23 May 18 Period of Assured Parts Availability

5/23/2018 As of: 23-May-18

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will be terminated or provided on a fee based only support.

Ricoh Model

Savin Model

Final Month of Termination Introduction Discontinuance Assured Parts of Field Date Date Availability Support

Lanier / Gestetner Model

COPIER / MFP / WIDE FORMAT MODEL LIST Aficio MP 171 Aficio MP 1600/L/SPF Aficio MP 2000/SPF/L Aficio MP 201F Aficio MP 201SPF Aficio MP 2500/SPF Aficio MP 2550B Aficio MP 3350B Aficio MP 4000B Aficio MP 4001 Aficio MP 5000B Aficio MP 5001 Aficio MP 6001/SP Aficio MP 7001SP Aficio MP 8001SP Aficio MP 9001 Aficio MP C300/SR Aficio MP C3001 Aficio MP C300HT Aficio MP C300HW Aficio MP C3501 Aficio MP C3501G Aficio MP C400/SR Aficio MP C4501 Aficio MP C4501A Aficio MP C5501 Aficio MP C5501A Aficio MP C7501 Aficio SP 4410SF FW770 FW780 MP 2352SP MP 2553 MP 2554 MP 2554SP TE MP 2851 MP 2852 MP 2852SP MP 3053 MP 3054 MP 3054SP TE MP 3351 MP 3352 MP 3352SP MP 3353 MP 3554 MP 3554SP TE

917 9016/L/SPF 9021d/SPF 920F 920SPF 7025 9025B 9033b 9040b 9240 9050b 9250 9060/SP 9070SP 9080SP 9090 C230/SR C9130 C230HT C230HW C9135 C9135G C240/SR C9145 C9145 C9155 C9155 C9075 SP 4410SF 7700W 7800W MP 3352SP MP 2553 MP 2554 MP 2554SP TE 9228 MP 2852 MP 2852SP MP 3053 MP 3054 MP 3054SP TE 9233 MP 3352 MP 3352SP MP 3353 MP 3554 MP 3554SP TE

LD117 LD316/L/SPF/DSm716 LD320d/SPF// DSm721d LD220F LD220SPF LD125 LD425B LD433B LD040B LD140 LD050B LD150 LD360/SP LD370SP LD380SP LD390 LD130C/SR LD630 LD130CHT LD130CHW LD635c LD635CG LD140C/SR LD645c LD645C LD655C LD655C LD375c SP 4410SF LW110 LW111 MP 3352SP MP 2553 MP 2554 MP 2554SP TE LD528 MP 2852 MP 2852SP MP 3053 MP 3054 MP 3054SP TE LD533 MP 3352 MP 3352SP MP 3353 MP 3554 MP 3554SP TE

Time Since Discontinuance (Yrs/Months)

Field Support Summary Apr-09 Jan-07 Jan-07 Feb-11 Feb-11 Sep-07 Feb-08 Feb-08 Jan-08 Jan-10 Jan-08 Jan-10 Jun-09 Jun-09 Jun-09 Jun-09 Jan-11 Nov-10 Apr-13 Apr-13 Nov-10 Nov-10 Jan-11 Nov-10 Nov-10 Nov-10 Nov-11 Feb-10 Feb-12 Aug-01 Aug-01 Dec-11 Dec-13 Nov-14 Mar-16 Dec-09 Dec-11 Dec-11 Dec-13 Nov-14 Mar-16 Dec-09 Dec-11 Dec-11 Dec-13 Nov-14 Mar-16

1

Support Provided (Yes/No)

Jun-15 Sep-11 Sep-11 Apr-12 Oct-16 Aug-11 Nov-14 Jan-12 Mar-12 Feb-12 Mar-12 Feb-12 Aug-12 Aug-12 Aug-12 Aug-12 Apr-14 Apr-12 Apr-14 Jan-15 Apr-12 Apr-13 Apr-14 Apr-12 Jan-12 Apr-12 Jan-12 Jul-13 Aug-13 Nov-13 Jan-14 Dec-13 Nov-14 Feb-17 Feb-17 Sep-11 Nov-13 Dec-13 Nov-14 Feb-17 Feb-17 Dec-11 Sep-13 Dec-13 Nov-14 Feb-17 Feb-17

Jun-22 Aug-18 Aug-18 Mar-19 Oct-23 Jul-18 Oct-21 Dec-18 Feb-19 Jan-19 Feb-19 Jan-19 Jul-19 Jul-19 Jul-19 Jul-19 Mar-21 Mar-19 Mar-21 Dec-21 Mar-19 May-20 Mar-21 Mar-19 Dec-18 Mar-19 Dec-18 Jun-20 Jul-20 Oct-20 Dec-20 Nov-20 Oct-21 Feb-24 Feb-24 Aug-18 Oct-20 Nov-20 Oct-21 Feb-24 Feb-24 Nov-18 Aug-20 Nov-20 Oct-21 Feb-24 Feb-24

May-17 Aug-13 Aug-13 Apr-14 Oct-18 Jul-13 Oct-16 Dec-13 Mar-14 Feb-14 Mar-14 Feb-14 Aug-14 Aug-14 Aug-14 Aug-14 Mar-16 Apr-14 Mar-16 Dec-16 Apr-14 Apr-15 Mar-16 Apr-14 Dec-13 Apr-14 Dec-13 Jul-15 Aug-15 Nov-15 Jan-16 Dec-15 Oct-16 Feb-19 Feb-19 Aug-13 Nov-15 Dec-15 Oct-16 Feb-19 Feb-19 Nov-13 Sep-15 Dec-15 Oct-16 Feb-19 Feb-19

