Exchange Server 2013 Functional Test Plan
Prepared for Commonwealth of Pennsylvania October 19, 2015 Version 1.3 Prepared by Scott Alexander Principal Consultant
[email protected]
Contributors
000Commonwealth of Pennsylvania0
Revision and Signoff Sheet Change Record Date
Author
Version
Change reference
09/17/2 014
Scott Alexander
.1
Initial draft
Reviewers Name
Version approved
Position
Date
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Page iii Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Table of Contents 1
Executive Summary.........................................................................7 1.1 Background Information.........................................................................7 1.2 Purpose..................................................................................................... 7 1.3 Document Scope...................................................................................... 7 1.3.1 In Scope.......................................................................................... 7 1.3.2 Out of Scope................................................................................... 7 1.4 Audience................................................................................................... 8
2
Test Environment.............................................................................9 2.1 Method.................................................................................................... 10
3
System Testing..............................................................................11 3.1 Built-In Global Testing..........................................................................11 3.1.1 Service Health................................................................................ 11 3.2 Built-in Mailbox Server Testing...........................................................11 3.2.1 Test Mail Flow..................................................................................11 3.2.2 SMTP Connectivity..........................................................................12 3.2.3 Replication Health...........................................................................12 3.2.4 Mailbox Database Copy Status.......................................................13 3.2.5 Database Statistics.........................................................................13 3.2.6 Replication Statistics.......................................................................14 3.2.7 Mailbox Connectivity Test...............................................................14 3.2.8 Mailbox Assistant Health.................................................................15 3.2.9 Server Health.................................................................................. 15 3.3 Built-In Client Access Server Testing.................................................16 3.3.1 Outlook Connectivity Test...............................................................16 3.3.2 Web Services..................................................................................16 3.3.3 ActiveSync...................................................................................... 17 3.3.4 ECP Connectivity............................................................................. 17 3.3.5 IMAP................................................................................................ 18 3.3.6 POP................................................................................................. 18 3.3.7 Mailbox Replication Service............................................................19 3.4 Exchange High Availability..................................................................19 3.4.1 Database Failure............................................................................. 19 Page iv Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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3.4.2 Server Failure..................................................................................20 3.4.3 Secondary Datacenter Failure.........................................................20 3.4.4 Primary Datacenter Failure.............................................................21 3.5 Mailbox Access.......................................................................................... 22 3.5.1 Autodiscover Internal......................................................................22 3.5.2 Autodiscover External.....................................................................22 3.5.3 OWA Access Internal.......................................................................23 3.5.4 OWA Access External......................................................................23 3.5.5 ActiveSync...................................................................................... 23 3.6 Outlook Functionality Test.........................................................................24 3.6.1 OAB Download................................................................................24 3.6.2 Out of Office................................................................................... 24 3.6.3 Free/Busy Data Availability.............................................................25 3.6.4 Meeting Booking.............................................................................25 3.6.5 Meeting Update.............................................................................. 26 3.6.6 Meeting Cancellation......................................................................26 3.6.7 Resource Booking...........................................................................27 3.6.8 Address List.................................................................................... 27 3.6.9 Global Message Size Limit..............................................................28 3.6.10Mailbox Quota Warning...................................................................28 3.6.11Prohibit Send Quota........................................................................28 3.6.12Recover Deleted Items....................................................................29 3.6.13Mail Tips.......................................................................................... 29 3.6.14Mailbox Delegation.........................................................................29 3.6.15Mailbox Signature...........................................................................30 3.7 OWA Functionality Testing.........................................................................30 3.7.1 OWA Maximum Message Size.........................................................30 3.7.2 OWA Web Ready Document Viewing...............................................31 3.7.3 OWA Out Of Office..........................................................................31 3.7.4 OWA Free/Bus Availability...............................................................32 3.7.5 OWA Meeting Booking....................................................................32 3.7.6 Meeting Update from OWA.............................................................32 3.7.7 OWA Meeting Cancellation..............................................................33 3.7.8 OWA Address List............................................................................33 Page v Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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3.8 Mail Routing.............................................................................................. 34 3.8.1 Mail routing between Exchange 2013 Mailboxes within the Organization.............................................................................................. 34 3.8.2 Mail routing between Exchange 2007 and Exchange 2013 Mailboxes within the Organization............................................................................. 34 3.8.3 Mail Routing outgoing between Exchange 2013 mailboxes and Internet Mailboxes..................................................................................... 35 3.8.4 Mail Routing Incoming between Exchange 2013 mailboxes and Internet Mailboxes using OWA...................................................................35 3.9 Public Folders............................................................................................ 36 3.9.1 Exchange 2013 Mailboxes Accessing legacy 2007 PFs...................36 3.9.2 Exchange 2013 Mailboxes can add new PFs to legacy 2007 PFs....36 3.9.3 Exchange 2013 Mailboxes can Modify new PFs to legacy 2007 PFs 37 3.9.4 Exchange 2013 Mailboxes can delete new and existing PFs to legacy 2007 PFs........................................................................................ 37 3.10 POP3 and IMAP4 Clients............................................................................ 37 3.10.1POP3 Service Activity testing..........................................................37 3.10.2POP3 client testing..........................................................................38 3.10.3IMAP Service Activity testing..........................................................38 3.10.4IMAP client testing..........................................................................39
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1
Executive Summary 1.1
B a c k g r o u n d I n f o r m a t i o n
Microsoft Consulting Services (MCS) has been retained by “Customer” to provide expertise and knowledge transfer for a migration from the existing messaging system(s) to one based on the Microsoft® Exchange Server 2013 platform. This solution will be based on the Microsoft Exchange Server 2013 Product Line Architecture.
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1.2
P u r p o s e
The purpose of this document is to provide a test plan that describes the strategy, approach and test cases for Exchange Server 2013 functional testing activities. This document will also provide the details for tools required to perform testing and expected results from each test case.
1.3
D o c u m e n t S c o p e
The scope of this document is to provide the test cases that will be used to verify the functionality of Exchange Server 2013 and validate the health of system components.
