PERAN APOTEKER DI ERA JAMINAN KESEHAT KESEHATAN NASIONAL ( TUGAS KARYA ILMIAH BAHASA INDONESIA )
DI SUSUN OLEH : KHOERUL ANNAH 2016210132 KELAS D
FAKULTAS FARMASI UNIVERSITAS PANCASILA JAKARTA 2017
KATA PENGANTAR
Dengan mene!"# nama A$$a% S&T ang Ma%a 'enga% $ag Ma%a 'anaang* Kam +an,a#-an +",a .an +", "-"/ a#a -e%a./a#Na* ang #e$a% me$m+a%-an /a%ma#* %.aa%* .an naa%Na -e+a.a -am* e%ngga -am .a+a# mene$ea-an ma-a$a% $ma% #en#ang $m!a% .an manaa#na "n#"- maa/a-a#
Ma-a$a% $ma% n #e$a% -am ""n .engan ma-ma$ .an men.a+a#-an !an#"an .a/ !e/!aga +%a- e%ngga .a+a# mem+e/$ana/ +em!"a#an ma-a$a% n Un#"- #" -am menam+a-an !ana- #e/ma -a% -e+a.a em"a +%a- ang #e$a% !e/-4n#/!" .a$am +em!"a#an ma-a$a% n
Te/$e+a .a/ em"a #"* Kam mena.a/ e+en"%na !a%5a ma% a.a -e-"/angan !a- .a/ eg ""nan -a$ma# ma"+"n #a#a !a%aana O$e% -a/ena #" .engan #angan #angan #e/!"-a -am mene/ma ega$a a/an .an -/#- .a/ +em!aa aga/ -am .a+a# mem+e/!a- ma-a$a% $ma% n
A-%/ -a#a -am !e/%a/a+ em4ga ma-a$a% $ma% #en#ang $m!a% .an manaa#na "n#"- maa/a-an n .a+a# mem!e/-an manaa# ma"+"n n+/a #e/%a.a+ +em!aa
a-a/#a* "n 2017
'en""n
ABSTRAK
amnan -ee%a#an Na4na$ (KN) me/"+a-an !a!a- !a/" .a$am #em -ee%a#an na4na$ In.4nea '"-ema e!aga "n# +e$aanan #e-n +ene$engga/a ,amnan -ee%a#an #ng-a# +e/#ama mem$- +e/an +en#ng .a$am mem!ang"n -ee%a#an maa/a-a# 'enge$4$aan 4!a# me/"+a-an -ega#an ang anga# mem+enga/"% m"#" $aanan -ee%a#an* a+4#e-e/ .a$am +e/a#"/an men#e/ -ee%a#an N430 Ta%"n 2018 #en#ang +e$aanan -ea/maan . '"-ema me/"+a-an #enaga -ee%a#an ang .amana#-an .a$am menge$4$a 4!a# . '"-ema 'ene$#an n !e/#","an "n#"- me$%a# +e/an .an "ng a+4#e-e/ e!aga #enaga -ee%a#an . '"-ema .a$am e/a KN 'ene$#an n me/"+a-an +4ene$#an .e-/+# .engan +eng"m+"$an .a#a ea/a 4!e/9a .an +engama#an $ang"ng +a.a '"-ema ang mem$- a+4#e-e/ .an '"-ema ang #.a- mem$- a+4#e-e/ Da/ %a$ +engama#an ..a+a#-an +enge$4$aan 4!a# . '"-ema e K4#a S4$4- .-a#eg4/-an !a- '"-ema ang mem$- a+4#e-e/ mem$- n.e- -4/ +enge$4$aan $e!% !a- ( Nan Ba$m4 0*68 ;< Tana% Ga/am =*8 ;) .!an.ng-an .engan '"-ema #an+a a+4#e-e/ ( KTK 77*82 ;< Tan,"ng 'a-" 70*>7 ;)
BAB I
PENDAHULUAN
1.1 Latar Bea!a"#
amnan Kee%a#an a.a$a% ,amnan !e/"+a +e/$n."ngan -ee%a#an aga/ +ee/#a mem+e/4$e% manaa# +eme$%a/aan -ee%a#an .an +e/$n."ngan .a$am memen"% -e!"#"%an .aa/ -ee%a#an ang .!e/-an -e+a.a e#a+ 4/ang ang #e$a% mem!aa/ "/an a#a" "/anna .!aa/ 4$e% +eme/n#a% B'S -ee%a#an me/"+a-an !a.an +ene$engga/a amnan Kee%a#an Na4na$ (KN) ang m"$a !
!e/4+e/a4na$ +a.a 1 an"a/ 2018 (B'S Kee%a#an* 2018 ) 'e$aanan
-ee%a#an -e+a.a +ee/#a KN me$+"# !e!e/a+a #ng-a# a$#a -ee%a#an '"-ema me/"+a-an a$a% a#" !e-e/,aama
.engan
B'S
a$#a -ee%a#an #ng-a# +e/#ama ang
Kee%a#an
ang
!e/"ng
mene$engga/a-an !
