[email protected] - Website: www.aita.gov.vn MINISTRY OF SCIENCE AND TECHNOLOGY (MOST) - Add: 113 Tran Duy Hung Street, Trung Hoa Ward, Cau Giay District, Hanoi, Vietnam. - Tel: +84-4 3556 3456; Reception: +84-4 3943 9731 - Fax: +84-4 3943 9733 - E-mail:
[email protected] - Website: http://www.most.gov.vn x National Agency for Science and Technology Information - Add: No. 24 Ly Thuong Kiet Street, Hanoi, Vietnam. - Tel: +84-4 3934 9923 - Fax: +84-4 3934 9127 - E-mail:
[email protected] - Website: www.vista.gov.vn x National Agency for Technology Entrepreneurship and Commercialization Development - Add: No. 39 Tran Hung Dao Street, Hoan Kiem District, Hanoi, Vietnam. - Tel: +84-4 3943 9195 - Fax: +84-4 3944 0146 - Website: www.ttdn.most.gov.vn x Department of Local Science and Technology Development - Add: 5th Floor, Tran Phu Building, 24th Block, Yen Hoa Ward, Cau Giay District, Hanoi, Vietnam. - Tel: +84-4 35560649/35560654 - E-mail:
[email protected] - Website: www.satitech.vn x National Office of Intellectual Property of VietNam - Add: No. 384 - 386, Nguyen Trai Street, Thanh Xuan District, Hanoi, Vietnam. - Tel: +84-4 3858 3069
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VIETNAM’S 30 LEADING IT COMPANIES 2014
- Fax:+84-4 3858 8449 - E-mail:
[email protected] - Website: www.noip.gov.vn MINISTRY OF PLANNING AND INVESTMENT (MPI) - Add: No. 6B, Hoang Dieu Street, Ba Dinh District, Hanoi, Vietnam. - Tel: +84 080 43485; +84-4 3845 5298 (Ministry Office) - Fax: +84-4 3823 4453 (Ministry Office) - E-mail:
[email protected] - Website: www.mpi.gov.vn x Enterprise Development Agency - Add: No. 6B Hoang Dieu Street, Ba Dinh District, Hanoi, Vietnam. - Tel: +84 0804 3854 - Fax: +84-4 3734 2189 - E-mail:
[email protected] - Website: www.business.gov.vn x Business Support Center - Add: No. 6B Hoang Dieu Street, Ba Dinh District, Hanoi, Vietnam. - Tel: +84 0804 4092 - Fax: +84-4 37342189 - E-mail:
[email protected] - Website: www.business.gov.vn x Small and Medium Enterprises Development Fund - Add: No. 6B Hoang Dieu Street, Ba Dinh District, Hanoi, Vietnam. - Tel: +84 08044 965 Fax: +84-4 8044 952 - E-mail:
[email protected] MINISTRY OF INDUSTRY AND TRADE (MOIT) - Add: 54 Hai Ba Trung Street, Hoan Kiem District, Hanoi, Vietnam. - Tel: +84-4 2220 2222 - Fax: +84-4 2220 2525 - Website: www.moit.gov.vn x Vietnam Trade Promotion Agency - Add: No. 20 Ly Thuong Kiet Street, Hanoi, Vietnam. - Tel: +84-4 3936 4792 - Fax: +84-4 3936 4793 - E-mail:
[email protected] - Website: www.vietrade.gov.vn x Export Promotion Center - Add: No. 20 Ly Thuong Kiet Street, Hanoi, Vietnam. - Tel: +84-4 3936 4791 - Fax: +84-4 3934 4260 - E-mail:
[email protected] x Vietnam E-commerce and Information Technology Agency - Add: No. 25 Ngo Quyen Street, Hoan Kiem District, Hanoi, Vietnam. - Tel:+84-4 2220 5396 - Fax: +84-4 2220 5397 - E-mail:
[email protected] - Website: www.vecita.gov.vn MINISTRY OF FINANCE (MOF) - Add: No. 28 Tran Hung Dao Street Hoan Kiem District, Hanoi, Vietnam. - Tel: +84-4 2220 2828 - Fax: +84-4 2220 8091
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VIETNAM’S 30 LEADING IT COMPANIES 2014
- E-mail:
[email protected] - Website: www.mof.gov.vn x Department of Tax Policy - Add: No. 28 Tran Hung Dao Street, Hoan Kiem District, Hanoi, Vietnam. - Tel: +84-4 2220 2828 - Fax: +84-4 2220 8020 - Website: www.mof.gov.vn MINISTRY OF CULTURE, SPORTS AND TOURISM (CINET) - Add: No. 20, Lane 2, Hoa Lu Street, Hanoi, Vietnam. - Tel: +84-4 3974 5846 (Ext. 208) - Fax: +84-4 2241 3412 - E-mail:
[email protected] - Website: www.cinet.gov.vn x Copyright Office of Vietnam - Add: No. 151 Hoang Hoa Tham Street, Ba Dinh District, Hanoi, Vietnam. - Tel: +84-4 3823 6908 - Fax: +84-4 3843 2630 - E-mail:
[email protected] - Website: www.cov.gov.vn MINISTRY OF JUSTICE (MOJ) - Add: No. 50 - 60 Tran Phu Street, Ba Dinh District, Hanoi, Vietnam. - Tel: +84-4 6273 9718 - Fax: +84-4 6273 9259 - E-mail:
[email protected] - Website: www.moj.gov.vn x Department of Criminal and Economic Laws - Add: No. 60 Tran Phu Street, Ba Dinh District, Hanoi, Vietnam. - Tel: +84-4 6273 9718 - Fax: +84-4 62739359 - E-mail:
[email protected]
II. INFORMATION TECHNOLOGY PARKS AND CENTERS 1/ Hanoi: x Hoa Lac High-tech Park - Add: Km 29, Thang Long Highway, Thach That District, Hanoi, Vietnam. - Size of land: 15,860,000 m2 - Tel: +84-4 6326 9295 - Fax: +84-4 6326 9290 - E-mail:
[email protected] - Website: http://www.hhtp.gov.vn x Hanoi IT Trading Center - Add: No. 185 Giang Vo Street, Ba Dinh District, Hanoi, Vietnam. - Size of land: 1,700 m2 - Size of office space: 2,500 m2 - Number of IT enterprises: 38 - Tel: +84-4 3512 1430 - Fax: +84-4 3512 1486 - Email:
[email protected] - Website: www.hittc.org.vn 2/ Ho Chi Minh City: x Quang Trung Software City - Add: No. 97 - 101 Nguyen Cong Tru Street, District 1, Ho Chi Minh City, Vietnam.