1.3.1 In Scope
Exchange Server 2013 built-in system health testing
Exchange Server 2013 functional testing
Mailbox Connectivity testing use different devices inside and outside of the corporate network
Mail flow testing within the organization
Internet Mail flow testing using EOP (Microsoft Exchange Online Protection)
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1.3.2 Out of Scope
Performance testing
System performance testing (Loadgen)
Backup and Restore testing
Note: To perform the client connectivity testing from internet and to test internet mail flow, CUSTOMER needs to setup the internet connectivity in test lab and register the required DNS records on internet for test lab environment. Test lab environment will be built as close to production environment as possible.
1.4
A u d i e n c e
This document has been prepared for a technical audience and is intended for personnel associated with the Exchange Server 2013 deployment, including:
Exchange Architecture Teams
Windows Active Directory Team
Networking Team
Enterprise Operations Team
Project Management Team
Microsoft Account Team
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2
Test Environment
Customer staging email architecture will be built on the latest release of Windows Server platform that is Windows Server 2012 R2 and Microsoft Exchange Server 2013 CU6. The Exchange 2013 architecture will be deployed on premises, with network simulated sites Site1, Site2, and Site3. Exchange server resources in the Site1 site will host active mailboxes during normal runtime conditions and Site2 site will act as passive datacenter. Site3 site will host the File Share Witness (FSW). In the event of a disaster in the primary site, the secondary site will have the ability to run independently without affecting end user response times. The Exchange 2013 resources will be integrated into the existing Exchange 2007 organization that exists in the staging environment. With Exchange 2013, high availability and site resiliency of mailbox data will be achieved through the concept of DAG. A DAG is a Database Availability Group consisting of multiple servers in a cluster (maximum 16) that will hold the copies of the individual databases. A single database will have 4 copies spread across members of the DAG. There will be one active and three passive copies of a database, out of which two passive copy will be located in secondary site. Users connect to active database copy to send and receive their mail; the passive copies of an individual database will get updates with continuous replication from the active copy. At any given time, for a failure, maintenance, or other reason, Exchange can make any of the passive copies active on another member of the DAG. There will be two Exchange 2013 DAGs within the staging environment, one for user mailboxes and one for public folders. Servers in the secondary site will host only the passive copies of the databases and will be activated only in-case of the primary site failure
Note: This document assumes that all the machines will be built as per Customer standard build process that includes all updates, patches, anti-virus etc.
2.1
M e t h o d
The test cases defined in this document will be performed with variety of tools as below.
Exchange Administration Center (EAC)
Exchange Management Shell
o
Standard Exchange Management Shell Commands
o
Exchange Management Shell Scripts provided with Exchange 2013
Messaging Clients o
Outlook 2010 or Later Sp3 or higher
o
Internet Explorer 8 or higher Page 10 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Built-In Windows Utilities
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3
System Testing 3.1
B u i l t I n G l o b a l T e s t i n g
Exchange Server 2013 has built-in PowerShell commands that can be used to test certain global parameters of Exchange Server 2013, therefore applies to more than a single Exchange Server.
3.1.1 Service Health Item Test Reference
Description ST.1.
Test Location
CUSTOMER Staging Environment
Test Description
The Test-ServiceHealth command can be used to verify that all Microsoft Windows services that the Exchange 2013 server requires are running and set to ‘automatic’ start-up status
Test to be Performed
Run the following command from the Exchange Management Shell on any Exchange 2013 server: Page 12 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Get-ExchangeServer –Identity | TestServiceHealth | ft Role,RequiredServicesRunning,ServicesNotRunning –AutoSize For details refer to test-servicehealth Expected Result
Each role of each server should be examined. For each role, the ‘RequiredServicesRunning’ column of the output should read ‘True’ and the ‘ServicesNotRunning’ column should not list any services
Actual Result Notes
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3.2
B u i l t i n M a i l b o x S e r v e r T e s t i n g
3.2.1 Test Mail Flow Item Test Reference
Description ST.2. Page 14 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Test Location
CUSTOMER Staging Environment
Test Description
The Test-Mailflow cmdlet tests mail submission, transport, and delivery. The cmdlet verifies that each Mailbox server can successfully send itself a message.
Test to be Performed
Run the following Exchange Management Shell command from each Exchange 2013 server. This cannot be run remotely: Test-Mailflow | ft For details refer to test-mailflow
Expected Result
A list of mail flow checks per Mailbox server and their results will be presented. For each check, the ‘TestMailflowResult’ column should read ‘Success’
Actual Result Notes
3.2.2 SMTP Connectivity Item Test Reference
Description ST.3.
Test Location
CUSTOMER Staging Environment
Test Description
The Test-SmtpConnectivity cmdlet against a Mailbox server attempts to establish an SMTP connection to all bindings of all Receive connectors hosted on that server
Test to be Performed
Run the following Exchange Management Shell command against any Exchange 2013 server: Get-TransportService | TestSmtpConnectivity For details refer to Test-SmtpConnectivity
Expected Result
The cmdlet should show the result as successfully connected to SMTP service.
Actual Result Notes
3.2.3 Replication Health Item Test Reference
Description ST.1.
Test Location
CUSTOMER Staging Environment
Test Description
The Test-ReplicationHealth cmdlet is designed for the proactive monitoring of continuous replication and the continuous replication pipeline, the availability of Active Manager, and the health and status of the underlying cluster service, quorum, and network components. The TestReplicationHealth cmdlet can be run locally or remotely Page 15 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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against any Mailbox server in a DAG.
Test to be Performed
Run the following Exchange Management Shell command against all Exchange 2013 servers running the Mailbox server role: Get-MailboxServer | where {$_.admindisplayversion -like "Version 15*"} | Test-ReplicationHealth | ft -AutoSize For details refer to Test-ReplicationHealth
Expected Result
A list of replication checks and the results will be presented. For each check, the ‘Result’ column should read ‘Passed’
Actual Result Notes
3.2.4 Mailbox Database Copy Status Item Test Reference
Description ST.2.