+e$aanan -ee%a#an !ag +ee/#a KN ('e/a#"/an Men#e/ Kee%a#an RI* 2013 ) '"-ema e!aga a$#a -ee%a#an #ng-a# +e/#ama #e/.#/!" $e!%
!ea/ .!an.ng-an .engan a$#a -ee%a#an #ng-a# $an,"#an e%ngga a-e maa/a-a# #e/%a.a+ +e$aanan -ee%a#an $e!% #ngg Ha$ n men,a.-an +e/an +"-ema anga# -/"a$ a#" e!aga -4n#a- +e/#ama -e+a.a maa/a-a# "n#"- mem!e/-an +e$aanan -ee%a#an .aa/ '"-ema ang !e/"ng 4+#ma$ .a$am mem!e/-an +e$aanan -ee%a#an e"a .engan #an.a/ -4m+e#enna a-an menng-a#-an -"a$#a -ee%a#an +ee/#a* mam+" men"/"n-an ang-a -ea-#an .an meng"/ang -"n,"ngan +ee/#a -e a$#a -ee%a#an #ng-a# $an,"#an (B'S a
Kee%a#an* 2018 )
'"-ema e!aga a$#a -ee%a#an #ng-a# +e/#ama mene/ma .ana -a+#a .a/ B'S -ee%a#an "n#"- .manaa#-an e$"/"%na e!aga +em!aa/an ,aa +e$aanan -ee%a#an .an ."-"ngan !aa 4+e/a4na$ +e$aanan -ee%a#an 'em!aa/an ,aa +e$aanan -ee%a#an ang #e/ma"- .a$am .ana -a+#a .a+a# .!e/-an -e+a.a #enaga -ee%a#an ang me/"+a-an "m!e/ .aa man"a (SDM) ang me$a-"-an +e$aanan -ee%a#an . +"-ema ('e/a#"/an Men#e/ Kee%a#an a
RI* 2018 )
S"m!e/ .aa man"a (SDM) anga# .!"#"%-an .a$am "a#" 4/gana "n#"- e!"a% -ema,"an 4/gana #e/e!"# SDM mem$- +e/an 9#a$ !ag +ena+aan+ena+aan #","an 4/gana !e/.aa/-an #em ang !e/$a-" A+4#e-e/ .an #enaga #e-n -ea/maan me/"+a-an SDM ang me$a-"-an +e$aanan
-ea/maan
.
+"-ema
'e$aanan
-ea/maan
ang
.e$engga/a-an . +"-ema me$+"# +enge$4$aan 4!a# .an !a%an me. %a! +a-a e/#a +e$aanan a/ma -$n- ang .."-"ng 4$e% a/ana .an +/aa/ana !
e/#a SDM ('e/a#"/an Men#e/ Kee%a#an RI* 2018 )
'e$aanan -ea/maan . +"-ema me/"+a-an a#" -ea#"an ang #.a- #e/+a%-an .a/ +e$a-anaan +e$aanan -ee%a#an mene$"/"%* ang !e/+e/an +en#ng .a$am menng-a#-an m"#" +e$aanan -ee%a#an !ag maa/a-a# A+4#e-e/ . +"-ema %a/" mam+" !e-e/,a ama .engan #enaga -ee%a#an $an .an !e/+e/an a-# .a$am menng-a#-an +e$aanan -ea/maan e%ngga .a+a# men,amn ee-#9#a* -eamanan* een 4!a#* .an menng-a#-an +engg"naan 4!a# ang /a4na$ -e+a.a +aen
'e/-em!angan +e-e/,aan -ea/maan .an
a.ana +em!aa/an ,aa
+e$aananan -ee%a#an -e+a.a a+4#e-e/ .a$am me$a-"-an +e$aanan -ea/maan . +"-ema +a.a e/a KN* a-an mem+enga/"% -ne/,a a+4#e-e/ .a$a m mem!e/-an +e$aanan -ea/maan 'en$aan -ne/,a a+4#e-e/ .a$am me$a-"-an +e$aanan -ea/maan .a+a# .$a-"-an .engan me$%a# %a/a+an .an +e/e+ #enaga -ee%a#an $an ang !e-e/,aama .engan a+4#e-e/ #e/e!"# . +"-ema 'ene$#an mengena %a/a+an .an +e/e+ #enaga -ee%a#an n .$a-"-an . +"-ema .ae/a% Den+aa/* Ba."ng* Gana/ .an Ta!anan '"-ema . .ae/a% n $e!% m".a% "n#"- .a-e 4$e% maa/a-a# -a/ena !e/a.a . -4#a-4#a !ea/ .an !e!e/a+a +"-ema . .ae/a% n ,"ga #e$a% mem$- #enaga -ee%a#an e+e/# .4-#e/* +e/a5a#* a+4#e-e/* .an #enaga -ee%a#an $anna Ha$ n mem"ng-n-an +"-ema #e/e!"# "n#"- mam+" menng-a#-an m"#" +e$aanan -ee%a#an Ha/a+an .an +e/e+ #enaga -ee%a#an mam+" meng"-"/ 7 a+e- +e$aanan -ea/maan (+e$aanan "m"m* a/ana +e$aanan /ee+* +eng-a,an /ee+* .+enng* -4ne$ng* m4n#4/ng .an 'e$aanan In4/ma O!a# ('IO) e/#a m"#" +e$aanan -ea/maan (reliability (-e%an.a$an) , responsiveness (.aa #angga+) , tangible (!"-# $ang"ng) , assurance (,amnan) , .an emphaty (em+a#)
1.2 R$%$&a" Ma&aa'
121 Bagamana %a/a+an #enaga -ee%a#an . +"-ema .ae/a% Den+aa/* Ba."ng* Gana/* .an Ta!anan #e/%a.a+ +e$aanan -ea/maan 4$e% a+4#e-e/ +a.a e/a KN? 122 Bagamana +e/e+ #enaga -ee%a#an . +"-ema .ae/a% Den+aa/* Ba."ng* Gana/* .an Ta!anan #e/%a.a+ +e$aanan -ea/maan 4$e% a+4#e-e/ +a.a e/a KN?