No No No No Yes No No No No No No No No No No No No No No No No No No No No No No No No No No No No Yes Yes No No No No Yes Yes No No No No Yes Yes

3.0 6.7 6.7 6.1 1.6 6.8 3.6 6.4 6.2 6.2 6.2 6.2 5.8 5.8 5.8 5.8 4.1 6.1 4.1 3.4 6.1 5.1 4.1 6.1 6.4 6.1 6.4 4.9 4.8 4.6 4.4 4.4 3.6 1.3 1.3 6.7 4.6 4.4 3.6 1.3 1.3 6.5 4.7 4.4 3.6 1.3 1.3

5/23/2018 As of: 23-May-18

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will be terminated or provided on a fee based only support.

Ricoh Model

MP 4002 MP 4002G/SPG MP 4002SP MP 401SPF MP 4054SP MP 4054SP TE MP 5002/SP MP 5002G/SPG MP 5054SP MP 5054SP TE MP 6002 MP 6002SP MP 6054SP MP 6054SP TE MP 7502 MP 7502SP MP 9002 MP 9002SP MP C2003SP MP C2004 MP C2051 MP 2501SP MP C2503SP MP C2504 MP C2551 MP C3002 MP C3002G MP C3002-RM MP C3003 MP C3003SP TE MP C3004 MP C3004SP TE MP C305SPF MP C306SPF MP C3502 MP C3502G MP C3503 MP C3503SP TE MP C3504 MP C3504SP TE MP C406SPF MP C4502/4502A MP C4502-RM MP C4503 MP C4503SP TE MP C4504 MP C4504SP TE MP C5502/5502A MP C5502-RM

Savin Model

MP 4002 MP 4002G/SPG MP 4002SP MP 401SPF MP 4054SP MP 4054SP TE MP 5002/SP MP 5002G/SPG MP 5054SP MP 5054SP TE MP 6002 MP 6002SP MP 6054SP MP 6054SP TE MP 7502 MP 7502SP MP 9002 MP 9002SP MP C2003SP MP C2004 C9120 MP 2501SP MP C2503SP MP C2504 C9125 MP C3002 MP C3002G MP C3002-RM MP C3003 MP C3003SP TE MP C3004 MP C3004SP TE MP C305SPF MP C306SPF MP C3502 MP C3502G MP C3503 MP C3503SP TE MP C3504 MP C3504SP TE MP C406SPF MP C4502/4502A MP C4502-RM MP C4503 MP C4503SP TE MP C4504 MP C4504SP TE MP C5502/5502A MP C5502-RM

Final Month of Termination Introduction Discontinuance Assured Parts of Field Date Date Availability Support

Lanier / Gestetner Model MP 4002 MP 4002G/SPG MP 4002SP MP 401SPF MP 4054SP MP 4054SP TE MP 5002/SP MP 5002G/SPG MP 5054SP MP 5054SP TE MP 6002 MP 6002SP MP 6054SP MP 6054SP TE MP 7502 MP 7502SP MP 9002 MP 9002SP MP C2003SP MP C2004 LD620C MP 2501SP MP C2503SP MP C2504 LD625C MP C3002 MP C3002G MP C3002-RM MP C3003 MP C3003SP TE MP C3004 MP C3004SP TE MP C305SPF MP C306SPF MP C3502 MP C3502G MP C3503 MP C3503SP TE MP C3504 MP C3504SP TE MP C406SPF MP C4502/4502A MP C4502-RM MP C4503 MP C4503SP TE MP C4504 MP C4504SP TE MP C5502/5502A MP C5502-RM

Mar-12 Jul-12 Mar-12 Feb-15 Mar-15 Mar-16 Mar-12 Jul-12 Mar-15 Mar-16 Aug-12 Aug-12 Mar-15 Mar-16 Aug-12 Aug-12 Aug-12 Aug-12 Feb-14 Aug-16 Feb-11 Apr-13 Feb-14 Aug-16 Feb-11 Feb-12 Aug-12 Sep-16 Jul-13 Mar-16 May-16 Aug-16 May-12 Oct-15 Feb-12 Dec-12 Jul-13 Mar-16 May-16 Aug-16 Jan-16 Feb-12 Sep-16 Jul-13 Mar-16 May-16 Aug-16 Feb-12 Sep-16

2

Jan-14 Sep-15 Mar-15 Sep-16 Feb-17 Feb-17 Mar-15 Sep-15 Feb-17 Feb-17 Jan-14 Jun-16 Feb-17 Feb-17 Jun-16 Jun-16 Jan-14 Jun-16 Aug-16 Apr-17 Feb-14 May-18 Aug-16 Apr-17 Feb-14 Jul-13 Nov-14 Apr-18 May-16 Aug-16 Apr-17 Jul-17 Oct-15 Dec-16 Jul-13 Nov-14 May-16 Aug-16 Apr-17 Jul-17 Jan-17 Jun-13 Apr-18 May-16 Aug-16 May-17 Jul-17 Jul-13 Feb-18