Test Location
CUSTOMER Staging Environment
Test Description
The get-MailboxDatabaseCopyStatus is used to view health and status information of all the copies of the database
Test to be Performed
Run the following Exchange Management Shell command against all Exchange 2013 servers running the Mailbox server role: Get-MailboxDatabaseCopyStatus * For details refer to GetMailboxDatabaseCopyStatus http://technet.microsoft.com/enus/library/bb691314(v=exchg.150).aspx
Expected Result
The result should list all the databases with replication health, and the result should show the status healthy for all the databases
Actual Result Notes
3.2.5 Database Statistics Item Test Reference
Description ST.3.
Test Location
CUSTOMER Staging Environment
Test Description
Exchange 2013 includes a script called CollectOverMetrics.ps1, which can be found in the Scripts folder. CollectOverMetrics.ps1 reads DAG member event logs to gather information about database operations (such as database mounts, moves, and failovers) over a specific time period. Page 16 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Test to be Performed
Run the following script to generate the report for all databases in the DAG CollectOverMetrics.ps1 -DatabaseAvailabilityGroup DAG1 -Database:"DB*" -GenerateHTMLReport – ShowHTMLReport For more information refer to CollectOverMetrics.ps1 http://technet.microsoft.com/enus/library/bb691314(v=exchg.150).aspx
Expected Result
The result should list all the databases with the information about mount, failure, move etc
Actual Result Notes
3.2.6 Replication Statistics Item Test Reference
Description ST.4.
Test Location
CUSTOMER Staging Environment
Test Description
CollectReplicationMetrics.ps1 collects data from performance counters related to database replication. The script gathers counter data from multiple Mailbox servers, writes each server's data to a .csv file, and then reports various statistics across all of this data (for example, the amount of time each copy was failed or suspended, the average copy or replay queue length, or the amount of time that copies were outside of their failover criteria).
Test to be Performed
Run the following script to generate the report for all databases in the DAG CollectReplicationMetrics.ps1 -DagName DAG1 -Duration "01:00:00" -Frequency "00:01:00" – ReportPath For more information refer to CollectReplicationMetrics.ps1 http://technet.microsoft.com/enus/library/bb691314(v=exchg.150).aspx
Expected Result
Based on the parameters specified above, this script will run for one hour. The output should show the replication statistics for each database in the DAG, this data can be used to monitor the replication health
Actual Result Notes
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3.2.7 Mailbox Connectivity Test Item Test Reference
Description ST.5.
Test Location
CUSTOMER Staging Environment
Test Description
The Test-MapiConnectivity cmdlet verifies server functionality. This cmdlet logs on to the mailbox that you specify (or to the SystemMailbox if you don't specify the Identity parameter) and retrieves a list of items in the Inbox. Logging on to the mailbox tests two critical protocols used when a client connects to a Mailbox server: MAPI and LDAP. During authentication, the Test-MapiConnectivity cmdlet indirectly verifies that the MAPI server, Exchange store, and Directory Service Access (DSAccess) are working
Test to be Performed
Run the following powershell command to perform the test Test-MapiConnectivity -Server
For more information refer to test-mapiconnectivity http://technet.microsoft.com/enus/library/dd351258(v=exchg.150).aspx http://technet.microsoft.com/enus/library/bb691314(v=exchg.150).aspx Expected Result
The output should display success or failure at logging onto each database currently hosted on that particular server. Note that if no databases are currently active on the server you will receive a warning that the operation could not be performed.
Actual Result Notes
3.2.8 Mailbox Assistant Health Item Test Reference
Description ST.6.
Test Location
CUSTOMER Staging Environment
Test Description
The Mailbox Assistants service runs on all servers that have the Mailbox server role installed. This service is responsible for scheduling and dispatching several assistants that ensure mailboxes function correctly. Test-AssistantHealth cmdlet verifies that the Microsoft Exchange Mailbox Assistants service (MSExchangeMailboxAssistants) is healthy, to recover from health issues, and to report the status of the diagnosis or recovery action
Test to be Performed
Run the following powershell command to perform the test Page 18 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Test-AssistantHealth -ServerName -IncludeCrashDump -ResolveProblems | FormatList For more information refer to test-AssistantHealth http://technet.microsoft.com/enus/library/bb691314(v=exchg.150).aspx Expected Result
The output should display the health information of MailboxAssistant
Actual Result Notes
3.2.9 Server Health Item Test Reference
Description ST.7.
Test Location
CUSTOMER Staging Environment
Test Description
Get-Healthreport returns health information related to the server you specify. You can use the health values to determine the state of the server. The cmdlet also returns an alert value that provides the specific state of your server.
Test to be Performed
Run the following powershell command to perform the test Get-HealthReport –Identity For more information refer to Get-HealthReport http://technet.microsoft.com/enus/library/bb691314(v=exchg.150).aspx
Expected Result
The output should display the health values that includes the following:
Online Partially Online Offline Sidelined Functional Unavailable
Actual Result Notes
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3.3
B u i l t I n C l i e n t A c c e s s S e r v e r T e s t i
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n g 3.3.1 Outlook Connectivity Test Item Test Reference
Description ST.8.
Test Location
CUSTOMER Staging Environment
Test Description
Use the Microsoft Connectivity Analyzer (https://testconnectivity.microsoft.com/) to execute the Microsoft Office Outlook Connectivity Test - “Outlook Connectivity”.
Test to be Performed
Follow the steps in the wizard for the Outlook Connectivity test.
Expected Result
Outlook Connectivity test must complete successfully without any error
Actual Result Notes
3.3.2 Web Services Item Test Reference
Description ST.9.
Test Location
CUSTOMER Staging Environment
Test Description
Use the Microsoft Connectivity Analyzer (https://testconnectivity.microsoft.com/) to execute the Microsoft Exchange Web Services Connectivity Test “Synchronization, Notification, Availability, and Automatic Replies”.
Test to be Performed
Follow the steps in the wizard for the Synchronization, Notification, Availability, and Automatic Replies test.
Expected Result
These tests walk through many basic Exchange Web Services tasks to confirm they're working. The operations tested by default are GetFolder, CreateItem, DeleteItem, and SyncFolderItems. The output must provide result for each operation
Actual Result Notes
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3.3.3 ActiveSync Item Test Reference
Description ST.10.