1.( T$)$a" Pe"e*t*a"
131 Menge#a%" %a/a+an #enaga -ee%a#an . +"-ema .ae/a% Den+aa/* Ba."ng* Gana/* .an Ta!anan #e/%a.a+ +e$aanan -ea/maan 4$e% a+4#e-e/ +a.a e/a KN 132 Menge#a%" +e/e+ #enaga -ee%a#an . +"-ema .ae/a% Den+aa/* Ba."ng* Gana/* .an Ta!anan #e/%a.a+ +e$aanan -ea/maan 4$e% a+4#e-e/ +a.a e/a KN
1.+ Ma",aat Pe"e*t*a"
181 Manaa# !ag B'S Kee%a#an a.a$a% %a$ +ene$#an n .a+a# .,a.-an e!aga ma"-an .a$am e9a$"a +e$aanan -ea/maan 4$e% a+4#e-e/ . +"-ema e%ngga .a+a# .,a.-an .aa/ e."-a 4$e% B'S Kee%a#an 182 Manaa# !ag '"-ema a.a$a% %a$ +ene$#an n .a+a# .,a.-an e!aga ma"-an .a$am e9a$"a +e$aanan -ea/maan 4$e% a+4#e-e/ . +"-ema
183 Manaa# !ag #enaga -ee%a#an .an maa/a-a# a.a$a% .a+a# me$%a# +e/an e/#a +/4e a+4#e-e/ .a$am +e$a-anaan #em KN 188 Manaa# !ag +en"$ .engan .$a-"-anna +ene$#an n a.a$a% .a+a# mem+e/4$e%
+enga$aman
!e$a,a/
.a$am
me/enana-an*
me$a-ana-an*
men""n* meng-4m"n-a-an -a/a $ma% ea/a $an ma"+"n #e/#"$* .an .a+a# ,"ga mem+e/a+-an ./ "n#"- !e-e/,a .a$am +e$aanan -ea/maan ang me/"+a-an !agan .a/ #em KN
BAB II
LANDASAN TEORI
2.1 Pe"#ert*a" A-te!er
Men"/"#
Ke+men-e
N4
1027@Men-e@SK@I@2008
#en#ang
S#an.a/
'e$aanan Kea/maan . A+4#e-* A+4#e-e/ a.a$a% a/,ana a/ma ang #e$a% $"$" +en..-an +/4e .an #e$a% meng"a+-an "m+a% !e/.aa/-an +e/a#"/an +e/"n.angan ang!e/$a-"
.an
!e/%a-
me$a-"-an
+e-e/,aan
-ea/maan
.
In.4nea
e!aga A+4#e-e/ Se#a+ +/4e %a/" .e/#-a ea/a /em 4$e% $em!aga -e+/4ean "n#"- #","an .a-"na -ea%$an +e-e/,aan -e+/4eanna .an +/4e n e/ng .-ena$
.engan-4m+e#en A+4#e-e/
Pharmaceutical Federation (I')
K4m+e#en A+4#e-e/
a.a$a%
-ema"an
men"/"# International
n.9."
a/ma
"n#"-
me$a-"-an +/a-#e- -ea/maan e"a a/a# $ega$ mnm"m ang !e/$a-" e/#a mema#"% #an.a/ +/4e .an e#- -ea/maan
2.2 Pera"a" A-te!er
A+4#e-e/ . a+4#e- mem$- 3 (#ga) +e/anan* #e/"#ama ang !e/-a#an $ang"ng .engan +aen* a#" e!aga +/4e4na$* manage/* .an retailer. 221 'e/anan A+4#e-e/ Se!aga '/4e4na$ Be/.aa/-an S"/a# Ke+"#"an Men#e/ Kee%a#an Re+"!$- In.4nea N4m4/ 1027 @Men-e@SK@I@2008*
#e/"#ama
+a.a
BAB
III*
!a%5a
+e$aa nan -ea/maan me$+"#: a
'e$aanan Ree+ 'e$aanan /ee+ me$+"# : S-/nng Ree+* 'ena+an 4!a#
! '/4m4 .an E."-a A+4#e-e/ -"# mem!an#" .emna n4/ma* an#a/a $an .engan +ene!a/an $ea$e#@!/4"/* +4#e/* +en"$"%an* .an $an$an
'e$aanan Re.ena$ (Home Care)
A+4#e-e/ e!aga care giver .%a/a+-an ,"ga .a+a# me$a-"-an +e$aanan -ea/maan ang !e/a# -"n,"ngan /"ma%* -%""na "n#"- -e$4m+4- $an,"# "a .an +aen .engan +eng4!a#an +ena-# -/4n $anna Un#"- a-#9#a n A+4#e-e/ %a/" mem!"a# a#a#an !e/"+a a#a#an +eng4!a#an (medication record).
222 'e/anan A+4#e-e/ Se!aga Manager Mana,emen
ea/a
4/ma$
.a/#-an
e!aga
+e/enanaan*
+eng4/ganaan* +enga/a%an .an +engen.a$an* #e/%a.a+ +engg"naan "m!e/ .aa "n#"- mena+a #","an "ng mana,emen a.a$a% "n#"- mena+a # ", "a n*
m en, aga
-e e m! ang an
.
a n#a /a
# ", "a n #", "a n
a ng
a$ng !e/#en#angan* mena+a een .an ee-#9#a D"a
-4ne+
"#ama
"n#"-
-e/,a (performance) mana,emen a .a $a %
meng"-"/
e en
. an
+/e#a e e- # 9 #a
E en a.a$a % -emam+"a n "n#"- mene$ea-an "a#" +e-e/,aan .engan
!ena/*
me/"+a-an
+e/%#"ngan ratio an#a/a
-4ne+
ma#ema#-a*a#a"
-e$"a/an (output) .an
me/"+a-an
ma"-an (input). Se4/ang
mana,e/ .-a#a-an een a.a$a% ee4/ang ang mena+a -e$"a/an ang $e!%
#ngg
(%a$*
+/4."-#9#a* performance) .!an.ng
ma"-an