Dec-20 Aug-22 Feb-22 Sep-23 Feb-24 Feb-24 Feb-22 Aug-22 Feb-24 Feb-24 Dec-20 Jun-23 Feb-24 Feb-24 Jun-23 Jun-23 Dec-20 Jun-23 Aug-23 Apr-24 Jan-21 May-25 Aug-23 Apr-24 Jan-21 Jun-20 Oct-21 Apr-25 May-23 Aug-23 Apr-24 Jul-24 Oct-22 Dec-23 Jun-20 Oct-21 May-23 Aug-23 Apr-24 Jul-24 Jan-24 May-20 Apr-25 May-23 Aug-23 May-24 Jul-24 Jun-20 Feb-25

Jan-16 Aug-17 Feb-17 Sep-18 Feb-19 Feb-19 Feb-17 Aug-17 Feb-19 Feb-19 Jan-16 Jun-18 Feb-19 Feb-19 Jun-18 Jun-18 Jan-16 Jun-18 Aug-18 Apr-19 Feb-16 Apr-20 Aug-18 Apr-19 Feb-16 Jul-15 Oct-16 Mar-20 May-18 Aug-18 Apr-19 Jul-19 Oct-17 Dec-18 Jul-15 Oct-16 May-18 Aug-18 Apr-19 Jul-19 Jan-19 Jun-15 Mar-20 May-18 Aug-18 May-19 Jul-19 Jul-15 Feb-20

Support Provided (Yes/No)

Time Since Discontinuance (Yrs/Months)

No No No Yes Yes Yes No No Yes Yes No Yes Yes Yes Yes Yes No Yes Yes Yes No Yes Yes Yes No No No Yes No Yes Yes Yes No Yes No No No Yes Yes Yes Yes No Yes No Yes Yes Yes No Yes

4.4 2.7 3.2 1.7 1.3 1.3 3.2 2.7 1.3 1.3 4.4 2.0 1.3 1.3 2.0 2.0 4.4 2.0 1.8 1.1 4.3 0.1 1.8 1.1 4.3 4.9 3.6 0.1 2.1 1.8 1.1 0.9 2.6 1.5 4.9 3.6 2.1 1.8 1.1 0.9 1.4 4.9 0.1 2.1 1.8 1.1 0.9 4.9 0.3

5/23/2018 As of: 23-May-18

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will be terminated or provided on a fee based only support.

Ricoh Model

MP C5503 MP C5503SP TE MP C6003 MP C6003G MP C6003SP TE MP C6004 MP C6004SP TE MP C6501/C7501 MP C6502SP MP C8002SP MP CW2200SP MP W3601 MP W5100/MP W7140 MP W5100en MP W7140en

MP C5503 MP C5503SP TE MP C6003 MP C6003G MP C6003SP TE MP C6004 MP C6004SP TE C9065/C9075 MP C6502SP MP C8002SP MP CW2200 3406WD 5100WD / 7140WD en5100WD en7140WD

Final Month of Termination Introduction Discontinuance Assured Parts of Field Date Date Availability Support

Lanier / Gestetner Model

Savin Model

MP C5503 MP C5503SP TE MP C6003 MP C6003G MP C6003SP TE MP C6004 MP C6004SP TE LD365c/375c MP C6502SP MP C8002SP MP CW2200 LW426 LW5100 / LW7140 LW5100en LW7140en

Jul-13 Mar-16 Jul-13 May-14 Mar-16 May-16 Aug-16 Feb-12 Jul-13 Jul-13 Jan-13 Feb-11 Apr-09 Feb-12 Feb-12

May-16 Aug-16 May-16 Feb-18 Aug-16 May-17 Jul-17 Jul-13 Nov-16 Oct-16 Oct-16 Mar-16 Feb-12 Sep-15 Sep-15

May-23 Aug-23 May-23 Feb-25 Aug-23 May-24 Jul-24 Jun-20 Nov-23 Oct-23 Oct-23 Feb-23 Jan-19 Aug-22 Aug-22

May-18 Aug-18 May-18 Feb-20 Aug-18 May-19 Jul-19 Jul-15 Nov-18 Oct-18 Oct-18 Mar-18 Feb-14 Sep-17 Sep-17

PRODUCTION PRODUCTS Pro 1107 Pro 1107EX Pro 1357 Pro 1357EX Pro C5110S Pro 8100S Pro 8110e Pro 8110S Pro 8120e Pro 8120S Pro 8120se Pro 8200EX Pro 907 Pro 907EX Pro C550EX Pro C651EX Pro C700EX Pro C720 Pro C720S Pro C751 Pro C751EX Pro C901

Pro 1107 Pro 1107EX Pro 1357 Pro 1357EX Pro C5110S Pro 8100S Pro 8110e Pro 8110S Pro 8120e Pro 8120S Pro 8120se Pro 8200EX Pro 907 Pro 907EX Pro C550EX Pro C651EX Pro C700EX Pro C720 Pro C720S Pro C751 Pro C751EX Pro C901

Pro 1107 Pro 1107EX Pro 1357 Pro 1357EX Pro C5110S Pro 8100S Pro 8110e Pro 8110S Pro 8120e Pro 8120S Pro 8120se Pro 8200EX Pro 907 Pro 907EX Pro C550EX Pro C651EX Pro C700EX Pro C720 Pro C720S Pro C751 Pro C751EX Pro C901

FAX1190L FAX3320L FAX4430L FAX4430NF FAX5510L Securefax 2000M/MI Securefax 5510MSD

FAX1190L 3730 FAX4430L 3770nf 3799

FAX1190L LF312 FAX4430L LF417e F9199/LF510

Sep-09 Jul-09 Sep-09 Jul-09 Jun-13 Aug-13 Oct-15 Aug-13 Oct-15 Aug-13 Aug-13 Nov-16 Sep-09 Jul-09 Mar-10 Nov-11 Mar-10 Feb-10 Feb-10 Aug-11 Aug-11 Oct-10

