WEEK 3 BSBCRT611Assessment Task 2 Introduction

 

BSBCRT611 Assessment  Task  Ta sk 2 Introduction  Y U R I

 

Notes of Assessment Submission 1.

You must must complete complete the Assess Assessment ment Submissi Submission on Sheet of each unit unit for assessments marking.

2. You must ensure that you you have attempted and completed all assessment tasks including written questions, case studies and projects etc. before submitting them for marking. The answers to each question should be entered into highlighted “[ ]”

in the tasks. 3.

Referencing: Ensure your work is referenced to prevent plagiarism. For more

information on plagiarism and referencing, refer to the Student Handbook. 4.

File naming protocol: Prior to submission, your assessment s must comply with

the file name protocol below. The file name must follow this format: UNIT CODE_Stu CODE_Student dent ID Example: BSBITU304_2 BSBITU304_20190000 0190000 5. All of the above items must be adhered to. Failure to do so will result in your work being returned to you, delaying the marking of your assessments.

 

Your assessment assessment due due date:

 

Information for Student In this task you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio.  You will need access to: • a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access • your learning resources and other information for reference • Project Portfolio template • Brief outline template • Self -evaluation -evaluation checklist • Simulation Pack (if you need a case study).

 

Ensure that you: • review the advice to students regarding responding to  written tasks in the Business Works Student User Guide • comply with the due date for assessment which your assessor will provide • adhere with your RTO’s submission guidelines • answer all questions completely and correctly

• submit work which is original and, where necessary, properly referenced • submit a completed cover sheet with your work • avoid sharing your answers with other students.

 

Carefully read the following:

• Identify a complex issue in consultation with relevant stakeholders • establish the objectives, advantages, risks and resources required when pursuing solutions to the identified issue

 This pro  This projec jectt req requir uires es  you to ap apply ply a systematic decision-

• source reliable information about the identified issue

• generate a range of solutions together with relevant stakeholders

• evaluate and compare solutions to choose the best one

• present the chosen solution to stakeholders for feedback

• refine the chosen solution to seek approval for its implementation.

making approach to address a complex workplace issue of  yourr cho  you choice ice.. Yo You u are required to:

 

This project must be based on an existing workplace issue that

Continue

has numeric and financial data availabl available e to illustrate or support the complex issue. You can use the case study business provided to you by your assessor, or you may like to base this on your own business, or a business you are currently working for or are familiar with. It is important that this business has organisational policies and procedures related to your chosen issue or work area already developed. Speak to your assessor to get approval if you want to base this on your own business or one you work for.  You will also need to  You to seek input from from people who work work for, for, or are involved, in this business process several times. Fellow students or your assessor can be involved in these meetings and play the roles of process stakeholders as relevant.  You  Y ou will be collecting collecting evidence for for this unit in a Project Project Portfolio. The steps you need to take are outlined below.

 

Project planning

Make sure you are familiar with the business you are basing this assessment on. If you’re basing this assessment on your

If you are using your own business, make sure that the business is suitable and meets the criteria above.

own business or a business you work for, it’s important at this step that you identify relevant stakeholders stakeholders and have your business approved by your assessor.

If you are using a case study business, refer to the Simulation Pack.

 Arrange a meeting with with at least one stakeholder associated associated with the business who may assist you to identify a complex If you’re basing this assessment on the case study, identify a issue. Prepare to use the financial and numeric information relevant job role you’ll assume and any relevant stakeholders. at the meeting. Complete Page 4 of your Project Portfolio for this unit. unit . Read through the requirements of Section 1, 2 and 3 of your Project Portfolio as well as the necessary background information, relevant policies and procedures.

For the purpose of this role-play role-play,, your assessor or another student can act as a one or more stakeholders.  A meeting meeting can be as simple as a discussion with the assessor acting as a variety of stakeholders, or one or more classmates can take on the role of various stakeholders.

 

Stakeholders meeting 1 Meet with the relevant stakeholder Take notes so you can complete Section 1 of your Project Portfolio after the meeting. The meeting should last for approximately 10 minutes. At this meeting: • Use the numeric/financial information to discuss issues that fall within the scope of your job role. • Identify a complex issue to address for the remainder of this assessment.

