182739013 Wincore Error Codes PDF

Application Error Classes

Transaction Framework (Class 6434)

Application Error Classes The following sections describe the application specific errors which are generated by ProCash/NDC or ProCash/DDC. Typically those errors are used in cases if no CSC-W32 device error is available from the operating system. In addition the application generates internal error messages for some return codes of the ProDevice (WOSA) interface.

Transaction Framework (Class 6434) The following table lists those errors which are generated by the Transaction Framework (dcsttfw.dll). Table 75: Transaction Framework Error Table Table Cla ss

Error Co Code [1]

TOPMSG Number

Description

64 34

00 01

103 1

Card was capt ure d

64 34

00 02

103 2

Receipt printer not confi gured

64 34

00 03

103 2

State ment printer not con figured

64 34

00 04

103 2

State ment h as b een retrac ted

64 34

00 05

103 9

De posit error

64 34

00 06

102 1

De posit c ancele d

64 34

00 07

102 2

De posit ti meou t

64 34

00 08

102 3

De posit no t co nfig ure d

64 34

00 09

102 9

Cash d ispenser not c onfigured

64 34

00 0A

103 3

Journal prin ter general erro r

64 34

00 0B

103 6

Receipt printer general error

64 34

00 0C

1 03 5

Docum ent printer general error

64 34

00 0D

103 1

Card re ader general error

64 34

00 0E

103 3

Journal prin ter error, spo oler acti ve

64 34

00 10

""

Cash h as been retracted

64 34

00 11

103 9

De posit shutter could not be ope ned

64 34

00 12

103 8

Vandal Guard could not be open ed

64 34

00 13

103 1

Card re ad tres hold maximu m reached

64 34

00 14

""

Cassette h as l ow bill s

64 34

00 15

104 9

Paper l ow on journal print er

64 34

00 16

105 0

Paper l ow on receipt print er

July 2006

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Transaction Framework (Class 6434)

Application Error Classes

64 34

00 1 7

105 1

Paper l ow on d ocum ent pri nter

64 34

00 1 8

150 1

Try to dispense with m oney in transport

64 34

00 1 9

103 1

Card wri te atte mpt bu t no d ata to write

64 34

00 2 0

102 9

Cash d ispens er shu tter error

64 34

00 2 1

103 9

De posi t bi n missin g

64 34

00 2 2

103 9

De posit jam

64 34

00 2 3

103 9

De posi t envelope j am d uring d ispense

64 34

00 2 4

103 9

De posit no envelop es availab le

64 34

00 2 5

103 9

De posit prin ter fai lure

64 34

00 2 6

103 9

De posit wrong enve lope size

64 34

00 2 7

103 9

De posit shutter no t cl os ed

64 34

00 2 8

103 9

De posit bi n i s ov erfille d

64 34

00 2 9

103 1

Card Reader bin is overfilled

64 34

00 2 A

10 2 9

CAS: d ial og (907) timeou t whil e service dispenser

64 34

00 2 B

10 2 9

CAS: d ialog (907) c ancel w hile servic e disp enser

64 34

00 2 C

102 3

CAS: d ial og (906) timeou t whil e service deposit module

64 34

00 2 D

102 3

CAS: d ialog (906) c ancel w hile servic e de posit mo dul e

64 34

00 2 E

10 3 5

CAS: di alog (907) tim eout while servic e statem ent printer

64 34

00 2 F

10 3 5

CAS: d ialog (907) c ancel w hile service sta temen t printer

64 34

003 0

103 9

Enve lop e dispenser l ow

64 34

00 3 1

103 9

Enve lop e dispenser em pty

64 34

003 2

103 9

Enve lop e dispenser error

64 34

003 3

103 9

Enve lop e dispenser j am

64 34

00 3 4

103 9

Enve lop e dispen ser shutter no t close

64 34

00 3 5

103 9

Enve lop e dispen ser shutter no t open

64 34

00 3 6

103 2

State ment capture bin f ull

64 34

00 3 7

103 3

Journal paper nearl y e mpty

64 34

00 3 8

103 3

Receipt paper ne arly empty

64 34

00 3 9

103 9

Shutter no t cl os e or mon ey j am, n o dispe nse operati on

64 34

00 3 A

10 3 1

Card mani pula tion detected w hil e wai ting for card

64 34

00 3 B

10 3 3

Journal print er error, spo oler active

64 34

00 3 C

103 3

Journal print er ok, reprint starte d

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Application Error Classes

Cash Dispenser Framework (class 643A)

64 34

00 41

103 3

Journal paper jam or paper em pty

64 34

00 42

103 1

Card was capt ure d after ja m

64 34

00 43

103 3

Hard disk free space low (warning) / out (error)

