3.-PROCESOS GERENCIALES EN ENFERMERIA DIRIGIDO AL CLIENTE (Autoguardado)
January 26, 2023 | Author: Anonymous | Category: N/A
Short Description
Download 3.-PROCESOS GERENCIALES EN ENFERMERIA DIRIGIDO AL CLIENTE (Autoguardado)...
Description
NNN.- ZPEOA_E_ KAPAMONGIA_ AM AMCAPLAPNG HNPNKNHE_ GI OINAMXA
INO. @IGMOG A_XAIG LAMHETG KQTLÇM.
EPNAMXGONßM GONßM GI OINAMXA EPNAMX Ig kastÿm ha ies ounhghes ha amcarlarìg asç ernamghg fgong ig parsemg, ai oinama, su cglning. Ai oinama as ai `amaongrne hnraoe hai rasuighe ha ig gamonÿm ha amcarlarìg. Ig kastÿm sa nhamtog oele um preoase fulgme y seongi2 ies ounhghes ha amcarlarìg ha`am amar umg vnsnÿm oigrg y axpiìong ha asg hnsonpinmg pgrg oemrn`unr g ig seiuonÿm ha pre`ialgs raigtves g ies ounhghes ha ies pgonamas, su cglning y ig oelumnhgh. Qtinzgmhe ai pamsglname amcarlare, ig amcarlarg kaserg cgveraoa umg ouiurg erkgmnzgonemgi erkgmnz gonemgi oamrghg am ai ounhghe ha ig parsemg.
Ig prçotog ha amcarlarìg vg lçs giiç hai oulpinlname ha ehgs igs grags rutmgrngs2 raqunara ha raourses nmaiaougias, ha nmunonÿm, pgrg elgr y raginzgr goonemas pamsghgs y raaxnemghgs, qua oerraspemhgm g igs maoasnhghas pgrtouigras ha ig parsemg2 eerkgmhe ai ounhghe nmhnvnhuginzghe, ig nmarvamonÿm ha amcarlarìg y ig nmakrgonÿm ha fg`ninhghas aspaoìogs
Ai ounhghe oelpramha gspaoes gcaotves, raigtves g ig gotuh y oelprelnse, gsì oele ies aialames îomnoes (me puaham asgr sapgrghes). Ig prçotog ha amcarlarìg sa eoupg hai ’quî“ hai ounhghe y ai ’oÿle“ ha ig nmargoonÿm parsemg-amcarlare. Ha`a raourrnr g preoases oele ig raaxnÿm, nmakrgonÿm, igs oraamongs y vgieras, ai gmçinsns orìtoe, ig gpinogonÿm ha oemeonlnames, ai dunone oiìmnoe oiìmnoe,, ig nmunonÿm, ig erkgmnz erkgmnzgonÿm gonÿm ha ies raourses y ig avgiugonÿm ha ig oginhgh ha igs nmarvamonemas.
NHAMXNCNOGP AI ZPEOA_E Ai prepÿsnte ha ig gtamonÿm ha amcarlarìg as preperonemgr gtamonÿm hnraotg, nmhnraotg, ahuogonÿm pgrg ieg sgiuh, nmvaskgonÿm y heoamong am ies tras mnvaias ha pravamonÿm. Ig rgzÿm ha sar hai preoase ha ig gtamonÿm ha amcarlarìg as gsakurgr ig gpinogonÿm ha trgtglnamte lîhnoe, gsnsr gi pgonamta am govnhghas qua oemtrn`uyam g su sgiuh, g su raoupargonÿm e g umg luarta trgmqunig. Xgl`nîm gpeygr y prelevar ig ghgptgonÿm hai pgonamta pgrg oemsakunr su `namastgr lgmtamnamhe ig sgiuh preperonemgmhe ahuogonÿm sgmntgrng y gyuhg.
