01.01 - Maintain Housekeeping

1.

INTRODUCTION Task Outline Profile (TOP) is part of the Training Manual which provides a bridging linkage between NOSS and learning requirements. The document is prepared to assist curriculum developer in determining teaching delivery and acquiring learning experience by the trainee. By analysing each step, underpinning

knowledge

and

skills

components

are

identified

and

incorporated, so that the learning experience embedded into every step will equip the trainee sufficiently to master the desired competency. Each TOP is linked to the task of competencies as prescribed in the NOSS. TOP comprises of seven (7) components which includes Task Information; Task Objective; Recommended Training Duration; Task Profile; TOP Table; Tools, Equipment and Materials (TEM) and References. The components of TOP Table specify Steps, Learning Outcome, Knowledge, Skills and Core Abilities Competencies. 2. USAGE OF TASK OUTLINE PROFILE (TOP) TOP is used to: i.

Provide information pertaining to the mode and scope of coverage for the Task to be performed;

ii.

Assist in planning, implementation and evaluation of training programme;

iii.

Provide reference in determining assessment requirements for knowledge and skills;

iv. v.

Ensure effectiveness of training delivery; Ensure

uniformity

of

training

delivery

among

providers in term of Training Content and Assessment Criteria.

1

training

3. JOB PROFILE CHART JOB PROFILE CHART FOR: N-011-1 BEAUTICIAN LEVEL 1 N-011-2 AESTHETICIAN - LEVEL 2 N-011-3 AESTHETICIAN THERAPIST - LEVEL DUTY

TASK

ADMINISTER SAFETY PRACTISE 01 ADHERE HYGIENE

02 POTRAY PERSONAL APPEARANCE AND COMMUNICATION 03 PERFORM FACIAL CARE TREATMENT 04

Maintain housekeeping 01.01

L1

Practice personal hygiene 02.01

L1

Practise professional ethics 03.01

L1

L1

Apply mask

04.07

01.02

L1

Practice salon hygiene 02.02

L1

Practise professional grooming

Prepare facial work area 04.01

Maintain first aid Apply First Aid Kit Handle fire kit procedure extinguisher

03.02

L1

02.03

04.08

L1

L1

03.03

Build personal development

L1

Analyse skin

L1

01.04

Maintain public hygiene

04.03

Carry out facial toning/Moisturisi ng L1

L1

Practise professional posture and deportment

Carry out cleansing procedures 04.02

01.03

L1

2

03.04

L1

Carry out deep cleansing procedure L1

04.04

L1

Handle client

03.05

L1

Extract comedones and pastules 04.05

L1

Maintain public relationship

03.06

L1

Carry out facial massage 04.06

L1

PERFORM MAKEUP 05 PERFORM MANICURE/PEDICU RE 06

Prepare make-up work area 05.01

L1

Prepare manicure/ pedicure work area 06.01

L1

Massage legs

06.07

L1

Carry out colour coordination 05.02

L1

Carry out water manicure

06.02

L1

Carry out day make-up 05.03

L1

Carry out hot oil manicure

06.03

L1

Carry out evening make-up 05.04

L1

Massage hands

Carry out water pedicure

06.04

06.05

L1

06.08

Carry out waxing / superfluous hair lightening consultation 07.02 L1

Carry out patch test for superfluous hair lightening/ depilatory 07.03 L1

Carry out warm wax

ENHANCE EYELASHES/ EYEBROW

Carry out eyebrow shaping

Apply false eye lashes

Apply semi permanent individual lashes

Carry out eyelash perming

PERFORM ELECTRICAL TREATMENT 09

L1

Carry out facial galvanic treatment 09.01

L2

L1

L1

Prepare superfluous hair lightening / depilatory service work area 07.01 L1

08.01

06.06

Vanish nail

PERFORM SUPERFLUOUS HAIR LIGHTENING DEPILATORY SERVICE 07

08

L1

Carry out hot oil pedicure

08.02

L2

Carry out facial micro-current treatment 09.02

L2

08.03

L2

Carry out facial ultra sound treatment 09.03 3

L2

07.04

08.04

L1

L2

Carry out facial vacuum suction treatment 09.04

L2

Carry out hot wax

07.05

L1

Carry out superfluous hair lightening 07.06

L1

Carry out eyelashes and eyebrow tinting 08.05

L2

Carry out facial faradic treatment 09.05

L2

Carry out facial high frequency treatment 09.06

L2

PERFORM EYE CONTOUR TREATMENT 10 PERFORM ELECTRICAL TREATMENT 11 PERFORM CORRECTIVE MAKE – UP 12 PERFORM OPERATION FUNCTION 13 PERFORM BODY SLIMMING TREATMENT 14