Jun-15 Aug-13 Jun-15 Aug-13 May-18 Dec-16 Jun-17 Dec-16 Nov-16 Dec-16 Dec-16 Jan-18 Sep-15 Aug-13 May-13 Dec-14 May-13 Jan-12 Jan-12 Nov-14 Nov-14 Mar-15

May-22 Jul-20 May-22 Jul-20 May-25 Dec-23 Jun-23 Dec-23 Nov-23 Dec-23 Dec-23 Jan-25 Aug-22 Jul-20 Apr-20 Nov-21 Apr-20 Jan-19 Dec-18 Nov-21 Nov-21 Feb-22

Jul-10 Jun-07 Jun-07 Jun-07 Sep-02 Sep-00 Oct-06

Jan-14 Feb-16 Nov-16 Jul-16 Dec-13 Aug-11 Jun-11

Dec-20 Jan-23 Nov-23 Jun-23 Nov-20 Jul-18 May-18

Jan-16 Feb-18 Nov-18 Jul-18 Dec-15 Jul-13 May-13

No Yes No Yes Yes Yes Yes No Yes Yes Yes No No No No

2.1 1.8 2.1 0.3 1.8 1.1 0.9 4.9 1.6 1.6 1.6 2.2 6.3 2.7 2.7

Aug-23

Aug-18

No No No No Yes Yes Yes Yes Yes Yes Yes Yes No No No No No No No No No No

2.9 4.8 3.0 4.8 0.1 1.5 1.0 1.5 1.6 1.5 1.5 0.4 2.7 4.8 5.1 3.5 5.1 6.4 6.4 3.6 3.6 3.2

Field Support Summary

DIGITAL DUPLICATORS / PRI-PORT MODEL LIST DD4450

Time Since Discontinuance (Yrs/Months)

Field Support Summary Jun-17 Aug-15 Jun-17 Aug-15 Apr-20 Dec-18 Jun-19 Dec-18 Nov-18 Dec-18 Dec-18 Jan-20 Sep-17 Aug-15 May-15 Nov-16 May-15 Dec-13 Dec-13 Oct-16 Oct-16 Feb-17

FACSIMILE PRODUCTS

DD4450

Support Provided (Yes/No)

DD4450

Jun-12

3

No No Yes Yes No No No

4.4 2.3 1.6 1.9 4.5 6.8 7.0

Field Support Summary Aug-16

Yes

1.8

5/23/2018 As of: 23-May-18

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will be terminated or provided on a fee based only support.

Ricoh Model

Final Month of Termination Introduction Discontinuance Assured Parts of Field Date Date Availability Support

Lanier / Gestetner Model

Savin Model

DD6650P DX3343 DX4545 DX4640PD HQ7000 HQ9000

DD6650P 3183DNP 3275DNP 3585DNP2 3580DNP 3590DNP

DD6650P LDD130 LDD345/CP6250 LDD350d/CP6340D LDD250 LDD280/CP6346

Aficio SP 3400DN Aficio SP 3400N Aficio SP 3410DN Aficio SP 4100NL Aficio SP 4110N-KP Aficio SP 4210N Aficio SP 4310N Aficio SP 5100N Aficio SP 6330N Aficio SP 8200DN Aficio SP 9100DN Aficio SP C231DN Aficio SP C231N Aficio SP C231SF Aficio SP C232DN Aficio SP C232SF Aficio SP C430DN Aficio SP C820DN Aficio SP C821DN Aficio SP C831DN GX e3300N GX e3350N GX e5550N GX e7700N GX7000 SG 3100SNw SG 3110DN SG 3110DNw SG 3110SFNw SG 7100DN SP 100 e SP 1000SF SP 100SF e SP 100SU e SP 112 SP 1200SF SP 1210N SP 213Nw SP 213SFNw SP 213SNw SP 311DNw SP 311SFNw

SP 3400DN SP 3400N SP 3410DN MLP31nl MLP36NKP-SS MLP37N SP 4310N SP 5100N MLP235n MLP150DN MLP175n SP C232DN SP C231N SP C231SF SP C232DN Aficio SP C232SF CLP37DN CLP340D CLP350D SP C831DN GX e3300N GX e3350N GX e5550N

SP 3400DN SP 3400N SP 3410DN LP131nl P136NKP-LS LP37N SP 4310N SP 5100N LP235N LP150DN LP275hdn SP C232DN SP C231N SP C231SF SP C232DN Aficio SP C232SF LP 137CN LP 540C LP 550C SP C831DN GX e3300N GX e3350N GX e5550N

GX7000 SG 3100SNw SG 3110DN SG 3110DNw SG 3110SFNw SG 7100DN

GX7000 SG 3100SNw SG 3110DN SG 3110DNw SG 3110SFNw SG 7100DN

SP 1000SF

AC116

SP 112 NA SP 1210N SP 213Nw SP 213SFNw SP 213SNw SP 311DNw SP 311SFNw

SP 112 NA SP 1210N SP 213Nw SP 213SFNw SP 213SNw SP 311DNw SP 311SFNw

Dec-13 Jul-10 Apr-09 Apr-06 Aug-06 Apr-06

Oct-17 May-15 Jun-12 Oct-13 Jan-15 Oct-13

Oct-24 May-22 May-19 Sep-20 Dec-21 Sep-20

Oct-19 Apr-17 Jun-14 Oct-15 Dec-16 Oct-15

Mar-10 Mar-10 Mar-10 Jun-08 Jun-10 Apr-09 Sep-11 Apr-07 Feb-10 Jun-08 Sep-06 May-09 May-09 Mar-09 May-09 Mar-09 Jul-10 May-09 May-09 Nov-12 Jun-09 Jun-09 Mar-10 May-12 Dec-07 Oct-12 Oct-12 Apr-12 Oct-12 Sep-13 Oct-12 Apr-07 Oct-12 Oct-12 May-14 Aug-11 Aug-11 Oct-14 Oct-14 Oct-14 Sep-13 Sep-13