Ai pgpai prnmonpgi ha umg Daca e Karama e Kaserg am Amcarlarìg, oemsnsa am pigmnogr, erkgmnzgr, hnrnknr y oemreigr ies raourses mgmonares, fulgmes y lgarngias. Ha`a kungr sus gotvnhghas lahngma sus oemeonlnames am onamongs ghlnmnsrgtvgs, ghlnmnsrg tvgs, aoemelìg y peiìtog. Ig ’Kastÿm hai Ounhghe Amcarlare“ as um preoase faurìstoe, hnrnknhe g levninzgr ies raourses fulgmes y ies hai amerme pgrg lgmamar y cgveraoar ai ounhghe ha ig parsemg qua vnva axparnamong ha sgiuh. Ai rei ha ig amcarlarg raspemsg`ia ha ig kastÿm ha ies ounhghes oemsnsa am gpeygr gi parsemgi qua eerkg ounhghes. _a hnrnka g giogmzgr ai e`datve qua `usog ig prçotog ha amcarlarìg.
NHAMXNCNOGONßM ^ ZPNEPNHGH HA IG_ MAOA_NH MAOA_NHGHA_ GHA_ HAI OINAMXA OINAMX A
Gspaoes gougilama oemstuyam krgm hasge pgrg ig prçotog y ig kastÿmqua hai ounhghe ha amcarlarìg4 Igs rasrnoonemas mgmonargs Ai hîon ha amcarlar amcarlargs gs •
•
• •
•
•
•
•
•
Hîon ha nmsules pgrg ig gamonÿm am sgiuh Ies gies oeses Igs oemhnonemas ha ig prçotog Ig merlgtvnhgh axoasnvg Ig iaknsigonÿm Igs axnkamongs ha ies usugrnes oem lgyer ahuogonÿm a nmcerlgonÿm Ies ogl`nes halekrçoes y apnhalneiÿknoes am sgiuh.
PAWQN_NXE_ HA IG GXAMONßM HA AMCAPLAPÌG Ai ounhghe amcarlare ha`a sar aspaoìoe, nmhnvnhugi y oemaxugi, asgha lgmarg, pigmasnmhnvnhuginzghes ha ounhghe asgmhgrnzgheshasnrvam kuìg, pare ies ies pigmas sem nlprasonmhn`ias y ase fgoa ig hncaramong. Ha`arç rg`gdgr am oeig`ergonÿm nmrghnsonpinmgrng, qua tama nlpgoe am oemeonlnames ig oemtmunhgh y ig oginhgh ha ies ounhghes ynlpergma oelpgrtr sus y fg`ninhghas.
NMHNOGHEPA_ HA OGINHGH AM IG GXAMONßM HA AMCAPLAPÌG _em gquaiies pgrçlares ha lahnonÿm qua puaham sar axprasghes am cerlg mulîrnog y g rgv rgvîs îs ha ehe preoase. Ai use ha nmhnogheras parlna avgiugr ig acaotvnhgh hai preoase y ai oulpinlname ha igs axpaogt axpaogtvgs vgs hai oinama. oinama. _us ogrgoarìstogs ogrgoarìstogs sem igs snkunamas4 Oigrnhgh am su hnsa÷e Giogmzg`ias @gde oese •
•
•
Fgy hes tpes ha nmhnogheras4
Ies qua (lahnheras lnham ig aonamong (ai preoase) g rgvîs ha pumes ha oemrei e nmhnogheras ha preoase). Ases lnham igs gotvnhghas hai preoase.
Ies qua lnham ig acaotvnhgh (lnha ai rasuighe hai preoase). Lnham ig oemcerlnhgh e me oemcerlnhgh ha ig sginhg ha um preoase2 `namas e sarvnones (as ai prehuoe) oem ies raquarnlnames hai oinama. ’Lnham ig acaotvnhgh ha sgtscgoar gi oinama“.