ma"-an(#enaga -e/,a* !a%an* "ang* men .an 5a-#") ang .g"na-an Ee-#9#a me/"+a-an -emam+"an "n#"- mem$% #","an ang #e+a# a#a" +e/a$a#an ang #e+a# "n#"- +ena+aan #","an ang #e$a% .#e#a+-an Mana,e/ ang ee-# a.a$a% mana,e/ ang .a+a# mem$% +e-e/,aan ang %a/" .$a-"-an a#a" me#4.e (a/a) ang #e+a# "n#"- mena+a #","an 223 'e/anan A+4#e-e/ Se!aga etailer A+4#e-
e!aga !a.an
"a%a retail, !e/#","an
"n#"-
men,"a$
-4m4.#na* .a$am %a$ n 4!a# .an a$a# -ee%a#an* e!ana-!ana-na "n#"- men.a+a#-an +/4# '/4# memang !"-an$a% #","an "#ama .an a#" a#"na .a/ #"ga -e+/4ean a+4#e-e/* #e#a+ #an+a +/4# a+4#e- e!aga !a.an "a%a retail #.a- .a+a# !e/#a%an O$e% -a/ena #"* ega$a "a%a "n#"- menng-a#-an +/4# +e/$" .$a-ana-an* . me/"+a-an
an#a/ana "m!e/
mena+a +/4# O$e%
-e+"aan
+e$anggan
-a/ena
#"*
'e$anggan e!aga
e4/ang retailer !e/-e5a,!an meng.en#-a a+a ang men,a. -e!"#"%an +e$anggan* men#m"$a -e!"#"%an +e$anggan aga/ men,a. +e/mn#aan* .an memen"% +e/mn#aan #e/e!"# e"a !a%-an me$e!% %a/a+an +e$anggan
BAB III PERAN APOTEKER DI ERA JAMINAN KESEHATAN NASIONAL
K4ne+ +/4# +a.a a/ana -ea/maan ea/a 4#4ma# meng-"# -4ne+ +/4# +a.a a$#a +e$aanan -ee%a#an +a.a e/a KN n K4ne+ +/4# +a.a a/ana -ea/maan aa# n #.a- $ag #e/gan#"ng +a.a 94$"me +en,"a$an 4!a# .an !a%an %a! +a-a "n#"- +aen +ee/#a KN* me$an-an #e/gan#"ng -e+a.a -emam+"an mana,emen a/ma* a/ma-4e-4n4m .an a/ma-4#e/a+ a+4#e-e/ .a$am me$a-"-an +e$aanan -ea/maan !a- .a$am +/4e mana,emen a/ana -ea/maan a#a"+"n +e$aanan a/ma -$n- -e+a.a +aen Be/.aa/-an !e!e/a+a %a$ .a#a* men"/"# aa +e/an A+4#e-e/ .an A+4#e- +a.a maa KN n men,a. anga# #/a#eg .a$am #em +e$aanan -ee%a#an ma"+"n #em a.mn#/a -ee%a#an 'a.a e/a KN n +a$ng #.a- a.a 2 -4m+e#en A+4#e-e/ ang #.a- .a+a# #e/gan#-an .a$am men,a$an-an +/a-#e- -ea/maan . A+4#e- a#" -4m+e#en a+4#e-e/ .a$am +engen.a$an +e/e.aan ( +e/enanaan* +enga.aan .an +enge$4$aan ) 4!a# e/#a -emam+"an a+4#e-e/ .a$am +engen.a$an !aa 4!a# +e/ee+ .mana a+4#e-e/ !e/+e/an e!ag 9e/-a#4/ /ee+ .engan .aa/ a/ma-4e-4n4m .an a/ma-4#e/a+ ang !a- O$e% -a/ena #"* A+4#e-e/ .%a/a+-an .a+a# meng"!a% man.e#na .a/ e4/ang +e-e/,a men,a. e4/ang A+4#e-e/ +/4e4na$ 'e/"!a%an man.e# A+4#e-e/ #e/e!"# %a/" .m"$a .engan #.a- $ag !e/4/en#a +a.a ga, .an #am!a%an "ang R@ ang .%#"ng .a/ !e/a/an 4me# a+4#e- E/a KN n a.a$a% m4men#"m !ag +a/a A+4#e-e/ "n#"- !e/"!a% Be/.aa/-an -e!,a-an ang #e$a% .-e$"a-an 4$e% -emen#e/an -ee%a#an* +4 a#a" -e."."-an A+4#e-e/ .a$am #em KN a.a$a% e!aga !e/-"#: Me/"+a-an !agan .a/ a$#a -ee%a#an #ng-a# +e/#ama ang me$a-ana-an -e/,aama .engan B'S Kee%a#an Dn A+4#e-e/ !e/-e."."-an e!aga +enangg"ng,a5a! /"ang a/ma a#a" a+4#e-e/ +en.am+ng +a.a 'USKESMAS ma"+"n K$n- +e/#ama a#a" ang e#a/a* .an ,"ga e!aga +enagg"ng ,a5a! n#a$a a/ma a#a" A+4#e-e/ +en.am+ng +a.a R"ma% Sa-# Ke$a D '/a#ama a#a" ang e#a/a Me/"+a-an !agan .a/ a/ana +en"n,ang a$#a -ee%a#an #ng-a# +e/#ama amnan Kee%a#an Na4na$ ( KN ) a.a$a% +/4g/am na4na$ ang #e$a% ./em-an 4$e% +eme/n#a% e,a- #angga$ 1 an"a/ 2018 ang $a$" amnan -ee%a#an !e/.aa/-an
'e/a#"/an men#/e/ -ee%a#an ('MK) n4m4/ 71 #a%"n 2013 ..en-an e!aga ,amnan
!e/"+a
+e/$n."ngan
-ee%a#an
aga/
+ee/#a
mem+e/4$e%
manaa#
+eme$%a/aan -ee%a#an .an +e/$n."ngan .a$am memen"% -e!"#"%an .aa/ -ee%a#an ang .!e/-an -e+a.a e#a+ 4/ang ang #e$a% mem!aa/ "/an a#a" "/anna .!aa/ 4$e% +eme/n#a% 'a.a e/a KN n "n#"- +e$aanan -ee%a#an .e$engga/a-an 4$e% em"a a$#a Kee%a#an ang !e-e/,a ama .engan B'S Kee%a#an
!e/"+a
a$#a Kee%a#an #ng-a# +e/#ama .an a$#a Kee%a#an
