19244137 Online Hotel Management System
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Description
Hotel Management System With Online Environment For Hotel Riviera
FHA.SHIBLY SEU/IS/03/MG/031
Outline • • • • • • • •
Background of The Company Introduction to Hotel Management System Technology Used in the HMS System Analysis and My Approach to the System Design Implementation Testing and Evaluation Future of the OHMS
Outline • • • • • • • •
Background of The Company Introduction to Hotel Management System Technology Used in the HMS System Analysis and My Approach to the System Design Implementation Testing and Evaluation Future of the OHMS
Background of the hotel Riviera • The Riviera resort is a Tourist Resort. It is located in the charming fishing town of Batticaloa, in the eastern coastal district of Sri Lanka. This resort was established in 2000.
• This resort has 38 rooms with all the Facilities. • There are double single and family rooms with attached bathrooms. There are in door and out door games facilities with swimming pool. Air-conditioned rooms too are available.
Introduction of current system •
Guest registration
•
Room reservation
•
Food order
•
payment calculation
Problems identified •
It takes more time to reserve the room. So performance of the current system is slow.
•
Now the current system is running manually. So they are facing the following problems.
•
Difficult to handle data accurately and security because of the data lost, viewing by unauthorized people, can’t collect the data at the time.
• Day to day current system is very costly • So security wise is not guarantee to all information and data’s. • If customer wants search their details it very difficult • Processing delay • Not easy to handle room details • Storage problems • Unable to analyze past data • (Update, Search, Delete, Edit), these types of methods are not accessible and not carry with the manual method
Introduction to Online Hotel Management System (OHMS) • To resolve the current problems the Hotel decided to do in Fashionable way so that they no their situation. So Hotel agreed to do in computerized method to resolve the reservations problems. The Hotel believes that advantages of doing in a computerized system.
• The system will help the Hotel Riviera to operate efficiently by eliminating all the time consuming procedures and provide a better service to their customers as well as for the employees in the company.
• Two Main Parts – Web Based Reservation System (Customer’s Perspective) – Hotel Reservation System (Administration Perspective)
Features of the New System • • • • • •
Handling Customer Details Reservations Cancellations Handling Rooms Details Making Payments Features like Update, Searching, Deleting, Editing Record etc... • Generating different kinds of report. • Customers can view videos of hotel rooms with audio explanations. • Customers Make reservations, enquiries and cancellations via online.
Waterfall Development-based Methodology
Method of Analysis • E-R Diagrams • Relations/Tables • Data Flow Diagram – Context Diagram (0 Level DFD) – Level 1 DFD – Level 1 DFD
• Flow Charts
Data Flow Diagram (DFD) • Data Flow diagrams are a network representation of a system. • Four entities that must be represented are: – Data flows: movement of data in the system – Data stores: data repositories for data that is not moving – Processes: transforms of incoming data flows to out going data flows – External entities: sources or destinations outside the specified system boundary
Context Level for Proposed System t e s G u
R e c e p t i o n i s t
R e q e r s f t o m o r s C u R R R e s e q e s e r e f R e v o r r v a t a q G G t o i o u e f o u e i n n r R s F s F t o r t R o o D o D r m e t m o m o m e C o t a a i n i D l D l s f s R e i r m e t a e t R a i q i l t h R C o n e q f l s s o e q f P a r P e f R r m o r y m a f i F y m o o a c o r o C a n e m a v r n t e i l c C n t R e e l i t R e o n y a i l l a j D a b e c t i q f i e l e t o n f o r r m a i F C a F t h t F l s a a c a e c i n c e c i F l i i l i t l a c t i y P t l y a t y l i l P a i i a t e o n y m R e y m i s c e e n e n t i t p t
l s i a e t D n l s i i o n t t a a e i o t r v D a e v n r e s i o t e s R m R r v a r o o o e f e h R s t q e h e R R e t r m i f m n r i o f C n o C
Hotel Reservation System
R e q f o r C C a n a n c e c e l l l R e a t l a i o i q o n n R t f o r R e R e G u G e p p o o r r t q f e s u e t s t o t
Y e M o r P D e R e P a D a r n t a y t a i e t a q f l y y h m e l s i l s R e m e n o r l y R e s e n t F a t D r s e D e c i l v a e i t t i o t a i l s t a i y P r v a t F l s n i a c o a y n R i m e p l i R e t e n y o p o r t P a t d r t e t y m a i e n l s t