E@DAXNSE_ HAI ZPEOA_E HA GXAMONßM HA AMCAPLAPÌG Ladergr ig oginhgh ha ies sarvnones ha amcarlarìg. •
•
•
Laderg hai ounhghe ha amcarlarìg y ig sakurnhgh ha ies pgonamas. @rnmhgr sarvnones ha sgiuh aonamas, oem oginhgh, oginhaz y sakurnhgh pgrg ai pgonama.
7.- Lnmnsrgonÿm ha lahnoglames per vìg ergi 0.-- Snknigmong y oemrei ha ig vameoinsns nmsgighg 0. ?.- Xrge hnkme 8.Zravamonÿmha haôioargs ogìhgs am 1.-Zravamonÿm perpgonamas prasnÿm gfespnginzghes pgonamas fespnginzghes. 3.- Zravamonÿm ha nmcaoonemas per semhg vasnogi nmsgighg.
GOXQGILAMXA ^G _EM 73 NMHNOGHEPA_ HA OGINHGH Ies 73 nmhnogheras ha oginhgh am amcarlarìg sem farrglnamgs ha lahnonÿm qua `usogm ladergr ig oginhgh ha ies sarvnones ha amcarlarìg, hamnamhe ornarnes qua kgrgmtoam igs oemhnonemas nmhnspamsg`ias pgrg qua ies ounhghes qua preperonemg ai parsemgi ha amcarlarìg sa `rnmham oem eperumnhgh, am um gl`nama sakure, aonama y fulgme am ehe ai snsalg mgonemgi ha sgiuh sgiuh (Lîxnoe) (Lîxnoe) y qua mgoam hai _nsalg Nmakrgi Nmakrgi ha Oginhgh am _giuh (_NOGINHGH)
LADEPG OEMXNMQG As ig pgra ha ies preoases karamongias qua sa nmnong ougmhe sa haaogm me oemcerlnhghas am ies preoases. As maoasgrne raginzgr um gmçinsns hagiighe ha igs gotvnhghas hai preoase pgrg ’`usogr ig eperumnhghas y ai lader oglnme pgrg iekrgr ai lçxnle ramhnlname ha ies raourses raourses..
SGINHGONßM HA IE_ ZPEOA_E_ Ai preoase eptlnzghe sa e`amar vginhg avnhamong lahngma y avgiugrig prua`gs, heoulamgonÿm y guhnerìgs pgrg ha lgmarg e`datvg, haarlnmgmhe ai krghe am qua sa oulpiam ies preoahnlnames preoahnlnames.. g) Ies ornarn orn arnes es hamn hamnhes hes pgr pgrgg ig ravn ravnsnÿ snÿm m y gpre`g gpre`gonÿ onÿm m ha ies ies preoases. `) @) Ig gpre gpre`go `gonÿm nÿm ha ha aqunpe aqunpess y ogin oginog ogonÿ onÿm m hai par parsem semgi. gi. o) O) Ai use ha lî lîehe ehess y pr preoa eoahnl hnlnam names es asp aspaoì aoìo oes. es. h) H) Ies Ies raq raqun unsn sne ess ha ie iess rak rakns nsr res es.. a) A) Ig rav ravgin ginhgo hgonÿm nÿm,, nmar nmarpr pra agon gonÿm ÿm ha vgin vginhgo hgonÿm nÿm ha ha ies preoases ha ig prehuoonÿm y ha ig prasgonÿm hai sarvnone.
NS. OELZAXAMONG ONG IG@E IG@EPGI PGI NS.- OELZAXAM
KA_XNßM ZEP OELZAXAMONG_ Am igs ôitlgs hîoghgs hai snkie VV, igs rgmscerlgonemas seongias y aoemÿlnogs fgm ogusghe ogl`nes am ig sgiuh ha ig pe`igonÿm y am igs peiìtogs ha prasgonÿm ha sgiuh g mnvai lumhngi. _a prelevnÿ umg gamonÿm ha gig oginhgh oamrghg am ai usugrne e oinama. Ig oginhgh am sgiuh nlpinog ig nmakrgonÿm ha aialames ha ogrçoar îomnoe y preoases e`datves y su`datves qua hgm oele rasuighe ig sgtscgoonÿm ha ies usugrnes y ig aonamong ha ig Nmstuonÿm.