Analyse eye contour 10.01

Carry out eye contour cleansing

L2

Apply setting mask 11.01

L2

Carry out bridal make-up 12.01

L2

Carry out cost saving practice 13.01

L3

Carry out figure diagnosis 14.01

L3

Carry out gyratory message 14.07

10.02

L2

Apply nonsetting mask 11.02

L2

Carry out photographic make-up 12.02

L2

Carry out sales procedures 13.02

L3

Carry out wet heat therapy 14.02

L3

Carry out body galvanic treatment L3

14.08

L3

Carry out eye contour massage 10.03

L2

Apply hot oil mask 11.03

L2

Carry out cosmetic camouflage 12.03

L2

L3

Carry out dry heat therapy 14.03

L3

Carry out body indirect high frequency treatment 14.09 4

10.04

L2

Apply paraffin wax mask 11.04

L2

Carry out stage make-up

Maintain salon inventory 13.03

Carry out eye contour masking

L3

12.04

L2

Carry out eye contour protection 10.05

L2

Apply thermal mask 11.05

L2

Apply specialised mask 11.06

L2

Carry out water proof make-up 12.05

L2

Handle salon administration 13.04

L3

Carry out cold body wrap 14.04

L3

Carry out body micro- current treatment 14.10

L3

Carry out warm body wrap 14.05

L3

Carry out body faradic treatment 14.11

L3

Carry out body vacuum suction therapy 14.06

L3

Carry out ultra sound treatment

14.12

L3

Carry out slimming body massage 14.13 PERFORM DECOLLETE TREATMENT 15 PERFORM SUPERVISORY FUNCTION 16

L3

Carry out decollete analyse 15.01

14.14

L3

Carry out decollete cleansing L3

Ensure safety of workforce 16.01

Carry out home care advice

L3

15.02

Carry out decollete deep cleansing L3

Monitor salon workforce 16.02

L3

15.03

L3

Carry out performance recommendatio n 16.03 L3

5

Carry out decollete massage 15.04

Carry out decollete masking L3

15.05

Carry out decollete protection care L3

15.06

L3

TASK OUTLINE PROFILE

Job Title

Beautician

Programme Code

N-011-1

Level

1

Duty No

01

Task No

01.01

6

4.

1.

2.

TASK INFORMATION Job Title

N-0111

Duty

01

Task

01-01

Beautician Administer Safety Practice Maintain Housekeeping

TASK OBJECTIVE The trainee will be able to maintain housekeeping using cleaning aids and tools so that the work place is cleaned and tidied.

3.

RECOMMENDED TRAINING DURATION Theory

:

3 hours

Practical

:

9 hours

TASK PROFILE

7

OCCUPATION: BEAUTICIAN DUTY NO 01 DUTY: ADMINISTER SAFETY PRACTICE TASK NO 01.01 TASK: MAINTAIN HOUSEKEEPING LEVEL L1 PERFORMANCE STANDARD: MAINTAIN HOUSEKEEPING USING CLEANING AIDS AND TOOLS SO THAT THE WORK PLACE IS CLEANED AND TIDIED SUB TASK/STEP ENABLING REQUIREMENTS TOOLS/EQUIPMENT/MATERIALS (Knowledge, Skill, Attitude and Safety) 1. Upkeep reception area Knowledge of: - Telephone 1.1 Cleanliness, arrangement and - Flower decoration of reception area - Feather duster - Posters - Dustbin Ability to: - Tissue paper 1.1 Clean, arrange and decorate - Towels reception area - Couch covers 2. Upkeep dressing room Knowledge of: 2.1 Facilities of dressing room 2.2 Tidiness and cleanliness of dressing room Ability to: 2.1 Determine facilities of dressing room 2.2 Clean and tidy dressing room 3. Upkeep cleanliness of cubicles

Knowledge of: 3.1 Hygiene and cleanliness of cubicle Ability to: 3.1 Exercise hygiene Attitude: - Ensure cubicle hygiene and cleanliness at all time

8

5.