n t g e m e a n a M
First Level for Proposed System
`
R e q f or R e s e r va t R e s i on R e q e r v F or m a ti o f or G n F u e s o r m t D e t G u ai l s e s t R e q D e t a i l f or R s o o m D e t 1 R o ai ls o m
s t u e G
C o n f D e t i r m ai ls t he R o o m
R e q C o f n f P a o r P i r m y m a y R e c e t h e e n m e n t i p t P a t y m e n t
r q f o R e
a il s e t o n D n v a ti r r v a t io e s e R e s e R
Req for Room Details
Room Details
Update
3
Room
2
Reservation
Update
t i o n e r v a R e s e t a i ls D
2
1
4
Update
Update
5
F ac il i t y D e ta il s
t e n t m e n y a P y m t y P a s l i i i e c l i t y i l t F a a i c a c r F f o F l e q l a b a i t a i l s R e v a s e i e o r t y D i l i t q f i i l c e a c R F F a e t h m r i n f C o
R e q
e t a i l s
3
Req for available Facility
Facility Process
n l t io l a a n c e C t c e j e o r R
Guest
o R e Facility R f R e e s r R q Payment f q f e s e o r v r o r F a t e r v G u G u e F a c a c i i i l a t e s o i l t i s t t y P t n i y P D e D e t D o n a y a y e D a m t a m t Payment i e n a e t l i s e n l i s t l a i s t d P a d e l y m e e t s t a a i n t D l s i l s 4
Update 6
lis t a e D n ito a vr e s e R
5
Facility details Facility Details
l s i t a d e n i o a l s l t i l e t a c n d e a n r C a t i o f o l l e e q c R n C a 7
n l a ti o e l a n c f o r C q e R
t s e u G
R e c e p t i o n i s t
e m t h o n f ir C o o m e R m t h f ir n o C
Reservation Process
Payment Process
f i r m C o n
i l s e t a D i o n r v a t e s e R
Cancellation Process
Update
Cancellation
R e q
Report Process
C f a n o r C a R c e l l a n c e q e t i f l o n l o r a G o R e t i G u u e e s p o n R s t e t r p o t D D
R e q Y R M e q o n e a r f o r P e t l t f P h l y R o r a i a y y a l F e y s m R e s e a c m e s e i r v n t F a l i y e n t D D e c i t P r v a a t i o l i t t a i e t y a y m i o n n R t a i l P a s l e e s R y m n t e p p o d r o e n t e t r t t a i l s
e t a i l s
e n t g e m a n M a
r t
Second Level for Proposed System s t u e G
R e q f o r R o om D et ai l s R o o m D e t a il s C o n f i r m t he R o o m
1.2 Req for Room Details
R e q f o r R e R e s e s e r v a r v a R e q t i o t i o n F f o n F r G o r m G u u o e s r m e s t t D e t a i l s
Inquiry Process Room Details
Room
3
D e t a i l s
1.1
Reservation Process t io n e r v a e s fo r R q e R l s a i e t
D io n a t r v e s e a ti o n v R e s e r
Receptionist
h e R i r m t o o m C o n f t h e R f i r m n o C
Update
2
Reservation
Update 1
l s i t a e D n o i t v a r e s e R 5
Cancellation Process
R e s e r v a t i o n D e t a i l s
Guest
2 Payment Process
Mapping ER Diagram for Reservation System Room
M
M
Customer
Room : room_ID , room_No, room_Date, reser vation_Date
Roomcustomer : room_ID, cu st_ID
Customer: cu st_ID, cust_name, cus t_address, cus t_tpno, cus t_email
Payment
M
1
Customer
Payment : Pay_ID, amount, d ate, cust_ID
Customer: cu st_ID, cust_name, cus t_address, cus t_tpno, cus t_email
Banquet
M
M
Customer
Banquet : banq_ ID, date_reser ved, time_start, time_end, time_served, function
BanquetCustomer : b anq_ID, cust_ID
Customer: cu st_ID, cust_name, cus t_address, cus t_tpno, cus t_email
Pool
1
M
Customer
Pool : pool_ No, descrip tion , p rice
Customer: cus t_ID, cust_name, cus t_address, cust_tpno, cust_email , pool_No Restaurant
1
M
Customer
Restaurant : rest_ID, food_ ID, descri ption, pric e, total_ Amount Customer: cus t_ID, cust_name, cus t_address, cust_tpno, cust_email , rest_ID
Booking
M
1
Customer
Booking : booking_ID, date, cust_ID
Customer: cu st_ID, cust_name, cus t_address, cus t_tpno, cus t_email
Bar
1
M
Customer
Bar: bar_ID, Liquor _No, descr iption, quantity, sellin g_Pric e, expir y_date
Flow Charts
Start
Log In To the System
Startup Screen
Main Screen
Data Process
Guest update
T
Guest update Procedure
F Make room reservation
T
Room Reservation Procedure
F T Room selection
F
Room selction Procedure
F
Room reservataion
T
Reservation
F Food order Procedure
Food order
T
F Bar order
T
Bar order Procedure
F Report Selection F
Log Off From the System
Stop
T
Report Procedure
Technology Used in the SOSM System • The technologies that should be taken into consideration when implementing the system are as follows: – Re-usability – Efficiency and performance
Tools to be used in developing the system
• Graphic Editor Software • Adobe Photoshop will be used as a graphic editor. Since it is not complex to work and it has more sophisticated features.