KA_XNßM ZEP OELZAXAMONG_ Oemeonlname ^ Amamhnlname
Fg`ninhgh
Oelumnogonÿm
Letvgonÿm ^ Gotuh
Oelpaamong
Gpinogonÿm
Hasalpa÷e acaotve am ai rg`gde rg`gde
Zarsemginhgh
Ai hnsa÷e ha igs oelpaamongs ig`ergias as um aialame nlpergma pgrg aiaknr gi parsemgi, pgrg ernamgr y hasgrreiigr g ies rg`gdgheras, aiavgmhe su mnvai ha raspuasg y su oemrn`uonÿm g ig Nmstuonÿm. Am asg lahnhg, sa puaha lgmamar e aiavgr ig vamgdg oelpattvg ha ig Nmstuonÿm. Ies vgieras ha umg Nmstuonÿm, raprasamgm su samtr, sus e`datves y prnernhghas asrgîknogs.
OELZAXAMONG_ Oelpaamong ig`ergi ’sem igs ogpgonhghas halesrghgs per ig parsemg am snugonemas oemorags ha rg`gde“. Merlg N_E >::740:::….. Zgrg oemrn`unr g ig sgtscgoonÿm hai oinama y g ig laderg oemtmug ha ies preoases ha oginhgh y aonamong am igs Nmstuonemas. Qm gmçinsns ha oelpaamongs raquarnhgs nmoiuyam snugonemas y vgrng`ias qua raadgm ai giogmoa e axamsnÿm hai gpramhnzgda, oele sem ig raseiuonÿm ha snugonemas nlpravnsgs, ig oelumnogonÿm, ai rg`gde am aqunpe, ig nmaink nmainkamong among aleonemgi, gsì oele ig raigonÿm ha ehgs asgs ogpgonhghas oem ai puase hasalpa÷ghe.
XNZE_ HA OELZAXAMONG_4 7. Letvgonÿm 0. Ogpgonhgh ha raspuasg ?. Oemoape hai ye 8. Oemeonlnames 1. Fg`ninhghas
Oelpaamongs lamgias4 pamsglname gmgiìtoe y oemoapugi y igs fg`ninhghas halesrghgs am ig prçotog. _em vnsn`ias y cçonias ha hasgrreiigr (oelpaamongs suparongias). Hnonias ha nhamtogr4 ig letvgonÿm, ig ogpgonhgh ha raspuasg y ai oemoape oemoape hai ye (oelpaamongs (oelpaamongs oamrgias).
OIG_NCNOGONßM HA IG_ OELZAXAMONG_ 7. O. ha Iekre y Goonÿm 0. O. ha ha Gyu Gyuh hg y _a _arv rvnnones ?. O. ha ha Nm Nmuamong 8. O. Ka Karamongias 1. O4 Oe Oekmesontvgs 3. O . Ha Ao ogo gong ng Zar arssem emgi gi
IE_ SGIEPA_ ’Krghe ha utinhgh e gptuh pgrg sgtscgoar maoasnhghas e pgrg preperonemgr um `namasgr“. ’Ig nlpergmong ha gikumg oesg, e ouginhgh ha çmnle ç mnle qua luava g oelaar krgmhas alprasgs“. Ies vgieras ha umg alprasg sarçm gquaiies qua ia parlngm oulpinr oem su lnsnÿm y iekrgr su vnsnÿm. Gquì, ai vgier sa raigonemg oem ies preoases.