Test Location
CUSTOMER Staging Environment
Test Description
Test-ActiveSyncConnectivity cmdlet performs a full synchronization between a mobile device and a specified mailbox to test the functionality of Exchange ActiveSync.
Test to be Performed
Run the following Exchange Management Shell commands against any Exchange 2013 server: $credential = Get-Credential -UserName Customerstglab\testuser31 Test-ActiveSyncConnectivity -UseAutodiscoverForClientAccessServer:$true -MailboxCredential $credential |ft –Autosize For Details refer to test-activesyncconnectivity
Expected Result
If the test fails, an error message will be displayed on powershell
Actual Result Notes
Better to use Remote connectivity analyzer to test outlook connectivity, to perform the use Remote Connectivity Analyzer here
3.3.4 ECP Connectivity Item Test Reference
Description ST.11.
Test Location
CUSTOMER Staging Environment
Test Description
Use a web browser to connect and logon to EAC to verify Exchange Administration Center functionality for all Exchange 2013 servers in the environment.
Test to be Performed
Open a web browser and connect to https:///ecp or https://webmail.beta.pa.gov/ecp. Logon using administrative credentials. Validate that you can successfully logon and access the EAC interface.
Expected Result
Logon to EAC directly to each server will result in a cert error as the server names are not included on the SAN cert. After continuing to the website the administrator will be able to logon.
Actual Result Notes Page 22 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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3.3.5 IMAP Item Test Reference
Description ST.12.
Test Location
CUSTOMER Staging Environment
Test Description
the Test-ImapConnectivity cmdlet to verify that the IMAP4 service is running as expected. The Test-ImapConnectivity cmdlet can be used to test the IMAP4 functionality for a specified Client Access server for all mailboxes on servers running Microsoft Exchange Server 2013 in the same Active Directory site
Test to be Performed
Run the following Exchange Management Shell command against any Exchange 2013 server: Test-ImapConnectivity –ClientAccessServer ENSTGEXCH001 –MailboxCredential:(Get-Credential Customer-stglab\testuser31) For Details refer to test-imapconnectivity
Expected Result
A series of tests will be run and each test should be completed successfully
Actual Result Notes
3.3.6 POP Item Test Reference
Description ST.13.
Test Location
CUSTOMER Staging Environment
Test Description
the Test-PopConnectivity cmdlet to verify that the IMAP4 service is running as expected. The Test-PopConnectivity cmdlet can be used to test the POP3 functionality for a specified Client Access server for all mailboxes on servers running Microsoft Exchange Server 2013 in the same Active Directory site
Test to be Performed
Run the following Exchange Management Shell command against any Exchange 2013 server: Test-PopConnectivity –ClientAccessServer ENSTGEXCH001 –MailboxCredential:(Get-Credential Customer-stglab\testuser31) For Details refer to test-imapconnectivity
Expected Result
A series of tests will be run and each test should be completed successfully
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3.3.7 Mailbox Replication Service Item Test Reference
Description ST.14.
Test Location
CUSTOMER Staging Environment
Test Description
The Microsoft Exchange Mailbox Replication service runs on mailbox servers. Test-MRSHealth command ensures that the Mailbox Replication service is running and that it responds to a remote procedure call (RPC) ping check.
Test to be Performed
Run the following Exchange Management Shell command on any Exchange 2013 server: Test-MRSHealth For Details refer to Test-MRSHealth
Expected Result
The commends runs against mailbox servers to validate the health of MRS, if there are any errors or warnings that will be displayed on PowerShell
Actual Result Notes
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3.4
E x c h a n g e H i g h A v a i l a b i l i t y
3.4.1 Database Failure Item Test Reference
Description ST.15.
Test Location
CUSTOMER Staging Environment
Test Description
Validate the passive copy of a database in the same datacenter comes online automatically upon a failure of a database
Test to be Performed
Login to Exchange 2013 mailbox server with administrative permissions Page 25 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Offline a disk that contains the active copy of a mailbox database from disk manager to force database failure Monitor the databases on second Exchange 2013 mailbox server that has a passive copy Get-MailboxDatabaseCopyStatus -Identity Expected Result
Databases on second mailbox server that has a passive copy of the database should come online automatically without any administrative interference
Actual Result Notes
To resume the database copy from a failed and suspended state you need to run the following: Resume-MailboxDatabaseCopy \ The active database copy then needs to be moved back to the AP1 server using, Move-ActiveMailboxDatabase – ActivateOnServer
3.4.2 Server Failure Item Test Reference
Test Location Test Description
Description ST.16.
CUSTOMER Staging Environment
Validate the databases running on an Exchange 2013 server are automatically mounted on Exchange Servers hosting passive copy in the same datacenter Validate the mail flow
Validate client access using Outlook, OWA and any other client that is used
Test to be Performed
Power off one of the Exchange 2013 servers to simulate a server failure
Monitor the databases on another servers that are hosting the passive copies of the databases on failed server Send emails to mailboxes Exchange 2013 and internet mailboxes like outlook.com to validate mails are delivered Try accessing mailboxes using OWA and Outlook Clients that are connected already should not see any disconnection in the services Verify the clients are able to access the mails and public folders Expected Result
Passive copies of databases should come online automatically without any administrative interference Users should continue send and receive emails Page 26 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Users should continue accessing mailboxes with different clients
Actual Result
3.4.3 Secondary Datacenter Failure Item Test Reference
Description ST.17.
Test Location
CUSTOMER Staging Environment
Test Description
Validate all the services that are running in Primary Datacenter continue running without any interruption
Test to be Performed
Power off all the servers in secondary datacenter Monitor the databases on Exchange 2013 servers in primary datacenter
Try accessing mailboxes using OWA and Outlook Clients that are connected already should not see any disconnection in the services Mail flow should continue working as normal Expected Result
Passive copies of databases should come online automatically without any administrative interference
Actual Result
CUSTOMER Passive datacenter doesn’t host any active mailboxes, hence there should be no interruption to any service
Notes
This test was not executed because the passive datacenter does not host any active services so there would be nothing to failover.
3.4.4 Primary Datacenter Failure Item Test Reference
Description ST.18.