Apr-12 Apr-12 Apr-12 May-15 Mar-15 Sep-11 Apr-15 Dec-11 Aug-15 Feb-13 Dec-15 Nov-11 Nov-12 Nov-12 Nov-11 Nov-11 Jul-15 Oct-12 Oct-12 Dec-16 Apr-12 Apr-12 Jun-12 Oct-14 Mar-12 Apr-17 Dec-14 Mar-17 Mar-17 Feb-15 Jun-14 Aug-13 Jan-14 Aug-13 May-15 Jan-14 Jan-14 Oct-16 Feb-17 Aug-16 Dec-16 Dec-16

Mar-19 Mar-19 Mar-19 Apr-22 Feb-22 Aug-18 Mar-22 Nov-18 Jul-22 Jan-20 Dec-22 Oct-18 Oct-19 Oct-19 Oct-18 Oct-18 Jun-22 Sep-19 Sep-19 Dec-23 Mar-19 Mar-19 Jun-19 Oct-21 Mar-19 Apr-24 Nov-21 Mar-24 Mar-24 Jan-22 May-21 Aug-20 Dec-20 Jul-20 Apr-22 Jan-21 Jan-21 Oct-23 Feb-24 Aug-23 Dec-23 Dec-23

Apr-14 Apr-14 Apr-14 Apr-17 Feb-17 Aug-13 Mar-17 Nov-13 Jul-17 Feb-15 Dec-17 Oct-13 Nov-14 Nov-14 Oct-13 Nov-13 Jun-17 Oct-14 Oct-14 Dec-18 Apr-14 Apr-14 Jun-14 Sep-16 Mar-14 Apr-19 Nov-16 Mar-19 Mar-19 Jan-17 May-16 Aug-15 Jan-16 Aug-15 Apr-17 Jan-16 Jan-16 Oct-18 Feb-19 Aug-18 Dec-18 Dec-18

PRINTER MODEL LIST

Support Provided (Yes/No)

Time Since Discontinuance (Yrs/Months)

Yes No No No No No

0.6 3.1 5.9 4.6 3.4 4.6

Field Support Summary

4

No No No No No No No No No No No No No No No No No No No Yes No No No No No Yes No Yes Yes No No No No No No No No Yes Yes Yes Yes Yes

6.1 6.1 6.1 3.1 3.2 6.7 3.1 6.5 2.8 5.3 2.5 6.6 5.6 5.5 6.6 6.5 2.9 5.6 5.6 1.5 6.1 6.1 6.0 3.6 6.2 1.1 3.5 1.2 1.2 3.3 4.0 4.8 4.4 4.8 3.1 4.4 4.4 1.6 1.3 1.8 1.5 1.5

5/23/2018 As of: 23-May-18

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will be terminated or provided on a fee based only support.

Ricoh Model

Final Month of Termination Introduction Discontinuance Assured Parts of Field Date Date Availability Support

Lanier / Gestetner Model

Savin Model

SP 3400SF SP 3410SF SP 3500N SP 3500SF SP 3510DN SP 3510SF SP 3600SF SP 3610SF SP 5200DN SP 5200DNG SP 5200S SP 5200SG SP 5200SHT SP 5200SHW SP 5210DN SP 5210DNG SP 5210DNHT SP 5210DNHW SP 5210SF SP 5210SFG SP 5210SFHT SP 5210SFHW SP 5210SR SP 5300DNG SP 8300DN SP C240SF SP C242DN SP C242SF SP C250DN SP C250SF SP C252DN SP C252SF SP C320DN SP C340DN SP C342DN SP C431DN SP C431DNHS SP C431DNHT SP C431DNHW SP C435DN SP C830DN SP C831DN SP W2470

SP 3400SF SP 3410SF SP 3500N SP 3500SF SP 3510DN SP 3510SF SP 3600SF SP 3610SF SP 5200DN SP 5200DNG SP 5200S SP 5200SG SP 5200SHT SP 5200SHW SP 5210DN SP 5210DNG SP 5210DNHT SP 5210DNHW SP 5210SF SP 5210SFG SP 5210SFHT SP 5210SFHW SP 5210SR SP 5300DNG SP 8300DN SP C240SF SP C242DN SP C242SF N/A N/A SP C252DN SP C252SF SP C320DN SP C340DN SP C342DN CLP42DN CLP42DNHS CLP42DNHT CLP42DNHW SP C435DN SP C830DN SP C831DN 2404WDP