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Representative Office: Building 3, Quang Trung Software City, District 12, Ho Chi Minh City, Vietnam. Size of office space: 130,606 m2 Size of land: 434,539.7 m2 Number of IT enterprises: 106 Tel: +84-8 3715 8999 Fax: +84-8 3715 5985 E-mail:
[email protected] Website: www.quangtrungsoft.com.vn Saigon Hitech Park Add: Lot T2-3, D1 Road, Saigon Hi-Tech Park District 9, Tan Phu Ward, Ho Chi Minh City, Vietnam Size of land: 9,130,000 m2 Tel: +84-8 3 736 0293 Fax: +84-8 3 736 0292 E-mail:
[email protected] Website: www.shtp.hochiminhcity.gov.vn Sai Gon Software Park Add: No. 123 Truong Dinh Street, District 3, Ho Chi Minh City, Vietnam. Size of land: 3,000 m2 Number of IT enterprises: 28 Tel: +84-8 3932 0990 Fax: +84-8 3932 0993 E-mail:
[email protected] Website: www.ssp.com.vn E-Town Add: No. 364 Cong Hoa Street, Tan Binh District, Ho Chi Minh City, Vietnam. Size of land: 35,000 m2 including 7 buildings like eTown1, eTown 2, eTown 3, eTown 4, eTown EW, REE head office and eTown sport complex. Size of office space: 84,300 m2 Tel: +84-8 3810 4462 Fax: +84-8 3810 6816 E-mail:
[email protected] Website: www.etown.com.vn IT Park of Vietnam National University, Ho Chi Minh City Add: Neighbourhood No. 06, Thu Duc District, Ho Chi Minh City, Vietnam. Size of land : 230,000 m2 Size of office space: 14,925 m2 Tel: +84-8 3724 4000 Fax: +84-8 3724 2058 E-mail:
[email protected] Website: www.vnu-iTP.edu.vn
3/ Da Nang City: x Da Nang Software Park - Add: No. 02 Quang Trung Street, Hai Chau District, Da Nang City, Vietnam. - Size of land: 4,697.6 m2 - Size of office space: 9,115 m2 - Number of IT enterprises: 29 - Tel: +84-511 388 8666 - Fax: +84-511 388 8879 - E-mail:
[email protected] - Website: www.dsp.vn 4/ Can Tho City:
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Can Tho Software Park Add: No. 29 Cach Mang Thang Tam Street, Ninh Kieu District, Can Tho City, Vietnam. Size of office space: 1,656 m2 Tel: +84-71 376 1937 Fax: +84-71 376 1937 E-mail:
[email protected] Website: www.csp.vn
III. ICT BUSINESS ASSOCIATIONS x x x x x x x -
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Vietnam Software & IT Services Association (VINASA) Add: 11th Floor, Cung Tri Thuc Building, No. 80 Tran Thai Tong Street, Cau Giay District, Hanoi, Vietnam. Tel: +84-4 3577 2336/8 Fax: +84-4 3577 2337 E-mail:
[email protected] Website: www.vinasa.org.vn Vietnam Association for Information Processing (VAIP) Add: 06th Floor, No. 14 Tran Hung Dao Street, Hoan Kiem District, Hanoi, Vietnam. Tel: +84-4 3821 1725 Fax: +84-4 3821 1708 E-mail:
[email protected] Website: www.vaip.org.vn Vietnam Electronic Industries Association (VEIA) Add: No. 11B Phan Huy Chu Street, Hoan Kiem District, Hanoi, Vietnam. Tel: +84-4 3933 2845 Fax: +84-4 3933 2846 E-mail:
[email protected] Website: www.veia.org.vn Vietnam Information Security Association (VNISA) Add: No. 28B Ha Hoi Street, Hoan Kiem District, Hanoi, Vietnam. Tel: +84-4 3972 8457 Fax: +84-4 3972 8457 E-mail:
[email protected] Website: www.vnisa.org.vn Vietnam E-commerce Association (VECOM) Add: Room 702, 07th Floor, HKC Building, No 285 Doi Can, Ba Dinh District, Hanoi, Vietnam. Tel: +84-4 6278 4479 E-mail:
[email protected] Website: www.vecom.vn Ho Chi Minh City Computer Association (HCA) Add: No. 79 Truong Dinh Street, District 1, Ho Chi Minh City, Vietnam. Tel: +84-8 3822 2876 Fax: +84-8 3825 0053 E-mail:
[email protected] Website: www.hca.org.vn Vietnam Internet Association (VIA) Add: 20th Floor, No. 57 Huynh Thuc Khang Street, Dong Da District, Hanoi, Vietnam. Tel: +84-4 3774 1635 Fax: +84-4 3774 1627 E-mail:
[email protected] Website: www.via.org.vn
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