Test Location
CUSTOMER Staging Environment
Test Description
Validate all the databases that are hosted in primary datacenter are mounted on Exchange servers in passive datacenter automatically Validate mailboxes that were hosted in primary datacenter continue using exchange services like OWA, Outlook Anywhere, OAB etc. and are able to send and receive emails
Test to be Performed
Power off all Exchange 2013 servers in primary datacenter Page 27 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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On the secondary datacenter DAG should continue running and should be able to achieve quorum automatically with the help of witness server sitting in third datacenter From a mailbox that was hosted on primary datacenter, send emails to mailboxes on Exchange 2013 and internet mailboxes to validate mails are delivered Try accessing mailboxes using OWA and Outlook from a mailbox that was hosted on primary datacenter Clients that are already connected may experience a disconnection for a short period until the services are restored. Expected Result
The failover from primary datacenter to secondary datacenter must be automatic and service should restore on secondary datacenter without any manual intervention
Actual Result Notes
3.5 M a i l b o x A c c e s s 3.5.1 Autodiscover Internal Item Test Reference
Description ST.19. Page 28 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Test Location
CUSTOMER Staging Environment
Test Description
Validate that an internal, domain-joined Outlook 2010 or Later client can connect via the autodiscover service automatically
Test to be Performed
Expected Result
Logon to a desktop/laptop using one of the Exchange 2013 test user accounts Open Outlook 2010 or Later for the first time, with no previous Outlook profile configured Follow the first-start procedure to connect to the test mailbox The autodiscover process should allow the first-start procedure to automatically configure access to the mailbox without prompting the user for their email address and any authentication prompts
Actual Result Notes
Internal domain joined users will use SCP to locate the server for autodiscover process. The computer must be joined to domain
3.5.2 Autodiscover External Item Test Reference
Description ST.20.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that an external, Outlook 2010 or Later client can connect via the autodiscover service automatically
Test to be Performed
Ensure the client workstation has internet connectivity Logon to a desktop/laptop using one of the Exchange 2013 test user accounts Open Outlook 2010 or Later for the first time, with no previous Outlook profile configured Follow the first-start procedure to connect to the test mailbox
Expected Result
The autodiscover process should allow the first-start procedure to automatically configure access to the mailbox without prompting the user for their email address and any authentication prompts
Actual Result Notes
User must login to workstation with his domain credentials for automatic discovery process, otherwise user would need to provide their email address and credentials to configure profile with autodiscover
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3.5.3 OWA Access Internal Item
Description
Test Reference
ST.21.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that an internal user can access their mailbox using OWA via forms based authentication
Test to be Performed
Expected Result
Logon to a desktop/laptop using one of the Exchange 2013 test user accounts Using a browser, navigate to https://mail.CUSTOMER.net/owa to access the mailbox via OWA Provide credentials to access OWA in the form After providing the credentials, users should be able to view the mailbox.
Actual Result Notes
3.5.4 OWA Access External Item
Description
Test Reference
ST.22.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that an external user can access their mailbox using OWA via forms based authentication
Test to be Performed
Expected Result
Using a browser, navigate to https://mail.CUSTOMER.net/owa to access the mailbox via OWA Provide credentials to access OWA in the form After providing the credentials, users should be able to view the mailbox.
Actual Result Notes
3.5.5 ActiveSync Item Test Reference
Description ST.23.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that an external user can access their mailbox using ActiveSync, user must have his/her email address and password handy to configure the mobile device Page 30 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Test to be Performed
Expected Result
Modify internal DNS record for mobilemail to point to the 2013 load balanced VIP Test from ActiveSync devices to validate they can still access both 2013 and 2007 mailboxes after AirWatch SEG redirected to Exchange 2013 After providing the credentials, users should be able to view the mailbox on mobile device.
Actual Result Notes
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3.6 O u t l o o k F u n c t i o n a l i t y T e s t 3.6.1 OAB Download Item Test Reference
Test Location
Description ST.24.
CUSTOMER Staging Environment Page 32 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Test Description
Test to be Performed
Expected Result
Validate that clients can download the Offline Address Book (OAB)
While logged on to workstation internally using one of the test user account, open Outlook 2010 or Later and connect to the test mailbox Use the Send/Receive menu option to request a full download of the Offline Address Book Open event viewer and check event ID 27 “starting OAB download” Followed by another event ID 27 “OAB download succeeded” The Offline Address Book should be downloaded without error, if there are errors the error would be logged into application event log
Actual Result Notes
3.6.2 Out of Office Item Test Reference
Description ST.25.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that clients can access the Out of Office feature via Exchange Web Services
Test to be Performed
Expected Result
While logged on internally on a workstation using one of the test user accounts, open Outlook 2010 and connect to the test mailbox Access the Out of Office feature by selecting FileAutomatic Replies Customize automatic replies for internal and external mails Send an email to the account that has automatic replies setup from both internal and external mailbox The sender should receive automatic reply message from the recipient The Out of Office window should be displayed correctly with no error messages The sender should receive automatic reply message from recipient as defined in automatic reply settings
Actual Result Notes
3.6.3 Free/Busy Data Availability Item
Description Page 33 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Test Reference
ST.26.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that clients can check the availability of another user
Test to be Performed
Expected Result
Login to Test User 1 Exchange 2013 mailbox using Outlook 2010 or Later Create a meeting request and type Test User 2 in To field Click on scheduling assistant In Outlook 2010 or Later scheduling assistant, check see the availability information of User1 and User2 Meeting availability data should be displayed for both users
Actual Result Notes
3.6.4 Meeting Booking Item Test Reference
Description ST.27.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that clients can successfully book a meeting with another user
Test to be Performed
Expected Result
Login Test User1 Exchange 2013 test mailbox using Outlook 2010 or Later Create a new meeting requires, and add Test User2 in TO field Click on scheduling assistant Select the time of meeting and send the meeting request Open Test User2 mailbox using outlook Accept the meeting and send the response Check the calendar of both User1 and User2 and see the meeting appears in both the users calendar The meetings should be accepted and appear in both user’s calendars
Actual Result Notes
If the meeting is not accepted by the recipient, the meeting would appear as tentative in the calendar
3.6.5 Meeting Update Item Test Reference
Test Location
Description ST.28.