SP 3400SF SP 3410SF SP 3500N SP 3500SF SP 3510DN SP 3510SF SP 3600SF SP 3610SF SP 5200DN SP 5200DNG SP 5200S SP 5200SG SP 5200SHT SP 5200SHW SP 5210DN SP 5210DNG SP 5210DNHT SP 5210DNHW SP 5210SF SP 5210SFG SP 5210SFHT SP 5210SFHW SP 5210SR SP 5300DNG SP 8300DN SP C240SF SP C242DN SP C242SF N/A N/A SP C252DN SP C252SF SP C320DN SP C340DN SP C342DN LP142CN LP142CNHS LP142CNHT LP142CNHW SP C435DN SP C830DN SP C831DN LP124W

Context Wide Format Color Scanner IS800C

Context Wide Format Color Scanner IS800C

Context Wide Format Color Scanner IS800C

Feb-10 Feb-10 May-12 Jun-12 May-12 Jun-12 Apr-15 Apr-15 Dec-11 Dec-13 Dec-11 Dec-13 Aug-12 Aug-12 Dec-11 Dec-13 Aug-12 Aug-12 Dec-11 Dec-13 Aug-12 Aug-12 Dec-11 Dec-16 Nov-12 Nov-11 Nov-11 Nov-11 Jun-14 Apr-14 Apr-14 Apr-14 Jul-14 Aug-16 Aug-16 Jun-10 Feb-11 Aug-12 Aug-12 Feb-16 Nov-12 Nov-12 Oct-07

Apr-12 Apr-12 Jul-16 Sep-16 Dec-16 Dec-16 Feb-17 Sep-17 Nov-16 Mar-16 Sep-16 Aug-16 Feb-18 Feb-18 Sep-16 Mar-16 Feb-18 Sep-16 Aug-16 Mar-17 Jun-17 Dec-17 Jun-16 Jan-18 Jun-17 Mar-14 Apr-14 Jul-14 Feb-18 Sep-17 Jul-17 May-17 Aug-16 Dec-17 Nov-17 Sep-15 Nov-15 Nov-15 Nov-15 Aug-17 Feb-17 Dec-16 Mar-14

Apr-19 Apr-19 Jul-23 Sep-23 Dec-23 Dec-23 Feb-24 Sep-24 Nov-23 Feb-23 Sep-23 Aug-23 Feb-25 Feb-25 Sep-23 Feb-23 Feb-25 Sep-23 Aug-23 Mar-24 Jun-24 Dec-24 Jun-24 Jan-25 Jun-24 Feb-21 May-21 Jun-21 Feb-25 Sep-24 Jul-24 May-24 Aug-23 Dec-24 Nov-24 Aug-22 Nov-22 Nov-22 Nov-22 Aug-24 Feb-24 Dec-23 Feb-21

SCANNER MODEL LIST

Apr-14 Apr-14 Jul-18 Sep-18 Dec-18 Dec-18 Feb-19 Sep-19 Nov-18 Mar-18 Sep-18 Aug-18 Feb-20 Feb-20 Sep-18 Mar-18 Feb-20 Sep-18 Aug-18 Mar-19 Jun-19 Dec-19 Jun-18 Jan-20 Jun-19 Feb-16 Apr-16 Jul-16 Feb-20 Sep-19 Jul-19 May-19 Aug-18 Dec-19 Nov-19 Sep-17 Nov-17 Nov-17 Nov-17 Aug-19 Feb-19 Dec-18 Feb-16

Support Provided (Yes/No)

Time Since Discontinuance (Yrs/Months)

No No Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes Yes Yes No Yes Yes Yes Yes Yes Yes Yes Yes Yes No No No Yes Yes Yes Yes Yes Yes Yes No No No No Yes Yes Yes No

6.1 6.1 1.9 1.7 1.5 1.5 1.3 0.7 1.6 2.2 1.7 1.8 0.3 0.3 1.7 2.2 0.3 1.7 1.8 1.2 1.0 0.5 2.0 0.4 1.0 4.2 4.1 3.9 0.3 0.7 0.9 1.1 1.8 0.5 0.6 2.7 2.5 2.5 2.5 0.8 1.3 1.5 4.2

Field Support Summary

All Products Discontinued Prior to 2011

5

Aug-08

Oct-13

Aug-20

Oct-15

No

4.6

Aug-08

Jun-11

Jun-18

May-13

No

7.0

Field Support Summary

5/23/2018 As of: 23-May-18

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will be terminated or provided on a fee based only support.

Ricoh Model

240W 470W 480W Aficio 1013 Aficio 1013F Aficio 1015 Aficio 1018/1018D Aficio 1022 Aficio 1027 Aficio 1035/1035P Aficio 1045 Aficio 1050 Aficio 1055 Aficio 1060 Aficio 1075 Aficio 1085 Aficio 1105 Aficio 1224C S/P Aficio 1232C Aficio 150 Aficio 1515 Aficio 180 Aficio 200 Aficio 2003 Aficio 2015 Aficio 2016/2020 Aficio 2018 Aficio 2018D Aficio 2022/2022SP Aficio 2027/SP Aficio 2035 SP/2045 SP Aficio 2035/2045 Aficio 2051/SP Aficio 2060/SP Aficio 2075/SP Aficio 2090/2105 Aficio 2103 Aficio 220 Aficio 2203 Aficio 2228C/2238C Aficio 2232C Aficio 250 Aficio 270 Aficio 3006 Aficio 3025/3030 Aficio 3035/3045 Aficio 3131 Aficio 3224C/SPF Aficio 3228C/SPF