During the meeting, you will need to demonstrate effective effective communication skills including:

• Identify and ar ticulating ideas clearly and persuasively

• Use a presenting style and vocabulary to suit the audience and situation

• Seeking the views and opinions of others by active listening and questioning  This meeting needs to be viewed in person by your your assessor.Make sure you follow the instructions above and meet the timeframes allocated.

 

Defining the complex issue Before the meeting, choose two critical thinking techniques to use as tools to generate alternative solutions. Make sure you are familiar with the two critical thinking techniques as you will be using these techniques at the meeting. meeting.

Complete Section 1 of your Project Portfolio. Portfolio. When you complete Section 1, you need to: • Provide an overview of your chosen business, including: o

The name of the business

o

a description of what the business does

o

the job role you perform in the business

 

In section 1 -Provide business overview Provide an overview of the business, including:

 You must provide provide an overview of the business business.. Information business,, a description of should include the name of the business what the business does (such as key functions, products,

•

name of business

vision etc) etc) and a brief description of the student’s role in the business.

•

description of what the business

If you use the case study study,, a sample answer may include:

does (e.g., key functions, vision) •

The business is known as “ Worlducation”  Worlducation” and and has a vision to see a world without illiteracy illiteracy..

• your job role within the business (or the role you’re assuming if you are basing

•

They manufacture and sell tablets and learning software to schools.

The product is a shipped tablet and its customer base base is largely business to business (B2B) but are seeking to move to business to customer (B2C).

this assessment on the case study). study ).

•

Key locations and functional departments include headquarters in Sydney CBD, development in Bulgaria, manufacturing in Hong Kong.

 

Continued: •

 You  Y ou are assuming assuming the role role of “Senior financial analyst”. analyst”. Responsibilities relevant to the

situation outlined in the case study includes: o

managing cash flow

o

preparing a budget

o

liai li aisi sing ng wit with h the the sa sale les s tea team m to to und under erst stan and d the the sa sale les s pipe pipeli line ne and and po pote tent ntia iall sce scena nari rios os

o

liai li aisi sing ng wit with h the the oper operat atio ions ns and and man manuf ufac actu turi ring ng te team ams s to un unde ders rsta tand nd cap capac acit ityy and and supp supply ly

chain constraints.

 

Defining the complex issue • Describe the complex issue associated with the business, including: 1.

a brief outline of the issue

2.

who the stakeholders are and how they are associated with the issue

3.

analysis and presentation of numeric and financial data illustrating the complex issue

4.

two objectives when pursuing solutions

5.

three advantages advantages of solving the issue

6.

three risks of addressing the issue.

 

In section 1-defining the complex issue: -Outline complex issue You must describe the complex issue by providing a brief outline of the issue, explain who the stakeholders are and how they are associated with the issue and illustrate the issue using financial and numerical data. If you use the case cas e study, study, a sample answer may include: The Senior financial analyst will investigate Worlducation’s cashflow pressure on behalf of the Finance manager to present to the CFO (The projected growth in revenue is expected to require a significant investment in working capital (both inventory and debtors) and this combined with an expected decline in profit margin is projected to result in significant cash flow pressure in the latter half of 2020).

 

：

Continued Stakeholders in this example include the: ▪

▪

▪

▪

▪

▪

Financiers (provide debt) customers and suppliers (payment terms) board of directors (guide decision-making and represent shareholders) CFO (reports to the board, ultimately responsible for cashflow)

Objectives for pursuing solutions are to: ▪

Maintain Worlducation’s liquidity

▪

Meeting budget

▪

▪

Future growth is viable and sustainable

▪

Positive supplier and customer relationships

▪

Meeting bank covenants and maintaining trusted

sales team (generates revenue, customer relationships) operations team and manufacturing team (set capacity and incur costs to meet sales requirements)

 Advantages of solving the issue include:

relationships with financiers ▪

Risks when addressing the issue:

▪

Lose customers

▪

Damaged supplier relationships

▪

Internal HR issues

 

Defining the complex issue

• Establish the legislative and organisational requirements related related to the complex issue, including: including: 1.

a summary of the relevant legislation legislation

2. 3.

a summary of the associated associated organisational policies and procedures procedures an assessment of any actual or perceived bias.