CUSTOMER Staging Environment Page 34 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Test Description
Test to be Performed
Validate that clients can send meeting updates to other users and update the calendar
Login to Test User1 Exchange 2013 test mailbox using Outlook 2010 or Later
Open the meeting that was created in test case Error: Reference source not found Change the date and time of the meeting and click on send update Open Test User2 mailbox using outlook Check the User2 has received meeting update request Open the meeting update item from outlook and click on accept Check the calendar of User2 to verify the meeting date and time has been updated in calendar Expected Result
After accepting the meeting update, the calendar should be updated with new date and time
Actual Result Notes
3.6.6 Meeting Cancellation Item Test Reference
Description ST.29.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that clients can send meeting cancellation and update calendar
Test to be Performed
Login to Test User1 Exchange 2013 test mailbox using Outlook 2010 or Later
Open the meeting that was created in test case Error: Reference source not found Click on cancel meeting and click on send cancellation Open Test User2 mailbox using outlook Check the User2 has received meeting cancellation Open the meeting cancellation item from outlook and click on remove from calendar Check the calendar of User2 to verify the meeting has been removed from calendar Expected Result
After accepting the meeting cancellation, the meeting should be removed from the calendar
Actual Result Notes
3.6.7 Resource Booking Item
Description Page 35 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Test Reference
ST.30.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that clients can successfully book a resource along with a meeting request
Test to be Performed
Login to Test User1 Exchange 2013 test mailbox using Outlook 2010 or Later
Create a new meeting requires, and add User2 in TO field Next to location field, click on Rooms button All Rooms address book will be opened Select a room from the address book Click on scheduling assistant, you should see the User2 and Room Mailbox name as attendees Select the time of meeting and verify both User2 and Room are available send the meeting request User1 should receive an automatic (acceptance or decline) response from resource mailbox Expected Result
The user should be able to book resource and should receive automatic response from resource mailbox
Actual Result Notes
3.6.8 Address List Item Test Reference
Description ST.31.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that the address list shows all exchange recipients
Test to be Performed
Expected Result
Log into Outlook 2010 or Later using one of the Test User1 Exchange 2013 test user accounts In Outlook 20007, view the members of the Global Address list From outlook open address list option From drop down select any other address list and check you are able to see the expected recipients from that address list The Global Address List and any other address should show all respective exchange recipients
Actual Result Notes
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3.6.9 Global Message Size Limit Item
Description
Test Reference
ST.32.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that the global maximum message send size cannot be exceeded by users
Test to be Performed
Log into Outlook 2010 or later using one of the test user accounts In Outlook, compose a new message to the other test user account and include an attachment greater than 25MB in size Send the message
Expected Result
The system should reject the message based on it exceeding the 20MB global sending message size
Actual Result Notes
3.6.10
Mailbox Quota Warning
Item
Description
Test Reference
ST.33.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that mailbox warning quotas are functioning correctly
Log into Test User1 mailbox via Outlook 2010 or Later Ensure that this mailbox contains 5 GB + of mailbox
Test to be Performed
data
Wait for the next scheduled warning message to be sent Expected Result
The test mailbox should receive a system-generated warning message advising the user that the warning threshold has been met
Actual Result Notes
3.6.11
Assuming the mailbox warning quota is set to 5GB
Prohibit Send Quota
Item Test Reference
Description ST.34.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that mailbox prohibit send quotas are functioning correctly Page 37 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Test to be Performed
Log into a Test User1 mailbox via Outlook 2010 or Later Ensure that this mailbox contains over 5 GB of mailbox data Attempt to send a new message to any user
Expected Result
The user should be prevented from sending new messages until the mailbox size is reduced
Actual Result Notes
3.6.12
Assuming the prohibit send is set to 5 GB
Recover Deleted Items
Item
Description
Test Reference
ST.35.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that mailbox is able to recover mails using recover delete items option
Test to be Performed
Log into Test User1 Exchange 2013 test mailbox via Outlook 2010 or Later Highlight a message in inbox and press + to permanently delete the message from inbox Verify message is not gone to deleted items folder Click on tools and click on recover deleted items Verify the message deleted above step is in dumpster Right Click on message and click on recover Verify the message is recovered to inbox
Expected Result
The message should be recovered to inbox of the user
Actual Result Notes
3.6.13
Mail Tips
Item Test Reference
Description ST.36.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that user is seeing mail tips while composing emails
Test to be Performed
Log into a Test User1 Exchange 2013 test mailbox via Outlook 2010 or Later or later
Create a new mail items and in TO filed type one internal user “User2” and an external user
[email protected] Check on top of the email item whether user is seeing any mail tips Expected Result
User should be seeing a mail tip about external user Page 38 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Actual Result Notes
3.6.14
For my Hotmail account, I saw “The following message that the recipient is outside your organization”.
Mailbox Delegation
Item
Description
Test Reference
ST.37.
Test Location
CUSTOMER Staging Environment
Test Description
Validate the delegate settings are working
Create Two mailbox in Exchange 2013 as TestUser31 and
Test to be Performed
TestUser32
Login to desktop / laptop with the newly created mailbox account Open outlook and validate the profile is created automatically From outlook create delegation and assign Send AS delegation to another mailbox on Exchange 2013 Secretary Login to Testuser32 mailbox from outlook Check whether secretary is able to send as on behalf of manager Validate the delegation is working as expected Expected Result
Delegated User TestUser32 should be able to send emails on behalf of manager
Actual Result Notes
3.6.15
Mailbox has delegated Send AS permissions and view all object permissions to secretary
Mailbox Signature
Item Test Reference
Description ST.38.