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Kee%a#an a$#a -ee%a#an #ng-a# +e/#ama mem+e/4$e% m!a$an .a/ B'S Kee%a#an e!aga -4ne-5en .a/ +e/,an,an -e/,aama ang #e$a% . #an.a#angan -e."a +%a- .a$am !en#"- +em!aa/an !e/"+a #a/ -a+#a .engan !ea/an #e/#en#" ang a-an .#/ane/ $ang"ng -e /e-enng a$#a Kee%a#an Da$am 'MK n4 =>@2018* Ta/ Ka+#a . .en-an e!aga !ea/an +em!aa/an +e/!"$an ang .!aa/ .m"-a 4$e% B'S Kee%a#an -e+a.a a$#a Kee%a#an Tng-a# 'e/#ama !e/.aa/-an ,"m$a% +ee/#a ang #e/.a#a/ #an+a mem+e/%#"ng-an ,en .an ,"m$a% +e$aanan -ee%a#an ang .!e/-an K4ne+ +em!e$an ,aa +e$aanan -ee%a#an 4$e% B'S Kee%a#an .a/ a$#a Kee%a#an #ng-a# +e/#ama .engan mengg"na-an #a/ -a+#a mene!a!-an a$#a -ee%a#an #ng-a# +e/#ama mene"a-an +4$a mana,emenna e%ngga 4+e/a4na$ a$#a -ee%a#an #e/e!"# .a+a# $e!% ee-# .an een #an+a mengenam+ng-an -"a$#a +e$aanan -ee%a#an ang .!e/-an -e+a.a +aen K4ne+ -a+#a n anga# mem+enga/"% -4ne+ mana,emen +a.a a$#a -ee%a#an* a$a% a#"na a.a$a% C-4ne+ $a!a@+/4# Te/.a+a# -4ne+ ang anga# !e/!e.a #e/-a# $a!a@+/4# +a.a aa# e!e$"m .an e".a% .$a-ana-anna ,amnan -ee%a#an nana$ +a.a #angga$ 1 ,an"a/ 2018 ang $a$" Se!e$"m e/a KN +/4# ang .+e/4$e% 4$e% a$#a -ee%a#an . #ng-a# +e/#ama "n#"- +e$aanan -ee%a#an /a5a# ,a$an a-an !e/!an.ng $"/" .engan ,"m$a% -"n,"ngan +aen* $amana +aen ./a5a#* 94$"me +en,"a$an 4!a# .an !a%an %a! +a-a .an !e!e/a+a a-#4/ $anna Se.ang-an +a.a +aa KN* -4ne+ +/4# .a#a !e/"!a% #e/!a$- Dmana +a.a e/a KN .%a/a+-an a$#a -ee%a#an .a+a# me/a5a# +aen .engan !a- a-an #e#a+ mengg"na-an "m!e/.aa ang eeen m"ng-n
"m$a% -"n,"ngan +aen+"n .%a/a+-an .a+a# .-"/ang* .engan a/a menng-a#-an "+aa +e$aanan -ee%a#an +/4m4# .an +/een# 4$e% a$#a -ee%a#an '4 A+4#e-e/ .a$am #em KN Te/$e+a .a/ %a$ .a#a* +e/#anaan -em".an !agamana Cna! a/ana -ea/maan a#a" #enaga -ea/maan +a.a e/a KN n? Sa/ana -ea/maan #.a- !e/%"!"ngan ea/a $ang"ng .engan B'S Kee%a#an Bea/ -e$na +ene/maan a/ana -ea/maan anga# #e/gan#"ng .engan +e/,an,an an#a/a a/ana -ea/maan .engan a$#a -ee%a#an #ng-a# +e/#ama ang #e$a% !e-e/,aama .engan B'S Kee%a#anang me$a-ana-an -e/,aama .engan B'S Kee%a#an Dn A+4#e-e/ !e/-e."."-an e!aga +enangg"ng,a5a! A+4#e- a#a" A+4#e-e/ +en.am+ng +a.a A+4#e- ang !e-e/,aama .engan +/a-#- .4-#e/ a#a" +/a-#- .4-#e/ gg ma"+"n 'USKESMAS a#a" K$n- +e/#ama ang #.a- mem$- A+4#e-e/ 'e$aanan -ea/maan .a$am #em KN Da$am 'MK n4 =>@2018 +eme/n#a% #.a- ea/a e-+$# menga#"/ -4m+4nen +en""n -a+#a ang .!aa/-an -e+a.a a$#a -ee%a#an #ng-a# +e/#ama e$an 'USKESMAS* e%ngga mem!"-a +e$"ang !ag e#a+ +/4e4na$ -ee%a#an ang #e/$!a# .a$am +e$aanan -ee%a#an -e+a.a +ee/#a KN men.a+a#-an ,aa +e$aanan ea/a +/4+4/4na$ e"a .engan ,en .an !ea/na #angg"ng ,a5a! ang .#e/ma -a/ena me$a-a-an 'e$aanan +/4e4na$ e!aga /e-4 +e-e/,aan ang .e"a-an .engan +e/a#"/an +e/"n.angan ang !e/$a-" Me/","- +a.a 'e/a#"/an Men#e/ Kee%a#an N4m4/ 816@Men-e@'e/@II@2011 #en#ang Ta/ 'e$aanan Kee%a#an Bag 'ee/#a 'T A-e ('e/e/4) e!agamana #e$a% ."!a% .engan 'e/a#"/an Men#e/ Kee%a#an N4m4/ 02> Ta%"n 2012* -4m+4nen -a+#a ea/a ga/ !ea/ #e!ag men,a. 2 -4m+4nen "#ama* a#" -4m+4nen ,aa +e$aanan -ee%a#an .an -4m+4nen a/ana +/aa/ana aa +e$aanan -ee%a#an a.a$a% ,aa a#a" m!a$an ang .+e/4$e% #enaga -ee%a#an ang #e/-a# .engan +/4e +e$a-anaan +e$aanan -ee%a#an ang #e$a% .!e/-an 4$e% #enaga -ee%a#an #e/e!"# -e+a.a +aen !a- ea/a $ang"ng ma"+"n #a- $ang"ng e$ama +/4e #e/a+ Be/.aa/-an 'e/a#"/an +eme/n#a% n4 32@1>>6 #en#ang #enaga -ee%a#an* A+4#e-e/ !e/ama A#en A+4#e-e/ .a$am -e$4m+4- #enaga -ea/maan .a-" e!aga a$a% a#" .a/ #enaga -ee%a#an ang .a-" +eme/n#a%