• Calculate the resources required for the solution development development process • Prepare a presentation, using the work done in Section 1 of the Project Portfolio, Portfolio, to present the complex issue to relevant stakeholders. stakeholders.  You are also required to to attach certain documents as part of your evidence – review the documents you need to attach as outlined in your in Section 1 of the Project Portfolio and make sure you attach these upon submission. Make sure you have answered all questions in Section 1. Submit to your assessor for review. review.  You will use wor k done in this section to meet to with stak eholders and thenate. complete Sections 2 and complete and 3 of the Project Portfolio andthe it’swork important that your identified issue is stakeholders relevant and appropri appropriate.

 

In section 1-defining the complex issue:Legislat Legi slative ive and organisati organisational onal requ requirem irements ents Establish the legislative and organisational requirements requirements rela related ted to

You must include a summary of relevant legislation and organisational policies in their answer and attach a copy of the policy to this portfolio. If you use the case study, a sample answer  answer may may include:

the complex issue, including: a summary of the relevant • legislation

Legislation: Corporations Act 2001 Employee and labour legislation, such as the Fair Work Act, Act, in all

• a summary of the associated organisational policies and procedures  Attach any relevant relevant policies to your your portfolio.

 jurisdictions (Australia, Bulgaria and Hong Hong Kong) where employees employees are employed

Operational Health and Safety requirements specifically in the Hong Kong manufacturing facility. Organisational policies and procedu procedures res will include those provided in the case study pack (e.g. Payment of suppliers). suppliers).

 

In section 1-defining the complex issue:Calculate resources Calculate the resources required for the solution development process: You should calculate the resources required for the solution development process. If you use the case study, study, a sample answer may include: Resources required to develop Resources develop solutio ns to the cashflow issue at at Worlducation may include: •

Internal staff members (CFO, Operations management, Sales management)

•

Online meeting facilities

•

Budget model

•

Sales pipeline document

 

In section 1-defining the complex issue:Prepare presentation Use the work done in this section to prepare a presentation of scope of your issue to present to relevant stakeholders.

Use any appropriate appropriate format format (e.g. MS PowerPoint). PowerPoint).  Attach the presentation to your portfolio.

You shoul sh ould d prepare a presentation i n an an appropr iate format (e.g. (e.g. MS PowerPoint). Powe rPoint). The prese presentation ntation s hould refle reflect ct the work done in t his section and will be used to p rese resent nt the scope to rele relevant vant st akeholders.

 

Stakeholders meeting 2 Meet with the relevant stakeholders (at least one other person, such as your assessor or another student). Take notes so you can complete Section 2 of your Project Portfolio after the meeting. The meeting should last for approximately 10 mins. mins. At this meeting, take on the role of facilitator/leader. At this meeting: Present the scope of your complex issue (use the presentation prepared in Section 1 of your Project Portfolio). • Use two critical thinking techniques to generate four to six solutions for your complex issue Portfolio.). (you will need to attach the outcome e.g., mindmap to Section 2 of the Project Portfolio.). During the meeting, you will need to demonstrate effective communication skills including:

• Identify and ar ticulating ideas clearly and persuasively

• Use a presenting style and vocabulary to suit the audience and situation

• Seeking the views and opinions of others by active listening and questioning This meeting needs to be viewed in person by your assessor.Make assessor.Make sure you follow the

instructions above and meet the timeframes allocated.

 

Systematic decision making Complete Section 2 of your Project Portfolio.When you complete Section 2  you need to: • Summarise the outcomes of your meeting with the stakeholder, including:

1) an outline of two critical thinking techniques used to generate solution alternatives with other stakeholders 2) a list of four to six alternative solutions. • Evaluate each identified solution to establish their feasibility, including: 1) success criteria 2) constraints 3) evaluation of each alternative against the criteria and constraints 4) list of all feasible options.

 

In section 2-Generate alternative solutions for your issue Summarise the outcomes of y our Summarise meeting wit h the stakeholder,

You should list four to six alternative solutions to their chosen issue. They also need to outline two critical thinking techniques used at the stakeholder meeting to generate alternative solutions and attach proof to this section of the portfolio (e.g., mind map and brainstorming) brainstorming)..

including: •

•

an outline of two critical thinking techniques used to generate solution alternatives with other stakeholders st akeholders

If you use the case study, a sample answer may include: Solutions to the cashflow issue could include: include: •

Extend supplier payment terms

(attach proof e.g. mind map to this section of your portfolio) portfolio)

•

Shorten customer payment terms

•

Increase cost of iPad

List of four to six alternative solutions.

•

Raise funding from financiers

•

Offer discounts for customers to pay early

Relevant techniques to generate solutions could be a mind map and brainstorming.

