1033173 Plant QRQC Form

QRQC - 8D (Quick Response Quality Control)

Steps

5W / 2H´s 1st Problem Definition

Date Opened:

Meeting Dates:

Milestone Review D3: Quality Manager / Owner / Production Mgr. Definition of incident is clear ? NO YES

D1 to D3 1-24 hours

D6: QRQC Owner: Production Mgr. / Logistic Mgr. / Quality Mgr. etc. Name/ Signature:

D4

D8: Responsible Mgr: Plant / Quality Mgr. / Production Mgr etc. Name/ Signature:

D2- Problem Description

Team: (D1)

IS

IS NOT

Tracking Data

What is the problem?

Part Number, Revision, & Part Name:

Why is it a ptoblem?

Affected Customer:

When the problem happened? When was the problem created?

Risks on similar processes, machines, plants?

Who found the problem? Who created the problem?

Is there a safety risk? If yes, explain.

Where was the problem found? Where was the problem created?

Problem Statement: (Used for initiating the root cause analysis. Shall define the following: Object (what is having the problem) & Defect (what is wrong or abnormal / undesirable)

How the problem was found ?

D5 to D8

How many? How Big?

Re-occurrence:

YES

Provide OK and NOK parts at the beginning of the analysis.

NO

YES

Need to warn other plants/R&D?

NO

D3 – Temporary Countermeasures Containment Actions

Responsible

ECD

ACD

Lot no.

Effective (Y/N)

New Risk Detected (Y/N)

Comments/ Conclusions

D4 – Possible Cause & Root Cause D4.1 Why did it escape?

D4.2 Why was it made?

D4.3 Why wasn't it prevented

Why 1:

Why 1:

Why 1:

Why 2:

Why 2:

Why 2:

Why 3:

Why 3:

Why 3:

Why 4:

Root Cause 1:

Why 4:

Root Cause 2:

Root Cause 3:

Root Cause 1:

Why 4:

Root Cause 2:

Root Cause 3:

Root Cause 1:

Root Cause 2:

Root Cause 3:

How were these root causes verified / validated? If you reject any of these root causes, why?

How were these root causes verified / validated? If you reject any of these root causes, why?

How were these root causes verified / validated? If you reject any of these root causes, why?

What data / evidence supports this event as the root cause? (Attach it) Example : Measurement, Sorting, Testing, etc.

What data / evidence supports this event as the root cause? (Attach it) Example : Measurement, Sorting, Testing, etc.

What data / evidence supports this event as the root cause? (Attach it) Example : Measurement, Sorting, Testing, etc.

D5 - Corrective Actions & D6 - Verify Results (Process, Machines, Standards, Hazard identification, risk assessment and determining controls) Permanent Corrective Actions

Responsible

ECD

ACD

Lot no.

Effective (Y/N)

New Risk Detected (Y/N)

Verification Method

Verified by: & Date

D3 & D5. Indicators follow-up by date of Manufacture/ Occurrence / Action Implemented

D7 – Prevent Recurrence Who needs to be informed of the solution?

How did you verify this will prevent recurrence?

Was the corrective actions implemented on the similar products?

What did you change that will prevent recurrence of the root cause?

Was the Master FMEA (DFMEA/PFMEA) updated? If yes, list document number, if no explain why not?

Was the Master Control Plan, First piece inspection, operator instruction, maintenance plan, etc., updated? If yes, list document number, if no explain why not?

Was Lesson Learned Created? If yes list format of lesson & location, if no explain why not?

Document No: 1033173 Rev. 1 Related Document to KSS064

Explain how the lesson learned was shared with other facilities.

What went well in this investigation? / What did not go well?

D8 - Congratulate the team