Test Location
CUSTOMER Staging Environment
Test Description
Validate the signature is working as expected
Test to be Performed
Expected Result
Open a mailbox and create a signature using Outlook 2010 or Later Compose a new mail and check the signature is added to new mail Signature is an outlook property. This test to check user scenario
Actual Result Notes
Mailbox must have a signature configured
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3.7 O W A F u n c t i o n a l i t y T e s t i n g 3.7.1 OWA Maximum Message Size Item Test Reference
Description ST.39.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that the OWA maximum message compose size Page 40 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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cannot be exceeded by users
Test to be Performed
Log into OWA using one of test user 31 accounts Attempt to compose a new message to the other test user 32 test user account and include an attachment greater than 25MB in size
Expected Result
The system should prevent composition and sending of the message based on it exceeding the 20MB OWA maximum message compose size
Actual Result Notes
3.7.2 OWA Web Ready Document Viewing Item Test Reference
Description ST.40.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that OWA web-ready document viewing is functioning correctly
Test to be Performed
Log into a test user 31 Exchange 2013 test mailbox via OWA
Compose a new message to the other test user 32 Exchange 2013 test user Attach any standard Word .DOC file Send the message to the other test user 32 Exchange 2013 user Log into the test user 32 user mailbox Open the message and hover the mouse cursor over the attachment select the [Preview] option that appears below the attached Word document Expected Result
The Word document should be rendered within OWA rather than requiring it to be opened within Word itself
Actual Result Notes
3.7.3 OWA Out Of Office Item Test Reference
Description ST.41.
Test Location
CUSTOMER Staging Environment
Test Description
Validate OWA clients can access the Out of Office feature Page 41 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Test to be Performed
Expected Result
Login to one of the test user 32 Exchange 2013 test mailbox using OWA In the main OWA window, click Options then Set Automatic Replies On the Automatic Replies tab, configure the Out of Office as required Send a mail to Test User 32 from any other mailbox internal and external Both external and internal users should see an out of office message The Automatic Replies screen should be displayed correctly and allow the Out of Office reply to be set
Actual Result Notes
3.7.4 OWA Free/Bus Availability Item Test Reference
Description ST.42.
Test Location
CUSTOMER Staging Environment
Test Description
Validate OWA clients can check the availability of another user
Test to be Performed
Login to Test User3 1 mailbox using OWA Create a new meeting request and add User32 in to field Click on scheduling assistant and verify the availability information of User1 and User2
Expected Result
Meeting availability data should be displayed for both users
Actual Result Notes
3.7.5 OWA Meeting Booking Item Test Reference
Description ST.43.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that both internal and external OWA clients can successfully book a meeting with another user
Test to be Performed
Login to Test User 31 mailbox using OWA Create a new meeting request and add User32 in to field Click on scheduling assistant and verify the availability information of User1 and User2 Choose the time of meeting and click on send Login to User32 mailbox using OWA and accept the meeting and send the response to organizer (user31) Check the mailbox of User31 to see response email Page 42 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Check the calendar and verify the meeting appears in the calendar of both user31 and user32 Expected Result
The meetings should be accepted and appear in both user’s calendars
Actual Result Notes
3.7.6 Meeting Update from OWA Item Test Reference
Description ST.44.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that both internal and external OWA clients can send a meeting udpates
Test to be Performed
Login to Test User 31 mailbox using OWA Go to calendar and open the meeting that was created in the test case Error: Reference source not found Change the date and time of the meeting and click on send update Login to User32 mailbox using OWA and open the meeting update item Click on accept the meeting update Go to calendar and verify the meeting is updated with new date and time
Expected Result
After accepting the updated meeting request, the calendar should be updated with new date and time
Actual Result Notes
3.7.7 OWA Meeting Cancellation Item Test Reference
Description ST.45.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that both internal and external OWA clients can send a meeting udpates
Test to be Performed
Login to Test User 31 mailbox using OWA Go to calendar and open the meeting that was created in the test case Error: Reference source not found Click on cancel meeting and click on send Login to User32 mailbox using OWA and open the meeting cancellation and click on remove from calendar Go to calendar and verify meeting is removed from the Page 43 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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calendar Expected Result
After accepting the meeting cancellation request, the meeting should be removed from calendar
Actual Result Notes
3.7.8 OWA Address List Item Test Reference
Description ST.46.
Test Location
CUSTOMER Staging Environment
Test Description
Validate Users are able to view address list in OWA
Test to be Performed
Expected Result
Login to Test User 31 mailbox using OWA Compose a new mail and click on TO field By default Default Global Address List will appear Verify all the exchange recipients appear in the list User should see the Global Address List and all recipients in the list
Actual Result Notes
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3.8 M a i l R o u t i n g 3.8.1 Mail routing between Exchange 2013 Mailboxes within the Organization Item Test Reference
Description ST.47.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that Users are able to send and receive emails while using Outlook
Test to be Performed
Expected Result
Login to Test User 31 mailbox using Outlook 2010 or Later Compose a new mail and add User32 in to field Type subject as “Test @ 10:30:00 06062013” Type some text in message body Send the message Open User32 mailbox in Outlook 2010 or Later View the message and reply back to same message with delivery receipt and read receipt Go back to User31 mailbox and see the reply from User32 Verify User32 receives the delivery and read receipt from User31 Both users should be receiving emails from each other
Actual Result Notes
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3.8.2 Mail routing between Exchange 2007 and Exchange 2013 Mailboxes within the Organization Item Test Reference
Description ST.48.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that Users are able to send and receive emails while using Outlook
Test to be Performed
Login to Exchange 20013 user Test User 31 mailbox using Outlook 2010 or Later
Compose a new mail and add c-sbarsoum-stg in to field Type subject as “Test @ 10:30:00 06062013” Type some text in message body Send the message Open User32 mailbox in Outlook 2010 or Later View the message and reply back to same message with delivery receipt and read receipt
Go back to User31 mailbox and see the reply from User32 Verify User32 receives the delivery and read receipt from User31 Expected Result
Both users should be receiving emails from each other
Actual Result Notes
3.8.3 Mail Routing outgoing between Exchange 2013 mailboxes and Internet Mailboxes Item Test Reference
Description ST.49.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that users are able to send mails out to internet recipients
Test to be Performed
Login to Test User 32 mailbox using Outlook 2010 or Later Compose a new mail and add an external email address in to field Type subject as “Test @ 10:30:00 06062013” Type some text in message body Send the message Check the queue at transport server Open the recipient mailbox and verify the message is Page 46 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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received by the recipient Reply back to the message and verify the user gets the mail from internet mailbox in the outlook Expected Result
Internet recipient should receive the mails from internal mailboxes
Actual Result Notes
3.8.4 Mail Routing Incoming between Exchange 2013 mailboxes and Internet Mailboxes using OWA Item Test Reference
Description ST.50.