 

In section 2-Evaluate alternative solutions Evaluate e Evaluate each ach identified sol ution to establish esta blish their f ea easibili sibili ty. Include:

You must eva evaluate luate e each ach identified solution to establish their feasibility. They

• success criteria

If you use the case study, a sample answer may include:

• constraints

Success criteria to evaluate the alternatives could include customer satisfaction,

should establish a set of c riteria and constraints to use when evaluating each each sol ution. Y You ou shoul d create a final list of all fea feasible sible solutions.

shareholder approval, penalty-free supplier relationship, meeting budget and

• evaluation of each alternative against the criteria and constraints • List of all feasible options

continued liquidity. liquidity. Constraints may include bank agreements (e.g., covenants) and manufacturing capability.

 

Example for Evaluation of each solution against the criteria is shown below.  

Customer satisfaction

Shareholder approval

Penalty free supplier relationship

Meeting budget

Continued liquidity

Extend supplier payment terms

Yes

No

No

Yes

Yes

Shorten customer payment terms

No

Yes

Yes

Yes

Yes

Increase cost of

No

No

Yes

No

Yes

(volatile supplier market due to COVID)

Ipad

(conflicts vision)

Raise funding from financiers

Yes

Offer discounts for

Yes

customers to pay early

 Af ter eval uat in ing g s ol ut io ions ns , feasi f easi bl e so lu ti on s i nc lu lude: de:

No

(decreased sales) Yes

Yes

Yes

Yes

Yes

Yes

(covenants at risk)

Yes (assuming manufacturing capability has been resolved)

(discount may result in increased sales)

•

Offer discounts for early customer payment

•

Shorten customer payment terms

 

Systematic decision making Use one appropriate tool/technique to compare all feasible alternatives with one another. Include: a) a description of the tool or technique used b) proof of your comparison c) an assessment of bias in your decision-making d) Choose the best solution and explain: e)  why did you choose it f) how does does it meet the legislation and organisational organisational policy requirements g) are there any risks associated with your solution? h)  what are the advantages of the chosen solution? i)  what are the resources required?

 

In section 2-Choose the best solution for  yourr comp  you complex lex iss issue ue Choose the best alternative and explain: •

Why did you choose it?

• How does it meet the legislation and organisational policy requirements? •  Are there any risks associated associated with your solution? • What are the advantages of the chosen solution? •

Resources required

You must select the best alternative solution for their issue and explain why they chose the solution.. You must highlight how their chosen solution meets legislative and policy requirements solution and identify any risks, advantages and resources associated with their new solution.

If you us e the case study, a sample answer may incl ude: The best solution to address the issue of cashflow is to offer discounts for customers to pay early. Assuming the manufacturing capability has been addressed, the board of directors agree that sales will increase with the discount and offset the revenue lost in the discount. This is the only solution that meets all success criteria within the set of constraints. Risks include additional  Advantages include stable customer unplanned manufacturing challenges and lack of demand. demand. Advantages and supplier relationships, maintaining bank covenants, meeting budget and sustainable liquidity. Resources include the sales and marketing team and the distribution of marketing material. This solution does not counter any legislation or organisational policies and  procedures and support the company’s vision.

 

In section 2-Compare feasible solutions Use one appropriate tool/technique to compare all feasible alternatives with one another. Include:

You should describe and use one critical thinking technique or tool to compare all feasible solutions. solutions. You must confirm that no bias, or perceived bias exists and that they have

•

a description of the tool or technique used

• proof of of your comparison comparison (e.g. table, financial analysis etc)

made an objective comparison. comparison. If you use the case c ase study, a sample answer may include: The two feasible solutions were compared to one another by assessing the success

• an assessment of bias in your decisionmaking (actual or perceived)

criteria and choosing the option that meets the most success criteria. Customer

Shareholder

satisfacti

Penalty free

approval

M ee ee titi n g b ud ud g et et

C on on t in in u ed ed

supplier

on

TOTAL

liquidity

relationshi p

No bias factored factored into the decision - alternatives were compared to one another using facts, not feeling. Numeric  proof substantiates substantiates comparison.