!e/ama .engan #enaga me. ( .4-#e/ .an .4-#e/ gg)* #enaga -e+e/a5a#an ( +e/a5a# .an !.an )* #enaga -ee%a#an maa/a-a#* #enaga g* #enaga -e#e/a+an - .an #enaga -e#e-nan me.- Se%ngga anga#$a% 5a,a/ ,-a A+4#e-e/ .a+a# mem+e/4$e% %a-na !e/"+a !agan .a/ -4m+4nen -a+#a .a/ "n"/ ,aa +e$aanan -ee%a#an
Un#"- ,aa +e$aanan -ea/maan 4$e% A+4#e-e/ .%#"ng !e/.aa/-an +4 a#a" -e."."-an a+4#e-e/ .a$am #em KN e+e/# ang aa ,e$a-an .a#a a#" a+4#e-e/ e!aga !agan .a/ a$#a -ee%a#an #ng-a# +e/#ama ang me$a-ana-an -e/,aama .engan B'S Kee%a#an a#a" a+4#e-e/ e!aga !agan .a/ a/ana +en"n,ang a$#a -ee%a#an #ng-a# +e/#ama ang me$a-ana-an -e/,aama .engan B'S Kee%a#an K4m+4nen a/ana .an +/aa/ana .a$am #a/ -a+#a #e/ma"- 4!a#* !a%an %a! +a-a .an /eagen "n#"- +eme/-aan $a!4/a#4/"m e.e/%ana Beg#" ,"ga -4m+4nen "n#"- e5a /"angan a#a"+"n a$a# -ee%a#an ang .g"na-an e$ama +/4e #e/a+ +aen . a$#a -ee%a#an #ng-a# +e/#ama Bea/an "n# 4# .a/ ."a -4m+4nen n !e/9a/a* #e/gan#"ng +a.a -e!,a-an #a+ a$#a -ee%a#an .an +4 a$#a -ee%a#an .a$am #em KN 'eng%#"ngan Bea/an aa 'e$aanan A+4#e-e/ Bea/an ang-a -a+#a "n#"- ,aa +e$aanan .+enga/"% 4$e% +e/en#ae ang-a m4/!.#a .an !ea/an #an.a/ ,aa +e$aanan 4$e% #enaga -ee%a#an Un#"- ,aa +e$aanan -ea/maan !ea/an +e/en#ae ang-a m4/!.#a .%#"ng !e/.aa/-an e#ma +e/en#ae ,"m$a% +ee/#a ang a-an mene!" /ee+ .a/ana -ea/maan #em+a# A+4#e-e/ !e/+/a-#e- .!ag .engan e$"/"% ,"m$a% +ee/#a KN ang #e/.a#a/ e!aga mem!e/ .a/ a$#a -ee%a#an #ng-a# +e/#ama ang men,a. m#/a a/ana -ea/maan #em+a# A+4#e-e/ !e/+/a-#e-
Estmasi persenase jumlah resep yang akan dierima yang berasal dari pesera JKN yang erdafar sebagai member dari asilias kesehaan tngka perama yang menjadi mira sarana kearmasian empa Apoeker berprakek Persenase angka morbidias = ------------------------------------------------------------
eluruh jumlah pesera JKN yang erdafar sebagai member dari asilias kesehaan tngka perama yang menjadi mira sarana kearmasian empa Apoeker berprakek!
Se.ang-an !ea/an #an.a/ ,aa +e$aanan -ea/maan 4$e% a+4#e-e/ ang
.!e/-an -e+a.a e#a+ +aen "n#"- #a+ /ee+ ang .$aan* e!a-na .#en#"-an 4$e% 'eng"/" '"a# I-a#an A+4#e-e/ In.4nea ( '' IAI) ang !e/$a-" ea/a na4na$ Da$am +enen#"an !ea/an ,aa +e$aanan -ea/maan 4$e% A+4#e-e/ n aa %a/a+-an aga/ '' IAI .a+a# mem+e/%#"ng-an -4m+4nen ga, "n#"- mem!aa/ A+4#e-e/ +en.am+ng a#a" A#en A+4#e-e/@Tenaga #e-n -ea/maan ang 4$e% !e!e/a+a 4/ang e,a5a# A+4#e-e/ -em"ng-nan .!"#"%-an "n#"- mem!an#"na men,a$an-an +/a-#e- -ea/maan* ang .a$am -4ne+ aa n ga, me/e-a men,a. #angg"ngan .a/ e,a5a# A+4#e-e/ ang !e/+/a-#e- Bea/an ang-a -a+#a "n#"- ,aa +e$aanan -ea/maan ang .+e/4$e% e4/ang A+4#e-e/ e$ama !e$a" !e/+/a-#e- #a+ !"$anna .%#"ng .engan a/a menga$-an !ea/an /ea$ ,aa +e$aanan a+4#e-e/ .engan e#ma !ea/an +e/en#ae ang-a m4/!.#a .engan e$"/"% ,"m$a% +ee/#a KN ang #e/.a#a/ e!aga mem!e/ .a/ a$#a -ee%a#an #ng-a# +e/#ama ang men,a. m#/a a/ana -ea/maan #em+a# A+4#e-e/ !e/+/a-#e-
#esaran angka kapiasi unuk jasa pelayanan = kearmasian
#esaran sandar jasa pelayanan apoeker " unuk tap pasien
Persenase angka morbidias
Ma-a ,"m$a% #4#a$ ,aa +e$aanan -ea/maan ang .+e/4$e% 4$e% e4/ang a+4#e-e/ +a.a #a+ !"$anna a.a$a% me/"+a-an +e/-a$an an#a/a Bea/an ang-a -a+#a "n#"- ,aa +e$aanan -ea/maan .engan e$"/"% ,"m$a% +ee/#a KN ang #e/.a#a/ e!aga mem!e/ .a/ a$#a -ee%a#an #ng-a# +e/#ama ang men,a. m#/a a/ana -ea/maan #em+a# A+4#e-e/ !e/+/a-#e-