TASK OUTLINE PROFILE TABLE

No

STEP

1.

Upkeep reception area

LEARNING OUTCOME Upon completion of the step, the trainee will be able to: •

• •

describe the methods of arrangement, cleanliness and decoration at the reception area build up image of the reception area ensure comfortable environment

KNOWLEDGE

1. 1

Cleanliness, arrangement and decoration of reception area •

Describe the methods of arrangement and decoration at reception area Telephone Plants and flowers Reception table Lighting Display units Wall posters Chairs • Explain cleanliness concept at reception area Wipe display daily No food Professional image Waste disposal

9

SKILLS

1. 1

Clean, arrange and decorate reception area

• • •

Demonstrate the methods of cleaning, arranging and decorating the reception area Ascertain comfortable environment Adhere to safety and hygienic practices

No

2.

LEARNING OUTCOME

STEP

Upkeep dressing room

Upon completion of the step, the trainee will be able to: • • • •

describe the facilities of dressing area explain the functions of dressing room ensure tidiness and cleanliness of dressing room set up the dressing rooms

KNOWLEDGE

2. 1

Facilities of dressing room

SKILLS

2. 1

•

Describe the facilities available at the dressing area Mirror Hair dryer Comb Explain the functions of dressing area Changing outfit Styling hair

2. 2

Tidiness and cleanliness of dressing room •

Explain the importance of tidiness and cleanliness of dressing room o Cross infection o Hygiene - salon hygiene - public hygiene Health Professional image

10

Determine facilities of dressing room

Interpret the functions of dressing area Identify the facilities of dressing area Check that the facilities are well maintained Adhere to safety and hygienic practices

2. 2

Clean and tidy dressing room • •

Check the cleanliness and tidiness of dressing room Adhere to safety and hygienic practices

No

3.

LEARNING OUTCOME

STEP

Upkeep cleanliness of cubicles

Upon completion of the step, the trainee will be able to: •

• •

describe the policy of maintaining hygiene and cleanliness at the cubicles implement the policy for up keeping cubicles ensure cleanliness and hygiene of cubicle

KNOWLEDGE

3.1

Hygiene and cleanliness of cubicle

•

Describe the policy (SOP) to maintain hygiene and cleanliness of cubicles Sterilisation of tools Daily waste disposal Floor Lighting Couch Towels Stool • Explain the importance of maintaining hygiene and cleanliness of cubicle

11

SKILLS

3. 1

Exercise hygiene

Implement the policy (SOP) for up keeping cubicles Adhere to safety and hygienic practices

12

No

STEP

LEARNING OUTCOME

KNOWLEDGE

SKILLS Core Abilities Competencies 01.0

Identify and gather information

1 01.0

Document information, procedures or

2 02.0

process Interpret and follow manuals,

1 02.0

instructions and SOP’s Communicate clearly

3 02.0 4 03.0

Accept responsibility for own work

3 03.0

and work area Demonstrate safety skills

5 06.0

Understand systems

1 06.0

Comply with and follow chain of

2 06.0

command Identify and highlight problems

3

13

Prepare brief reports and checklists using standard forms

6.

TOOLS, EQUIPMENT AND MATERIALS No .

7.

Ratio: (Equipment : Trainee) 1:25

Item

1.

Telephone

2.

Flower

1:25

3.

Feather duster

1:25

4.

Posters - optional

1:25

5.

Dustbin

1:25

6.

Tissue paper (1 box)

1:25

7.

Towels

1:2

8.

Stationery

1:1

9.

Couch covers

1:25

REFERENCE(S) Mo Rosser, (2006), Body Therapy & Facial Work 3rd Edition, Hodder

(1)

Arnold, ISBN 978-0-340-92605-5, chapter 2, pg. 20 – 44. (2)

Wong, Joon Lian, ( 2005), Persolekan Tingkatan 4 dan 5, Dewan Bahasa Dan Pustaka, ISBN 983-62-8664-0, chapter 2, pg. 35 – 43. (3)

Susan Cressy , (1998), The Beauty Therapy for NVQ Levels 1, 2 and 3 Third Edition, Butterworth Heinemann, ISBN 0-7506-3825-4, chapter 2, pg. 20 – 23.

(4)

A S Hornby, (2000), Oxford Advanced Learner’s Dictionary, Sixth Edition, ISBN 0-19- 431564-9.

14