Shorten

No

Yes

Yes

Yes

Yes

4

Yes

Yes

Yes

Yes

Yes

5

customer payment terms Offer discounts for customers to pay early

 

Prepare a brief on your proposed solution (use “Brief template”).  You  Yo u are also required required to attach attach certain documents documents as part of your evidence – review the documents you need to attach as outlined in Section 2 of the Project Portfolio and make sure you attach these upon submission.a summary of the relevant legislation Make sure you have answered all questions in Section 2. 2. Submit to your assessor for review. You will use the work done in this section to meet with stakeholders and then complete Sections 3 of the Project Portfolio. Arrange a meeting with at least one of the key stakeholders responsible for decision-making. Before you continue, continue, read through the requirements of Section 3 of your Project Portfolio. Portfolio . Make sure you have your brief available and ready to present. As part of Section 3, you are required to develop a feedback register to use at the meeting. Do this before meeting with the stakeholders and use the register at the meeting.

 

In section 2-Prepare a brief  Use the work done in this section to prepare a brief to share your proposed solution with key stakeholders (use “Brief “Brief outline” template if applicable).

 Attach the organisation policies that guide brief writing to this section of the portfolio.

 

Stakeholders meeting 3 Meet with the relevant key stakeholders (at least one other person, such as your assessor another so you can complete Section 3 of or your Projectstudent). PortfolioTake afternotes the meeting. The meeting should last for approximately 10 mins. At this meeting: • Present your brief to key stakeholders (use the brief prepared in Section 2 of your Project Portfolio). • Record feedback in the feedback register (developed prior to this meeting).

During the meeting, you will need to demonstrate effective communication skills including: • Identify and articulating ideas clearly and persuasively

• Use a presenting style and vocabulary to suit the audience and situation

• Seeking the views and opinions of others by active listening and questioning

Seeking the views and opinions of others by active listening and questioning 

 

In section 3-Develop a feedback register Develop a feedback register to record feedback from stakeholders.  Attach the organisation organisation policies that guide recording of feedback.

 Y  You ou should develop a feedback register according according to organisational requirements (to (to be used in in the next stakeholder meeting.) This can be in any format they like and may be completed in Word or Excel for example.

 

section In secti on 3- Inc Incorp orpora orate te feedba feedback ck Use the feedback from your meeting with

You must use the feedback from the stakeholder meeting (as recorded in the

stakeholders to refine your project brief.

register should be attached to this section of the portfolio.

 Attach the refined refined brief and and completed

feedback register) to refine their brief. The refined brief and completed feedback

If you are using the case study:

feedback register to this section of your

The feedback register should contain the date, project number, name of reviewer,

portfolio.

person receiving feedback, comments and action required (Document Policy). Feedback may for example include the need for more numeric detail around forecast sales and the size of the t he discount. This information can be obtained and represented using for example a graph as part of the refined brief.

 

sectio tion n 33- See Seek k appr approva ovall In sec Use an appropriate format to seek

You must seek approval to implement their solution e.g.,

approval to implement your proposed

complete an application form.

solution (e.g. draft an email, complete complete an

If you are using the case study, a sample answer may

application form ready to be lodged etc.)

include:

 Attach proof to this section of your your portfolio.

 A draft email to all key stakeholders stakeholders (e.g. CFO and Sales and Marketing General Manager) to proceed. Their drafted email for approval would then need to be attached.

 

In sectio section n 3- SelfSelf-eval evaluate uate your perfo performan rmance ce Self-evaluate Self-evaluat e your performance per formance

You must complete the attached self-evaluation document, and then attach their personal evaluation to this portfolio. Y You ou should list their

strengths and weaknesses and say what they plan to do to improve Perform a self-evaluation: their weaknesses. a. Complete the self-evaluation checklist (add as an attachme attachment). nt). Examples of weaknesses might include oral communication and

b.

List your strengths and weaknesses.

c.

Identify areas needing improvement.

using numerical data in analysis. analysis . Examples of strengths could include using digital technologies and ability to generate alternatives.

d.  Attach the the completed completed self-evaluation self-evaluation (Self- You could suggest taking an ESL course as a way of improving their Evaluation checklist) to this section of your oral communication and a statistics course to facilitate their use of portfolio. numerical data.

 

Review your decision Complete Section 3 of your Project Portfolio as part of your evidence for this step. When you complete Section 3, you need to: A.

Use the feedback from your meeting with stakeholders to refine your project brief 

B.

Use an appropriate format to seek approval to implement your proposed solution (e.g., draft an email, complete an application form ready to be lodged etc.)