• Web Development Tool • Macromedia Dreamweaver version 8 will be used for web development tool.
Development Language Requirements • Familiarity • Web Support • Rapid Development • Execution Speed and Efficiency
• Database Software SQL Server 2000 and MS Access were selected as the database software for this project out of the available software in the market.
• Operating System – Windows is selected as the operating system software since it works well or run well PHP and VB.
• Programming Language – PHP – Hypertext Pre-processor:-PHP is a server-side scripting language. Although it was originally designed to run under Linux using the Apache Web server. – VB (Visual Basic) language for Administrators perspective reservation system.
•
Apache as the Web Server The Apache Web Server, maintain by the Apache Software foundation, is currently the most popular Web server because its stability, efficiency, portability, security and small size and mainly it is Open Source.
Design • Software Architecture, • Input and Output Design, • Interface Design and • Security Design
VB Designs
Menu and screen Form designs.
Login
User name
Pass word
Ok
Cancel
Create a login by administrator for administrator and user
Admin user
Date
Time
User name
Add
Save
Main
Exit
Pass word
Update
Delete
Guest New
Old
Guest Id Last name
First name
Mid init
Address Age Tel no
Sex
Nationality
Company Ok
Show all
Cancel
Banquet reservation form
Banquet reservation Date reserved
Location
Client
Fax
Address
Engineering
Contact no
Meal type
Time start
Time end
Time served
Description
Function
Price
Setup Backdrop
Quantity Amount Time end Cancel
Save
This form shows Room reservation Room reservation Room no
Room type
Room rate Reservation no Guest id Room no Reservation date Checkout date
Back
Show all
Save
Room and banquet confirmation form design Room and banquet confirmation Room
Banquet
Reservation no
view confirmation date
Guest ID
Room no
view expire reservation
Reservation date
view confirmed
Date reserved
Show all
Length of stay
close
Status
Web based Design
Web page designs • Main web page description Header of web page
Page Links
Welcome part
Description on particular links.
Client Access
Footer
Links •
LINKS Manager’s link Introduction Rooms Video Clips Online Room reservation Banquet reservation
Our Services Foods and Beverages Feedbacks
Pool About Srilanka Further Information's
Implementation Implementation Plan This plan describes how the developed system will be deployed. It contains an overview of the system,
• The system to be implemented is an Online Hotel Management for Hotel Reveira. • It is a web-base and a Visual Basic developed to run on a PHP/MySQL/Apache server and in Visual Basic. • This is developed to assist the company in providing a better reservation service to their manages,and to the Customers also.
Major task required for the implementation of the system
• Providing overall planning and coordination for the implementation. • Providing appropriate training for personnel • Ensuring that the user manual is available for the implementation effort • Ensuring that all prerequisites are met. • Performing data conversion before loading the data into the developed system.
Description of the implementation • Firstly, the web server software (Apache) and database software (Mysql) are checked if they are present, if unavailable, they are installed. • PHP and VB software is deployed • The System developed is then implemented.
• Also instead of using above first three steps you can use the Xampp, which is consider a open source package that comes with the Apache server mysql database as a configured one. • Import a Database backup. • The system implemented is tested in the client PC’s.
Implementation of Database • The database tables were successfully created using My SQL and MS Access. • All the tables mentioned were designed and implemented appropriately with the appropriate fields and their data types.
Testing and Evaluation • Component Testing The program deals with database and some ActiveX controls and references some runtime libraries therefore it was essential to test if they are properly referenced or not. • installed Visual Basic 6.0 and Crystal Reports on the target test machine and run the system. All of them were successfully running without any problems
Integration Testing • This test was mainly carried out to see the links between a forms and reports in the system. There are a number of different forms and reports linked together. So it was necessary to check the operability of the links found on the multiple document interface (MDI) form.
• This testing mainly focused to check whether links between the forms and reports in the system work correctly. There are two kinds of test within this testing process.
–
Test links from the MDI form to other forms: when the user clicks on the menu, it will call respective form.
–
For example: when the user clicks on “Guest” menu, it will open Guest window.
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