Savin Model

2400WD 4700WD 4800WD 2513 2513f 2515 2518/2518D 2522 2527 2535/2235/2535P 2545/2245/2545P 2105DP 2555 2560 2575 2585 25105 C2408sp C3210 2015DP 3515 9918DP 9920DP/SDC103 SDC103 4015 8016/8020 4018 4018d 4022 4027/sp 4035Esp 4035/4135G/4035E/4045 4051/SP 4060/SP 4075/SP 4090/4105 SDC103A 9922DP/SDC103E SDC103E C2820/C3828 C3224 9925DP 9927DP SDC306 8025/8030 8035/8045 SDC531 C2410 C2824/spf

Final Month of Termination Introduction Discontinuance Assured Parts of Field Date Date Availability Support

Lanier / Gestetner Model LW310/A045 LW410/A070 LW411/A080 5613/1302 1320f 5515/1502 1802/1802D 5622/2212 5627/2712 3502/3502P 4502/4502P 5505/32105 LD055/5502 LD060/6002 LD075/7502 5685/8502 5705/10502 LD024c/DSc224sp LD032c/DSc232 3215s LD015/DSm415 5218/3218 3220/2703 2703 LD115/DSm615 LD116/LD120 LD118/DSm618 LD118D/DSm618d LD122/DSm622 LD127/DSm627/sp 4035E/4035Esp 3532/4532 LD151/DSm651/SP LD160/DSm660/SP LD175/DSm675/SP LD090/0105, 9002/10512 2703D 3222/2703DE 2703DE LD228c/LD238c, DSc328/DSc338 LD232c/DSc332 5025 MFD/3225 5227/3227 5706/CS206 LD225/LD230 LD235/LD245 LC031/CS331 LD124c/DSc424/spf LD328c/DSc248/spf

Jul-05 Dec-01 Oct-05 Nov-01 Nov-01 Jul-01 Dec-01 Nov-01 Nov-01 May-01 Apr-01 Jul-00 Oct-02 Jul-02 Jul-02 Oct-01 Jul-01 Feb-03 Feb-03 Jan-00 Jun-04 Jul-99 Nov-96 Nov-96 Feb-04 Nov-05 Feb-04 Feb-04 Nov-03 Nov-03 May-03 May-03 Nov-04 Nov-04 Nov-04 Mar-03 Jan-97 Jan-00 Jan-97 Sep-04 Jan-04 Jul-97 Nov-99 Mar-99 Oct-05 Oct-05 Jun-04 Jun-05 Jun-05

6

Apr-08 Nov-05 Apr-09 Jul-04 Jul-04 Mar-04 Feb-04 Oct-03 Oct-03 Jul-03 Jan-04 Jul-01 Dec-04 Dec-04 Dec-04 Aug-03 Nov-03 Feb-05 Feb-05 Jun-01 Feb-07 Jan-04 Feb-00 Feb-99 Nov-05 May-10 Nov-05 Nov-05 Sep-06 Sep-06 Mar-04 Mar-04 Apr-07 Apr-07 Apr-07 Aug-06 Feb-99 Apr-01 Jan-99 Aug-05 Aug-05 Mar-01 Jan-04 Sep-01 Nov-06 Jan-07 May-10 Jun-06 Aug-06

Mar-15 Oct-12 Mar-16 Jun-11 Jun-11 Feb-11 Jan-11 Sep-10 Sep-10 Jun-10 Dec-10 Jun-08 Nov-11 Nov-11 Nov-11 Jul-10 Oct-10 Jan-12 Jan-12 May-08 Jan-14 Dec-10 Jan-07 Jan-06 Dec-12 Apr-17 Oct-12 Oct-12 Aug-13 Aug-13 Feb-11 Feb-11 Mar-14 Mar-14 Mar-14 Jul-13 Jan-06 Mar-08 Dec-05 Jul-12 Jul-12 Feb-08 Dec-10 Aug-08 Sep-13 Dec-12 Apr-17 May-13 Jul-13

Apr-10 Nov-07 Apr-11 Jul-06 Jul-06 Mar-06 Feb-06 Oct-05 Oct-05 Jun-05 Dec-05 Jul-03 Dec-06 Dec-06 Dec-06 Jul-05 Oct-05 Feb-07 Feb-07 Jun-03 Jan-09 Dec-05 Jan-02 Jan-01 Nov-07 Apr-12 Nov-07 Nov-07 Aug-08 Aug-08 Mar-06 Mar-06 Apr-09 Apr-09 Apr-09 Aug-08 Jan-01 Apr-03 Dec-00 Aug-07 Aug-07 Mar-03 Dec-05 Sep-03 Oct-08 Dec-08 Apr-12 May-08 Aug-08

Support Provided (Yes/No)

Time Since Discontinuance (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No

10.1 12.6 9.1 13.9 13.9 14.2 14.3 14.6 14.6 14.9 14.4 16.9 13.5 13.5 13.5 14.8 14.6 13.3 13.3 17.0 11.3 14.4 18.3 19.3 12.6 8.1 12.6 12.6 11.7 11.7 14.2 14.2 11.1 11.1 11.1 11.8 19.3 17.2 19.4 12.8 12.8 17.2 14.4 16.7 11.6 11.4 8.1 12.0 11.8

5/23/2018 As of: 23-May-18

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will be terminated or provided on a fee based only support.