Un#"- +en.a+a#an a#a" Cta!e home pay
+e/!"$an ang .a+a# .+e/4$e%
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ang-a -a+#a "n#"- a/ana (4!a#) ang mam+" .%ema# e!aga a-e .a/ +/a-#e- -ea/maan ang !a- 4$e% a+4#e-e/ Se-a$ $ag "n#"- !ea/anna anga# #e/gan#"ng +a.a -4m+e#en .an -emam+"an #a+ a+4#e-e/ ang !e/+/a-#e- Un#"- +e/%#"nganna ea/a "m"m %am+/ ama .engan +e/%#"ngan ,aa +e$aanan -ea/maan 4$e% a+4#e-e/ Hana a,a "n#"- !ea/an -4m+4nen a/ana e4/ang a+4#e-e/ %a/" mene#"-an a#a" !e/e+a-a# .engan a$#a -ee%a#an #ng-a# +e/#ama ang me$a-ana-an -e/,aama .engan B'S Kee%a#an #e/-a# .engan %a/ga .aa/ 4!a# +e/ee+ ang men,a. a"an ma-ma$ !ea/an n4mna$ a#a" !ea/an "n# 4# .a/ #a+ /ee+ ( prescription cost ) ang a-an .$aan 4$e% a+4#e-e/ . a+4#e- Bea/an ang-a -a+#a "n#"- a/ana ( 4!a# .an BH' ) .%#"ng .engan menga$-an e#ma ang-a +e/en#ae m4/!.#a .engan !ea/an n$a prescription cost ang #e$a% .e+a-a# 4$e% a+4#e-e/ .an a$#a -ee%a#an #ng-a# +e/#ama ang me$a-ana-an -e/,aama .engan B'S Kee%a#an Ma-a !ea/an .ana ang a-an .+e/4$e% a+4#e- "n#"- .-e$4$a a+4#e-e/ .a$am /ang-a men,amn -e#e/e.aan 4!a# !ag e$"/"% ,"m$a% +ee/#a KN ang #e/.a#a/ e!aga mem!e/ .a/ a$#a -ee%a#an #ng-a# +e/#ama ang men,a. m#/a a/ana -ea/maan #em+a# A+4#e-e/ !e/+/a-#e- a.a$a% e!ea/ Bea/an ang-a -a+#a "n#"- a/ana ( 4!a# .an BH') ang .+e/4$e% .a/ +e/%#"ngan .a#a .engan e$"/"% ,"m$a% +ee/#a KN ang #e/.a#a/ e!aga mem!e/ .a/ a$#a -ee%a#an #ng-a# +e/#ama ang men,a. m#/a a/ana -ea/maan #em+a# A+4#e-e/ !e/+/a-#e-
BAB IV
KESIMPULAN
Tenaga a+4#e-e/ anga# .!"#"%-an "n#"- men."-"ng +/4g/am +e$aanan -ee%a#an . e/a KN In.4nea Se!aga e4/ang #enaga +/4e4na$ . !.ang -ee%a#an* aangna +/4e n e/ng -a$a% +am4/ . maa/a-a# .!an.ng-an +/4e #enaga -ee%a#an $anna 'a.a%a$* a+4#e-e/ mem$- +e/an ang anga# +en#ng .a$am -ee%a#an maa/a-a# -a/ena ang +a$ng -4m+e#en .an menge#a%" #en#ang 4!a#4!a#an a.a$a% 4/ang !.ang a/ma Da/ -ena#aan ang a.a +a.a +e$aanan -ee%a#an* +e/an a+4#e-e/ e/ng #.a- %a./ . maa/a-a# Da/ +enga$aman ang a.a* e/ng -#a ,"m+a a+4#e-e/ %ana e!aga nama +e$eng-a+ a,a . a+4#e- Ha$ #e/e!"# anga# .aang-an* mengnga# +en#ngna +e/an a+4#e-e/ .a$am mem!e/-an +en"$"%an mengena -ea/maan +a.a maa/a-a# .an men"/"# '' N4 =1 #a%"n 200> +aa$ 28 #en#ang +e-e/,aan -ea/maan* .,e$a-an +"$a !a%5a ang %a/" mene/a%-an 4!a# ang %a/" .#e!" .engan /ee+ -e+a.a +aen a.a$a% a+4#e-e/ e"a .engan +/n+ TATA' (Tan+a A+4#e-e/* T.a- A.a 'e$aanan) Ha$ mengena +e$aanan -ea/maan .a+a# .$%a# . UU N4 36 #a%"n 200>* 'aa$ 10 Aa# 1 #en#ang #enaga -ee%a#an ang mena#a-an !a%5a +/a-#- -ea/maaan me$+"# +em!"a#an #e/ma"- +engen.a$an m"#" e.aan a/ma* +engamanan* +enga.aan* +enm+anan .an +en.#/!"an 4!a#* +e$aanan 4!a# a#a /ee+ .4-#e/* +e$aanan n4/ma 4!a# e/#a +engem!angan 4!a#* !a%an 4!a# .an 4!a# #/a.4na$ 'e/na#aan ang e,en ,"ga #e/#"ang +a.a '' N4 =1 #a%"n 200>* +aa$ 1 ang menega-an !a%5a +e-e/,aan -ea/maan a.a$a% +em!"a#an #e/ma"- +engen.a$an m"#" e.aan a/ma* +engamanan* +enga.aan* +enm+anan .an +en.#/!"an a#a" +ena$"/anan 4!a#* +enge$4$aan 4!a#* +e$aanan 4!a# a#a /ee+ .4-#e/* +e$aanan n4/ma 4!a#* e/#a +engem!angan 4!a#* !a%an 4!a# .an 4!a# #/a.4na$ Se!ena/na !.ang a/ma -$n- %ana$a% a$a% a#" .a/ !e!e/a+a !.ang ang men,a. #angg"ng ,a5a! a+4#e-e/ . In.4nea Nam"n -a/ena ama -$n- a#a" +e$aanan anga# !e/%"!"ngan $ang"ng .engan maa/a-a# ma-a !.ang #e/e!"#$a% ang +a$ng #e/e-+4 Da/ .-" ang +en"$ $a-"-an !e/ama e4/ang a+4#e-e/* #e/"ng-a+ !a%5a %a$%a$ e+e/# ,aa +e$aanan -ea/maan .n$a anga# -"/ang