Sgieras am umg alprasg4 •
•
•
•
Zruhamong Dustong Cergiazg _arvnone
•
•
•
•
•
•
•
•
Oginhgh Fulnihgh Ghgpgonÿm Xalpigmzg Zarsavargmong Nmakrnhgh Nmmevgonÿm Gueoemrei
N_E >:::-0::: ^ OELZAXAMONG_ IG@EPGIA_ N_E >::: _u nlpergmong rghnog ougmhe sa ghqunara um prehuoe e sarvnone ha umg alprasg qua asç raknsrghg am N_E >::: sa tama ig sakurnhgh ha qua ig oginhgh qua sa asç raon`namhe as ig qua asparg`g, asa gsakurglname ha ig oginhgh mgoa hai oemrei ha oginhgh. _a oragrem snsalgs ha oginhgh pgrg ig pravamonÿm y gmtonpgr arreras gmas ha qua sa prehudargm. _em um oemdume ha merlgs y hnraornoas nmarmgonemgias pgrg ig Kastÿm ha Oginhgh, e`amnamhe krgm goapgonÿm kie`gi pgrg ai asg`iaonlname asg`iaonlnam e ha _KO.
>:::40::: _KO, Cumhglames y Seog`uigrne. >::740::: _a ernamg g ies raqunsnes hai _KO ha umg erkgmnzgonÿm pgrg halesrgr su ogpgonhgh pgrg sgtscgoar igs maoasnhghas ha ies oinamas. >::840::: Asg merlg preperonemg raoelamhgonemas pgrg ladergr ai hasalpa÷e ha igs erkgmnzgonemas.
HEOQLAMXGONßM N_E >::: (_KO) Lgmugi ha Oginhgh Zreoahnlnames kamargias Zreoahnlnames Zreoahnlnam es aspaoìoes Paknsres ha oginhgh Ig heoulamgonÿm gyuhg g gsakurgr ha qua ehe ie qua asî asorne sa fgkg oele sa hnde. Qmg vamgdg as qua gperg oarazg y sakurnhgh g ig pigmg ig`ergi. ig`ergi.
IG KA_XNßM HA OGINHGH Am ig gsnsamong am sgiuh, ai iiglghe as fgong su fulgmnzgonÿm y g ecraoar sarvnones ha lgyer oginhgh. Fgy 1 aialames cumhglamgias ha ig Oginhgh am _giuh4 7. Ax Axooai aiam amoong pr prec ecas asnnemg mgii 0. Qs Qse e a aon onam ama ha ha ie ies rao raour urse sess ?. Lìmn Lìmnl le rn rnas askke pg pgrrg ai pg pgon onam ama 8. Gi Gie kr krghe ha sgts tsccgoonÿ nÿm m 1. Nl Nlpg pgooe mg mgii qu quaa tam amaa am ig sgiuh
HAXAPLNMGMXA_ CQMHGLAMXGIA_ HA IG OGINHGH HA IE_ _APSNONE_
•
•
•
•
•
•
Oemg`ninhgh Paoaptvnhgh Oelpaamong Gooasn`ninhgh Oerasìg Oelumnogonÿm
•
•
•
•
Orahn`ninhgh _akurnhgh Amamhar y oemeoar gi oinama Gspaoe gmkn`ia hai sarvnone
GMÇIN_N_ OPÌXNOE HA IG_ OELZAXAMONG_ IG@EPGIA_ Ai gmçinsns cumonemgi as umg laeheiekìg am hemha sa asg`iaoam igs oelpaamongs ig`ergias lahngma ig nhamtogonÿm y erhamglname ha igs cumonemas prehuotvgs. _u prepÿsne prnmonpgi as hasorn`nr ig rgzÿm ha sar ha ig gotvnhgh prehuotvg, ig alprasg e saoer. saoer. Oelpialamtes ha aialamtes ha hasalpa÷e4 Ornarnes ha hasalpa÷e Avnhamongs ha hasalpa÷e Avnhamongs ha oemeonlname -
-
-
View more...
Comments