Ricoh Model

Aficio 3235C/SPF Aficio 3245C/SPF Aficio 3260C Aficio 340 Aficio 350 Aficio 3506 Aficio 350E Aficio 355 Aficio 400 Aficio 4006 Aficio 401 Aficio 4106 Aficio 450 Aficio 4506 Aficio 450e/455e Aficio 455 Aficio 500 Aficio 5106 Aficio 5206 Aficio 550 Aficio 551 Aficio 551P Aficio 5560 Aficio 6010 Aficio 6110 Aficio 615C Aficio 650 Aficio 6513 Aficio 700 Aficio 700P Aficio 850 Aficio BP20 Aficio FX10 Aficio MP 161/F/SPF Aficio MP 171/F/SPF Aficio MP 2550SP/SPF Aficio MP 3350SP/SPF Aficio MP 4000SP Aficio MP 5000SP Aficio MP 6000/SP Aficio MP 7000/SP Aficio MP 8000/SP Aficio MP C2000/SPF Aficio MP C2030 Aficio MP C2050/SPF Aficio MP C2500/SPF/G

Savin Model

C3528/spf C4535/spf SC6045 9935D 9935DP SDC326 9935DPE 2035DP 9940DP SDC306A 9940DPC SDC306E 9945DP SDC326A 9945DPE/2045DPE 2045DP 9950DP SDC206 SDC206E 9955DP 2055DP

LD335c/DSc435/spf LD345c/DSc445/spf LD160C/DSc460 3235S 5235 MFD/3235 CS225 3235e 3235 2640E 5806/CS206D 3240 5806E/CS206DE 5245 MFD/3245 5631/CS231 5445 MFD/3245e 5245 MFD/3245 2850E 5606E/2606 5606DC-E/2606E 5255/3325 5455/3355

SDC555 SDC410 SDC410E SGC 1506 9965DP SDC413 2070DP

LC155/CS555 CS210 CS210E LD215cg/GS 106 5265/3265 5813/CS213D 5470/3370

2085DP

5485/3285 BP20 4210 LD016/f/spf/DSm416 LD117/F/SPF LD425sp/spf LD433sp/spf LD040SP LD050SP LD260/SP LD270/SP LD280/SP LD420c/spf LD520CL LD520C/SPF LD425c/spf/g// DSc525/spf

9110DP 816/f/spf 917/F/SPF 9025sp/spf 9033sp/spf 9040SP 9050SP 8060/SP 8070/SP 8080/SP C2020/SPF C9020L C9020/SPF C2525/spf/g

Final Month of Termination Introduction Discontinuance Assured Parts of Field Date Date Availability Support

Lanier / Gestetner Model

Jun-05 Jun-05 Jul-05 Jun-98 Jun-98 Dec-00 Apr-00 Oct-98 Jun-96 Mar-99 Nov-97 Jun-99 Jun-98 Jan-01 Apr-00 Nov-98 Nov-97 Sep-96 Sep-96 Jan-99 May-00 Oct-01 Jul-05 Jun-99 Jul-99 Jul-06 Sep-98 Apr-01 May-00 Oct-01 Jan-00 Oct-05 Sep-97 Feb-07 May-09 Feb-08 Feb-08 Feb-08 Feb-08 Apr-08 Apr-08 Apr-08 Sep-07 Jan-09 Dec-08 Jun-06

7

Aug-06 Aug-06 Mar-08 Apr-99 May-00 Aug-02 May-01 May-00 Mar-98 Sep-01 Nov-99 Oct-00 May-00 Mar-04 Jan-02 Jan-02 Jun-99 Nov-98 Feb-00 May-00 Feb-03 Mar-03 May-09 Feb-03 Mar-01 Nov-08 Jul-00 Feb-06 Aug-03 Aug-03 Feb-01 May-10 Oct-01 Mar-09 Mar-11 Oct-10 Oct-10 Jan-10 Jan-10 Jun-09 Jun-09 Jun-09 Apr-10 Mar-11 Mar-11 Jan-09

Jul-13 Jul-13 Feb-15 Mar-06 Apr-07 Jul-09 Apr-08 Apr-07 Feb-05 Aug-08 Oct-06 Sep-07 Apr-07 Feb-11 Jan-09 Dec-08 May-06 Oct-05 Jan-07 Apr-07 Jan-10 Feb-10 Jun-16 Jan-10 Feb-08 Dec-15 Jun-07 Jan-13 Jul-10 Jul-10 Jan-08 May-17 Sep-08 Apr-16 Feb-18 Sep-17 Sep-17 Dec-16 Dec-16 Sep-16 Sep-16 Sep-16 Mar-17 Feb-18 Feb-18 Feb-16

Aug-08 Aug-08 Mar-10 Mar-01 May-02 Jul-04 May-03 May-02 Feb-00 Sep-03 Oct-01 Oct-02 May-02 Mar-06 Jan-04 Jan-04 May-01 Oct-00 Jan-02 May-02 Jan-05 Feb-05 May-11 Jan-05 Mar-03 Nov-10 Jul-02 Feb-08 Jul-05 Jul-05 Feb-03 Apr-12 Oct-03 Mar-11 Feb-13 Sep-12 Sep-12 Jan-12 Jan-12 Jun-11 Jun-11 Jun-11 Mar-12 Feb-13 Feb-13 Jan-11

Support Provided (Yes/No)

Time Since Discontinuance (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No

11.8 11.8 10.2 19.2 18.1 15.8 17.1 18.1 20.2 16.7 18.6 17.7 18.1 14.2 16.4 16.4 19.0 19.6 18.3 18.1 15.3 15.2 9.1 15.3 17.2 9.6 17.9 12.3 14.8 14.8 17.3 8.1 16.7 9.2 7.2 7.6 7.6 8.4 8.4 9.0 9.0 9.0 8.1 7.2 7.2 9.4