me/"+a-an %a$ "#ama ang mene!a!-an -e#.a-%a./an e4/ang a+4#e-e/ . +e$aanan
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mem+e/#m!ang-an .engan !a- !e#a+a +en#ngna a+4#e-e/ .!.ang +e$aanan 'enga5aan ang $ema% .a/ -a#an -e+/4ean .an #.a- #egana %"-"m . nege/ n ,"ga mem!e/-an an.$ Ka.ang* -"/angna -e+e/aaan ./ .a/ e4/ang a+4#e-e/ ,-a $ang"ng !e/%a.a+an -e maa/a-a# ,"ga -"# an.$ .a$am !e!e/a+a -a" S#gma ang anga# .aang-an a.a$a% maa/a-a# mengena$ a+4#e- e!aga #em+a# mem!e$ 4!a#* !"-an e!aga #em+a# "n#"- mem+e/e+a# "a%a .a/ +enem!"%an +ena-#na Se%a/"na a+4#e-e/ a.a/ ,"ga a-an en4mena #e/e!"# Hen.a-na a+4#e-e/ mem$- #angg"ng ,a5a! e+e/# #enaga +e$aanan -ee%a#an +a.a "m"mna a#" mem!e/-an +e$aanan #e/%a.a+ /ee+ ang .!a5a 4$e% +aen* KIE -e+a.a maa/a-a# e/#a 'e$aanan Re.ena$ (H4me Fa/e) e+e/# .-"#+ .a/ S"/a# Ke+"#"an Men#e/ Kee%a#an Re+"!$- In.4nea N4m4/ 1027@Men-e@SK@I@2008 BAB III #en#ang -ea/maan . a+4#e-
Se!aga #am!a%an* &HO mem!e/-an -4ne+ "ng .an #"ga A+4#e-e/ e"a .engan -4m+e#en A+4#e-e/ . A+4#e- ang .-ena$ .engan Nne S#a/ '%a/ma#* a#":
Fa/e g9e/* a/#na a+4#e-e/ .a+a# mem!e/ +e$aanan -e+a.a +aen* mem!e/ n4/ma 4!a# -e+a.a maa/a-a# .an -e+a.a #enaga -ee%a#an $anna
De4n ma-e/* a/#na a+4#e-e/ mam+" mengam!$ -e+"#"an* #.a- %ana mam+" mengam!$ -e+"#"an .a$am %a$ mana,e/a$ nam"n %a/" mam+" mengam!$ -e+"#"an #e/!a- #e/-a# .engan +e$aanan -e+a.a +aen* e!aga 4n#4% -e#-a +aen #.a- mam+" mem!e$ 4!a# ang a.a .a$am /ee+ ma-a a+4#e-e/ .a+a# !e/-4n"$#a .engan .4-#e/ a#a" +aen "n#"- +em$%an 4!a# .engan a# a-# ang ama nam"n %a/ga $e!% #e/,ang-a"
F4mm"na#4/* a/#na a+4#e-e/ mam+" !e/-4m"n-a .engan !a- .engan +%a- e-#e/na$ (+aen a#a" -4n"men) .an +%a- n#e/na$ (#enaga +/4e4na$ -ee%a#an $anna)
Lea.e/* a/#na a+4#e-e/ mam+" men,a. e4/ang +emm+n . a+4#e- Se!aga e4/ang +emm+n* A+4#e-e/ me/"+a-an 4/ang ang #e/.e+an . a+4#e-* !e/#angg"ng ,a5a! .a$am +enge$4$aan a+4#e- m"$a .a/ mana,emen +enga.aan* +e$aanan* a.mn#/a* mana,emen SDM e/#a !e/#angg"ng ,a5a! +en"% .a$am -e$ang"ngan %."+ a+4#e-
Manage/* a/#na a+4#e-e/ mam+" menge$4$a a+4#e- .engan !a- .a$am %a$ +e$aanan* +enge$4$aan mana,emen a+4#e-* +enge$4$aan #enaga -e/,a .an a.mn#/a -e"angan Un#"- #" A+4#e-e/ %a/" mem+"na -emam+"an mana,e/a$ ang !a-* a#" -ea%$an .a$am men,a$an-an +/n++/n+ $m" mana,emen
Le $4ng $ea/ne/* a/#na a+4#e-e/ %a/" #e/"mene/" mengga$ $m" +enge#a%"an* enan#aa !e$a,a/* menam!a% +enge#a%"an .an -e#e/am+$anna e/#a mam+" mengem!ang-an -"a$#a ./
Tea%e/* a/#na a+4#e-e/ %a/" mam+" men,a. g"/"* +em!m!ng !ag #ana* %a/" ma" menng-a#-an -4m+e#enna* %a/" ma" mene-"n +/4ena* #.a- %ana !e/+e/an e!aga 4/ang ang #a%" a,a* #a+ %a/" .a+a# me$a-ana-an +/4ena #e/e!"# .engan !a-
Reea/%e/* a/#na a+4#e-e/ !e/+e/an e/#a .a$am !e/!aga +ene$#an g"na mengem!ang-an $m" -ea/maanna
En#e/+/ene"/* a/#na a+4#e-e/ .%a/a+-an #e/,"n men,a. 5/a"a%a .a$am mengem!ang-an -eman./an e/#a mem!an#" mene,a%#e/a-an maa/a-a#
Da/ +4n . a#a* .a+a# men,a. /en"ngan !a%5a e!ena/na A+4#e-e/ mem$- +e/anan ang !ea/ . -ee%a#an maa/a-a# A+4#e-e/ !"-an $a% +en,"a$ 4!a# . e/a KN n* me$an-an +/4e4na$ ang #a- -a$a% +en#ng .a/ #enaga -ee%a#an $anna ang !e/#angg"ng,a5a! "n#"- menng-a#-an -"a$#a %."+ +aen ,"ga maa/a-a#
DAFTAR PUSTAKA
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