64 34

00 44

103 1

Card write att empte d but track for wri tin g not i nsta lle d

64 34

00 45

103 1

Card write c omma nd faile d

64 34

00 46

103 1

Card tra p ac tiv e (Leba nese Loop)

64 34

00 47

103 1

M outh p iece removed (vandalism)

64 34

00 48

103 1

Card re ader skim min g activ e

64 34

00 50

106 1

Co inOut h opper low or out

64 34

00 51

106 1

Co inOut l ow condi tion not set

64 34

00 52

106 1

Co inOut h opper empty, n o dispense attemp ted

64 34

00 53

106 1

Co inOut m odul e in operati ve b efore di spe nse

64 34

00 54

106 1

Co inOut h opper low, n o dispense a ttempt ed

64 34

00 55

106 1

Co inOut d is pense error, but coins dispensed

64 34

00 56

106 1

Co inOut dispens e error, hopper j am, but partial dis pense possible

64 34

00 57

106 1

Co inOut d is pense fatal error, no coins dispens ed

Cash Dispenser Framework (class 643A) The following table lists all errors which are generated by the Cash Dispenser Framework (dccdmfw.dll). Table 76: Cash Dispenser Framework Error Table Table Cla ss

Error Co Code [1]

TOPMSG Number

Description

64 3A

00 01

102 9

I nval id cassette nu mber

64 3A

00 02

104 1

Cash cann ot be d ispens ed

64 3A

00 03

102 9

Cash cann ot be d ispens ed wh ile saf e door op en

64 3A

00 04

102 9

Re ject cassette or whole dispenser not operational

64 3A

00 05

102 9

Re ject cassette overfill ed

64 3A

00 06

102 9

M axi mum re tracts reached

64 3A

00 07

102 9

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Cash Dispenser Framework (class 643A)

Application Error Classes

The following table lists ProTopas ProTopas return codes from the Cash Dispenser device Framework which are mapped to the hexadecimal hexade cimal error codes assigned to class 643A. Table 77: Cash Dispenser return code table Clas s CDM return Code

Error Code [1]

TOPMSG Number

Description

64 3A

-3 31

FEB5

1029

Order n ot allowe d

64 3A

-3 30

FEB6

1029

Sh utter not closed

64 3A

-3 24

FEBC

1029

Present j ob active

64 3A

-3 23

FEBD

1029

No i tems to present

64 3A

-3 22

FEBE

1029

Unknown present error

64 3A

-3 21

FEBF

1029

Error in b il ls prese nta tion

64 3A

-3 20

FEC0

1029

Deno mina tion error

64 3A

-3 17

FEC3

1029

No docum ents (no bills)

64 3A

-3 16

FEC4

1029

Inv alid cash unit

64 3A

-3 15

FEC5

1029

Sh utter closed

64 3A

-3 14

FEC6

1029

Sh utter open

64 3A

-3 13

FEC7

1029

Sh utter not o pen

64 3A

-3 12

FEC8

1029

Invalid retract

64 3A

-3 11

FEC9

1029

Sa fe door op en

64 3A

-3 10

FECA

1029

Position locke d

64 3A

-3 09

FECB

1029

Invalid posi tion

64 3A

-3 08

FECC

1029

Doc umen ts, bill s left in transport

64 3A

-3 07

FECD

1029

To o many docum ents d ispensed

64 3A

-3 06

FECE

1029

Dis penser i s not abl e to di spe nse (door op en or erro r with reject cassette)

64 3A

-3 05

FECF

1029

No curre ncy mi x

64 3A

-3 04

FED0

1029

Inv ali d mi x type

64 3A

-3 03

FED1

1029

Inv alid de nomi nation

64 3A

-3 02

FED2

1029

Cash uni t error

64 3A

-3 01

FED3

1029

Inv alid tel ler ID

64 3A

-3 00

FED4

1029

Inv ali d c urre ncy

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Application Error Classes

Security Overlay Framework (Class 643C)

Security Overlay Framework (Class 643C) The following table lists those errors which are generated by the Security Overlay Framework (dcsecure.dll). Table 78: Transaction Framework Error Table Table Cla ss

Error Co Code [1]

TOPMSG Number

Description

64 3C

00 01

1 50 0

Set key error, possibly wrong s ec urity keys loa ded

64 3C

00 02

1 50 0

PIN check error, possibl y wron g securi ty keys

64 3C

00 03

150 0

Error whil e creating PIN b lock for rem ote PIN block buffer included in transaction request message

64 3C

00 04

1 50 0

The correct MAC could no t be calculated

64 3C

00 05

1 50 0

Key error whi le initializing transact ion, possi bly no keys loaded in EDM or EPP

[1]

This This error error code code can can be be inter interpre prete ted d as a WARN WARNIN ING G or ERR ERROR OR class class by the ProCash/NDC or ProCash/DDC application.