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1. Develop a business profile for Personal Trainer, based on the facts provided. List at least three of Personal Trainer’s business processes. ANSWER: Exercise equipment, a health food store, a pool, a snack bar, sporting goods, child care, child-fitness programs, a teen centre, and a computer cafe. Each of these activities represents a major business function. And each business functions have their own business process. Examples of business processes:         

Create fitness class Schedule fitness instructor Register member in class Sell health food products Sell sporting goods Design training program for member Enter member charges Prepare monthly bills Apply member payments

2. Create an organization chart for Personal Trainer, Inc., using Microsoft Word or a similar program, or you can draw it by hand. In Word 2010 and Word 2007, click the Insert tab on the Ribbon, then Smart Art, then Hierarchy. ANSWER: Organizational chart of Personal Trainer, Inc.,

Janet McDonald Finance

Cassia Umi President

Tai Sung Sales and marketing Reed Cotter Operations Susan Park IT consultant Grey Lewis SuperCenter Manager 3. from the business profile you create, what kind of software exists in the organization. ANSWER: Based on the business profile of personal trainer organization Cassia wants is additional data management capabilities, because of additional information Gray and Susan planning to developed a systematic an organize database to make sure that all data they stored in database is safe and secure to avoid data redundancy.

4. Describe the existing software in terms of structure, architecture, and behaviour. ANSWER:  Structure – The structure of existing software is to support the new business functions developed by the organization.  Architecture – The fundamental organization of a system are connected with the business functions and business process.

 Behaviour – The behaviour of existing software it depends to the software exist. 5. Review the conversation between Susan and Gray. In your opinion, is Gray totally supportive of the new system? Why or why not? Do you agree with the way that Susan responds to Gray’s comments? Why or why not? ANSWER: Gray supports the new system, based on the conversation of Susan and Gray, by the way of talking we will see that Gray is totally supportive because he cooperating with Susan plans and condition. Based on his idea about the present system Gray knowledge is useful to develop a system. Susan offers a specific approach, which Gray seems to accept. Like Susan, me as a student I have to recognize that an IT expert must work effectively with various levels within the organization in order to gain trust, and confidence. Also, Susan must be open arms to gray want she is an outside consultant not a gray boss.

6. What kind of software is necessary for the organization to cater to the present demands of the employees stated above? Should Personal Trainer consider any of the following systems: enterprise computing, transaction processing, business support, knowledge management, or user productivity? Why or why not? ANSWER: Personal Trainer Company should use the types of information system like enterprise computing it is important in accounting; personal trainer currently uses Bumblebee a popular

accounting package this work is to manage its receivables, payables and general ledger enterprise computing also improves data security and reliability. The transaction processing system is used to support the decision support system to help managers make key decisions; Gray need is to move fast when processing a data, documentation or other important files. Business support system might help to Gray. 7. If you are to respond to their need, what are the considerations and activities that you are to specify of the following preliminary development activities? ANSWER:  Concept Exploration – activities are the main purpose in concept exploration, constraints is to developed the company policies and contract requirements  System allocation – Personal Trainer system allocation is to develop the company by using internet access.  Software allocation – Software allocation is a requirement in critical steps in any system development.

8. What particular software process model are you going to recommend? Why? ANSWER: I recommend the waterfall process model because of its advantages:  Waterfall model is simple to implement and also the amount of resources required for it are minimal.  In this model, output is generated after each stage (as seen before), therefore it has high visibility. The client and project manager gets a feel that there is considerable progress. Here it is important to note that in any project psychological factors also play an important role.  Project management, both at internal level and client's level, is easy again because of visible outputs after each phase. Deadlines can be set for the completion of each phase and evaluation can be done from time to time, to check if project is going as per milestones.  This methodology is significantly better than the haphazard approach to develop software. It provides a template into which methods of analysis, design, coding, testing and maintenance can be placed.  This methodology is preferred in projects where quality is more important as compared to schedule or cost.

9. What opportunities might personal trainer have for web based B2C transactions in the future? What about B2B? ANSWER: Online access would be an example of B2C commerce, which would give Personal Trainer to customized Training programs and progress reports. The Personal Trainer can also use B2B commerce it offers a supplier of products or services that it purchases. By opening up a B2B links you can see the business functions of the personal trainer offers like exercise, equipment, a pool, and a snack bar.