C.

Perform a self-evaluation to identify opportunities for improvement.

 You  Y ou are also required required to attach certain documents documents as part of your your evidence evidence – review the documents you need to attach as outlined in your in Section 3 of the Project Portfolio and make sure you attach these upon submission.

 

Submit your completed Project Portfolio Make sure you have completed all sections of your Project Portfolio, answered all questions, provided provi ded enough detail as indicated and proofread proofread for spelling and grammar as necessary. Remember to submit all necessary attachments as indicated.

 

Simulation Pack case study –  study – 

WORLDUCATION DATA Revenue and net profit 2019 Actual

Revenue 35,000,000 Net Profit Profit 7,000, 7,000,000 000

2020 Budget

2020 Projected

45,000,000

55,000,000

9,0 9,000, 00,000 000

5,0 5,000, 00,000 000

 

Simulation Pack case study –  study – 

WORLDUCATION DATA Cash flow 2019 Actual

Closing Cash Balance Net cash flow

2020 Budget

2020 Projected

1,000,000

6,000,000 -

2,000,000

4,000,000

5,000,000 -

3,000,000

 

Your support resources: Project Portfolio (Assessment Task 2) Brief Outline template (Assessment Task 2) Self-evaluation checklist (Assessment Task 2) Simulation Pack (Assessment Task 2).

 

Each student your Assessment task 2 –presentation duration will be required to do around 2o minutes.

Leave your student id ,your full name and the time you booked in the conversation chat I will check if the seat still available or not

Book your Presentation appointment in the class

Presentation booking period: 10th Mar 2022:16:15pm2022:16:15pm-20:05pm---20:05pm---- 11seats a available vailable 11th Mar 2022: 16:15pm-20:05pm16:15pm-20:05pm------ 11seats a available vailable 16th Mar 2022: 16:15pm-20: 16:15pm-20:25pm 25pm ---- 12 seats available 17th Mar Mar 2022: 16:1 16:15pm-20:05pm 5pm-20:05pm ---- 11seats ava available ilable 18th Mar 2022: 16:15pm 16:15pm-19: -19:05pm05pm- --- 8seat 8seats s availa available ble

 

STUDENT PRESENTATION BOOKING Mar 2022 STUDENT IT ITEM EM ST STUD UDEN ENT T ID ID NAME 1 2

SCHEDULE 10th

3 4 5

16:55-17:15 17:15-17:35 17:35-17:55

Duration： 20MINS/PP 16:15-16:35 16:35-16:55

STUDENT PRESENTATION BOOKING SCHEDULE 10th Mar 2022 STUDENT Duration： ITEM ITEM ST STUD UDEN ENT T ID NAME 20MINS/PP 1 16:15-16:35 2 16:35-16:55 3 4 5

10 mins break 6 7 8

18:05-18:25 18:25-18:45 18:45-19:05

9 10 11 STUDENT PRESENTATION BOOKING Mar 2022

19:05-19:25 19:25-19:45 19:45-20:05 SCHEDULE 16th

6 7

Duration： 20MINS/PP 16:15-16:35 16:35-16:55 16:55-17:15 17:15-17:35 17:35-17:55 10 mins break 18:05-18:25 18:25-18:45

8 9

18:45-19:05 19:05-19:25

IT ITEM EM STUD STUDEN ENT T ID ID 1 2 3 4 5

STUDENT NAME

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16:55-17:15 17:15-17:35 17:35-17:55 10 mins break 18:05-18:25 18:25-18:45 18:45-19:05

9 19:05-19:25 10 19:25-19:45 11 19:45-20:05 STUDENT PRESENTATION BOOKING SCHEDULE 17th STUDENT PRESENTATION BOOKING SCHEDULE 18th Mar 2022 Mar 2022 STUDENT Duration： Duration： ITEM ITEM ST STUD UDEN ENT T ID NAME 20MINS/PP ITEM STUDE STUDENT NT ID ID STUDE STUDENT NT NAME 20MINS/PP 1 16:15-16:35 1 16:15-16:35 2 16:35-16:55 3 16:55-17:15 2 16:35-16:55 4 17:15-17:35 3 16:55-17:15 5 17:35-17:55 4 17:15-17:35 10 mins break 10mins break 6 18:05-18:25 7 18:25-18:45 5 17:45-18:05 8 18:45-19:05 6 18:05-18:25