Test Location
CUSTOMER Staging Environment
Test Description
Validate users are able to send and receive emails while using OWA
Test to be Performed
Login to Test User 1 mailbox using OWA Compose a new mail and add User2 in to field Type subject as “Test @ 10:30:00 06062013” Type some text in message body Send the message Open User2 mailbox OWA View the message and reply back to same message with delivery receipt and read receipt Go back to User1 mailbox and see the reply from User2 Verify User2 receives the delivery and read receipt from User1
Expected Result
Both users should be receiving emails from each other
Actual Result Notes
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3.9 P u b l i c F o l d e r s Add tests for Exchange 2013 mailboxes accessing, adding, editing, and deleting public folder data on Exchange 2007 legacy public folders
3.9.1 Exchange 2013 Mailboxes Accessing legacy 2007 PFs Item Test Reference
Description ST.51.
Test Location
CUSTOMER Staging Environment
Test Description
Validate that exchange 2013 mailboxes can access legacy 2007 PFs.
Test to be Performed
Expected Result
Login to Test User 31 mailbox using Outlook 2010 or higher Click on Public Folders – All Public Folders Make sure that you are able to view all the child level PFs Able to browse all the child level PFs
Actual Result Notes
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3.9.2 Exchange 2013 Mailboxes can add new PFs to legacy 2007 PFs Item Test Reference
Description ST.52.
Test Location
CUSTOMER Staging Environment
Test Description
Validate exchange 2013 mailboxes can add new PFs to legacy 2007 PFs
Test to be Performed
Expected Result
Login to Test User 31 or Test User 32 mailbox using Outlook 2010 or higher Click on Public Folders – All Public Folders Select any child PFs and can add PFs based on the level of permissions assigned on that PF. Can add the new PFs.
Actual Result Notes
3.9.3 Exchange 2013 Mailboxes can Modify new PFs to legacy 2007 PFs Item Test Reference
Description ST.53.
Test Location
CUSTOMER Staging Environment
Test Description
Validate exchange 2013 mailboxes can modify new PFs to legacy 2007 PFs
Test to be Performed
Login to Test User 31 or Test User 32 mailbox using Outlook 2010 or higher
Click on Public Folders – All Public Folders Select any child PFs and can add PFs based on the level of permissions assigned on that PF. Expected Result
Can modify the new and existing PFs.
Actual Result Notes
3.9.4 Exchange 2013 Mailboxes can delete new and existing PFs to legacy 2007 PFs Item Test Reference
Description ST.54.
Test Location
CUSTOMER Staging Environment
Test Description
Validate exchange 2013 mailboxes can delete new and existing PFs to legacy 2007 PFs
Test to be
Login to Test User 31 or Test User 32 mailbox using Page 49 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Performed
Expected Result
Outlook 2010 or higher Click on Public Folders – All Public Folders Select any child PFs and can add PFs based on the level of permissions assigned on that PF. Can delete the new and existing PFs.
Actual Result Notes
3.10 P O P 3 a n d I M A P 4 C l i e n t s Add tests for Exchange 2013 mailboxes logging on, sending/receiving email from Outlook connected over POP3 and IMAP4 Page 50 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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3.10.1
POP3 Service Activity testing
Item
Description
Test Reference
ST.55.
Test Location
CUSTOMER Staging Environment
Test Description
The Get-Servercomponent cmdlet to retrieve configuration settings for Microsoft Exchange Server 2013 components and endpoints
Test to be Performed
Run the following Exchange Management Shell command against any Exchange 2013 server: Get-ServerComponentState –Identity ENSTGEXCH001 For details refer to Get-Servercomponent
Expected Result
This cmdlet should provide active for all the components
Actual Result Notes
3.10.2
POP3 client testing
Item
Description
Test Reference
ST.56.
Test Location
CUSTOMER Staging Environment
Test Description
Perform POP testing through outlook 2010 or greater using any one of the testing account Testuser31 or Testuser32
Test to be Performed
Expected Result
Open control panel-click on Mail to create a new outlook new outlook profile for POP3 account Select Manual setup and select POP or IMAP Fill out the information and select POP in the Server Information Provide the Incoming mail server: Outgoing mail server (SMTP): Provide the Logon Information Click on More Setting- Select Outgoing Server and click on My Outgoing Server Under Advanced- click on this server requires an encrypted connection (SSL)
The outlook client should be able to provide with the results.
Actual Result Notes
3.10.3
IMAP Service Activity testing
Item Test Reference
Test Location
Description ST.57.
CUSTOMER Staging Environment Page 51 Exchange Server 2013, Functional Test Plan, Version 1.0 Prepared by Alexander, Scott "290974586" last modified on 7 Nov. 14, Rev 4
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Test Description
The Get-Servercomponent cmdlet to retrieve configuration settings for Microsoft Exchange Server 2013 components and endpoints
Test to be Performed
Run the following Exchange Management Shell command against any Exchange 2013 server: Get-ServerComponentState –Identity ENSTGEXCH001 For details refer to Get-Servercomponents
Expected Result
This cmdlet should provide active for all the components
Actual Result Notes
3.10.4
IMAP client testing
Item Test Reference
Description ST.58.
Test Location
CUSTOMER Staging Environment
Test Description
Perform IMAP testing through outlook 2010 or greater using any one of the testing account Testuser31 or Testuser32
Test to be Performed
Expected Result
Open control panel-click on Mail to create a new outlook new outlook profile for IMAP account Select Manual setup and select POP or IMAP Fill out the information and select IMAP in the Server Information Provide the Incoming mail server: Outgoing mail server (SMTP): Provide the Logon Information Click on More Setting- Select Outgoing Server and click on My Outgoing Server Under Advanced- click on this server requires an encrypted connection (SSL)
The outlook client should be able to provide with the results.
Actual Result Notes
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